O2 Outage Report in Capel, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Capel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Capel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Capel, Surrey, England
The most recent O2 outage reports came from the following cities: Woking, Guildford and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Guildford |
Phone | |
| Horsham |
||
| Guildford |
Phone | |
| Crawley |
Phone | |
| Reigate |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Capel, England
Latest outage, problems and issue reports in Capel and nearby locations:
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TheRealSlimShady 😎
(@Mas66778543) reported
from
Haywards Heath, England
@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark29071823) reported
@O2 @Rkeeno1996 Yeah like use your home wifi lol yeah pay you but use someone else for the service you guys are a joke and stealing from customers everyday I will follow this up with legal action it’s been 28 months and same old story Tommie to be held accountable
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Rach Clenton
(@rachelclenton) reported
@poppyjayhughes @O2 OMG ITS AWFUL!!
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AnAngryDad
(@thefithsunfalls) reported
@O2 I was speaking to them. 7 days to get a phone out. Told literally everyday, it'll be tomorrow. And every day told there's an issue. Advised an xs is on the way, because the SE is out of stock. Then told an SE is being sent. Still never received a a notification for delivery
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Lesley Coups
(@MrsDonnie_W) reported
@O2 Yes I've rebooted my phone I've also been on the 02 status checker and this its saying there's an issue with the mast, I can't even call 02 as my phone says "Network Not Available" can you find out what's happening please, thanks
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Rachel
(@the_noirshadow) reported
@O2 why has my phone got no service at all? I can’t receive no texts or calls
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Emma ODriscoll
(@EmmaODr81504940) reported
@O2 @Apple Please please think twice about being with O2 we are long term customers who have had a problem changing over sims it’s been 5 days now without my husbands phone all we keep being told is there working on it can’t detail the problem . Don’t even off a solution or short term fix
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Mark
(@Mark29071823) reported
@Kirrstyx3 @O2 Jesus made a massive mistake the network is awful I switched 18 months ago and struggled for signal ever since if I was you opt out of the contract you have 28 days if not get use to no signal
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Keiran Graham
(@Keiran_Mark) reported
@Louis_S03 @EE Leave EE. I had so much hassle with them lot, I told them to **** off and took my old number to @O2.
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Ellis
(@Ellis42060) reported
@O2 the last thing i got was an email: “Sorry to bring bad news, your order is out of stock.” @O2
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Kirsty/Kristy
(@Pixiedustmagic2) reported
Is it just me or has @O2 4g signal gone naff recently?? 3 bars and can access bugger all internet on my phone!!