O2 Outage Report in Capel, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Capel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Capel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Capel, Surrey, England
The most recent O2 outage reports came from the following cities: Crawley, Cranleigh, Dorking and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Cranleigh |
Phone | |
| Dorking |
Internet | |
| Crawley |
Phone | |
| Woking |
Phone | |
| Guildford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Capel, England
Latest outage, problems and issue reports in Capel and nearby locations:
-
iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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TheRealSlimShady 😎
(@Mas66778543) reported
from
Haywards Heath, England
@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Soonmixdin
(@Soonmixdin) reported
from
Caterham, England
@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia Lucas
(@Olivia__Lucas__) reported
@O2 Hi how can I get my new sim activated please? I am not connected to network currently
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NHSfan
(@nh_sfan) reported
@O2 I have been waiting for 1 week for my previous number to port over to O2, this still has not happened !!!! Please contact me on what has gone wrong there is no answer on your customer service #O2
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Naz
(@Naz58081499) reported
@O2 absolutely furious at the ongoing issues I have with O2! struggling to get data around my work place with apps not loading and not being able to access my camera at home! Contacted an agent through the app who are absolutely clueless and unhelpful! & i now have no service😡
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Bryan Scott
(@lifeofbry) reported
@virginmedia 9pm tonight. That’s two whole working days. What’s your compensation policy? I’m also an @O2 customer - can you give me extra data for tethering given you’re now merged?
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Natasha Thomas
(@tasha_thomas19) reported
My current iPhone is broken, I’m eligible for a better phone with cheaper bills and guaranteed next day delivery before midnight and the @O2 @TheO2 website goes down. Smashing start to the weekend 😡😔
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egino
(@egino) reported
I’ve been with @O2 for years, they recently increased my monthly contact with no additional benefits and when I decided to move to @giffgaff, they charged me for cancelling the contract with them. Such a great way to treat your (no more) loyal customers #O2 #customerexperience
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Garry Potato
(@boboshady) reported
@wicksta @O2 @VodafoneUK "I'm joining O2 to get a better signal" isn't something you see every day.
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Gareth
(@Garethwhyatt) reported
Hey @O2 I've got no service at all - apparently an issue with a mast close to me but can expect an update by 9th August - nearly a month away. So what am I supposed to do until then?
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Anna Stavrinides
(@Mrs_Stav) reported
@O2 unimpressed with customer care. Helping 80yr old sort a new phone +move number across +STILL no luck 1 week later!!! Spoken to 4 diff advisors all saying yep should be 4 hrs, still not working. Email came last night - sorry we put it in the wrong queue. #notahappycustomer
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la_crip
(@la_crip) reported
Hello @O2 Been with you 20 plus years. Just had a message telling me I’ve just sent my first MMS message which I didn’t, plus I’m going to be charged for sending that non existent message. WTF? Should I seek a new provider?