O2 Outage Report in Capel, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Capel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Capel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Capel, Surrey, England
The most recent O2 outage reports came from the following cities: Horsham, Guildford, Crawley, Billingshurst, Woking, Haywards Heath and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Phone | |
| Guildford |
Phone | |
| Horsham |
Phone | |
| Crawley |
Phone | |
| Horsham |
Internet | |
| Horsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Capel, England
Latest outage, problems and issue reports in Capel and nearby locations:
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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TheRealSlimShady 😎
(@Mas66778543) reported
from
Haywards Heath, England
@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@MatthewTongue) reported
@O2 New customer, set up account online for new phone contract. noticed a typo in my email address (.cm instead of .com) in order confirmation. You would think a simple call to O2 would sort. easy? 2 days over 2 hours on hold, still no solution. asking me to visit local store now
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Sabrina-Anne
(@iamSabrinaAnne) reported
@O2 I just downloaded the My O2 app to speak with someone but says there is no one available at this time but it says it’s 24/7 in the bio? Pls help I’m freaking out 😭🙏🏾
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Stuart Williamson Photography
(@s_w_photograph) reported
@gembot90 @O2 I know, it’s like they’ve turned the 3G signal off, 4G will go the same way eventually
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Matthew
(@MatthewTongue) reported
@O2 Yes eventually someone answered, but they could not help, as did not have access to the computer systems. apparently need to call back tomorrow before 9pm. So I'm trying again now....... So far been sat on hold again for another 40mins...... Hope they can help today! last chance!
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Robbo
(@danrobborobson) reported
@O2 @goodthingsfdn Any plans to fix the faulty masts so i can use basic call and texts???
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Jason Greenwood MBE
(@jasongclcgb) reported
@virginmedia @O2 Very poor data signal where I currently live dipping into Edge!! #slow #nodata #mobilephone
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James McIntyre
(@JamesMcIntyre1) reported
@O2 hi o2 been waiting an hour on the phone to customer services , I’ve sent two tweets yesterday and today and not got a reply yet regarding giving you a pac code . Please can someone help .
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Satoshi Nakamoto⚡
(@Bashirmakama3) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Sabrina-Anne
(@iamSabrinaAnne) reported
@O2 oh no I think I just made a long international call by mistake. I thought I was using FaceTime audio. Is there anything I can do to avoid the charges? Pls help… the rates are insane 😭😭😭
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A Major Oddity
(@oddity_major) reported
I'm currently 2hours and 15mins on hold to O2! Bloody awful customer service 😵 @O2 #O2