O2 Outage Report in Banstead, Surrey, England
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The latest reports from users having issues in Banstead come from postal codes SM7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent O2 outage reports came from the following cities: Lewisham, London, Croydon, Brentford, Streatham, Twickenham, Southwark, Bromley, Chislehurst, Fulham, Catford, Ashford, Woolwich, Redhill and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Lewisham |
Internet | |
| Croydon |
Internet | |
| Lewisham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
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Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Mohamed Abdinur
(@MabdiNur1) reported
from
Hammersmith, England
@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
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Andrew
(@pitcombe) reported
from
Camberwell, England
@O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many
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Abbie Murphy
(@IAmAbbieMurphy) reported
from
Camberwell, England
Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Peake
(@StevenPeake1975) reported
@O2 hi is there a reason why my 4g has gone shockingly poor last few days in Wolverhampton, 3g is working a lot quicker
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Mark Davison
(@sportymale33) reported
@O2 I’m not happy at the treatment I have had I have closed a business account the call handler told me an amount I then paid it that doesn’t mean you can then charge me a fuse then £200 on top of what I have paid 3 months down the line it’s just not acceptable
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Beth Mitchell
(@bethym09) reported
Please avoid @O2. Can't manage their direct debits, blame customers for their internal errors, complaint process is non existent I'm left with a damaged credit rating and constant payment issues. They're service is abysmal. I've been hung up on, laughed at, LIED TO etc!
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KT
(@kaaatzx) reported
thanks @O2 drove 100miles to Manchester to see a friend and had no signal once I got there .. had to put google maps on and guess how to get home with the GPS. Ridiculous. Worst network ever.
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Adam Crawford
(@AdzCrawford2003) reported
@aloadobollo1969 @O2 @BlossomsBand You'll probably be asked to take test and there's no issue with that. Vax passports very unlikely as it'll be up to the individual venues and most of them don't agree with it.
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Jo Hutchinson
(@JoJoHutchinson) reported
@O2 hello, I need a new sim. My old phone is broken; I bought a new iphone 11 and need a different sim card. Your website offers three ways of requesting one but they all require use of the (broken) phone. I can't use an app, receive a verification code or call. Help please!
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Adam Crawford
(@AdzCrawford2003) reported
@kaaatzx @O2 You had no signal at all in Manchester?
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Dan // Nemesis
(@iNemesis__) reported
@O2 I'm trying to pay my final bill with you guys.. (A whole £1.61).. But it's not allowing me to do so, I no longer have my number on your service, So calling 202 isn't available, I tried the "Landline" number, that didn't work either.. How can I go about paying it?
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KT
(@kaaatzx) reported
@O2 home thinking it was an area issue - no signal at all, what’s going on?
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Stuckinlondon
(@Stuckinlondon1) reported
@O2 my brother says his data is very slow. Is there a reason for this?? I’m the main account holder