O2

O2 Outage Report in Banstead, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Banstead, Surrey, England 12/09/2025 07:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent O2 outage reports came from the following cities: Fulham, London, Hounslow, Surbiton, Croydon, Hammersmith, Richmond, Merton, Dorking, Epsom, Caterham, Oxshott and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Phone
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomSurbiton Phone
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DLovato_5H2 Sarah 🩸🩸🩸🩸 (@DLovato_5H2) reported

    @O2 are we ever going to be signed back into priority 😒 12.29 and i'm still waiting to even be allowed to sign on never mind get any tickets 🙄🙄🙄

  • tur96400188 Alan Turnbull (@tur96400188) reported

    @O2 But it's funny how your staff are getting them aRE they getting best seats before they fix the problem well that's me done with 02

  • shanio1983 shane kelly (@shanio1983) reported

    @O2 Absolutely fuming been waiting for ages and now systems,apps, websites all gone to ****. Sort yourselves out. Or hire a decent IT team

  • KJWXXX KJW (@KJWXXX) reported

    @O2 2.5 hours continuous refreshing. Very poor planning O2 you knew demand would be high

  • al3xandr41990 Alexandra Walters (@al3xandr41990) reported

    Absolutely makes my blood boil how people take advantage of the unfortunate. @viagogo @peterkay_co_uk pre sales for @O2 customers went up today (I’m not a customer, patiently waiting for Saturday) And straight away people are selling them for 6x the price !!!

  • G99____ G99 (@G99____) reported

    @watsee @iTaff83 @O2 I can’t even get on to o2 priority never mind see if there are tickets.

  • H0rr0r1c0n Andy (@H0rr0r1c0n) reported

    @soph_whitby @O2 Same here! I get it must be getting hammered with people trying but no update to wether it’s going to just fix itself or try another day🤷🏻

  • AndrewVickers80 Andrew vickers (@AndrewVickers80) reported

    @O2 It won’t let me sign in!!!!! Just says something is wrong try this.

  • rosebuton01 Val Rose (@rosebuton01) reported

    @O2 been online since 9am trying to log in to get Peter Kay tickets and you website has been down all morning shocking, no point in having a benefit that does not work. So disappointed

  • carpetbeast CARPETBEAST (@carpetbeast) reported

    @O2 @Ofcom please sort o2 out, fine them close them down. Just do something with them, they're a complete shower of