O2

O2 Outage Report in Banstead, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Banstead, Surrey, England 08/09/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent O2 outage reports came from the following cities: London, Catford, Croydon, Streatham, Hampton, Reigate, Lewisham, Fulham, Teddington, Dorking, Weybridge, Mitcham, Southwark, Leatherhead and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCatford Internet
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomStreatham Wi-fi
United KingdomLondon Total Blackout

Community Discussion

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O2 Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JayKuma92344190 Jay (@JayKuma92344190) reported

    @O2 I AM REALLY PISSED OFF!! WHY IS MY NETWORK TURN OFF?? I SPOKE WITH Anselm ON LIVE CHAT. HE ASSURED ME THAT IT WON'T DISCONNECT!! I CAN'T CALL MY PATIENTS!!!

  • Hannahvic0 Hannah Dale (@Hannahvic0) reported

    @O2 my husband and I have no network at all - is there an issue today?

  • CameronYardeJnr Cameron Yarde Jnr (@CameronYardeJnr) reported

    @AliceBhand @O2 No service? But that's silly.

  • PnoTuna Mike Dixon (@PnoTuna) reported

    @LiamFranklin @O2 Why would they help an existing customer? Companies don't do that anymore

  • Elliott_C_7 Elliott (@Elliott_C_7) reported

    I see why the first six months of this @O2 tariff are free. Because I don’t actually get any signal 🫠

  • xabia9 xabia (@xabia9) reported

    @O2 why is it so difficult to merge two phone accounts into one so they are all on the same bill? This has been going on for months - really atrocious service O2!

  • Musikj Jason Morrison (@Musikj) reported

    @AliceBhand @O2 Couldn't they issue you with a sim in store?

  • RedPandaNiz Niz 🔜 CFz! (@RedPandaNiz) reported

    @JymFox @ThreeUK I left them for the exact same reason and went to @O2 instead as they are the only ones not reintroducing roaming charges and I fully support that decision 👍

  • paulevison Paul Evison (@paulevison) reported

    @O2 I can't really do the event without signal to load maps. Leaving it until 6pm is not ideal, I'm setting off on the hike at 7am tomorrow... hope makes sense and thanks again.

  • Henry_Keating87 Henry Keating (@Henry_Keating87) reported

    @O2 attempt 6 to fix the local mast to day …. Fingers crossed …. Again