O2 Outage Report in Banstead, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (62%)
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Internet (18%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent O2 outage reports came from the following cities: Croydon, London, Southwark, Streatham, Brentford, Carshalton, Caterham, Fulham, Sutton, Woolwich, Deptford, Kingston upon Thames, Mitcham, Hounslow and Lewisham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Phone | ||
Internet | ||
Phone |
Community Discussion
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O2 Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Darren Boyle (@misterscoop) reported from Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Darren C (@SLushCCool) reported from Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Dave McGuane (@DaveMcGuane) reported from Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Darren C (He/Him) 🏳️🌈🌍🏉 (@SLushCCool) reported from Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Judith Hall (@judithhall67) reported from Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Amy Stone (@amylouisestone) reported from London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Shaney (@ShaneyFirkins96) reported from London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Shaney (@ShaneyFirkins96) reported from London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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mary spillane (@spillanemary) reported from Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Caz Young (@The_Caz) reported from Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Dave McGuane (@DaveMcGuane) reported from Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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mary spillane (@spillanemary) reported from Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Judith Hall (@judithhall67) reported from Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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david bryant (@ladidalimey) reported from Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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princess knickers (@princess_knicks) reported from Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Holbrook (@Chezzieh70) reported
@O2 @FimonaThomas Priority still not working so how are they being sold
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Stephen Donohoe (@donohoe_stephen) reported
@O2 I'm an O2 customer on the O2 network using the O2 Priority app and have been trying since this morning, so if I can't buy any tickets then who can?!?!?!?!?!?!?!?!
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Samantha (@gingersam69) reported
@O2 Poor capacity planning!
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Maxine Lazzari (@lazzarazzari) reported
@O2 Thank you @o2 for keep sending me a code to log in that takes me back to the login page to request another. I love going round in circles for hours 🤬🤬🤬🤬
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Bradley Jamieson (@bradleyjamieson) reported
@O2 Any chance of fixing the issues in the 48hr window? Or is it just a false marketing strategy for custom this priority app…
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Chris (@chris_toon78) reported
@O2 are ****… pass it in #peterkaytickets #O2Priority PS your signal is also **** 🤮
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THORNY (@thorny09) reported
@O2 Allowing people to buy tickets 6 times over when no one can get near your app or site , shocking customer service , no more O2 contacts in my home
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Sara Wigley (@SaraWigley82) reported
@O2 Awful service wasted 6 hours to get tickets what a waste of time, it’s really unfair. i’ve rang 02 and the number your advised me says number not in service and got a link to ticket master that doesn’t work, someone must be able to sort this out it’s a joke 🤬😤🥲
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Paul Jennings (@jenningsps) reported
@O2 5hrs still down. Poor effort
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nathan broadbent (@Maverick_2310) reported
@O2 absolute ******* shambles of a company! events as big as the @peterkay_co_uk tour should be 2 tickets per person per transaction and if it’s so called priority then individual codes should be assigned to each customer who wants tickets! #pricks #scumtouts