O2 Outage Report in Banstead, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent O2 outage reports came from the following cities: Croydon, London, Fulham, Bromley, Southwark, Redhill, Hounslow, Sutton, Twickenham, Balham, Surbiton, Kingston upon Thames, Brentford, Coulsdon and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Fulham |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Pino
(@alpinoservices) reported
from
Polruan, England
@O2 Ok. Still never realised I needed to give you 30 days notice even when my contract had ended. I assumed it just ended- unless renewed. Which I have done for over 20 years now! I guess I should have read more closely.
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Liam ( Marshall ) ( 22 days to go ✈️)
(@Liam_marshall2) reported
@O2 CAN YOU PLEASE fix priority i miss caffe nero dont even get a chance to get one anymore since you changed there gone / sold out by 11:30 a.m - 12p.m and i dont have one nearby to even get one
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Patricia Harrington
(@PatriciaVevers9) reported
@O2 I checked before going to USA regarding my plan but I wanted to make a couple of calls out there and for some reason they were blocked, can you tell me why please .. I never seem to be able to talk to anyone on chat through app
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Jonathan Ward
(@jaward916) reported
Oh and @O2 while your partners in crime shaft my ability to work, your signal in my area has been awful the last few weeks. I'm showing H+ half strength!!! What year is this, and what am I paying for? No chance of tethering at these speeds as a backup plan.
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Norma Shippin
(@NormaShippin) reported
@O2 Ok - so have now spoken to a customer services adviser who tells me he has raised an IT ticket but can’t tell me what the problem is or how long to solve. Astonished and frustrated !
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Remi
(@RemiG91) reported
@O2 When I go on ticket master it says limited availability then when I click on it says no results? Help 😭
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Norma Shippin
(@NormaShippin) reported
@O2 Also told me i cannot just cancel the order and go into a shop. This is like slipping into a parallel universe and unlike any other dealings with O2
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Miguel Angel
(@MiguelA03192678) reported
@O2 hello. Is the second time I’m trying to get the cinema ticket and I’m having a message saying the code doesn’t work. Any help?
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Bee™
(@king__of__sleep) reported
@O2 Went to the Killers Concert at Doncaster and all those people who were on EE, Three and Vodafone were happily texting and tweeting away, but for those of us on o2 we couldn’t even make a call. How can it be every other network worked but yours didn’t? It’s a joke…