O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Greenford, and Kensington.

City	Problem Type	Report Time
Wandsworth	Internet	2 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Phone	12 days ago
Hammersmith	Internet	13 days ago
Kingston upon Thames	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 3 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Marcus (@Marcus_dd1) reported 5 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 7 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Jose Suarez (@SuarezFusters) reported 9 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Federica Parise (@cityposer) reported 13 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 15 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 19 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Tony Crean (@tony1945) reported 20 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Jose Suarez (@SuarezFusters) reported 25 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Stephanie Addington (@AddingtonSteph) reported 30 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

• 
  Caz Young (@The_Caz) reported 31 minutes ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  Alison Cameron🐟 (@allyc375) reported 34 minutes ago from Kensington, England

  @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

• 
  Steve Hodgson (@SteveHodgson1) reported 35 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

• 
  James Elston (@JamesElston3) reported 38 minutes ago from Hammersmith, England

  @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

• 
  Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported 38 minutes ago from Kensington, England

  @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

• 
  Pasha (@Mr_ISC) reported 39 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  N I C K 🇿🇼 (@Nick_G6) reported 50 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 52 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Ben Marshall (@marshallb60) reported 59 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Amalik799 (@Amalik7991) reported 59 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Waterson (@waterson_mike) reported 6 minutes ago

  @O2 It's my wife's..got blocked because of fraud ..the sim...been over a week now ..told her 24 block ! Even got a letter to confirm block has been lifted !! Foned 202 7 times ..visited o2 store ..no joy ..absolute terrible customer service ..can you unblock now plz

• 
  Richard (@InfernalBore) reported 13 minutes ago

  @O2 @Uptowndiscos Why are you directing people to a page that is no long monitored/active? How do we contact o2 Business customer support in the UK? Why is the o2 Business online portal not working? Customer service levels have been bad for a ages, but now they're bordering on non-existent.

• 
  romy (@lifeiz2short4lv) reported 13 minutes ago

  @O2 i have send my full complain since yesterday no response also more then one week calling customer service and no one helping why ????

• 
  Talib Dean Harnetty (@TDHarnetty) reported 14 minutes ago

  @O2 is such a crap network for signal

• 
  Bob McLobb (@BMclobb) reported 17 minutes ago

  @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

• 
  Taylor's Removals. (@HeidiBurroughs) reported 20 minutes ago

  @O2 Doesn't let me DM you but keep getting every so often over last few days no service it comes back later on but it happened again this morning whilst I was out and I was trying I access a return label on my phone for a parcel I was returning to someone

• 
  Tyronegirl (@gawa_tyrone) reported 23 minutes ago

  @O2 Still not working. Tried this numerous devices and tablets . On different browsers.. its 02 issue. Get it sorted!!

• 
  Gareth Rees (@GarethReesXV) reported 24 minutes ago

  @O2 Arrived in States yesterday got message re roaming charges but changed my contract on 24th to have use Tried tried chat sent me to app which won’t allow me to sign in Wife rang to explain issue agent refused to speak to her Why are you so difficult to contact

• 
  **** Gegege (@Gegege3975W) reported 26 minutes ago

  @O2 how can i talk to professional assistant to figure out my problems

• 
  Viridis (@Lord_Viridis) reported 27 minutes ago

  @O2 fix myo2 or I can't pay you for 6 lines, it's that simple now. First the web, now the apps gone tits up. It's not just me, it's been for months Fix it or I cannot pay.