O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Kensington, London, Croydon, City of London, Hammersmith, Muswell Hill, Leatherhead, Southwark, Woking, Paddington, Thornton Heath, Hounslow, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Kensington |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Firth
(@Haylestone88) reported
@O2 @thepeterhunt I'll just add that I agree with Peter, and I usually can't access the internet. Your team insisted it's plusnet, but it's not, it's the issues with accessing the internet on O2 when your masts are down as everything else works.
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Alan Smith
(@DeathByALAN) reported
@O2 Nooooo?! Why would I do that for? Of course I've tried it in other phones, still the same crappy signal even outside in town centre
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Hannah
(@Hello_im_Hannah) reported
@O2 keep going round in circles trying to log into my O2 account- please help!
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
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Katie Burgess
(@katieburge86) reported
@thepeterhunt @O2 @VodafoneUK My signal with o2 is driving me mad 😠
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Jay
(@join4te) reported
@O2 Day 108 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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OSRS bhaskar
(@IVP_SUCKS) reported
@YamaEmilie @nathan06320834 @O2 It has network status page witch says the network can get busy in the area, no when it will be fixed, been a few weeks, ohter networks Don't have this problem
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James Harrison
(@JNH77) reported
@O2 you customer service line is very unhelpful. Been passed round 5 different people this morning. I’m not even a customer of yours. Only calling because @virginmedia have fraudulently set me up with a SIM card I declined
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AndrewRMitchell
(@Andrew_Cdf) reported
@O2 issues in Cardiff today (in particular Thornhill)? as our family having delayed messages and voicemails, not receiving calls etc.
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Daveemers
(@Daveemers1) reported
@O2 can you help please? I have an apple code from o2 priority but it won't work when I insert. Help would be appreciated.