O2 Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (29%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: London, Worcester Park, Southwark, City of London, Hackney, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Harringay, Hammersmith, Croydon, Ealing, City of Westminster and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Worcester Park |
Phone | |
| Southwark |
Phone | |
| City of London |
||
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
-
Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
-
Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
-
Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
-
Dave
(@stourdave) reported
from
Tottenham, England
@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
-
David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
-
Stephen Kingsley
(@StephenKingsley) reported
from
Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
-
Jonny Harris 🇬🇧
(@thespacedmonkey) reported
from
Ealing, England
Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
-
Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
-
Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
-
Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
-
Andrew
(@pitcombe) reported
from
Camberwell, England
@O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
-
Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
-
Mohamed Abdinur
(@MabdiNur1) reported
from
Hammersmith, England
@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
-
Enda Guinan
(@endaguinan) reported
from
Islington, England
@O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.
-
Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
-
Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
-
sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
-
Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Nyarotso
(@Nyarotso3) reported
@O2 I decided to check my phone thinking it had a problem but it wasn’t since other sims worked . Got another 02 sim which worked for two weeks then stoppped working. The hell is going . Also I have been charged for calls on my sim and the number stopped working 4 months ago.
-
chris floyd
(@mrchrisfloyd) reported
@jem_jem_13 @O2 I was with them like 6 years ago now... The service was ****, never had signal, customer service team were embarrassing. So left after I got a brain cell and went with EE. Much, much better 🤝
-
dan
(@dantheman19970) reported
@O2 So it’s not a problem as long I keep up with my payments correct
-
Damian® Daymos™
(@DJDaymos) reported
@JudgeDewie @O2 Thats messed up man. My brother has the issue and they are telling him its his sim thats not working.. very strange.
-
Alex
(@JudgeDewie) reported
@O2 Had no phone or data service where I live for over a week now. The website just says a mast was taken down and a new one will be up “soon”. My phone is useless as is my wife’s. I work from home and have had to buy a PAYG sim on another network. How soon will it be sorted?
-
Nyarotso
(@Nyarotso3) reported
@O2 what is going on !??? Has my sim/phone been blocked???? I need help it’s really inconveniencing. Can I please have a Skype call since I don’t even have a sim to call you now
-
Yuvender Prashar
(@YuvenderP) reported
@O2 Received a new SIM following phone theft but mobile data not working. Any help please?
-
Georgina Hill
(@GeorgieHill77) reported
@O2 I eventually sorted the problem !
-
P∆UL SPURRETT
(@paulospurritto) reported
@O2 switched numbers to a new phone and sim yesterday but now neither phone has data or phone signal...so I can’t call you... (it’s been longer than 24 hours)
-
Alex
(@JudgeDewie) reported
@DJDaymos @O2 Literally get no texts or phone calls and have to go up the road almost a mile to get my messages. Have had to buy a PAYG sim on another network as I am working from home and have to give telephone legal advice to clients 6 days a week. Absolute joke.