O2

O2 Outage Report in Richmond, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, Greater London, England 02/27/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent O2 outage reports came from the following cities: Thornton Heath, Leatherhead, London, Hounslow, Hackney, City of London, Harringay, Ealing, Tower Hamlets, City of Westminster, Waltham Forest, Esher, Kensington, Worcester Park and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomThornton Heath Phone
United KingdomLeatherhead Total Blackout
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • smooothjuice blake 💀 (@smooothjuice) reported

    @O2 hi i’ve pressed my free coffee voucher and then been to 2 different greggs and their internet is down so i can’t redeem? pls help

  • IAmLanaPearce NyLanaThotep™ 🏳️‍⚧️⚧🏳️‍🌈☮️ (@IAmLanaPearce) reported

    @sazmeister88 @virginmedia @O2 I get my 4G signal dropping in Chepstow town centre too, it's such a pain. I even got a message from O2 about 5G coming soon, they can't even get 4G to work!

  • NyreeF Nyree Mairs (@NyreeF) reported

    @O2 I tried to use my free Greggs hot drink barcode this morning but all their card payment system is down. Can I get my free drink reinstated?

  • isaac_t_6 Isaac Thompson (@isaac_t_6) reported

    @chris_davies11 @O2 They give users a lot of runaround on issues like this, You can message “syncunlocks” on Instagram to get it unlocked, they helped me out with mine

  • N1nj4L1nk Fractured Dreams (@N1nj4L1nk) reported

    @O2 @DannyDooney Put the bot away and deal with your customers problems while you still have customers.

  • vipul_chem Vipul (@vipul_chem) reported

    @GreggsOfficial Hi, I took a coupon on @o2 priority for a free hot drink, which is valid for 6 hours only, and then the person at the counter said that the internet is down and they are not accepting QR codes. Can you tell me what I can do with that?

  • mikeofthejungle M W (@mikeofthejungle) reported

    @tobiashavec @O2 I’ve been an @O2 customer for in excess of 15 years and seriously considering going elsewhere.

  • SRDFaithful The Salford Faithful 🐝 (@SRDFaithful) reported

    @O2 why is it showing that I'm 3 payments in arrears with you on my credit score yet I paid my contract off in August last year and never missed a payment with you? I left your company 5 months ago 😳

  • WanderingWolf14 @ToonWolf (@WanderingWolf14) reported

    @leerobson23 @O2 Try @SMARTYMobileUK - uses O2 network and it's 10quid a month for 60gb of data and unlimited calls

  • Cosy_Gamerx Cosy_Gamerx (@Cosy_Gamerx) reported

    @O2 I’ve just claimed my free coffee from priority but in my greggs shop the machine is down?