O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Richmond, Hounslow, Teddington, Hammersmith, and Brentford.

City	Problem Type	Report Time
Richmond	Total Blackout	2 days ago
Hounslow	Internet	4 days ago
Teddington	Phone	10 days ago
Hammersmith	Wi-fi	16 days ago
Brentford	Phone	24 days ago
Hammersmith	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Dowsey (@fbateallthepies) reported 7 minutes ago from Wandsworth, England

  @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

• 
  Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported 7 minutes ago from Kensington, England

  @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

• 
  Nick Shuttleworth (@nickshuttle) reported 9 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Federica Parise (@cityposer) reported 9 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Sean Flatley (@Seanielondon) reported 13 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Ruth Holliday (@RuthHolliday13) reported 23 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Robert Balaam (@RobertBalaam) reported 28 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 33 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  David (@daveya90) reported 34 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  Mark Harris (@markh4780) reported 36 minutes ago from Kensington, England

  @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 38 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Rose Hinds (@RoseHinds) reported 40 minutes ago from Kensington, England

  @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

• 
  mary spillane (@spillanemary) reported 42 minutes ago from Wandsworth, England

  @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

• 
  Sachin Kumar (@sachink0201) reported 42 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 44 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  B o b M a s s i e (@bobmassie01) reported 46 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  dr nabila 🌹 (@nmunawar) reported 53 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 54 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Alison Cameron🐟 (@allyc375) reported 55 minutes ago from Kensington, England

  @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

• 
  Caz Young (@The_Caz) reported 57 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan (@_DanWest) reported 9 minutes ago

  @O2 no mobile phone network is extremely slow today data barely working in some of the areas I’ve been to this morning. What’s going on?

• 
  Ryan Walsh (@Walsh44Ryan) reported 12 minutes ago

  @O2 Ive been a victim of fraud that taken you 8 months to fix. Ive tried to cancel my contract multiple times to which im told im atill in a contract (this was signed by fraudster!). You have blocked my account. Ive tried to ring multiple times to no avail as I am abroad

• 
  Tim (@UpperBullen) reported 13 minutes ago

  @O2 trying to purchase in your sales. Clearly your systems have problems.

• 
  Stirling Bear (@Stirling_Bear) reported 15 minutes ago

  @O2 Hi it seems to be working again after I returned home. Better than the last time when it was down for days

• 
  R B (@RLBD1920) reported 17 minutes ago

  @O2 is the network down? I can’t access anything unless on WiFi and I have plenty of data - north wales/liverpool

• 
  Stephen B (@StephenB9fle) reported 19 minutes ago

  @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media

• 
  Beatrice (@BeaLittlMonster) reported 19 minutes ago

  We’ve tried absolutely everything to buy two tickets for the opening night of @ArianaGrande in London. We’ve even contacted the @O2 to ask about accessible seating, as my girlfriend have a disability and the Nimbus Card, but we haven’t been able to get any help or clear guidance

• 
  Mark Beardmore (@Beardmore8Mark) reported 19 minutes ago

  @TomTugendhat @O2 @vodafone Automatic Roaming for UK customers-problem solved #roaming4all

• 
  Shauney Connor (@toryshaun) reported 29 minutes ago

  @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

• 
  Scott Le Crass (@le_crass) reported 30 minutes ago

  Appalling service from @O2 - on phone for nearly only to be cut off and not called back