O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Hammersmith, Hounslow, and Richmond.

City	Problem Type	Report Time
Hammersmith	Internet	13 hours ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Phone	5 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jason MacKenzie (@jasonmackenzie) reported 3 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Caz Young (@The_Caz) reported 4 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  ☆ Liezel ☆ (@liezel_t) reported 4 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  Steve Hodgson (@SteveHodgson1) reported 7 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Robert Balaam (@RobertBalaam) reported 9 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 13 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Lou93x⚒️ (@louwhu16) reported 16 minutes ago from Worcester Park, England

  @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 18 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  Neil Higley (@NeilHigley) reported 19 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Azhaar Ashraf (@azhaarashraf) reported 27 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Sean Flatley (@Seanielondon) reported 31 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Stephanie Bennett (@StephsBubble) reported 34 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Richard Lace (@huggyheaven) reported 36 minutes ago from Wandsworth, England

  @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 38 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Savio (@savio_metal17) reported 43 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  Caz Young (@The_Caz) reported 46 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

• 
  hen (@henna_macarena) reported 51 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Federica Parise (@cityposer) reported 52 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Tom Mytton (@TMytton90) reported 55 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Alison Cameron🐟 (@allyc375) reported 57 minutes ago from Kensington, England

  @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KopiteinPoland (@KopiteinPoland) reported 1 minute ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  R (@Rah333m111) reported 2 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported 5 minutes ago

  Not only does @O2 advertise items falsely, when. You complain they don't even have the decency to have a person deal with the complaint, how far this company has fallen in standards is unreal!

• 
  Kath Moonlight (@kath_moonlight) reported 6 minutes ago

  @O2 @O2 I can still receive texts on the O2 SIM. I need help accessing/linking my account so I can top up and keep my number active. Is there a way you can help me with this?

• 
  Nicola Webster (@_njwebster) reported 7 minutes ago

  @O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.

• 
  русский бот (@putinfan12) reported 13 minutes ago

  @BelfastGiants @O2 2 shades of teal jerseys is an identity problem

• 
  Tom Weller (@TWeller96) reported 17 minutes ago

  Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

• 
  Jade (@Jade66755388) reported 18 minutes ago

  @O2 Avoid at all costs! Put in a complaint about the non existent signal at home to be told a ridiculous response time. When I finally get a response they want to call me but can’t tell me when… I HAVE NO SIGNAL! Told me it’s resolved now, but my 1 bar says otherwise..! Sort it!

• 
  𝒥𝓊𝓁𝒾𝑒 𝒲𝒾𝓁𝓈𝑜𝓃 (@jsw1602) reported 23 minutes ago

  @O2 I'm trying to sign up for a SIM card online but when it goes to verify my identity with my card it doesn't work. I've used both my cards but they're not working

• 
  STEVEN LOATES (@Loatesy95) reported 23 minutes ago

  @O2 I’ve travelled all over the place this year and I’ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse