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O2

O2 outages and service status in Richmond, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Apr 29, 9:01 AM GMT+1.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 17% Phone (17%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Greenford, and Kensington.

CityProblem TypeReport Time
Wandsworth Internet 6 days ago
Hammersmith Total Blackout 7 days ago
Hammersmith Internet 12 days ago
Hammersmith Phone 16 days ago
Hammersmith Internet 17 days ago
Kingston upon Thames Internet 22 days ago

Nearby cities with recent reports

Wandsworth

1 recent signals

6 days ago
Hammersmith

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Seanielondon
    Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • vodaka_orange
    shezza_bezza ๐ŸŒ™โ˜€๏ธColdplay are back wohooo ๐ŸŒ™โ˜€๏ธ (@vodaka_orange) reported from Hammersmith, England

    @O2 Iโ€™m treating myself to a Apple Watch because itโ€™s my birthday next month and the offer ends next Thursday ๐Ÿคฃ plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • AlexharwoodMuso
    ๐™ฐ ๐š• ๐šŽ ๐šก ๐šŠ ๐š— ๐š ๐š› ๐šŠ ๐™ท ๐šŠ ๐š› ๐š  ๐š˜ ๐š˜ ๐š (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • martinkay11
    Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you ๐Ÿ™„), was quoted ยฃ132. Then get message theyโ€™ve revised value to ยฃ28. 79% reduction. Zero explanation as to why. Iโ€™ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • TaniaAlcor
    Tania d'Alcor #FBPE ๐Ÿ•ท๐ŸŸ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • THE_COLSON
    Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes Iโ€™ve had the iPhone since the 3G and never had this before - Iโ€™ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • Sheena81
    Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • AndrewCarrier
    Andrew Carrier ๐Ÿธ (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • GavinWilsonTalk
    Gavin Wilson ๐Ÿ“บ๐ŸŽฅ โ™ฟ๐Ÿณ๏ธโ€๐ŸŒˆ (@GavinWilsonTalk) reported from Merton, England

    @O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages ๐Ÿค”๐Ÿค”๐Ÿค”

  • cityposer
    Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • Gavlar321
    Gavin ๐Ÿ‡บ๐Ÿ‡ฆ (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday ๐Ÿ‘๐Ÿป

  • ladidalimey
    david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wifeโ€™s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • Stefan_baisden
    Baisden ๐Ÿ“ธ๐ŸŽฅ (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • VictorJ1987
    Vรฌncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. Iโ€™ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? Iโ€™ve been charged twice and was not reminded that it would charge me this month please help

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 4peterborough
    ๐Ÿ‡ฌ๐Ÿ‡ง Andy๐Ÿ‡ฌ๐Ÿ‡ง (@4peterborough) reported

    @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

  • Victrix75
    Vix Southgate ๐ŸฆŠ (@Victrix75) reported

    @O2 He spent 40mins on the call, but apparently now has a SIM card in the post. ๐Ÿคฏ Good job he's not vulnerable! I dread to think how you treat the aged who don't have any support at all.

  • Bradalad
    Bradalad (@Bradalad) reported

    @O2 it's that frequent you won't deal with issues, we've even got a scammer below in the comments attempting hijack the opportunity. This is horrendous customer service.

  • BlueChefCTID
    Paul Baker ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@BlueChefCTID) reported

    @O2 @dermothill11 If O2 could leave Virgin that would solve the problem because whatever they touch it doesnโ€™t work, O2 was better before the Partnership or takeover, they sent me a link today for 5g, please tell who thought they wasnโ€™t getting this as part of their deal anyway, beggars belief !!!

  • GoonerTop133628
    GoonerTop (@GoonerTop133628) reported

    @arokorol @O2 is the 112 emergency number a hamas hotline?

  • Bradalad
    Bradalad (@Bradalad) reported

    @O2 Ok, so, how can you help me? I'm not speaking to the call centre again, they've been useless.

  • RevBluesSusie
    Revolution Blues ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿฅ€ #StrongerTogether (@RevBluesSusie) reported

    @arokorol @O2 Of course itโ€™s not a mistake. Failing to see the problem here.

  • gawa_tyrone
    Tyronegirl (@gawa_tyrone) reported

    @O2 please fix the payment issue !!! Keep getting ERR_TOO_MANY_REDIRECTS on app and website!!!

  • k1482
    Lady K๐Ÿ’™๐Ÿ’™๐Ÿ’™๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š (@k1482) reported

    @arokorol @O2 Whatโ€™s the problem?

  • EllG94
    Ell (@EllG94) reported

    @O2 any chance i can get some signal please