O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Waltham Forest, London, Thornton Heath, Hackney, Harringay, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Phone | |
| London |
Total Blackout | |
| Thornton Heath |
Phone | |
| Hackney |
Phone | |
| London |
Internet | |
| Harringay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gina 💙
(@mixygirl) reported
@O2 hi, looked everywhere in the my o2/accounts billing/help section on the website but cannot find how to remove the ‘extra’ of Disney on my bill now it is no longer free. Can only see how to add more extras. Help please? Thanks
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Tim Cutbush
(@timcutbush) reported
@kevkbaker @O2 Lucky you kev, I’ve been an O2 customer for 15+ years and all I get are bills and price increases!
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Benjamin Webster
(@benjaminlfc) reported
@mashead_2000 @O2 Click support at the bottom then click track my order
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Cotly
(@Cotly) reported
@O2 why are you so bloody useless. All month had trouble with you. Tried to chat online with somebody who then escalated the chat to a manger who still answers as vaguely as possible before telling me to call. 10 minutes on phone and the line is just dead. No sound, nothing…
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• Broke Carts •
(@CartyBOTB) reported
@O2 This is unacceptable the service is really poor
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Miss C
(@weejuicyfruit) reported
@O2 hi, I’ve no signal and haven’t had for an hour or so now (West Yorkshire) are there any known issues?
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DΣBI 🌸 ⨺🇬🇧
(@DebiBudd) reported
@O2 I still have no dispatch info got my iPhone 13 pro. Please help!
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Popadom Priest
(@GeriatricGamer) reported
@benjaminlfc @O2 Yeah I just noticed it’s not a tick. Yeah I hope they will, my original tweet was about hoping they won’t let me down as they never have :) Let’s hope it turns into a tick. Thanks.
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Ollie
(@olliesamyphoto) reported
@O2 you must not@like people in woolwich because you give them no signal
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Lindsey Gavin 💙
(@NYCLindseyG) reported
@o2 I want to pay off my device plan but all paths I have followed to try and do so via the app have not gotten me what I need. Please help.