O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, City of London, London, Harringay, Ealing, Tower Hamlets, City of Westminster, Waltham Forest, Thornton Heath, Esher, Kensington, Worcester Park, Southwark, Wandsworth and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| City of London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| City of London |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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cj
(@londontown1911) reported
@clarkjames79 @O2 Just spoke to CS and you need go to settings mobile network, sim, preferred network type then turn off the 5g line and restart phone. He said it's linked to 5g whilst they fix the issue so just follow those steps. Worked for me. If not call CS as maybe something he did his end.
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clg
(@c_lg94) reported
Imagine @O2 stealing ******* money off me while I’ve been living in Canada SINCE JUNE. What a joke! If they actually put me through for once I’d be ok but I get “conversation resolved by o2” EVERY DAMN TIME. Dm me NOW to resolve this!!!!!
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ZᐰK
(@JustARandomZak) reported
@O2 @IamMrsKateG I sent a dm about this very issue 16hours ago and have been ignored
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Nathan
(@Nathan96506749) reported
Signal is so inconsistent with @O2 never works where I work. Even when it shows 4G I cannot get things to load. Worst decision I have ever made was upgrading with O2, between not giving me my discount at the start of the contract and other issues. Total nightmare
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Shannon Rivers
(@_shannonbpowers) reported
@O2 it’s quite the joke that the masts have been down for days at this point, don’t you think? How can you expect anyone to receive important calls (drs, for example) or call for help if they get stranded without reception? What are you doing to solve these problems?
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Aurelius
(@AureliusMari) reported
@O2 can’t even fix the mast in my area and it’s nearly been 1 whole month. I’m so baffled as to what’s going on. I’m told an engineer is “likely” to be on the case and I know that’s some bullsh*t. Absolutely shambolic service!
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Zenwork
(@Zenwork21) reported
@O2 the quality of your signal in Canary Wharf is awful as usual 🥲😥 #canarywharf
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WENDY MCCOUBRIE
(@10SCOOB10) reported
@O2 Absolutely disgusted with your customer service. Apparently mast is down in Basingstoke and they don't know when it will be up and running. I have hardly any phone signal and have been advised to switch phone to 2g!! It's been like it for over a month!!!
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Lisa Thorpe
(@lisathorpe93) reported
@O2 customer service has to be one of the worst 0/10 🙃
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Jess 🧟♀️🧛🏻♀️
(@CoffeeandADHD) reported
People on @O2 check your bills, found Disney+ extra was activated on both contracts even tho we never selected to have them cuz we already had Disney+