O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Waltham Forest, London, Thornton Heath, Hackney, Harringay, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Phone | |
| London |
Total Blackout | |
| Thornton Heath |
Phone | |
| Hackney |
Phone | |
| London |
Internet | |
| Harringay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Sangster
(@samluke1) reported
@O2 having a slight problem ordered an upgrade on Friday which said next day delivery and it is still not processed.
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Ebee
(@willowebee) reported
@O2 Hello, I need to cancel the Joe Wicks 60 day plan in 02 Priority before i'm charged. I cannot find how to do it. Can you help?
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Pip
(@philippaanne95) reported
@O2 hi, I’ve been on hold to your customer service for almost an hour and finally get through and they’ve hung up the phone.. don’t want to sit on hold again can someone call back please?
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Chris Hancock
(@ChrisfromSkeg) reported
@O2 once again we have really poor service from o2 with no 4g in the NG9 area of Nottingham for the last couple of days. Can anyone please shed some light on why this is abs when it’ll be fixed?! We need fast data for business purposes!
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Susan
(@Susan61492930) reported
@O2 I'd like to complain is maintained being done or problems with tower as getting no mobile data signal or weak signal on different phones and would like you to fix it asap
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James McFadden 🎮
(@McFadden1985) reported
I’ve been with @O2 since 2003. Several phone recycles done with no issues. However that all changed last weekend. Was quoted £175 for my old phone, phone sent off then email received a few days later saying faulty phone (screen/key damage) & offered £35 instead.
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Blacklight
(@blacklight_ops) reported
@O2 I run my own DNS over TLS service, and have been using it for ages. Now I can't access it from O2. I can get to it from other providers. And it seems O2 is intercepting all traffic on all ports.
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Thomas Melrose
(@tom_melrose) reported
@O2 Giving me a link for the help guide is useless, the issue isn't my phone it's the mast, I'm getting weekly text updates to tell me there is an issue, you just can't seen to repair it
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Jen
(@JenVonLee) reported
@McFadden1985 @O2 Absolutely. I had no intention of signing up to another lengthy contract, my old phone was just fine, not a days problem. But.. promises promises. Now I'm tied to another 3 years. Don't even get me started on the recent ipad debacle.