O2 outages and service status in Richmond, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Hackney, Kensington, Muswell Hill, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 2 days ago |
|
Kingston upon Thames
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Wi-fi | 4 days ago |
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City of London
|
Internet | 5 days ago |
|
London
|
Wi-fi | 6 days ago |
|
London
|
Phone | 6 days ago |
|
Hammersmith
|
Internet | 6 days ago |
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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siege (@siegeism) reported from London, England@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Patrick Keyte (@PatrickKeyte) reported from London, England@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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des (@des700) reported from Camberwell, England@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Tom Mytton (@TMytton90) reported from Wandsworth, England@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Jay S. (@J5752x) reported from Paddington, EnglandWent to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Chris Gledhill (@cgledhill) reported from Whyteleafe, England@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Aled Smith (@AledSmith) reported from Camden Town, England@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from Camberwell, England@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Tottenham, England@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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des (@des700) reported from Camberwell, EnglandHey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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siege (@siegeism) reported from London, England@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Dawson (@JoDawsonLaw) reported@O2 Thankfully Lewis at your Meadowhall store sorted everything in about 20 minutes instead of the hours I’d wasted on the phone. Face to face service is poles apart from your telephone offering
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Citizens of Suburbia (@CitizenSuburbia) reported@LwtEmmaBird @CharlotteCGill @O2 Poor reception is the network's fault. They have not installed a BTS close enough to the building to provide proper indoor coverage.
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Christopher Robinson (@ChrisRobinson1x) reported@O2 really are bad. Paid my bill over 24hrs ago and still have no service. Glad my contract is up in 2 months!!!
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~¤~H~¤~ (@Hamza_aKhan) reportedHas anyone lost signal with @O2 I've seemed to of lost signal for the past 1 hour
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Joanna (@jojomadre1) reported@O2 appalling customer service through your consumer teams this weekend . Trying to effect a simple transfer of a business account to personal - 5 calls later been passed around with no help from anyone and rude advisors ! Terrible
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claire burns-jackson (@clairebj) reported@O2 There’s no need to take a look at your network guide. Fact is fact the signal is rubbish what is going on?
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Myles (@Myles86927573) reported@O2 I have no signal at all. Phone not usable. 02 live chat won’t reply
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Simon Burtenshaw (@Burte1981) reported@O2 I am appalled by the continuing service I am getting. I've let it go in the past but now I fed up. I've spoken to someone who said a manager will call me (maybe) but I want this resolved today! As I have something in writing from u that u are not honouring
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Joanna (@jojomadre1) reported@MelButterflyRec @O2 Yep they are awful !!
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Alec Beeson (@alecbeeson) reported@CharlotteCGill @O2 Awful signal where I live too. Signal mapper says I should get 4g inside but depending on the day I'm lucky to get signal full stop.