O2 Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (5%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Hayes, Hackney, London, Hammersmith, Ealing, Epsom, Oxshott, Croydon, Uxbridge, City of Westminster, Feltham, Southwark, Walton-on-Thames, Cobham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Ealing |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
-
Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
-
Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
-
sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
-
David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
-
Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
-
Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
-
Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
-
Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
-
Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
-
Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
-
Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
-
N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
-
Jonny Harris 🇬🇧
(@thespacedmonkey) reported
from
Ealing, England
Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
-
Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
-
Dave
(@stourdave) reported
from
Tottenham, England
@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
-
Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
-
Mohamed Abdinur
(@MabdiNur1) reported
from
Hammersmith, England
@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
name
(@BukSak7) reported
@O2 @micky_quinn They are most certainly not available 24/7. I spent 3-4 hours on call trying to sort an issue out yesterday and also today I am on hold 40 mins.
-
name
(@BukSak7) reported
@dlvc1981 @O2 SHOCKING! the service I’ve received from o2 over the past couple of months!! Been cut of Atleast 10 times, it’s like advisors know nothing will happen to them. Been on hold 4 hours yesterday to be told can’t get through to that department. Horrible! 3 promised calls from manager
-
🧷 Victoria 🖤 BHC 🧷
(@VictoriaBlud) reported
@O2 has me living on the EDGE at all times? Why is coverage so poor in Portsmouth?!
-
GenieMac (Eoghan Mac Coinnigh)
(@CoinnighMac) reported
@IrishNationali4 @O2 Had a message from O2 yesterday telling me there'll be work underway on the signal in BT60 area from the 7th. Hopefully they're upgrading elsewhere too.
-
Chris
(@ChrisMaisey) reported
Internet signal from @O2 in Exmouth about as useful as 4 g's out of a tin of alphabetti spaghetti
-
Lew P
(@bandag1982) reported
@O2 customer service online is shockingly bad. Actually impossible to start a chat or send a message.
-
ArtOfTheNerd (Commissions open)
(@NameOfTheMaster) reported
@O2 I don't seem to be getting any signal on my phone. I've restarted my phone multiple times, and I'm not even in the same town where the problem started.
-
Martin Pugh
(@PughMartinrpugh) reported
Hey @O2, I pay for global unlimited coverage but I’m in Spain (Mallorca) and have no access to mobile data. Can you help please?
-
LJ
(@K3R1S77) reported
@O2, Hi there, at O2 Academy Birmingham. Poor reception and Priority app is saying voucher used ? 😭 When I have only just opened app/arrived please help ?
-
Aidan Manson Ross
(@AidanR2011) reported
@O2 hi your mast in wick Scotland has had issues for nearly 2 weeks and has still not been fixed, any eta on how long this can take?