O2 Outage Report in Richmond, Greater London, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Kensington, Muswell Hill, Leatherhead, and Southwark.

City	Problem Type	Report Time
London	Wi-fi	5 hours ago
London	Phone	7 hours ago
Hammersmith	Internet	8 hours ago
London	Phone	1 day ago
Hammersmith	Internet	1 day ago
London	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  2 for flinching (@2_4_Flinching) reported 1 minute ago from Camden Town, England

  @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

• 
  Stella Leung (@StellaWYLeung) reported 6 minutes ago from Wandsworth, England

  @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

• 
  Rebecca Pickering (@Cronxgrl) reported 6 minutes ago from Camberwell, England

  @O2 No if I type in WC1 it says there's a mast down

• 
  Steve Hodgson (@SteveHodgson1) reported 7 minutes ago from Merton, England

  Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

• 
  utterlee (@LeeButterley) reported 18 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Chloe Finlayson (@chloefinlayson) reported 20 minutes ago from City of London, England

  @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

• 
  Swanscott (@CSwanscott) reported 21 minutes ago from Camberwell, England

  @O2 My data has been extremely slow/not working the last few days can you help out please !!

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 26 minutes ago from Wandsworth, England

  @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

• 
  Liv 🌸🌷 (@OliviaFranceska) reported 40 minutes ago from Islington, England

  @O2 hi, my data hasn’t been working all day! Please help

• 
  Sophie Donnelly (@sophiegdonnelly) reported 41 minutes ago from City of London, England

  @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

• 
  John Sheppard (@johnsheppard71) reported 42 minutes ago from Chalfont Saint Peter, England

  @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

• 
  steve jones (@jonesy040669) reported 46 minutes ago from Croydon, England

  @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

• 
  Tessa Dowling (@SimplytheTess) reported 47 minutes ago from Croydon, England

  @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

• 
  steve jones (@jonesy040669) reported 48 minutes ago from Croydon, England

  @O2 my phone doesn’t connect to the internet via 4G can you help me

• 
  Neil Nutbeam (@NeilNutbeam) reported 48 minutes ago from Hillingdon, England

  @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

• 
  Emma Egbers (@EmmaEgbers) reported 51 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  Damian Davis (@DamianPDavis) reported 52 minutes ago from Spelthorne District, England

  @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

• 
  Sara May (@saraminniemay) reported 53 minutes ago from Lambeth, England

  @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

• 
  Jane Slade (@Retiremove) reported 55 minutes ago from Wandsworth, England

  @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

• 
  Λυδια-Έλενα (@LydiaElenaxo) reported 60 minutes ago from Tottenham, England

  After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stupidity Allergies (@Allergy2Stupid) reported 4 minutes ago

  @O2 Jesus, even trying to root out scams is further infected with them, it’s out of control. 3rd parties keep trying to get me to renew my contract it’s infuriating. I’ll look into the TPS service, thanks.

• 
  Julie (@Juliebirch1210) reported 5 minutes ago

  @O2 @mitchellsingh89 The latest update which im finding hard to believe now Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers arasked CNOC for updatee on the case but your service might come and go until we fix it.

• 
  Lee Hill 8️⃣ (@teamhill888) reported 5 minutes ago

  @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

• 
  Lee Hill 8️⃣ (@teamhill888) reported 8 minutes ago

  @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

• 
  Neil Hailwood (@NeilHailwood) reported 14 minutes ago

  @O2 evening, purchased a new pixel 10 with the offer of a new Google watch, can't seem to find anyway to claim it?!! Can you help? Thanks

• 
  Camilla Sally Louise Latham (@CamillaLatham30) reported 15 minutes ago

  Signal is bad today @O2 here in S W wales

• 
  EvilSlasher🇬🇧🇮🇪 (@EvilSLASHER69) reported 17 minutes ago

  @O2 no network til Thursday at 8pm, the network was alright until you started ******* with it.

• 
  sarah gaze (@sarahgaze) reported 21 minutes ago

  @O2 endless calls, new sim and yet still no phone service. Beyond frustrating, I’ve sent DM’s, if you can’t fix it I will cancel payments

• 
  eliot (@eliothbu) reported 22 minutes ago

  @O2 absolutely ridiculous. Signed up to a new contact 3 days ago. So far, you’ve been unable to arrange DHL to get my new phone delivered. And now I have no phone service, and can’t be activated without the texted authentication code. Texted… to where? I have no active sim.

• 
  Boshek (@Boshek6) reported 22 minutes ago

  @O2 Yeah they just change it. Tell you what’s funny I never used to get these calls ever till virgin swapped to O2. I’m suspecting o2 either sold my details on or someone who works there has.