O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Southwark, City of London, Croydon, Ealing, City of Westminster, Southall, Wandsworth, Hackney, Paddington, Fulham, Hayes, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Renowden
(@cornishcarspots) reported
last weekend, upgraded two new phones, received one of them and experienced totally disappointing customer service for the other - not for the first time, either. Care to actually help this time @O2, as the people in the call centre yesterday seemed very reluctant.
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Adrian Beney
(@AdrianBeney) reported
@O2 your international data bolt on is useless in the USA. Almost no signal, can’t make a phone call and data when it happens is around 0.1 mpbs and. 400ms ping. It’s useless. And it’s the reason I moved to you……
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Pb
(@Fiddlesticks999) reported
@O2 after 21 years with you lot, finally time to call it a day with you, signal and service is atrocious. Centre of Manchester and nothing.
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James
(@jamesrossgreen) reported
@O2 our flight is delayed TUI TOM6616 we registered months ago for the smart delay but have received no vouchers for lounge access? Please help
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Rory
(@itsRozzaaa) reported
@O2 is the worst customer service provider out of all the networks. Fraudulently selling insurance and neglecting their duty to fulfil policy and contractual obligations.
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Loving Panromantic Mature Guy
(@handy66962037) reported
@5impleSteph @virginmedia @O2 Thats amazing! Tho I've spend a couple hours or more, total, on the phone here in the US trying to get a new line setup & working on a cell service.
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Keith O'Neill
(@errkeith) reported
@O2 honestly 02. You are completely useless in the USA. 5 weeks here now and all I get is EDGE on your T-Mobile network. Tried all your support options. I can’t actually phone your support team to discuss!
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Connor 🏳️🌈
(@ConnorTPHockley) reported
@alexcreepldn @O2 Hey Alex, I got to New York yesterday and I’m having the exact same issue. Signal is patchy and then when there is signal, there’s no internet connection. Did you manage to figure it out?
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• C L E O •
(@xo_CL30_ox) reported
@O2 my contract ends tomorrow, can I have some help cancelling my airtime plan, please?
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Jo Owen
(@jobloobird) reported
@O2 Hi, is there an issue with the My O2 website? I’m trying to request a PAC code but my details aren’t being recognised.