O2

O2 Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, Greater London, England 03/30/2026 02:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, Uxbridge, Greenford, London, Paddington, Wealdstone, City of London, Croydon, Hackney, Kensington, Muswell Hill, Leatherhead, Southwark and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomWandsworth Internet
United KingdomUxbridge Phone
United KingdomGreenford Phone
United KingdomLondon Total Blackout
United KingdomPaddington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • B_Heer84 Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    @O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • NHSNewey David Newey (@NHSNewey) reported from Croydon, England

    @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

  • rafthemaster Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • IAmAbbieMurphy Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • steve_scooby Steve_Scooby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@steve_scooby) reported

    @19581lucy7_ @O2 I feel your pain Lucy... I am seriously debating moving over to Tesco network when my o2 contract expires because I can't get to talk to another human to sort out my problem!! xx

  • horsley_jason Jay Horsley (@horsley_jason) reported

    @AXS_UK i purchased 2 ticket for my daughter 3yrs ago for Elton John @O2 4/4/23 using my friends AXS account and now can’t go. I have sold them on her O2 app but cannot get the money as i cannot add PayPal or bank details to her account on AXS or O2. Please help @eltonofficial

  • _SonOfTheDesert Kaiser Soothsays (@_SonOfTheDesert) reported

    Second day in Europe with no mobile data. @o2 say you can download 25gb a day. Ha! I can’t even download 25kb. Phone shows very good 3G signal but all apps say “Not connected to a network “. 😡

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @O2 this is laughable. I got an email at 2am today telling me you'd received my order then 2 more at 11am saying my new SIM was on the way. That's the SIM I ordered Tuesday that came Thursday. Activated 1 1/2 days early which deactivated my old SIM leaving me with no service.

  • laurenbreen_23 Lauren (@laurenbreen_23) reported

    @Eleanor1510 @O2 EE are best, signal everywhere just abit more expensive

  • Eleanor1510 Ellie Sharpe (@Eleanor1510) reported

    Week 3 of @O2 service down.. just checked and now looks to be fixed by 07/04. Anyone suggest a better provider?

  • Caoimhe_Butler caóimhe butler (@Caoimhe_Butler) reported

    @O2 How can I contact anyone when you have restricted my network which I have tried all day to resolve and no one will answer the customer support phone line?

  • HarrisonAmy Amy Harrison (@HarrisonAmy) reported

    @O2 I am in the US travelling alone. I have the travel bolt on and once again my phone does not work. I need to make calls urgently. Please help? This happens every single visit.

  • Sam12485596 Sam (@Sam12485596) reported

    @O2 I have not been able to make or receive calls for the past 3 days. I can receive calls but not able to hear the person or the other end and neither can they hear me. Could you please sort this out! I’ve also tried to report the issue via your app but not been successful..

  • HuzaifaBux_ H (@HuzaifaBux_) reported

    @O2 four times I’ve now been cut off for a simple cancellation of a contract. Disgusting how 4 members of staff have cut me off. Beyond a joke. Makes me realise my choice of cancelling is validated. Worse customer service I have experienced with any company