O2

O2 Outage Report in Richmond, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, Greater London, England 03/03/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent O2 outage reports came from the following cities: Hackney, London, Southwark, Woking, Paddington, Thornton Heath, Leatherhead, Hounslow, City of London, Harringay, Ealing, Tower Hamlets, City of Westminster, Waltham Forest and Esher.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomWoking Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • PaulMacca1976 Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • phillipsc Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • LukasDiSparrow Lukas DiSparrow (@LukasDiSparrow) reported from Camberwell, England

    I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

  • TweetMRS MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Louise63544316 Louise (@Louise63544316) reported

    @O2 awful service, take out a phone and contract then cancel it the saw day I received the phone, sent the phone back all confirmed. Then receive threatening emails and texts saying I owe them money!! I didn't even activate the phone!!!! If this goes against my credit

  • IITR07II 💪🐸👍 (@IITR07II) reported

    @O2 Recently even though it appears I have full signal, I can't use the Internet etc. (Mainly seen this when connected to 5G)

  • sasathaz Sallie Taylor (@sasathaz) reported

    Come on @Vodaphone no signal from mobile mast in Southleigh woods since last Friday. Affected most of Crockerton village and no response to reported issues. Neighbours using @EE @O2 etc also affected.

  • Sadlybrokeboy Matt Morris (@Sadlybrokeboy) reported

    @O2 just had the text about the prices rises and I have to say that’s a disgrace, to have one increase of 3.9% is bad, but yes it’s contractual but to chuck the rpi of just shy of 8% smacks of digging the arm in and taking advantage. Poor form and it will be remembered!

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @O2 Ok. But that was mainly for the old terms where there was no upper limit on data. Now, 25GB is the fair use and this should be at full speed with no restrictions as there’s no way of abusing the service. It is unfair.

  • journeytom T O M ✈ (@journeytom) reported

    @weste4 @O2 Part of the problem is enough people don't take action with their feet so to speak and just stay as customer

  • Heretoanywhere Kyle & Evie 💙 - 🤔 each day's a gift, not a given (@Heretoanywhere) reported

    @Hpsaucy515 @virginmedia @O2 & note that they never give any other reason than the RPI! All of the phone companies do it, it's a cartel in effect! They'll never admit it! That's why they love to make you but ones in contract! You'll pay a fortune! My phone was £450 brand new, from Google! ...

  • DamienHoneyford Damien Honeyford (@DamienHoneyford) reported

    Hi @O2, I got my new SIM yesterday but had issues activating it, though it seemed to work. This morning it's showing no service and my old SIM is still active. I called support yesterday but the operator said they were having issues and then hung up. So far, I'm not impressed

  • Heretoanywhere Kyle & Evie 💙 - 🤔 each day's a gift, not a given (@Heretoanywhere) reported

    @Hpsaucy515 @virginmedia @O2 They take us for mugs! Btw, on the signal issue, the village signal is practically non existent! At home ALL calls are automatic WiFi, the phone does that, not O2. Engineer: they must install a new tower. I'm told they refused, outright! (We weren't worth it!) Got my own back!

  • ViewAspect_ Aspect ⚫️⚪️⚫️⚪️ | NUFC (@ViewAspect_) reported

    @O2 @SophieLouiseGxo TBF this is rather shocking! Exactly why I left @O2 and went else where. Never had an issue since!