O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Wealdstone, City of London, London, Hammersmith, Croydon, Hackney, Kensington, Muswell Hill, Leatherhead, Southwark, Woking, Paddington, Thornton Heath, Hounslow and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sofie
(@SofieSokolowski) reported
@O2 customer service is so so poor! Can’t get through on chat, phone number is impossible to find online and they don’t respond to complaints. Very upset new customer!
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Brian Martin
(@BrianMa63080971) reported
@O2 There has been no response - yesterday is not "earlier". WHY IS MY SERVICE DISCONNECTED WHEN O2 OWE ME MONEY? And please review the appalling call to O2 "customer services" - people like this agent should not be employed. RESTORE MY SERVICE!
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Mike harris
(@Mikeharris0903) reported
@O2 Surprised they had a signal to text I can’t get one wherever I am!!!!
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Karen.Averell
(@AverellKaren) reported
@O2 I have been trying to contact o2 sales since boxing day keep getting cut of after 3min is there any other way to contact them worst service ever
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Brian Martin
(@BrianMa63080971) reported
@O2 Yes - and you have done NOTHING. I have issued Country Court proceedings against O2 to recoup the money your deliberate negligence has cost me, have made a formal complaint to the CEO of O2 UK and will make formal complaint to The Ombudsman in due course.
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Jodie
(@Jodie43514729) reported
@O2 hang up on me when I've got a problem?? What kids of customer service is that? 🤔
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Seeking good service
(@lizzieofizzie) reported
@O2 how do I find out how many free minutes I have per month? I've been on hold to @askesure now for over 2 hours and need to make sure that @askesure meet the cost of my call as part of the compensation for the utter disaster they are making of my Home Emergency claim
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Jennifer Deery
(@JenniferDeery) reported
@O2 the service in the County Down area BT33 has been shocking for the last number of weeks. Calls are being cut off, intermittent noise over calls etc. is this likely to be fixed any time soon?
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DebateMate
(@DebateMate1) reported
@O2 Can someone please contact me ASAP regarding an international bolt on not working. Thanks
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DayLafai
(@DayLafai) reported
@O2 @Apple Id rather have signal but apperently your mast is down and no idea when its going to be fixed. Maybe time to cancel my contract since you are breaching your own ToS