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O2

O2 outages and service status in Richmond, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Hackney, Kensington, Muswell Hill, and Leatherhead.

CityProblem TypeReport Time
City of London Phone 1 day ago
Kingston upon Thames Wi-fi 3 days ago
City of London Internet 4 days ago
London Wi-fi 5 days ago
London Phone 5 days ago
Hammersmith Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • ellajack1
    Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • maryhippychick
    m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • JohnTillUK
    John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • RebeccaW40
    RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • mustafayadigg
    bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • Bex_Stinson
    BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • ScottCanEat
    ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • 26samb
    Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • caddydorey
    Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • TaniaAlcor
    Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • tombyford
    Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • Alx_R_M
    Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • maryhippychick
    m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • SeanEdwardParry
    Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • itsnadine_
    abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • LauraKlonowski
    Laura Klonowski (@LauraKlonowski) reported

    @Joe_D_M_A @O2 Terrible service

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService