O2 Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (30%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: London, Southwark, City of London, Croydon, Ealing, City of Westminster, Hammersmith, Southall, Wandsworth, Hackney, Paddington, Fulham, Hayes, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
-
John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
-
Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
-
Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
-
Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
-
Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
-
afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
-
Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
-
Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
-
James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
-
Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
-
keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
-
Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
-
Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
-
juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
-
Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
-
London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Cllr James Lark
(@JamesLark2) reported
@Elksy91 @O2 There all terrible. Spent hours dealing with Virgin . Finally won though and down to sheer persistence
-
Tom Courtney
(@Tom_Courtney_7) reported
@Ceeeemaaaaannnn @EnglandRugby @O2 Coles is another Saints lock, don’t know much about him really, seems handy but wouldn’t have though him about Laumchbury/Wells/Martin/Green, especially not with Saints issues at scrum time when the engine room will be a contributing factor despite props getting all the blame
-
James Cameron
(@Tankslider) reported
Hi @O2. When I ring up to discuss options that include me leaving after 28 years, your operative just cutting me off when passing me to Customer Services helps neither my mood nor the likelihood of retention.
-
Max Davidson
(@MaxDavi84377725) reported
@O2 Phone stolen, requested sim block, went to pick up new one the next day as directed... they said my sim was now stuck in the system for 3-5 working days. Some people need their phones for important things like internet banking! Shockingly poor performance!!!
-
Jules 💙
(@JuJulesberry) reported
@O2 I have been a customer of your forever with no complaints but since changing to a sim only contract a few weeks ago I never seem to have data coverage anywhere whilst out and about. Please help
-
JM
(@deutsch_scot) reported
@O2 Thank you for the checker. However this suggests that the mast in Manchester has been down since at least Saturday. Also, the one near Preston Hospital has been having ongoing issues since 30th August!!! What are you doing to resolve this & give us the service we’re paying for?
-
Rhiannon M
(@rhiannon_writes) reported
Hi @O2, I've been trying to cancel my contract for 6 months now with no success. Hours on the phone, DMs not answered. Haven't used the contract since end of March, yet you insist I still owe you. Can somebody please get in touch to sort this out?
-
jxmes
(@jxmes_v) reported
Ermm @O2 what’s going on with the signal in north devon?? Literally nothing for me or my mum on Tesco mobile?
-
Emz_1703
(@HJDMISTASSAMIB) reported
@O2 why are you using DPD for your deliveries? Absolutely useless. I've just emailed a complaint to you guys after years as a customer, any idea how long it usually takes them to respond?
-
SIMON WELSH
(@CLEVERCLOGS_SI) reported
@EE why have you taken money from my account ! I do not have a direct debt mandate set up have reported this to ofcom and FCA . !!! Def leaving EE at my contract end in Nov @O2 what can you offer a an ex EE customer