O2 Outage Report in Richmond, Greater London, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: London, Wembley, Hammersmith, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Kensington, Muswell Hill, Leatherhead, and Southwark.

City	Problem Type	Report Time
London	Wi-fi	9 hours ago
London	Total Blackout	1 day ago
Wembley	Internet	1 day ago
Hammersmith	Internet	5 days ago
Wandsworth	Internet	6 days ago
Uxbridge	Phone	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Swanscott (@CSwanscott) reported 2 minutes ago from Camberwell, England

  @O2 My data has been extremely slow/not working the last few days can you help out please !!

• 
  Rebecca Pickering (@Cronxgrl) reported 3 minutes ago from Camberwell, England

  @O2 No if I type in WC1 it says there's a mast down

• 
  Sara May (@saraminniemay) reported 4 minutes ago from Lambeth, England

  @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 6 minutes ago from Wandsworth, England

  @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

• 
  Tom Davies (@TomDavies_89) reported 6 minutes ago from Hackney, England

  Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦

• 
  Tom Davies (@TomDavies_89) reported 12 minutes ago from City of London, England

  I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

• 
  Corina Wieland (@CorinaWieland) reported 13 minutes ago from London, England

  @VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.

• 
  Damian Davis (@DamianPDavis) reported 17 minutes ago from Spelthorne District, England

  @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

• 
  Corina Wieland (@CorinaWieland) reported 18 minutes ago from London, England

  @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

• 
  لويد سا (@iLloyd_Sa) reported 18 minutes ago from Hammersmith, England

  @o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.

• 
  Abigail Brady (@abigailb) reported 25 minutes ago from Wandsworth, England

  @O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.

• 
  لويد سا (@iLloyd_Sa) reported 26 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  Ali Malik (@Ali_Malik) reported 27 minutes ago from London, England

  The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

• 
  لويد سا (@iLloyd_Sa) reported 29 minutes ago from Brentford, England

  @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

• 
  Stella Leung (@StellaWYLeung) reported 32 minutes ago from Wandsworth, England

  @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

• 
  Joshua Preston (@jpfpreston) reported 32 minutes ago from Camberwell, England

  You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

• 
  Liv 🌸🌷 (@OliviaFranceska) reported 34 minutes ago from Islington, England

  @O2 hi, my data hasn’t been working all day! Please help

• 
  Holly ✌🏼 (@hpatterson91) reported 37 minutes ago from Kensington, England

  @O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!

• 
  Tessa Dowling (@SimplytheTess) reported 48 minutes ago from Croydon, England

  @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

• 
  Alex Murray (@alexmurray12) reported 49 minutes ago from Hillingdon, England

  @O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@soeasyservice1) reported 5 minutes ago

  @O2 Anyone reading this don’t believe it. 1h 57minutes on hold today and I’m a new customer. What a mistake. Don’t do it….#worst service ever

• 
  Sukhi Jassal (@SukhiJassal2) reported 5 minutes ago

  @O2 O2 will slow your data speed or will restrict data speed if you are on low paid tariff or if you purchased the tariff from third party comparison sites, o2 then blames it on their masts.

• 
  Alison Hardie (@AlisonIHardie) reported 7 minutes ago from Kirkintilloch, Scotland

  @simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!

• 
  Linda Rogers (@tankie76) reported 8 minutes ago

  @O2 They don’t tell you about the awful signal which has been ongoing since last June & how they can’t even give you a time scale of when it will be fixed. They still charge you the same monthly fee even though you can’t use your data roaming/access the web when out in my local town

• 
  lozza2230 (@lozza2230) reported 12 minutes ago

  @O2 I wil never ever go with o2 again. After 10 plus years being with you. Customer service is shocking. Absolutely shocking .

• 
  Alex_0390 (@Alex_0390) reported 13 minutes ago

  @O2 Can I get some good signal so texts don't arrive 1 hour late and my messages actually send and not tell me it sent then didn't.

• 
  Jacqueline Smith 🌈🤦‍♀️🎤✈️💙#NHSblueheart (@karaokejackie) reported 14 minutes ago

  @O2 can someone PLEASE check your DMs as I have been on to you for almost 5 hours trying to update my SIMO contract and am still not sorted! OFFICIAL COMPLAINT INCOMING!

• 
  Andy Rennie (@andyrennie) reported 16 minutes ago

  @O2 Constant issues at my home and work location, repeatedly told its fixed then next day red flag on network checker, really enjoy the hassle O2 create

• 
  Linda Burge (@ultimatedoris) reported 17 minutes ago

  @O2 3 main masts in Bath city centre are not working and haven’t been for 18 months. Working in Bath and I can’t do anything on my phone! Seriously considering moving networks!

• 
  rbs_york (@rbs_york) reported 18 minutes ago

  Hi @O2 Why is your customer phone helpline ALWAYS experiencing unexpectedly high call volumes? Perhaps you could employ some additional service operatives?