O2

O2 Outage Report in Richmond, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, Greater London, England 01/23/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Croydon, Ealing, City of Westminster, Southall, Wandsworth, Hackney, Paddington, Fulham, Hayes, Islington and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Total Blackout

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Astr0Isha Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • WittrupMatilde Matilde Wittrup 👩🏼‍💻🏳️‍🌈😀 (@WittrupMatilde) reported from Lambeth, England

    @O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂

  • Nick_G6 N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 signal is so poor these days

  • alechendry Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.

  • callmechinkyy__ Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

  • LyndallAnn Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

  • YasmeenLillahh ياسمين🌹 (@YasmeenLillahh) reported from Paddington, England

    @_MParisss @O2 Trust me 3 is poor

  • jonnyrotton1989 Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems

  • smileyyearwood Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • gigsmad David Donnelly (@gigsmad) reported from Camden Town, England

    @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • samfowler sam fowler (@samfowler) reported from Camberwell, England

    @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

  • jonnyrotton1989 Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Kensington, England

    No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • thespacedmonkey Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wilcochris Chris W (@wilcochris) reported

    @O2 Hi team, what’s up with your website? Can’t checkout. Constant 500 errors

  • SarahMo42934002 Sarah M (@SarahMo42934002) reported

    @ojaxx2 @virginmedia @O2 When my husband passed away, virgin media were the worst company I dealt with.

  • JamesGoz James Gosnold (@JamesGoz) reported

    @O2 @hazevans1 That's a shame. It was the only way to get any decent support from O2.

  • Thighboots2 Hykeham Popular Front (@Thighboots2) reported

    @ojaxx2 @virginmedia @O2 Virgin number one poor

  • ojaxx2 @Tone (@ojaxx2) reported

    I’ve got to say, the worst company I have ever had to deal with is @virginmedia and its partner @O2 There sheer incompetence is phenomenal and I wish I’d never got involved with them.

  • ojaxx2 @Tone (@ojaxx2) reported

    So after another hour on the phone to @O2 and @virginmedia I have had to cancel the O2 side as they are simply unable to activate a SIM card They then send me an email saying they will disconnect me blah blah I’m not even connected! Idiots.

  • SemperVeritas Nom De Guerre (@SemperVeritas) reported

    @O2 why is there no 5G data in Stratford Westfield? Surely you must have the capacity on your network with all the profits you are making! #CorporateGreed

  • blockthecoup Madam Day (@blockthecoup) reported

    Hey @O2 Can you tell me how I get access to the O2 Priority area at Forwards Festival in Bristol this weekend please? What do I need to do to prove I'm an O2 customer? Cheers!

  • carolin43238437 Caz (@carolin43238437) reported

    @O2 hi I seem to keep having the issue of not receiving text messages. This is really becoming an issue for me now. Its not a signal issue, my signal is fine.

  • GoonerGrey GoonerGrey ⚽️ (@GoonerGrey) reported

    DO NOT USE @O2 their service is disgusting and they do not help with fraudulent activities on your account. #CustomerService #o2 #badservice