O2 outages and service status in Richmond, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Phone and Wi-fi.
- The most recent signal from this area was received Jun 25, 4:28 PM GMT+1.
- Phone (75%)
- Wi-fi (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Teddington, Hammersmith, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Teddington
|
Phone | 6 days ago |
|
Hammersmith
|
Wi-fi | 11 days ago |
|
Brentford
|
Phone | 19 days ago |
|
Hammersmith
|
Phone | 28 days ago |
|
Hammersmith
|
1 month ago | |
|
Hammersmith
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Dowsey (@fbateallthepies) reported from Wandsworth, England@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Martin Kay (@martinkay11) reported from Wandsworth, EnglandDid @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Gavin Wilson 📺🎥 ♿🏳️🌈 (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🔋London Fella🔋 (@BethnalBoy) reported@O2 @TomTugendhat @O2 oh **** off lol. Your service is terrible - and when you see a popular tweet now you want to get involved? I’m counting down the days till my contract runs out with you guys. 🙏🙏🙏🙏🙏
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Chris Langsford (@chris_langsford) reported@EnglandRugby @O2 Just give the poor guys a break, Jesus Christ.
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Vinod SK (@vinzthinks) reported@TomTugendhat @O2 It is shameful , utterly irresponsible that UK has one of the worst quality of infrastructure.. across Europe , Asia , it is vastly superior including countries as India where usage is so high ..this has to be priority #1 especially as you throw down the drain money on HS2 etc
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James Sutton (@jamesbwfc) reported@O2 hi, my PUK code on my online account is not working on my o2 SIM to unlock it. it's working and then lets me set a new SIM pin but then says 'incorrect PUK code'. Can you advise?
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@O2 Awful service from your chat service.
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BrawdyHawk (@BrawdyHawk) reported@TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!
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Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2
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Andy G Nothings 4 Free 🇺🇦🇬🇧🇪🇺🇨🇦 (@Sportywagon) reported@TomTugendhat @O2 @EE Lived in Dulwich for years Never had any reception issues #JogOn
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AB (@socksandaphone) reported@O2 Following link on priority for Sienna Spiro Manchester 02/03 and keep getting Ticketmaster page saying presale is happening now, but no option to buy. Same for other artists. Want to try and get Muse tickets tomorrow. How can I resolve the issue. No VPNs, blockers etc used.
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RichardAngell (@Groundhopperno1) reported@O2 After 25 years as a customer, I’ve discovered the hardest part isn’t getting a mobile signal- it’s making a complaint. Broken forms, unmonitored complaint emails, missed promises, no updates and a 28-day wait for a response. Quite remarkable customer service.