O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: London, Southwark, Harringay, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Southall, Wandsworth, Hackney, Paddington, Fulham, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Sarah Bennetto
(@sarahbennetto) reported
from
Hackney, England
@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Altrincham HQ : Alex McCann - Social Media Trainer
(@altrinchamhq) reported
@O2 still issues with o2 signal in Wa14 area I thought the work was supposed to stop yesterday
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Matt
(@MattCx90) reported
@O2 Hi. My £15 bndl has run out today (from the SIM I was forced to buy when I bought my new handset from your store, due to "store policy"). Still had 3gb of data I thought was going to be rolled over to be new £5 bndl but no sign of it. Can you help me sort this please. (1/2)
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Bridget Halford
(@bridgethalford) reported
@O2 You might have sent a new link but it’s still not working.
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Raymond James Hill
(@RaymondJamesHi1) reported
@EnglandRugby @O2 Terrible feed . Every scrum we see is never straight . And the lineouts are just as bad . Scrums might as well be none contested . What's the point in a ****** these days . Cause the scrum half basically feeds it behind him straight in to the second row .
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Suzanne (Sue) Cartwright 💙💙
(@StourbridgeSue) reported
.@O2 your customer service is atrocious . You are about to lose a customer of many years .
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@craigbartleyofficial
(@craigbartleyof1) reported
And she has had 10 threatening letters about a phone that she doesn’t have and never has had. Shocking behaviour @O2 @financialombuds
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@craigbartleyofficial
(@craigbartleyof1) reported
@O2 I will be messaging you in detail tonight. I for in touch over three weeks ago initially and nobody has responded. Please DM me your fraud number, NOT customer services as nothing is done and I have to keep explaining each time. @financialombuds @actionfrauduk
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alex martin
(@jammyjennypokes) reported
@O2 No use to me, im in spain, and paying £50 extra a month for your service. Do you have an email address, your live agents are permanently busy.
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Martin Holmes
(@martin_holmes10) reported
@O2 Big shout out to Yaser in your social media team. Out of the numerous people I have spoken to in the last 4 days, he is the only person to actually want to help. Thank you. He is a credit to the company.
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Irene
(@IreneWrights) reported
@O2 trying to contact someone. I want to cancel the Free Disney offer before billing takes effect.