O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: City of Westminster, Southall, London, Merton, Hammersmith, Ealing, Hayes, Hackney, Epsom, Oxshott, Croydon, Uxbridge, Feltham, Southwark and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Southall |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Fleming
(@fleming77) reported
@manx_maid @O2 when on the farm the only signal was in the bathroom now they've gone EE
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Jen
(@radz1991) reported
@O2 can you look at my account..need some help with it...tried to go for a sim only deal...paid with PayPal think its taken the money twice??? Help help
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Evelyn
(@Evil__Evelyn) reported
@O2 Is there a reason why I call again and your idiot agents have a hearing problem and I am having to repeat myself 5/6 times and having them repeat it back 5/6 times and is there a reason they have to be demeaning calling me "darling" or "lovely" or "dear" its rude
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John Woods
(@Yorksims) reported
@SigniusNetworks @O2 @giffgaff Given that the latest Ofcom auction for 5G spectrum has only just taken place so the networks now know which frequencies they own,it'll be years rather than months before any network has any kind of meaningful national 5G coverage.
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Udaya
(@udayan13) reported
@drharshvardhan my horrible experience. Me n wife were positive. At o2 95 made call for help your concern office dr Ramesh and s nand assured not to worry they are. @O2 88, I repeatedly called sorry I was left for dying no Dr, bed,oxi,icu. common man. God blessed miracle.see u GH
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Stephanie Brooke
(@manx_maid) reported
Another half hour with no signal in South Cumbria @O2 *goes to check status guide which I can't check when there's no signal* #doh
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JG
(@JGGooner4Life) reported
Hey @O2 - why is it you’re sending out texts and tweets about how we can all buy new stuff, yet when we ring customer services to help use it you’re unable to deal with call volumes due to Covid? It’s like been over a year!!! How about reviewing your priorities???
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RohitF
(@rohitf) reported
@MisterGreenwich @O2 I am on 3. Do get bars in Eltham on the high street. But guess what it's a cheap thrills. The only time it came in super handy was for a conference call I had to take in my car. Apart from that, today 5G is a solution looking for a problem. In a few years though...
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tom
(@tombarnard59) reported
Customer service from @O2 is appalling. Added another phone to my current contract for my son. Too cut a long story short my son still cant use his phone as the o2 shop gave me an invalid sim card. 10 days into the new contract and still unable to get service......
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Thiviya Raveendran
(@th1v_r86) reported
@O2 trying to find my PAC code so that i can switch network and you have literally made it impossible to do so! Not happy at all.