O2 outages and service status in Richmond, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Sep 4, 8:26 AM GMT+1.
- Total Blackout (63%)
- Internet (25%)
- Phone (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Hammersmith, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 days ago |
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Hammersmith
|
Total Blackout | 3 days ago |
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Hammersmith
|
Internet | 7 days ago |
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Hammersmith
|
Total Blackout | 9 days ago |
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Hammersmith
|
Phone | 11 days ago |
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Hammersmith
|
Total Blackout | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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James Vertigan (@jamesvertigan) reported from Ealing, England@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, EnglandDear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and can’t use the internet... she needs help @O2
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Tom Mytton (@TMytton90) reported from Wandsworth, England@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Sean Parry (@SeanEdwardParry) reported from Wandsworth, England@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Ray (@mattstingray) reportedThinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.
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jmcconville710 (@jmcconville710) reported@O2 morning , need help with an invoice/bill I have received which is strange as I’m not an o2 customer.
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Andrew Ward 🇬🇧🚜 (@wheat_daddy) reported@O2 Can you please tell me what is going on with your network? The signal has been dire in the last month or 6 weeks and it’s not just my area, LN5. You have a mast 1 mile from me. I can’t hold a conversation now unless on wi fi at home. My contract has expired but i wont renew with current situation. Ive been with you years because the signal has been very good, not now though.
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Lauren (@Halbutt) reported@O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.
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David Harbison (@Davidharbison18) reported@shade1964 @O2 I'm having the same problem it switches between 4g and 5g and 4g again why is this is there a outage I'm from belfast.
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Paul F (@PaulFrase) reported@O2 trying to claim my £1 buds but checkout isn't working. Can you help?
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Dan Hicks (@itshicms) reported4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless
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Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!
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Jayshree (@jayshree35) reported@O2 waited over a week to have a new Apple Watch delivered. No response from your team or urgency and DHL awful so have cancelled the order!
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Paul Curry (@Paulc2nd) reported@O2 can see the trouble @O2 customers are experiencing but she was just reading, parrot fashion, that she could diagnose it. Have a look at the issues people have wrote on here @O2 and you will realise it's not me !! 😡😡