O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Croydon, Hackney, Kensington, Muswell Hill, Leatherhead, Southwark, Woking, Paddington, Thornton Heath, Hounslow, Harringay and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| Hammersmith |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Umair Ahmed
(@m333ruu1) reported
@O2 stupid mother ******* spoiled my ******* day because your advisors are class A *****
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natascha
(@tashybud) reported
@O2 how can i leave? Contract ending next month. I never use my full data allowance and you never offer me a decent deal with a low data usage. Therefore, I don’t see why i should pay 17% from April - moving over to Sky mobile
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Vi
(@DarthVidahoo) reported
@O2 @virginmedia I been without WiFi for 4 weeks, can one of you help with sorting me some data so I can stay online til my WiFi installation??
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Andrew Farrimond
(@FurryMound) reported
@o2 with an extortionate price rise, when they can’t even fix their horrific network issues. Price rise from April, fortunately out of my contract in June. Straight back to @EE
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Gazza Noble
(@Gazza_Noble) reported
@O2 price going up 13 percent for calls again in April wtf
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✈️🌍
(@James220201) reported
@O2 Hey O2 Go **** yourself and your recent increase. A bill that's £48 of mine is now ALMOST £60? Ah I forgot there's clearly no cost of living increase. Let me guess. Your CCO is getting a wage increase? You can all rot lmao. I ain't paying it I couldn't care 🙃.
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leylo
(@theleylands) reported
@O2 you’ve chosen short-term greed over customer retention with your 17.3% price increase. Like thousands of others, I will be leaving you l as soon as my contract expires. Your CEO is Turpin my name but unlike his ancestor, ****, he’s robbing the poor to feed the rich.
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Khan
(@KhanCatOfficial) reported
As your increasing my bill for 17% will i actually get signal? Because pretty much the whole of bridgwater has issues @O2
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Jim
(@JimWiltshire1) reported
@KarlGarratty @O2 @GarethTurpin Every company puts their prices up in April. It’s shite.. mobile providers make it up as they go along, I’d been with Vodafone for 10+ years yet wanted to charge me more for the same phone and deal as a mate of mine who was a brand new customer.
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OSRS bhaskar
(@IVP_SUCKS) reported
I have a o2 sim card, classic pay as you go sim, had it since 2018, signal is low or drops out, the 2g signal, please explain @O2