O2 outages and service status in Richmond, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- The most recent signal from this area was received May 30, 7:37 PM GMT+1.
- E-mail (50%)
- Internet (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
2 days ago | |
|
Hammersmith
|
Internet | 2 days ago |
|
Wandsworth
|
Internet | 1 month ago |
|
Hammersmith
|
Total Blackout | 1 month ago |
|
Hammersmith
|
Internet | 1 month ago |
|
Hammersmith
|
Phone | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandSerious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jefaz (@Jethrotoolio) reported@MikeLeach1980 @O2 @ad_moran4 I second this. I paid to get out of my contact to move back to EE it was so bad.
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Just me (@TomSoede) reported@O2 has totally lost it ! Anybody else thinks like I do ? Charged me £2,000 this year and the service I required and paid for did not work when i needed it !
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Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported@O2 Yes. It’s on the service status but it’s been like it for weeks.
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National Events Caterers (@EventsCaterers) reported@SophiePrestonHa @O2 We need to look at gdpr again!! Data calls are apart of the problem along with spamming data calls.. Do you think it’s possible time to change from over seas call centres need to be replaced?? we should be able to ask the government to fix it?? They overstepped with no accountability to everyone personal information abroad
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320x200 (@The320x200) reportedThe UK phone company @O2 doesn't properly validate email addresses and sends customer info to other random people if they sign up with the wrong email. Contacted them twice and they haven't stopped sending me all this customer's personal information.
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Susan Freeman (@Propertyshe) reportedGood afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?
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Paul Baker 🏴 (@BlueChefCTID) reported@O2 @sheritzy The coverage checker doesn’t fix the problem or does it? Seeing too many customers complaining about O2, it’s very sad. I’m glad I’ve changed my package
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Shana Hendry (@Happyengland79) reported@tehscreener @O2 Make a complaint and they have no choice but to refund you. I've got £50 coming from Jan-April. I'll be putting in another at the end of this month too. Because they never processed the refund until I got hold of them the ombudsman will deal with the now!
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95 kid (@95Humaad) reportedCan't wait to get out of this @O2 contract. The signal is **** and it don't even work at all in one town
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Riemenschneider’s Horse (@larrythehook) reported@O2 My number ported over yesterday and I’ve topped up by £20 but I cannot link my o2 account to my number so I cannot choose the bundle I need. I’m on a £10 rolling plan so I’m just getting charged for data. Customer services can’t help and o2 store can’t help. Absolute shambles 😡