O2 Outage Report in Richmond, Greater London, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: London, Wembley, Hammersmith, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Hackney, Kensington, Muswell Hill, Leatherhead, and Southwark.

City	Problem Type	Report Time
London	Wi-fi	22 hours ago
London	Total Blackout	2 days ago
Wembley	Internet	2 days ago
Hammersmith	Internet	5 days ago
Wandsworth	Internet	6 days ago
Uxbridge	Phone	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 3 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Astro Gyal 💦 (@Astr0Isha) reported 4 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  Sarah Ward (@tiggsie) reported 12 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 13 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Dimitris A. (@Greekphotoguy) reported 14 minutes ago from Tottenham, England

  Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

• 
  Jon. (@jonnyrotton1989) reported 22 minutes ago from Islington, England

  Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

• 
  Enda Guinan (@endaguinan) reported 23 minutes ago from Islington, England

  @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

• 
  Bari Heer (@B_Heer84) reported 25 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  David Chow 📶 (@davidchow) reported 27 minutes ago from Hammersmith, England

  @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

• 
  Dimitris A. (@Greekphotoguy) reported 28 minutes ago from Tottenham, England

  @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

• 
  Richard Frame (@rafthemaster) reported 29 minutes ago from Kensington, England

  @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

• 
  Lee 'Budgie' Barnett (@budgie) reported 33 minutes ago from Paddington, England

  @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

• 
  Abbie Murphy (@IAmAbbieMurphy) reported 38 minutes ago from Camberwell, England

  Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

• 
  Denis Field (@DenisField) reported 41 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  Dave (@stourdave) reported 42 minutes ago from Tottenham, England

  @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

• 
  Lyndall (@LyndallAnn) reported 47 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  Stephen Kingsley (@StephenKingsley) reported 52 minutes ago from Islington, England

  @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

• 
  Andrew (@pitcombe) reported 56 minutes ago from Camberwell, England

  @O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many

• 
  Mohamed Abdinur (@MabdiNur1) reported 56 minutes ago from Hammersmith, England

  @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

• 
  David Newey (@NHSNewey) reported 60 minutes ago from Croydon, England

  @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RaeRubyRae (@RaeRubyRaeK) reported 6 minutes ago

  @O2 All of a sudden because I tell you I’m leaving after nearly 35 years you actually want to fix a problem? Too little too late! 😤😤

• 
  Keith Grey (@RobertG40469468) reported 6 minutes ago

  No reply from @tescomobile or @o2 - says all you need to know when a solution is clear

• 
  RaeRubyRae (@RaeRubyRaeK) reported 8 minutes ago

  @O2 I went to my friends house to use her iPad & still the same, so it’s not my phone, not my broadband, iOS or anything else, it’s a YOU as in o2 are crap problem. After my current contract ends next year, which will mark THIRTY-FIVE years as an o2 customer I’ll be leaving! 😤

• 
  linzi (@_LinziM) reported 10 minutes ago

  @auriole_wells @O2 Hey I'm currently having the same problem, have you managed to sign in yet?

• 
  paul johnson (@welshmantom) reported 10 minutes ago

  @O2 Good luck with this. Probably unable to enter because the system crashes and throws you out or you can't get a mobile signal when outside to enter.

• 
  grapefruit&ambers (@Mrslostand837) reported 12 minutes ago

  @BarclaysUKHelp Barclay’s I made a payment this morning to @O2 they are saying i didn’t yet I proved it on my statement. Can you help me please

• 
  newwicket (@Newwicket) reported 12 minutes ago

  @O2 awful service once again. Moved to a new sim only deal as an existing customer and no service since Thursday and now you can’t perform security checks because I can’t access my old number. Ridiculous!!! What am I paying for?

• 
  Johnny Galuva (@JohnnyGaluva) reported 13 minutes ago

  The amount of SMS spam I receive on my GiffGaff iPhone these days is ridiculous. Several per day. You'd think @giffgaff and @O2 would have proper spam filters on their network.

• 
  Richard (@InfernalBore) reported 14 minutes ago

  Adding @O2 here since apparently none of the O2 or VMO2 business accounts are staffed any more. Help, please.

• 
  Bo Duddley (@VallaNils13872) reported 16 minutes ago

  @O2 Your app doesn’t work and I haven’t had coverage for three days the help desk doesn’t help you have the lowest customer satisfaction of any mobile company avoid at all costs