O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Southwark, Woking, Paddington, Thornton Heath, Leatherhead, Hounslow, City of London, Harringay, Ealing, Tower Hamlets, City of Westminster, Waltham Forest and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| Woking |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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Tom Quinn®
(@TomTheProducer1) reported
from
City of London, England
@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Lukas DiSparrow
(@LukasDiSparrow) reported
from
Camberwell, England
I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@Louise63544316) reported
@O2 awful service, take out a phone and contract then cancel it the saw day I received the phone, sent the phone back all confirmed. Then receive threatening emails and texts saying I owe them money!! I didn't even activate the phone!!!! If this goes against my credit
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💪🐸👍
(@IITR07II) reported
@O2 Recently even though it appears I have full signal, I can't use the Internet etc. (Mainly seen this when connected to 5G)
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Sallie Taylor
(@sasathaz) reported
Come on @Vodaphone no signal from mobile mast in Southleigh woods since last Friday. Affected most of Crockerton village and no response to reported issues. Neighbours using @EE @O2 etc also affected.
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Matt Morris
(@Sadlybrokeboy) reported
@O2 just had the text about the prices rises and I have to say that’s a disgrace, to have one increase of 3.9% is bad, but yes it’s contractual but to chuck the rpi of just shy of 8% smacks of digging the arm in and taking advantage. Poor form and it will be remembered!
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Adam Crawford
(@AdzCrawford2003) reported
@O2 Ok. But that was mainly for the old terms where there was no upper limit on data. Now, 25GB is the fair use and this should be at full speed with no restrictions as there’s no way of abusing the service. It is unfair.
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T O M ✈
(@journeytom) reported
@weste4 @O2 Part of the problem is enough people don't take action with their feet so to speak and just stay as customer
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Kyle & Evie 💙 - 🤔 each day's a gift, not a given
(@Heretoanywhere) reported
@Hpsaucy515 @virginmedia @O2 & note that they never give any other reason than the RPI! All of the phone companies do it, it's a cartel in effect! They'll never admit it! That's why they love to make you but ones in contract! You'll pay a fortune! My phone was £450 brand new, from Google! ...
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Damien Honeyford
(@DamienHoneyford) reported
Hi @O2, I got my new SIM yesterday but had issues activating it, though it seemed to work. This morning it's showing no service and my old SIM is still active. I called support yesterday but the operator said they were having issues and then hung up. So far, I'm not impressed
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Kyle & Evie 💙 - 🤔 each day's a gift, not a given
(@Heretoanywhere) reported
@Hpsaucy515 @virginmedia @O2 They take us for mugs! Btw, on the signal issue, the village signal is practically non existent! At home ALL calls are automatic WiFi, the phone does that, not O2. Engineer: they must install a new tower. I'm told they refused, outright! (We weren't worth it!) Got my own back!
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Aspect ⚫️⚪️⚫️⚪️ | NUFC
(@ViewAspect_) reported
@O2 @SophieLouiseGxo TBF this is rather shocking! Exactly why I left @O2 and went else where. Never had an issue since!