O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Greenford, and Kensington.

City	Problem Type	Report Time
Wandsworth	Internet	3 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Phone	13 days ago
Hammersmith	Internet	13 days ago
Kingston upon Thames	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Chris sweet (@poundland_thor) reported 6 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Steve Hodgson (@SteveHodgson1) reported 10 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 10 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Gavin 🇺🇦 (@Gavlar321) reported 13 minutes ago from Wandsworth, England

  @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

• 
  Craig Freeman (@craigdfreeman) reported 14 minutes ago from Worcester Park, England

  The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

• 
  Savio (@savio_metal17) reported 18 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  Dré (@daktadre) reported 18 minutes ago from Merton, England

  @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

• 
  Alison Cameron🐟 (@allyc375) reported 20 minutes ago from Kensington, England

  @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

• 
  HeHymn ³⁰ (@brineferry) reported 24 minutes ago from Brentford, England

  @O2 are you broken

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 25 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  James Vertigan (@jamesvertigan) reported 27 minutes ago from Ealing, England

  @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

• 
  Caz Young (@The_Caz) reported 33 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

• 
  Chris sweet (@poundland_thor) reported 38 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 43 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Ben Marshall (@marshallb60) reported 44 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  N I C K 🇿🇼 (@Nick_G6) reported 45 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Mark Harris (@markh4780) reported 49 minutes ago from Kensington, England

  @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

• 
  Jason MacKenzie (@jasonmackenzie) reported 55 minutes ago from Merton, England

  @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

• 
  Rose Hinds (@RoseHinds) reported 56 minutes ago from Kensington, England

  @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

• 
  david bryant (@ladidalimey) reported 58 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Taylor (@LaticsRyan95) reported 1 minute ago

  @Worly82 @O2 I was on o2 for 10 years when they changed all the masts because of the chinese spying, they went crap exactly what your having. O2 shop told me vodaphone own the masts this side of the Pennines and everyone piggy backs of them and o2 own them on the other side.

• 
  • B e c k i e e • 🐝 (@beckieebabee_x) reported 2 minutes ago

  @huckleberrydan @mhewson_MCH @O2 Exactly the same here ! Data is just as bad even if got some phone signal. In a city can’t use the maps because it’s rubbish! My partner has moved to EE. & in going to follow suit if I can find a decent deal!

• 
  Scott Saunders (@s7saunders) reported 3 minutes ago

  @O2 hey lovely people , are there anyways go get out of my contact due to signal ? It’s truly terrible in most places right now however my work& the journey between is unusable . Transmitter now working still and it’s been 4 months now

• 
  Viridis (@Lord_Viridis) reported 8 minutes ago

  @O2 fix myo2 or I can't pay you for 6 lines, it's that simple now. First the web, now the apps gone tits up. It's not just me, it's been for months Fix it or I cannot pay.

• 
  Whitehead (@jwhitehead90) reported 10 minutes ago

  @O2 I have tried 7 times and getting nowhere. I get promised call backs and they never happen. I just repeat myself on the phone for 15 minutes then someone hangs up on me when they say they are getting a manager. I need someone to reach out to me to resolve

• 
  TheCaptain (@andrewpm1) reported 11 minutes ago

  Looking for a new mobile network provider as had enough of @O2 just not working where I want to be. Who actually covers the south of the UK well, particularly the New Forest and Cornwall?

• 
  ✨ (@toekelly_) reported 12 minutes ago

  @O2 no, i log in through the app no problem, then no matter what i click on it’s sending me a verification email every time

• 
  Squall Loire (@squall_loire) reported 16 minutes ago

  @O2 The complaint wasn't really related to my account, it was related to the behaviour of your agent in your chat service, which was predatory and full of lies. The entire transcript accompanied the complaint, and was sent from the email attached to my account.

• 
  Darren Coomer (@coomerdarren) reported 17 minutes ago

  @O2 Very disgusted with O2 my issue still not resolved looks like I'll have to find a better provider

• 
  ♡ (@baeIuxe) reported 19 minutes ago

  @O2 your live chat support is abysmal i have never had the displeasure of contacting something that useless before! and none of your numbers work so i can’t call anyone