O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: London, Muswell Hill, Leatherhead, Hackney, Hammersmith, Southwark, Woking, Paddington, Thornton Heath, Hounslow, City of London, Harringay, Ealing, Tower Hamlets and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Muswell Hill |
Phone | |
| Leatherhead |
Phone | |
| Hackney |
Total Blackout | |
| Hackney |
Phone | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SpectrumTemper
(@SpectrumTemper) reported
@o2 is there a network outage near Cambridge ? My 4g and 5g hasn’t been working all day ?
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Tom lucas
(@tomlucaswsm) reported
@wils82 @EnglandRugby @O2 Randall is a must imo englands scrum half situation is awful
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Chloe Jayne🦋 Fly High Tom❤
(@Bumbercart101) reported
@O2 how can I speak to customer service through a chat? I have a number calling me twice claiming to be from o2 and want to check it out before answering
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Racquel
(@Rachel44432944) reported
@O2 Still nothing once again from o2 !! In store managers don’t want to help ! Disgraceful
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me
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Stevekingspurs1
(@Stevekingspurs1) reported
@EnglandRugby @O2 England have forgot about skill levels.. eddie jones owns this dross it been coming for 3 seasons now.. we are playing a massive catch up on that massive issue... grunt wins nothing, most top teams have it nowdays.. sad watch.. all the saracens boys need to get back ASAP
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G M
(@GarethM0410) reported
@stcrispin2 @EnglandRugby @O2 Agree about JvP, so slow at the breakdown - spends his time shouting at forwards to caterpillar, drives me nuts, so when mitchel comes on he looks like billy wizz. Not a fan of either 9 -Youngs,Randall,quirke not the answer. That leaves Care and Spencer who should have another go
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Chloe Bestford
(@ChloeBestford) reported
@O2 has to be the worst customer service I have known. Multiple times they have taken 2 device plan payments in 1 month because they haven’t credited my account properly after every switch up, call them and they speak to you like something on the bottom of their shoe.
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Sheena Broderick
(@SheenaBroderick) reported
@O2 - opened up a contract beginning of feb, got the phone blocked by the fraud team immediately. Now almost mid March and no one has contacted me from the fraud team despite me several emails to them. I’ve also spent hours on the phone to customer services only to get no where.
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Dylan Todd
(@Foxy_Todd) reported
@EnglandRugby @O2 Farrell, JVP, Sinckler, George, Itoje & Dombrant have been terrible. Smith, Chessum, Willis & Ludlum have been generally poor with the odd reasonable performance v weaker teams. Steward has been steady but lacks pace. The rest of the backs are anonymous. Gonna get ****** by 🇮🇪