O2 Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (22%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Balham, London, Croydon, Harrow, Tottenham, Fulham, Camden Town, Watford, Ealing, Wandsworth, Paddington, Islington, Hackney, Tower Hamlets and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Balham |
||
| London |
Phone | |
| London |
Phone | |
| Croydon |
TV | |
| London |
Phone | |
| Harrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
-
Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
-
N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
-
Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
-
Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
-
🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
-
Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
-
Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
-
Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
-
Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
-
Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
-
Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
-
ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
-
Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
-
Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
-
Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
-
sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
-
Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick Hare
(@harey2805) reported
@O2 customers services not responding to my many attempts to call and get an explanation for an issue with an order for a new monthly contract. V poor service. I need someone to contact me asap.
-
Angie Pietersen
(@PietersenAngie) reported
What has happened to @o2 customer service? Phones not answered for over 1/2 hour if at all, Live chat too busy…I can book callback for 16th December though!! Time to move?!
-
kayl
(@ihatecapitalss) reported
@O2 hello ive tried contacting customer service but it keeps hanging up. I need support please
-
Navik Islania
(@FrankTurbo6) reported
@O2 can somebody help paying a final bill when you've deactivated MyO2 account and nobody answers phone or no options on the automated service work? Be helpful if you provide a working service to make the payment you're asking for. Thanks
-
Tony metcalfe
(@tonyametcalfe) reported
@O2 why can you not get a phone or internet signal at Old Trafford? Ridiculous really in this day in age, I don’t know if anyone on another network who has issues
-
Phil's comments
(@Philscomment_) reported
.@O2 we won't be coming back to you after the poor service we've had from you over the last 10 days. My wife has been without a mobile for the last 10 days.
-
Mark Jones
(@MJJ83) reported
@O2 your shocking systems and people have done damage to my credit score. Now your people refuse to discuss it as a complaint, I want answers and I want them now
-
JAZ 🪐
(@itsjazminjay) reported
@O2 are a disgrace. Can’t wait until my contract finishes so I can finally stop being a customer!!!! Been in a queue for 40 minutes now 😤
-
DOGTITS
(@Great_O_Hex) reported
@O2 There is no option on your customer service number which relates to my issue. I've tried everything to get to speak to someone other than Twitter, so I'm trying that. Pls follow back so I can DM.
-
Holly
(@LondonHolly1865) reported
@O2 I need to change my card details linked to a device plan. I can’t find anywhere to do it on the website in My O2, tried calling and it lead to a dead end and hung up. Please help!