O2 outages and service status in Richmond, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 16 days ago |
|
Hammersmith
|
Total Blackout | 16 days ago |
|
Hammersmith
|
Internet | 21 days ago |
|
Hammersmith
|
Phone | 26 days ago |
|
Hammersmith
|
Internet | 26 days ago |
|
Kingston upon Thames
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and can’t use the internet... she needs help @O2
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MSYENHA (@MSYENHA) reported from Wandsworth, England@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Sheena Watts (@Sheena81) reported from Kensington, England@MoneySavingExp Is this every network? @O2
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Morrison🇬🇧 🇬🇧🏴 (@AndrewAgent1806) reported@O2 I wonder if you could help me as I have spent about 5 hours today trying to talk to a person at O2 and all I got was bots. I have lived at my current address for over 6 years, today I got a bill for someone I have never heard of, dated from last year.
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Away Now (@990553mtm) reported@beck_reynolds @O2 @tastecard I have the same issue. How can I resolve?
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Aaron S (@SillyAaronMan) reported@O2 No still not working
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Oluebube (@Oluebube49496) reported@O2 I am currently in Nigeria and my O2 UK SIM is showing “Emergency calls only.” I have already tried: restarting the phone, enabling roaming, manually selecting partner networks such as MTN and Airtel, and changing network modes.
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Jamie Daltry (@JamieDaltry) reported@O2 Why when I google O2 am I confronted with a Virgin login page. I am, for my sins signed with Virgin for broadband, when it works it’s ok. When it doesn’t, it’s a similar nightmare. Same impossible log on procedure, MI5 levels of security I just want access to my emails and bills.
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john (@johnsmusicclub) reported@O2 You are currently holding the lives of a number of wounded Ukrainian soldiers in your very own hands. I know I’m in arrears with my bill but I can’t do anything about it until Wednesday. Your threats to restrict my service are going to put these lives at risk as I seem to be the
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Vicki Heselton (@VHeselton) reported@O2 @AppleSupport cannot make calls on IPhone (only WhatsApp) what’s happened to the network????!
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Robert Melvin (@Melvin23Rob) reported@O2 My wife is switching to you today, something hasn't worked, getting increasingly annoyed as, with the phone not working she can't contact you. Apparently was going to be a quick thing. This is not resulting in a pleasant evening for me.
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SRao (@leelamalur) reported@O2 impossible to access website or app - cant make payments. @virginmedia its been a proper **** show. 😡
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amy simpson (@amy_jo_23) reported@1stSimona @O2 I’ve had the same problem and my signal is awful since they’ve merged aswell