O2 Outage Report in Richmond, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Paddington, Thornton Heath, Leatherhead, London, Hounslow, Hackney, City of London, Harringay, Ealing, Tower Hamlets, City of Westminster, Waltham Forest, Esher, Kensington and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Phone | |
| Paddington |
Phone | |
| Thornton Heath |
Phone | |
| Leatherhead |
Total Blackout | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BoomfaChihuahua
(@IsaacAgan7) reported
@EnglandRugby @O2 Why that centre partnership? Lacks physicality, and poor defensively. Are there no good inside centres in England?
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Kaine Jackson
(@AgmnoKJ98) reported
@O2 it’s been a few hours, but I still haven’t had my data bundle activated. Can you help?
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Rob Edmondson
(@rob_edmo) reported
@O2 I booked red hot chilli pepper tickets for London. I have a diary date and confirmation of ticket allocation but I have no confirmation email or evidence of payment. Can you help??
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Paul Wood
(@PaulWood1966) reported
Brilliant customer service by @O2 , no service for 6 weeks and no refund or partial refund because “ as in the terms and conditions we can’t guarantee fault free service “ get fault free service but paying for no service !!!!
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Charmaine Fueggle
(@Fueggle) reported
@O2 I have even totally restored my phone to factory settings and reloaded my esim, nothing seems to help
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Adam Burbridge #FBPE
(@crammybear) reported
@georgeblfc @EnglandRugby @O2 No chance. Been terrible in white
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Charmaine Fueggle
(@Fueggle) reported
@O2 Texts are working to say someone has tried to call me. I asked my sister called me she got a message from 02 to say I was unable to take the call. When I call someone anywhere, either at home or here in Greece it is as though the phone is dead. I have re set network settings
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DottyScotty
(@Sanyou64) reported
Word of warning to anyone upgrading with @O2 double check it is an upgrade and not a new contract. I did what I believed was an upgrade - they made it a new contract. #Frustrating #Unhelpful Now expected to pay for 2 contracts 🤬🤬 Over 10 years with them. Never again 😡
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Scott Munro
(@ScottMunro48) reported
@O2 Thank you. However I am aware of this. It’s a constant problem of this location - no matter what time to year; day etc. most often speeds do not exceed 2mbs.
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Nikki 🇺🇦💙💛
(@NikkiH_1984) reported
@O2 I have DMd you. Got put through to the same team again! Same delay again! Same reading from a script again! How do I get to speak to someone who can actually help please?