O2 outages and service status in Richmond, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- The most recent signal from this area was received Jun 12, 12:00 PM GMT+1.
- Phone (50%)
- E-mail (25%)
- Internet (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Brentford, Hammersmith, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford
|
Phone | 2 days ago |
|
Hammersmith
|
Phone | 11 days ago |
|
Hammersmith
|
15 days ago | |
|
Hammersmith
|
Internet | 15 days ago |
|
Wandsworth
|
Internet | 2 months ago |
|
Hammersmith
|
Total Blackout | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Dowsey (@fbateallthepies) reported from Wandsworth, England@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Mark Harris (@markh4780) reported from Kensington, England@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Till (@JohnTillUK) reported@O2 I’ve been a customer of yours for 29 years, yet over the last 18 months the quality of service has gone markedly downhill. No matter where in the country I travel, I struggle to use data yet my work device on a competitors network works absolutely fine, ive filed many 1/
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mark callow (@markcallow10) reported@davehpayne @O2 Because they use o2! Been with them years and last 2/3 years they have gone to pot utterly useless in every way with no signal in half the country and that’s being optimistic
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Andy Furnival (@AndyFurnival2) reported@TomTugendhat @O2 EE are just as bad. All networks believe the utter bollocks they peddle that coverage is fantastic. It was better when it was 3G. If only there was a regulator that could put an end to theoretical coverage maps 🤔
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Patrick Hölscher (@allnewtomorrow) reported@TomTugendhat @O2 @EE Who is virtue signalling? "But we’re spending £4.5 billion in bike lanes and crossings" Know what Paris now also has? Far superior bike infrastructure, in addition to their better mobile network buildout. Perhaps you should have countered 5G fears better when in government.
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Free Speech Highway (@Fr2962Free) reported@TomTugendhat @O2 @EE Domestic roaming seems a strong solution
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Lord Follicle's whomsoever machine (@wotyagerrin) reported@TomTugendhat @O2 @vodafone They also tried piggybacking on my personal bandwidth to offer their public “EE WiFi” service from my home router. Presumably they do this to all new customers? Not the best first impression.
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Max Wilson (@waxwellmilson) reported@TomTugendhat @O2 @EE Very stupid post. The reason we don’t have better signal in Dulwich (where I live) is because the NIMBYs opposed putting in a small signal tower which would have boostedg the coverage. As a result, a small dead zone around College Road exists.
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Kay Gunning (@kay_guest19) reported@TomTugendhat @O2 I got so fed up with O2’s excuses for the non existent signal in Tonbridge that I moved to EE last November. Not had a problem since!
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MarkSpeaking 🔶#LibDem #CheshamAndAmersham (@markspeaking) reported@TomTugendhat @O2 @EE Things that never happened
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Anagazo (@Anagazo) reported@O2 I might be leaving you soon because there’s no reason why you have zero network in big arenas. The Etihad, Old Trafford, COOP Live and the AO arena, even the Bolton and Burnley stadiums - zero network. My bars just disappear!.