O2 outages and service status in Richmond, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (67%)
- Total Blackout (17%)
- Phone (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Greenford, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 8 days ago |
|
Hammersmith
|
Total Blackout | 8 days ago |
|
Hammersmith
|
Internet | 13 days ago |
|
Hammersmith
|
Phone | 18 days ago |
|
Hammersmith
|
Internet | 18 days ago |
|
Kingston upon Thames
|
Internet | 24 days ago |
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandSerious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Ruth Holliday (@RuthHolliday13) reported from Hammersmith, EnglandStill within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Gavin Wilson 📺🎥 ♿🏳️🌈 (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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James Vertigan (@jamesvertigan) reported from Ealing, England@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Sheena Watts (@Sheena81) reported from Kensington, England@MoneySavingExp Is this every network? @O2
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack (@JakhonToldYou) reported@arokorol @abierkhatib @O2 Holy **** these people complain about anything.
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Carwyn (@CarwynElisD) reported@O2 how do I complain about the bad service on X from @O2
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Nathan Harrison (@nathan1harrison) reported@O2 been with for years and this past few weeks your single has been awful, can’t access apps that I need to park, charge the car, really isn’t great service, you say you have teamed up with starlink, honestly you whole system is terrible, think I might be moving providers
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Daniel Brady (@danielbrady82) reportedReally need to commit to leaving @O2 when my contract expires. Those Artemis astronauts had better signal than what I seem to get. 4 bars, 5G and **** all. We pay more and more, but get less and less.
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lild3mon666 (@lild3mon1332) reported@arokorol @O2 Typically ****** network @O2
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♡ (@baeIuxe) reported@O2 i messaged you about my problems with my esim
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Andrew Hilton (@AndrewHiltonMD) reported@NathanJarvisMD @O2 You’re so right. Truly awful whether in big cities or more remote. Doesn’t seem to be good anywhere
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Viridis (@Lord_Viridis) reported@Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are
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judith (@judith95656634) reported@arokorol @O2 Force your device onto an Israeli network. “Palestine” does not have agreements with most networks, and the cost per minute/byte is higher than on a cruise ship!!!!
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💕 🧁𝓒𝓱𝓮𝓻𝓻𝔂_𝓞𝓱_𝓑𝓪𝓫𝔂 🇬🇩+🇦🇬 (@Ms_Cherry_B) reported@O2 It’s not a matter of deleting and redownloading.The whole app itself is an issue. You have trashed it since merging and incorporating those clowns you joined with. Barely works, unnecessary extra steps, repeated need for login which has turned into a tedious exercise. It’s TRASH