O2 outages and service status in Richmond, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 28, 5:22 PM GMT+1.
- Internet (67%)
- Total Blackout (11%)
- Wi-fi (11%)
- Phone (11%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Hammersmith, Kingston upon Thames, Wembley, Wandsworth, Greenford, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 15 hours ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Hammersmith
|
Phone | 10 days ago |
|
Hammersmith
|
Internet | 10 days ago |
|
Kingston upon Thames
|
Internet | 16 days ago |
|
Kingston upon Thames
|
Wi-fi | 24 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Caz Young (@The_Caz) reported from Wandsworth, England@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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James Elston (@JamesElston3) reported from Hammersmith, England@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Saul Corrigan (@SaulCorrigan) reported@O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.
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MarQus Romelle (@MarQusRomelle) reportedGood morning @O2. I’ve been trying to pay my bill through the app but in its current state, it’s an abysmal broken mess; the payment portal doesn’t load properly, Apple Pay is broken make it impossible to do anything in its current state. Has something happened?
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Squall Loire (@squall_loire) reportedHey @O2 - If I send you a written complaint, the correct thing to do is to reply in writing. You should not be trying to call me about it.
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Viridis (@Lord_Viridis) reported@TezzaBelle88 @O2 Oh look @O2 it's like the myo2 payment integration is not working.... You know, that thing I told you about 4 months ago...
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Limey (@Limey31649474) reported@andrejpwalker @O2 Me too, it’s total garbage. Literally didn’t work, how TF can they not know. Once they pull their finger out and sort it I’ll be going elsewhere.
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christopher (@sheeper88) reported@o2 @TicketmasterUK priority tickets for shed seven is not working at Glasgow Academy, any ideas?
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Viridis (@Lord_Viridis) reported@O2 @silly_balls Linked to the same issue I've been telling you about for months. TOO MANY REDIRECTS IN MYO2 AUTHENTICATION.
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Martin Allen (@martinallen78) reported@mhewson_MCH @O2 I genuinely don't know how their staff aren't on strike because I bet they aren't getting a 13.5% pay rise..... well, someone might be but not the poor people having to deal with the fallout.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 @Ofcom can you send me the link to make a complaint? @O2 refusing me the 14 day change your mind
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StevieDee (@StevieDee710) reported@paulineb1956 @O2 I’ve been with O2 for ages too. I’m quite loyal to most service providers but when they mess me about….