O2 Outage Report in Richmond, Greater London, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Hackney, Kensington, Muswell Hill, and Leatherhead.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	1 day ago
City of London	Internet	2 days ago
London	Wi-fi	3 days ago
London	Phone	3 days ago
Hammersmith	Internet	3 days ago
London	Phone	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Robert Balaam (@RobertBalaam) reported 8 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  marc foley ⚒ (@marcwhufc) reported 11 minutes ago from Mill Hill East, England

  @O2 you doing any work around N11 London as my signal has just vanished 😩

• 
  Joseph Sweeney (@JosephS65112253) reported 12 minutes ago from Wandsworth, England

  @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

• 
  Robert Balaam (@RobertBalaam) reported 17 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Robert Balaam (@RobertBalaam) reported 19 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Sean Flatley (@Seanielondon) reported 20 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Federica Parise (@cityposer) reported 22 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  ⚡️Emma⚡️ (@electriccandles) reported 26 minutes ago from London, England

  @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

• 
  Neil Higley (@NeilHigley) reported 26 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Federica Parise (@cityposer) reported 28 minutes ago from Kensington, England

  @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

• 
  Juliet MacKenzie Gough (@juliet_gough) reported 29 minutes ago from London, England

  @O2 can I use my phone in Israel? I’m pay monthly customer.

• 
  Lou93x⚒️ (@louwhu16) reported 35 minutes ago from Worcester Park, England

  @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

• 
  B o b M a s s i e (@bobmassie01) reported 36 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  Federica Parise (@cityposer) reported 41 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Shane (@Shaneyfirkins96) reported 49 minutes ago from London, England

  Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

• 
  david (@david52987296) reported 52 minutes ago from Victoria, England

  @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

• 
  Federica Parise (@cityposer) reported 53 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported 53 minutes ago from London, England

  @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

• 
  Robert Balaam (@RobertBalaam) reported 54 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Azhaar Ashraf (@azhaarashraf) reported 56 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adele (@itsmeadele_) reported 3 minutes ago

  @O2 how can I contact someone to speak to regarding an issue with fraud?

• 
  IG@Stockpickersacademy #LearnToInvest 🇬🇧🇳🇬🇬🇬 (@ManLikeDebs) reported 5 minutes ago

  Who even uses O2 as a phone network It's dead. I own shares on Telephonica who own O2 where is my O2 prority AS A SHAREHOLDER @O2

• 
  tor del ray (@SmallFry_xox) reported 8 minutes ago

  @O2 hi I need help with my phone it seems to be blocking things

• 
  DOWEY (@doweyd) reported 9 minutes ago

  @O2 Anywhere in the CV6 area of Coventry, Belfast city airport Newcastle Borthern ireland Coventry city centre. All 1 bar of service. Literally whole areas of major cities that have zero coverage. Can’t watch a video on any app without freezing and the whirling wheel

• 
  Tyler Chapman (@TheTyChapman) reported 11 minutes ago

  Why is @O2 signal so bad in my area constantly!! So close to changing providers, please improve in YO12! #rubbish

• 
  Nathan Strong (@tweetstrong91) reported 16 minutes ago

  @madcow42 @ShitChester @O2 Exactly. My phone shows 4G everywhere I go but it never loads anything. Makes my phone redundant in the city centre.

• 
  Chris (@Christhefish86) reported 16 minutes ago

  @O2 If it was a few weeks I wouldn't mind but its rapidly closing in on 3 months without a signal at home, I have missed so many important calls because people can't get in touch with me, it's a joke. I've been an O2 customer for nearly 20 years but once I can afford to I'm out.

• 
  H (@ppnd84) reported 16 minutes ago

  @O2 Am trying to ring 202 and every time I nearly get through to a human, the automated voice just says "Bye" and hangs up on me. Need an urgent issue resolved today before I leave the country.

• 
  Tom Grant (@tomwgrant) reported 18 minutes ago

  @O2 can’t write this. Just hang up again!!!!! For xxxx sake!!!! X

• 
  Rebecca Twigg (@RebeccaTwigg) reported 19 minutes ago

  @O2 Please can someone contact me regarding my complaint. Trying to cancel within the 14 days and getting nowhere