O2

O2 Outage Report in Richmond, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Richmond, Greater London, England 03/26/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Richmond, Greater London, England

The most recent O2 outage reports came from the following cities: Wealdstone, City of London, London, Hammersmith, Croydon, Hackney, Kensington, Muswell Hill, Leatherhead, Southwark, Woking, Paddington, Thornton Heath, Hounslow and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • nettiewettie Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • YasmeenLillahh ياسمين🌹 (@YasmeenLillahh) reported from Paddington, England

    @_MParisss @O2 Trust me 3 is poor

  • johnsw John Williams (@johnsw) reported from Hackney, England

    @O2 The problem is your site

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 signal is so poor these days

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @Armaanilyas2 @O2 It’s so crap!

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • unknown_babez 🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @KateAlexa_ @O2 IT IS AWFUL

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @thebrownvixen @O2 It’s the worst

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SofieSokolowski Sofie (@SofieSokolowski) reported

    @O2 customer service is so so poor! Can’t get through on chat, phone number is impossible to find online and they don’t respond to complaints. Very upset new customer!

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    @O2 There has been no response - yesterday is not "earlier". WHY IS MY SERVICE DISCONNECTED WHEN O2 OWE ME MONEY? And please review the appalling call to O2 "customer services" - people like this agent should not be employed. RESTORE MY SERVICE!

  • Mikeharris0903 Mike harris (@Mikeharris0903) reported

    @O2 Surprised they had a signal to text I can’t get one wherever I am!!!!

  • AverellKaren Karen.Averell (@AverellKaren) reported

    @O2 I have been trying to contact o2 sales since boxing day keep getting cut of after 3min is there any other way to contact them worst service ever

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    @O2 Yes - and you have done NOTHING. I have issued Country Court proceedings against O2 to recoup the money your deliberate negligence has cost me, have made a formal complaint to the CEO of O2 UK and will make formal complaint to The Ombudsman in due course.

  • Jodie43514729 Jodie (@Jodie43514729) reported

    @O2 hang up on me when I've got a problem?? What kids of customer service is that? 🤔

  • lizzieofizzie Seeking good service (@lizzieofizzie) reported

    @O2 how do I find out how many free minutes I have per month? I've been on hold to @askesure now for over 2 hours and need to make sure that @askesure meet the cost of my call as part of the compensation for the utter disaster they are making of my Home Emergency claim

  • JenniferDeery Jennifer Deery (@JenniferDeery) reported

    @O2 the service in the County Down area BT33 has been shocking for the last number of weeks. Calls are being cut off, intermittent noise over calls etc. is this likely to be fixed any time soon?

  • DebateMate1 DebateMate (@DebateMate1) reported

    @O2 Can someone please contact me ASAP regarding an international bolt on not working. Thanks

  • DayLafai DayLafai (@DayLafai) reported

    @O2 @Apple Id rather have signal but apperently your mast is down and no idea when its going to be fixed. Maybe time to cancel my contract since you are breaching your own ToS