O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Hammersmith, Kingston upon Thames, Wembley, Wandsworth, Greenford, Kensington, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Phone	9 hours ago
Hammersmith	Internet	20 hours ago
Kingston upon Thames	Internet	6 days ago
Kingston upon Thames	Wi-fi	14 days ago
Hammersmith	Internet	16 days ago
Hammersmith	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Stephanie Bennett (@StephsBubble) reported 40 seconds ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Chris sweet (@poundland_thor) reported 1 minute ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Robert Balaam (@RobertBalaam) reported 5 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Tommy Pickles (@DJTommyPickles) reported 14 minutes ago from Wandsworth, England

  @O2 truly the worst customer service I’ve experienced in a long while

• 
  Robert Balaam (@RobertBalaam) reported 20 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Pasha (@Mr_ISC) reported 21 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  David (@daveya90) reported 23 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 24 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 28 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Federica Parise (@cityposer) reported 32 minutes ago from Kensington, England

  @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

• 
  Steve Hodgson (@SteveHodgson1) reported 35 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  dr nabila 🌹 (@nmunawar) reported 38 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Caz Young (@The_Caz) reported 38 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 38 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Chris sweet (@poundland_thor) reported 45 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Lyndall (@LyndallAnn) reported 47 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Joseph Sweeney (@JosephS65112253) reported 48 minutes ago from Wandsworth, England

  @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 57 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Alison Cameron🐟 (@allyc375) reported 59 minutes ago from Kensington, England

  @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

• 
  Robert Balaam (@RobertBalaam) reported 60 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Noble (@RichardNoble) reported 8 minutes ago

  @O2 Hey O2 - can’t login to your app or on web from Morocco! Help!

• 
  alaw mot (@SimonTa44447286) reported 13 minutes ago

  @O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again

• 
  Liz Stacey (@LIZSTACEY15) reported 15 minutes ago

  @MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x

• 
  Chris (@Chris_L95) reported 16 minutes ago

  Shite you men @o2 , no signal despite me being in the middle of a town. Shite

• 
  Laura (@FairyCake1983) reported 17 minutes ago

  @O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?

• 
  Melissa (@MelJade2005) reported 21 minutes ago

  @O2 absolutely fuming with the service received trying to O2 switch on day of telling me then been told no incorrect date I have proof it’s today and told no it’s a different date

• 
  Matt F (@mbaron71) reported 22 minutes ago

  @O2 Logging into your app is a truly horrific experience, god knows the last tiem i was able to lgon. You send me test about competition cant login, want to access my account cant login.

• 
  ✨Hey_Jude ⫩✨ (@Hey_Judexx) reported 23 minutes ago

  @nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more

• 
  Gerbil (@f4ckiam) reported 26 minutes ago

  I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

• 
  Abi (@overlyannoyingx) reported 27 minutes ago

  @O2 might actually have the worst customer service ever ffs. 10+ years of being a customer and they’re making me wanna smack my head off the floor 😭