O2 outages and service status in Richmond, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- The most recent signal from this area was received Jun 20, 10:23 AM GMT+1.
- Phone (40%)
- E-mail (20%)
- Internet (20%)
- Wi-fi (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Hammersmith, Brentford, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 1 day ago |
|
Brentford
|
Phone | 9 days ago |
|
Hammersmith
|
Phone | 18 days ago |
|
Hammersmith
|
22 days ago | |
|
Hammersmith
|
Internet | 22 days ago |
|
Wandsworth
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, EnglandDear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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MSYENHA (@MSYENHA) reported from Wandsworth, England@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandSerious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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dr nabila 🌹 (@nmunawar) reported from Wandsworth, EnglandTopped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Will Goodhand (@GoodhandWill) reported@TomTugendhat @O2 It also seems to be getting worse - v poor on 5G often
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John Kirby (@csljohnkirby) reported@Alicetweets @O2 credits of £165 and £54.42 missing been on hold, cut off through security 5 times since 16.17 today, and it is now 18.14 and told that the credits have been moved, but they can not tell me where, and there is no senior person than the rude and obstructive individual I am talking to, and he has lied to me three times during this call, which is mean to be recorded.
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Chris (@Chris94501165) reported@TomTugendhat @O2 Tom, cell masts use this thing called electricity. Essentially O2 are underpowering them due to the cost of energy. The bad news for you is that the cost of Net Zero is increasing those energy costs. Who enshrined it in to law? Secondary order consequences are a thing...
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ᗪᗩᐯE (@Jaxstad) reported@HopefulWorrier @O2 They have really gone down hill! I can't get a decent conversation with anyone in customer service!
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BAMMBAMM57 (@Bamm_Bamm57) reported@O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone
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Mike Gardner (@mikegardner_wb) reported@TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.
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👨🏻💻 ⚡️ (@EadrictheWild) reported@TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus
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The Costermonger (@sx200ii) reported@RobertClark87 @TomTugendhat @O2 Service!
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Felix Lowe (@saddleblaze) reported@TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.
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Dr Hanko Honkasson (@drhanko2) reported@TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.