O2 outages and service status in Richmond, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 19, 11:34 AM GMT+1.
- Internet (70%)
- Phone (20%)
- Wi-fi (10%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent O2 outage reports came from the following cities: Hammersmith, Kingston upon Thames, Wembley, Wandsworth, Greenford, Kensington, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Phone | 4 days ago |
|
Hammersmith
|
Internet | 4 days ago |
|
Kingston upon Thames
|
Internet | 10 days ago |
|
Kingston upon Thames
|
Wi-fi | 17 days ago |
|
Hammersmith
|
Internet | 19 days ago |
|
Hammersmith
|
Internet | 21 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Mark Harris (@markh4780) reported from Kensington, England@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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James Vertigan (@jamesvertigan) reported from Ealing, England@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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Lucia (@LadyLucia05) reported@O2 You was not interested in my complaint, I sent it twice, now I want to leave your interested sounds about right.
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AndrewLi2000 (@AndrewLi2000) reported@O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.
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Drew Grant (@drewsy92) reportedEvery single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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The Exiled Scouser (@P4ULAWILLIAMS) reported@O2 Perhaps you can explain to me why I've been charged this month for an iphone fraudulently ordered in my name. A case you said had been resolved a month ago yet despite a one hour phone call to your team this issue is still ongoing - Appalling service - not impressed 🙁
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IndifferentMonKeY- (@IndifferentM) reported@ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!
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Akin Mizrak (@aknmzrk) reported@O2 Then could you please help me with requesting a back‑end change to re‑associate the My O2 profile with my number instead please? Best regards,Akin.
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PB1982 (@pb1982) reported@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.
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Lilith Tuylor (@lilith15016) reported@O2 You have succeeded in making a customer finally give up thinking that O2 actually cares about customers.