O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Hammersmith, Hounslow, Richmond, Teddington, and Brentford.

City	Problem Type	Report Time
Hammersmith	Internet	17 hours ago
Hammersmith	Total Blackout	7 days ago
Hounslow	Internet	9 days ago
Hammersmith	Internet	21 days ago
Richmond	Total Blackout	28 days ago
Hounslow	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  david bryant (@ladidalimey) reported 1 minute ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Charlene (@Peachey_79) reported 2 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Katy Hall (@katyhall26) reported 2 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  James Elston (@JamesElston3) reported 3 minutes ago from Hammersmith, England

  @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

• 
  Rose Hinds (@RoseHinds) reported 4 minutes ago from Kensington, England

  @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

• 
  Azhaar Ashraf (@azhaarashraf) reported 7 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 8 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Ben Marshall (@marshallb60) reported 9 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Robert Valentine (@NeedMoreTea) reported 18 minutes ago from Kensington, England

  @O2 I get masts break down etc, but two weeks is quite a long time.

• 
  Tony Crean (@tony1945) reported 20 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 21 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Federica Parise (@cityposer) reported 27 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  James Vertigan (@jamesvertigan) reported 28 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 31 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 32 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Ruth Maurice (@ruthie82) reported 34 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  Martin Kay (@martinkay11) reported 36 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  Liz Rose 😍 (@esrose2003) reported 39 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 44 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Liz Rose 😍 (@esrose2003) reported 53 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan... J (@phaid3000) reported 9 minutes ago

  @kokeshimum @O2 London 📞 : I piggyback off Vodafone with @lebara & I get a better signal that my next door(s) whos with VODA for £4.95 for 20Gig and its the same signal 😤

• 
  Pauline Wardle (@pmw_77) reported 12 minutes ago

  @kokeshimum @scampaboy @O2 Event venues often have signal jammers to prevent live streaming. Supermarkets are just as bad, use our app to get discounts etc then can’t use it due to metal building and no working WiFi

• 
  nigel fairman (@nigelfairman) reported 13 minutes ago

  @kokeshimum @O2 Shes right 5g and i mean proper should by now be everywhere in this backward piss taking poor value for money expensive COUNTRY WE CALL GREAT

• 
  Grendel (@wakeyrule) reported 13 minutes ago

  @kokeshimum @O2 Because big companies care more about servicing their manager bonuses and shareholders dividends than providing a reasonable service.

• 
  PUNK SQUAD (@PUNKSQUADcom) reported 14 minutes ago

  @kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.

• 
  James (@jameshullfc) reported 14 minutes ago

  @O2 @iamryanodonnell Can’t even provide any signal in parts of Hull for 20 years

• 
  Robbie T (@RobbieMT8) reported 16 minutes ago

  @O2 No outage the network is just awful and had been for years tbh.

• 
  Brent Lamb (@LambBrent63216) reported 17 minutes ago

  @kokeshimum @O2 Agreed, garbage!

• 
  Martin 🇪🇺🇬🇧🇫🇷🤿🐝🔶 a true European (@mls4711) reported 19 minutes ago

  @kokeshimum @O2 I was in Thailand last year. Even at sea, and away from the coast, I was so surprised to notice that I had a strong signal!

• 
  Pauline Wardle (@pmw_77) reported 21 minutes ago

  @kokeshimum @O2 I ended up leaving o2 after years as service so bad.