O2 outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent O2 outage reports came from the following cities: Richmond, Hounslow, Teddington, Hammersmith, and Brentford.

City	Problem Type	Report Time
Richmond	Total Blackout	1 day ago
Hounslow	Internet	3 days ago
Teddington	Phone	9 days ago
Hammersmith	Wi-fi	15 days ago
Brentford	Phone	23 days ago
Hammersmith	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Craig Freeman (@craigdfreeman) reported 1 minute ago from Worcester Park, England

  The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 8 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  mary spillane (@spillanemary) reported 9 minutes ago from Wandsworth, England

  @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

• 
  Lord Bartlett-Davis (@BartlettDavisUK) reported 10 minutes ago from Kensington, England

  Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

• 
  Tom Mytton (@TMytton90) reported 11 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Matthew Blair (@mblair35) reported 16 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Conleth Kane (@ConlethKane) reported 26 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Federica Parise (@cityposer) reported 27 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  dr nabila 🌹 (@nmunawar) reported 28 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Robert Balaam (@RobertBalaam) reported 28 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported 29 minutes ago from Kensington, England

  @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

• 
  Pasha (@Mr_ISC) reported 35 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  Ruth Maurice (@ruthie82) reported 36 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  Tommy Pickles (@DJTommyPickles) reported 41 minutes ago from Wandsworth, England

  @O2 truly the worst customer service I’ve experienced in a long while

• 
  James Vertigan (@jamesvertigan) reported 43 minutes ago from Ealing, England

  @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

• 
  Samantha Blandy (@26samb) reported 44 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 47 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 48 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Jade Sharp (@jadesharp1992) reported 51 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 57 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Walsh (@Walsh44Ryan) reported 6 minutes ago

  @O2 Ive been a victim of fraud that taken you 8 months to fix. Ive tried to cancel my contract multiple times to which im told im atill in a contract (this was signed by fraudster!). You have blocked my account. Ive tried to ring multiple times to no avail as I am abroad

• 
  John Ford (@john_ford77) reported 10 minutes ago

  @TomTugendhat @O2 I get a signal for about half of my train journey into Cannon Street, which is really very poor. They must know where people lose signal but for some reason seem fine with the current service.

• 
  Mark Steele (@ManovSteele) reported 10 minutes ago

  @O2 @dutsonsj Hi I have the same issue - what is the solution?

• 
  R B (@RLBD1920) reported 12 minutes ago

  @O2 I did and it said there were no issues but now that I’m outside of my office I seem to have access to data now

• 
  Gerry D (@gdennigan) reported 14 minutes ago

  @TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?

• 
  Marne Blair (@MarneBlair) reported 17 minutes ago

  @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

• 
  G 🇨🇾💙 💜 (@Georgieporgy69) reported 18 minutes ago

  @O2 hi I want to make a complaint for my daughter which has not been dealt with for over 4 months and I am still waiting for a call back . Appalling

• 
  John Kirby (@csljohnkirby) reported 20 minutes ago

  @O2 is the UK's worst communications company

• 
  p@olo™ (@chopmunky) reported 20 minutes ago

  @dbootsy @O2 My guess: **** all

• 
  ᗪᗩᐯE (@Jaxstad) reported 22 minutes ago

  @O2 has the worse customer service…. Ever! Automated service is toilet.