O2 Outage Report in Richmond, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: London, Harringay, Hackney, City of London, Ealing, Tower Hamlets, City of Westminster, Waltham Forest, Thornton Heath, Esher, Kensington, Worcester Park, Southwark, Wandsworth and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Harringay |
Phone | |
| London |
Internet | |
| Hackney |
Phone | |
| City of London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
-
Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
-
Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
-
Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
-
James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
-
Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Hounslow, England
@O2 Phone masts are down at my work and home so not good.
-
Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
-
Keith - newacc.
(@whiterosetyke) reported
from
Islington, England
@O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom
-
Keith - newacc.
(@whiterosetyke) reported
from
Islington, England
@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
-
Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
-
Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
-
Marcus
(@Marcus_dd1) reported
from
Southall, England
@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
-
Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
-
geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
-
Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Dom Morton
(@Domski992) reported
@O2 Hi, I'm in a loop between o2 and VM trying to activate my Volt benefits. Please can someone help me setup ASAP. Both services have same name and address
-
jo whitehouse
(@j0wh1te) reported
@O2 How much longer to fix mast problem M24 Calls drop out phone line terrible people hang up because they cannot hear you can't mive around with your phone as line goes on going since Nov latest update 14 Jan on 5g its awful shocking service
-
Paris Preeeerb
(@ValentineMick) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Richard Beasley #FBPE #RejoinEU
(@richbsys) reported
@NadineDorries @virginmedia @O2 A serious question: Do you know this is an out and out lie, or do you stupid enough to believe what you’ve been told to say?
-
Forty-Nine Sea Horses
(@GiveUpTheJosh) reported
@O2 Just called it... its asking me ehat the answer is to my security question. Only problem is, its not telling me what the question is.
-
Anthony McGlynn
(@arm431888) reported
@O2 So finally got a response from @O2 complaint team after reviewing my issue & the solution offered isn't a solution as there isn't one Missed out on the deal I was offered as the outbound team couldn't be bothered calling back & nobody else could match their offer #byeO2hello???
-
Rich
(@RichMBuckland) reported
@O2 can I cancel my monthly contract online? Thanks
-
PeterCostello
(@CostelloDentist) reported
@wetherbyortho @thestrayferret @O2 It’s poor at my work in Hull (HU6) as well tbh. Might have to look at another network.
-
tim
(@Bigtoe196) reported
@BorisJohnson @virginmedia @O2 That's if we can afford the mobile phone bill, what with rising costs of everything in this country, and you and your mps decide not to help on energy bills, think your time is up as pm, do the right thing and step down, you have lied to us all📴
-
Jonathan brown
(@BrowniejBrown) reported
@EE @o2 look how fast a rival company has got back to me and I’m not even their customer, as I said, worst customer service in the uk.