O2 Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (25%)
-
Total Blackout (16%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Richmond, Greater London, England
The most recent O2 outage reports came from the following cities: Woking, Hammersmith, Hackney, London, Uxbridge, Croydon, Mitcham, Tower Hamlets, Hendon, Harringay, Ealing, Streatham, Bermondsey, Hampton and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| Hackney |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
-
Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
-
John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
-
James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
-
Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
-
afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
-
Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
-
Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
-
London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
-
Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
-
keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
-
Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
-
Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
-
Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
-
juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Maza
(@mazamazY) reported
@O2 what a shambles of a company. I was a brand new customer, lasted 8 days. Your service is shocking in branch and over the phone. Please teach your staff how to speak professionally and in a normal manner. I ain’t talking to a friend i’m linking on road. #fixup #poorservice 😳
-
Madelyn Everitt
(@EverittMadelyn) reported
@O2 Would you know if I Am I able to get out of my contract if it lasts much longer? I really need working internet throughout the day so will have to move to another network soon
-
Sean R. Jordan
(@SeanRJordan) reported
Don’t think I can recommend @O2 to anybody. Customer service has been shocking. I’m currently waiting on them calling me back with an update but haven’t got much hope.
-
Stuart Barnes
(@suttieb) reported
@O2 That’s the problem. We don’t get the opportunity to try to get them as the app logs us out.
-
James Cassidy
(@jcassidy2) reported
@O2 the priority app was working fine all week after last Wednesdays incident…until today when just before the odeon tickets are “released” on hen it wouldn’t log me in, then once I got logged in at 14:01…it said out of stock…how many tickets were available? Fake offer! Lies
-
Erin🦋
(@erinsb_) reported
@O2 hi I’m trying to redeem my odeon code and it’s not working? I’m writing it in correctly and it is saying it’s wrong. I’ve used it before and worked just fine
-
Ruling Monarch
(@RulingMonarch) reported
@O2 Roaming abroad but sh1t signal in the UK... Seems legit.
-
Scouser Abroad
(@scouser_abroad) reported
@O2 I've tried to get O2 priority cinema tickets 4 weeks in a row now, literally seconds after they are released at 2pm. Instantly says 'sold out' every week. How is this even possible? Please help.
-
Laura Dietz
(@LauraMDietz) reported
@O2 what on earth is going on with your Priority App and ‘free’ cinema tickets? Every week it’s a cluster and I never get any 😡
-
James Cassidy
(@jcassidy2) reported
@O2 the priority app was working fine all week after last Wednesdays incident…until today when just before the odeon tickets are “released” on hen it wouldn’t log me in, then once I got logged in at 14:01…it said out of stock…how many tickets were available? Fake offer! Lies