O2 Outage Report in Gerrards Cross, Buckinghamshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Uxbridge, London, Bushey, Bracknell, Ealing, Slough, Hampton, St Albans, Teddington, High Wycombe, Radlett, Hounslow, Chesham, Feltham and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge |
Wi-fi | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Bushey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Nasira
(@NasiraKasmani) reported
from
Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Tanya Fisher
(@tanfish38) reported
from
Chesham Bois, England
3rd day with no signal @O2 🤬
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Tim Cawte
(@timlimbim) reported
from
Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Jay Blake
(@jayblake_) reported
from
Marlow Bottom, England
Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Musgrave
(@craig_musg86) reported
@RossUKRFC @O2 Lucky guy, been with o2 about 15 years, got nothing, poor signal coverage n now my contract is up its looking like i can get a better new deal away from o2 too
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Peter Spencer Cowan
(@pscowan) reported
Anyone else's Giffgaff signal just completely die? Sutton area? My other sim (EE) seems fine though. Tried reboots etc but no luck @giffgaff @O2
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Iᗩᑎ ᑕᕼᖇIᔕTOᑭᕼᗴᖇ
(@IanCH7) reported
@RossUKRFC @O2 Been with @O2 since the beginning.. never had anything off them! I want something in return for being loyal..
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Carl jordan
(@Carljordan5) reported
@O2 @kellyhawkins01 I wouldn't believe what it says. The area that I can get pretty much no signal ever says that the coverage is strong indoors and outdoors
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Si A
(@badgersvspeng) reported
@O2 @l3479s I've had the same problem @O2 why won't you extend this to all of your customers? All that will happen is I will cancel this extra and buy direct from Disney at £79.90 for 12 months
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Charlotte Marshall
(@Charlie_Bed) reported
@O2 I have sent you a DM..... Fingers crossed that you action it and sort the problem!!
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kev
(@splootman) reported
@_AngelLady_ @O2 It's not just O2, it's all networks and they were trying this earlier in the year. They have an almost never ending list of numbers to call you from as well.
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kelly hawkins
(@kellyhawkins01) reported
@Carljordan5 @O2 It says there are no problems with signal in my area. But still on one bar.
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Lord Chard
(@crazychris1982) reported
@RossUKRFC @O2 Amazing. Wonder if I will ever get anything for being a 21 year loyal customer????
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emily chambers
(@emilych15036393) reported
@O2 my services don’t seem to be working, I’m unable to make outbound or receive inbound calls, unable to use my date or anything, normally if my services are disconnected it shows up no service but it’s currently showing 3 bars of signal but nothing else, can I find out why?????