O2

O2 Outage Report in Gerrards Cross, Buckinghamshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gerrards Cross, Buckinghamshire, England 11/13/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent O2 outage reports came from the following cities: London, Ealing, Hayes, Hemel Hempstead, Uxbridge, Feltham and Chesham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomHayes Internet
United KingdomLondon Phone
United KingdomHemel Hempstead Phone
United KingdomLondon Wi-fi

Community Discussion

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O2 Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • ChatanG001 C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • MaryFaulkner68 Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • Cupcakejaney1 Cupcakejaney (@Cupcakejaney1) reported from High Wycombe, England

    .@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • PieFaceMark mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • savio_metal17 Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BerryandEmmett Berry (@BerryandEmmett) reported

    @O2 I ordered a phone through you this morning and the upfront cost has been taken twice. Can you help?

  • ammaskuldeep Kuldeep Wadhwa (@ammaskuldeep) reported

    @O2 I did on both and now waiting for someone to respond. Quite disappointed with your service tbh. You promised something and didn’t deliver.

  • marcobon13 the Stroller (@marcobon13) reported

    @O2 customer service reached new lows! After their “enhancements” I can no longer access my 02 app and customer service cannot reset the password. You can’t make up this terrible service #O2 #badservice #unhelpful

  • Kirkham81 Robbie Kirkham (@Kirkham81) reported

    Mad now as well you go into the @O2 shop for help & they only help the poor staff can now give is ring up the number you could ring from home

  • Kirkham81 Robbie Kirkham (@Kirkham81) reported

    @O2 can anybody help nee to cancel an account & conveniently you have cut me off

  • stavrosRN Lex (@stavrosRN) reported

    Hi @O2 I'd like to use my credit card for an online purchase to treat my kids to a day out this weekend. I'm using the internet at home, obs cos I never have a phone signal.Any chance of getting any signal in the Wrexham area any time soon so I receive the text to verify my card?

  • eamonn61 Eamonn🇯🇵 (@eamonn61) reported

    @O2 unbelievable customer service can’t believe one department can’t communicate with another department and arrange a outbound call back it’s not like your a communications company

  • Kimreid16714570 Kim reid (@Kimreid16714570) reported

    @O2 £5 voucher link won’t work,can u help please?

  • ___g_a_g_a cantstopthehigh (@___g_a_g_a) reported

    I have never understood why influencers with 600k followers are getting free Gaga tickets by @O2 yet there's me sat here with 30p in my account and actually deserves it:((((

  • ammaskuldeep Kuldeep Wadhwa (@ammaskuldeep) reported

    @O2 Yes messaged to O2, Have you read my tweet? I still have no esim and access to your app to download anything. Plus your customer service isn’t very helpful either.