O2 Outage Report in Twickenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: Balham, London, Croydon, Harrow, Tottenham, Slough, Fulham, Camden Town, Ealing, Wandsworth, Paddington, Islington, Tower Hamlets, Harringay and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Balham |
||
| London |
Phone | |
| London |
Phone | |
| Croydon |
TV | |
| London |
Phone | |
| Harrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Tom Davies
(@TomDavies_89) reported
from
City of London, England
I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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InboardCallum8
(@ICallum8) reported
@O2 in france and I cannot use calling or texts but I can use my data, help?
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Born n Bred !!! 🖤🤍
(@ToonNeil) reported
@O2 @02 simply not good enough! Your signal coverage is shocking. I'll be leaving to @EE as soon as I can. So dissatisfied with your service.
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Alex T
(@alextanaser) reported
@O2 You guys know this is a lie right? @virginmedia has free EU roaming with no data cap at all. Isn't this false advertising when you state "only major network"? Especially considering that you have a cap as well and they don't?
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ELGYY🤞🏾
(@DreamChaserKiye) reported
@O2 is the worst network going 3 weeks my phone has had no connection , I been calling & asking for a manager & they lock off the phone
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Jamie Reynolds
(@JamieReynolds92) reported
@O2 someone needs to help i cant just have no phone till this sim turns up
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Rebecca Wilcox
(@RebeccaWilcoxxx) reported
@O2 Moved into a new development and signal shocking. Your website says the area should have 4G. I get zero signal and the neighbours are the same. What can be done? Considering moving to another network 🤔
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Jan T.
(@demented_tj) reported
@O2 can someone help me please, I was supposed to get a refund for lack of service, instead the amount was ADDED to my bill ... online chat not connecting
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Queen of Pink
(@HMQueenPink) reported
@rhianna_joseph @O2 Began when my Dad was dying in hospital with only days left & a problem came up with his phone taking/making calls which my mum was using for relatives/friends overseas to reach them-O2 insisted he come to the store to resolve it! After he died, they still were unhelpful.
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Daryl
(@DarylAntwi) reported
@O2 My phone was stolen on Friday. I’ve since called multiple times to get proof of barring emailed to my new email address. I've been promised this within 24 hours on 3 occasions now; still haven't received it.... Please Help
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Alex T
(@alextanaser) reported
@O2 Isn't this a lie? @virginmedia has free EU roaming with no data cap at all. Isn't this false advertising when you state "only major network"? Especially considering that you have a cap as well and they don't?