O2 outages and service status in Twickenham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Twickenham, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 22, 11:57 AM GMT+1.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Twickenham, England
The most recent O2 outage reports came from the following cities: Hounslow, Hammersmith, Richmond, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Internet | 10 minutes ago |
|
Hammersmith
|
Internet | 12 days ago |
|
Richmond
|
Total Blackout | 19 days ago |
|
Hounslow
|
Internet | 20 days ago |
|
Teddington
|
Phone | 27 days ago |
|
Hammersmith
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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MSYENHA (@MSYENHA) reported from Wandsworth, England@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sussex Hammer (@ItsMartinBrown) reported@O2 Any chance someone from this county can get in contact to sort out a problem going back to May? Call centre is rubbish and never call back when promised, can’t waste an hour on the phone every time I call!
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DavidDunninguk (@daviddunninguk) reported@O2 So there is a nationwide problem of poor signal strength then? It’s literally everywhere I’ve been this week from Hastings to London to Edinburgh. It can’t go on. I will be looking at other options this weekend after 35 years with you.
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Oliver Black (@OJBlack) reported@O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?
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erin p (@erin_pain666) reported@O2 I’m trying to make a formal complaint but your complaints process appears to be failing. Your online complaint form gives me an error and the complaints email address directed me to is not monitored. I need someone to help me register this complaint through another route.
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Red_Army (@MUFC_Red_Army_) reported. @O2 What's the bloody point of having your satellite connection option when it never works.
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Chris (@redmeister81) reported@altrinchamhq @O2 Get a second sim with talkmobile (Vodafone and 3 mobile) I'm on that and BT (EE). Still have the odd issue but gives you more chance of coverage.
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Lonita (@lonitaDelCrocs) reported@JohnnyFocal @O2 I was in Covent Garden on a Saturday morning. Zero signal, I am with EE which claims to have “England’s best mobile network” - my @ss
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John Rambo (@Grahamw60578779) reported@O2 what happened to your o2 priority sale on @lonelythebrave What a **** up !
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.
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ZxZ (@CooperHaans) reported@O2 Does anyone find O2’s Data absolutely atrocious these days? I’ve been with them 15 years. Just got a new phone and plan and it’s as bad as I’ve ever known it. Might as well not have data half the time when I’m out. Really bad