O2 outages and service status in Twickenham, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Twickenham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (67%)
- Total Blackout (17%)
- Phone (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Twickenham, England
The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Greenford, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 11 days ago |
|
Hammersmith
|
Total Blackout | 12 days ago |
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Hammersmith
|
Internet | 16 days ago |
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Hammersmith
|
Phone | 21 days ago |
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Hammersmith
|
Internet | 21 days ago |
|
Kingston upon Thames
|
Internet | 27 days ago |
Community Discussion
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O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandSerious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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Katy Hall (@katyhall26) reported from Hammersmith, EnglandVery unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Germander Speedwell (@selfheal) reported@Chuffin_ell @O2 ...to afford the combined cost of the handset and the line rental for a large download limit, but with their help I could and amazingly they as a branch have repeated this same discount every time I have returned to upgrade my phone since. A small act of charity on their part...
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Matthew Bell (@matthew_a_bell) reported@Jael7102 @arokorol @O2 In a sense I guess it doesn’t matter because it’s more about how O2 (the cellphone network) misrepresented his location once he had arrived in Israel.
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Ted Splitter 🇵🇸 (@ted_splitter) reported@MANUELA12614661 @arokorol @O2 You'd make someone pay money because your phone picked up the signal from the wrong tower? Lol ******* hell
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Sean W (@Sean_Bahamut) reported@O2 You've clarified, but not helped. This reply is not helpful at all. Your support staff also had no idea about this situation, or how to handle it. All they could do as a solution was terminate game pass subscription before my minimum 6 month period had finished. Not good enough
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HustlingWalrus (@HustlingWalrus) reported@O2 you gonna fix the visual voicemail text bug or just let it sit there. You charge enough money and don't spend it on better signal surely you can put a bit towards fixing bugs.
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Phil (@Lodovicho) reported@O2 your website doesn't work, I can't sign in, I can't make payments on it, your ap is terrible, and now you e disconnected my phone without the courtesy of a response from your executive team. I JUST WANT MY ONLINE ACCOUNT TO WORK, YOU'LL THEN GET YOUR DOSH!
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Debbie Woodburn (@debbiegaunt) reported@dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.
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Nathan Jarvis (@NathanJarvisMD) reported@o2 why is your phone coverage so awful? Been like this for over a year. Hardly any internet or phone connectivity. In central Manchester now - can’t connect onto the internet with 4G or 5G. Simply not good enough. Had to find WiFi to post this
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Emily (@ylimeneerg) reported@O2 what is going on with the O2 app. Everytime I try to sign in it wants to send me an email to read verify my account, I then get an error message and now its blocking me as I've tried to get in a few to many time. IDF-12B reference given...
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Ben Aukland (@AuklandBen) reported@SteveFurni7742 @O2 @ryjeasterbrook 2 hours and they out the phone down in me