O2 Outage Report in Twickenham, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Merton, Hammersmith, Ealing, Hayes, Epsom, Caterham, Oxshott, Croydon, Uxbridge, City of Westminster, Feltham, Southwark, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Garry
(@Binarymap) reported
@CromwellStuff @RishiSunak I'm seriously considering cancelling my phone contract. This level of state interference is too much. I pay for the phone service for my benefit not for anyone or any organisations benefit. IMHO, it represents a breach of contract. @O2
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Bailoooooooo
(@_Bailo_) reported
@O2 I’ve tried every available in Orlando, all 5 options. I’ve never had a push to update carrier settings, and can’t force one. Also tried hard reset of iPhone and resetting mobile data settings
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Glenn Macgregor
(@Macgregor11) reported
Have to say the mobile signal for @O2 is trash in Weymouth Dorset Shows 4G and 5G on the phone But no internet connectivity Luckily I have a @ThreeUK I can connect via Wi-Fi hotspot from my other phone @ThreeUKSupport
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Blake
(@BlakeyB) reported
@O2 you may be the worst company I’ve ever had to deal with, all I want to do is make a payment, is it so hard to speak to someone without getting cut off?
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Rana Lee
(@RanaLee777) reported
@YourGirlAmyLou @O2 They did the same to my aunty who didn't understand she was getting a SIM until she did. We couldn't bother and kept it, now after a month of terrible broadband nationwide, we've cancelled virgin and O2 needs to be cancelled separately apparently, noone had ever mentioned! @ofcom
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Chick Smithe
(@ChickSmithe) reported
Hey @O2 what's going on in #Maidenhead? The network coverage is awful. I'm paying for a service that isn't there!!
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Louise
(@bond_louise) reported
@O2 (1) Yes but I used to connect to virgin media WiFi on the underground, not WiFi Extra. Now that the virgin media network doesn't exist any more, I need to get on WiFi Extra and it isn't connecting. (2) yes I can connect to o2 hotspots above ground. Plz advise.
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Jo Cook
(@TouchwoodJo) reported
@O2 I can’t log in to my o2 account even if I say forgotten details. Also my phone won’t connect to 4g, please could you help? Thanks
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Gracie xo
(@gracielou_xx) reported
from
Swindon, England
I also had the young lad on the call say “if I cancel any of your charges today I was told my job would be effected” disgusting @O2 - instead of gas lighting your clients and threatening your staff, perhaps get a member of management to actually do their job and HELP!?