O2 outages and service status in Twickenham, England

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Greenford, and Kensington.

City	Problem Type	Report Time
Wandsworth	Internet	5 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	10 days ago
Hammersmith	Phone	15 days ago
Hammersmith	Internet	15 days ago
Kingston upon Thames	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

• 
  Jason MacKenzie (@jasonmackenzie) reported 3 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Pasha (@Mr_ISC) reported 4 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  Lord Bartlett-Davis (@BartlettDavisUK) reported 10 minutes ago from Kensington, England

  Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

• 
  Stephanie Bennett (@StephsBubble) reported 14 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 15 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 17 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Neil Higley (@NeilHigley) reported 17 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Federica Parise (@cityposer) reported 30 minutes ago from Kensington, England

  @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

• 
  Steve Depeare (@depeare) reported 34 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Verity Powell (@PowellVerity) reported 38 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  Marcus (@Marcus_dd1) reported 39 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Nick Shuttleworth (@nickshuttle) reported 41 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Pawlie (@Si11y3gg) reported 44 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Samantha Blandy (@26samb) reported 48 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Jose Suarez (@SuarezFusters) reported 48 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 50 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Charlene (@Peachey_79) reported 52 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  B o b M a s s i e (@bobmassie01) reported 53 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  Caz Young (@The_Caz) reported 57 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  Richard Morris (@richardmorrisuk) reported 58 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob McLobb (@BMclobb) reported 9 minutes ago

  @andrejpwalker @O2 go giff gaff, same network, less fuckery

• 
  . (@NickOresme) reported 10 minutes ago

  @mhewson_MCH @O2 I’ve always had data when I’m out and about as well, then connect to office or home when I’m there. Never had a bill other than a tenner a month.

• 
  susan suarez (@susansu58235239) reported 13 minutes ago

  @O2 please help me with a problem regarding a mobile that I don't have and know nothing about that you have been charging me for. I've phoned numerous times and no help as can't verify my security. I'm pulling my hair out. Help!

• 
  liam de-maine (@leedee2588) reported 16 minutes ago

  @andrejpwalker @O2 Honestly andre the merge with virgin was the downfall of O2 I have had so many bloody problems with them

• 
  Carwyn (@CarwynElisD) reported 17 minutes ago

  @O2 Hi how do I log a complaint about being ignored here by @O2 when you asked me to DM you, then you dont reply - @financialombuds

• 
  Matt (@Matt14862528) reported 17 minutes ago

  @Wadey9971 @O2 @TezzaBelle88 Why does the corporate world to implement this rubbish on us and then think this is acceptable. Pay more for less service!

• 
  KevyD (@askthedood) reported 22 minutes ago

  Seems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.

• 
  MarQus Romelle (@MarQusRomelle) reported 22 minutes ago

  @O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.

• 
  Bob McLobb (@BMclobb) reported 23 minutes ago

  @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

• 
  Wendy (@WestmorlandLady) reported 25 minutes ago

  @dermothill11 @O2 Yes! My signal is dire now!