O2 Outage Report in Twickenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: City of Westminster, London, Thornton Heath, Harringay, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
||
| London |
Total Blackout | |
| Thornton Heath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
-
John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
-
Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
-
steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
-
Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
-
Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
-
Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
-
Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
-
Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
-
2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
-
Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
-
Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
-
Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
-
Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
-
Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
-
Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
-
Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
-
Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
-
Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
-
steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
london
(@londondines) reported
@Gogger16 @O2 Yeah I’m having similar issue but worse as I’m stuck. They can’t transfer my old esim to my new phone and they can’t activate my physical sim. 2 weeks I’ve been without a sim but paying for their diabolical customer service. I one @O2 cares about helping. Change network.
-
darren
(@thedogger31) reported
@O2 Problem is all the tips in the world won’t help if the signal is poor or non existent
-
Matt West
(@Matt_West85) reported
@O2 shocking service. Anyone would think you would want customers to upgrade.
-
Ricardo
(@RichieLionel81) reported
@O2 I have received a letter from you about a new phone I have not setup. You seemingly don’t have a phone number and your online chat help is painful. Please give me a customer services number to ring asap
-
Juan Mas Cerveza
(@the53rdState) reported
@adamvoge @Faaabianskiii You say that! You just wait until they try and cancel @O2 phone contract.. they will pay for 8 months and still not get cancelled after 30 phone calls #irony
-
Rach 🐀
(@RockLobster6) reported
Hey @O2 why do you hate the county of Greater Manchester so much?? Why are we not allowed reliable signal even when you charge ridiculous prices???
-
Mark Davis
(@mgtd76) reported
@virginmedia @TheBHF @O2 My WiFi needs a defib. Been down all week (with the occasional false hope). SM1. Any ideas?
-
london
(@londondines) reported
@sphesx @O2 It’s unnacceptable that @O2 reply instantly publicly to make it look like they care but then they don’t reply to the DM so yet again we wait for help that won’t come. Customer service here has gone down hill so much. I am totally shocked and appalled
-
Shukran Ali
(@ShukranAli16) reported
@O2 @TheO2 Your customer service team is such liars, you have bee taking extra money out of my account and also I have no service now, liars and messed up my whole network!
-
Big Mo🍊
(@BigMoLoyal1872) reported
@O2 claim to have the best signal coverage, 4 times in the last 2 weeks, I've lost full signal. Absolute **** of a company