1. Home
  2. Companies
  3. O2
  4. Twickenham, England
O2

O2 Outage Report in Twickenham, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Kensington, Muswell Hill, Leatherhead, Southwark, and Woking.

CityProblem TypeReport Time
London Phone 25 minutes ago
Hammersmith Internet 2 hours ago
London Phone 1 day ago
Hammersmith Internet 1 day ago
London Wi-fi 2 days ago
London Total Blackout 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • Cla_Cottingham
    Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • jonesy040669
    steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • KtHob
    Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • MedinaMadam
    Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • LynseyWhite2
    Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • AikSaath
    Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • hannahmjoness
    Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • LeeButterley
    utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • 24_7_Raver
    Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • MissPaulaGreen
    Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • jackaarondavies
    Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • Macgregor11
    Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • 2_4_Flinching
    2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • LydiaElenaxo
    Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • HopeVonJoel
    Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • johnsheppard71
    John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • Primrose_Hikwax
    Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • jonesy040669
    steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jonofine
    Mr Fine (@jonofine) reported

    The @O2 priority app not working when you want peter kay tickets aint the one😩

  • coz_pr
    COZ PR (@coz_pr) reported

    @O2 @peterkay_co_uk How can we get them when the app and site is down?

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @O2 #O2Priority this is awful being down when tickets for Peter Kay return tour due today and you can’t handle it. Quick to take our money but don’t supply service to go with it

  • JoJo_P_87
    ˜”*°•.˜”*°• JoJo •°*”˜.•°*”˜ (@JoJo_P_87) reported

    @o2 can't even give signal never mind sort it's self out so people can access an app. They a joke #o2 #peterkay #O2Priority

  • RABAMBER
    R Bamber (@RABAMBER) reported

    @O2 Why would your app be logged in last night and now, all of a sudden for Peter Kay, you have to log in…. Which you can’t as the whole system is down. Thought you would have managed to deal with volume by now

  • smeese1983
    Stuart Meese (@smeese1983) reported

    @O2 App and website down. Guessing it can’t handle the traffic waiting for Peter Kay tickets. Shocking.

  • JackScreeton
    Jack (@JackScreeton) reported

    @O2 and @ThreeUKSupport apps are down for priority tickets! What an absolute shambles!!! #PeterKay

  • Dominiho7
    Dominic Hanley (@Dominiho7) reported

    @O2 they gon messed it up today! Priority not working. You'd think they have the capacity to support people logging on.

  • Amy_Kennedy1x
    Amy Graham (@Amy_Kennedy1x) reported

    @O2 @TheO2 @peterkay_co_uk Trying to use the app to get tickets and it’s not working! Never been so frustrated. 25 minutes to go and looks like I won’t be getting any for the Glasgow shows 😬🥺

  • xxnicola09xx
    nicola (@xxnicola09xx) reported

    Poor customer service from @O2. Priority app down and still no word from the company 30 mins before presale goes live #O2Priority #peterkay