O2 Outage Report in Twickenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Twickenham, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Kensington, Muswell Hill, Leatherhead, Southwark, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 20 hours ago |
|
London
|
Phone | 22 hours ago |
|
Hammersmith
|
Internet | 24 hours ago |
|
London
|
Phone | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
London
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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David T Kinnear (@dkinnear) reported from Camberwell, England@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Shane (@Shaneyfirkins96) reported from London, EnglandIs anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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NAIJA BOI (@MANLIKENAIJA) reported from Islington, England@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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⚡️Emma⚡️ (@electriccandles) reported from London, England@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England@O2 you doing any work around N11 London as my signal has just vanished 😩
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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david (@david52987296) reported from Victoria, England@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MrMcDonald (@MrMcDonald5) reported@O2 are you having signal problems in my area again???
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Rupi (@rupimatharu) reported@O2 I accept O2’s T&Cs that you’re unable to guarantee a fault free service, however doesn’t change that I’m paying for a service which isn’t working. surely that’s unfair? DM’d you the full postcode as requested.
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Charli (@charli_bigspuds) reported@O2 2729 number i cant connect to just says it will transfer me then curs me off... same as the other one, tried everything it's just getting a bit ridiculous now never had this much trouble with a network before
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Davinia Partridge (@DaviniaPartrid1) reported@O2 local phone mast down since 6pm Wednesday! Isolating people who are already struggling. When will it be fixed!
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Leggo (@LeggoRapss) reported@O2 your 4G is down in my area.... !
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Lou🦤 (@louroll89ffs) reported@O2 my signal been cutting out for so long but the tech guys telling me it’s a 5 star area? What’s the coo?
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Dave Snelson (@sned13) reported@O2 Help please. I’ve ran out of Data and can’t add a ‘Bolt on’ , is that because I am changing my package?
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Kimberley (@Kimberleysn94) reported@O2 hello! Our phone calls keep dropping out and cutting off. We’ve switched phones and had a new sim in one phone, but all of ours are effected. You keep claiming there’s not an issue in our area but there clearly is?
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Jamie Logie (@Ronnie_woodnt) reportedLet's make it interesting for VM since my 15 years as a customer is not much at least.. what do you think @EE @O2 @ThreeUK
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Lind (@ZeldalinkKing) reported@O2 am trying to reinstate data sharing after upgrade... Whatsapp chat/online chat all say I need to call.... after hours trying to get through on the phone I finally beat the algorithm - and was in a que to speak to a real person - and 10 mins later the line was cut.. help!