O2 outages and service status in Twickenham, England

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Kensington, Muswell Hill, Leatherhead, and Southwark.

City	Problem Type	Report Time
City of London	Phone	1 day ago
Kingston upon Thames	Wi-fi	3 days ago
City of London	Internet	4 days ago
London	Wi-fi	5 days ago
London	Phone	5 days ago
Hammersmith	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

• 
  afia. (@julsbvby) reported 50 seconds ago from Paddington, England

  It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

• 
  Timothy Murphy (@tjwmurphy) reported 11 minutes ago from Paddington, England

  @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

• 
  Jade Sharp (@jadesharp1992) reported 12 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  keith watson ⚫️ (@kw1330) reported 13 minutes ago from Camberwell, England

  @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

• 
  Tom Samuel (@Tjsam1000) reported 18 minutes ago from Whyteleafe, England

  @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

• 
  Alex Hale (@HaleAlexander) reported 18 minutes ago from London, England

  @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

• 
  Sam D (@s11kda) reported 21 minutes ago from City of London, England

  @O2 what a shambles of a customer service

• 
  London Lofty (@lofty_london) reported 24 minutes ago from Camberwell, England

  @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

• 
  Thomas-Lee (@TRFC_Tom) reported 25 minutes ago from London, England

  Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

• 
  Kineta Kelsall (@Kineets) reported 26 minutes ago from Camberwell, England

  @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

• 
  Tony McDonald (@Mcdoto_tony) reported 30 minutes ago from Camberwell, England

  @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

• 
  Kineta Kelsall (@Kineets) reported 30 minutes ago from Tottenham, England

  @KateAlexa_ @O2 IT IS AWFUL

• 
  🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported 35 minutes ago from Paddington, England

  @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

• 
  Joe Bignell (@joe_bignell) reported 43 minutes ago from London, England

  @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

• 
  Annette 💜🏳️‍🌈 (@nettiewettie) reported 49 minutes ago from City of London, England

  @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

• 
  Thomas-Lee (@TRFC_Tom) reported 55 minutes ago from London, England

  @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

• 
  Thomas-Lee (@TRFC_Tom) reported 56 minutes ago from London, England

  @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

• 
  Maria Pia Tissot (@MariaPiaTissot) reported 57 minutes ago from Camberwell, England

  @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

• 
  Dré (@daktadre) reported 58 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 58 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  london (@londondines) reported 4 minutes ago

  @elise_john85 @O2 I’ve had this problem for 2 weeks. They simply do not care #badcustomerservice

• 
  𝐑𝐈𝐀𝐍𝐍𝐀 ✨ (@RiannaNaomi) reported 5 minutes ago

  @O2 @Neens233 You didn’t answer the question. I’m experiencing the same issues with your app and I’m unable to pay my phone bill.

• 
  Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported 7 minutes ago

  Do @O2 5G Home Broadband devices have 4G/3G backup? Similarly, do your 4G devices have 3G backup? My home has always had variable coverage despite the surrounding area having a strong indoor and outdoor mobile signal. #5G

• 
  Matt West (@Matt_West85) reported 12 minutes ago

  @O2 shocking service. Anyone would think you would want customers to upgrade.

• 
  london (@londondines) reported 15 minutes ago

  @O2 I am busy too and need to use my phone - which I can’t, despite paying you every month, because no one wants to help me, and this has been on going for 2 weeks. How is this acceptable?

• 
  Elise (@elise_john85) reported 17 minutes ago

  So @O2 you have somehow left me with no phone signal despite saying there was an issue with my sim swap yesterday and it didn’t go through. I now have 2 phones, both with no signal for over 12 hours 😠😠

• 
  Danielle McNerney (@dmcnerney123) reported 21 minutes ago

  @O2 New phone and SIM arrived today (wanted a new number) and the SIM isn’t working. Do I need to do something to activate it? If i do a SIM Swap, will that keep my previous number (which isn’t what I want?) #o2 #help

• 
  Angela Atkinson (@Anjelica1956) reported 24 minutes ago

  @MarkKeenan5 @O2 I'm going to jump from O2 soon as I get round to it because their network has, in recent weeks, turned to crap. They tell me it's resolved but it's not. I too have been with since forever.

• 
  Dave Payn (@payn_dave) reported 24 minutes ago

  Thank you @EE for responding. @O2 and @Three - improve your customer service.

• 
  M for Marek (@VicDaBMX) reported 27 minutes ago

  @O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia