O2 Outage Report in Twickenham, Greater London, England

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Kensington, Muswell Hill, Leatherhead, and Southwark.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
City of London	Internet	3 days ago
London	Wi-fi	4 days ago
London	Phone	4 days ago
Hammersmith	Internet	4 days ago
London	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

• 
  Tom Mytton (@TMytton90) reported 3 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Nicky Sinclair PGA (@nickysinclair) reported 4 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 4 minutes ago from London, England

  @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

• 
  Patrick Keyte (@PatrickKeyte) reported 7 minutes ago from London, England

  @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

• 
  Stephanie Bennett (@StephsBubble) reported 10 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 21 minutes ago from Tottenham, England

  @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

• 
  Jay S. (@J5752x) reported 21 minutes ago from Paddington, England

  Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

• 
  Stephanie Bennett (@StephsBubble) reported 22 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  des (@des700) reported 22 minutes ago from Camberwell, England

  @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 23 minutes ago from Camberwell, England

  @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

• 
  Sachin Kumar (@sachink0201) reported 28 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  hedara (@hedaramusic) reported 29 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Steve Depeare (@depeare) reported 32 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Aled Smith (@AledSmith) reported 37 minutes ago from Camden Town, England

  @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

• 
  David (@daveya90) reported 44 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  des (@des700) reported 45 minutes ago from Camberwell, England

  Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

• 
  daisy (@daishughes) reported 46 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  siege (@siegeism) reported 50 minutes ago from London, England

  @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

• 
  Nick Shuttleworth (@nickshuttle) reported 59 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Nina Van Driel (@ninavdbennett) reported 60 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤔 (@WhyNotts_) reported 5 minutes ago

  Just wanted to thank the staff member at @o2 #victoriacentre for their help this morning 👍 He was friendly & patient, got my problems solved & reassured me that I can return if necessary. Excellent work 👍

• 
  Simon 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SimonTheDude21) reported 6 minutes ago

  @O2 I would if I was a customer, however the company I am with do run of the o2 line if that makes any differance?

• 
  Ashley Ives (@AshleyIves6) reported 6 minutes ago

  @O2 hellooo worst network never

• 
  Erika Sage (@SageErika) reported 9 minutes ago

  @O2 O2 you have made massive errors on my account (not applying o2 travel correctly) and are planning on charging over £300 + VAT - I have made numerous phone calls and your staff admit the error and say they will resolve it but don’t - I am very very concerned.

• 
  Not Leonie Hollings (@altimepanicpark) reported 10 minutes ago

  @O2 These all say that they are temporary issues but it’s been like this since atleast when I moved in September I get better signal at my uni which is in the middle of nowhere

• 
  dan matthews (@danmatt99457110) reported 13 minutes ago

  @RutlandRex @EnglandRugby @O2 Malins has been awful for England, struggles in defence and australia have some huge ball carries no surprise with him im afraid

• 
  Liam Pearson (@powpowpeo) reported 14 minutes ago

  @O2 @o2businessuk Absolutely appalling customer service from your business team! In your York store with my mother to upgrade to a business account, after being on hold to your referrals team for over 30 minutes, they just hung up the phone. Nearly 2 hours there and no phone!

• 
  OJ (@Olliejames90) reported 19 minutes ago

  Anyone had it where your phone loses signal and 4G and it never comes back? Had no 4G for a few days and now the network has gone entirely. Reset it, took the sim out, did all the different settings. No cigar. Any ideas? @O2

• 
  Ashley Ives (@AshleyIves6) reported 23 minutes ago

  @o2 Hi I’m so pissed of 1st you cut my phone off completely after I called about makeinh the payment today 2nd I have payed my bill and still not working it’s a joke really !! I can’t call o2 because you have cut of my phone it’s a absolute joke

• 
  Chris nugent (@Cnugent84) reported 28 minutes ago

  @O2 so I tried to give you my new card details because my old one is about to expire on my auto top-up. No option to do it anywhere on myo2 and your customer care team said they can't do it. Do you not accept payment for your services anymore?