O2 Outage Report in Twickenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Slough, Hammersmith, Southwark, City of London, Croydon, Ealing, City of Westminster, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Slough |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Constance H.
(@Constouche) reported
Experiencing just another day of the worst sh*tty internet connection ever with @virginmedia 🤬 Thanks @O2 for having correct 4G cover and saving my day of work…
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sm4rterguy
(@sm4rterguy) reported
@O2 waited on hold for over an hour tonight, disgusting service towards your customers, you need to fix this o2.
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#freefortnite
(@Mark88933736) reported
@O2 why I have no service for 5 hours already? in London. what is going on? I just paid my bill today 😑
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Quintin Balsdon 💙
(@qbalsdon) reported
Anyone else experiencing data issues? @O2 got any ideas?
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Mark
(@_MarkJames) reported
@O2 your customer service is absolutely appalling, no interest in their job, hung up on me when on hold and no call back? Absolute disgrace of an employee and a serious lack of customer service. Sort it or I’ll contact Mark Evans.
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Pete Puggsley
(@PPeckersniff) reported
@O2 ordered new phone with misspelt email address. Can’t get through on lines (!) Need to change address but account not yet setup. Worried will not any info re order. Could do with some help O2 please. #customerexperience
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lucy cathcart frödén
(@raukarna) reported
@O2 I'm currently on an online chat that's lasted over an hour to do a simple thing. Prior to that I waited ages in a call centre queue, only to be hung up on when I finally got through to the person who might have been able to help. I didn't want to spend half my day on this.
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VictoriiaEmilyy 🦋
(@Victoriiaem1ly) reported
For over a week now I've had H signal and no 3/4/5G. What is this all about?!?! @O2 your network instructions do nothing and there has been an issue with the mast??!
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peter
(@GreenfordPeter) reported
@O2 I’ve Been pointing out the 5G compatibility,I am a broadband engineer so you would think I would know how tec works? But the problem is your tec people are not very technical in their abilities,response was turn off 5G and your problems are solved? I joined for the 5G,
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Norma (Stuckasaurus) Roberts
(@westerby1) reported
@O2 Hi I am new to your network and wanted to keep my old number. I have signed up with yourselves on a sim only deal, but I am having difficulty activating the sim. I've texted swap to 20220 3/4 times, but just keep getting message not sent?