O2 outages and service status in Twickenham, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Twickenham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (67%)
- Total Blackout (17%)
- Phone (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Twickenham, England
The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Greenford, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 9 days ago |
|
Hammersmith
|
Total Blackout | 10 days ago |
|
Hammersmith
|
Internet | 15 days ago |
|
Hammersmith
|
Phone | 19 days ago |
|
Hammersmith
|
Internet | 19 days ago |
|
Kingston upon Thames
|
Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
-
Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
-
-
Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
-
m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
-
Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
-
Caz Young (@The_Caz) reported from Wandsworth, England@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
-
B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
-
James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
-
Robert Balaam (@RobertBalaam) reported from Wandsworth, England@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
-
Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
-
𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
-
Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
-
Sean Parry (@SeanEdwardParry) reported from Wandsworth, England@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
-
Rose Hinds (@RoseHinds) reported from Kensington, England@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
-
Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
-
Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
-
Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
-
Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
-
Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Waterson (@waterson_mike) reported@dermothill11 @O2 They are absolutely terrible I've moved and taken ny wife and mam away from @o2 as well
-
elle ౨ৎ 🪿🐈⬛ barb azure’s ceo (@tayciebaird) reported@AXS_UK @o2 please help i cant buy accessible tickets whatsoever
-
dermot hill (@dermothill11) reportedI can't believe just how bad @O2 mobile are, sooner I pay this phone off the better, they are dross.
-
Ian Lewis (@IanLewis299) reported@O2 please check DMs as I have sent a new message. Despite assuring me my billing issue was sorted I've now had a message threatening my service including my travel bolt on that I am using while on holiday. This needs sorting asap.
-
George Howie (@thegrumpyjock) reported from Pontefract, England@O2 You have already told me you can't help as you can't trace a payment via chat so then I yet again needed to deal with your shocking customer service team on phone wasting my own time yet again this is all despite my account being settled because I paid the bill
-
elMo (@indeppshit) reported@arokorol @O2 **** you, eat ****.
-
gracie🌻 (@ntltcgracie) reported@KeiraBird8 @O2 no! still not in, i had a few problems with ariana and having to queue to get onto the app but not whilst the waiting room was open!!
-
Martin Renel (@RogerR4BBIT) reported@O2 have a multi SIM contract & it is impossible to get a PAC code for one of them despite you being legally required to do so. Text doesn't work for multi SIM and website gets stuck in a loop back to main account page every time. No one has picked up the phone in 3 lengthy calls
-
Jor Eh (@JorEh1061107) reported@arokorol @O2 When you were landing at Ben Gurion, your plane probably began its descent over the West Bank into Tel Aviv, so the first signal it picked up was the Palestinian Authority one.
-
Stephen (@Stephen1494712) reportedImagine having a broken payment system that doesn’t allow people to pay bills (send login email, then it loops, that really really ******* annoys me!), and then having an automated payment line that closes at night! @O2 is a ******* joke! An hour of this bullshit!!!