O2

O2 Outage Report in Twickenham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Twickenham, Greater London, England 12/03/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Twickenham, Greater London, England

The most recent O2 outage reports came from the following cities: London, Croydon, Hammersmith, Wembley, City of London, Richmond, Hounslow, City of Westminster, Southall, Merton, Ealing, Hayes, Epsom, Caterham and Oxshott.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • katyhall26 Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • Marcus_dd1 Marcus (@Marcus_dd1) reported from Southall, England

    @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • fbateallthepies Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • Amalik7991 Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RedPixie61 Red Pixie 💙 (@RedPixie61) reported

    @O2 No service for 12 hours and you’re not replying to messages?

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @O2 Yeah....to say the chat team will reply as soon as they can. I GAVE UP......THIS WAS HOURS AGO.....I AM NOT GOING TO KEEP THE APP OPEN ALL DAY JUST TO WAIT FOR YOU. PLEASE SORT YOUR CUSTOMER SERVICE SYSTEM!!!!!

  • foxylemon86 Alisha Faye Parry (@foxylemon86) reported

    @O2 I have never had such poor service. My phone has been cut off for now reason. Bills up to date and paid! Contacted O2 yesterday and I’m still not connected! Bank holiday weekend and I can’t use my phone to contact my family! #poorcustomerservice #poorservice

  • BeckyForrestLD Becky Forrest 🔶 (she/her) (@BeckyForrestLD) reported

    @O2 It’s ok, after a voice recog that didn’t recognise “yes” and random divert to sales who cut me off trying to transfer me to customer service I eventually got through and eventually got sorted 🤞. Would have been easier via a chat though 🙃 - thanks for getting back to me

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 hi keep getting calls from your tech people about signal issues but they hang up after 2 rings then leave passive-aggressive voicemails. One just called when I was in the undertakers. Can you please ask them to stop

  • Davewink David Winkley (@Davewink) reported

    @O2.co.uk/O2CTW Can someone help, I've just recieved my 25GB O2 SIM thro a deal with Virgin Media. The Sim has been sent with my surname spelt incorrectly. If I insert the SIM in my phone, will O2 recognise my surname spelt correctly ?? Getting fed up now. can someone help ?

  • dickfleur1 richard (@dickfleur1) reported

    @o2 I have worked out the problem, even though the network map says you give excellent coverage and it shows 4G with full bars. What you actually wait what's actually happening to me is you @o2 has dead spots where it shows excellent signal but the signal just drops off!

  • wtsang_ Wing Tsang 🎈ACIM, A IDM (@wtsang_) reported

    Hi @O2 - is there any network issues in Milton Keynes? I have no data access using 4G on my phone. #help #network #o2down

  • Outdoorsy_Chris Chris (@Outdoorsy_Chris) reported

    @O2 Hi, you are not reading through the trail or I assume it’s different people responding. This happens to both myself and wife. We are both on O2. Though the last 36 hours or so it’s been better. Coincidence that I raised a fault via the network app?

  • 91_beckss Becky (@91_beckss) reported

    @O2 i changed both my phones to sim only around 2 weeks ago, the lady said no payments would come out in june as we paid off both our contracts. Can you please help/explain to me why my bill is now saying 50 odd ££?!