O2

O2 Outage Report in Twickenham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Twickenham, Greater London, England 02/02/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Twickenham, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, Wandsworth, London, Southwark, Harringay, Slough, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Paddington, Fulham, Hayes and Islington.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • TweetMRS MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • phillipsc Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • JoeAchilles Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ha97157054 Ha (@Ha97157054) reported

    @O2 hi why is my odeon voucher not working ???

  • Eleanor1510 Ellie Sharpe (@Eleanor1510) reported

    Trying to do my assignment at home with intermittent @virginmedia WiFi and no or little service till potentially 16/03 on @O2. Can’t wait for the responses. *turn router off then back on again*. Haven’t got hours upon hours to be stressing about this 😞

  • CodeAmidCoffee 𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛 (@CodeAmidCoffee) reported

    @Ginger_Tucci @O2 @ee want 14.4%. Robbing bastards!! The staff won't get that it pay rises. Apparently I'm essentially paying for infrastructure as more people join the network. Not at those prices!! I'll be going SIM only when I'm out of contract to save some money!

  • CJ012126 Chris J (@CJ012126) reported

    @O2 What a joke , no internet for four weeks apparently the issue is resolved. It’s not !!! And then they put prices up massively . Why am I paying when I don’t receive what I am paying for , 12 months and counting until I can leave your company and never come back! Joke

  • ann_brookman NatalieAnnBrookman (@ann_brookman) reported

    @O2 Really disappointed with customer services yesterday.After dealing with many scam calls from ‘02’ it’s really clear there’s been a data leak at O2 as scammers know everything about my o2 account! All I got told is it’s being investigated - we should’ve been informed already!

  • Fellena5 Fellena (@Fellena5) reported

    @ft710pete @O2 Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day

  • ALegend19 Christopher Norman (@ALegend19) reported

    @Ginger_Tucci @O2 making calls locally in Swansea is terrible. can hardly hear each other

  • bethanlguy Bethan Guy (@bethanlguy) reported

    @O2 hi. Can someone help me with my account pls. Recent email re. Price changes says my current price should be £12 yet you’re taking £16.75 each month. It states new price will £14.07. Something is not right somewhere

  • Chris22Webb Chris Webb💙 (@Chris22Webb) reported

    @O2 customer service THE worst. I’ve been in a queue for 1 hour and 30 minutes.

  • MrB902010 Mr B (@MrB902010) reported

    @o2 it has been 3 weeks without being able to make calls, send texts and use data, I’ve now paid a months bill in advance. Every phone number I call for some kind of customer service, always ends up to be some automated recording. You are a shambles