O2 Outage Report in Twickenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: Harringay, London, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town, Hammersmith, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Phone | |
| London |
Internet | |
| Esher |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Kensington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Mitchell
(@bethym09) reported
Please avoid @O2. Can't manage their direct debits, blame customers for their internal errors, complaint process is non existent I'm left with a damaged credit rating and constant payment issues. They're service is abysmal. I've been hung up on, laughed at, LIED TO etc!
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SB
(@SB_londonxo) reported
@O2 hello my data was down yesterday and I’m not entirely sure why as my bill had been paid for the month. I went the whole day without internet.
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Mrs Simmo
(@vikkigregory) reported
Absolutely disgusting how my husband has been treated by @O2 he has rang everyday for 2 weeks even been in to the local store to get help with his account,no one is helping or can help or ringing back! He’s paid his bill twice over the month and been cut off #awfulcustomerservice
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chloé
(@chloeannelillia) reported
@O2 is there anyone i can contact about my bill? i paid my phone off over a year ago and the contract was supposed to come down yet i’ve noticed i’m somehow being charged more than my old contract?
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Mark Davison
(@sportymale33) reported
@O2 I’m not happy at the treatment I have had I have closed a business account the call handler told me an amount I then paid it that doesn’t mean you can then charge me a fuse then £200 on top of what I have paid 3 months down the line it’s just not acceptable
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Paul Western Esq
(@GardensByPoole) reported
@O2 I’ve deleted it, but it would help if @o2 & co. spent more time looking for a solution.
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KT
(@kaaatzx) reported
@O2 home thinking it was an area issue - no signal at all, what’s going on?
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Keely Ratcliffe
(@RatcliffeKeely) reported
@O2 called you 4 times in the last hour and everytime u have answered the phone u have put the phone down. Worst thing is I spoke to someone this morning who said they had dealt with my issue and you still haven't. Amazing how I only renewed my contract Friday.
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Mark Davison
(@sportymale33) reported
@O2 I think your call handlers absolutely suck at there jobs they simply don’t do the job properly I’m fuming at the way I have been treated and I’ve been a customer for 20 years I’m seething at the treatment if all your customers the same you will simply go out of business
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mary crook
(@marycrook1) reported
@O2 O2 customer service is terrible. Mobile contract upgrade billing issue.12 calls to 202 (205mins) and told atleast 5 times that my grievance would be escalated to senior admin. Nothing,no update,no resolution! EXCEPT Debt Collection letter!?? Come on @O2 , Sort it!!