O2 outages and service status in Twickenham, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Twickenham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Twickenham, England
The most recent O2 outage reports came from the following cities: Hammersmith, Richmond, Hounslow, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 10 days ago |
|
Richmond
|
Total Blackout | 17 days ago |
|
Hounslow
|
Internet | 18 days ago |
|
Teddington
|
Phone | 25 days ago |
|
Hammersmith
|
Wi-fi | 1 month ago |
|
Brentford
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Watson (@andrew_watson99) reported@O2 I did, but you never replied
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FINGERSJOHN✌ (@jnafr) reportedB43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.
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Jemima Jane (@Mimie_13) reported@O2 I checked the map before adding and all the areas seem to be apparently strong in connection. But I thought you’re supposed to see a satellite symbol when the signal drops but nothing appears and I get E signal or just low connection.
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KT3 (@KTics90) reported@o2 signal from wigan hospital all the way to Standish is literally non existent. Absolutely shite.
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Sade 💜💋 (@sadesekonix) reported@O2 your network connection is abysmal and your priority app is crap. FIX UP.
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Warrior (@W4rrior316) reported@O2 Hi, I am having a lot of trouble accessing the app to see my bills. Keeps asking to verify my email which I do but the app keeps asking to do everytime I try to log in! I am in a never ending loop! Spoke to someone who couldn't solve it! Help would be appreciated
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John Burrows (@John34968211) reported@O2 Phone and internet work Wats app works Text and I messages don’t Whether sending or receiving Been trying to fix for over 2 months Slowly losing my head
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MissNads22 🇱🇨💋 (@MissNads22) reportedMy coverage with @O2 is absolutely shocking and has been for weeks. Can barely connect outside of my own home. Can't even login to my O2 to complain because theres no bloody coverage
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Des Ecksmakina 🇫🇷 🇮🇪 🇪🇺 (@Broken_Politiks) reported@O2 the staff in your Blackpool store are the laziest and most unhelpful people I have ever come across. Ridiculously poor attitude
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Bloss (@llbloss) reported@O2 hi, I received a replacement SIM but all my credit has gone from my account. There was £30-40 credit on there before and it hasn't moved over and I can't see any of it on my account, only new credit that I've topped up. Please can you help. Thanks