O2 Outage Report in Twickenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Thornton Heath, Harringay, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town, Hammersmith and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Thornton Heath |
Phone | |
| London |
Internet | |
| Harringay |
Phone | |
| London |
Internet | |
| Esher |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy McKenna
(@PaddyMcKennaHi) reported
@O2 customer for 20 years. Lost my UK sim working abroad. Went to the o2 shop to get reconnected. 5 days, 2 sims & numerous calls about 360 platforms and security precautions later, I'm still not connected. So I've cancelled and switched to @EE. Well played lads, well played.
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Ryan Nixon
(@rjnixon1) reported
@O2 how you are justifying a increase in price is absolutely scandalous. You’re signal in recent months has been the worst I have ever used. Paying for 5G and get it no where. 4G system is as useful as Gary Glitter looking after 12 year olds. This needs sorting out. 13% increase!
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🇬🇧 Ad 🏴
(@kneeDown1981) reported
@O2 what is up with your customer service? Can’t deal with issues on the phone. Can’t deal with issues in store and don’t respond to emails?
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Colette Oates
(@oatesie76) reported
@O2 please can you respond ... I still have no network connection in callands / Westbrook area of Warrington 🤬
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pgtips
(@selfishgits) reported
@O2 @virginmedia ...strange things happening...both virgin and O2 are now just "dropping calls", or cutting off mid call as they can't or don't want to assist customer??? Just hang up and ignore issues seems to be the play of the day
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Simon Russell
(@Simon_at_Boing) reported
Fair Do's @O2 and @virginmedia - I couldn't find an easy way to talk about an issue, and I really do not like the way companies do everything by Chat or Twitter DMs ... BUT they listened asked and addressed my problem Good work
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Jola
(@Firebird71) reported
@O2 @TheO2 Stage times were never given and I asked for this a couple of days back! Ended up having to get buses home as due to a later than expected finish we missed our trains 🤬
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Sam Morrow
(@SamMorrow94) reported
@O2 This has been ongoing for a month now though and we haven’t had any notification of it. When you hike up prices by 10% and then get no service it’s beyond a joke
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Stay _Free
(@johnarob) reported
@O2 just wasted 53 mins with Thelma at your customer services. Probably on hold for 45 mins of that time. Unhelpful doesn't begin to describe my experience. OFCOM informed
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Alex Roden 🔰
(@alex_BRoden) reported
@O2 This issue has been ongoing for 3 days now, it is meaning that I am unable to make or receive calls related to work. So I would appreciate if this could be resolved quickly.