O2 outages and service status in Twickenham, England

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: Hammersmith, Hounslow, Richmond, Teddington, and Brentford.

City	Problem Type	Report Time
Hammersmith	Internet	5 days ago
Hammersmith	Total Blackout	11 days ago
Hounslow	Internet	14 days ago
Hammersmith	Internet	25 days ago
Richmond	Total Blackout	1 month ago
Hounslow	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

• 
  Robert Balaam (@RobertBalaam) reported 51 seconds ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 3 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 4 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Caz Young (@The_Caz) reported 10 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  Rose Hinds (@RoseHinds) reported 13 minutes ago from Kensington, England

  @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

• 
  Martin Kay (@martinkay11) reported 28 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 30 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Pasha (@Mr_ISC) reported 31 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  Darren Boyle (@misterscoop) reported 32 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Liz Rose 😍 (@esrose2003) reported 33 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Stephanie Bennett (@StephsBubble) reported 35 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Sally Gilchrist (@SallyGilchrist1) reported 40 minutes ago from Wandsworth, England

  @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 44 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Chris sweet (@poundland_thor) reported 44 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Alison Cameron🐟 (@allyc375) reported 51 minutes ago from Kensington, England

  @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

• 
  Robert Balaam (@RobertBalaam) reported 52 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  Richard Morris (@richardmorrisuk) reported 52 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Joseph Sweeney (@JosephS65112253) reported 56 minutes ago from Wandsworth, England

  @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 59 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Jason MacKenzie (@jasonmackenzie) reported 60 minutes ago from Merton, England

  @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Summers 🟥⬜️⬛️ (@martinsummers20) reported 6 minutes ago

  @jibbajabbba @kokeshimum @O2 EE sponsor or did sponsor Wembley Stadium, I’ve been with EE for years and every time I went to Wembley I could never get a signal, pretty poor showing if your name is all over the gaff

• 
  v (@matchstickstorm) reported 8 minutes ago

  @O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?

• 
  Padge (@fishboygtfc) reported 11 minutes ago

  @BennyBlanco22 @O2 @Apple It’s just o2. I left them after about 30 years and ID through the 3 network is so much better. For some reason, 18 months on I get a monthly bill from o2 for zero. More incompetence.

• 
  Grendel (@wakeyrule) reported 13 minutes ago

  @kokeshimum @O2 Because big companies care more about servicing their manager bonuses and shareholders dividends than providing a reasonable service.

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 15 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

• 
  Andrew (the *****) (@Andrewislington) reported 16 minutes ago

  @O2:Our network’s slow because the entire country won’t stop doomscrolling. Ideas? Mel B: Sorted. I’ll pre-record a load of painfully awkward messages telling people to put the phone down and touch grass… then we’ll just rebrand the lag as our brand-new “Scroll Stopper” feature

• 
  Brexit Refugee (@Brexit_Refugee) reported 21 minutes ago

  @kokeshimum @O2 One thing that bugs me in UK is the terrible signal. Next thing is if you have an “open reach” router it reserves 30% of your bandwidth for broadcasting a public 5G hotspot onto the street for Open Reach customers using the WiFi hotspot app…. Utter con.

• 
  @GwV (@GWV_69) reported 22 minutes ago

  @kokeshimum @O2 I live 15 miles directly south of London. I don't ever get signal on the train at all.

• 
  Don't shoot the messenger (@Lovethyneighb0) reported 23 minutes ago

  @kokeshimum @O2 I read the first two sentences and thought you were talking about drugs. Bed-time for me. Hope your service improves.

• 
  Kerri (@Kez_FAAFO) reported 23 minutes ago

  @O2 my phon3 has been saying emergency calls only for the last 2 days ! I've reset the handset multiple times & taken the sim card out its still not working! I put the sim in my partners phone & it said the same thing, its a pay as you go sim card it has no credit. Never had this