O2 Outage Report in Twickenham, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Wembley, Richmond, Hounslow, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hayes, Epsom, Caterham, Oxshott, Croydon and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wembley |
Total Blackout | |
| London |
Phone | |
| Richmond |
Phone | |
| London |
Internet | |
| Hounslow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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m
(@markwayt) reported
@SkyHelpTeam @erawnomiS I think the big issue is, especially in Boroughbridge, @o2 also seem to have issues with the 4G service as it’s extremely flakey, so lots of sky mobile, O2 and Tesco customers can’t fall back to cellular service either. Mine fades in and out. Long periods of no data.
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Mohammed Faisal
(@MF41SAL) reported
@O2 Cancelled contract within 14 days cooling off period still got £104 bill. O2 said ignore it so i did. now i have miss payment on my credit file dropped 58 pts the O2 account is still active! O2 said they'll fix credit file error close account within 60 days I'm still waiting
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Angela Aikman
(@AngelaAikman) reported
@O2 trying to speak to someone to cancel a phone contract, can’t get through on phone and no luck on the chat thing, please can someone contact me via here please
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Fiͥzzͣyͫ
(@FIZZY_LP) reported
@O2 my voicemails are broken when I call they seem to be on, but no one can leave me a voicemail, you able to assist?
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P Rudz
(@paulrud1) reported
@O2 why do my kids phones not work in Lanzarote? They've had the welcome to Spain texts but they cannot use them, it says COULD NOT ACTIVATE MOBILE DATA NETWORK, YOU ARW NOT SUBSCRIBED TO A MOBILE DATA SERVICE. Cheers
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MK Dons Fan⚪️⚫️🔴
(@pdmkd) reported
Switched to @O2 from Vodafone. Live chat seems to default to saying everyone busy and calling customer services I just got randomly disconnected 🙄
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Hazel McGibbon
(@HMcgibbon) reported
from
Inverness, Scotland
Anyone else having trouble signing into their @O2 account? Been trying to organise a new phone for ages but everytime I try and log on it never does. OH is the same. Just keeps saying site cant be reached.
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Josh Harris
(@JoshHarris91) reported
@LeytherMatt @WhiteArmy90 Everytime I go anywhere near the Reebok even just to Middlebrook or to the DW stadium I have no phone signal on @O2 they have said it’s due to signal congestion but that is just a crap excuse.
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Andy Jackson
(@jackjoleocal) reported
@O2 really started to notice very poor signal pretty much everywhere we go now. No signal in Wales, now no signal in Newquay. Signal round our work is poor and our home. I have a 5g phone that barely gets 4g and even when it does its rubbish.
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Stuart Kerr
(@stupot74) reported
@O2 Finally got hold of someone after disconnected 5-6 times, needed to change address as not on any drop down list so can't do it myself....low and behold the person I spoke to has inputted it wrong after correcting her twice..you DM me. in next hour or I'm cancelling all accounts