O2 Outage Report in Twickenham, Greater London, England

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Kensington, Muswell Hill, Leatherhead, Southwark, and Woking.

City	Problem Type	Report Time
City of London	Internet	4 hours ago
London	Wi-fi	1 day ago
London	Phone	1 day ago
Hammersmith	Internet	1 day ago
London	Phone	2 days ago
Hammersmith	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

• 
  MRS (@TweetMRS) reported 51 seconds ago from Camberwell, England

  “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

• 
  Joeachilles.com (@JoeAchilles) reported 2 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Lukas DiSparrow (@LukasDiSparrow) reported 5 minutes ago from Camberwell, England

  I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

• 
  Jade Wheatley (@JadeWheatley_) reported 8 minutes ago from Paddington, England

  Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

• 
  Lyndall (@LyndallAnn) reported 14 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Paul McCaffrey (@PaulMacca1976) reported 14 minutes ago from Islington, England

  People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

• 
  Daphne & Jake (@madamdaphne) reported 21 minutes ago from Camberwell, England

  Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

• 
  imad el maoed (@imad_el_maoed) reported 22 minutes ago from Paddington, England

  @O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  💟 (@ShahlaaTahira) reported 23 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  Colin Shaw (@ColinShaw_CX) reported 23 minutes ago from London, England

  Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

• 
  imad el maoed (@imad_el_maoed) reported 29 minutes ago from Paddington, England

  @O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!

• 
  logan (@loganwicke) reported 34 minutes ago from Lambeth, England

  @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

• 
  Tom Samuel (@Tjsam1000) reported 38 minutes ago from Whyteleafe, England

  @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

• 
  🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported 40 minutes ago from Croydon, England

  @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

• 
  🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported 41 minutes ago from Croydon, England

  @O2 please help me

• 
  Jeff Stevenson (@ukcomic) reported 42 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  imad el maoed (@imad_el_maoed) reported 43 minutes ago from Paddington, England

  @O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Dré (@daktadre) reported 51 minutes ago from Merton, England

  @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

• 
  Fr Chris Phillips (@phillipsc) reported 59 minutes ago from Camden Town, England

  @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

• 
  Tom Quinn® (@TomTheProducer1) reported 59 minutes ago from City of London, England

  @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LouLou (@LouLou31880280) reported 2 minutes ago

  DON'T BOTHER CONTACTING @O2 they wo nt help you in any way n ad do not care about any customers

• 
  Tom Maitland-Evans (@maitland8) reported 3 minutes ago

  @O2 Abysmal service trying to add 2 PAYG Sims to my main account. Call centre unable to access my account. No option on the web or app. Told to go into store which isn’t an option. It shouldn’t be this difficult!!!

• 
  Lacey Cook (@LaceyOliviaCook) reported 3 minutes ago

  @O2 It's not that 4g was weak in the area. I had strong signal. It's just very clear (to someone who's worked in tech and infra for 10+years) that it's a congested and over utilised system. What am I paying for exactly because it certainly doesn't seem like you're reinvesting? 1/2

• 
  Greg Livanos (@GregLivanos) reported 4 minutes ago

  Can anyone at @O2 assist me with this please? It's been 2 days and I'm still unable to activate my SIM card. Right now, I'm paying for a service that I'm not receiving.

• 
  mstheax (@mstheax) reported 5 minutes ago

  @O2 I was on an important call trying to resolve some issues and then the network cut completely, this is not acceptable! #O2 #O2intheUK

• 
  LouLou (@LouLou31880280) reported 7 minutes ago

  @o2 they do not care at all and just tell you irrelevant things then stress you out so much but wo nt help in any way

• 
  JG (@JGGooner4Life) reported 10 minutes ago

  @O2 Looking to buy lol! That says it all. How about manning your phones so that when your customers ring they can actually speak to someone about their existing stuff? That’s the problem. All your effort is on sales, none on existing customers.

• 
  Samantha Brierley (@SamBr91) reported 10 minutes ago

  @O2 asked me to provide you with my mobile number after 20 years of being a loyal customer you might do something for me. Well I'll go elsewhere I shouldn't have to tell you I'm a loyal customer you should have a system for that to say "we'll treat you as a respected customer".

• 
  Rachel (@Rachel44432944) reported 13 minutes ago

  @O2 I have DM you no my contract is not at the end . I will just cancel it .. as this is just not on.. after the Fiasco my mother had with you . I really thing I should take my custom somewhere else

• 
  pam (@pammy67) reported 15 minutes ago

  @O2 horrendous customer service experience today. Unwilling to help or offer resolution to my problem.