O2 Outage Report in Twickenham, Greater London, England

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Kensington, Muswell Hill, Leatherhead, and Southwark.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	18 hours ago
City of London	Internet	1 day ago
London	Wi-fi	3 days ago
London	Phone	3 days ago
Hammersmith	Internet	3 days ago
London	Phone	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

• 
  Tom Bassett (@oxymoron_tom) reported 2 minutes ago from Wandsworth, England

  Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

• 
  Katie Hobden (@KtHob) reported 3 minutes ago from City of London, England

  Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

• 
  Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported 6 minutes ago from London, England

  Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

• 
  Eva Hamilton (@MedinaMadam) reported 7 minutes ago from Camberwell, England

  Not good customer service at all! Maybe you need to join me @O2

• 
  Jack Aaron Davies (@jackaarondavies) reported 9 minutes ago from Richmond, England

  @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

• 
  Mike Brownnutt (@MikeBrownnutt) reported 9 minutes ago from Merton, England

  @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

• 
  Ralph Varcoe (@RalphVarcoe) reported 23 minutes ago from Merton, England

  @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

• 
  Steve Depeare (@depeare) reported 40 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

• 
  David Newey (@NHSNewey) reported 41 minutes ago from Croydon, England

  @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 41 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Charlene (@Peachey_79) reported 45 minutes ago from Wandsworth, England

  @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

• 
  Lee 'Budgie' Barnett (@budgie) reported 45 minutes ago from Paddington, England

  @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

• 
  Dimitris A. (@Greekphotoguy) reported 47 minutes ago from Tottenham, England

  @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

• 
  Ralph Varcoe (@RalphVarcoe) reported 47 minutes ago from Merton, England

  @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 48 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Jodie De Vere (@boogieloo) reported 51 minutes ago from Southall, England

  @O2 I love @ O2 Customer Service

• 
  Paula (@MissPaulaGreen) reported 52 minutes ago from Camden Town, England

  @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

• 
  Dimitris A. (@Greekphotoguy) reported 53 minutes ago from Tottenham, England

  Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

• 
  Charlene (@Peachey_79) reported 56 minutes ago from Wandsworth, England

  Worse customer service @o2 I give up!

• 
  David Chow 📶 (@davidchow) reported 56 minutes ago from Hammersmith, England

  @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diego Elio Pettenò (@flameeyes) reported 5 minutes ago

  And great, the website says that I need to cancel the subscription from @O2 but it doesn't seem to have an option for that on the website, so I'll have to bother tomorrow to use the chat function.

• 
  Aleksandr Lee Hort (@AlexeiH1989) reported 8 minutes ago

  @O2 still shocked you cant offer decent upgrade packages to a customer of 12 years. Not only do you have to wait 55 minutes to speak to someone; ‘We have high overhead costs’ isn’t the greatest excuse in the world to be told for that long a wait...

• 
  Nikki Howard (@reallynearly) reported 11 minutes ago

  @O2 Once again, a faulty mast has knocked the local network out. Perhaps you would like to explain to my son why I cannot speak to him on his birthday. #keepsonhappening #notfitforpurpose

• 
  Andy Johnson (@ReviveYork1) reported 12 minutes ago

  @O2 why can't I get in touch with customer services to action a pac code? No customer services=bad customer services= will go elsewhere soon.

• 
  nig (@niglowe) reported 17 minutes ago

  what ******** is that blue skating bollox supposed to be??? #O2advert @O2

• 
  leah (@proudmumof_two) reported 17 minutes ago

  @O2 the network in my area is absolutely shocking check your status and the mast is down yet again! Not hours or days this has been months now! Why am I paying full contract costs for no service?! 🤬

• 
  Chris Henny (@chrishenny16) reported 20 minutes ago

  @O2 two days of calls being hung up on by o2 when trying to get a PAC code. This is a joke! O2 customer services are appalling. DMs not getting answered either

• 
  Barri Jones (@barrijones73) reported 20 minutes ago

  @O2 Yesterday I requested to retain my old mobile number and transfer the number to a new O2 contract. The number that I wanted to keep has now been disconnected and the number that I don’t want is Operational. What is going on O2? I have DM’d you twice with no response. Help me!

• 
  Ry 🏴‍☠️ (@TheFuzzzyOne) reported 21 minutes ago

  Hey @O2 could you help me with something?

• 
  Fizzy Sam (@Samgall) reported 21 minutes ago

  @CJSR1992 @EE @O2 How you finding the network?? I’ve just left EE for a sim only contract with O2..