O2

O2 Outage Report in Twickenham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Twickenham, Greater London, England 12/06/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Twickenham, Greater London, England

The most recent O2 outage reports came from the following cities: Islington, London, Hounslow, City of London, Surbiton, Croydon, Hammersmith, Wembley, Richmond, City of Westminster, Southall, Merton, Ealing, Hayes and Epsom.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomCity of London Phone
United KingdomSurbiton Phone
United KingdomLondon E-mail

Community Discussion

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O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Skippy Bryce Moffitt (@The_Skippy) reported

    @O2 how is it that people are getting scam calls coming from my mobile number and when I contact your customer service you cut me off? I have also got a high volume of scam calls coming through to me now! You are responsible for this!! #scammer #scam #ColdCalling

  • j_cost88 John Costello (@j_cost88) reported

    @O2 is definitely up there with the worst service about! Get asked to DM then that gets ignored as well!

  • KatieEmms1 Katie Emms (@KatieEmms1) reported

    @virginmedia @O2 @virginmedia having experienced your unrivaled slow and inefficient customer team we were told after 6 years of being your customers that not only can you not provide service in our North London flat but you will charge us for the privilege...

  • LillieRoseParry Lilli3 (@LillieRoseParry) reported

    @O2 @virginmedia Defiantly time to change my network provider, virgin media are crap nothing but issues staying well clear

  • MaisyNBonnie Lynsey (@MaisyNBonnie) reported

    @O2 I know you informed us that our service might be affected via email but I’ve literally not been able to make calls or send texts since Wednesday! I hope the lack of service reflects in the bill??

  • TherealJibz_ Jibz 💪🏾 (@TherealJibz_) reported

    @O2 The past few weeks the service I have been receiving Both network and signal has been appalling. You have had me waiting for weeks to fix a reportedly broken phone mast. I am paying for 1 bar of signal and 2/3G. Appalling and I won’t someone to contact me😕

  • Arklegoldcup Harry Wright (@Arklegoldcup) reported

    @O2 #o2. Hello, anyone working in your Customer Service department today????

  • UpstagedByADog theatrically inclined (@UpstagedByADog) reported

    @virginmedia @O2 Well, I dodged a bullet there! I moved from @O2 about 2 weeks ago, after about 10 years with them. I was on a 30% discount (business customer friends and family) and still was paying double my new price and now getting 4X data. Can't believe this got past monopolies commission.

  • RobTrav Rob (@RobTrav) reported

    @O2 Evening. Back in the day if you had a number on your account and didn’t use it for a few months it would “shut down” with it being a contracted number does that happen or only with PayG? Ta

  • toyahlparker Toyah Parker (@toyahlparker) reported

    @VodafoneUK kept me on the phone for over an hour, passed around with false promises of fixing a mistake YOU made on my upgrade; now been left on hold for 25 mins to speak so a manager..loyal customer for 17 years and this is what I get... @O2 @virginmedia want my custom?