O2 Outage Report in Twickenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Croydon, City of London, Kensington, Muswell Hill, Leatherhead, Southwark, Woking, Paddington, Thornton Heath, Hounslow, Harringay, Ealing and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| Croydon |
Phone | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alok Kumar
(@Alokindisn) reported
@O2 i bought the device and airtime from O2 on 5th Jan. O2 is sending me separate bills for airtime and Device. While speaking to CC, they mentioned it cannot be single bill. My friends are on single bill but O2 is ready to lose the customer then do the changes.
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Samuel Ade
(@SamuelAde_) reported
@Jane57333599 @O2 @O2PriorityUK Same issue
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liz pol
(@lizpol7) reported
@O2 I have managed to get a ticket today.. in which now it has told me I have already used the ticket and I haven’t please can someone help me
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R I C H
(@therichgoodwin) reported
@Jason__Watkins @O2 Sorry to hear that. I have heard this before about @O2 customer service.
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Dennis
(@Dennis27239631) reported
@Darren77686554 @O2 It's terrible I've been with them for 5 years and I upgraded again. They have disconnected my number completely. The phone I own outright won't work, nor my new phone and they just don't help. I'll be leaving as soon as fixed..
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SmoothEmJay
(@roboemjay) reported
@Jason__Watkins @O2 Good to see O2 maintain the stellar quality of service they've been providing for years. This is what happens when a company balloons in size and forgets the people that got them there. Hope you sort it, Jason and that someone gets back to you as a result of this.
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Eugen Avram
(@EugenAvram5) reported
@O2 You should be worried about your customers and that signal .. West Drayton .. madness with the signal .. Heathrow as well … inside my house I need to keep my phone next to the window for signal …
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Dennis
(@Dennis27239631) reported
@O2 technical team promised my problem fixed in 5 days. Still broken, Complaints team promised a response in 7 days. We are now on day 8. Anyone reading this, leave or don't bother joining, appalling service @MoneySavingExp
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chris fear
(@bluegaschris) reported
@O2 Are you having a laugh we don’t get signal anywhere just spent a week in Poland with no 4g and no one to sort it out !!! And stop selling my number on
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Alex B
(@therunningdad) reported
@O2 So I tried again today exactly at 2pm as the countdown ended. Once again already out of stock. I appreciate this is a supposedly a perk of being with o2. But it's actually making me more annoyed with o2 rather than building any customer loyalty.