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O2

O2 outages and service status in Twickenham, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Twickenham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: Hammersmith, Hounslow, Richmond, and Teddington.

CityProblem TypeReport Time
Hammersmith Internet 25 days ago
Hammersmith Total Blackout 1 month ago
Hounslow Internet 1 month ago
Hammersmith Internet 1 month ago
Richmond Total Blackout 2 months ago
Hounslow Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent ๐Ÿ’ฉ

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • bobmassie01
    B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ ยฃ2 off offer not working

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • Katie_Lewis_
    ๐•‚๐•’๐•ฅ๐•š๐•– (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • esrose2003
    Liz Rose ๐Ÿ˜ (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didnโ€™t work so used the number and paid today! After 20 years of loyalty I will be leaving for another networkโ€ฆ.dealing with your constant mess ups takes too much time/money- 3 already this yearโ€ฆ.itโ€™s only April

  • Katie_Lewis_
    ๐•‚๐•’๐•ฅ๐•š๐•– (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • SeanEdwardParry
    Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - Iโ€™m finding it impossible!

  • daveya90
    David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause theyโ€™d โ€œgive me a better offerโ€ and told I could shop online instead

  • louwhu16
    Lou93xโš’๏ธ (@louwhu16) reported from Worcester Park, England

    @O2 why is your signal coverage so poor? My friend had full 5G in my house and Iโ€™m flickering between one bar of 4G and 3G ๐Ÿ˜ฉ we have no wifi because of a landslide in the area and I canโ€™t even make a phone call without it cutting out.

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes Iโ€™ve had the iPhone since the 3G and never had this before

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 Iโ€™ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • AddingtonSteph
    Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • richardmorrisuk
    Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldnโ€™t deal with my issue , promised to call back within 48 hours (didnโ€™t) - now Iโ€™ve had a call from a third party? Have you given them my data or have you been hacked?

  • ChiswickRFCGirl
    Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • AlexharwoodMuso
    ๐™ฐ ๐š• ๐šŽ ๐šก ๐šŠ ๐š— ๐š ๐š› ๐šŠ ๐™ท ๐šŠ ๐š› ๐š  ๐š˜ ๐š˜ ๐š (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you canโ€™t provide consistent, reliable service in London

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tommyhodge86
    1 (@tommyhodge86) reported

    @O2 and @Virgin you really make it hard work to access my own account with you. Happy to send the bills through no problem but trying to amend my plan, wow!

  • ripinmypants
    Ryan Davies (@ripinmypants) reported

    @O2 I have inboxed you guys regarding my complaint can you please respond

  • TakeThatClouds
    Take That, Clouds (@TakeThatClouds) reported

    How daft is @O2 customer services? "I need a new eSIM for my replacement phone" "OK, to verify your identity we need to text a code to the phone number linked to your account." "But that's the phone that isn't working. That's why I need a SIM." "Sorry sir, I cannot help you."

  • RobCranfield
    ๐Ÿฆ… rob cranfieldโš“ (@RobCranfield) reported

    @theamazingjj_ @O2 Try reporting low signal area instead of sulking

  • DL_CFC1905
    DL (@DL_CFC1905) reported

    @BelfastGiants @O2 These are awful looking....

  • SeanRBarrett
    Sean Barrett (@SeanRBarrett) reported

    @monzo Thanks, I tried the chat option but it was just the AI assistant that wasnโ€™t much help. Have since googled it and see youโ€™re using the O2 network. Unfortunately in the 6yrs since I left @O2 theyโ€™ve still not brought 5G to west wales.! Which is a deal breaker.

  • insittingbourne
    Paul (@insittingbourne) reported

    @O2 so you have upgraded your network in #Kent with 5g+. Everyone I know that was on o2 have now moved away to another network as your network got so bad. Will this upgrade improve voice and signal ?

  • kath_moonlight
    Kath Moonlight (@kath_moonlight) reported

    @O2 @O2 I can still receive texts on the O2 SIM. I need help accessing/linking my account so I can top up and keep my number active. Is there a way you can help me with this?

  • sianymarv
    Siany ๐Ÿ’™๐Ÿงต๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ๐ŸˆNHS ๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@sianymarv) reported

    @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr ๐Ÿ˜–

  • HillysWorld
    Andy Hill (@HillysWorld) reported

    @O2 over the last few months your reception has got worse and worse. In areas where used to have 4 bars itโ€™s only 1 bar bad to seems to be not just one area. Whatโ€™s going on?