O2 outages and service status in Twickenham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Twickenham, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 30, 5:33 PM GMT+1.
- Internet (75%)
- Total Blackout (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Twickenham, England
The most recent O2 outage reports came from the following cities: Hammersmith, Hounslow, Richmond, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 6 days ago |
|
Hammersmith
|
Total Blackout | 12 days ago |
|
Hounslow
|
Internet | 14 days ago |
|
Hammersmith
|
Internet | 26 days ago |
|
Richmond
|
Total Blackout | 1 month ago |
|
Hounslow
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Mark Harris (@markh4780) reported from Kensington, England@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Sean Parry (@SeanEdwardParry) reported from Wandsworth, England@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Martin Kay (@martinkay11) reported from Wandsworth, EnglandDid @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie Gilbert (@lesgilbertlazer) reported@O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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Jon Thompson (@JohnnyFocal) reportedOk - what has @o2 done to fix their mistake of trying to improve my service by cutting me off? Absolutely nothing - ultimately useless
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lukewarm352000 (@lukewarm14) reported@O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service
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richard gibbs (@GibbsRichgibbs1) reported@O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡
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Sarah H (@SarahWM45) reportedWell apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis
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Karl (@karldj83) reported@lestereverton80 @O2 Same the signal everywhere is shite
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𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE
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Ned Zeppelin (@Ned_Zep) reported@kokeshimum @O2 I live in Bolton but support Huddersfield. I've stopped taking my phone to matches because the signal is so bad. The DAB signal for Radio Leeds is appalling as well.
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williamsmith (@william15613095) reported@ArturoGatti07 @O2 Join the party, been trying to get my issue fixed to get back into my account but no luck