O2 outages and service status in Twickenham, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Twickenham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (50%)
- Phone (30%)
- Total Blackout (10%)
- Wi-fi (10%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Twickenham, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Greenford, Kensington, Hounslow, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 7 days ago |
|
Hammersmith
|
Internet | 9 days ago |
|
Hammersmith
|
Internet | 10 days ago |
|
Wembley
|
Internet | 12 days ago |
|
Hammersmith
|
Internet | 15 days ago |
|
Wandsworth
|
Internet | 16 days ago |
Community Discussion
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O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Katy Hall (@katyhall26) reported from Hammersmith, EnglandVery unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Brown (@DeeBrow47820756) reported@O2 @jonesy73 The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to earn so much from pensioners. £60 a month for a 2 year old phone.
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AI Park (@AI_Park_GB) reported@O2 Er… No You’ve totally got this wrong.. it wasn’t me that couldn’t process Upgrade.. It was YOU who couldn’t process it.. I’ve talked to your cust serv team after a week of nothing.. They advised a visit to an O2 store to fix, they also unable to process.. utterly astounding!
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Mr J (@MrJb43744224) reported@Joff_L @O2 Try smarty been with them 3 years 80g £10 and never had a price rise
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🏴 L1amw90 🇬🇧 (@L1amw90) reported@O2 your website is broken. Not sure what's up with it but it won't let me do anything
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🇬🇧 Andy🇬🇧 (@4peterborough) reportedThe service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.
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PB1982 (@pb1982) reported@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.
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Justin Tan (@JustintanUk) reportedHaving issues with my 02 priority tickets at Vue. @O2 please help it says the code has been redeemed on the Vue website but it hasn’t and I have 3 kids upset they can’t watch Mario tomorrow!
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Heckle King !!! (@KingHeckle) reported@O2 got an email saying bars have been put on my account … I never asked for this and my bills are paid … phone won’t let me call customer services to complain . I got work to do I need help
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Robert Corbishley (@robcorb) reportedI have to say this: @O2 “customer service” is utter crap.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****