O2 Outage Report in Twickenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: London, Harringay, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town, Hammersmith, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Phone | |
| London |
Internet | |
| Esher |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Λυδια-Έλενα
(@LydiaElenaxo) reported
from
Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@O2 My mistake, I've totally mixed up providers. Apologies for being such a moron! No issues with my O2 (phone) service (aside from ongoing terrible reception when travelling from London to Buckinghamshire but that's been the case for years). Thanks, and sorry for the confusion!
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Suz
(@SuziT247) reported
@O2 I’ve seen it and replied again. I’m now 5 hours with no service. Could someone call me ASAP.
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uncle glad “the impaler”
(@KimJongFun6) reported
@Joe_EvansIII @ThreeUK @O2 my iPhone 12 mini has been absolute garbage in terms of connectivity and intermittent, unexpected power cycles. it has been replaced by apple. a downgrade is advised (by me).
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calum cameron
(@calumcameron1) reported
@O2 Hi, I’ve tried to get my pac code today but when texting to obtain it just asks to try again later as there’s an issue. Upon calling they said there’s a system issue but I thought when requested it had to be given within the hour. Please can you help or advise?
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Daniel
(@d_riley93) reported
Is there an issue with @O2 recycle, I’ve been trying to use it for a few days now. Nothing happening.
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Suz
(@SuziT247) reported
@O2 can you help ASAP. You’ve turned my 4G and phone off. I was getting help on chat for other issue. Now worse and no reply on chat now. Need phone for work.
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Shaunie❁
(@forevermcveyx) reported
@O2 so made an account yesterday when I ordered a new contract phone.... since then can’t sign in to my account as it’s not recognised but try sign up again and it says I’m already registered, not even got my device yet and the service is shocking🙄
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Adam Crawford
(@AdzCrawford2003) reported
@O2 Hi, £23 is due to come out of my account when no bill has been generated. My next bill should generate on the 9th April. Plz help
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Thomas
(@notmyconcern) reported
@O2 really poor that when trying to start a conversation on My o2 that all your agents are busy, regardless of what time of day it is.
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Jo
(@joannalouisee) reported
@O2 hi o2, hoping you can help. I keep losing signal throughout the day and the only way to get it back is to turn phone on and off. I’m having to do this every 2-3 hours and sometimes even 2-3 times in a row. Sometimes it says invalid Sim. Any suggestions or help please?