O2 Outage Report in Twickenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Twickenham, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Muswell Hill, Leatherhead, Southwark, Woking, Paddington, Thornton Heath, Hounslow, City of London, Harringay, Ealing, Slough, Tower Hamlets and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Muswell Hill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Markus Clitheroe
(@MarkkusC) reported
@Elf0207 @O2 The My02 app doesn't work either
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Upso Roundso
(@TimPayne1) reported
Dear @O2 I’ve come to conclusion that your mobile service is a scam. It’s not fit for service. You’re charging people for something that YOU KNOW doesn’t work. This shouldn’t be allowed. There needs to be an antiO2 action group, to bring this to wider attention. #scam
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Sharjeel shah
(@ss112233445561) reported
@O2 I have now been told as I did not purchase the phone from you you are unable to offer me my proof of barring and usage and you cannot see it on your network even though it has been in use on o2 since January. I have provided the imei number and proof of purchase.
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Richard Sanders
(@PulaRJS) reported
-@O2 -in the last couple of weeks you have taken over £700 out of my bank account in bills for 4 fraudulent accounts that were opened and which you told me you closed on Sept 10. I've spoken to customer services 4 times - but you just keep taking money out. You're a disgrace.
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Mark Sykes
(@nootnootmofos23) reported
@O2 what is going on with you as a company your customer service has become frankly disgusting
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Cheryl Quinn
(@CheSacke) reported
@O2 the signal on your network is appalling! No signal in Weybridge , no signal near Waterloo Station.. in fact no signal in most places! Are there plans in place to sort ? This never used to be the case.
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Wendy Jefferson
(@wendyk1501) reported
@O2 This is just ridiculous. No worries a formal complaint will be made by email, assuming that system is working 🙄
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Josh
(@thewildsnappero) reported
@O2 Is there any reason that you offer gifts (Samsung earbuds for a heavy discount) and then fail to send the code. Go to a store told they cant help and to call customer services, call customer services but their English isn't good enough and 'they dont know what im on about'
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Shadé
(@withshadee) reported
@Modaj1 @O2 @Ofcom Yes, I’ve gone through my bank because they’ve taken out £600+ from my account despite saying it was all sorted! I’ve come on here to see that many people have had the same issue
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Simon Houston
(@simonhouston68) reported
In August my wife’s @O2 account was hacked by fraudsters who ran up a bill of more than £300 when they added two lines to her account. O2 promised to sort immediately. They didn’t. They’ve done nothing. She’s still waiting for the money back. Brutal way to treat customers.