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O2 outages and service status in Twickenham, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Twickenham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 22, 11:57 AM GMT+1.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Twickenham, England

The most recent O2 outage reports came from the following cities: Hounslow, Hammersmith, Richmond, Teddington, and Brentford.

CityProblem TypeReport Time
Hounslow Internet 17 hours ago
Hammersmith Internet 12 days ago
Richmond Total Blackout 20 days ago
Hounslow Internet 21 days ago
Teddington Phone 28 days ago
Hammersmith Wi-fi 1 month ago

Nearby cities with recent reports

Hounslow

1 recent signals

17 hours ago

Community Discussion

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O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • THE_COLSON
    Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • Sheena81
    Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • Vagabond1107
    ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • katyhall26
    Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • ConlethKane
    Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • marshallb60
    Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • HawanDs
    Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • daveya90
    David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • MSYENHA
    MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @benjaminlfc @O2 @virginmedia It's always the private browser software they fail on. Always states, "Access denied to this page" yet the options button asks me if, "I want to log out?" Funny that...

  • andycomfort
    Andy Comfort (@andycomfort) reported

    @daviddunninguk @O2 No signal in much of Beverley. Poor in parts of central Hull and I’m on 2 bars of signal in Barton-upon-Humber. I’ve been with them since they were Cellnet when O2 was just dioxygen.

  • ilemo
    I I (@ilemo) reported

    @bombdiggy__ @O2 If I’m not on the wifi in most places, I have no signal and they tell you to call when you have no signal but how can you call without signal?? Mind games

  • lesgilbertlazer
    Leslie Gilbert (@lesgilbertlazer) reported

    @O2 just unbelievably bad service. I’m shocked and horrified.!

  • Goodbob888
    Goodbob (@Goodbob888) reported

    @EnglandRugby @O2 Wigglesworth last action… “Let’s **** all over Ben again boss”.

  • dralhubb
    Alasdair Hubbard ⚫ (@dralhubb) reported

    @TheHewman @EnglandRugby @O2 You might need to have someone help you, it has some big words like "and" and "it"

  • andrew_watson99
    Andrew Watson (@andrew_watson99) reported

    @O2 I did, but you never replied

  • andews134
    Andrew Sutherland (@andews134) reported

    @O2 @ChechuzM Hi - I took a montly o2 contract 8 days ago. It worked well until you ported the number from vodafone. Since then I cannot connact at all. I contacted help, bit it just ‘logged a complaint’. How do I cancel. It is within 14 days.

  • ExNHSorthopod
    Mark Bloomfield (@ExNHSorthopod) reported

    @O2 Your agent just tried to tell me that RECEIVING International Call (I.e. from outside UK) whilst in UK (I.e. NOT roaming) on my O2 registered mobile (UK domestic customer) is chargeable. What?! No, should NOT need any ‘bolt on’! Charging me as described above is ILLEGAL!

  • cameliacrave
    WOGA basement (@cameliacrave) reported

    @AbiMartinAbiga1 @O2 wait lowkey try restarting your phone, if that doesn't work then 💔💔