O2

O2 Outage Report in Twickenham, Greater London, England

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The latest reports from users having issues in Twickenham come from postal codes TW2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Twickenham, Greater London, England 05/04/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Twickenham, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Southwark, Hammersmith, London, Mitcham, Hampstead, Hornsey, Ealing, Streatham, City of Westminster, Fulham, Tower Hamlets, Twickenham, Paddington and Acton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon E-mail
United KingdomSouthwark Total Blackout
United KingdomCroydon Phone
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RCPierce0927 Ronald Pierce (@RCPierce0927) reported

    @andeejinx @O2 It really feels like an employee is doing something shady. I was having a productive, helpful exchange until I suddenly had a new service rep and he was clueless. Then he hung up on me saying he didn’t know what I was talking about.

  • FrancoS4nchez ✯ Franco سروش Sánchez ♕ (@FrancoS4nchez) reported

    WHAT THE F is going on with @O2 network & @virginmedia home broadband. BOTH have been **** for 3months now. FFS😤 Getting pissed off! WTF AM I PAYING FOR? #O2 #VirginMedia Never got my 3 WiFi Boosters from #Virgin either! I receive NOWHERE NEAR “Gig1 Fibre Broadband” as promised

  • KellyJBliss Kelly Bliss (@KellyJBliss) reported

    @O2 I’ve got no phone signal this morning. Only Wi-Fi. Have you deactivated my SIM card before my new one has arrived??

  • davidpotts David Potts (@davidpotts) reported

    Tried to connect to a @O2 Wi-Fi hotspot tonight where they promise to send you a code by text so you can join. Tried to resend the text 15-20 times and never received a single code. Still haven’t. #Poor

  • harrysmaple97 P Maple (@harrysmaple97) reported

    @O2 I would have thought you’d take the matter of your complaints team much more seriously than pass the buck. Looks like I will be moving providers to someone with better customer service

  • harrysmaple97 P Maple (@harrysmaple97) reported

    @O2 6 days and issue still not resolved. Been a customer for 20 years and have been treated like dirt under your shoe the last week

  • RCPierce0927 Ronald Pierce (@RCPierce0927) reported

    @O2 how is your service this bad?!

  • dinsy Dinz (@dinsy) reported

    @swtrains_watch @O2 I would prefer they just bin Wi-Fi totally rather than pretend they actually have a service - first world problem but irks me. Spend the money on something else instead .

  • harrysmaple97 P Maple (@harrysmaple97) reported

    @O2 why are all your complaints team so USELESS! NONE of them know how to look into a complaint including managers. All just avoid the actual issue and end the chat when the conversation gets hard ends the conversation. Customer for 17 years thinking of leaving

  • CLEVERCLOGS_SI SIMON WELSH (@CLEVERCLOGS_SI) reported

    @EE I was told by the upgrade team after 12 years of being loyal to you . You cannot offer me a deal on my upgrade ! Shame you will lose me as customer now to @O2