O2

O2 Outage Report in Southall, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southall, Greater London, England 05/24/2025 11:25

May 24: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southall, Greater London, England

The most recent O2 outage reports came from the following cities: Wembley, Woking, Croydon, Paddington, Hanwell, London, City of Westminster, Stanmore, Brentford, Carshalton, Harringay, Bushey, Ealing, Watford and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomWoking Phone
United KingdomCroydon Internet
United KingdomPaddington Phone
United KingdomHanwell Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southall, England

Latest outage, problems and issue reports in Southall and nearby locations:

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • mesner5 Mark Esner (@mesner5) reported from Borehamwood, England

    @O2 been with you 10+years you have my money each month never had anything in return

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

  • Mcdoto_tony Tony McDonald (@Mcdoto_tony) reported from Camberwell, England

    @MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • unknown_babez 🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • Kineets Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • MariaPiaTissot Maria Pia Tissot (@MariaPiaTissot) reported from Camberwell, England

    @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _lostkauz Lorenzi Romanov (@_lostkauz) reported

    @o2 not impressed yet again. 40 mins on hold to speak to the 'fraud team' then I am told I will be transferred over and you cut me off. Why is o2 ******* useless. Your company is a complete **** show. I am so glad my contract is up in 3 months.U are a disgrace to the industry.

  • amgw_d AMGW.D.W (@amgw_d) reported from Llandudno, Wales

    Hope others keep ok seem that @O2 4G is very low down around here in Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 so u in the know

  • KyserWuff Ky 🐺 ඞ (@KyserWuff) reported

    @O2 Please for the LOVE OF GOD fix your ****** phone signal! Just had a telephone interview and the signal dropped 3 TIMES!! NOT the impression I want to give off when I'm trying to get a job.

  • shov3ll Shovell (@shov3ll) reported

    @O2 so I’ve tried 3-4 time over this month to speak to someone, but, no joy……. I’ve had approx 2monthscwhere I’ve not been able to call text or even go online due to the poor signal each time I’ve checked I get the message due to the number of people in my area?????

  • Leveller12Tim tim harper (@Leveller12Tim) reported

    @O2 any idea why I was unable to access any services at all from Thursday to Monday whilst at Green Man Festival ? EE and Vodaphone friends had no issues ? Battery eaten up , no means to communicate.

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • lizzyorton liz orton (@lizzyorton) reported

    @O2 been waiting for o2 to respond to an enquiry for 5 days. I’m a customer. Appalling service.

  • JCyberSec_ Jake | JCyberSec_ (@JCyberSec_) reported

    @O2 Hi there, thanks for flagging. Please don't send me these texts and block them in the network . Please forward the text to 7726 for investigation yourself.

  • crynie1 steven cryne (@crynie1) reported

    @O2 I only got this replaced in June. Surely after 2 faults I shouldn't be asked to pay for this. Think service has been terrible.

  • bri0142 bri0142 (@bri0142) reported

    @aLpHaDaZzA @ThreeUK @O2 Lucky you. I'm on three and decided to leave for these because of the bad signal. Got a Zfold3 last Friday a week before it should have come and can't even use it. Not even been connected 4 days later.