O2 Outage Report in Southall, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Southall, Greater London, England
The most recent O2 outage reports came from the following cities: Balham, London, Croydon, Harrow, Slough, Fulham, Camden Town, Watford, Ealing, Wandsworth, Paddington, Islington, Harringay, New Southgate and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Balham |
||
| London |
Phone | |
| London |
Phone | |
| Croydon |
TV | |
| London |
Phone | |
| Harrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dee ♓️🌸
(@dalomkid) reported
@O2 why do your live chat agents just stop responding then leave the chat when they haven’t fixed the problem? Poor customer service!
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im not not a minor
(@hihiimaminorr) reported
@O2 the novelty of having no signal is wearing off now, can you reimburse me for the 4 days i’ve had no signal or sim that you SAID IS ACTIVATED. thanks.
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Andrew Lazari
(@AndrewLazari) reported
.@o2 appalling service by yourselves today! Cancelled my upgrade today in store with staff who were less than forthcoming & then told I had to cancel my contract over the phone! I’ve been on the phone twice & both times I’ve been hung up on before speaking w/ anyone. #o2 #o2uk
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Wayne Willis 🇪🇺🏳️🌈🌏🌳🎹🎙️🚶♂️💡🐾
(@willis_talks) reported
@O2 how can I speak to an agent? I'm abroad and your customer services options via my O2 are useless.
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Alexxxxxx
(@alexxxxx15035) reported
@O2 why are you an absolute utter piece of ******* ****? no option to cancel/pay off my contract in your app and 45 mins and counting on hold. **** you and off to @EE I go
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mark
(@markcoss29) reported
@adamocarroll @O2 Wouldn’t bother sending a private message either mate - I’ve been trying to get something sorted for over a week through their “chat service” awful.
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wendyg4073
(@wendyg4073) reported
Ah @O2 another day another rubbish 4g service when oh when are you going to fix it, time for a change after twenty years a customer 🙄
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Natalie R Cardwell
(@_____natalie) reported
@O2 It’s been like it for a couple of weeks for everyone on o2. It’s super weird. Can’t even get signal to send a text or even stream music out of the blue
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Rob
(@RobCliv3) reported
@O2 how long until you fix the network issues in Wandsworth? It has been down for quite some time now and I need my phone to work.
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Sam
(@surrideo) reported
I am happy to supply the screenshot evidence of the chat this month, months on from the issue, where @o2 did not register my consumer complaint and said wait. I’m pretty sure this isn’t how a complaints process is meant to work, and I have had no contact since.