O2 Outage Report in Southall, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Southall, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Harringay, Croydon, Camden Town, Woking, Uxbridge, Barnet, Mitcham, Bushey, Hendon, Ealing and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Harringay |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Middle Age John
(@MiddleAgeJohn1) reported
@O2 I've been trying to talk to someone on the 'online chat' function. 3 times it's kicked me out before I'd got through the bot phase. I want to complain about the poor reliability of the network. Dropped calls, no signal it's awful. I'm paying for something that is unreliable
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Ben
(@BenjaminoW27) reported
@O2 had my iPad Pro for about a year and it’s now not turning on at all. Is this something you can help with?
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sadia
(@sadia13738411) reported
@O2 even thou the offer does state that it could be used for either breakfast roll, sausage roll, vegan sausage roll or cheese and onion bake however it never seems to work for anything other than the breakfast roll. I wonder if there is a particular reason for that?
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knotty
(@glennknott) reported
@DalaiPalmerMCR @clpblue1 @O2 Same in heywood keeps coming up not registered on the net work .been giving them **** for a month they are brain dead
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Unpopular Opinion #EndOurCladdingScandal
(@JoanneJ34351284) reported
@O2 worst customer service ever. Cancelled my phone contract within 14 days, returned phone, you are still chasing me for payment 6 weeks later. The refund was approved can't be processed by the people who answer the phone.
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John Crossland
(@JohnCrossland) reported
@O2 have been a customer with 3x sim only contracts for 18 months, never had any billing issues, but yet your standards checks prevent me from porting two further numbers to you, for my children, at £6.40 each? Please sort or I’m going elsewhere!
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Mr Moon
(@Loken_Moon) reported
@O2 today one of your agents offered me a booster box for my homes poor signal that does not exist. Then i hear theres been no escalation of my signal issue. Are you in the business of not listening/caring what your customers say? 5 hours of being on the phone and counting.
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JayVee
(@bluntkrayon) reported
@O2 is your network down in East London (Shoreditch). The signal has been kaput for the past hour for me.
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Vicky Abbott
(@Voobot) reported
@O2 Not impressed, just changed my daughter PAYG tarif, and it told me to add credit. Added credit, it was immediately taken out as the old tarif. Just logged on and there's no credit on her account, no allowances and no online support.
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Privacy Matters 🇬🇧🇮🇪🇪🇺🌻
(@PrivacyMatters) reported
I would never use @tescomobile (mvno on the @O2 Network) again. Switched to @LebaraMobileUK (mvno on the Vodafone network) WiFi calling and just a superior service 👍