O2 Outage Report in Southall, Greater London, England
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The latest reports from users having issues in Southall come from postal codes UB2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Southall, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, City of Westminster, Hammersmith, London, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow, Surbiton, Wembley, Richmond and Merton.
| City | Problem Type | Report Time |
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| Phone | ||
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| Internet | ||
| Internet | ||
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| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sandy💗
(@sandyisabelle) reported
I’m not one to complain about staff but @O2 I just spoke to the most rudest customer service agent where can I formerly complain about him he obviously needs further training!
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Rhianna X
(@REEANNA) reported
@O2 another whole day of paying for a phone I can't use because ****** O2 are totally uncontactable to move my number over/take a PAC code from me. Online form doesn't work and no online chat anymore, no answer on phone! 🤬 Big mistake moving over 🤬
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Lisa Sherratt
(@Lisasherratt) reported
@O2 - trying to swap my SIM but apparently in my reply with the security code I'm using the number in the wrong format, your call centre has 30 minutes waiting to get through.... PLEASE HELP!
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dennisdemarco
(@dennisdemarco5) reported
@TimDeLaughter @Tim_Burgess @O2 That's horrible, Tim. I'll be sure to order my merch directly through your webbsite. I must continue to support my favorite band!
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Angie Pietersen
(@PietersenAngie) reported
@O2 6 calls, over 5 hours waiting on queues to tak to customer services. DMs ignored, promised callbacks not provided…start with your customers or new plans will be purchased and no Christmas cheer for those in need!! Contact me please 07801931363
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David Flack
(@ginjaaadave) reported
@O2 I placed an order nearly a week ago, was told awaiting stock, zero updates and 6 days later I try to get in touch. Phones always busy, chat agents busy and no email support available. Any help would be great....
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Martin Walker
(@martinwalker100) reported
from
Thornaby-on-Tees, England
@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Angie Pietersen
(@PietersenAngie) reported
@O2 5 calls to O2 in 10 days trying to upgrade to iPhone 13 Pro and renew my contract - over 2 hours in waiting! To give O2 my business. Given wrong information and promised callbacks that haven’t happened. No reply to my DM. Shocking service!
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Ken Smith
(@TheGenghisKen) reported
@O2 Will do so within the next few days. Many thanks! Please protect your older and vulnerable customers by NOT preinstalling the unnecessary "directory" contact shortcut on your SIMs. At the very least, O2 should issue "premium call" warning (with continue option) before connecting.
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Chris Coney
(@ChrisConey) reported
@RachyWoo @O2 Sounds about right we ordered 2 iPhone 13 pro max, perfect for my new job which I start tomorrow and still nothing, all I get is a sarcastic 👍 🤬🤬🤬 Asked to cancel my order and again nothing!