O2 Outage Report in Southall, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southall, Greater London, England
The most recent O2 outage reports came from the following cities: London, Slough, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow, Surbiton and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Luvallot
(@Luvallot) reported
@O2 We ordered a pay monthly Sim. Got confirmation emails and sim. Popped it in and it even auto took over the number but we cannot make any calls because it still asks us to top-up. Calls are included in the pay monthly. So So frustrated, please help!
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☯︎︎ᴅʏʟᴀɴ☯︎︎
(@Mr_Polaris__) reported
@O2 I've just contacted Samsung 7 times over the past few days about my Galaxy Watch 4 gone missing and they claim its not there problem to deal with but yours since I bought my phone from you guys, what do I do is I'm getting sick of being thrown around...
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Barry Williams
(@BWilliams403) reported
Hi @O2 I’m having a nightmare trying to join your network. Customer service take ages then calls drop out. Online application didn’t work. Can someone reach out please?
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Liz Rose 😍
(@esrose2003) reported
@O2 Im not paying you for something I didn’t agree to and I need my phone!! I am a mother of a baby and 6 year old and cannot be left without my phone. Please reinstate my original contract which I agreed to. O2 is leaving a mother without a means to call emergency services!!!
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Anniemozity
(@anniemozity) reported
@O2 what's up with the network?. Can't send or recieve texts or calls. No support whatsoever. Not good enough!
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Andrew Blane
(@saltcoatsboy) reported
@SamPanasuik @O2 My phone is barred and has been all day, I will require a deduction on my next bill, I phoned O2 3 times today and still no service!!
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Hilary Bright
(@HilsBright) reported
@O2 why am I not being offered 6 months access to Disney channel, I am a long term customer.
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Adam Shaw
(@adamshaww) reported
@O2 been without signal now for 4 days and unable to take or make calls - issue not going to be fixed until tomorrow but that is likely to change again!
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Charlie Kane
(@moochops05) reported
@O2 what is up with your mobile signals!? Since your merger with Virgin Media the signal that was normally okay has fallen through the floor to the point of being non-existent! Sort out your infrastructure!
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Sam Panasuik
(@SamPanasuik) reported
@Sue87946341 @O2 They said yest that it was their network issue, theh were aware & it would be fixed in 24 hours. They promised. Still nowt 🙃