O2 Outage Report in Kensington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent O2 outage reports came from the following cities: Bromley, Southall, London, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Enfield Town, Fulham, Hayes, Islington, Hounslow, Surbiton and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Phone | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vi
(@DarthVidahoo) reported
@virginmedia I want your service as I'm @o2 customer already but we're not off to a good start. 2yr old Disney fan and 40yr old gamer in the house, no Internet is making life miserable!
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Kerry Dunkley
(@goldie70) reported
@O2 - what an absolute joke this coming is!!! Never call you back and then lie saying they have left you a voicemail when they haven’t. They take your money but don’t give two hoots about their customers. Been a loyal customer with o2 26 years but now taking all my contracts away
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Luke Briggs
(@Briggsffs) reported
@O2 Well I contacted you first of on the 2nd of Jan and was told it'd take 5 working days to hear something never heard anything, rang again around 10 days later same response then tried again last week and was told the same again and still absolutely nothing the 3rd time I called I
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Bob
(@Silyen13) reported
@O2 I normally have a good 4g signal at home. Now the signal disappears completely. Very poor timing as we have family in hospital. o2 has gone from brilliant to rubbish. Expensive too.
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Steve Davis
(@sd1414) reported
@O2 hi guys I’m hoping you can help I live in postcode TN26 which comes off the TN30 mast you have removed meaning loss of signal and service and an update is expected on the 26th of April can we end our contracts early due to the fact your unable to provide our services thanks
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ѕσρнιє🥰
(@sophieallan_tw) reported
@O2 on my bill this month I’ve noticed a change in my charges and I’m being charged 3 times for my insurance? Can someone help
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JDX Sales
(@JdxSales) reported
@O2 Day three of not getting a reply from you guys and still no way to contact you. I'm currently without a phone due to your incompetence, which is causing problems! Wtf is going on?
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Karen slate
(@Karenslate5) reported
@O2 My son is going to DM you himself right now, please try to help him sort this out.
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Alex Lieven - Design & Art Director
(@finkcreative) reported
@virginmedia No phone. No internet. No ******* work then tomorrow. You’re a bloody disgrace. I want out of this lying **** bag contract. 😡 Oh and @O2 you’re not showering yourself in glory with your **** 3G only signal. Pair of you are abysmal.
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Ruzzene
(@AstridRuzzene) reported
@virginmedia @TheBHF @O2 13th day with no wifi... just received an email stating that service was back LOL and of course no email address to answer. If your company was ok with their service they would not be scared to have email inbox or PM via twitter. It tells a lot about how poor your service is.