O2

O2 Outage in Kensington, Greater London, England

Problems detected at O2

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Kensington come from postal codes SW7 and W8.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

O2 problems in the last 24 hours in Kensington, England

The following chart shows the number of reports that we have received about O2 over the past 24 hours from users in Kensington and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

O2 Outage Chart in Kensington, Greater London, England 10/24/2021 06:00

October 24: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 59.00% Phone
  • Internet 21.68% Internet
  • Total Blackout 9.82% Total Blackout
  • E-mail 4.49% E-mail
  • Wi-fi 3.90% Wi-fi
  • TV 1.10% TV

O2 Outage Map Near Kensington, Greater London, England

The most recent outage reports and issues originated from London, Bromley, Hayes, Lewisham, Catford, Hackney, Kidbrooke, Hampstead, Walthamstow, Ilford, Barnet, Wembley, Kensington, Northolt and Croydon.

United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

O2 in Kensington, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:
  • fbateallthepies Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • Marcus_dd1 Marcus (@Marcus_dd1) reported from Southall, England

    @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • misterscoop Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • accessstratford Accessible Stratford (@accessstratford) reported

    @O2 for weeks due to a network problem a phone mast not working properly, CV37 7 HG, you update me weekly, sometimes more often but a repair would be preferable. Yesterday you said ‘services might be affected’ but today have said ‘services won’t be affected’. Which is it?

  • AndromedaP Millie Johnson (@AndromedaP) reported

    @virginmedia @O2 Help ..Two days no internet ..Oldham

  • madmedicalman James (@madmedicalman) reported

    @O2 hope you can help. We’re in France. My mobile connects for internet, calls & texts. Partner is on O2 - can only make calls - no texts / internet. Any ideas.

  • billybifocal Shaun (@billybifocal) reported

    @O2 @hubbubUK *Insert generic rant about how bad 02s Internet service is, for some worthless likes and twitter fame... People need to get a friggin grip.

  • PDawson89 Paul Dawson (@PDawson89) reported

    @O2 @hubbubUK Fix your network first the 4g speeds in my area are rubbish on a good day I get 2 mbps we're my family on EE get over 100 can not wait for my contract to be over with o2

  • sarkymark mark sarll (@sarkymark) reported

    @O2 . Hi £21 off Virgin Experience code does not work! Please help!

  • CK_Chainz R (@CK_Chainz) reported

    @virginmedia @O2 **** your ****** company I’m payin money for jack **** internet quality. Worst company in the world, somehow worse than EA hope ur ****** company goes bankrupt

  • gary_lee_gaming Gary's gaming clips 📹🇬🇧😀 (@gary_lee_gaming) reported

    @O2 @hubbubUK I would but my old one is broken do you repair them also?, EG screen replacements?

  • MrsHouse09 hannah house 💙 (@MrsHouse09) reported

    So cant make or recieve calls, send or recieve a text and no mobile data but according to @O2 there is no issue in my area 🤔

  • MermaidQueenT 🎃 Billy Loomis 🎃 (@MermaidQueenT) reported

    @O2 I need some help please