O2

O2 Outage Report in Kensington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kensington, Greater London, England 09/26/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Cobham, City of London, Harringay, Croydon, Camden Town, Loughton, Hackney, Newham, Barnet, Mitcham, Bushey, Tower Hamlets and Catford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomCobham Phone
United KingdomCity of London Total Blackout
United KingdomHarringay Internet

Community Discussion

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O2 Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2

  • NeilNutbeam Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England

    @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • myorangetruck Daniel Burgess (@myorangetruck) reported from East Ham, England

    @O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed

  • CSwanscott Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    DO NOT USE @O2 **** SERVICE!!!!!

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2

  • EmmaEgbers Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    @O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm

  • janet_heil Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kalel011 vish uttam (@kalel011) reported

    @O2 I have been trying to get hold of the Customer services Dept but I have been on hold for over 2 hours !! Online chat is not working either !

  • EmmaLouiseOHal1 Emma Louise OHalloran (@EmmaLouiseOHal1) reported

    @O2 someone from management was supposed to ring me over a week ago. Your customer service is shocking

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    @O2 Hey, Can you help me with copies of hardware and airtime invoices for a dead business iPad account, please? I need it for my end-of-year purchase ledger accounts and the number was never set up for online billing so customer care is offering me little to no help via phone.

  • MrEagling Chris Eagling (@MrEagling) reported

    @o2 @GreggsOfficial Two weeks in a row have been unable to use free coffee qr code in priority app because of till issues in-store. Please reset my code so I can try again 😤👎🏻

  • Dazflann Darryl Flannery (@Dazflann) reported

    @O2 Cant get signal In my own house , 7 days after initial complaint still waiting for a resolution

  • timefried Travis (@timefried) reported

    @O2 Not on your network

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported

    @O2 That's good, maybe if I moved to Spain your network would be usable, unlike the apparent city-wide deadzone that is Manchester

  • MrsWhiffin Jorden Whiffin (@MrsWhiffin) reported

    @O2 No change to my issue, or you're still too busy to talk to me? I just want some clarity.

  • LewisJTNF James Lewis (@LewisJTNF) reported

    @O2 I thought I’d dealt with some crap companies recently but O2 might actually be the worst, total rubbish and there customer service is appalling can’t wait to go back to Sky

  • EmmaLouiseOHal1 Emma Louise OHalloran (@EmmaLouiseOHal1) reported

    Absolutely disgusted in @O2 customer service. They've been charging me for something for 9 months that they shouldn't be, and won't fix my problem. They also assured me a manager would call me back over a week ago. Shocking.