O2 Outage Report in Kensington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Hammersmith, Ealing, Epsom, Barnet, Oxshott, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames, Cobham, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Ealing |
Total Blackout | |
| Epsom |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Bobby
(@captnyesterday) reported
from
Woodford Green, England
@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jill
(@Jillywilly1985) reported
@O2 Took out a new contract a month ago, have been trying to get @bluelightcard discount applied and the £100 prepaid Mastercard as promised, unable to speak to anyone, chat messages are sarcastic, unhelpful, worst customer service!
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Gary Jameson
(@gjameson100) reported
OMG @O2 why do you have such bad reception around London. Can you advise who is beating you in the race cos I need to switch. 😠
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Donna Gillians
(@Donnasgilly) reported
@parkz1892 @O2 Im 3 weeks almost. I’ve seen some people are 6 weeks plus so I’m really not hopeful of the 4 week estimate I was given. Wish I went with another network now. Anyone that goes over the 4 weeks should be given a form of compensation @O2
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Rhys Powell
(@golwyth_cig_oen) reported
@O2 called you 6 times in 3 days to sort out a problem with my contract and still haven’t got an answer. I was promised that you would call me back on multiple occasions.Not acceptable for someone who has been a customer of yours for many years.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@bapster185185 @O2 @bapster185185 That happens to me as well. Was it the agent who dropped the line or is it a connection issue?
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Philip Beasley
(@philip_beasley) reported
@O2 @rachbrooman I’m 25 mins west of Beverley and same issue for me.
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MissK
(@Falstaffsboots) reported
@O2 @GoodThingsFdn @virginmedia That would be great if you could sort my phone out! You are supposed to do a port on today and nothing. No text or port on as promised by you. Yet you still take my money whilst offering a sun standard service!
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Rosie James
(@RosieJa36631076) reported
@O2 you’ve sent me a new SIM card to help improve signal issues, but when I put it in my phone it can’t find any signal (the irony). Why is this?! What do I do?
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Gareth Waterworth
(@waterworthgj) reported
@O2 signal along train line in North Kent is the worst!
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HL/Pixie 🧚🏻♀️🦋
(@pixieogram) reported
@O2 hi my mum is with o2 she had no incoming or outgoing calls, connection is down and has been for nearly two days , she only has simple phone as she disabled and needs access to her phone especially for emergency when will network be up and running we live in the croydon area?