O2 Outage Report in Kensington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent O2 outage reports came from the following cities: Bushey, Mitcham, Tower Hamlets, London, Catford, Croydon, Hendon, Harringay, Ealing, Streatham, Bermondsey, East Ham, Hampton, Lewisham and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Phone | |
| Mitcham |
Phone | |
| Tower Hamlets |
Wi-fi | |
| London |
Phone | |
| Tower Hamlets |
Internet | |
| Catford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Allen
(@ChrisDAllen95) reported
@O2 hello, Please help, I bought new sim and topped up £10, but when I go to redeem £10 free credit offer, it says, "this offer isn't for you".
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Karin Saelig 💙
(@KSaelig) reported
@getnorthern @O2 I’ve had these calls a few times. Each time I tell them they’re welcome to reduce my bill by the 40% they offer. They already have my customer details as they’re apparently O2, so just reduce bill for me. They hang up!
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Lisa Davidson
(@yayadavidson) reported
@O2 The contract was for my niece who has since taken out her own contract. I have been paying hers for the past 10 years but now need to cancel the airtime only until the device is paid off. She has stayed with 02. Some assistance / flexibility for your loyal customers would be nice
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ste faulkner
(@THEDADDYFAULK) reported
@O2 what’s wrong with the network? No signal! Trying to run a business here !!
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wendy c
(@wendy100) reported
@getnorthern @O2 I had similar call several weeks ago as did a friend who deliberately kept giving wrong code until they gave up! Just hang up offers too good to be true are too good to be true!
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nehalorn
(@nehalorn) reported
@O2 What sort of scam is this. I have been told this issue was resolved
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tamara sian
(@tamaragoodwin96) reported
@O2 i was given disney plus as a extra when I joined o2 contract a few days a go but I havent got the link for it now and cant seem to find out how I can get it free with the app could you help me plz
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Gem
(@CatFankles) reported
@O2 Getting really fed up with this now. I wait a day for a response and you haven't addressed my main concerns. I'm being charged for a SIM card I've not received and you've only given me 3 months Disney+ when 6 months was advertised. Can you please sort this or I'll cancel.
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nehalorn
(@nehalorn) reported
@mkms0618 @O2 @O2 still waiting for response to my issue. Is o2 running a scam to overcharge as I was on a £8 plan and left within the 14 day period due to terrible service. Now after 28 calls over the past 32 days to sort this issue and promised a refund I have been sent a bill for £168
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Ravi Pawa
(@ravipawa2) reported
At Luton with no signal or 2 bars 3G at best. Unbelievable @O2 @LDNLutonAirport So rubbish