O2 Outage Report in Kensington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kensington come from postal codes W8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (25%)
-
Total Blackout (14%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent O2 outage reports came from the following cities: London, New Southgate, Hackney, Fulham, Bromley, Leyton, Ealing, Southwark, Croydon, Acton, Bermondsey, Harrow, Enfield Town, Belsize Park and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| New Southgate |
Internet | |
| Hackney |
Internet | |
| Fulham |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
-
Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
-
Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
-
David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
-
John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
-
Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
-
marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
-
Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
-
Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
-
Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
-
Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
-
NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
-
Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
-
Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
-
Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
-
Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
-
Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
-
Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
-
Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Krishan chavda
(@ChavdaKrishan) reported
@O2 once again, poor service from o2. Got offered a contract deal, it went out of stock. Now back in stock, and no one want for honour it, even with a proof of screenshot!
-
Neil Crawford
(@NCWellFit) reported
@O2 I need your company to stop harassing me & resolve an issue immediately. My account is cleared & closed yet your continue to request payment. Please deal with this matter right now as when I call you say you have or cut the line. Appalling.
-
Paul Rawding
(@sennaf15) reported
@O2 Fix your shockingly bad internet service
-
chris aldridge
(@netsmith) reported
Hey @O2 you seemed to have doubled my mobile bill this month for some reason, does that mean I now have to spend 2 days fighting with the 2nd worse customer service (after @virginmedia ) in the country?
-
Dan G
(@Gr8Customer) reported
@O2 @LutzSchueler @Trustpilot See my feed for detail on O2 not being helpful, not calling back, hanging up on me and making me drive to a shop for no reason. Still no network service.
-
Anna Gordon
(@AnnaGordonPics) reported
@O2 No just not working all the time. I need it for my business. It’s unacceptable. I will give it a few more hours then will cancel my contract and move to another network.
-
Krishan chavda
(@ChavdaKrishan) reported
@O2 your customer service is a joke! I’ve gone through to 5 agents to raise my complaint. They all assume they can help and when they can’t I’m being passed around. I don’t have time for this crap. Can you give me a number where I can raise my complaint?
-
Andy
(@andybish2000) reported
@O2 customer service is shockingly alwful. I have some issues in setting up a new account and tried to contact customer service The automatic chat says it can not transfer to an agent. The phone number rings out and next available time to book a call back is FOUR days away!
-
Alan
(@MrGrinchmas_) reported
@O2 are absolutely shocking right now, mast down in my area, has been for a while, slow or no wifi at all, I do love the circles on my screen for every app, hoping to fix by 30.12 but want me to pay for a service that doesnt work and in east london at work too its garbage !!
-
Scott🎸🎸
(@s07811101222) reported
@lukedavis095 @O2 I’ll advise you quickly look out for @LordFarha for help.