O2 Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent O2 outage reports came from the following cities: Lewisham, London, Belsize Park, Camden Town, Harringay, Wembley, Ilford, Croydon, Brentford, City of Westminster, Enfield Town, Hampstead, Ealing, Wood Green and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Belsize Park |
Internet | |
| Camden Town |
Phone | |
| Harringay |
Community Discussion
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O2 Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Andrew
(@pitcombe) reported
from
Camberwell, England
The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@KateAlexa_ @O2 IT IS AWFUL
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@Armaanilyas2 @O2 It’s so crap!
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@thebrownvixen @O2 It’s the worst
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Moss
(@coty042) reported
@O2 It's not my postcode. It's where your service is diabolical.
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Karen Gervers
(@GerversKaren) reported
Diabolical service, 6+ weeks & counting to sort out a simple issue. Failure to call back, many hours on hold. @dmvcomms as your @O2 business partner is severely damaging your reputation. #ShameOnYou
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K E Z I A
(@KeziaLovell) reported
@O2 hi! I lost o2 service at around 4pm today and it still hasn’t come back - I checked online and there doesn’t seem to be an issue reported in my area - idk if there’s something I can do to fix this?
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Mark Griffin
(@griff1m) reported
Dissapointed that @O2 will not honour their 50% off a Samsung Galaxy tab S7 plus keyboard case without me returning the ~£900 tablet and reordering again after a system issue with my original order. Surely I shouldn't have to cancel my contract to make this happen.
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🌈 Eileen 🌈
(@eileenfiona__) reported
@O2 hi there. My son having issues topping up his payg mob via the app, we've tried 3 different bank cards (the one registered on the app now lost) and he is getting an error saying the payment can't be taken. I have same set up and topped up no probs
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Balazs Borcsok
(@bbbalazs007) reported
@O2 I have asked for proof of usage and proof of purchase of one of my device twice already....promised you will send it over within 24hours ....twice🤯🤯🤯 I can spend £250/month somewhere else with probably better customer service ...@O2 pull your act together
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Lukas Piatkowski
(@deratoul) reported
@O2 not even saying about "loyalty" ive been always on time paying customer for last 4 years and you want to credit check me again? you are having a laugh. you must be the only one. and please take that page telling you next day del off. its never next day.
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Dragon Page
(@dragonpage3) reported
If you ever want a company to rip you off, lie to your face, and then blame it on you then I have good news! @O2 will do ALL of that and all you have to do is waste over 3.5 hours of **** hold music and incompetence 🤡
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YouTube: MISHARLIE
(@ItsMisharlie) reported
@VodafoneUK ARE NOW HANGING UP ON ME EVERYTIME I CALL ABOUT MYYYYYYYYY MISSING PHONE THAT THEEEEEEEY ******* LOST!!!!! @O2 I THINK I NEED TO MOVE TO YOU AS MY NEW SERVICE PROVIDER
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🌈 Eileen 🌈
(@eileenfiona__) reported
@O2 Is there any info on why he may be encountering these issues?