O2

O2 Outage Report in Eltham, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Eltham, Greater London, England 11/24/2025 11:40

November 24: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent O2 outage reports came from the following cities: Bexleyheath, Sevenoaks, Poplar, London, City of Westminster, Merton, Hackney, Romford, Caterham, Erith, Orpington, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Phone
United KingdomSevenoaks Phone
United KingdomPoplar Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • mustafayadigg bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • vinnypDJ VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RABAMBER R Bamber (@RABAMBER) reported

    I can also still see on Uswitch. Off to @O2 as not vary reassuring customer service at all so certainly don’t want to spend 2 years with you

  • vonisred Yvonne (@vonisred) reported

    @AirtimeRewards @O2 hi can you help please. My partner redeemed £20 with you on 20/04 but it is still not showing on his o2 account. He spoke to o2 last week and they couldn't see it on his account.

  • ricoedd Neil Richardson (@ricoedd) reported

    @O2 There a mask down in the area? According to o2, when will it be working again. Can't make calls etc.

  • reddwarf4ever Keith thornton (@reddwarf4ever) reported

    @O2 Yes I know, but when I go to activate it, the message says can’t have it as virgin BB not available in my area, but have had virgin BB for years, I hear this is a common problem with your website

  • PK1_F1_Fan PK1 (@PK1_F1_Fan) reported

    @O2 I've been coerced into early upgrade, what salesguy promised vs what accnts telling me r 2 different things. Cust.srvs unable to refund my £ back to crdit card which I used to pay off existing balance on phone. I'm a loyal 02 custmr over 20 yrs I'm asking for help to resolve

  • devils50 Simon Devlin (@devils50) reported

    @O2 why is your 5G slow? No faster than 3G

  • edtomu tom dixon (@edtomu) reported

    @O2 Hi! I received a code for Odeon cinema via the Priority app. But it’s not working! Normally it works fine without any issue. The app suggests I should Tweet for support. Thanks!

  • Ian1Martin Ian (@Ian1Martin) reported

    @O2 having trouble online transferring my number to you

  • techdirect79 Techdirect79 (@techdirect79) reported

    When there is emergency at @O2 @TheO2 Anyone: Fire, Quick call 999. @O2: OK. Can we interest you in this AirPods Its just £109 and best part is we can add it to your next bill.. Sometimes just do what the customers ask you to.. People will buy more if you give good service

  • KinningMichelle Michelle kinning (@KinningMichelle) reported

    @O2 can I please have help