O2 Outage Report in Eltham, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Eltham, Greater London, England
The most recent O2 outage reports came from the following cities: Tower Hamlets, Grays, London, Dagenham, Catford, Croydon, Hendon, Harringay, Sevenoaks, Streatham, Bermondsey, East Ham, Lewisham, Woodford Green and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Wi-fi | |
| Grays |
Phone | |
| Grays |
Phone | |
| London |
Phone | |
| Tower Hamlets |
Internet | |
| Dagenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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colin
(@bones1910) reported
@O2 Hi 02, now 13 days my fathers phone hasn’t been working,26 reboots and sim swaps and support still hasn’t fixed it, their latest advice, swap the sim again.I don’t want any action on this tweet,I just want it recorded that the support I have got has been worse than useless
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Ashley Board
(@board_ashley) reported
@O2 I have to use my phone for work purposes and rack up international calls. I always pay my bills without issue. You decide you need payment for today now, block my phone and can’t find my details to pay tonight before an important journey early tomorrow where I need contact!
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Andrew Norgett
(@AndrewNorgett) reported
@O2 has to have one of the most annoying customer service chatbots I have ever experienced. All I wanted to do was pay the remaining Device Plan balance, but I now want to leave O2 after more than 20 years, as their website and automated customer service has peeved me off!!
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Dave Winstanley
(@rhinowinny) reported
@O2 do you think being held in a queue for 38 mins and 5 secs then to be cut off with an automated 'goodbye' message us acceptable? Your customer service is pathetic!
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hannah
(@lolheyitshannah) reported
@O2 hi does it cost anything to cancel a contract within the 14 day period??
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Ian Grody
(@pickled_tinker) reported
Is @O2 actually blocking VPN connections? It seems the only UDP I can send from an O2 link, is DNS, but never actually makes it to that DNS, O2 seem to transparently intercept and forward to theirs. Dodgy AF.
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MESSYMAGGIE 🇿🇼
(@wadziella) reported
@O2 I have no network can you sort this out please and thanks
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Becky Keating
(@Mummy1003) reported
@O2 dont understand how im trying to change my dd to 1 day later and being told I will be charged twice next month. Really disappointed I have been with you for 15 years and its stressful knowing I struggle every month becuase you take a dd to early which may I add I never set up
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Ian
(@ilockyer) reported
@O2 signal strength in EX1 area seems unusually low. Any service issues we should be aware of?
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electro sound discos
(@electrosound007) reported
@O2 why is it I can get a signal in the Mersey tunnel but struggle to get a signal in my own house?.....I had a perfect, uninterrupted call going through the tunnel but when im at home i either have to call people on WhatsApp or Facebook messenger?