1. Home
  2. Companies
  3. O2
  4. Eltham
O2

O2 outages and service status in Eltham, England

Service-wide status: O2

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Eltham, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • Latest local activity: Sep 22, 1:15 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 44% Total Blackout (44%)
  • 34% Internet (34%)
  • 22% Phone (22%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Eltham, England

O2 signals over the past 24 hours, with local activity from Eltham, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Eltham, England

The most recent O2 outage reports came from the following cities: London, Hackney, and Dagenham.

CityProblem TypeReport Time
London Phone 1 day ago
London Total Blackout 2 days ago
London Phone 5 days ago
London Total Blackout 5 days ago
London Internet 7 days ago
Hackney Total Blackout 7 days ago

Nearby cities with recent reports

London

5 signals in the past 7 days

1 day ago
Hackney

1 signals in the past 7 days

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • davidmcbride1
    David McBride FCCT (@davidmcbride1) reported from Erith, England

    @O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.

  • ChristianRad
    Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • AndrewRatnage
    Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from Islington, England

    @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Erith, England

    @dhl e-commerce is the worst company I've ever had to deal with. The customer support just blatantly lie. @o2 your no better. Resulting in me cancelling my contract and going elsewhere after so many years. What a joke.🤬

  • SwissFrankIsGon
    John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • jamesmurray07
    James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • ROBRV
    Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • david52987296
    david (@david52987296) reported from Victoria, England

    @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

  • HawanDs
    Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • DavidHHeadley
    David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • martinemorris
    Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • NokkTheDwarf
    roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • ThomasAlexJenk1
    Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

  • Payney26
    The Guv'nor (@Payney26) reported from Bromley, England

    @O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • EmmaSaidThis
    ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ozzybn1989
    JB (@ozzybn1989) reported

    Another dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2

  • lmclells90
    Lauren McLellan (@lmclells90) reported

    @O2 I need to make a formal complaint over appalling customer service over fraudulent activity on my account. I've tried endlessly to resolve this since it first came to light to no avail. O2 confirmed they would stop my direct debit to avoid the £286 bill leaving my account

  • JohnTillUK
    John Till (@JohnTillUK) reported

    My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.

  • Halbutt
    Lauren (@Halbutt) reported

    @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

  • Jes_Squirrell
    Jeremy Squirrell (@Jes_Squirrell) reported

    @wheat_daddy @O2 Could be the coms mast itself. We’ve had trouble with Vodafone signal for a few weeks, then all of a sudden we have got upgraded to 5G and a decent phone signal. Hopefully you’ll get the same soon? 🤞

  • londonlaraine
    Laraine Kempster (@londonlaraine) reported

    3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2

  • Andrewislington
    Andrew (the *****) (@Andrewislington) reported

    @JohnTillUK @O2 I’M HAVING THE EXACT SAME ISSUE I literally do not have the time to pick up the phone every time

  • JohnTillUK
    John Till (@JohnTillUK) reported

    @sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/

  • KansasMax
    Max Kansas (@KansasMax) reported

    @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

  • AliceMowse
    Alice Mowse 💙 🌱❤️ (@AliceMowse) reported

    @O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE

Recent O2 reports in Eltham, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • London: Phone
  • London: Total Blackout
  • London: Phone
  • London: Total Blackout
  • London: Internet
  • Hackney: Total Blackout

O2 detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (52 minutes)
  • Detected:
    Detection ended: (39 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

O2 outage reports by location

Choose a location to check local O2 reports and activity.

England

All O2 report locations