O2 Outage Report in Eltham, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Eltham, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Croydon, London, Sevenoaks, Mitcham, Tower Hamlets, Grays, Dagenham, Catford, Hendon, Harringay, Streatham, Bermondsey, East Ham and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Croydon |
||
| London |
Phone | |
| Croydon |
Phone | |
| London |
Phone | |
| Sevenoaks |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Smiley
(@S829567) reported
@VodafoneGroup @O2 how 2 do customer service by @bt_uk - I miss a payment & am disconnected cos their app fails, they agree they’re at fault. After 40mins on phone they ‘compensate’ me by not charging a late payment fee or a reconnection fee! Ooh I feel special # CustomerService
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Dean Jones
(@DeanJones_1) reported
@O2 “what time do you want your phone delivered?” Me: PM as I won’t be home until the afternoon. Email from 02 at 12:15pm “you missed your delivery.” Like fair enough it’s PM but ******* like
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James Corbett
(@jtrcorbett) reported
@O2 little to no signal in Troon, South Ayrshire today apparently because of upgrade works. Couldn’t we have had some warning?
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Paul Thompson
(@P_A_Thompson) reported
@O2 Why is it you have "engineers working on a nearby mast" or "upgrading a mast" nearly every other week and have no mobile service for hours on end, and yet when they've done the signal strength is just as **** as before they started?? I mean NASA can get contact from Mars ffs
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HarryP
(@harrie697) reported
@O2 have issues with my phone reception in the house & keep missing your calls or or my phone loses signal when I talk but instead of calling me back straightaway when I've answered you close the incident number and I have to start all over again?!!
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Abdullah
(@Abzs90) reported
@stevecurtis_85 @bt_uk @O2 Yeah I had the same problem flashing orange. I have called up I don’t have service until Tuesday that’s when the engineer will come really bad service not impressed
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Stephanie *****
(@steph_dee_x) reported
@O2 can someone please help me with my data?? I ran out and agreed to get more but it starts tomorrow can I get it started today? I need it for bank as I use my phone to pay for things #o2 #o2help
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Josh Beaden
(@BeadenJosh) reported
@O2 the woman on your customer service team then went to BLOCK ALL 4G on my mothers phone. Top notch customer service, when she bought the phone and sim 2 days ago. What a fantastic experience. Please contact me because I want this resolved and that idiot fired.
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nathan
(@happysnapperpbo) reported
@O2 hi is there any reason why your service is so poor in pe3 the last month?
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James
(@JamOnScones) reported
@O2 Are your engineers coming by paddle boat via Madagascar? It had been about a week before I tweeted you, and now it’s been another... is this actually ‘an issue’ or is your network just crap in this area? Honest answer please so I can swap networks if needed