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O2

O2 Outage Report in Dartford, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Dartford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Dartford, England

The most recent O2 outage reports came from the following cities: Newham, Hackney, Bromley, Poplar, Gravesend, Southwark, Ilford, Upminster, Abbey Wood, Dartford, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Newham Phone 3 days ago
Hackney Phone 12 days ago
Hackney Internet 16 days ago
Bromley Wi-fi 16 days ago
Hackney Phone 17 days ago
Hackney Total Blackout 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • nathibeats
    IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • monicathenurse
    Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • JonMannings85
    Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • SWheatlandCAFC
    Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • DrHannahLB
    Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • deltabug
    Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • RhondyPondy
    Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • sarahbennetto
    Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • SophieGudge_
    Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • BhattMilli
    Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SamthaJay
    Samantha (@SamthaJay) reported

    @O2 My renewal is due but looks like I can get a better deal with @tescomobile - who use your network?! I don’t really want to leave but need to look for the best value…

  • No_Gimicks
    ®️ (@No_Gimicks) reported

    @O2 I travel all over the country and in 90% of the places I end up the 3G/4G signal is almost unusable

  • benmac89
    Ben McGladdery (@benmac89) reported

    @O2 That would be fine O2, if I hadn't Dm'd about this issue again, and again, and again, and again time and time over. Can you please ask your team to DM me to sort this issue out as the team assigned previously haven't actually helped.

  • JusticeBenson
    JUSTICE O.🇳🇬🇬🇧 (@JusticeBenson) reported

    @O2 hi O2.... west london reception is really bad. Can you fix it .... its been bad for some days now

  • mstorm0034
    mstorm (@mstorm0034) reported

    @VMO2News @O2 terrible service trying to add a new phone to my contract as part of family plan. Your advisor knew nothing has set it as a general new contract so no discount and could not answer basic questions. He got stroppy when pushed for answers

  • AyobolaDeborah
    AYOBOLA DEBORAH (@AyobolaDeborah) reported

    Trying to get through to someone in @O2 customer service / live chat is harder than believing people eat amala of their own free will.

  • Kkkatie1993
    Katie (@Kkkatie1993) reported

    @O2 hello, iv sent a direct message to you please can someone help. Thanks

  • kyle_harring
    Kyle Harring (@kyle_harring) reported

    @O2 how can you help that your advisors consistently give the wrong info? You got a time machine or something?

  • iluyimbazi
    Ivan Luyimbazi (@iluyimbazi) reported

    @O2 The problem is with VoLTE switch not appearing for O2 eSIM. It appears for the other physical sim and I didn’t enable it. I want to enable it for O2 because it’s the one I use for data and calls. That link doesn’t help

  • dawnypopssquad
    Dawn Anderson (@dawnypopssquad) reported

    @O2 excuse me but why are you turning off the 4G service on my account when that’s what I pay for and what have you turned off 4G calls you have no right and I like this reinstated on my phone ASAP you don’t either send anything in a email