O2

O2 Outage Report in Dartford, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dartford, Kent, England 02/18/2026 11:00

February 18: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dartford, Kent, England

The most recent O2 outage reports came from the following cities: London, Newham, Chigwell, Waltham Forest, Hackney, Southwark, West Malling and Grays.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomChigwell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • james_rogers James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • alfie_dobbo Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ennelle E****E (@Ennelle) reported

    @O2 I cancelled my contract and now I can’t see my final bill in myO2. Can u help please?

  • GCsurv GC (@GCsurv) reported

    @O2 Sort your 4G network out in Burnley and many people will be happy. 3G is better than your 4G!

  • YorkibarKid The YorkiBar Kid 🇺🇦 (@YorkibarKid) reported

    Why is @o2 network crap?? In #Guildford town centre and none of us can get on the network??

  • MikeJ0nes8 Michael Jones (@MikeJ0nes8) reported

    @O2 Appreciate that, however i first messaged Wednesday at 08:33am. 24-48 hours per reply isnt good enough due to the nature of the issue.

  • ZMT21967434 ZMT (@ZMT21967434) reported

    @O2 the worst customer service ever. one *. Took out new sim only contract on 4th March. Provided PAC code to keep my number. After 2 days, number not ported in. Tried online chat as well as customer service number. Passed from one team to the next. Stay well clear

  • tully_wendy Wendy Tully (@tully_wendy) reported

    @brightonsnapper @O2 Yeah done that with Vodafone and they done the same thing......! Complained over poor signal strength but yet there was nothing wrong with signal strength for the first few weeks; then nothing! Refused to pay and they sent the hounds out 'stating i was breaking the contract!

  • SticksAndBr1cks Lottie (@SticksAndBr1cks) reported

    @O2 I’ve also just been informed by a friend that this response it a copy and paste response to what she got as she’s having the exact same issues. But she did it in a private chat. Do better, this is shameful.

  • zam_19949 Sam (@zam_19949) reported

    @O2 If you’re a good citizen but you want to experience prison then be a O2 customer.

  • zam_19949 Sam (@zam_19949) reported

    @O2 Less of this and help more to customers.

  • AS04642849 A S (@AS04642849) reported

    @O2 you provide a crap network (I'm lucky to get data on my commute), is going up by 17%. Let me guess, you having rising costs and there is nothing you can do?