O2

O2 Outage Report in Dartford, Kent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dartford, Kent, England 12/11/2025 05:30

December 11: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dartford, Kent, England

The most recent O2 outage reports came from the following cities: Hackney, London, Basildon, Ilford, Bexleyheath, Sevenoaks, Poplar, Romford, Erith and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Total Blackout
United KingdomBasildon Phone
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • PhHaines Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pottersjohn John Mothershaw (@pottersjohn) reported

    @FrostyFrosty_ @O2 Not quite as bad as that but I upgraded in store the other day only to find out my latest phone doesn’t come with a plug for the charger even though surely they would know it’s not the same plug as my old one

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @O2 never known such poor service and its getting worse, supposed to have 5g yet signal is non-existent!!! Just get messages to say a nearby mast isn't working Just completely unacceptable

  • DBC_RYANGAMING DBCRYAN (@DBC_RYANGAMING) reported

    @cajogos @O2 mate 02 are **** ive spoken to them 3 times with the same issue each time ive been assured they have sorted it only to get the same problem everytime

  • GinTips Anon (@GinTips) reported

    @EnglandRugby @O2 looks realky crap.. will keep the existing jersey .. #RFU lack exciting originality like their team and coach .. oh .. enough said #******

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Why is your network coverage so appallingly bad in SE England?🧐If I was a cynic I’d guess it’s because you couldn’t give a toss….

  • cajogos CarlOOOoos 👻 cajogos 🎃 (@cajogos) reported

    Anyone in the #MobileTech world can give me a hand? Customers on @ThreeUK are not able to call me since I moved to @O2. I have been sent back and forth each telling me to contact the other. I'm sure it's a simple routing problem. Anyone has any emails one can use? #ThreeUK #O2

  • FennijerC RogueGuru 🦎 (@FennijerC) reported

    @O2 any idea why my phone would be losing network connection and going to 'emergency calls only' regularly. It's happening in places I know I should have signal and I need to go in and out of airplane mode to get the network back. Been happening for a week or so

  • harrysmaple97 P Maple (@harrysmaple97) reported

    @o2 11 days to sort out a simple issue and still resolved. Its actually an embarrassment.

  • Anthony15665779 MCFCANT88 (@Anthony15665779) reported

    @O2 @kwhite_96 Problem is your obviously lying to your customers and it's not fair. Your customers pay a lie t of money for a service they can't use properly I'm having these issues too and I keep getting told that a mast is down..

  • KamDhaliwalx Kam Dhaliwal (@KamDhaliwalx) reported

    @O2 upgrade you but send out imaginary phones - called x6 times to be fobbed off!!! Been waiting by the front door since Fri for my phone to arrive. "Not our issue, speak ro DHL"