O2 outages and service status in Dartford, England
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- O2 generated 0 outage signals in the last 24 hours around Dartford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 9, 12:19 PM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dartford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dartford, England
The most recent O2 outage reports came from the following cities: Hackney, Dagenham, Newham, Lewisham, and Bromley.
| City | Problem Type | Report Time |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Phone | 20 days ago |
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Phone | 28 days ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Adam Farnsworth (@farnsworth_adam) reported from Romford, England@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Paul Andrews (@PaulAndrews007) reported from Hawley, England@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, EnglandKeep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Olly Groome (@ollygroome) reported from Bromley, England@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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AA Ron 🖤 (@Munden87) reported from Addington, EnglandAnyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Philip Haines (@PhHaines) reported from Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Raru (@raru1980) reported from Poplar, EnglandGood morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Henry Coates (@Henry_Coates) reported from Walthamstow, England@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Carl Hellicar (@CHellicar) reported from Sutton at Hone, England@MikeHollows @O2 Yeah is this something OfCom can help with?
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John (@saps_JP) reported from Stratford, EnglandSeriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Pippa Crowther (@getpipfit) reported from Sutton at Hone, England@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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emily (@colbridgey) reported@Ticketmaster @AXS_UK @o2 you need to sort this out immediately. I can’t buy one single accessible ticket so it adds my carer ticket automatically. Then it says I can’t buy these tickets because of the spare seat. And it won’t even let me purchase the spare seat?? So I can’t buy the damn accessibility tickets
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Kieren Bushnell (@kbushnell1975) reported@davefreeman1908 Ha...I think not. Its the fact buying an item id made so difficult and then when you try, @O2 completely messed it up on multiple occasions and then provide a customer services line which is not fit for purpose.
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Kieren Bushnell (@kbushnell1975) reportedNever using @O2 ever again. They are an utter disgrace of a company. Avoid at all costs. What a shambles of an organisation you have become.
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Stephen (@Stephen1494712) reported@O2 Finally got it sorted. You guys need to fix your payment system, the email verification for login doesn’t work properly and when login finally works it automatically attempts to take payment on whatever wallet shows then fails. Then login has to be attempted again. And fails.
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Justin Diamond (@JustinDiamond16) reported@O2 your payment page still don’t work on your website. Iv seen on here others are having the same problem so why when the website was down last night for maintenance why could it not be looked in to
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Mhabib (@mhabib18) reported@O2 Ordered an upgrade on 1 May, order NC338316791. Eight days later, still no clear delivery or collection update. Stop chasing new customers and fix service for existing ones. PATHETIC customer service. Absolute trash.
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HustlingWalrus (@HustlingWalrus) reported@O2 you gonna fix the visual voicemail text bug or just let it sit there. You charge enough money and don't spend it on better signal surely you can put a bit towards fixing bugs.
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴🇬🇧 (@BritsB4Boats) reportedI strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already
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Jamie (@Jamie_LEC) reported@O2 Yh it was We got through on phone and said disability is now sold out so my daughter had miss out because of the website not working
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Kieren Bushnell (@kbushnell1975) reported@O2 Your customer services are terrible and abject. I've been awaiting a promised call back now for over an hour, after you passed me from pillar to post to try and buy a new item. I've been with you for well over 20 years and I am very likely to cancel everything with you if you don't pull your finger out and do as you have said you were going to. Very unhappy with your service.