O2 Outage Report in Dartford, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at O2
O2 is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Dartford, Kent, England
The most recent O2 outage reports came from the following cities: Newham, Chigwell, London, Waltham Forest, Hackney, Southwark, West Malling, Grays and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Chigwell |
Internet | |
| Newham |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Soph 💕
(@SophieGudge_) reported
from
Ilford, England
This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.
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Ian Crowne
(@Toucsy) reported
from
Poplar, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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IG: nathibeats
(@nathibeats) reported
from
East Ham, England
@O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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dean
(@scouserdean91) reported
@O2 my phone is not working been like this most of the day cant call or text or use data. People cant even ring me either
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Steve
(@spsduncan) reported
@O2 Your 4G is Reading (RG30) sucks. If the solution you gave me "find a WiFi hotspot or wireless network" is your best solution then maybe you should give the mobile Internet game away. You clearly aren't very good at it.
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Richie Teal
(@TBAGTEAL) reported
@O2 called to cancel my contract when I eventually got through the call handler hung up twice !! Absolute joke of a company !!
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Make Football Better
(@jumcraddock) reported
@O2 @allfor1john @o2 Your mobile data speeds have gone right down last 6 months sometimes says you have 4G and get nothing, phone only ever works right when connected to wifi.
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Chomba Mwape-King
(@chombabaregrilz) reported
@jumcraddock @O2 @allfor1john I thought it was just me experiencing this ! Signal is shocking with O2 !
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Kieran
(@keerybobs) reported
@O2 good evening. Been on hold for over 20 mins then you hang up on me. Happened twice now. Can I speak to someone?
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Make Football Better
(@jumcraddock) reported
@O2 @chombabaregrilz The steps telling me “there may be network congestion” sounds like a you problem..
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Jay
(@join4te) reported
@O2 Day 23 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Tracey Smith
(@syallaarts) reported
@O2 oh my god why have you made this do hard! I just want to pay my bill! My o2 app can't add my card or take payment from it. Your automated phone system sucks and also can't authorise my card. Its not my card its your system. What is happening. Meanwhile I'm on limbo hold...
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Andrea Goodheart 🎄🌟
(@Brackenheart) reported
@O2 Really annoying!!! Have been in a queue for about 20 minutes, finally spoke to an advisor who said she’d transfer me to the correct department & I got disconnected!!! Have already wasted time trying to sort problem online! Not possible!!! 😠