O2 Outage Report in Dartford, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Dartford, Kent, England
The most recent O2 outage reports came from the following cities: Hackney, London, Basildon, Ilford, Bexleyheath, Sevenoaks, Poplar, Romford, Erith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Total Blackout | |
| Basildon |
Phone | |
| Hackney |
Internet | |
| London |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Mothershaw
(@pottersjohn) reported
@FrostyFrosty_ @O2 Not quite as bad as that but I upgraded in store the other day only to find out my latest phone doesn’t come with a plug for the charger even though surely they would know it’s not the same plug as my old one
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Samantha Bull
(@Sammiebutler88) reported
@O2 never known such poor service and its getting worse, supposed to have 5g yet signal is non-existent!!! Just get messages to say a nearby mast isn't working Just completely unacceptable
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DBCRYAN
(@DBC_RYANGAMING) reported
@cajogos @O2 mate 02 are **** ive spoken to them 3 times with the same issue each time ive been assured they have sorted it only to get the same problem everytime
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Anon
(@GinTips) reported
@EnglandRugby @O2 looks realky crap.. will keep the existing jersey .. #RFU lack exciting originality like their team and coach .. oh .. enough said #******
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Piggy Malone
(@PiggyMalone1) reported
@O2 Why is your network coverage so appallingly bad in SE England?🧐If I was a cynic I’d guess it’s because you couldn’t give a toss….
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CarlOOOoos 👻 cajogos 🎃
(@cajogos) reported
Anyone in the #MobileTech world can give me a hand? Customers on @ThreeUK are not able to call me since I moved to @O2. I have been sent back and forth each telling me to contact the other. I'm sure it's a simple routing problem. Anyone has any emails one can use? #ThreeUK #O2
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RogueGuru 🦎
(@FennijerC) reported
@O2 any idea why my phone would be losing network connection and going to 'emergency calls only' regularly. It's happening in places I know I should have signal and I need to go in and out of airplane mode to get the network back. Been happening for a week or so
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P Maple
(@harrysmaple97) reported
@o2 11 days to sort out a simple issue and still resolved. Its actually an embarrassment.
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MCFCANT88
(@Anthony15665779) reported
@O2 @kwhite_96 Problem is your obviously lying to your customers and it's not fair. Your customers pay a lie t of money for a service they can't use properly I'm having these issues too and I keep getting told that a mast is down..
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Kam Dhaliwal
(@KamDhaliwalx) reported
@O2 upgrade you but send out imaginary phones - called x6 times to be fobbed off!!! Been waiting by the front door since Fri for my phone to arrive. "Not our issue, speak ro DHL"