O2 Outage Report in Dartford, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dartford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Dartford, Kent, England
The most recent O2 outage reports came from the following cities: Upminster, Southwark, London, Ilford, Orpington, Sevenoaks, Romford, Dagenham, Hackney, Leyton, Grays, South Ockendon, Gravesend, Poplar and Swanley.
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Community Discussion
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O2 Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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The Guv'nor (@Payney26) reported from Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Pippa Crowther (@getpipfit) reported from Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Rob Harvey (@ROBRV) reported from Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Lou 🐝 Lou (@Stasisesque) reported from London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Keith Lynn (@Keith_Lynn) reported from Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Faye Poulton (@a_poulton30) reported from Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Jase (@mindserenade) reported from Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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📶PhoneMast (@Phonemast) reported from Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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⚡️Emma⚡️ (@electriccandles) reported from London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Louise Lfc (@loulou009) reported from Rochester, England
@O2 why is your website so terrible to use and not load up the pages properly 😫
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Jennifer Ferguson (@Jennifer03017) reported from London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Martine Morris 💙 (@martinemorris) reported from Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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James Rogers (@james_rogers) reported from Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Adam Farnsworth (@farnsworth_adam) reported from Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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⚡️Emma⚡️ (@electriccandles) reported from London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Clare Ryan (@clarejryan) reported from Kemsing, England
Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭
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roger (@NokkTheDwarf) reported from Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hari Derwisch (@hariderwisch) reported
@O2 why do you have the “lines are unusually busy and there will be a long wait” announcement? It’s not unusual, it’s your modus operandi. The hold time is bad enough without you insulting my intelligence.
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HER (@byeflop) reported
I have been trying to get a PAC code from o2 for about 2 weeks now. Their webchat team simply refused to give it. The website/account page does not work and is broken and as I have more than one number on the account I am unable to text. @O2 @Ofcom @TheFCA
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Neil Jeffery (@SirBlimelyWindy) reported
@wonder_girlx @O2 Possibly- he was speaking so damn quickly
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Nicholas Fawcett (@NicholasFawcet5) reported
@O2 Do not go anywhere near this company . Been on hold over an hr to cancel a sim, passed from pillar to post . 3rd day in a row I’ve tried to cancel this . Customer service is non existent
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Rob Stroud (@robstroudUK) reported
@MsABooKay @O2 Urgh yes - I came back to o2 last year and have found the data speeds in particular really poor. There’s a patch in the middle of Bristol where I never get any connection at all. I’ll also be leaving as soon as the contract is up.
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Nicholas Fawcett (@NicholasFawcet5) reported
@O2 Passed to 3 different people , non would let me pay of the £18.43 I owe. Not capable of putting me through to the correct department?How on earth would customers ever go with or stay with you with this sort of awful customer service ? Probably now the worst I’ve ever had
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Naomi Taylor (@naomitaylorart) reported
@O2 every week i’m on the app for 2pm to get the Odeon tickets and the ‘use now’ button comes up and I click it but it says ‘sorry there is a problem with your request’ I used to be able to get tickets when I pressed the use now button as am there exactly on time. So frustrating
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Sy Ahmed (@Syedofficial90) reported
@O2 Can someone from customer service call me? I’ve been on the line for 45 minutes at a time for the past few days but no luck!!! Ridiculous!
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Beamer (@thisisastory_) reported
Customers using the data packages in their bundles which @O2 sold them are being told that the investment required to support the growing demand the our network of them using said previously paid for data, means their bills are going up nearly 20%. Utterly disingenuous.
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Helen Nash 🎷🐈⬛ (@HelenWatkin11) reported
@o2 it’s impossible to get the odeon tickets through priority… first second they are supposed be online there is a problem with the app… keep trying but then they are ‘out of stock’ in one minute. Absolute scam.