O2 outages and service status in Dartford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dartford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (67%)
- Total Blackout (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dartford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dartford, England
The most recent O2 outage reports came from the following cities: Hackney, Dagenham, Newham, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Total Blackout | 14 days ago |
|
Hackney
|
Internet | 16 days ago |
|
Hackney
|
Internet | 17 days ago |
|
Dagenham
|
Phone | 1 month ago |
|
Newham
|
Phone | 1 month ago |
|
Newham
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Henry Coates (@Henry_Coates) reported from Walthamstow, England@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Alan Ferrari (@ferrari1fer86) reported from Romford, England@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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María (@Maria__RG) reported from East Ham, England@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, EnglandWhat’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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KB_UK (@kieranbowley) reported from Bexleyheath, England@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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AA Ron 🖤 (@Munden87) reported from Addington, EnglandAnyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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William Hill (@hillww1) reported from Stratford, England@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Sarah Bennetto (@sarahbennetto) reported from Hackney, England@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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James Miller (@jameskibwe) reported from Stratford, England@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Aimee (@aimeedufffy) reported from Sutton at Hone, England@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Olly Groome (@ollygroome) reported from Bromley, England@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Jean Penticost (@jean_penticost) reported from South Ockendon, England@O2 what’s happening, no signal & continuing for another 2 weeks!
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Jill Docherty (@JillDocherty) reported from Ightham, England@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Mr Rocking Gooner~ Terry 👨🎤 (@MrRockingGooner) reported from Romford, England@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charl (@ceeveepee) reported@O2 I’ve tried to top up my mum’s PAYG phone twice via 4444 and it has failed. The money shows now as pending being taken on the bank but the message on the phone said it hasn’t gone through. Is there an issue.
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Brian Cohen (@brian_cohe62281) reported@_emsyems @O2 Problem was solved through ADCGSecure.
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rebecca 🪩 (@horanfthrry) reported@O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?
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G (@Ginny1000) reported@O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!
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anton Simpson (@anton_simp66) reported@O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2
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Riemenschneider’s Horse (@larrythehook) reported@O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!
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🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reported@olive_blacklab @O2 Not ideal. I’m sick of it. Theres next to no reception at mum’s on any network, and at home I show 5G but data never works and calls are poor quality.
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nikiloveshexie (@nikiloveshexie) reported@O2 can you help? I’ve tried a few times to swap my SIM card from o2 to virgin Megvolt deal and it’s so complicated. I’ve followed the instructions and called a few times but now it’s locked me out for 30 mins! Help!
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Chris Beale (@bealec1988) reported@jackreeduk @EnglandRugby @O2 He scored 4 tries the other day. Granted it was against Bristol so it doesn’t count but still. He’s only 5 points behind Feyi-Waboso who’s also had injury problems. I suspect his time will come once Borthwick is gone.
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andy fox (@meesterFox2010) reportedDear @O2 please do some QC on your telephone service team on 08009777337. Almost completely unintelligible. Singaporean{?) accent so thick it needed many, many repetitions. "Thankyousomuchforthat" after my every answer extremely irritating. v frustrating