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O2 outages and service status in Dartford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Dartford, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dartford, England

The most recent O2 outage reports came from the following cities: Dagenham, and Hackney.

CityProblem TypeReport Time
Dagenham Phone 8 days ago
Hackney Total Blackout 14 days ago
Hackney Internet 1 month ago
Hackney Internet 2 months ago
Dartford Internet 2 months ago
Grays Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • WeatherLondon
    Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • Henry_Coates
    Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • Zenwork21
    Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • DavidZachary_
    David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • jean_penticost
    Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • davidmcbride1
    David McBride FCCT (@davidmcbride1) reported from Erith, England

    @O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • ROBRV
    Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • alfie_dobbo
    Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • PaulGrayburn
    Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • MrRockingGooner
    Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • clarejryan
    Clare Ryan (@clarejryan) reported from Kemsing, England

    Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • matchstickstorm
    v (@matchstickstorm) reported

    @O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?

  • deanyboy80
    Dean Noble (@deanyboy80) reported

    @O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

  • Plsdoright
    JCB (@Plsdoright) reported

    @O2 Another worrying call for someone claiming to be from O2 advising my sim is no longer usable and anew one would be delivered tomorrow. Have had about 10 similar calls! However previous callers didn’t call me a M….F…..when I declined. Please help @O2

  • MattHuddyHudson
    Matt Hudson (@MattHuddyHudson) reported

    @dapsy7 @O2 It's been like this for weeks and they ain't interested in sorting the problem. 11 more days then I can move to another company. 20+ years and gone down hill .

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @O2 There was no outage in Burnley, nor Horwich (right next to a 5g mast!) a day later. Tried the old airport mode reset, plus phone reset, neither worked. Got home, works fine. Little point paying for a mobile service if it only works when I'm home.

  • bethdoreyx
    Beth Stewart (@bethdoreyx) reported

    @O2 why is your app so bad

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @Char_Tutton @AmazonUK Yes I can. @O2 They left me without a working phone for 2 months. Even sent my broken phone to their repair centre and it came back still broken. Cancelled my direct debit mid contract and they sent debt collectors after me. I still didnt pay them

  • larissapelham
    Larissa Pelham (@larissapelham) reported

    @O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.

  • TintinPriv
    Ryan (@TintinPriv) reported

    @kokeshimum @O2 @O2 exactly the same with me currently in El Campello, fantastic 5g signal in the hills yet in Norwich my phone has “2 bars 5G” and I can’t load nothing