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O2 outages and service status in Falkirk, Scotland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Falkirk come from postal codes FK2 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Falkirk, Scotland

The most recent O2 outage reports came from the following cities: Falkirk, Airdrie, and Stirling.

CityProblem TypeReport Time
Falkirk Phone 13 days ago
Airdrie Internet 22 days ago
Falkirk Phone 1 month ago
Bathgate Wi-fi 2 months ago
Falkirk E-mail 3 months ago
Falkirk Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network in Central Scotland? Can you please advise?

  • QuantumSkyline
    Quantum Skyline (@QuantumSkyline) reported from Coatbridge, Scotland

    @Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Falkirk, Scotland

    @O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • bazer100
    Nanook🐶 (@bazer100) reported from Coatbridge, Scotland

    Well having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • angelickf
    #letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland

    @O2 code for daily draw not working 😭

  • angie_baby1986
    Angela Paterson (@angie_baby1986) reported from Livingston, Scotland

    The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

  • taylormcg35
    ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland

    @O2 have got to be the worst for customer service 😳

  • cullaloe
    Nick Hood (@cullaloe) reported from Mid Calder, Scotland

    @O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.

  • fkcommanderscam
    Cameron Macdonald (@fkcommanderscam) reported from Hallglen, Scotland

    @O2 good afternoon this is my last resort. I have a serious account issue that I have spent almost 25 phone calls trying to resolve but no joy. They also advise no way can I email . Is there any chance of assistance or advice here?

  • AdamFell3
    Adam Fell (@AdamFell3) reported from Stirling, Scotland

    @O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃

  • jamesshields51
    James Shields (@jamesshields51) reported from Mid Calder, Scotland

    @Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2

  • jimnimmo60
    oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network or calls all of Glasgow and Falkirk

  • fkcommanderscam
    Cameron Macdonald (@fkcommanderscam) reported from Hallglen, Scotland

    @O2 you have admitted that the issue was caused by an error on your end but you seem unwilling to assist to resolve it. I'm at the end of my tether

  • scotland_camera
    Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • Macgumerait
    Lee Montgomery (@Macgumerait) reported from Oakley, Scotland

    @StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisMPattinson
    Chris M Pattinson (@ChrisMPattinson) reported

    @Morgan7MJ @O2 The service in the UK is appalling now. The bandwidth is not big enough to support the number of subscribers on all networks. Vodafone is bad also especially in London

  • Beardmore8Mark
    Mark Beardmore (@Beardmore8Mark) reported

    @TomTugendhat @O2 @vodafone Automatic Roaming for UK customers-problem solved #roaming4all

  • ManovSteele
    Mark Steele (@ManovSteele) reported

    @O2 @dutsonsj Hi I have the same issue - what is the solution?

  • jennslcfc94
    MS (@jennslcfc94) reported

    @O2 you are absolute the worst company. My o2 account does not work. I can’t see anything. Everything just says no information available. I have no data and I can’t see why or even attempt to top up! What’s the point in PAYG if my account doesn’t work!!!!!!!!!!!!!

  • Arfurgolf
    Rod Clarke (@Arfurgolf) reported

    @O2 why are your customer services refusing to replace a brand new 16 day old iPhone 17 . It’s faulty and they are making life very difficult. Worst customer care ever.

  • ChrisDod1
    Chris Dod (@ChrisDod1) reported

    @O2 I paid £10 to top up PAYG mobile at shop/Post Office. Code entered an hour later didn't work. Contacted O2 "help" line. Told voucher had been redeemed but not credited to me and to get refund from shop/Post Office. They said take problem to O2. No refund. Another PO scandal?

  • simondenye
    Simon Denye (@simondenye) reported

    @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

  • drhanko2
    Dr Hanko Honkasson (@drhanko2) reported

    @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

  • Groundhopperno1
    RichardAngell (@Groundhopperno1) reported

    @O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @rraanes Youve been looking at it for over 6 months now so I doubt you're actually going to fix it. @ofcom need to look into the shoddy security on o2s site that causes customers to not be able to access accounts