O2 outages and service status in Falkirk, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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David Steele (@Well4243David) reported from Coatbridge, ScotlandFYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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Matt McGrandles (@m13att) reported from Stirling, Scotland@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Laura Gray (@lauraxmx28) reported from Slamannan, Scotland@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No network in Central Scotland? Can you please advise?
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Cameron Macdonald (@fkcommanderscam) reported from Hallglen, Scotland@O2 good afternoon this is my last resort. I have a serious account issue that I have spent almost 25 phone calls trying to resolve but no joy. They also advise no way can I email . Is there any chance of assistance or advice here?
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#letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland@O2 code for daily draw not working 😭
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Paul Craig (@PaulCraig91) reported from Livingston, Scotland@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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Angela Paterson (@angie_baby1986) reported from Livingston, ScotlandThe customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Nick Hood (@cullaloe) reported from Mid Calder, Scotland@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Wee Brian * (@wearyprovo) reported from Tillicoultry, Scotland@The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, ScotlandBeen trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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Quantum Skyline (@QuantumSkyline) reported from Coatbridge, Scotland@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Nanook🐶 (@bazer100) reported from Coatbridge, ScotlandWell having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne (@Leanne07Leanne) reported@O2 hello, for 2 weeks now signal and 4g has hardly been working in Southport. My battery is drained within 5 hours because 4g is trying to find the network to connect. This is happening to a few people. Are there any works in progress? Thanks
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Christopher McLarnon (@mclarnonc) reported@O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.
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Craigo (@craigo171981) reported@O2 @friesneverdies If this is case o2 .. why is an employee of yours calling me.. then hanging up? Literally just now.. back to the drawing board with your customer service team!!
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Jade (@Jade66755388) reported@O2 Why tell me my signal issue is resolved when it’s not! I’ve been stuck like this since March why won’t you sort it? I want compensation or I will take it further!
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Talib Dean Harnetty (@TDHarnetty) reportedI was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2
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Mondialiste Bilwala 🇨🇩 (@WhoUsedBillwala) reported@O2 hasn’t given me signal for 4 days
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just me (@BluesnJazzxx) reported@mitchhirsty @O2 Yeah I figured that. Same issues on the website as well. I can’t pay my bill because I can’t access the app or website and I am not sitting for an hour on my phone whilst I wait to talk to someone.
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Sheldini (@sheldinij) reported@O2 You can get your management complaints team to resolve my issue
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Sheldini (@sheldinij) reportedGetting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2
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Paul Curry (@Paulc2nd) reportedJust hung up on an offshore call centre for @O2 who wouldn't listen. She was wanting screenshots of my issues I am experiencing with the app and website and wanted to try and diagnose it. I explained it would be easier to talk to someone in the U.K. who has the @O2 app so they