O2 Outage Report in Falkirk, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Livingston and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Airdrie |
Phone | |
| Airdrie |
Total Blackout | |
| Airdrie |
Phone | |
| Airdrie |
Internet | |
| Bathgate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ
(@taylormcg35) reported
from
Moodiesburn, Scotland
@O2 have got to be the worst for customer service 😳
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ThatGuyBloke 💙💙 (Bleedin' Obvious Parody)
(@THATGUYBLOKE) reported
@VirginMedia down in North Norwich. Loads of customers paying fat monthly fees pulling their hair out trying to watch World Cup. On @O2 mobile tethered, even that is popping in and out of 3G & 4G. Y'know the government are stressing us all out? Do you literally have to join in?
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shahzad khan
(@shahzadkhan7000) reported
@O2 Again third time my o2 service you blocked for no@reason and fault is o2 all customer agent from o2 put notes i have face from oct till now and dec 9th , MR stephen harassing whoever try to help me in o2 what is this nonsense
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Hamida Akhtar
(@HamidaAkhtar6) reported
@O2 If an order is cancelled and the phone is cancelled at the dispatch stage, when will the order fully cancel as i still appear to have a bill for a phone i cancelled/didn't receive?
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shahzad khan
(@shahzadkhan7000) reported
@O2 What sort of ******* petson you hired on complain team@who harassed customer and haras own o2 employees who try to help and already said i received terrible service because of this ******* one petson MR stephen
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Danny F
(@MrDanF35) reported
@O2 I am not happy,Spoke to one of your advisers and told I had a call back "booked" by a senior manager and no call back! Please can you get back to me about this. Thanks as been a long time customer of O2 and this isn't good customer service..
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john murphy
(@johnmurphee) reported
@O2 ordered a phone in store 3 weeks ago. Told to collect on December 3rd. No contact. Phoned O2 store but no -one ever answers.Eventually got through to customer service after long wait. Put on hold… can’t find details of order. Put through to sales team. Line went dead…..
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Cynic Of Sinope
(@Cynicofsinope1) reported
@O2 No customer service and no internet
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dj
(@deanjohnston) reported
@O2 The customer service at your Teesside park store is beyond a joke. Been in twice over the past few weeks and have walked out angry both times. They genuinely couldn't give a toss about their customers.
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Jack Parker
(@JackParkerNo1) reported
@O2 @GoodThingsFdn @virginmedia I am now CANCELLING...and you won't get ANY early cancellation fee.....simply because the service I've been paying for I did NOT receive
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Cynic Of Sinope
(@Cynicofsinope1) reported
@O2 O2 you are the biggest fraudsters, you are charging me so much but providing no customer service or fixing your network