O2 Outage Report in Falkirk, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Livingston and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Airdrie |
Phone | |
| Airdrie |
Total Blackout | |
| Airdrie |
Phone | |
| Airdrie |
Internet | |
| Bathgate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No network or calls all of Glasgow and Falkirk
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No network in Central Scotland? Can you please advise?
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Falkirk, Scotland
@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dezza
(@Dezza26775104) reported
@O2 hi I am experiencing issues with my O2 rewards. I saved my O2 Neros reward and locked it in earlier in the day but when I tried to redeem it the app showed out if stock! This is quite frustrating as it was already locked in and I don’t see the point of saving the reward.
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Lynsey Drummond
(@lynsey_drummond) reported
@O2 been a customer of yours for alot of years, have enjoyed the 25% airtime discount for nhs staff. Upgraded my phone to be told that because the first 3 months are free, nhs discount cannot be applied to new contract. Was unaware and very disappointed 😔
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Kate Smith
(@KatePinkSmith) reported
@SJ_Selina Thanks love. Going for 7. Just had to cancel my order with @O2 though as they’ve not sent me a confirmation email yet the watch is expected tomorrow. They’ve been all over me all day but unsurprisingly post sales they’re CBA. Total shambles! Apple shop for me tomorrow!
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CVNO
(@ManLikeEsteban) reported
100% regret moving to @O2 worst experience and only DAY1
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Charles Roskilly
(@CharlesRoskilly) reported
@O2 @emmasanderson87 Hi o2, I'm glad to see you've replied to the tweet @emmasanderson87 sent 59 minutes ago.....just wondering why you haven't replied to my multiple tweets and DM's since 8:30am this morning. Your system of replying seems to be a mess. Second evening with no service for me!
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Phil Reynolds🇬🇧
(@Barbaran1961) reported
Spoke to three people who couldn't help me and then put me on hold for 1 hr 10mins (I gave up) so come on @O2 what is going on with your support? 15 days since buying @AppleSupport watch and can't use it for what I purchased it for :-( fyi @Ofcom
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Kate Smith
(@KatePinkSmith) reported
Still nothing @O2 yet still replying to everyone else. The height of frustrating ‘customer service.’
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Matthew Holton
(@MrMatthewHolton) reported
@O2 Sadly it is! I’ve sent you a DM to try and continue talking about it, had a lovely guy called Sam try to sort it issue out but no luck as of yet 😞
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Jamie francis
(@jamiefrancis80) reported
@O2 hi I’m trying to use my thirsty Thursday o2 priority code and it’s not working. Can you help with this please
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Charles Roskilly
(@CharlesRoskilly) reported
@O2 O2, I sent a DM as you requested but not heard back from anyone all day. Still no service at all and I really on my phone for work. Can you at least offer a meaningful update?