O2 outages and service status in Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Falkirk, and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
Phone | 1 month ago |
|
Airdrie
|
Internet | 2 months ago |
|
Falkirk
|
Phone | 2 months ago |
|
Bathgate
|
Wi-fi | 3 months ago |
|
Falkirk
|
4 months ago | |
|
Falkirk
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Angela Paterson (@angie_baby1986) reported from Livingston, ScotlandThe customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from Falkirk, Scotland@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland@O2 Can someone please fix . @N26_Support
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Cameron Macdonald (@fkcommanderscam) reported from Hallglen, Scotland@O2 you have admitted that the issue was caused by an error on your end but you seem unwilling to assist to resolve it. I'm at the end of my tether
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RM (@cabbage1875) reported from Stirling, Scotland@daysofellen @O2 aye the customer service is shocking
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Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland@O2 is your network down? My da can’t make or receive calls
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Wee Brian * (@wearyprovo) reported from Tillicoultry, Scotland@The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Laura Gray (@lauraxmx28) reported from Slamannan, Scotland@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Sheryl Douglas 💫🎢🏰 (@shezzalicious) reported from Brightons, Scotland@O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No network in Central Scotland? Can you please advise?
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland@O2 have got to be the worst for customer service 😳
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Nanook🐶 (@bazer100) reported from Coatbridge, ScotlandWell having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
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ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, ScotlandWithout a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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Scotland by Camera 🏴📷 (@scotland_camera) reported from Bo’ness, Scotland@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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Lee Montgomery (@Macgumerait) reported from Oakley, Scotland@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Viridis (@Lord_Viridis) reported@Mally_DB @O2 It's ****** and they don't know how to fix it. I'm going ombudsman now
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Nicole Gallagher (@Ng1x) reported@O2 sent me to Apple for a diagnosis. Apple confirmed a faulty logic board and dangerous overheating, recommending a replacement. O2 now want to send it away for their own diagnosis, leaving me without a phone. No resolution, no escalation, and ignoring the Consumer Rights Act.
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Nathan Jarvis (@NathanJarvisMD) reported@kokeshimum @O2 O2 is the same all over the country. They get complaints on here every day and they do nothing. Dreadful service - can’t wait for my contract to expire and I’m switching @O2 Awful in cities, awful in the countryside, dreadful at large events
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Lewis Byers (@lewisbyers92) reported@o2 are ****…pass it on
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Rachael dilloway (@shrewsrachael) reported@O2 please sort the network out in shrewsbury town centre as I can’t use my data allowance to get online
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Mitch Hirsty (@mitchhirsty) reported@Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄
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Mark (@MarkQ_LFC) reported@jibbajabbba @kokeshimum @O2 I have the same problems with EE. They are shite
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mysteriousgal (@mysteriousgal) reported@TangoNcherry @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?
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Mr A (@AberdeenVeteran) reported@kokeshimum @O2 I was visiting family in Warrington (pop 216,705) last week . O2 coverage so poor and in the spots of 5G near to the M62 motorway hotel I was staying , the data speed of 5G was 7.8 mb/s when I tested it.
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...AND another thing: (@__anotherthing) reported@kokeshimum @O2 How do tariffs compare; I bet UK pays extra for (poor) service?