O2 Outage Report in Falkirk, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Airdrie and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Phone | |
| Livingston |
Internet | |
| Airdrie |
Phone | |
| Airdrie |
Total Blackout | |
| Airdrie |
Phone | |
| Airdrie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Nick Hood
(@cullaloe) reported
from
Mid Calder, Scotland
@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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davie harvie
(@DavieHarvie) reported
from
Birkenshaw, Scotland
@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ
(@taylormcg35) reported
from
Moodiesburn, Scotland
@O2 have got to be the worst for customer service 😳
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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Wee Brian *
(@wearyprovo) reported
from
Tillicoultry, Scotland
@The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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David Steele
(@Well4243David) reported
from
Coatbridge, Scotland
FYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔
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Matt McGrandles
(@m13att) reported
from
Stirling, Scotland
@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings
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Sheryl Douglas 💫🎢🏰
(@shezzalicious) reported
from
Brightons, Scotland
@O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused
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Nanook🐶
(@bazer100) reported
from
Coatbridge, Scotland
Well having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ginger Tucci
(@Ginger_Tucci) reported
@CodeAmidCoffee @O2 @EE At least on EE you can use you phone - the reception is great on my iPad & my work phone on EE - o2 are charging a premium for a service they can’t provide & is unusable.
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Ewan Tracey
(@GOakleyCCStatto) reported
Well done to @O2 , after signing a disabled pensioner to two contracts they didn’t want. Now your instruction to them is “get the account holder to contact us through Twitter or Instagram” what terrible service and information.
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Paul Cadd
(@Titanium_Boy) reported
@O2 So I've been with you 14 months & had nothing but poor connectivity, slow network & limited reception. You send me an increase letter for 17.3% making increases since I joined 30%.In June when my contract runs out it will be no thanks @GarethTurpin you are just not delivering
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𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛
(@CodeAmidCoffee) reported
@Ginger_Tucci @O2 @ee want 14.4%. Robbing bastards!! The staff won't get that it pay rises. Apparently I'm essentially paying for infrastructure as more people join the network. Not at those prices!! I'll be going SIM only when I'm out of contract to save some money!
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Bethan Guy
(@bethanlguy) reported
@O2 hi. Can someone help me with my account pls. Recent email re. Price changes says my current price should be £12 yet you’re taking £16.75 each month. It states new price will £14.07. Something is not right somewhere
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Em
(@Em_fidich) reported
@O2 can’t collect my order from store as my ID is out of date (didn’t realise before ordering) tried to cancel and reorder and it’s taking ages. unable to divert order to home delivery. Absolute nightmare and I need my new phone urgently. Anything I can do to speed up the process
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Ki Mate 🔄🧡
(@omgitskiara_) reported
@O2 hey, I need to talk to someone but can’t get through to anyone on the live chat on the app. Could you help?
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Colin Clark MA
(@colinctclark) reported
@O2 I tried to go through O2's chat online but it took so long to get any responses I gave up. Not a good service.
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Robbie Khan
(@robbiekhan) reported
@O2 That's 3 times this evening I've called customer services, and each time they have disconnected the call the moment I enquire about leaving o2 due to the ridiculously poor 4G speeds. Why is CS this difficult with o2?
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Chris Webb💙
(@Chris22Webb) reported
@O2 Given up after 1 hour and 45 minutes. Not acceptable. I was calling on behalf of my daughter in the US because you have doubled, yes doubled, her monthly tariff on the phone she keeps for when she’s home. Is this why you are busy? Other people trying to cancel too?