O2 Outage Report in Falkirk, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at O2
O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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davie harvie
(@DavieHarvie) reported
from
Birkenshaw, Scotland
@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please
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David Steele
(@Well4243David) reported
from
Coatbridge, Scotland
FYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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Nick Hood
(@cullaloe) reported
from
Mid Calder, Scotland
@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Sheryl Douglas 💫🎢🏰
(@shezzalicious) reported
from
Brightons, Scotland
@O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings
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Nanook🐶
(@bazer100) reported
from
Coatbridge, Scotland
Well having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Wee Brian *
(@wearyprovo) reported
from
Tillicoultry, Scotland
@The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ
(@taylormcg35) reported
from
Moodiesburn, Scotland
@O2 have got to be the worst for customer service 😳
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Luck
(@KatieLuck1) reported
@O2 can you tell me why I pay £35 a month when for the past week I have had 0 signal or data in my home. This is appalling. Needs to be sorted by Christmas, going to be a very lonely time if I can't call or contact anyone? Still happy to take my money though?
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Brenda Hopper
(@bhopper55) reported
@O2 Hi - Please can you reply to my DM regarding deactivated sim cards - I messaged last week and had a reply but nobody has sorted the issue. This is important please
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Sean
(@Sean30051223) reported
@O2 sorry O2 but your signal around London is so bad, got a new phone and sim and it’s even worse than it was. Terrible
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Claire Martinez
(@Rose184Rose) reported
@O2 not bad on hold 40mins so far to pay my bill 👏🏼 #fabulouscustomerserviceNOT
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Zach Stewart
(@WeirdBread) reported
@O2 4g slower than dial up and customer service harder to contact than the prime minister...
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cassie
(@needylove) reported
@O2 please reply to my dms i need help
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Shaun Owen
(@shaundon_ramsay) reported
@O2 sick of been hung up on by your automated phone service. I want to know why bill has gone up on a tariff you put me on!#awfulcustomerservice
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James Collins
(@jamescollins243) reported
@O2 Please cancel my contract. I'm out of the country and I'm not calling in or sending a letter by direct recorded delivery. This is an underhanded attempt to scam me and I'm going all the way to the ombudsman of you charge me again.
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Under-hyped & Over-Rated #BLM #ACAB
(@Davidp1985) reported
@O2 I think you need to use a different delivery partner other than DPD. I was home for my allotted time slot but all I've had was a photo of the back of my flat with a "sorry we missed you" message. They didn't miss me they just never attempted to deliver in the first place!!!
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S M
(@madpiemagpie) reported
@O2 so I’ve just changed to o2 business , my main business phone has had no service for 2 days now. Countless calls to the help team and promises to have it activated but still no service, beginning to regret changing contracts now. Avoid everyone !