O2 outages and service status in Falkirk, Scotland
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- O2 generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Falkirk, and Airdrie.
| City | Problem Type | Report Time |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
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Wi-fi | 3 months ago |
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4 months ago | |
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Internet | 5 months ago |
Community Discussion
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O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Laura Gray (@lauraxmx28) reported from Slamannan, Scotland@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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David Steele (@Well4243David) reported from Coatbridge, ScotlandFYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Lee Montgomery (@Macgumerait) reported from Oakley, Scotland@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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Adam Fell (@AdamFell3) reported from Stirling, Scotland@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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Paul Craig (@PaulCraig91) reported from Livingston, Scotland@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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Nanook🐶 (@bazer100) reported from Coatbridge, ScotlandWell having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
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Nick Hood (@cullaloe) reported from Mid Calder, Scotland@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland@O2 have got to be the worst for customer service 😳
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#letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland@O2 code for daily draw not working 😭
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from Falkirk, Scotland@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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Cameron Macdonald (@fkcommanderscam) reported from Hallglen, Scotland@O2 good afternoon this is my last resort. I have a serious account issue that I have spent almost 25 phone calls trying to resolve but no joy. They also advise no way can I email . Is there any chance of assistance or advice here?
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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Angela Paterson (@angie_baby1986) reported from Livingston, ScotlandThe customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No network or calls all of Glasgow and Falkirk
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Nathan 🏴🏳️🌈 (@inglis_nath) reported from Grangemouth, ScotlandSo I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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RM (@cabbage1875) reported from Stirling, Scotland@daysofellen @O2 aye the customer service is shocking
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, ScotlandBeen trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No network in Central Scotland? Can you please advise?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Morris (@TerryMo66448885) reported@kokeshimum @O2 I worked in telecoms for a while, service engineer. The maintenance and investment is non existent.
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Mighty Tinman (@Mighty_Tinman) reported@kokeshimum @O2 Why on earth have you stayed with O2 for 15 years? Of the 4 (now 3) operators, they are easily the worst.
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🏴English Rebel - Kingdom of England (@TheEnglishRebel) reported@kokeshimum @O2 You might find the problem is with O2 if anything. It was fine in London, but hopeless in Devon.
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!
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Lewis (@Lewis_1417) reportedHey @O2. You have the worst account management system of any phone provider I have ever had the displeasure of using. Why is there no way to change the default payment method. Instead you just send threatening texts saying I’m going to be cut off.
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Kerri (@Kez_FAAFO) reported@O2 my phon3 has been saying emergency calls only for the last 2 days ! I've reset the handset multiple times & taken the sim card out its still not working! I put the sim in my partners phone & it said the same thing, its a pay as you go sim card it has no credit. Never had this
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Sarah H (@SarahWM45) reportedWell apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis
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R⚽️y Kent (@PolishBadger) reported@kokeshimum @O2 o2 is total overpriced garbage. Been with them for 20 years because they convinced me somehow alternatives are even worse. Happily binned them this year and switched.
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Eggrolls (@EggrollsByam) reported@kokeshimum @O2 I’m with EE and around where I live there are many large areas where I get zero signal. In my house I get one bar of 4G on a good day.
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Mitch Hirsty (@mitchhirsty) reported@Lucozade3D @O2 Look O2, another person who is getting the same issue when trying to pay the bill. Surely you know this is widespread by now! Sort it out and stop blaming your customers for your mistakes!