O2 Outage Report in Falkirk, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 07: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Nick Hood
(@cullaloe) reported
from
Mid Calder, Scotland
@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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davie harvie
(@DavieHarvie) reported
from
Birkenshaw, Scotland
@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please
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Sheryl Douglas 💫🎢🏰
(@shezzalicious) reported
from
Brightons, Scotland
@O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ
(@taylormcg35) reported
from
Moodiesburn, Scotland
@O2 have got to be the worst for customer service 😳
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Wee Brian *
(@wearyprovo) reported
from
Tillicoultry, Scotland
@The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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Nanook🐶
(@bazer100) reported
from
Coatbridge, Scotland
Well having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Belcher BFC
(@Belcher_3) reported
@O2 are there any planned improvements to your service on the way? I’m noticing a drop in service, sometimes i can’t even get ‘E’ let along 3/4G. And when i can the connection just hangs and isn’t as quick as friends on other networks
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stemco🥃
(@stemcoworld) reported
@O2 I can and have. Shouldn't be forced to block my service provider from hounding me with calls. They were given an answer and told to remove me from the list.
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Conor J
(@ConorJohnston) reported
@O2 Yes and I've responded to your request and 16hrs later, nothing? Why would I be surprised after the service I've already received? 😓 #ShouldHaveStayedWithEE
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Pawsntails
(@Pawsntails2) reported
@O2 Why is your customer experience on your phone system so bad? Cut off 4 times, through a menu system to be cheerily told bye! So bad, I've cancelled the contract/phone I had purchased as I simply cannot deal with a communications company that you cannot communicate with!
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Greg Robinson
(@claretrobo) reported
@O2 why can’t I get any signal in the Blackpool area? Pathetic, wherever there is crowds my phone never works! Paying for a service and get this in return!
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Sean Geraghty
(@cedarmaster) reported
@O2 I have been sent a text from yourselves inviting me back to Disney+ for 3 months . Unfortunately my Samsung device won't let me text DISNEY3 to 21500. Your customer service line was unhelpful. Could you assist please?
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Lettie
(@Lettie44) reported
@O2 can you help with a porting query please? My new sim isn’t working .
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Rob Myers
(@RobLMyers) reported
@O2 If was the same every way I tried. It is working fine this morning, though, so I’m assuming it was a temporary issue
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Jay
(@Jamesy_c1) reported
@O2 you having issues with your network? Get it sorted out, if you are
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Citizen of Nowhere
(@CitznOfNowhere) reported
@JonOnTheWeb @ThreeUK @O2 I would recommend writing to someone senior at O2 to express your desire to become a customer, but ask them to commit to not introducing roaming fees. If enough people do so, they will realise it presents a business opportunity.