O2 outages and service status in Falkirk, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Falkirk, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
The latest reports from users having issues in Falkirk come from postal codes FK1 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Falkirk, and Hallglen.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
23 days ago | |
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Falkirk
|
Internet | 1 month ago |
|
Falkirk
|
Internet | 2 months ago |
|
Bridge of Allan
|
Wi-fi | 3 months ago |
|
Airdrie
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Paul Craig (@PaulCraig91) reported from Livingston, Scotland@O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Matt McGrandles (@m13att) reported from Stirling, Scotland@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!
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James Shields (@jamesshields51) reported from Mid Calder, Scotland@Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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davie harvie (@DavieHarvie) reported from Birkenshaw, Scotland@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please
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Laura Gray (@lauraxmx28) reported from Slamannan, Scotland@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Quantum Skyline (@QuantumSkyline) reported from Coatbridge, Scotland@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No network in Central Scotland? Can you please advise?
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Angela Paterson (@angie_baby1986) reported from Livingston, ScotlandThe customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, Scotland@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Nick Hood (@cullaloe) reported from Mid Calder, Scotland@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland@O2 have got to be the worst for customer service 😳
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Paul Craig (@PaulCraig91) reported from Livingston, Scotland@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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Nathan 🏴🏳️🌈 (@inglis_nath) reported from Grangemouth, ScotlandSo I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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Lee Montgomery (@Macgumerait) reported from Oakley, Scotland@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, ScotlandBeen trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PB1982 (@pb1982) reportedAfter 20 days and multiple calls to o2, I’ve decided to request a refund and return my order. It’s amazing how quick they work to get you off the phone and take zero accountability for the poor customer service and experience…‘£50 compensation and we’ll close your complaint’ @o2
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Alison 🎀 (@its4lison__) reported@O2 priority link not working for pre sale concert tickets, click on it & it takes you to Ticketmaster, then says click on the o2 link & it takes you back to the priority app…not good!! 🤬
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Tolly 🐢💨 🇬🇧🇪🇺🇨🇦🇮🇪 (@TollytB) reported@RedRosesRugby @O2 I'm still worried about not having a powerful ball carrying 12. Without one defences can safely drift and cut off space out wide. Rowley is not a 12 despite all of her talent. Shame Emma Orr is injured, as the Scottish backline could cause problems in that area. 🐢💨
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IndifferentMonKeY- (@IndifferentM) reported@leemcbr37826036 @O2 the support is nightmarish. i'm in the middle of hell with them after them threatening court over a none existent bill. been going on since FEB. Was told in FEB it was all sorted....now even worse!! Do not use 02. They're dreadful
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Uptown entertainment discos (@Uptowndiscos) reported@O2 I did put on my message 02 business customer
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o.0 (@Almamari1095042) reported@O2 You are extremely rude and bad, and all you give the customer are lie promises.
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Rcmnsotp (@rcmnsotp) reported@O2 Your 5G does not work around Waverley station EVER, and I know it’s not my phone as everyone I know that’s on your network says the same, it’s like some sort of black hole.
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Alan Roberts (@AlanRob68902430) reported@EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely