O2 Outage Report in Falkirk, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Airdrie and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Phone | |
| Livingston |
Internet | |
| Airdrie |
Phone | |
| Airdrie |
Total Blackout | |
| Airdrie |
Phone | |
| Airdrie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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davie harvie
(@DavieHarvie) reported
from
Birkenshaw, Scotland
@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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Nick Hood
(@cullaloe) reported
from
Mid Calder, Scotland
@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ
(@taylormcg35) reported
from
Moodiesburn, Scotland
@O2 have got to be the worst for customer service 😳
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dem
(@demi_akinrowo) reported
@O2 Hi O2, I am in Barcelona and cannot get any connection to Movistar at all. 4G won’t connect and 3G is doing nothing. Please can you assist as I have roaming included in my plan and have never had this issue in Europe before
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Pete Carroll Music
(@pcarrollmusic) reported
@O2 Your Network is shite. Every week connection issues, timing out, I give you £30-50 a month, This morning is the last money you'll get from me. Amateurs !
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david candlish 🏴🏴
(@candlish_david) reported
@wendyg4073 @O2 I went into the shop with the same problem.They exchanged the Sim but that didn’t help
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Five
(@AEGIS_Five) reported
No issues are being resolved, our time is being wasted and quite frankly I'm done with being treated like a decade of my money means nothing. @O2 @VodafoneUK @giffgaff or whoever else hit me up with some deals.
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Ivy • 💙 🌹
(@silentpen) reported
@O2 I was charged £24.39 in March - April for “things you bought” at £9.16 that I NEVER bought.
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Zhi Ling Lee
(@curiouszhi) reported
@O2 Hi - longtime customer here. I've been on hold for 30 mins trying to speak to someone about my tariff. Do I need to say I'm leaving O2 for someone to pick up the phone faster?
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Brooke
(@brookew89) reported
@O2 my order placed on Tuesday which was next day delivery hasn’t arrived, Royal Mail say the tracking number doesn’t exist and I can’t find an answer on the FAQs or a number to call, could someone help me please? 🙏
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Sean Mcnally
(@SeanMcn99075899) reported
@O2 Poor signal ever since I started my contract, explanation mark on the 4g/5g symbol
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York on a Fork
(@yorkonafork) reported
@O2 @daviddunninguk You’ve never shown any active willingness to fix this in my experience.
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Jonathan Phillips
(@jonandmarkuk) reported
@O2 is it normal for people on the website chat to simply disconnect from the chat when asked to simply clarify what I get as a VM customer. Seemed he wanted to just push a sale and didn't want to answer simple questions. Very rude and unhelpful.