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O2 service status in Falkirk, Scotland

Why is my O2 service not working?

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The latest reports from users having issues in Falkirk come from postal codes FK1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Falkirk, Scotland

The most recent O2 outage reports came from the following cities: Falkirk, and Hallglen.

CityProblem TypeReport Time
Falkirk E-mail 8 days ago
Falkirk Internet 21 days ago
Falkirk Internet 2 months ago
Bridge of Allan Wi-fi 2 months ago
Airdrie Phone 3 months ago
Livingston Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network or calls all of Glasgow and Falkirk

  • Macgumerait
    Lee Montgomery (@Macgumerait) reported from Oakley, Scotland

    @StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Falkirk, Scotland

    @O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?

  • lauraxmx28
    Laura Gray (@lauraxmx28) reported from Slamannan, Scotland

    @O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again

  • alyshiawalker7
    ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, Scotland

    Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴

  • QuantumSkyline
    Quantum Skyline (@QuantumSkyline) reported from Coatbridge, Scotland

    @Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.

  • seanpdkelly
    Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • angelickf
    #letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland

    @O2 code for daily draw not working 😭

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

  • inglis_nath
    Nathan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@inglis_nath) reported from Grangemouth, Scotland

    So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because

  • scotland_camera
    Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

  • jimnimmo60
    oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network in Central Scotland? Can you please advise?

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.

  • angie_baby1986
    Angela Paterson (@angie_baby1986) reported from Livingston, Scotland

    The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • fkcommanderscam
    Cameron Macdonald (@fkcommanderscam) reported from Hallglen, Scotland

    @O2 good afternoon this is my last resort. I have a serious account issue that I have spent almost 25 phone calls trying to resolve but no joy. They also advise no way can I email . Is there any chance of assistance or advice here?

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shoutedinburgh
    shoutedinburgh (@shoutedinburgh) reported

    @o2 - how do I contact you about problems logging into Myo2 on my new phone?

  • NyxSailor
    sailor.nyx (@NyxSailor) reported

    @LateefSaka @O2 O2 has the best coverage in London. I had to switch from EE the service was so bad

  • blackie_duncan
    Duncan Blackie (@blackie_duncan) reported

    @EnglandRugby @owen_faz @O2 The problem is that the rfu got rid of Eddie too soon, can’t criticise borthwick, so need someone else to blame, cue owen. Leicester coaches stolen. Stupid stupid stupid

  • shoutedinburgh
    shoutedinburgh (@shoutedinburgh) reported

    @O2 - how do I contact you about problems logging into Myo2 on my new phone?

  • Burnside_5
    Burnside (@Burnside_5) reported

    @O2 and @bt_uk contracts should stay the same price for the duration of the contract, you tie people in to longer contracts (24 and 36 month) increasing prices whilst offering lower prices for new customers. It’s an absolute scam, especially when your service gets worse!

  • RJakesEU
    Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported from Manchester, England

    Kinda wonder why I use @O2 when their mobile signal in central Manchester is barely functioning. Continually timing out, drops connection 😡

  • Lorrain49516423
    Lorraine Burnett (@Lorrain49516423) reported

    @O2 Been on hold for 20odd mins, get through to agent she asks how she can help me so i reply "ive had ongoing issues with o2 for about 8 weeks" N SHE HUNG UP!!!!!! 🤬🤬🤬 o2 get your 💩 together..

  • AishaKSmart
    Aisha 🇬🇾 🇸🇱 (@AishaKSmart) reported

    @O2 Yes, have been an o2 customer for years. Only started with the new phone

  • chelle7719
    chelle (@chelle7719) reported

    @O2 I have tried again through out the day and it’s the same, it is a card I have used before, also I put in all the details again just in case. Plenty of funds on the debit card so that’s not the issue

  • Esther9982
    👩‍💻 Esther Baker 👩‍💻 (@Esther9982) reported

    @O2 I have now spent 7 hours over two days trying to pay my bill. I have been transferred 6 time - each with an hour long wait - and each one the wrong department even though I am allegedly dialling the right line initially. How has your customer service gotten so bad recently?