O2 Outage Report in Falkirk, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 13: Problems at O2
O2 is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Bathgate, Livingston and Cumbernauld.
| City | Problem Type | Report Time |
|---|---|---|
 Bathgate |
Internet | |
| Livingston |
Internet | |
| Cumbernauld |
Phone | |
| Livingston |
Total Blackout | |
| Linlithgow |
Phone | |
| Cumbernauld |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Nanook🐶
(@bazer100) reported
from
Coatbridge, Scotland
Well having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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David Steele
(@Well4243David) reported
from
Coatbridge, Scotland
FYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings
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Sheryl Douglas 💫🎢🏰
(@shezzalicious) reported
from
Brightons, Scotland
@O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused
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Wee Brian *
(@wearyprovo) reported
from
Tillicoultry, Scotland
@The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ
(@taylormcg35) reported
from
Moodiesburn, Scotland
@O2 have got to be the worst for customer service 😳
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Nick Hood
(@cullaloe) reported
from
Mid Calder, Scotland
@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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davie harvie
(@DavieHarvie) reported
from
Birkenshaw, Scotland
@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lockdown Cyclist
(@LockdownCyclist) reported
@2wheelsnot4 @O2 @Ofcom That’s why I don’t feel bad about using u-switch to get the cheapest deal.
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Valerio Pappalardo
(@valerio_pa) reported
hi @o2 why do you advertise pay monthly phone contracts when your credit checks are not in order? I have perfect credit score and my order was refused, no explanation was provided by customer service and credit checks team
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Nath
(@NathFerguson) reported
@geoffallen671 @LifeByStills @O2 I've had the same issue Ive had a mast not working for over 2 weeks and they. Haven't fixed it yet expect me to pay for a service they ain't providing
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TheShoeboxcottage
(@shoeboxcottage) reported
Feeling pretty neglected and ignored by @O2 I just know they're going to continue to bill me I didn't even open the phone. Returned it immediately. Worst thing is the complete lack of customer service. No explanation, no assistance Feel like I'm just another nuisance 'customer'
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Mark Parsons
(@_mark_parsons) reported
@rockNrowell @O2 @MartinSLewis They are a disgusting company. My contact is cheap, just £8 but I won’t be staying, giffgaff and Tesco use the same network and no in contract price rises. Just vile.
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Burnside
(@Burnside_5) reported
@Sam_McK_88 @LifeByStills @O2 I’ve always negotiated on TV and BB, never had the option with O2
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StygianFox
(@StygianFoxPub) reported
Found an interesting, yet irritating catch-22 with @O2. Of course, they were no help at all.
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Sarah Salter
(@sarahlizsalter) reported
@SiinghAaron @O2 I was lucky as my device plan was nearly finished so I paid it off and left. Was sick of having no signal and paying over the odds for a device plan when I could get a newer phone for less than what o2 would charge
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Mark
(@Mark29071823) reported
@O2 Maybe that's where you have to go to get a signal because you csnt get one anywhere in the UK can't wait to visit my local o2 shop Saturday and cancel you can stick your 17.5% increase
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✨Ashleigh✨
(@AshleighHead3) reported
@MartinSLewis anything we can do about @O2 upping bills by 17% whilst in contract? Been a customer for 15+ years and feel like they’re taking the biscuit by passing on costs and then some to customers whilst no doubt making hefty profits in these difficult times! #o2priceincrease