O2

O2 Outage Report in Falkirk, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Falkirk, Scotland 11/17/2025 17:30

November 17: Problems at O2

O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • AdamFell3 Adam Fell (@AdamFell3) reported from Stirling, Scotland

    @O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

  • DavieHarvie davie harvie (@DavieHarvie) reported from Birkenshaw, Scotland

    @O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please

  • Well4243David David Steele (@Well4243David) reported from Coatbridge, Scotland

    FYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔

  • inglis_nath Nathan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@inglis_nath) reported from Grangemouth, Scotland

    So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because

  • cullaloe Nick Hood (@cullaloe) reported from Mid Calder, Scotland

    @O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.

  • PaulCraig91 Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Can someone please fix . @N26_Support

  • KatieMcAleer2 Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • shezzalicious Sheryl Douglas 💫🎢🏰 (@shezzalicious) reported from Brightons, Scotland

    @O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused

  • angie_baby1986 Angela Paterson (@angie_baby1986) reported from Livingston, Scotland

    The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .

  • PaulCraig91 Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings

  • bazer100 Nanook🐶 (@bazer100) reported from Coatbridge, Scotland

    Well having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎

  • lauraxmx28 Laura Gray (@lauraxmx28) reported from Slamannan, Scotland

    @O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again

  • wearyprovo Wee Brian * (@wearyprovo) reported from Tillicoultry, Scotland

    @The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍

  • taylormcg35 ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland

    @O2 have got to be the worst for customer service 😳

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieLuck1 Katie Luck (@KatieLuck1) reported

    @O2 can you tell me why I pay £35 a month when for the past week I have had 0 signal or data in my home. This is appalling. Needs to be sorted by Christmas, going to be a very lonely time if I can't call or contact anyone? Still happy to take my money though?

  • bhopper55 Brenda Hopper (@bhopper55) reported

    @O2 Hi - Please can you reply to my DM regarding deactivated sim cards - I messaged last week and had a reply but nobody has sorted the issue. This is important please

  • Sean30051223 Sean (@Sean30051223) reported

    @O2 sorry O2 but your signal around London is so bad, got a new phone and sim and it’s even worse than it was. Terrible

  • Rose184Rose Claire Martinez (@Rose184Rose) reported

    @O2 not bad on hold 40mins so far to pay my bill 👏🏼 #fabulouscustomerserviceNOT

  • WeirdBread Zach Stewart (@WeirdBread) reported

    @O2 4g slower than dial up and customer service harder to contact than the prime minister...

  • needylove cassie (@needylove) reported

    @O2 please reply to my dms i need help

  • shaundon_ramsay Shaun Owen (@shaundon_ramsay) reported

    @O2 sick of been hung up on by your automated phone service. I want to know why bill has gone up on a tariff you put me on!#awfulcustomerservice

  • jamescollins243 James Collins (@jamescollins243) reported

    @O2 Please cancel my contract. I'm out of the country and I'm not calling in or sending a letter by direct recorded delivery. This is an underhanded attempt to scam me and I'm going all the way to the ombudsman of you charge me again.

  • Davidp1985 Under-hyped & Over-Rated #BLM #ACAB (@Davidp1985) reported

    @O2 I think you need to use a different delivery partner other than DPD. I was home for my allotted time slot but all I've had was a photo of the back of my flat with a "sorry we missed you" message. They didn't miss me they just never attempted to deliver in the first place!!!

  • madpiemagpie S M (@madpiemagpie) reported

    @O2 so I’ve just changed to o2 business , my main business phone has had no service for 2 days now. Countless calls to the help team and promises to have it activated but still no service, beginning to regret changing contracts now. Avoid everyone !