O2

O2 Outage Report in Falkirk, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Falkirk, Scotland 11/24/2025 10:35

November 24: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Falkirk, Scotland

The most recent O2 outage reports came from the following cities: Airdrie.

Loading map, please wait...
City Problem Type Report Time
United KingdomAirdrie Total Blackout
United KingdomAirdrie Phone
United KingdomAirdrie Internet
United KingdomBathgate Internet
United KingdomLivingston Internet
United KingdomCumbernauld Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • lauraxmx28 Laura Gray (@lauraxmx28) reported from Slamannan, Scotland

    @O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again

  • inglis_nath Nathan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@inglis_nath) reported from Grangemouth, Scotland

    So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • angie_baby1986 Angela Paterson (@angie_baby1986) reported from Livingston, Scotland

    The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

  • Macgumerait Lee Montgomery (@Macgumerait) reported from Oakley, Scotland

    @StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network or calls all of Glasgow and Falkirk

  • KatieMcAleer2 Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • alyshiawalker7 ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, Scotland

    Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.

  • scotland_camera Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.

  • PaulCraig91 Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • angelickf #letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland

    @O2 code for daily draw not working 😭

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Falkirk, Scotland

    @O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported from Coatbridge, Scotland

    @Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No network in Central Scotland? Can you please advise?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ninu_Kaur Ninu Kaur Patel (@Ninu_Kaur) reported

    @O2 Yes its been requested but seems crazy that it cant be sent to me electronically so I can use it straight away instead I have to wait upto 72 hours to be able to use my phone. Needs a better fix really. So if your phone breaks down & u have esim again u cant use another phone

  • Dweezil1968 Rae Lovejoy (@Dweezil1968) reported

    @O2 please help. You’ve completely messed up my order & left my 80 year old dad without a phone - I’m getting nowhere online with the o2 chat bots. This has been going on nearly a week now

  • emmabradderz emma (@emmabradderz) reported

    @O2 my signal is so low at the moment. I'm not receiving important calls. People not getting through.

  • MarkPM_MSFT Mark Pryce-Maher (@MarkPM_MSFT) reported

    @O2 I am trying to ring on behalf of my deaf mum to sort out a problem with her phone - your call centre rep cut me off #o2fail 1/2

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

  • heyjayandes Jaime (@heyjayandes) reported

    @O2 They have just sent a response saying that the photos supplied clearly show a screen showing blue/pink screen damage, which they do not (as shown in video). Is it also true that there is no complaints procedure apart from emailing the o2 recycling address?

  • RichHickson 𝗥𝗶𝗰𝗵𝗮𝗿𝗱 𝗛𝗶𝗰𝗸𝘀𝗼𝗻 (@RichHickson) reported

    @AmazonHelp Well they didnt ask for any payment details but when i asked them to confirm my account email they convienently hung up. Im getting two or three a day from different mobile numbers. Maybr @O2 can help.

  • johnwilliamschi John Williams (@johnwilliamschi) reported from Bognor Regis, England

    @O2 hi I'm trying to do a PAC code so my daughter can keep her old number now I've got her an O2 contract. Tried twice online since Xmas and nothing has happened, keep getting hung up on by 202, please help 😫

  • __Chris22 Chris (@__Chris22) reported

    @O2 Hi, I can't seem to find the info on your site for how to change my wife's name now we're married. Can you help?

  • shaggy0162 richard (@shaggy0162) reported

    @O2 what’s happened to the signal ? Service is starting to rubbish again