O2 Outage in Falkirk, Scotland

@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.

@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because

@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

@O2 is your network down? My da can’t make or receive calls

The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again

@EE @O2 Her other device has since broke so, would be a massive help to her! 😅

@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.

@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃

@O2 Can someone please fix . @N26_Support

Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .

@O2 have got to be the worst for customer service 😳

@O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings

@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.

@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please

@O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused

@The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍

Well having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎

@O2 no service in Hull, is this a known issue? Checked settings and connectivity, still unable to receive signal.

@O2 signal constantly going off in Bath yet again appalling service from u guys

@O2 So much for raising my issue further and I am yet to receive a reply…..I must have been right in the first place

@OnePlus_UK @O2 Your service company destroyed my phone and since a year you keep telling me that you are looking into it with no resolve!

@O2 o2 pls help

@O2 24th August and use it for music and work calls, such good quality sound I’m really impressed and such good service from you guys

@O2 Hi there. No it's not working via our laptop, nor when we're using our phones on wifi. But turning wifi off on our phone and using data seems to work. Weird!

@O2 can someone give my your contact telephone number. I've had a letter say my contract has changed and I have the right to cancel contract even though its not expired. App is sending me around the houses and 3 days on I'm seriously fed up!!!

I'm having trouble with my o2 app. Can get in but can't access "change my tariff". What's going on @o2

So @O2 there is a fault in a nearby mast. Apparently won’t be fixed anytime soon as birds are nesting. The service I am paying you for, on 4 handsets, is not available. Do I get a refund?