O2 Outage Report in Livingston, West Lothian, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Livingston, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Falkirk and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Falkirk |
Phone | |
| Falkirk |
Phone | |
| Falkirk |
Total Blackout | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Falkirk, Scotland
@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No network or calls all of Glasgow and Falkirk
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No network in Central Scotland? Can you please advise?
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Grimes
(@LaurenGrimes04) reported
@O2 my signal has been either non existent or at 1 bar for several weeks now. I’ve checked the network checker and it always says it’s intended. I’ve tried turning my phone on and off and it’s no better. Not great when I’m paying for a contract that I can’t use 😠
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Debs
(@debsb1978) reported
@O2 Done all that. Am so over the poor service. Order cancelled. Really disappointing. Ur online customer service team r totally uninterested.
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holly bannis
(@HollyBannis) reported
@O2 absolutely disgusting customer service from o2 for over a year now trying to sort one simple problem!! No promised call back received from a manager and I’m sick of spending an hour a time to get no where. PLEASE CAN A MANAGER CALL ME!!
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Kyle & Evie 💙 - 🤔 each day's a gift, not a given
(@Heretoanywhere) reported
** I have spent the last 7 years arguing with @EE AND @O2 as to why i have v poor signal at best! An engineer eventually admitted (& i don't think he was supposed to) no one company owns the mast, so no one company will take responsibility but the location is NOT suitable ...
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@O2 No, have waited 30 mins and spoken to a real person who cannot help either- so much for 20 years loyalty to O2- I will be leaving
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Luke Hemmings
(@Luke_Hemmings) reported
What phone networks are people using. Been with @O2 for years but it’s letting me down big time. Everyone I know on @O2 has said how bad their service is now 👀
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Mike Batson
(@mikebatson5d) reported
@O2 Your signal is atrocious, the only people that see 4g here is a fighter pilot doing a tight turn!
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Laura B
(@lingram03) reported
@EE Oh & @VodafoneUK and @O2 work perfectly in this same area, both indoor and outdoor signal. Ashleigh, Are you able to tell me why the engineers cannot visit either mast box and boost the signal/ are the masts even on?
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holly bannis
(@HollyBannis) reported
@O2 @Aliceliveing_ @canopyandstars Absolutely disgusting customer service my issue has not been handled AT ALL for over a year now PLEASE CAN A MANAGER CONTACT ME! It’s outrageous.
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eb.c
(@ebcelebii) reported
@O2 I don’t care if they are busy! My credit score has to be fixed ASAP! What authority is 02 regulated by?! BE SURE THAT A COMPLAINT WILL BE MADE !