O2 Outage Report in Grangemouth, Falkirk, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Grangemouth, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grangemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Grangemouth, Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Falkirk, Cumbernauld and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Phone | |
| Falkirk |
Phone | |
| Cumbernauld |
||
| Falkirk |
Total Blackout | |
| Livingston |
Phone | |
| Falkirk |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Grangemouth, Scotland
Latest outage, problems and issue reports in Grangemouth and nearby locations:
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No network in Central Scotland? Can you please advise?
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Falkirk, Scotland
@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No network or calls all of Glasgow and Falkirk
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Keith
(@kd84afc) reported
@JAYBEE1KENOBI @StopFundingHate @O2 So you can’t provide me with an example of Andrew Neil being bigoted or hateful? Fact is, you won’t cancel 02. You’re just jumping on the bandwagon
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Sean Macey
(@seanmacey) reported
@BadgerFarr @O2 Exactly the same situation. Phone delivered for recycling last Thursday, email received telling me to post them the phone! Spoke to operator today who said that the phone hadn't been logged as received. May have to wait 14 days from delivery to payment not 3-5 as they say #Poor
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Bex ♍︎
(@_beckysquelch) reported
@O2 I’ve been trying to use the O2 app to send a query but can’t get through to anyone, is there someone who is able to help me understand why I am being declined for a new contract?
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Matthew Welbourn
(@MatWelbourn) reported
@O2 Is there a problem with the MyO2 app and website, I can’t get access to either upgrade or change tariff pages.
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FixUpLookSharp
(@FixLook) reported
@JAYBEE1KENOBI @StopFundingHate @O2 John, sweetheart, your asking to have a proper grown up conversation, whilst simultaneously believing that O2 give a **** about you and a couple of censorious fascists leaving their business? You're too funny.
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john bennett 💙🇪🇺🏴 #RejoinEU
(@JAYBEE1KENOBI) reported
@kd84afc @StopFundingHate @O2 We seem to be at cross-purposes. O2 provide me with a service in return for money. If I don't like what they do with that money it is within my rights to take steps to find somebody else to provide that service.
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Andrew💛💙
(@leeds_carajo87) reported
@O2 my camera has gone on my phone just appears black and can't press anything tried resetting, restarting leaving off for a while this is already my 2nd one of this handset can you help please?
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cezabelle
(@Cezabelle) reported
@O2 hello, got my new phone today... you're meant to be sending me a code to verify my identity but it hasn't come through? Tried about 5 times now. Can you help please?
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Kim Horton
(@HortonCitizen) reported
Got to be said that @Apple and @O2 are quite awful at sorting out my broken phone insurance claim. They passed the buck in all six times to each other today and not even begun to even sort issue...I pay insurance for what? No replacement phone and have to buy a new one #fuming
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Jeannine Lord
(@Book_Nut25) reported
@O2 I am trying to pay off my device plan, which I can only do on the phone but I can’t get through to a person. What the hell is going on? Please help!