O2 Outage Report in Bonnybridge, Falkirk, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnybridge, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bonnybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bonnybridge, Scotland
Latest outage, problems and issue reports in Bonnybridge and nearby locations:
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davie harvie
(@DavieHarvie) reported
from
Birkenshaw, Scotland
@O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please
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Sheryl Douglas 💫🎢🏰
(@shezzalicious) reported
from
Brightons, Scotland
@O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ
(@taylormcg35) reported
from
Moodiesburn, Scotland
@O2 have got to be the worst for customer service 😳
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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ɹǝʞlɐʍ ɐᴉɥsʎl∀
(@alyshiawalker7) reported
from
Blackburn, Scotland
Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Adam Fell
(@AdamFell3) reported
from
Stirling, Scotland
@O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Fiona Thorburn
(@thorburn_fiona) reported
from
Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Falkirk, Scotland
@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Collins
(@Albionchick) reported
@O2 Need to sort the signal out first
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Colin Taylor
(@colincftaylor) reported
from
Banbury, England
@O2 help please I used to have an account with you but don’t anymore. I need to unlock my old phone please help!
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Lisa Morrison
(@LisaMor86807002) reported
@O2 is there an issue with your phone lines? Trying to speak to an agent, aware of the wait time as I can’t get my issue resolved online but the line continually cuts off.
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Chazz Lines
(@ChazzLines) reported
@O2 Is there a way I can see chat transcripts on my account? I believe a discount has not been added to my account, and I wanted to check what I was told by customer services vs. what my bill shows :)
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mike gettinby
(@Mike_Gettinby) reported
Hi @O2 is there a way I can cancel a contract without having to wait for an hour when calling 202? Tried a couple of times now and when I first dial the message is a 15 min wait and when I say it’s to cancel the wait time goes up to an hour. Surely I can cancel by email or chat??
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Ian Grody
(@pickled_tinker) reported
@O2 how come you don't allow special characters (@#£_&-+/?!;:'"*) etc for passwords? This is a major put off for me signing up, please fix.
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Jamo
(@__Jimmy1) reported
@O2 My 4G signal is so bad I'd get better connection in Josef Fritzl's basement...shocking service in East London... #o2
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Emily Deaville
(@Emily_Deaville) reported
@CPWTweets absolutely amazing customer service from Danny!! Made getting a new iPhone contract so easy, could give @o2 some tips
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Nigel Kalra
(@nigel_kalra) reported
@O2 It's the third time. I have been on a queue for an hour or so all the time and got no response. Looking at the service, I am thinking twice if I switch my contract with you guys!
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Jenna Richards
(@Jenna_Richards) reported
@O2 Bit late now, this was yesterday. After about 2.5 hours on hold and being cut off by your operator twice i finally got the issue resolved!