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O2

O2 Outage Report in Bonnybridge, Falkirk, Scotland

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bonnybridge, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bonnybridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bonnybridge, Scotland

The most recent O2 outage reports came from the following cities: Falkirk, and Hallglen.

CityProblem TypeReport Time
Falkirk E-mail 3 days ago
Falkirk Internet 16 days ago
Falkirk Internet 2 months ago
Bridge of Allan Wi-fi 2 months ago
Airdrie Phone 3 months ago
Airdrie Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bonnybridge, Scotland

Latest outage, problems and issue reports in Bonnybridge and nearby locations:

  • wearyprovo
    Wee Brian * (@wearyprovo) reported from Tillicoultry, Scotland

    @The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍

  • seanpdkelly
    Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

  • lauraxmx28
    Laura Gray (@lauraxmx28) reported from Slamannan, Scotland

    @O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again

  • thorburn_fiona
    Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland

    @O2 how do I cancel Disney+ payment?

  • shezzalicious
    Sheryl Douglas 💫🎢🏰 (@shezzalicious) reported from Brightons, Scotland

    @O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused

  • Gazray
    Gazray 👻 (@Gazray) reported from Kirkintilloch, Scotland

    @O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.

  • taylormcg35
    ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland

    @O2 have got to be the worst for customer service 😳

  • inglis_nath
    Nathan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@inglis_nath) reported from Grangemouth, Scotland

    So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

  • Well4243David
    David Steele (@Well4243David) reported from Coatbridge, Scotland

    FYI! If you cancel your contract with @O2 and don't use the PAC number your contract will not be terminated I part exchanged my old @O2 IPhone for an upgrade with a new mobile network provider changing my contact details as part of the deal Beware £77 lighter in the pocket 💷 😔

  • m13att
    Matt McGrandles (@m13att) reported from Stirling, Scotland

    @O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Can someone please fix . @N26_Support

  • bazer100
    Nanook🐶 (@bazer100) reported from Coatbridge, Scotland

    Well having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • AdamFell3
    Adam Fell (@AdamFell3) reported from Stirling, Scotland

    @O2 45 minutes in a queue, 10 minutes of the handler trying to get better signal to hear me & then I get hung up on. I was looking at upgrading. Not sure about that now.. 🙃

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.

  • DavieHarvie
    davie harvie (@DavieHarvie) reported from Birkenshaw, Scotland

    @O2 now into the 3rd week of missing data. How can 15mb just vanish from your account. 3 calls and no further forward. May be time to change network @VodafoneUK may be getting a new customer soon 📲🙃 @O2 help please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MattNewman94
    Matt (@MattNewman94) reported

    @O2 Done that like with over a half a dozen texts, never seems to stop. New numbers every time 🙃

  • 1986RFC01
    Stuart Bain 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@1986RFC01) reported

    @O2 is there issues with 4g at the moment ? Mines hasn’t been working for past couple of days

  • JOEYSPINOZA1
    JOEYSPINOZA (@JOEYSPINOZA1) reported

    @O2 You guys are absolute con artists. You have sent me a default notice on a phone that I never received. What's the reaction from customer service? A department is looking into it! Is that before or after you have ruined my credit rating? Absolute bunch of scammers!

  • GeeEezi
    Gee (@GeeEezi) reported

    @O2 stuck in long contracts, impossible means to pay off devices and no help from o2 when we are trying to get money together to pay bills. Where is the help? Where is the understanding? Customer for 15 years, £200pm in payments. Disgraceful service.

  • AJFarrelly_
    𝙰𝙹 𝙵𝚊𝚛𝚛𝚎𝚕𝚕𝚢 — 𝙰𝚞𝚝𝚑𝚘𝚛 (@AJFarrelly_) reported

    @O2 why will you not accept ANY of my payment cards for my PAYG sim? I'm down to my last £2, I have tried the app, online, on the phone but no joy. And I can't get through to a human being. Maybe I should just take my custom elsewhere!

  • jamie_g89
    Jamie (@jamie_g89) reported

    How do I change network provider during a contract? @O2 are appalling

  • Matthew_jones85
    Matthew Jones (@Matthew_jones85) reported

    @O2 lit worst signal out of any of the phone companies can literally be in the centre of town and nothing ?? Maybe focus on improving that instead of silly promotions or caring just about new customers

  • craig_drake
    craig drake 🟨🟥 (@craig_drake) reported

    @O2 I can't speak with anyone I have no network on either my old or new phone

  • Zweshock
    Amy Maslanka (@Zweshock) reported

    @O2 having issues with an o2 priority item would appreciate help please #helpplease #o2

  • ndc140
    Ndc140 (@ndc140) reported

    @O2 pathetic customer service. Don’t help your clients with your poor online content and every time you call you get stuck on hold for half hour then someone cuts you off. Disgrace network.