O2 Outage Report in Bo’ness, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bo’ness, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bo’ness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Bo’ness, Falkirk, Scotland
The most recent O2 outage reports came from the following cities: Falkirk, Livingston, Denny and Linlithgow.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Total Blackout | |
| Livingston |
Phone | |
| Falkirk |
Total Blackout | |
| Falkirk |
Phone | |
| Falkirk |
Phone | |
| Falkirk |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bo’ness, Scotland
Latest outage, problems and issue reports in Bo’ness and nearby locations:
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Nick Hood
(@cullaloe) reported
from
Mid Calder, Scotland
@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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Stacey A Graham
(@staceyAgraham) reported
from
Lochgelly, Scotland
@O2 looking for help with a new sim
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Nathan 🏴🏳️🌈
(@inglis_nath) reported
from
Grangemouth, Scotland
So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Scotland by Camera 🏴📷
(@scotland_camera) reported
from
Bo’ness, Scotland
@O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.
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Sheryl Douglas 💫🎢🏰
(@shezzalicious) reported
from
Brightons, Scotland
@O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings
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Wee Brian *
(@wearyprovo) reported
from
Tillicoultry, Scotland
@The2pClub @O2 Aye charge u ,50p on it !!! Never youse them in a txt 👍
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Angela Paterson
(@angie_baby1986) reported
from
Livingston, Scotland
The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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Lee Montgomery
(@Macgumerait) reported
from
Oakley, Scotland
@StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Jacqueline mcdiarmid
(@JacquelineMcdi1) reported
from
Crossgates, Scotland
@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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Paul Craig
(@PaulCraig91) reported
from
Livingston, Scotland
@EE @O2 Her other device has since broke so, would be a massive help to her! 😅
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.
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James Shields
(@jamesshields51) reported
from
Mid Calder, Scotland
@Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🌈 Lyka 🌈
(@SmolXeno) reported
@O2 what's the easiest way to cancel device insurance on a pay monthly contract? Noticed that I'm being charged £15 a month for insurance that I never asked for!!
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Rich Moors
(@RichMoors) reported
@O2 is your service down in Ireland as I have just landed and my phone won’t connect (luckily the airport has WiFi)
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Rhian
(@Blurred_Lynes) reported
@O2 I submitted a complaint on the 24th March and reicevr and mail saying I'd get a response in 7 days. It's now been a full month and I haven't heard anything. Appreciate sometimes it is busy, but what is your current response time?
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Simon Holbrook
(@SBH1978) reported
Wow, getting more and more frustrated and annoyed with the "customer service" I'm receiving from @O2 😡 #shocking
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Chelsea Guy
(@xchelseaguy1) reported
@O2 No signal again. Said it’s a phone mast in my postcode, but I was in a completely different area miles away when it started, and still have no signal now. Faulty device and keep cancelling the swap!!!! Pathetic customer service
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Rich Moors
(@RichMoors) reported
@tacjets @O2 The first thing I did was check the service and it said everything was fine so but there is 3 of us and none of our phones are connecting, must be a problem somewhere Hopefully it will be a quick fix
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『abnormalbeauty』
(@modernbeauty_) reported
@O2 Hi, for some reason roaming is not working in Italy. It comes and goes every now, but it’s always greyed out. I already tried the solutions you suggest on your forum and nothing changes. Can you please help?
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Mark S
(@MarkSutcom) reported
@O2 Hi, I am travelling to Mauritius next week - I have a monthly contract. What's the cost of using data if wifi not available in an emergency (Covid etc)?
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Richard Wells
(@rwells123) reported
@O2 roaming not working in Spain