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O2

O2 Outage Report in Bo’ness, Falkirk, Scotland

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bo’ness, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bo’ness, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bo’ness, Scotland

The most recent O2 outage reports came from the following cities: Falkirk, and Hallglen.

CityProblem TypeReport Time
Falkirk E-mail 2 days ago
Falkirk Internet 15 days ago
Falkirk Internet 2 months ago
Dunfermline Internet 3 months ago
Livingston Internet 4 months ago
Dunfermline Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bo’ness, Scotland

Latest outage, problems and issue reports in Bo’ness and nearby locations:

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Im not ignoring you @ajmalmushtaq got a wee phone issue I need fixed but can’t get to o2. First world problem given the circumstances but as soon as it’s fixed I’ll call you.

  • lauraxmx28
    Laura Gray (@lauraxmx28) reported from Slamannan, Scotland

    @O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again

  • staceyAgraham
    Stacey A Graham (@staceyAgraham) reported from Lochgelly, Scotland

    @O2 looking for help with a new sim

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    @O2 Can someone please fix . @N26_Support

  • KatieMcAleer2
    Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 No contact again from O2. I have sent you direct messages. No reply. Why is your network down in FK10 and problems in FK1 FK2 . Please reply.

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.

  • alyshiawalker7
    ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, Scotland

    Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴

  • cullaloe
    Nick Hood (@cullaloe) reported from Mid Calder, Scotland

    @O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @O2 Probably the Krosly Tracker. I don't drive but, my other half (some say better) @larissa_bohan (a current o2 customer) I think will get use out of it as she drives 😊 Many thanks again! #TheLittleThings

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • inglis_nath
    Nathan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@inglis_nath) reported from Grangemouth, Scotland

    So I saw the Pixel 5 was in stock on @o2 so as it’s payday I paid off my device plan early to treat myself to an upgrade. After waiting several hours they tell me it’s out of stock and 6 week wait. Spoke to online chat asking if I could collect in store on Monday instead because

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .

  • Howard_Marsh
    HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • angie_baby1986
    Angela Paterson (@angie_baby1986) reported from Livingston, Scotland

    The customer service I have had the last 2 weeks from @O2 has been absolutely shocking. Disabled mum has been without a phone for 9 days now and getting no help when I call. ABSOLUTELY shocking service especially when we need to have a mobile for my mum! #Disgraceful

  • scotland_camera
    Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

  • Macgumerait
    Lee Montgomery (@Macgumerait) reported from Oakley, Scotland

    @StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2

  • PaulCraig91
    Paul Craig (@PaulCraig91) reported from Livingston, Scotland

    @EE @O2 Her other device has since broke so, would be a massive help to her! 😅

  • shezzalicious
    Sheryl Douglas 💫🎢🏰 (@shezzalicious) reported from Brightons, Scotland

    @O2 hi I’ve had emails saying my Apple Watch has been dispatched and that I can track it from my account but when I login it’s not showing up as an order so I can’t... bit confused

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • claireandclaws
    Claire (@claireandclaws) reported

    @O2 hello! I am trying to use the Priority Disney+ offer for £2 off a month, but both website and app bring me to this page when signing in and trying to get the offer. Can you help?

  • thekinaton
    Jason Sensation (@thekinaton) reported

    @O2 was the bad guys event cancelled... We never got our tickets we paid for

  • KRaff_YSC
    Kyle Rafferty (@KRaff_YSC) reported

    @O2 are the worst network I’ve ever had. Signal is **** everywhere I go. Can’t wait **** them off

  • 63BENNSTREET195
    PETER ROBERTS (@63BENNSTREET195) reported

    @EnglandRugby @huntie_1 @O2 I've never been to ******. I don't think I'd like it at all.

  • MarkBirch1988
    Mark (@MarkBirch1988) reported

    @O2 has got to have the worst signal in the whole of Liverpool.

  • pengetoanywhere
    Becca Jones (@pengetoanywhere) reported

    @O2 And yes, I was assured by 2 members of your customer service team it was all done on Thursday morning. I’ve never had this issue before, it’s been a total pain not being able to use my phone (despite still paying for it 🙃) it’s just not good enough!

  • Travellingsanta
    Arvind Ramesh (@Travellingsanta) reported

    @O2 I would hence request the team concerned to have this rectified immediately and have it completely removed of my credit report and the same to be confirmed to me by email in written! It’s a shame that this is the customer experience offered by @O2 !!

  • AckeyGraham
    Mr A Graham (@AckeyGraham) reported

    @O2 Still awful, area of Glasgow (G14) am in rarely gets out of 4G, got a better reception with previous provider getting a constant 4G+....

  • danmarr
    Daniel Marr (@danmarr) reported

    @GlennSmithF1 @O2 Yep, they keep lines open, even the ones that are mis-sold, preventing the customer from getting pay monthly. The customer is punished twice, once with the mis-selling and a second time by restricted access and credit checks

  • Matthew_Mc_D
    Matthew (@Matthew_Mc_D) reported

    @virginmedia @O2 @itvtakeaway Your Internet service is abysmal