O2 Outage Report in Lochgelly, Fife, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lochgelly, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lochgelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Lochgelly, Fife, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Glenrothes, Linlithgow and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
||
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lochgelly, Scotland
Latest outage, problems and issue reports in Lochgelly and nearby locations:
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Jacqueline mcdiarmid
(@JacquelineMcdi1) reported
from
Crossgates, Scotland
@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Well there will be no bill paid until you credit my loss of service hows that
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
Been trying for 3 days to pay an @O2 bill using an @n26 @N26_Support card. Something to do with a German address format that it won’t accept payment. I’m in the UK... please fix. Tried multiple times .
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H is for Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 Day 4, O2. Still no 4G on phone. Email support is cancelled (you say) and live chat is never available in the app. As a key worker I’m still at work and can’t phone you to be put on hold for 45 mins or longer.
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Mark Rainford
(@cludgie78) reported
from
Edinburgh, Scotland
I suppose the onus is on the user, not the network (@O2 in this instance) alerting it's users that they could save money by switching tarrifs when their contract is up. Paying over the odds for a good while now #disapointed but not #surprised 😞
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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Stacey A Graham
(@staceyAgraham) reported
from
Lochgelly, Scotland
@O2 looking for help with a new sim
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Natalie
(@nats2768) reported
from
Edinburgh, Scotland
@O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all
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International Woman of Leisure
(@_paaaaulG) reported
from
Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
@O2 Can someone please fix . @N26_Support
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2
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Gemma Mitchell
(@gmcp84) reported
from
Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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famelicose
(@famelicose2) reported
@O2 Morning O2. I seem to have an issue with my mobile account with you. I have sent you a DM. Grateful if you could revert asap since I am concerned my account may be being closed incorrectly. Thanks!
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alisha
(@inpaindaily) reported
@WebkinsWorld @Schofe @O2 had awful experiences with o2
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James.D.Taylor
(@jdtphotography) reported
@O2 I spent from 11:35 onSunday until 16:28 trying to get this company to transfer my number within the o2 network. In other words my existing number on a pay as you go sim onto a pay monthly sim . An absolute shambles and now Monday at 20.44 appear to have lost my number
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Adam
(@Adbanksy1987) reported
@timmyboyslater @O2 When abroad, just call 901 as usual to use your voicemail. This will work in most countries. If it doesn't work, call 1780 free from your mobile or +447802 090 100, and O2 will send you a text with the correct number you need to call.
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Kristofor Drummond
(@ToffaDrummond) reported
@O2 quick question, the volt deals, are they 2 separate contracts? I’ve no use for the o2 part of the deal I’ve took with Virgin Media as I’m already an o2 customer. Can the sim taken out with VM be cancelled within 14 days without it effecting the TV and broadband services?
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Ellie Peary
(@elliepearyx) reported
@francescA7Xx @O2 I’ve spoken with apple and they said that there was nothing they could do. It all turned off when 4G went down in this area. I’ll try them again tho!x
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Kaida
(@Kaidasaurus) reported
@craigym @O2 Let me know if this is solved. I tried a few times to order things and I keep getting errors
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Will
(@WillMedici) reported
@O2 I am trying to upgrade my sim tariff to a 5G one. I go through various steps confirming I have a 5G ready iPhone but it then won’t let me go to basket to check out - the button is greyed out - help!
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g 🍂
(@whosthisgeorgia) reported
@O2 however now we are looking to leave at this awful service. Great customer service from the lady in store however this SIM swap shouldn’t go on for so long if her old SIM switches off straight away. Terrible terrible terrible service.
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Josh Lister
(@joshlisty) reported
@O2 Hi I upgraded my phone yesterday, I'm using the same sim, but I can only make emergency calls. Do I need to use a new SIM or can you activate my current one, please?