O2 Outage Report in Kirkcaldy, Fife, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkcaldy, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 04: Problems at O2
O2 is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Kirkcaldy, Fife, Scotland
The most recent O2 outage reports came from the following cities: Dunfermline and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
||
| Tranent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kirkcaldy, Scotland
Latest outage, problems and issue reports in Kirkcaldy and nearby locations:
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Glenrothes, Scotland
@O2 I doubt if your service could be worse. 14 days without data, stores closed, no email support or live chat, calls to 202 all fail - over 20+.
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Tooba M Iqbal
(@toobausman) reported
from
Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Ian Gordon Davitt
(@IanDavitt) reported
from
Kirkcaldy, Scotland
@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Ross Boyce
(@Happy_Appetite) reported
from
Longniddry, Scotland
@karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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Zenbloke 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉
(@zoeLjohnston) reported
from
Edinburgh, Scotland
Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mo Rahman
(@MoRahma196) reported
@O2 @SamsungMobile Thank you for scamming my mum and dad. Stay away from 02. Worst company in UK. 02 left a missed payment on her credit file even though my mum and dad never received the phone. It has been 3 months where is the phone?? Your customer service department is so bad.
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Travel Gxng ✈🌎🌴
(@TravelGxng) reported
Does anyone know any free UK calling apps ? I have no network here in Guatemala with @O2
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🅾🅷🅷 🆃🅾 🅱🅴 🅰 🅶🅾🅾🅽🅴🆁
(@LilChilliSaka) reported
@O2 hi I have been a customer for 17 years and I have been trying to get an upgrade but you a refusing until I pay £355.00 off my currant device one of you’re advisor admitted that you can wavie the cost when this option is available so why can’t you wavie off?
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Andy Roo Craig
(@andyroocraig) reported
Dear @O2 I've spent more than a year trying to sort something out with you. I call your staff. They can't help. They say your "specialist" team or similar will contact me. I hear nothing. I get too busy and another month goes by. Please can someone help. Thank you.
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Dr Cynthia Larbey
(@CynthiaLarbey) reported
@O2 I know of no company that in this day and age would leave an entire region without phone service for 6 days! What are you playing at? Or don’t you think the people of Arrochar in Scotland are worth bothering with, with their businesses, hydropower schemes, & climate activism.
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@craigbartleyofficial
(@craigbartleyof1) reported
And she has had 10 threatening letters about a phone that she doesn’t have and never has had. Shocking behaviour @o2
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Terence
(@terenceclayton7) reported
@O2 need to send my phone off to repair but I can't call as that's the issue, can't visit a store and I cannot use your app as it's a maze leading me in circles. Your a telecommunications company who can't even help it's customers 👍
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Jacqueline ❤
(@xoJakox) reported
@O2 @SamsungMobile If only the trade in with extra £250 was enough to cover the balance of my s20 ultra 👀 😔 stupid 3 year deals & expensive phones.
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Irene
(@IreneWrights) reported
@O2 trying to contact someone. I want to cancel the Free Disney offer before billing takes effect.
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j
(@laughjosephine) reported
@o2 and @Virgin your service is bloody shocking. Two days I’ve had no internet while I wait for an engineer and even my mobile data keeps flipping to 3G when I spend £80 a month on a stupid iPhone 13pro. I remember when o2 wanted to be known for the best customer service