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O2 Outage Report in Crossgates, Fife, Scotland

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Crossgates, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crossgates, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Crossgates, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Total Blackout 7 days ago
Kirkcaldy Internet 1 month ago
Edinburgh Phone 2 months ago
Edinburgh Phone 2 months ago
Dunfermline Internet 3 months ago
Edinburgh Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crossgates, Scotland

Latest outage, problems and issue reports in Crossgates and nearby locations:

  • tigerstripes86
    Jim (@tigerstripes86) reported from Edinburgh, Scotland

    @O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

  • Feorlean
    Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    @VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

  • TwtrMinstrel
    Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.

  • aligeochis
    AliChis (@aligeochis) reported from Edinburgh, Scotland

    @o2 you make it extremely difficult to return an accessory for a refund. Please can you help?

  • muzz_1875
    Muzz (@muzz_1875) reported from Edinburgh, Scotland

    @O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?

  • msksmiles
    Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday

  • Macgumerait
    Lee Montgomery (@Macgumerait) reported from Oakley, Scotland

    @StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2

  • zoeLjohnston
    👑🧜🏼‍♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, Scotland

    Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr

  • jules878
    Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • Feorlean
    Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

  • scotland_camera
    Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

  • TwtrMinstrel
    Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month

  • aligeochis
    AliChis (@aligeochis) reported from Edinburgh, Scotland

    @O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks

  • toobausman
    Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland

    @O2 4g is not working. #o2 #o2down

  • BacktracksEdin
    MadHatDJ (@BacktracksEdin) reported from Edinburgh, Scotland

    No signal again @o2 reported before and still not able to receive calls in EH3 Why?

  • iangilmour
    Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

  • IanDavitt
    Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland

    @O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.

  • Zenbloke
    Zenbloke 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HaileyRA
    Hailey (@HaileyRA) reported

    @CatCorrighan @O2 @ONeillsPubs Ditto! Please send help!

  • MWalker1869
    Matt (@MWalker1869) reported

    @O2 All stuff that I’ve been told to do before with this bloody phone and it’s never worked!

  • lewsal52
    Davey Shirt (@lewsal52) reported

    @virginmedia @ITVChase @O2 Disappointed that after being a loyal customer since Virgin took over from ntl that new customers get better deals than I do. How’s that for customer service?

  • Rob1966T
    Rob Turner (@Rob1966T) reported

    @O2 I’m in Ember Inn and code not working yet again!!! Are you able to refresh so it works? This problem occurs every week now so very disappointed as a wasted trip

  • OscarGCHall
    Oscar Hall 🇸🇪 🇬🇧 (@OscarGCHall) reported

    @O2 The service from O2 has been shocking. I’ve had issues ever since I switched my number. Every time I speak to someone nobody seems to want to acknowledge I have an issue. I just got hung up on!

  • BethanyHunnybee
    Bethany Hunnebell (@BethanyHunnybee) reported

    @O2 my o2 free drinks are not working on my phone at O’Neill’s and I just had to pay for it 😔

  • Miss_NinjaStar
    Angharad the PostGrad Student! 💙 (@Miss_NinjaStar) reported

    @O2 Is there any way to cancel/change the extra once applied? I can't get rid of it to be able to choose another so I can claim disney offer via Samsung

  • paulmac77
    paulmac77 (@paulmac77) reported

    @O2 what's the script with the thirsty Thursdays offer not working again? Didn't work last week and not working this week?

  • suds_1
    Suds (@suds_1) reported

    @virginmedia @ITVChase @O2 Been waiting for an email from yohe customer service team foe 4 days now.... ths customer service is AWFUL

  • ms_arsenal1988
    danielle richards (@ms_arsenal1988) reported

    @nicurro @O2 Virgin have teamed up with o2 now so I’ve really noticed the difference virgin don’t get me wrong have other issues but I really identify the difference…I was with o2 from the age of 16 till maybe 6/7 years ago and the service back then was amazing and coverage now terrible