O2

O2 Outage Report in Crossgates, Fife, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crossgates, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crossgates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crossgates, Fife, Scotland 09/30/2025 05:25

September 30: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crossgates, Fife, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomDunfermline Internet
United KingdomEdinburgh TV
United KingdomDunfermline Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crossgates, Scotland

Latest outage, problems and issue reports in Crossgates and nearby locations:

  • tigerstripes86 Jim (@tigerstripes86) reported from Edinburgh, Scotland

    @O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday

  • BogieOnPatrol 𝗗𝗮𝘃𝗶𝗱 𝗕𝗼𝗴𝗶𝗲 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BogieOnPatrol) reported from Auchterderran, Scotland

    SCAM ALERT: Mobile number +447547993398 pretending to be @O2 Text message reads: Your 02 service may be terminated if we are not able to verify your details, please update your details via "myauth-o2 com" (minus dot) Haven't clicked link but know o2 sites are ".co.uk" not ".com"

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?

  • Macgumerait Lee Montgomery (@Macgumerait) reported from Oakley, Scotland

    @StagecoachEScot @O2 A case by case basis suggests this is down to driver discretion. That discretion resulted in me being denied entry despite explaining the circumstances. Common sense would state the ticket expiry counter, not requiring internet access, running down, would warrant entry 2/2

  • msksmiles Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • scotland_camera Scotland by Camera 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 (@scotland_camera) reported from Bo’ness, Scotland

    @O2 Hi, unless you are able to apply the discount at the purchase then there is no point of a DM. When entering into a new contract I want that agreed & set in stone at the start. Bit late for me and my 3 contracts but maybe 1 for you to review for the future to help other customers.

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2

  • iangilmour Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

  • muzz_1875 Muzz (@muzz_1875) reported from Edinburgh, Scotland

    @O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?

  • HarpSilver Harp (@HarpSilver) reported from Edinburgh, Scotland

    @srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE

  • ladysmanca Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _carljenkins_ Carl (@_carljenkins_) reported

    Hi, @O2...yet again no signal and stuck on emergency calls only. If you can let me know how long I have on my contract so I can end it and switch network provider, that'd be ******* great 👌👍

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    @O2 HEY O2 - NAME AND SHAME TIME - NOBODY MANNING O2 CUSTOMER SERVICE PHONES - AWFUL, APPALLING SERVICE, YET AGAIN - WHAT WILL IT TAKE FOR YOU TO DO YOUR JOB HERE?

  • anagamafired Nancy Fuller Pottery (@anagamafired) reported

    @O2 Haven’t been able to make calls in Ph11 since the beginning of October due to a mast being down. Apparently you’ve been waiting to get access from the landlord for more than two months????? Just tried to call you and got cut off after waiting 42 mins.

  • itssamlou_ 🦋 Sam 🦋 (@itssamlou_) reported

    @NicD44 @McG70371461 @O2 O2 don’t give compensation as no network is 100% guaranteed to work all the time apparently. But I think a week with no service at all isn’t good enough as like you say they are happy to take your money

  • KerryHu34626515 Kerry Hughes (@KerryHu34626515) reported

    @O2 Can you please fix the mast near me I’ve had crap signal for months now, don’t know why I’m paying for it!!!!! NE128TA

  • Jameseo23 James (@Jameseo23) reported

    @O2 Any reason I can't make a call from Japan using my PAYG account? I topped up but every call I make says I have no balance, even to your free customer support numbers. My top up was successful.

  • TRS1986 Tracey86 (@TRS1986) reported

    @ThreeUKSupport how can I get back money I’m owed? I returned a phone within the cooling off period and I’m still owed the £90 upfront fee. Every time I speak to customer service (joke title) I’m told I owe you money but I don’t! I can’t believe I was going to leave @O2 for you!

  • _JHedge Jill (@_JHedge) reported

    @Statikmcr @O2 Glad it’s not just me they seem to be hanging up on! Awful awful service!

  • John12888554 poulwillens (@John12888554) reported

    @Sue2502W @O2 Kindly send me a text message if you still need help

  • _JHedge Jill (@_JHedge) reported

    @O2 Spent 2 hours and 45 mins on hold today with 3 calls being cut off by O2 agents. I’m trying to clear up a mess that was caused by O2 that is having a severe impact on my credit score. Also no reply to my DM, I will never be using any of your services again.