O2 Outage Report in Edinburgh, Scotland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edinburgh come from postal codes EH9 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 6 days ago |
|
Kirkcaldy
|
Internet | 30 days ago |
|
Edinburgh
|
Phone | 2 months ago |
|
Edinburgh
|
Phone | 2 months ago |
|
Dunfermline
|
Internet | 3 months ago |
|
Edinburgh
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, ScotlandNeed a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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MadHatDJ (@BacktracksEdin) reported from Edinburgh, ScotlandNo signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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Michael Russell (@Feorlean) reported from Edinburgh, ScotlandWhat does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, ScotlandThe @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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AliChis (@aligeochis) reported from Edinburgh, Scotland@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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Muzz (@muzz_1875) reported from Edinburgh, Scotland@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 I have no phone signal. Please check for faults in my area!
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland@karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.
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frvic93 (@frvic93) reported from Edinburgh, Scotland@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Jim (@tigerstripes86) reported from Edinburgh, Scotland@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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AliChis (@aligeochis) reported from Edinburgh, Scotland@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daisy (@DaisyGibbs93) reported@O2 have quite possibly the worst customer service team that I have ever encountered! Imagine offering an upgrade - but now apparently my number doesn’t exist on the o2 system - guess I won’t bother to pay my phone bill then 🙃
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🏴🎃MAGYARHERO🎃❤️🖤💛🏴 (@magyarhero02) reported@LadyLaLa_121 @O2 The talk to you as if it’s not a problem too 🤷🏼🤬xx
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#HelloMyNameIsTizzi (@ElizabethWoole2) reported@O2 waited on hold for an hour, given up now. Messenger service on My O2 app not working... isolating at home with Covid so can’t go in store... just had a quick query. Not happy.
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Ron Craggs (@pintofpeas) reportedWhat's happening @O2 your customer service is shocking these days
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Ron Craggs (@pintofpeas) reported@O2 Calling the customer service and the automated system just says bye and hangs up, had my s20 replaced with a s20FE which I don't mind but will there be a reduction to my bill with this being a cheaper handset?
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J (@snowlover1980) reportedDear @O2, I pay my bill every month and since I joined you, I have had nothing but AWFUL connection issues at home. Please explain why I should pay in full when you are not providing the service I am paying you for?
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Kat Hudson (@KatieFayeHudson) reported@O2 No problems with my credit report.
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Kay 👽 (@xoKateehxo) reported@O2 Have to be the worst company to deal with. Ended my contract 23/10/20 and still having to contact them weekly! About issues they have made. Sold me an out of stock phone, cancelled the contact on the same day and they’ve tried to take the £1,125 which was stopped
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cantona7 (@Trebleutd) reported@O2 Now says 6 weeks should I just cancel as it’s beyond a joke really now thanks
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Kat Jenner (@katfoodjenner) reportedI almost welled up telling the lovely @O2 lady I was leaving her network...it's only been 24 years, but it's prob time I moved on to a new provider. It's not you, it's me.