O2 Outage in Edinburgh, Scotland

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 Some problems detected at O2

O2 problems in the last 24 hours in Edinburgh, Scotland

O2 Outage Chart in Edinburgh, Scotland 09/23/2020 06:30

September 23: Problems at O2

O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 70.65% Phone
  • Internet 16.03% Internet
  • Total Blackout 4.08% Total Blackout
  • E-mail 3.53% E-mail
  • Wi-fi 3.26% Wi-fi
  • TV 2.45% TV

O2 Outage Map Near Edinburgh, Scotland

The most recent outage reports and issues originated from Dunfermline, Edinburgh, Loanhead and Dalkeith.

United KingdomDunfermline Phone
United KingdomEdinburgh Phone
United KingdomLoanhead Phone
United KingdomDunfermline Phone
United KingdomDalkeith Internet
United KingdomEdinburgh Phone

O2 in Edinburgh, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:
  • toobausman Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland

    @O2 4g is not working. #o2 #o2down

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @o2 you make it extremely difficult to return an accessory for a refund. Please can you help?

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks

  • Happy_Appetite Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland

    @karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.

  • zoeLjohnston 👑🧜🏼‍♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, Scotland

    Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr

  • IanDavitt Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland

    @O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.

  • Zenbloke Zenbloke 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Well there will be no bill paid until you credit my loss of service hows that

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    @O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable

  • gmcp84 Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland

    @O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!

  • AdzKru82 𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • _paaaaulG International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland

    @O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃

  • Girdy17 Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland

    @O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.

  • wayne_0405 Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland

    @O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉

  • HarpSilver H is for Harp (@HarpSilver) reported from Edinburgh, Scotland

    @DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop

  • lewis1524 Lesley Wright (@lewis1524) reported from Musselburgh, Scotland

    @O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • oakieone Carl Oakes (@oakieone) reported

    @O2 Well you’re the company taking the extortionate amount of money from my account for a message sent to my phone using your network to deliver it ... so I politely suggest you refund said charge otherwise I will be requesting a porting number to leave O2 after numerous years !

  • doddracher Pat Dodd Racher (@doddracher) reported

    @O2 Zero service for 11 days now, our only network, please can work hurry up repairing mast serving Llansawel, Carms -- already in most deprived area in Wales for access to services.

  • Missey2308 Lynne O (@Missey2308) reported

    @O2 I'm having trouble topping up a pay as you go sim for the first time, trying to do it online but it won't accept payment, can you advise please

  • Naomi2319 Naomi (@Naomi2319) reported

    @O2 had a problem with contract/migration. Called numerous times since end of July never resolved even though assurances given it would. Terrible customer service, spent hours on phones to advisors who don’t seem to know what they are doing!

  • afgroupuk The AF Group (@afgroupuk) reported

    Please be aware that there is currently a major national mobile outage across @EE, @O2 and @VodafoneUK , this is largely affecting incoming calls to mobiles. We currently do not have a timescale on the fix, but expect to receive updates as the networks work on the issue. (1/2)

  • squall_loire Squall Loire (@squall_loire) reported

    @jamesdiamond @O2 Yeah, mine's been expired for a while I've just been slacking on replacing my phone and getting a new one. O2's deals are awful compared to elsewhere. Impossible to get a decent phone for less than £20/mo. ID or EE will give me the phone and data I want for £18.

  • rosie_fie sofie rose (@rosie_fie) reported

    @O2 had poor/ no signal for past week. Schools & doctors & other vital phone calls cant hear me. Keep getting told it will be fixed but as of yet nothing? Very frustrating given that numerous phone calls need to be made given everything that's happening

  • gamerooze Jamie Fox (@gamerooze) reported

    @O2 I can't call 2729 as I am not registered on a network, but thank you for your help

  • claireahall Claire 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🛸 (@claireahall) reported

    Any ideas why I can call out but not receive calls @O2 ? Callers being told it’s an incorrect number. And your app is no help.

  • joew7887 Joe Williams (@joew7887) reported

    @O2 pretty poor response from your customer service email today. Essentially confirming it is acceptable to have signal down for months and a token compensation gesture