O2 outages and service status in Edinburgh, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Edinburgh come from postal codes EH7 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, and Ratho Station.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Phone | 21 days ago |
|
Edinburgh
|
Wi-fi | 2 months ago |
|
Edinburgh
|
Total Blackout | 2 months ago |
|
Kirkcaldy
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Paul (@itspaulactually) reported from Edinburgh, ScotlandEnough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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James Shields (@jamesshields51) reported from Mid Calder, Scotland@Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2
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H is for Harp (@HarpSilver) reported from Edinburgh, Scotland@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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John M Hunt (@Johnmhunt) reported from Oxgangs, ScotlandI was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.
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John M Hunt (@Johnmhunt) reported from Edinburgh, ScotlandI spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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zoë johnston (@zoeLjohnston) reported from Edinburgh, ScotlandI really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 Well there will be no bill paid until you credit my loss of service hows that
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Mark Rainford (@cludgie78) reported from Edinburgh, ScotlandI suppose the onus is on the user, not the network (@O2 in this instance) alerting it's users that they could save money by switching tarrifs when their contract is up. Paying over the odds for a good while now #disapointed but not #surprised 😞
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Nick Hood (@cullaloe) reported from Mid Calder, Scotland@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
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Lesley Wright (@lewis1524) reported from Musselburgh, Scotland@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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Harp (@HarpSilver) reported from Edinburgh, Scotland@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Jim (@tigerstripes86) reported from Edinburgh, Scotland@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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MadHatDJ/Backtracks Music shop (@BacktracksEdin) reported from Edinburgh, ScotlandTypical @o2 get a message asking how satisfied was I with service call received. Stating messages were FREE to answer. Go to send message and it states I will be charged. Maybe time to move.
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Milward (@naomimilward41) reported@O2 Priority app still down re Blue Mondays - are you doing this to all your customers on purpose so you save money?! Please sort it out! #CustomerExperience
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Jerome (@JeromebIXIII) reported@O2 @IanColley007 That still didn't help me
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Owen (@owencb) reported@O2 @Propertyshe Hi. So sorry for Susan. I lost my sim (long story). I can't figure it out on your site. It's shut down like @sky I need a replacement sim. Tomorrow is perfect. Why can I I chat with you for this simple request? I've already paid you over 3:tons of money. 07789766581
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Mr J (@Mr__J_J) reported@ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.
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mark callow (@markcallow10) reported@ad_moran4 @O2 Honestly do not go near them it’s so bad I can’t tell you. I’ve been with them years but it’s simply just become impossible they have such bad coverage it’s amazing they haven’t been prosecuted. As soon as I can swop I will be
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Cheryl Mckenzie (@Cheryl_x) reported@O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄
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Positive United Fan (@PostiveManu) reported@O2 Multiple, I live in sittingbourne its bad. Home, work, bad. Leicester to see family bad. Bournemouth weekend away, bad. Your status thing says its fine. Im not here to moan about it more just to ask can you do anything about it? And honestly, why is it the worst its ever been?
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freja💐HIT THE WALL (@minorlyabrams) reported@barelyleftmybed @O2 @TicketmasterUK oh yeah sorry i’m an idiot , yeah that’s strange
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Lilith Tuylor (@lilith15016) reported@O2 O2 internet coverage is poor. Cue the ‘sorry you feel that way’ dismissal from O2
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GethinMichaelDavies (@gethinbach) reported@O2 @ad_moran4 Stay away from O2, signal is dire everywhere!!