O2

O2 Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH4.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Edinburgh, Scotland 10/20/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomDunfermline Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2

  • TwtrMinstrel Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I have no phone signal. Please check for faults in my area!

  • iangilmour Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.

  • muzz_1875 Muzz (@muzz_1875) reported from Edinburgh, Scotland

    @O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.

  • ladysmanca Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday

  • msksmiles Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

  • TwtrMinstrel Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month

  • HarpSilver Harp (@HarpSilver) reported from Edinburgh, Scotland

    @srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • tigerstripes86 Jim (@tigerstripes86) reported from Edinburgh, Scotland

    @O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • clnairn_xo CLNxo (@clnairn_xo) reported

    @Jdl_X8 @O2 Nahhh cause when I was in Manchester I had virtually no signal for the full 4 days n my network uses O2 too??? Wtf is going on??

  • AT_TT Adam Thompson (@AT_TT) reported

    Hi @O2 I have a S21 Ultra brought directly from Samsung UK , it's got samsung default firmware ,Phone is unlocked to any network , will Wifi Calling work or will it need o2 firmware on the device for it to work?

  • david43ni david (@david43ni) reported

    @O2 Wtf thats the most stupid what if scenario ever heard if u said had a certain type of case like duck tails love them forever or Pokémon case run a mile lol

  • Myles86927573 Myles (@Myles86927573) reported

    @O2 absolutely disgusting customer service. In a rural area with a extremely ill person just released from hospital, no other phone and 02 deactivates my sim twice because of incompetence then replies once every hour. No way to call 999 if needed.

  • KatyLeanne25 Katy P (@KatyLeanne25) reported

    @O2 horrible company! Scammed my husband into a contact with you by promising him you'd retrieve his voicemails of deceased relatives (which was a lie!) Then ruined his credit score (whilst trying to apply for a mortgage) saying he hasn't paid his contract when he cancelled it!

  • STEVEHAAGSPORT Steve Haag Sports (@STEVEHAAGSPORT) reported

    @EnglandRugby @O2 no wonder players get bad backs

  • CEEJAYBEE82 CEEJAYBEE82 (@CEEJAYBEE82) reported

    @EGX @virginmedia @O2 How's about announcing stuff to play now you've sold out of sat/sun tickets or will it be like the **** show like it last year 🤔

  • Dragon2611 Matthew (@Dragon2611) reported

    The number of alerts in the last couple weeks from @o2 and @VodafoneUK saying a mast is broken, it’s fixed , no wait it’s broken again

  • Kierano84 Kieran (@Kierano84) reported

    @O2 your customer service/bereavement process following my dad’s passing in March is abysmal. Been on the phone for about 10 hours since his passing with promises and failed returned calls. Nobody will help and we will be cancelling everything with your company!

  • amyroseash Amy AshWigs (@amyroseash) reported

    To compound this, our local @O2 mast has also been down. So the mini hubs we've been sent don't work. We've had no phone signal for nearly four months! @O2 and @BT you should honestly be ashamed.