O2 Outage Report in Edinburgh, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Dunfermline and Edinburgh.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland
@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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Nathan Young (@npjy83) reported from Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Julia Palmer (@jules878) reported from Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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AliChis (@aligeochis) reported from Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Jim (@tigerstripes86) reported from Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Nathan Young (@npjy83) reported from Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Paul (@itspaulactually) reported from Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland
@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland
@O2 I have no phone signal. Please check for faults in my area!
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MadHatDJ (@BacktracksEdin) reported from Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Muzz (@muzz_1875) reported from Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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frvic93 (@frvic93) reported from Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Bratt (@craigybratt) reported
@elainovision @O2 @TheO2 Oops my bad
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Chez☆Wilkinson (@chezwilko13) reported
@O2 how do I cancel a contract in the cooling off period
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Chez☆Wilkinson (@chezwilko13) reported
@O2 why have I been billed for a service that hasn’t started yet
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Harnaa (@Harnaattv) reported
@O2 after honeslty trying my hardest, and being hung up on 3 times by Precious from your sales team - guessing you don't want my money. @ThreeUK approved my credit check no issues straight away - you've rubbish customer service and I shant be using you in the future!
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victoria wake (@ruby1969) reported
@O2 absolutely chaotic service from all your departments! Been on the phone since 2pm and still not resolved issue disgraceful
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heather (@heathermcniven) reported
@O2 not had service for 4 weeks now, and everytime I check the service status the date is always pushed back? What am I paying my phone bill for when I can't use my phone?
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JP (@rincewindrunnin) reported
@VMO2News @virginmedia @O2 How can we download stuff when the service doesn’t work?
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princess knickers (@princess_knicks) reported
@O2 still no service - no reply from you, no live chat agents available on your app, no updates. NOTHING. DOWN SINCE 5pm YESTERDAY
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Piggy Malone (@PiggyMalone1) reported
@O2 You have invested the square root of nothing in 5G in the UK, yet you’re raising the customer tariffs. Stealth taxing. Thanks💩💩💩
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princess knickers (@princess_knicks) reported
@O2 service still down!! No updates on your website. No idea if or when it might be fixed. I need my phone out and about for work. How do I find out what’s going on?