O2

O2 Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH7 and EH6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Edinburgh, Scotland 05/25/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh, Kirkcaldy and Dunfermline.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Phone
United KingdomKirkcaldy Internet
United KingdomEdinburgh Phone
United KingdomDunfermline Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • gmcp84 Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland

    @O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!

  • toobausman Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland

    @O2 4g is not working. #o2 #o2down

  • Happy_Appetite Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland

    @karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.

  • BacktracksEdin MadHatDJ (@BacktracksEdin) reported from Edinburgh, Scotland

    No signal again @o2 reported before and still not able to receive calls in EH3 Why?

  • _paaaaulG International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland

    @O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Well there will be no bill paid until you credit my loss of service hows that

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    @O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.

  • wayne_0405 Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland

    @O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉

  • Girdy17 Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland

    @O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy

  • IanDavitt Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland

    @O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

  • HarpSilver H is for Harp (@HarpSilver) reported from Edinburgh, Scotland

    @DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop

  • zoeLjohnston 👑🧜🏼‍♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, Scotland

    Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr

  • AdzKru82 𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it

  • Zenbloke Zenbloke 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @o2 you make it extremely difficult to return an accessory for a refund. Please can you help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Emilydominics Emily Ann Smith (@Emilydominics) reported

    @O2 no only did you handle my mother’s passing so badly. You have now cut my phone off and your customer service person hung up on me saying nothing to be done before 4..30. I now can’t use my phone for work. Disgusting

  • Chatts_ Alan Chatterton (@Chatts_) reported

    @O2 yes I have no doubt you will. 2.5hrs to online chat told me this. The fact of the complaint is that you claim the items to be in stock on the website when placing the order and then 10 mins after you have my money you email saying not in stock.This has been going on since Feb/mar

  • veelondon_ YT: VEE LONDON (@veelondon_) reported

    Listen @O2 fix your connection. My UNLIMITED data keeps going on and off. I did not leave @ThreeUK for this!

  • JoeWardArt JoeWARDart (@JoeWardArt) reported

    @O2 having problems connecting to mobile data asking me to "Sign in to Network" can't get hold of anyone at O2 to help. How can i get this resolved?

  • timmym84 Timmy! (@timmym84) reported

    @O2 That option has disappeared since the update. That's the issue!

  • CharlieBooker7 Charlie / Char103 (@CharlieBooker7) reported

    @O2 Tried calling 5 bloody times and they keep cutting me off. Great bloody service this.

  • roberts_sara Sara Roberts (@roberts_sara) reported

    @O2 Thank you for your response. Do you know when there are plans for it to be integrated? It was such shocking, non sensical service last night on the chat. Over 90 mins to get what you have said in a tweet! (Or suggest that I need to buy a new phone)!

  • brucehalling Bruce Halling (@brucehalling) reported

    @O2 Hi, had a text this morning that my tariff has been changed which I didnt request. And I'm locked out the app as well having just reset my password. Help!

  • neishx n💜 (@neishx) reported

    @O2 Hi are 0345 numbers free to ring. I'm a pay monthly customer

  • BANGWOOL_PD ᴮᴱ sinéad ⁷ 💜 // arsd 📌 (@BANGWOOL_PD) reported

    @O2 please check the DMs - I need help