O2 Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH9, EH1, EH7 and EH6.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Dunfermline, Prestonpans, Penicuik and Queensferry.
City | Problem Type | Report Time |
---|---|---|
Edinburgh | Phone | |
Dunfermline | Total Blackout | |
Edinburgh | Phone | |
Edinburgh | Phone | |
Edinburgh | Total Blackout | |
Edinburgh | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Mark Rainford
(@cludgie78) reported
from
Edinburgh, Scotland
I suppose the onus is on the user, not the network (@O2 in this instance) alerting it's users that they could save money by switching tarrifs when their contract is up. Paying over the odds for a good while now #disapointed but not #surprised 😞
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Jordan Neri
(@jordanneri29) reported
from
Prestonpans, Scotland
Think it’s time for a change of phone network , can get a signal in the middle of a Forrest in Thailand but I come to prestonpans and I can’t get enough signal to send a text @O2 #dogshitsignal
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Nick Hood
(@cullaloe) reported
from
Mid Calder, Scotland
@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2
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Natalie
(@nats2768) reported
from
Edinburgh, Scotland
@O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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James Shields
(@jamesshields51) reported
from
Mid Calder, Scotland
@Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2
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Lesley Wright
(@lewis1524) reported
from
Musselburgh, Scotland
@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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Gemma Mitchell
(@gmcp84) reported
from
Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜
(@AdzKru82) reported
from
Eskbank, Scotland
Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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International Woman of Leisure
(@_paaaaulG) reported
from
Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Adam Scott
(@adamscott23) reported
from
Tranent, Scotland
Finally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.
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Jacqueline mcdiarmid
(@JacquelineMcdi1) reported
from
Crossgates, Scotland
@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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H is for Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 My mum and brothers phones aren’t working due to an o2 issue at your end with their system, this is not relating to network it’s a problem with the set up of their devices. I spoke to the call handler he said he’d book time off to check this due to the complex nature
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MiaRobinson
(@miarobbo2016) reported
@O2 hi, trying to log into my account , nothing happening, tried on phone and iPhone, any problems at your end
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James Kane
(@jameskane84) reported
@O2 Hi - is there a problem with your website? I haen't been able to log in to my account all day.
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Penny Hop
(@Penny_Hopbrand) reported
@O2 hi guys, just wondering if you can help me. I’ve been getting scammed for the last 3years I think..? Went to one of your stores in Tooting last Feb I think it was. Wondering why my bill was costing so much then you guys told me I was being scammed as in PLEASE CONTINUE
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Máirtín
(@mairtinsb) reported
@O2 Yes please! I usually need help in the shop when getting a handset. Can you DM me? I'm thinking about heading over to iOS this time as Android offerings are limited to S20 really. Also need to know how this would work with SIM swap from current phone into new one etc. Thanks.
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Megan
(@meganwillders1) reported
@O2 Hi, I’ve tried to use your chat feature via my o2 as I can’t dial out and they seem to have made my phone usable, please can you help?
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Chanel630
(@chanel630) reported
@O2 After a difficult circumstance, I would like to commend Jake Pepper from your Exec Team, for resolving a difficult complaint. Please make sure this message is passed on. Many thanks
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Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 I have been promised a call back about a total outage within 30 mins and that was at 4pm. I tried to call again with a 45 minute wait, please someone come back to me
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Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 But didn’t call back. I then tried to call your office with no reply. @MarkEvansO2 they’ve had no network for 2 days and it’s down to a technical fault with the set up of a renewed contract and new phone!
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JO
(@jodietweets_) reported
Hi @O2, when will I get signal back? I know my number is being switched back but it’s been over 24 hours... not great.