O2

O2 Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Edinburgh, Scotland 04/13/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh and Tranent.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh E-mail
United KingdomTranent Phone
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • _paaaaulG International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland

    @O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃

  • wayne_0405 Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland

    @O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉

  • HarpSilver H is for Harp (@HarpSilver) reported from Edinburgh, Scotland

    @DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop

  • adamscott23 Adam Scott (@adamscott23) reported from Tranent, Scotland

    Finally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭

  • AdzKru82 𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness

  • cullaloe Nick Hood (@cullaloe) reported from Mid Calder, Scotland

    @O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕

  • cludgie78 Mark Rainford (@cludgie78) reported from Edinburgh, Scotland

    I suppose the onus is on the user, not the network (@O2 in this instance) alerting it's users that they could save money by switching tarrifs when their contract is up. Paying over the odds for a good while now #disapointed but not #surprised 😞

  • gmcp84 Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland

    @O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Well there will be no bill paid until you credit my loss of service hows that

  • Girdy17 Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland

    @O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    @O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable

  • JacquelineMcdi1 Jacqueline mcdiarmid (@JacquelineMcdi1) reported from Crossgates, Scotland

    @O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.

  • lewis1524 Lesley Wright (@lewis1524) reported from Musselburgh, Scotland

    @O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !

  • nats2768 Natalie (@nats2768) reported from Edinburgh, Scotland

    @O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fogMCKgy 🇬🇧 (@fogMCKgy) reported

    @O2 2 days I've tried to get through to customer services with a technical issue. 🤨

  • fevbae_ #ANGLOPHONECRISIS 🇨🇲 (@fevbae_) reported

    I swear @O2 is the shortest network after three, these people are trying to charge me £80 a month when my data barely ******* works, I promise they'll sooner get a lap dance from Beyoncé before I pay that bill this month.

  • damnthewerehog9 Picky (@damnthewerehog9) reported

    @O2 hi, I'm having issues trying to pay my bill. The system keeps giving me an error. Can you help?

  • lucysandford Lucy Sandford (@lucysandford) reported

    @O2 I’ve tried calling your #customer so called help team they don’t understand. Can you please #help? I need to PAC my old number across #notagoodstart

  • Jaimiedoc_KD8 Jaimie Doherty (@Jaimiedoc_KD8) reported

    @jjlfc1892 @O2 Yip so you never came today with my new phone when ive been waiting over a week seriously is there any chance im left a faulty phone that i pay insurance for every month ??

  • persona_llytae THEY GAVE IT TO THE WHITE MAN BON IVER (@persona_llytae) reported

    @O2 i need a pac code but the pac code text is not working? I've also dm'd with more info...can you please help

  • Nerysmaijones1 Nerys mai jones (@Nerysmaijones1) reported

    @O2 lm I’m so disappointed in your service.. Been a customer for over 15 years and an nhs key worker.. new phone been ordered for over a week and still no show..but still charging me for my new handset

  • lucysandford Lucy Sandford (@lucysandford) reported

    @O2 I’ve just opened a new account with you but my old number doesn’t look like it has been moved across. PAC code was supplied. Can you help please?

  • Nerysmaijones1 Nerys mai jones (@Nerysmaijones1) reported

    @O2 i’m so disappointed in your service.. Been a customer for over 15 years and an nhs key worker.. new phone been ordered for over a week and still no show..but still charging me for my new handset

  • s0m3thingvague Chobo (@s0m3thingvague) reported

    @O2 iv not been able to use sms or calling services at all today, is there an issue with the systems in sheffield? very frustrating