O2 Outage in Edinburgh, Scotland

@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?

@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

@O2 I have no phone signal. Please check for faults in my area!

@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.

The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month

@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.

@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.

What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny

No signal again @o2 reported before and still not able to receive calls in EH3 Why?

@O2 4g is not working. #o2 #o2down

@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?

@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks

@karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.

Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr

@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.

@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help

@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it

Just as my faith in @bt_uk was starting to get better, here I am over 4 weeks into a #broadband contract and it still doesn't work. Lucky my @O2 phone #4g hotspot is holding out.

Just as my faith in @bt_global was starting to get better, here I am over 4 weeks into a #broadband contract and it still doesn't work. Lucky my @O2 phone #4g is holding out.

@O2 how do I speak to a human advisor and not this stupid robot that’s the most unhelpful thing

@NicNak_PaddyWac @O2 I'm still waiting for mine. It's been 28 days. I'm sad but, I never win anything either, so I'll be chasing this one down till I get it. Hahaha.

@O2 I won a Guinness prize from the O2 priority draw a month ago and I never received it.

Got my phone contract changed with @O2 from a £31 something airtime bill to £12 weeks ago & everything was confirmed (they said it might be £15 rather than £12 cause I have to pay the 4 days I used which was cool) SO WHY ******** HAVE I BEEN CHARGED £32.02?? I now have no money🙃

@O2 I have a device that is locked to you and I need to get it unlocked to use on a different network how do I do this?

@O2, I never received the prize I won!?

@O2 hey how do I find out my customer number I’m trying to log in to upgrade and I don’t know what it is and it’s not accepting my debt card Info

@O2 if my number isn’t ported over I will cancel my contract as I have 14 days