O2

O2 Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH9, EH1, EH7 and EH6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Edinburgh, Scotland 04/25/2024 03:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh, Dunfermline, Prestonpans, Penicuik and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Phone
United KingdomDunfermline Total Blackout
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • cludgie78 Mark Rainford (@cludgie78) reported from Edinburgh, Scotland

    I suppose the onus is on the user, not the network (@O2 in this instance) alerting it's users that they could save money by switching tarrifs when their contract is up. Paying over the odds for a good while now #disapointed but not #surprised 😞

  • jordanneri29 Jordan Neri (@jordanneri29) reported from Prestonpans, Scotland

    Think it’s time for a change of phone network , can get a signal in the middle of a Forrest in Thailand but I come to prestonpans and I can’t get enough signal to send a text @O2 #dogshitsignal

  • cullaloe Nick Hood (@cullaloe) reported from Mid Calder, Scotland

    @O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2

  • nats2768 Natalie (@nats2768) reported from Edinburgh, Scotland

    @O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    @O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable

  • jamesshields51 James Shields (@jamesshields51) reported from Mid Calder, Scotland

    @Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2

  • lewis1524 Lesley Wright (@lewis1524) reported from Musselburgh, Scotland

    @O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !

  • gmcp84 Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland

    @O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!

  • AdzKru82 𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • _paaaaulG International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland

    @O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • adamscott23 Adam Scott (@adamscott23) reported from Tranent, Scotland

    Finally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness

  • wayne_0405 Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland

    @O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.

  • JacquelineMcdi1 Jacqueline mcdiarmid (@JacquelineMcdi1) reported from Crossgates, Scotland

    @O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me

  • HarpSilver H is for Harp (@HarpSilver) reported from Edinburgh, Scotland

    @DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop

  • Girdy17 Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland

    @O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 My mum and brothers phones aren’t working due to an o2 issue at your end with their system, this is not relating to network it’s a problem with the set up of their devices. I spoke to the call handler he said he’d book time off to check this due to the complex nature

  • miarobbo2016 MiaRobinson (@miarobbo2016) reported

    @O2 hi, trying to log into my account , nothing happening, tried on phone and iPhone, any problems at your end

  • jameskane84 James Kane (@jameskane84) reported

    @O2 Hi - is there a problem with your website? I haen't been able to log in to my account all day.

  • Penny_Hopbrand Penny Hop (@Penny_Hopbrand) reported

    @O2 hi guys, just wondering if you can help me. I’ve been getting scammed for the last 3years I think..? Went to one of your stores in Tooting last Feb I think it was. Wondering why my bill was costing so much then you guys told me I was being scammed as in PLEASE CONTINUE

  • mairtinsb Máirtín (@mairtinsb) reported

    @O2 Yes please! I usually need help in the shop when getting a handset. Can you DM me? I'm thinking about heading over to iOS this time as Android offerings are limited to S20 really. Also need to know how this would work with SIM swap from current phone into new one etc. Thanks.

  • meganwillders1 Megan (@meganwillders1) reported

    @O2 Hi, I’ve tried to use your chat feature via my o2 as I can’t dial out and they seem to have made my phone usable, please can you help?

  • chanel630 Chanel630 (@chanel630) reported

    @O2 After a difficult circumstance, I would like to commend Jake Pepper from your Exec Team, for resolving a difficult complaint. Please make sure this message is passed on. Many thanks

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 I have been promised a call back about a total outage within 30 mins and that was at 4pm. I tried to call again with a 45 minute wait, please someone come back to me

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 But didn’t call back. I then tried to call your office with no reply. @MarkEvansO2 they’ve had no network for 2 days and it’s down to a technical fault with the set up of a renewed contract and new phone!

  • jodietweets_ JO (@jodietweets_) reported

    Hi @O2, when will I get signal back? I know my number is being switched back but it’s been over 24 hours... not great.