1. Home
  2. Companies
  3. O2
  4. Edinburgh
O2

O2 outages and service status in Edinburgh, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Phone.
  • 50% Wi-fi (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Edinburgh come from postal codes EH4 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Dunfermline, Edinburgh, Tranent, Penicuik, and Musselburgh.

CityProblem TypeReport Time
Dunfermline Phone 22 days ago
Edinburgh Wi-fi 27 days ago
Tranent E-mail 1 month ago
Penicuik Phone 2 months ago
Musselburgh Phone 2 months ago
Edinburgh Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

  • toobausman
    Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland

    @O2 4g is not working. #o2 #o2down

  • georgebowers888
    George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland

    @thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny

  • itspaulactually
    Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Well there will be no bill paid until you credit my loss of service hows that

  • msksmiles
    Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • aligeochis
    AliChis (@aligeochis) reported from Edinburgh, Scotland

    @o2 you make it extremely difficult to return an accessory for a refund. Please can you help?

  • iangilmour
    Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

  • HarpSilver
    H is for Harp (@HarpSilver) reported from Edinburgh, Scotland

    @DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop

  • zoeLjohnston
    zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    @O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable

  • tigerstripes86
    Jim (@tigerstripes86) reported from Edinburgh, Scotland

    @O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • ladysmanca
    Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • JacquelineMcdi1
    Jacqueline mcdiarmid (@JacquelineMcdi1) reported from Crossgates, Scotland

    @O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things

  • Feorlean
    Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • donliveson
    Daniel Soho 🦋 (@donliveson) reported

    @Apple stupid prices for new iPhones. £760 + and a crazy 3 year contract, @O2 Ifs over never going back into phone contract. Never

  • fidgetbumble
    Pete Lawson (@fidgetbumble) reported

    @kokeshimum @O2 I got 5g halfway up a mountain in the states. A hill here kills my signal

  • 2gurlys1kupp
    Scottt Kirkwoodd (@2gurlys1kupp) reported

    @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

  • StuartWall34
    stuart wall (@StuartWall34) reported

    @kokeshimum @O2 I switched from o2 to EE because of poor coverage

  • EerikBeeton
    Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported

    @O2 24h later still waiting for service. @EE you got good reception these days?

  • Bruggers100
    Tony Brugnoli (@Bruggers100) reported

    @kokeshimum @O2 Vodafone just as bad down south, dead spots in and around my hometown, can’t get a phone signal at all at my son’s school. The companies will not invest in infrastructure. You can get a better signal in the Lake District because the infrastructure supports emergencies!

  • MattHuddyHudson
    Matt Hudson (@MattHuddyHudson) reported

    @pmiddy78 @VodafoneUK @O2 Don't do it you'll regret it , been trying to upgrade for weeks and can't . Signal is awful .

  • ClimateScammers
    PLODDY 🐷 (@ClimateScammers) reported

    @kokeshimum @O2 I left O2 after ten years because it turned to ****. They made it as hard as they possibly could to leave which just served to anger me more. I switched to 3 network (two years) £21.50 pm unlimited it's perfect.

  • TheEnglishRebel
    🏴󠁧󠁢󠁥󠁮󠁧󠁿English Rebel - Kingdom of England (@TheEnglishRebel) reported

    @kokeshimum @O2 You might find the problem is with O2 if anything. It was fine in London, but hopeless in Devon.

  • Watch_n_Wait
    Martin Lee (@Watch_n_Wait) reported

    @kokeshimum @O2 Listen to any talk radio show and the regularity with which they "lose" guests and callers is embarrassing, and nearly all down to dodgy mobile connections. Sadly Brits gave up a really decent landline system for the "convenience" of mobile without thinking about quality.