O2 Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH6, EH1 and EH9.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Dunfermline and Longniddry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Dunfermline |
Internet | |
| Edinburgh |
TV | |
| Dunfermline |
Phone | |
| Edinburgh |
||
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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International Woman of Leisure
(@_paaaaulG) reported
from
Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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Ian Gordon Davitt
(@IanDavitt) reported
from
Kirkcaldy, Scotland
@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜
(@AdzKru82) reported
from
Eskbank, Scotland
Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Well there will be no bill paid until you credit my loss of service hows that
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.
-
Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
-
Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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Nick Hood
(@cullaloe) reported
from
Mid Calder, Scotland
@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
-
Gemma Mitchell
(@gmcp84) reported
from
Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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Lesley Wright
(@lewis1524) reported
from
Musselburgh, Scotland
@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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Jacqueline mcdiarmid
(@JacquelineMcdi1) reported
from
Crossgates, Scotland
@O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me
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Zenbloke 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉
(@zoeLjohnston) reported
from
Edinburgh, Scotland
Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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H is for Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Anderson
(@bobbylaaaddd) reported
@O2 I’ve tried to contact via phone but easy hung up and when I used you message service nobody ever got back to me
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Miss C
(@weejuicyfruit) reported
@O2 hi, I’ve no signal and haven’t had for an hour or so now (West Yorkshire) are there any known issues?
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I am just me
(@andy_uk44) reported
@O2 I have now made an official complaint against you at O2 cos nobody has even attempted to get back to me about the issue raised, I have also been given legal advise saying I can stop my DD and not suffer bad credit
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Tom Stott
(@tomgstott) reported
You've sent me a payment reminder @O2 - please let your billing dept know that i won't be paying it until the outcome of my ADR is known or you manage to resotre a service above 0.21Mbps on 4bars of 4g. 6 months. joke.
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Benjamin Webster
(@benjaminlfc) reported
@mashead_2000 @O2 Click support at the bottom then click track my order
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Alistair Gow
(@AliGow79) reported
@VodafoneGroup @O2 There is no network signal in Fort Augustus today? PH32 4DU but numerous postcodes included
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LDX2
(@LDX25) reported
@O2 been trying to call O2 and speak to a actually person for days now !!!!! That automated service just gives you the run around. I want to speak to someone about my bill be overcharged before it happens again !
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Tim Cutbush
(@timcutbush) reported
@kevkbaker @O2 Lucky you kev, I’ve been an O2 customer for 15+ years and all I get are bills and price increases!
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DΣBI 🌸 ⨺🇬🇧
(@DebiBudd) reported
@O2 I still have no dispatch info got my iPhone 13 pro. Please help!
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Just Jay the IT Grump
(@SuperDuperJay69) reported
Hi @O2 what are you monthly SIM only deals right now? I'm just asking as @ThreeUK is making people move away with their stupid roaming charges