O2 Outage Report in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Dunfermline and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all
-
Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?
-
Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
-
Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
-
Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
-
💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
-
George Bowers | Actor
(@georgebowers888) reported
from
Edinburgh, Scotland
@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
-
Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
-
Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
-
Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
-
Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
-
frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
-
Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
-
Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
-
💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim
-
Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
-
Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
-
Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
-
💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
-
Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
jo fulham
(@mojosewsew) reported
@O2 hi, my daughter has always had a spend cap on calls (after her 1000 minutes) set at £0 and usually her phone would cut out when her minutes ran out. We've just had an email saying that her bill is £120 higher than last month and when we checked the cap wasn't applied!
-
Stuart Wharton
(@whartonsj) reported
@MichaelSniedzeH @O2 I just think a significant price rise after just one month is poor. Looks like a money grab from O2 to me!
-
Damien Honeyford
(@DamienHoneyford) reported
Hi @O2, I got my new SIM yesterday but had issues activating it, though it seemed to work. This morning it's showing no service and my old SIM is still active. I called support yesterday but the operator said they were having issues and then hung up. So far, I'm not impressed
-
Tom Bond
(@_tbond) reported
@O2 Many thanks. The issue is just that the upstream bandwidth isn’t enough; I happen to have a Three payg sim so I tested that last night - only 3G but I get 9Mbps down. O2 hardly ever completes the test!!
-
Sallie Taylor
(@sasathaz) reported
Come on @Vodaphone no signal from mobile mast in Southleigh woods since last Friday. Affected most of Crockerton village and no response to reported issues. Neighbours using @EE @O2 etc also affected.
-
Alex
(@Alex72392782) reported
@O2 my Odeon voucher code does not work , can you help ?
-
Jon Massey 🐄 📊
(@jonny_boy27) reported
@jcwakely @O2 Bloody hell, that's awful. How can they not pay attention the first time and then apologise?!
-
Keara McDonough
(@KearaMcDonough) reported
@O2 hi I’m having issues giving you my PAC code to keep my number. I’ve requested it 3 times and it keeps failing. Could someone DM me please?
-
Rox
(@RoxanneToya) reported
@O2 can I switch from @tescomobile, keep the number but get a SIM only plan/contract with that number? I'm an existing @o2 customer
-
Hannah McLachlan
(@Angel_McLachlan) reported
@GavNewlandsSNP @RichJ1980s @O2 My uncle went to O2 and had it looked at. Nowt wrong. I took mine to EE. Checked it, reset the network settings and it seems to have sorted it. Hope it sorts it for you too 👍🏻