O2 outages and service status in Edinburgh, Scotland
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
- The most common problems reported in this area mention Wi-fi and Phone.
- The most recent signal from this area was received May 11, 5:36 PM GMT+1.
- Wi-fi (50%)
- Phone (50%)
The latest reports from users having issues in Edinburgh come from postal codes EH7 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, and Ratho Station.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Phone | 19 hours ago |
|
Edinburgh
|
Wi-fi | 30 days ago |
|
Edinburgh
|
Total Blackout | 2 months ago |
|
Kirkcaldy
|
Internet | 2 months ago |
|
Edinburgh
|
Phone | 3 months ago |
|
Edinburgh
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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frvic93 (@frvic93) reported from Edinburgh, Scotland@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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AliChis (@aligeochis) reported from Edinburgh, Scotland@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Jordan Neri (@jordanneri29) reported from Prestonpans, ScotlandThink it’s time for a change of phone network , can get a signal in the middle of a Forrest in Thailand but I come to prestonpans and I can’t get enough signal to send a text @O2 #dogshitsignal
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, ScotlandThe @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Mark Rainford (@cludgie78) reported from Edinburgh, ScotlandI suppose the onus is on the user, not the network (@O2 in this instance) alerting it's users that they could save money by switching tarrifs when their contract is up. Paying over the odds for a good while now #disapointed but not #surprised 😞
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AliChis (@aligeochis) reported from Edinburgh, Scotland@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandTrust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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MadHatDJ/Backtracks Music shop (@BacktracksEdin) reported from Edinburgh, ScotlandTypical @o2 get a message asking how satisfied was I with service call received. Stating messages were FREE to answer. Go to send message and it states I will be charged. Maybe time to move.
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Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Harp (@HarpSilver) reported from Edinburgh, Scotland@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
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Jim (@tigerstripes86) reported from Edinburgh, Scotland@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kieren Bushnell (@kbushnell1975) reported@TheWillEason @O2 Ha. Wouldn't surprise me. They have become the worst company to deal with, they don't give a toss about their customers. Shocking company.
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MUFCFranky 🇾🇪 (@FrankySaves) reported@O2 There’s zero point. You work with @AXS_UK , a company that chucks you out of the queue in a never ending loop cos it thinks you’re a bot. Meanwhile thousands of tickets already up for resale. Again, they’re not fit for purpose. Things have just got worse since they came along.
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Andy Wright (@shakenNstirred) reported@O2 It now been out 2 days. No one has been to fix it
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Richard Paul Bonner (@RichardPaulBonn) reported@O2 Hi, it's now 12 days/9 working days and i'm still locked out of my account. Have called customer services three times only to be told a form has been filled out.
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Hayley Laura (@LilHay) reported@O2 two hours been waiting for u to sort the issue, respond to my dms immediately please.
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Phil (@Lodovicho) reported@O2 your website doesn't work, I can't sign in, I can't make payments on it, your ap is terrible, and now you e disconnected my phone without the courtesy of a response from your executive team. I JUST WANT MY ONLINE ACCOUNT TO WORK, YOU'LL THEN GET YOUR DOSH!
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money
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Willow (@loops_912) reported@O2 what is going on with your network at the moment, signal is very hit and miss… in a friends flat in london the signal is only on 1 bar and cant do anything.. in stevenage its almost unusable.. thinking of leaving o2 to be honest