O2 outages and service status in Edinburgh, Scotland
No problems detected
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- O2 generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- The most recent signal from this area was received Apr 18, 11:54 AM GMT+1.
- Total Blackout (50%)
- Wi-fi (50%)
The latest reports from users having issues in Edinburgh come from postal codes EH7 and EH9 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Ratho Station, Edinburgh, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 10 days ago |
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Total Blackout | 27 days ago |
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Internet | 2 months ago |
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Phone | 3 months ago |
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Phone | 3 months ago |
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Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Lesley Wright (@lewis1524) reported from Musselburgh, Scotland@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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Paul (@itspaulactually) reported from Edinburgh, ScotlandEnough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandTrust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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George Bowers | Actor (@georgebowers888) reported from Edinburgh, Scotland@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
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John M Hunt (@Johnmhunt) reported from Oxgangs, ScotlandI was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.
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Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, ScotlandThe @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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AliChis (@aligeochis) reported from Edinburgh, Scotland@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Danny Berry (@DannyBerry15) reported from Inveresk, Scotland@O2 I have no phone signal. Please check for faults in my area!
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?
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Jordan Neri (@jordanneri29) reported from Prestonpans, ScotlandThink it’s time for a change of phone network , can get a signal in the middle of a Forrest in Thailand but I come to prestonpans and I can’t get enough signal to send a text @O2 #dogshitsignal
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zoë johnston (@zoeLjohnston) reported from Edinburgh, ScotlandI really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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MadHatDJ/Backtracks Music shop (@BacktracksEdin) reported from Edinburgh, ScotlandTypical @o2 get a message asking how satisfied was I with service call received. Stating messages were FREE to answer. Go to send message and it states I will be charged. Maybe time to move.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel (@gaunty8791) reported@laurabarr39 @O2 The reception all over uk is appalling half of London can’t he a decent signal.
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MR NICE (@countycasual77) reported@O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks
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Steve (@happystokey) reportedYou tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care
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Uptown entertainment discos (@Uptowndiscos) reported@O2 Also. Is O2 business on here because I'm fed up with wasting an hour of my working day speaking to someone who says sorry sorry sorry sorry we will help you and then wants to charge £90 a month for a phone and I don't even want the newest one
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Drew Grant (@drewsy92) reportedEvery single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia
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Adam :) (@ajbwfc86) reportedJust seen an advert for @O2 satellite...I can't even get a signal at the end of my street
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Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged
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Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
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Laurabarr40 (@laurabarr39) reportedI’m sick of having hardly no signal and 4G doesn’t work properly! If nothing changes I’ll be cancelling my contact @O2 😡
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bernie mcneill (@macca2002) reported@O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed