O2

O2 Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH9, EH6, EH7 and EH1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Edinburgh, Scotland 04/16/2024 17:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Dunfermline, Edinburgh, Prestonpans, Penicuik and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Total Blackout
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet

Community Discussion

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O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

  • gmcp84 Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland

    @O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.

  • lewis1524 Lesley Wright (@lewis1524) reported from Musselburgh, Scotland

    @O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !

  • AdzKru82 𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • Girdy17 Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland

    @O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    @O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable

  • cullaloe Nick Hood (@cullaloe) reported from Mid Calder, Scotland

    @O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.

  • JacquelineMcdi1 Jacqueline mcdiarmid (@JacquelineMcdi1) reported from Crossgates, Scotland

    @O2 your customer services are pathetic. 40 mins to answer and still unable to solve my issues. Change of net work for me

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it

  • adamscott23 Adam Scott (@adamscott23) reported from Tranent, Scotland

    Finally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Well there will be no bill paid until you credit my loss of service hows that

  • Zenbloke Zenbloke 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help

  • HarpSilver H is for Harp (@HarpSilver) reported from Edinburgh, Scotland

    @DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop

  • wayne_0405 Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland

    @O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint

  • _paaaaulG International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland

    @O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hcdw1988 Hannah (@hcdw1988) reported

    Hey @O2 it's been two months and my 4G is still unusable in my local town centre. I'm a pretty angry and disappointed new customer over here 😒

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @O2 What resolution??? I haven’t had an email from o2 since 18th May, and that was to advise I can activate my add ons, and a separate one to say I’m getting charged £125. So what the hell are you talking about??

  • gavinpodmore gavin (@gavinpodmore) reported

    @Mummotutu @O2 I have exactly the same issue currently with my partners phone on o2. Tech support are trying to deal with it. But it seems that everyone I know or speak too on o2 alls confirm it’s a terrible network for coverage

  • KathlynGadd Kathlyn #NotMyGovernment #NotMyPM (@KathlynGadd) reported

    .@O2 So you can be on £40k a year in a professoonal job, with over £100k in the bank, zero credit cards, debt or dependents but fail your credit checks? How does that work exactly??

  • AnthonyBeds Anthony Beds 🇬🇩 (@AnthonyBeds) reported

    @o2 this is crazy now since Wednesday rubbish signal at home have to walk out the house to make a call my network app saying some mast not working, why should i pay my bill when i can only use my personal wifi at home while phone is useless

  • jenvalentine86 Jenscrine (@jenvalentine86) reported

    I NEVER have signal. Checked your website before I went away last week and said full signal inside and out - none. Missed an important call from hospital. Broke down yesterday and phone said 4G 2 bars. Couldn’t call. Am I allowed to leave early I’ve been mis sold. @O2

  • AGasman25 Amir R (@AGasman25) reported

    @O2 is the data signal down in Sunderland SR5?? 2 family members next to me have no issues on sky mobile, other on O2 like me has no data??

  • JessLMas Jess Mascilo (@JessLMas) reported

    @O2 since Thursday I have had no service appear on my phone - this is the 3rd time now and I turn my phone on and off and worked before but now I have turned it on and off and it still says no service….please help!!!

  • cfitz2201 Conor Fitzpatrick (@cfitz2201) reported

    How is it in this day and age that there are still places that don’t get a phone signal? @O2 @EE @BT what’s the story like?

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @O2 There doesn’t seem to be a complaints team. If there is, they definitely are not working!!