O2

O2 Outage Report in Edinburgh, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Edinburgh come from postal codes EH1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Edinburgh, Scotland 09/30/2025 05:30

September 30: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomEdinburgh Phone
United KingdomDunfermline Internet
United KingdomEdinburgh TV
United KingdomDunfermline Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all

  • ladysmanca Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?

  • msksmiles Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

  • frvic93 frvic93 (@frvic93) reported from Edinburgh, Scotland

    @O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I have no phone signal. Please check for faults in my area!

  • muzz_1875 Muzz (@muzz_1875) reported from Edinburgh, Scotland

    @O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?

  • itspaulactually Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

  • iangilmour Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

  • tigerstripes86 Jim (@tigerstripes86) reported from Edinburgh, Scotland

    @O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • HarpSilver Harp (@HarpSilver) reported from Edinburgh, Scotland

    @srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • oliviatudor4 olivia tudor (@oliviatudor4) reported

    @O2 you are the worst- kicked me out of the app then wouldn’t send a code- finally logged on then all sold out of Chris Brown. I’m literally changing network because of how **** you are

  • IK_1987 Harland Sanders (@IK_1987) reported

    @O2 having trouble setting up my data plan on my Apple Watch . Getting an error page when the o2 page is loading up with a reference code of 14. Can you help ?

  • theaminnuri ✮ thea MET DPR ✮ 𝗳𝗮𝗻 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 (@theaminnuri) reported

    @StephanieWooton @O2CityHall @O2 seems like the whole o2 site is down cause there's a presale happening for a kpop show at the o2 arena and my friend said its not working for that either

  • MammyMeow Claire Tuthill (@MammyMeow) reported

    @O2 Been over a week since I initially reported the problem.

  • AymeeLou Lulu (@AymeeLou) reported

    @O2 is there an issue in Witham, CM8? I’ve had super slow 4G since yesterday afternoon, which coupled with my broadband packing up is causing me an absolute headache 😩

  • bejeweledlarry lucy!✨🪩 (@bejeweledlarry) reported

    oh my ******* GOD @O2 priority LOGGED ME OUT AND IS TAKING AGES TO SEND A CODE when i’m trying to get red hot chili peppers tickets and @Ticketmaster keeps removing me from the line when it’s my turn to choose seats??????????? **** both of y’all

  • Joanielooney Jo (@Joanielooney) reported

    I’ve climb some of the remotest areas of the Himalayas with full 4G signal…compared to a train ride from Portsmouth to London where apart from around each station there is no service until Woking. Sort it out @O2 there is no reason why you shouldn’t have the country covered!!

  • ge_coe G (@ge_coe) reported

    @O2 Given my card details again as I was told you didn’t have them and still no refund, this is beginning to get incredibly frustrating!!! Bad enough to sell my a faulty device in the first place but it feels like you are trying to keep my money now!!!

  • MattHardy89 Matt (@MattHardy89) reported

    Another day with no signal in Kettering NN15 @O2 who dont care #kettering

  • deanbarkes dean barker (@deanbarkes) reported

    @O2 whats happening with your site????? @KevinHart4real pre sale not working nor @Ticketmaster !!