O2 Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Dunfermline, Edinburgh and Roslin.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Roslin |
Phone | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Phone | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
-
Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
-
Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 why is my phone tellin me no sim/no service its @SamsungMobile A51 driving me crazy have tried all the fixes and its not picking up a sim card at all
-
💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things
-
Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
-
Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
-
Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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George Bowers | Actor
(@georgebowers888) reported
from
Edinburgh, Scotland
@thepeterhunt @O2 @VodafoneUK I use Vodafone and have been doing so for 6 years - never had any problems with it 👍🏻
-
Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?
-
Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ally_Lou
(@Ally_Lou_) reported
@O2 Congratulations @O2 for being absolutely crap at customer service!
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Carl Connell
(@carlconnell2001) reported
@O2 shocking service from 02 sent a message to your inbox
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🍊
(@Ginguskhan) reported
@O2 The upgrade option on the app never loads and can't seem to sign in no matter what browser I use
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Silvana Altamore
(@Swanella) reported
Hi @O2 I’ve got a faulty SIM and would like to return it...and possibly get another ( sim only contract) Your website says to register the return but there is no way to do this. Cannot call or find any useful information ( e.g.what is the address for returns) Can you help? Thanks
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Tim Harper
(@timothymjharper) reported
@O2 hi - my o2 sim has stopped working - I can't receive or send calls or texts and have no Internet if not connected to WiFi. I can't phone you to discuss as whenever I try it says "not registered on network" despite being up to date on contract payments. Please help.
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Julia Marston
(@315jules) reported
@O2 What a great cop out ! No further forward and no phone call just ‘we have replied to your DM’ to make it look like it’s customer service #notgoodcustomerservice #o2
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Ally_Lou
(@Ally_Lou_) reported
@O2 Not on @o2. There are far better networks, cheaper and good customer service.
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Adam
(@puckingfeasant) reported
@O2 hey! Is there a network issue? My signal just vanished
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Ben Ward
(@BenWard59096942) reported
@O2 Still no service or signal !! @O2 your useless
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Sam Wright
(@Samwood85) reported
@O2 Ok i think i have sorted the issue now. I think someone has been trying to call but i have been at work. I dont remember hearing that option but i will know for next time. Thank you for ur help and quick response x