O2

O2 Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Edinburgh, Scotland 12/22/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh, Roslin and Dunfermline.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomRoslin Phone
United KingdomEdinburgh Total Blackout
United KingdomDunfermline Phone
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions

  • toobausman Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland

    @O2 4g is not working. #o2 #o2down

  • Zenbloke Zenbloke 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Zenbloke) reported from Edinburgh, Scotland

    @O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help

  • IanDavitt Ian Gordon Davitt (@IanDavitt) reported from Kirkcaldy, Scotland

    @O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.

  • Girdy17 Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland

    @O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy

  • BacktracksEdin MadHatDJ (@BacktracksEdin) reported from Edinburgh, Scotland

    No signal again @o2 reported before and still not able to receive calls in EH3 Why?

  • zoeLjohnston 👑🧜🏼‍♀️DivineRisingGoddess🙏🏼👑🕉 (@zoeLjohnston) reported from Edinburgh, Scotland

    Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr

  • _paaaaulG International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland

    @O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃

  • AdzKru82 𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny

  • zoeLjohnston zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland

    @O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕

  • Feorlean Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @o2 you make it extremely difficult to return an accessory for a refund. Please can you help?

  • Happy_Appetite Ross Boyce (@Happy_Appetite) reported from Longniddry, Scotland

    @karenagalloway @O2 @disneyplus Just subscribe, it’s worth it for the Star Wars canon alone but so many other great things (and several bad ones) to be discovered.

  • aligeochis AliChis (@aligeochis) reported from Edinburgh, Scotland

    @O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @O2 Well there will be no bill paid until you credit my loss of service hows that

  • gmcp84 Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland

    @O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jac_autos JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • contradictious Liz (@contradictious) reported

    @O2 Hi, My android phone updated earlier, and then I got a couple of messages saying 'SIM1 not provisioned'. Now I can't make/get calls or texts and it says 'not registered on network' Help, please?

  • kazsharp2 kaz sharp (@kazsharp2) reported

    @RevRichardColes @O2 Absolutely no chance . They are appalling. Nice South African customer services . Dreadful uk . You have more chance of riding a unicorn than getting any assistance.

  • JasonK47230171 JasonK (@JasonK47230171) reported

    @libertyglobal @VirginMediaCorp @O2 Sort out your own services and try and learn from o2s customer service. You won’t though

  • Tiffers1973 Tiffers (@Tiffers1973) reported

    @O2 No they rang your customer services

  • jillhobbsartist Jill Hobbs (artist) (@jillhobbsartist) reported

    @RevRichardColes @O2 Give them a bad review on trip advisor!

  • TeslaReferralU1 TeslaReferralUK (@TeslaReferralU1) reported

    Warning to any potential @O2 customers looking to sign up on the basis of their coverage map indicating good signal where you live. If it turns out that you don’t get a good signal after all, O2 response is pretty much “tough”. Drop-out in most calls. :-(

  • novahob 🔵⚪🔴novahob🏒🎮 (@novahob) reported

    @O2 seriously what's going on with the S10 security updates?! It's more becoming a joke! Last update was March 2021 security patch. We're nearly into June and still nothing for April or May. @SamsungUK can you shed any light on this problem, as a company you promised updates?

  • JudgeDewie Alex (@JudgeDewie) reported

    @o2 my contract ends with you this month but out of interest is there any vague hope of the B76 postcode having any signal at all in the near future after 2 months being in a dead zone?

  • RussMichaels Russ Michaels Consulting (@RussMichaels) reported

    been getting prank calls from an @O2 number. So Contacted O2 customer services to ask if they could contact their customer and ask them to stop. Nope, they can't be bothered, too lazy.