O2 outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- The most recent signal from this area was received Apr 18, 11:54 AM GMT+1.
- Total Blackout (50%)
- Wi-fi (50%)
The latest reports from users having issues in Edinburgh come from postal codes EH7 and EH9 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Ratho Station, Edinburgh, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Wi-fi | 10 days ago |
|
Edinburgh
|
Total Blackout | 26 days ago |
|
Kirkcaldy
|
Internet | 2 months ago |
|
Edinburgh
|
Phone | 3 months ago |
|
Edinburgh
|
Phone | 3 months ago |
|
Dunfermline
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@O2 I am not a business. They have blatantly lied and conned me. Yet you are continuing to support these crooks?
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandA cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Harp (@HarpSilver) reported from Edinburgh, Scotland@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Natalie (@nats2768) reported from Edinburgh, Scotland@O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all
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zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim
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Zenbloke 🏴 (@Zenbloke) reported from Edinburgh, Scotland@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
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Nick Hood (@cullaloe) reported from Mid Calder, Scotland@O2 I’m back on service now - a sogg error, according to @BarclayComms. Several expensive and difficult days for me.
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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AliChis (@aligeochis) reported from Edinburgh, Scotland@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Jim (@tigerstripes86) reported from Edinburgh, Scotland@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, ScotlandTrust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Michael Russell (@Feorlean) reported from Edinburgh, Scotland@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@O2 I would rather get one as soon as possible nearest store to me is gyle would I just need to walk in and would they be able to help me keep my number?
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AliChis (@aligeochis) reported from Edinburgh, Scotland@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, ScotlandNever been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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Paul (@itspaulactually) reported from Edinburgh, ScotlandEnough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren (@darrenbram66) reported@O2 I pay £12.50 Sim only for my wife's phone...bit of a rip off....poor coverage...30G mobile data that doesn'twork...should've gone with @lebara
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Laura (@FairyCake1983) reported@O2 how does a customer contact your Resolutions department directly?
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MR NICE (@countycasual77) reported@O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks
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Michelle Edwards (@ALittleLaw) reported1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...
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Darren 🏎️🏁 (@darrenmk) reported@O2 Your app has turned into **** since you became part of Virgin, try to see my balance and it's always sends me an email link to click, never did this before, and it doesn't even take me to the balance. It's so obvious two systems failing to talk, ironic for a comms company
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Chad (@Chad24162711258) reported@O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!
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Mavia Malik (@MaviaMalik84720) reported@GaryGoodson18 @O2 If you’re facing any issue, please feel free to send me a private message first. I was also experiencing some specific service problems with O2, especially frequent login issues with the Signals app. However, I found a solution through the official O2 Facebook group, where highly
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Katie Teece (@katietagg97) reported@O2 I keep getting ‘voicemail’ notifications from ‘network provider’ asking me to set up a pin? Are these legitimate? Feel very unsafe to me
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Alan Roberts (@AlanRob68902430) reported@EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely
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Saul Corrigan (@SaulCorrigan) reportedso.. same problem with @O2 and not helping at all.