O2 Outage Report in Oxgangs, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Oxgangs, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Oxgangs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Oxgangs, Edinburgh, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Dunfermline, Roslin and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Roslin |
Phone | |
| Livingston |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Oxgangs, Scotland
Latest outage, problems and issue reports in Oxgangs and nearby locations:
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 O2 Recycle website is not working. Tried 5 different browsers, and three separate devices. The website loads, just won't let me carry out the O2 refresh. Decided to go via Sala Mobile.
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Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I have no phone signal. Please check for faults in my area!
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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VictoriaRose
(@VictoriaRose899) reported
@O2 trying to get hold of you to swap one of our numbers with a PAC code from Virgin but I can't seem to get hold of you?? How do I get hold of you to move my number as it's retrospective as didn't have PAC code when starting the contract. Help!?
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Nik Toner
(@NikToner) reported
@O2 why is no one answering the phones and your automated answering service appears to be broken. Either your reporting fraud or you get disconnected after being advised to look on MyO2
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ben richardson
(@bigbenji1983) reported
@O2 can you tell me why all of a sudden I can’t get any signal on the m74 after entering Scotland never had a problem before 👍🏻
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Fitzrovia Youth in Action
(@FYAonroad) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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HeatingOilShop.com
(@ukheatingoils) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dicco
(@DiccoDixon) reported
Why is it impossible to chat to an @O2 advisor? The app sends you to the website and then the website sends you back to the app. Great setup for their customer service right there… just to make people give up
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ellie
(@elliegoldsmith_) reported
@virginmedia @O2 Great but why not respond to customer complaints instead? Several complaints raised and no contact. STILL not resolved our issue and I do not have the time to wait 5 hours on hold to speak to someone AGAIN! Sort it out @virginmedia
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K
(@KarenTaggart20) reported
@O2 That is so disappointing -NI customers never get any benefits from you guys!
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Some kid called David
(@1daverap) reported
@O2 Are your communications, website, online forms, helpline always as **** as this or have I caught O2 on a bad day