O2 Outage Report in Musselburgh, East Lothian, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh, Tranent and Kirkcaldy.
City | Problem Type | Report Time |
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Community Discussion
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O2 Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland
@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland
I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland
@O2 Well there will be no bill paid until you credit my loss of service hows that
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Lesley Wright (@lewis1524) reported from Musselburgh, Scotland
@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland
@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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International Woman of Leisure (@_paaaaulG) reported from Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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Gemma Mitchell (@gmcp84) reported from Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland
@O2 Only working in the house with wifi pissed off with this service any emergency it lies with o2
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Adam Scott (@adamscott23) reported from Tranent, Scotland
Finally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭
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Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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Wayne Spence (@wayne_0405) reported from Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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H is for Harp (@HarpSilver) reported from Edinburgh, Scotland
@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland
I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.
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zoë johnston (@zoeLjohnston) reported from Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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Natalie (@nats2768) reported from Edinburgh, Scotland
@O2 me and hubby ordered new phones to be delivered today ! 😡 don’t look like that’s happening still in the depot , £800 for a phone and it takes days to get dispatched, crap service not happy at all
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland
Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland
@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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Zenbloke 🏴 (@Zenbloke) reported from Edinburgh, Scotland
@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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dame linda carter OBE (@BR_4_NN) reported
@robotormonkey @wayneede @O2 i have this problem too!!! they do checks on my phone and ****, IT'S YOUR NETWORK NOT MY PHONEEEE
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Phil Morris (@PhilMor23636503) reported
@O2 No response from O2 regarding concerns about potential fraudulent activity appearing on my Clearscore report. Email sent 25/09 after a lengthy, largely pointless conversation with a customer support advisor (no facility to transfer calls to their own Fraud Team!).
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P Maple (@harrysmaple97) reported
@O2 it’s disappointing when a company’s customer service is so bad, you have to get friends who work for them to get involved.
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Maria-Elena (@MariaElena07) reported
@O2 why am I having severe network problems?!
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Ω (@Boldizsar666) reported
I am now being told £100 will be covered but I am expected to pay the remaking £139 because "we sent you a new SIM on the 11th". How is this acceptable @o2? I reported the phone stolen, the separate payments never should have been made as I was told the SIM was blocked
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WanderinJules (@wanderin_jules) reported
No mobile service from @O2 so far today. 🤬🤬
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Andee (@andeejinx) reported
The main #customerservice strategy of @o2 is to hang up when they don’t want to deal with the issue. SERIOUSLY. Never buy anything from this company. #o2 #scammers
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Wendy Humphries (@Mabeanie1) reported
@O2 “Flick us a DM if you have any problems”. I have - and also sent msgs on Messenger. Still waiting for a reply re why I have no data roaming signal. Getting desperate.
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________ (@__Con_) reported
@O2 My Orders on the site brings up nothing because I’m not a prior customer so nothing works including any tracking..
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Ω (@Boldizsar666) reported
Fast forward 20 days and I still hadn't heard from them. Phone customer support today to be told no block was made and no record of me contacting @o2 was on my account. After being on hold for 10 minutes I am told a new SIM was sent on the 11th. I knew this