O2 Outage Report in Tranent, East Lothian, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Tranent, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tranent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Tranent, East Lothian, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
TV | |
| Edinburgh |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Tranent, Scotland
Latest outage, problems and issue reports in Tranent and nearby locations:
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
Trust a call from @O2 partners 'Plan. Com' 10 at your peril. Lied to me taken money from account and left me with emergency calls only. No phone arrived.
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Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2
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Simona_la tradulettrice
(@ladysmanca) reported
from
Edinburgh, Scotland
@O2 Thanks! As I need my phone for work I need to sort the issue soon.
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I have no phone signal. Please check for faults in my area!
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Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@srs0591 @O2 @GoogleUK Just a pain in the *** tbh as O2 customer service way better and easier to use than EE
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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WAX
(@waqas_bey) reported
@O2 Your reception in UK is awful
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Craig
(@cdrider1) reported
@O2 This service is terrible. I can’t even stream Spotify in the garden 😡 when will this be fixed and what is the delay please?
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Helen 🌻
(@HelenRambles) reported
Never use @O2, they claim they offer roaming but they don’t. It doesn’t work. And their support staff don’t bother to reply.
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Nick Reeks
(@nreeks34) reported
@O2 when will it be possible to have 4g let alone 5g consistently in NP10? Signal is very poor for a built up area
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Sam Taylor
(@sjtaylor2017xx) reported
@O2 @AmberRoseGill My daughter is having a mental breakdown, because of the sheer incompetence of your customer service. Trying to take £1000 from her account, for an error you have made. Which will ruin her credit rating if she cancels the direct debit, Contact me asap!!!
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Tøbias
(@HenrysRadiator) reported
@sjtaylor2017xx @O2 @AmberRoseGill I’m having a similar problem. The customer services say they’ll sort it & don’t, on 3 occasions they’ve just hung up when it got difficult. I’m stuck with a phone that I was told several times was cancelled & I can’t return & now getting threatening messages
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Jen A
(@Just_Jens_World) reported
My @O2 cinema code for tomorrow is not working
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Lucy
(@Lucy68807874) reported
@O2 after having no end of issues with 02 online and in store, I finally got the help and service needed from 02/ Eltham store. Fantastic service, thanks guys
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Phil Allen
(@Philavfc_1874) reported
@O2 why can't you sort out an issue with someone who has used my address for an account? I've called 5 times and each time I'm told it's sorted now and I won't get any more letters. Guess what? Yes, still getting them. Shocking service
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Neil King 💻
(@neiltking) reported
Hey @O2, my daughter is trying to get her PAC code from you but your system keeps replying with "There has been an issue processing your request, please try again later". Do you have a technical problem or are you trying to force her to call you? Not good. @Ofcom