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O2 Outage Report in Tranent, East Lothian, Scotland

Why is my O2 service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Tranent, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tranent, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Tranent, Scotland

The most recent O2 outage reports came from the following cities: Edinburgh, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Total Blackout 10 days ago
Kirkcaldy Internet 1 month ago
Edinburgh Phone 2 months ago
Edinburgh Phone 2 months ago
Edinburgh Internet 4 months ago
Roslin Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Tranent, Scotland

Latest outage, problems and issue reports in Tranent and nearby locations:

  • iangilmour
    Ian Gilmour (@iangilmour) reported from Edinburgh, Scotland

    @O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.

  • jules878
    Julia Palmer (@jules878) reported from Edinburgh, Scotland

    @O2 Is rewards app broken? Nothing there!

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I have no phone signal. Please check for faults in my area!

  • TwtrMinstrel
    Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    A cold call last week from 'Plan' I foolishly trusted them. Now phone is cut off and they are ripping my phone bank a/c. Please Help me @o2

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.

  • Feorlean
    Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    @VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.

  • tigerstripes86
    Jim (@tigerstripes86) reported from Edinburgh, Scotland

    @O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.

  • toobausman
    Tooba M Iqbal (@toobausman) reported from Edinburgh, Scotland

    @O2 4g is not working. #o2 #o2down

  • TwtrMinstrel
    Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    @O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.

  • itspaulactually
    Paul (@itspaulactually) reported from Edinburgh, Scotland

    Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh

  • TwtrMinstrel
    Peter Williamson Garland🕷️ (@TwtrMinstrel) reported from Edinburgh, Scotland

    The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny

  • ladysmanca
    Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • msksmiles
    Santosh Kumar Mohan Rangan (@msksmiles) reported from Edinburgh, Scotland

    @O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2

  • itspaulactually
    Paul (@itspaulactually) reported from Edinburgh, Scotland

    @O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2

  • muzz_1875
    Muzz (@muzz_1875) reported from Edinburgh, Scotland

    @O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?

  • Feorlean
    Michael Russell (@Feorlean) reported from Edinburgh, Scotland

    What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday

  • BacktracksEdin
    MadHatDJ (@BacktracksEdin) reported from Edinburgh, Scotland

    No signal again @o2 reported before and still not able to receive calls in EH3 Why?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasW73625863
    Thomas Williams (@ThomasW73625863) reported

    @Mikejandro @O2 I have same problem and no phone calls too?

  • Cocksy81
    Mark ***** (@Cocksy81) reported

    @MattJaggar @O2 If you live anywhere in Huddersfield or Mirfield don’t bother. The signal is awful! Can barely get 3G let alone 4 and if the SIM is going in an iPhone not bought from them then they block wifi calling capability. Wish we’d never bothered

  • SamWebbwriter
    Sam Webb (@SamWebbwriter) reported

    @O2 Hi, someone has fradulently taken out an 02 account using my personal details, how do I resolve please? Website not much help

  • MMlaflame
    M🔥 (@MMlaflame) reported

    @O2 what the hell is wrong with your signal

  • markymark455
    Mark Guy (@markymark455) reported

    @O2 Hi, I signed up for o2 travel which said I'll be charged £6 a day in the USA. It seems to be charging me wrong and I can't get o2 chat to work! Please help

  • MokaEswar
    Moka Eswar (@MokaEswar) reported

    @simulatednomad @nothing @O2 I think they are having some issues with carrier and they may not launch this first model in US

  • cleverfrances
    Frances Ryan #Immigrant 🇺🇸in🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@cleverfrances) reported

    Dear @O2: I have yet to receive a confirmation email that my account has been cancelled (you never sent my SIM despite happily sending a bill). MyO2 still says I have an account and that you're taking money from me soon, despite never once receiving service. Please sort this out.

  • IAmJackSlade
    Jack Slade (@IAmJackSlade) reported

    @O2 hello. Im trying to get in touch about my bill but I'm not able to phone anyone, including o2, as there was a problem with my account. I have no way of using an alternative phone either at the moment. Please can I have someone from support phone me?

  • q3b
    Billy (@q3b) reported

    @ReissOmari @O2 O2 is just terrible in Birmingham full stop. Changed to EE because I was so fed up of never having signal here.

  • jamesrcotter
    James Cotter (@jamesrcotter) reported

    @O2 ordered an upgrade for click and collect and havent been given a confirmation code yet, phone lines are an hour wait, someone help please