O2 Outage Report in Tranent, East Lothian, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Tranent, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tranent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Tranent, East Lothian, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone | |
| Edinburgh |
||
| Tranent |
Phone | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Tranent, Scotland
Latest outage, problems and issue reports in Tranent and nearby locations:
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 I couldn’t give a **** your network was down for 4 hours I’m sure the press would love you bampots threatening customers in the state our countries are 🖕
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
@O2 can you tell me if we can claim for any compensation for masts being down for days.....had no 4G/3G/2G for days and i need to be able to contact people and to be contactable
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Well there will be no bill paid until you credit my loss of service hows that
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜
(@AdzKru82) reported
from
Eskbank, Scotland
Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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👑🧜🏼♀️DivineRisingGoddess🙏🏼👑🕉
(@zoeLjohnston) reported
from
Edinburgh, Scotland
Need a new provider...@O2 you have truly truly let me down after over 10 years of loyalty. 6 months the local mast been down🙄waaaay before lockdown! #dissapointed #neednewphonecompany #grrr
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Lesley Wright
(@lewis1524) reported
from
Musselburgh, Scotland
@O2 shocking customer service. Asked for time to pay my bill today which was all confirmed only to now have my phone cut off. Cannot make any calls and customer service is closed. Absolutely disgraceful service. Why agree to then cut me off !
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Gemma Mitchell
(@gmcp84) reported
from
Edinburgh, Scotland
@O2 is there an issue with 4G network in Edinburgh, every time I am in public and not on WiFi- I can’t send or receive texts, get on internet. Can only make calls. Very frustrating !!
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Adam Scott
(@adamscott23) reported
from
Tranent, Scotland
Finally @O2 have the Apple Watch on their network 🙌🏻.....now I just need to wait till my series 3 bites the dust 😭
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I left @O2 after 12 years after rubbish service. I've been with you 6 years but keep ignoring me tweets about the problems only your customers seem to be having with @GooglePlay and their p20 and I'll be on my merry way.... Post a formal complaint
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@O2 what’s going on with the signal! It’s been absolute rubbish the last few days!! Not happy
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
I was getting worried about my iPhone and losing all data connectivity as this has happened a few times despite having a full signal. Power off/on and same. Happened at Hampden Park and at the weekend in Trafalgar Square and that area. Think it’s just @O2 can’t handle crowds.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 @Ofcom please help me return a device I received last week as I can’t contact anyone at o2 due to Covid 19 restrictions
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zoë johnston
(@zoeLjohnston) reported
from
Edinburgh, Scotland
I really wish I got the name of the customer service assistant on @O2 yesterday! She was outstanding!! Best service ever...so understanding and sympathetic she made my day so much better!! Well done on your training as I was pretty upset. She was an angel #MentalHealthAwareness
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@O2 Yes either or if I took the Microsoft Surface let me know how to claim or it’ll be returned always letting me down I’m sick of it
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International Woman of Leisure
(@_paaaaulG) reported
from
Edinburgh, Scotland
@O2 what is happening with the network in Edinburgh! No 4G and slow 3G 🙃
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Ian Gordon Davitt
(@IanDavitt) reported
from
Kirkcaldy, Scotland
@O2 Customer for seventeen years, mis-sold a device I didn’t need and exorbitantly charged for it without my knowledge. O2 are despicable, when my contract ends, I’m going to a company that rewards loyalty, not take advantage of it.
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H is for Harp
(@HarpSilver) reported
from
Edinburgh, Scotland
@DangelAngello @VodafoneUK @O2 Had no problems with O2 but I dealt with them mostly through carphone warehouse found them very knowledgeable and helpful. It was Vodafone that were obstructive annoying and no help what so ever in the shop
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Zenbloke 🏴
(@Zenbloke) reported
from
Edinburgh, Scotland
@O2 you've changed something about the my O2 app and now I can't get in and when I asked for a password reminder the code won't work so now I can't tell how much data I have during a lockdown please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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n
(@ninmarie008) reported
@O2 my code for odeon ticket not working it asks me to select code type and none of them work ?
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Zoe Norburne
(@ZNorburne) reported
@O2 my O2 free cinema code doesn’t seem to be working - is anybody able to help at O2? TIA
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Helen Valliday
(@HelenValliday5) reported
@MarymoBelfast @O2 They up 2 everything some poor souls will fall for it.
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Farzana Akhtar
(@Dripbeautyyy) reported
@O2 have been overcharged constantly throughout my contract never trust these thieves again!!
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jc
(@callme_jc) reported
@O2 I’m in the same boat. “Problem with my request” when hitting “use now” on the Priority cinema ticket offer, now claiming “out of stock” after less than five minutes. Not a good look for a recently expanded promotion.
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Love For The King RSK
(@tradeinmylife4U) reported
@O2 enough is enough. **** signal in Bristol city centre can never use internet. Now I can’t make calls for the last few hours at home. Will be going to @VodafoneUK asap
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Tasha Kearns
(@thatgalfrmldn) reported
@O2 terrible service on live chat, they ignore what you say and then to resolve an app problem ask for so many details! Expecting them to ask my blood type and time of birth next!
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Michelle Purse
(@michellempurse) reported
Finally faced cancelling mum‘s phone contract with @O2 today. It was devastating but not difficult. I don‘t know if @GeorgeMonbiot‘s terrible experience with Vodafone made them all improve, but I am grateful that I was shown empathy and a quick resolution.
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Alexa
(@lexi_1982) reported
@O2 I’m trying to switch a pay as you go to a rolling plan but my address can’t be found. It’s the same card I have saved and pay 3 monthly phone contracts with. Help please
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Gemma
(@GemCrossley) reported
@O2 are the worst network I’ve ever had the misfortune to deal with in the 20+ years I’ve had a mobile phone. Two months trying to sort a simple issue, multiple rude customer representatives, double charged for a service we don’t use and almost impossible to secure a refund!