O2 Outage Report in Tranent, East Lothian, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Tranent, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tranent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Tranent, East Lothian, Scotland
The most recent O2 outage reports came from the following cities: Edinburgh and Roslin.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Roslin |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Tranent, Scotland
Latest outage, problems and issue reports in Tranent and nearby locations:
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Ian Gilmour
(@iangilmour) reported
from
Edinburgh, Scotland
@O2 Customer Service adviser, Callum in Ayrshire, deserves a pay rise. He was very helpful and friendly. Fingers crossed he has sorted the issue that two other advisers didn't.
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@o2 you make it extremely difficult to return an accessory for a refund. Please can you help?
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MadHatDJ
(@BacktracksEdin) reported
from
Edinburgh, Scotland
No signal again @o2 reported before and still not able to receive calls in EH3 Why?
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Jim
(@tigerstripes86) reported
from
Edinburgh, Scotland
@O2 are there any network issues in Edinburgh atm? Currently having ‘no sim’ notifications.
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Tooba M Iqbal
(@toobausman) reported
from
Edinburgh, Scotland
@O2 4g is not working. #o2 #o2down
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AliChis
(@aligeochis) reported
from
Edinburgh, Scotland
@O2 hello. I have ordered the wrong sized screenprotector. How can I organise a replacement quickly. Online help not very helpful and calling o2 impossible. Thanks
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
Enough is enough, @O2. You put my bill up 10.7% in April yet I’m getting woeful 4G signal wherever I go (even with full bars). Everyone I know with a 5G ready phone has no issues. Stop gaslighting everyone and just tell the truth and start refunding for your lack of service! #o2
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@O2 your network is shocking.....why am I paying for a service I can't use ....your network status says very busy.....not my problem.....do I get a refund on my bill for when I can't use the Internet....in the heart of Edinburgh
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
@O2 Is rewards app broken? Nothing there!
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frvic93
(@frvic93) reported
from
Edinburgh, Scotland
@O2 is there something wrong with your mast at EH15 1DA? My friend was getting terrible speeds (below 1Mbps) there yesterday
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I have no phone signal. Please check for faults in my area!
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 hi I did try and call but your busy. Please can you do a fault test in my area. Wallyford scotland. My wife and I both have bad reception. With our phones having bad digital feedback. Many thanks Danny
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Paul
(@itspaulactually) reported
from
Edinburgh, Scotland
@O2 @robashcroft1 I’m in the same areas with the inclusion of Warrington. I’ve not got a 5G ready phone, all my mates that do have no issues with signal. Clearly prioritising 5G over 4G and gaslighting everyone with pointless tips that don’t work @O2
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@O2 I've already done that. Its saying network is busy at the moment. Has been saying that for weeks. I cant use my 4g. The signal has got worse in recent weeks.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
The @O2 customer service wormhole, never give a sucker an even break. Free Disney+ The free that costs £5.99 a month
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Peter Williamson Garland🕷️
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@O2 Scary that company of your size can get away with a mass grand theft, Free Disney which costs £5.99 per month. As in, NOT FREE. Your offshore customer service uses 'English not first language' and cut offs when having to deal with real problems.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Big Fella (Tony)
(@TheBigFella73) reported
@O2 Well km still waiting for my sim card from 5 months ago and after me ringing 02 customer services 4 times to tell them I havent received it I got a lovely letter from a debt collection agency yesterday morning #incompetentidiots
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𝗧𝗼✘𝗶
(@toxifx) reported
@varaxfn @O2 I wasn’t thinking straight and you didn’t tell me the problem with France anyway
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Roger Gould
(@BaggiesRoger) reported
@SteveW_Leave_EU @EE @O2 As the Government won’t let you leave it’s not an immediate issue.
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Sid
(@DrSidBakshi) reported
@O2 your chat service needs to improve drastically. Definitely used to be better in the past!
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lilly
(@underscorelilly) reported
ayo @O2 id really appreciate it if your advisors didn’t hang up on the phone the minute i get to the front of the queue, thanks besties xoxo
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😊🐢💝🍀Hi!WhatsUp?🌐💌👍🌈
(@JamesPrada9) reported
@O2 @DisneyPlusUK @Bosslogic Hello. I am in Sweden. I stopped recieving SMS from O2. I cant login somewhere and stuff like that. Can you help me a little? My phone number is +447925658147
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demOnvq
(@varaxfn) reported
@toxifx @O2 You’r English is so bad lmao
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Ian Ansell
(@Jolly_Giant) reported
@MikeAubury @O2 Mike - they clearly state on the roaming announcement page how people can leave. Click the link they’ve shared and scroll down. Customer service simply told me I CAN use my contract allowance as NORMAL. If I go over my CONTRACT limit - i pay. Why is the webpage so wordy?
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scoobysurfer
(@scoobysurfer) reported
@O2 Please clarify the situation for your customers in Northern Ireland regarding your intro of EU roaming charges for UK citizens. When near the UK/Ireland land border in N. Ireland the network frequently switches to an EU network even when you are still miles inside the UK.
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Ben Rosher
(@BenRosher) reported
@O2 Thanks for replying. What happens to people who are physically located on the UK side of the Irish border (say, Belleek), but whose service will frequently ping from masts on both sides of the border?