O2

O2 Outage Report in Appley Bridge, Lancashire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Appley Bridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Appley Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Appley Bridge, Lancashire, England 09/04/2025 08:00

September 04: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Appley Bridge, Lancashire, England

The most recent O2 outage reports came from the following cities: Blackburn, Bolton, St Helens, Skelmersdale, Liverpool, Aintree Village and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomSt Helens Phone
United KingdomSkelmersdale Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Appley Bridge, England

Latest outage, problems and issue reports in Appley Bridge and nearby locations:

  • SamAspinall95 Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • kayewillan Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • AlexHamer1 Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bux_coach1 Bux (@Bux_coach1) reported

    @O2 hi I’ve called your customer service number twice And it disconnects me …when dialling 202 after answering my security question it states I’ll connect you to an advisor .. guys what’s going on ?

  • dalgety27 Celia Mitchell (@dalgety27) reported

    @O2 have now realised that O2 do not help customers they just hang up on you when it gets complicated. Would not recommend switching

  • SMidfielder_FM SupportingMidfielder (@SMidfielder_FM) reported

    @MrKarlWilson @PK1_F1_Fan @O2 Nice to know I am experiencing the same then... EE were absolutely brilliant I thought. I've ordered a phone, and between o2 and DHL it's been lost and no one seems to be bothered to want to help me!

  • soogoodforyou Miree (@soogoodforyou) reported

    @pamt1961 @O2 Send a message to @DarcyDrollinger for help concerning your account recovery. He help me recover my account,he will definitely help you.

  • NorseSon J Bluenose (@NorseSon) reported

    @swinter100 @O2 I moved to sky mobile last year who piggy back on o2 and the coverage is awful. Even when I have good signal and 4/5g, things don’t load.

  • Laidbyloud Leah Loud (@Laidbyloud) reported

    @O2 why are you still offering discounted monthly rates if you trade in your old phone but your customer services team won’t honour this ?

  • karenlp1979 Karen (@karenlp1979) reported

    @O2 Your My O2 app is awful tried for days now cancelling Disney+ and it shows my extras then quickly disappears asking me if I want to add anymore extras! Tried calling lengthy wait times! Can you help please?

  • BIG5TAN John Matthews (@BIG5TAN) reported

    @virginmedia @TheBHF @O2 After nearly 30 years with Ntl then yourselves I've had enough. I'm cancelling due to your poor customer service also raising a complaint with OFCOM.

  • RobertPaulMiles Rob Miles (@RobertPaulMiles) reported

    Impossible to speak to @O2 Get told the store can help but they can’t. Can’t call as it says they’re too busy and hangs up. Fab.

  • jamesrallen02 Rich Jame (@jamesrallen02) reported

    @O2 Problems with Beyoncé tickets, No sh@t Sherlock. Need to be sorting out Your woeful phone contact system instead. Could have spent all week, no joy. I’ve gone old school & written to You, it’s the way forward. #Retro