O2

O2 Outage Report in Eccleston, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Eccleston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Eccleston, St. Helens, England 12/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eccleston, St. Helens, England

The most recent O2 outage reports came from the following cities: Southport, Liverpool, St Helens, Birkenhead, Ellesmere Port and Newton-le-Willows.

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City Problem Type Report Time
United KingdomSouthport Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBirkenhead Internet
United KingdomSouthport TV
United KingdomEllesmere Port Internet

Community Discussion

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O2 Issues Reports Near Eccleston, England

Latest outage, problems and issue reports in Eccleston and nearby locations:

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

  • Paul_Newton37 Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Leigh, England

    @O2 could you tell me why the signal is shockingly bad in Leigh Lancashire

  • Eclipse12002 Lesley (@Eclipse12002) reported from Wigan, England

    @sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • JimmyHHart James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SRhysMorris Rhys (@SRhysMorris) reported

    3 times I’ve requested to make a complaint to @O2 and every time they are rejecting me even making one! Is it time I take the matter to the @TheFCA?

  • yorubahddie TellTale 🦚 (@yorubahddie) reported

    I’m starting to get really pissed off with @O2. Their signal has been really bad for the past week or two. Hello?! Your service is not cheap… what is going on?! Im about to go back back to EE

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @O2 @David_Myint Having the same problem. No roaming at all.

  • davesargeant1 David Sargeant 🎗 (@davesargeant1) reported

    @O2 How do I cancel my order??

  • johnfash86 Ashley Farrell (@johnfash86) reported

    @cerimiles @O2 Oh mate I did the same. They had awful Internet speed and customer service. I went with Voxi in the end and cancelled within the 14 days. They're awesome and have some deals on atm

  • milese37 Eira (@milese37) reported

    @cerimiles @O2 Cancel it

  • mdbstanbridge Mike Stanbridge (@mdbstanbridge) reported

    @alan_m_lawrence @O2 File a complaint with ofcom about your problem O2 Alan.

  • Pdin Penny Dinmore (@Pdin) reported

    @O2 in New York and getting no roaming signal. Tried contacting via app and dm but no joy. Please could someone help.

  • Marooned_Sailor Ian Judd (@Marooned_Sailor) reported

    @O2 @VodafoneUK @ThreeUK if I bought a US iphone14 when travelling in the US can you support the eSim plan needed here in the UK?

  • ryanodonovan Ryan O’Donovan (@ryanodonovan) reported

    @TisMeCarl @O2 So for travel inclusive I believe everyone gets ‘unlimited’ data, regardless of what UK allowance is. But because it’s so slow, it’s hard to use a lot of it.