O2 Outage Report in Eccleston, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, Warrington, Runcorn, Liverpool, Aintree Village and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Warrington |
Total Blackout | |
| Runcorn |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Lesley
(@Eclipse12002) reported
from
Wigan, England
@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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steven rothwell
(@steven_rothwell) reported
from
Leigh, England
@O2 could you tell me why the signal is shockingly bad in Leigh Lancashire
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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A Bloke With A Camera
(@Kenny_B63) reported
from
Dundee, Scotland
Losing the will to live trying to get through to @O2, customer services advisors incapable of transferring my call, on hold now for almost an hour.
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megan
(@meggggstewart) reported
@O2 sick of trying to get a hold of you to settle a bill!!!! Been trying for hours and nothing. It says if not settled within 14 days then it will go to debt collector yet the date of the letter is the 1st and I only received it today on 6th!!!! Absolutely disgusting customer
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AL
(@AL64888531) reported
@C_billington @O2 Ye m8 some one is trying to hide they’re problems behind someone else
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Kuly
(@kuly_kmr) reported
@CryptoBen_10 @O2 paying fir a service that isn't even working at home . 4g is useless It hasn't been working for months I have to use my home WiFi
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Yasmine Alina
(@yasmine_al) reported
@O2 I need to mention that I am alone here, no one to help, the lack of phone number is blocking my access to bank accounts and other online accounts. O2 managed to make me feel completely unsafe. I've lost trust in advisors considering I've been misinformed for 3 consecutive days.
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HB
(@harjbhambra) reported
@O2 how can I speak to a human person when calling o2 customer services? You’re auto attendant is making it harder for me to speak to anyone.
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Guy
(@guyh83) reported
@O2 what's going on in the Kensington/Bayswater area of London with your network? Up and down like my ex's knickers! 5G, 4G, no G and emergency calls only. Sort it out. #O2 #nonetwork #London
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Richard Payne
(@richardpayne94) reported
@O2 If you check back on our DM's, you'll see this is a longstanding problem. You keep asking me to do questionnaires, and yet nothing is resolved. The service is hopeless, yet Three is good, and EE a lot better.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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Simon
(@Spuggy1000) reported
@O2 It would be great if I could we chat you since you charged my full price for a month after moving to vodaphone. Conveniently you can speak to the sales team on WhatsApp but of course not any customer support.