O2 Outage Report in Eccleston, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent O2 outage reports came from the following cities: Liverpool, Wigan, Southport, Warrington and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Wigan |
Phone | |
| Wigan |
Total Blackout | |
| Southport |
Phone | |
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
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O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Haslewood
(@hitchhkr) reported
@virginmedia more internet outages. No communication to say you are doing work in our area which always seems to be the case. Your customer service gets worse and worse. I'll be dropping my @O2 contract at the first opportunity now you have merged.
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TeeManTV
(@TEEE_man) reported
So @O2 have an ‘outbound’ team who call you to give you an offer which initially wasn’t possible. Only problem is, you can’t call this team back to redeem their offer because they dont accept inbound calls?? What is actually going on here?
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Joanna
(@joannahalina) reported
@O2 is genuinely the worst company I’ve ever that displeasure being a customer of 😩 the way they mess simple things up is on a whole another level 👎🏻 #facts #Disgraceful
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M A R I A N N E 🌻🏴
(@sharkbait_____) reported
@O2 Hi Team. I am looking to terminate my contract after the email this morning around changes to T&C's which I am entitled to do. I have been told however I cannot keep my number if I terminate early? Please can you advise?
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😋
(@mzibeee) reported
@yellow_lellow @TheNiightFox @O2 Actually you can. My wifi was down and i told my work phone has been upped to include extra data for hot-spotting and if that doesn’t work then to use my own data and they’ll reimburse me.
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Janine Cummings
(@iamcoachjanine) reported
Hi @O2 I made a serious complaint regarding your services last month and a Customer Services Supervisor was due to call me back 2 WEEKS ago and I am still waiting. Please can you tell me how I go about making a formal complaint? Someone needs to call me ASAP. This is a disgrace!
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Laura ❤️❤️
(@noitsbecky01) reported
@O2 is there any issues in the Bolton/Horwich/Westhoughton area? I’m barely getting signal
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Simon Barnett
(@sim0nb) reported
@MartinSLewis I've had notification from @O2 today that they will impose a 25GB limit on Data Roaming in the EU then £3.50/GB. But because they are changing the terms of the contract I have the right to cancel the contract within 30 days.
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Lydia German
(@LydiaGerman1) reported
@O2 are you having issues with transferring numbers at the moment? I started a contract with you on Tuesday and gave you my PAC number, it hasn't been transferred yet
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Tom
(@TomSharp_) reported
As soon as my contract is up i never want to be an @O2 customer ever again