O2 Outage Report in Eccleston, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Skelmersdale and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Wigan |
Internet | |
| St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Warrington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie Radcliffe
(@ellieradcliffe9) reported
@O2 my signal has been intermittent at best, at worst completely non-existent, for the past two weeks. Apparently there's a mast close to me that isn't working (M19) - what are you doing to sort it out? It seems to be taking ages?
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Graham Saunders
(@graham_105) reported
Is the @O2 mobile app down at the minute ? Been trying to log in to my account since this morning
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Dan
(@Danjw91) reported
@O2 Yes I get pretty slow speeds where ever I go.
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Anthony Beaman 🏴
(@VillaYouth) reported
@O2 why can I not login to update my top up details
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Gerald Tomkinson 🎥
(@GHAT69) reported
@o2 Since you have merged the service is rubbish... I have. O service and I’m working from home this is a a joke guys WHY?
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Worcash
(@WorcAshes) reported
So @VodafoneUK also believe loyalty is one way - from the customer only! After more than ten years with them I am not privy to the same upgrade benefits as to someone who has a more valued handset than me! Oh well time to join @O2 who have looked after other family members!
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Anna Happiness 🥳
(@Annasie1018) reported
@O2 last few weeks service in the co5 area has been awful, what's going on
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Imogen
(@IJB_XX) reported
@O2 It’s in Stoke-on-Trent and Manchester. I have had the issues for several months now, it’s like the service gets worse and worse as time goes on.
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Garry Potato
(@boboshady) reported
@wicksta @O2 @VodafoneUK "I'm joining O2 to get a better signal" isn't something you see every day.
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MrCh00
(@Jimmy__Cheung) reported
@EE hi. Been a long term customer but I’m swayed by @O2 cheaper tariff. Just ordered a payg sim to test the signal out 😬