O2 Outage Report in Eccleston, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Southport, Ellesmere Port and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Southport |
TV | |
| Ellesmere Port |
Internet | |
| Newton-le-Willows |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@_kou42_) reported
@O2 I cannot make calls while abroad. Texts and data work fine. Could anyone help me please.
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Jake ⓥ Miller
(@x2scoops) reported
I can’t believe how truly awful @O2 mobile data coverage is. It’s like going back in time 10 years
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Kyle mossman
(@kylemossman2811) reported
So @o2 you can't even respond to customers, Literally the worst company to deal with! Customer services are none existent. No response to emails, no response to tweets nothing from you.
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Josh Fry
(@JoshFry093) reported
@O2 I'm currently struggling financially and have arranged a debt management plan with stepchange. O2 have rejected their offer of repayment due the account being active with you guys. When calling to cancel my account I'm told unless I pay the full balance it can't be cancelled.
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TomBSC87
(@linkinparktom) reported
The worse thing is I’m stuck on another contract with @O2 thanks to the deal I have with @virginmedia - if I could I’d cancel that one too. Never again.
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Angharad Thorp
(@AngharadParry3) reported
from
Preston, England
@O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.
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Jamie Greatrex ◣ ◢
(@JayWolves90) reported
If anyones looking to go with @O2 network.. DONT!!!! They are absolutely ****, 4g/5g is shocking, slow and hardly ever works! At the football its impossible to get 4g and it takes about 10 times to send a text! Now im stuck with them for 2 years 😡
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Amy Harrison
(@HarrisonAmy) reported
@O2 In the US and all mobile data stopped working Friday. I've Dm'd you. Tried everything on the support articles. I have data. Cannot call because I have "No service." No online chat agent. I'm travelling alone with no means of calling for help if I need help. Help?!
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Charlotte
(@Charl0ttePerry) reported
@O2 hi there I have an old phone I’ve given to my mum and need it unlocked, tried to get through on the chat but no one there. When I look at the online form it asks for my mobile number but I’m not using the phone any more.. can you help please :)
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WAWN - Wrestling
(@WAWN_Wrestling) reported
@linkinparktom @O2 Disgraceful company. Disgraceful network.