O2

O2 Outage Report in Eccleston, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Eccleston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Eccleston, St. Helens, England 05/25/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eccleston, St. Helens, England

The most recent O2 outage reports came from the following cities: Liverpool, Runcorn and Neston.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomRuncorn Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomNeston Total Blackout

Community Discussion

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O2 Issues Reports Near Eccleston, England

Latest outage, problems and issue reports in Eccleston and nearby locations:

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • PhillyG_83 Philip Gordon (@PhillyG_83) reported from Southport, England

    @O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • zakdunstan zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • txteva txteva (@txteva) reported

    @O2 Let's hope I don't need to access them since my 4G is still not working after over a month

  • MvhiAlam Mahi™️ (@MvhiAlam) reported

    @O2 absolute **** customer service. How can your staff just hang up the phone. Absolute mugs

  • Jamdoog Jam (@Jamdoog) reported

    @O2 i’ve been here a few days. movistar is the only carrier that gives me signal (vodafone ES/Orange SP gives none) and on movistar nothing seems to work properly

  • stubanks Stuart (@stubanks) reported

    @O2 When is the mast going to be fixed on the south Manchester region? Unhappy customer asking...

  • Mr_S_Tiffany Mr T does Primary History 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@Mr_S_Tiffany) reported

    @O2 Just done this and told the iphone 11 is out of stock. It would have been helpful to know this was an issue before buying... or at least when more were expected.

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @O2 why are trying to still charge when I clearly left you in September due to you crazy expensive charges and your amazing customer services!!! Leave me alone!!!

  • grumpy_g1t Scott Dixon (@grumpy_g1t) reported

    @O2 It's not my phone - brand new Samsung A21. There are blackspots around Newington/Prestonfield in Edinburgh and I have even had problems on Princes Street when it's busy with tourists.

  • seatzie Darren Seaton (@seatzie) reported

    @O2 new customer, submitted pac code with phone/sim order online have turned new phone on tonight when can I expect my old number to transfer from old provider to this phone?

  • CeriFeher Ceri Prosser (@CeriFeher) reported

    @Macky24 @O2 That’s awful! There should be a priority line for those calls! I hope you managed to get it sorted and sorry for your loss 💔 I chatted them if that helps if you still haven’t got through. I didn’t upgrade. I moved to another provider.

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @O2 can you help me please