O2 Outage Report in Eccleston, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent O2 outage reports came from the following cities: Seaforth, Southport, St Helens, Liverpool and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Seaforth |
Phone | |
| Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
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O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Headless Chicken
(@HeadlessChickem) reported
Having been a @VodafoneUK customer for nearly 12 years, I switched to @O2 a few weeks ago as part of a @virginmedia new customer deal. It made financial sense but I gotta say, O2’s mobile coverage is painful and frustrating by comparison. Only 17 months until I can switch back 😕
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Olivia-Anne Cleary
(@OliviaACleary) reported
@O2 It's been two months and I still can't access wifi on the London underground. Always could before I got a new phone. Have followed all suggested steps. Have also tried (and failed) to get help on the app via the chat with an agent option. Can you offer any assistance? Thanks.
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Jaja Muhammad
(@Jaja__Muhammad) reported
The only thing I don’t like about @O2 is accessing customer service
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DylanJ
(@DylanJ84032224) reported
@WokeFisk @O2 Fair enough, but all I’m saying is why spend thousands of money on a phone that literally does the same things as a phone 3-4 years ago or even longer. They literally do the same ****.
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Jonathan O’Keeffe
(@jonathankeeffe1) reported
@EE I cannot wait for my contract to end with you guys, worse network I’ve ever been with! Left @VodafoneUK as I thought their service was was rubbish, yours is WORSE, maybe I should try @O2 next 😡
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🎶Caz 🎶
(@RandomCaz) reported
@O2 again having signal issues in LS1 6PJ. This is not the first time. For a major mobile phone company this is not acceptable.
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Cedric Gallais
(@pititcaillou) reported
@O2 I sent a DM as requested. Issue still not sorted. Great way to treat someone who has been a customer for 15 years.
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Tuckey
(@TuckeyUK) reported
@O2 So I ordered a sim only contract with you around 3-4 weeks ago, then found I had no reception at work so spoke to an advisor who said it was ok to give me a PAC code and cancel as it was within 14 days. Then you go and Debit my bank account £260. Idiots.
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Martin Coward
(@martincoward) reported
@O2 #O2Priority link for cavetown tickets not working - click on 'get tickets' in app and it opens Ticketmaster but doesn't allow any booking. Can you fix? Not the first time the app won't give access to presale.
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Ryan Anderson
(@ryanstanley22) reported
@O2 Why have you lied to me about the Apple Watch? Not very good customer service is it?