O2 Outage Report in Eccleston, St. Helens, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (60%)
-
Internet (19%)
-
Total Blackout (11%)
-
Wi-fi (5%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Neston, Runcorn and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
||
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
-
Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
-
Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
-
Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
-
Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
-
Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
-
Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
-
Ellie Louisa 🧜🏻♀️🦩💫
(@EllieLouisaaa) reported
from
Hindley, England
@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
-
Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
-
lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
-
RIP Alfie
(@Alfie_KC) reported
from
Bryn, England
Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't
-
Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
Surely this is not the kind of customer service you would receive from other brands such as @o2
-
Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
-
zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
-
steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
-
Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
-
Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Natalie Braithwaite
(@natalieb2689) reported
@o2 @VirginMedia intermittent services from both for the last 48 hours - ridiculous considering the amount of money we pay to both each month. Can’t even rely on 5G when Wi-Fi continuously plays up as that’s not working either
-
Sam Wilson
(@samhwilson) reported
@JamesUpsher @O2 Having spent most of last week in central London on O2, happy to recommend. Never had any issues, including on the tube.
-
RYB 🌴
(@ben_r_o_w_e) reported
@O2 You can’t get ticket offers via priority it’s too slow and crashes
-
Dan
(@dan_p91) reported
@O2 3 days without a reply to a DM and your live chat never works - can someone please get back to me?
-
stephen wallwork
(@Scuubersteve) reported
@O2 Reasons not to love 02: the signal is unreliable.
-
Leewilliams
(@Leewill76984670) reported
@virginmedia @TheBHF @O2 Shocking broadband shocking service and shocking installation had the pathetic hub for a month and keep being promised to solve it but nothing definitely cancelling this contract tomorrow morning 😡
-
frankie23thomas
(@frankie23thomas) reported
@Lea_May_ @O2 Hey Lea, just wondering if you ever sorted this? I had the same issue and I’m now stuck in a 36 month contract 😭
-
Adam
(@Ad_Kelsall) reported
@O2 Reasons to hate O2: your network is appalling in the Preston, Fylde, Wigan & Wyre areas. You referred to it as 4G “congestion” and advised me to try switching to 3G. I complained. You reminded me that in the T’s & C’s you don’t guarantee an acceptable network. Beware folks
-
GothGirlGoneGrey
(@gothgirlgrey) reported
@O2 Reasons to leave O2 ✅ calls cut out despite having a full signal ✅ 4G speed less than 2mbps despite having a full signal ✅ complaint not upheld because I have used your service successfully for 6 months so the last 6 weeks of unsuccessful service is irrelevant ✅ cos u suck
-
John S
(@jimdelsin) reported
@o2 I asked you yesterday to send me an esim. You did. But you also disabled my physical SIM. The SIM swap process cannot complete. I have been calling and also trying to get you on chat. All no response. I now have nothing. Ridiculously bad service. #o2