O2 outages and service status in Liverpool, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Liverpool, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: St Helens, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 24 days ago |
|
Skelmersdale
|
Phone | 25 days ago |
|
Liverpool
|
Phone | 2 months ago |
|
Liverpool
|
4 months ago |
Community Discussion
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O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Ben Alexander (@Ben_Alex_86) reported from Roby, England@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 any help out there ? #badcustomerservice
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Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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leejlewis (@LeeJLewis) reported from Liverpool, England@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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N Nicholas (@LiverpoolNat1) reported from Liverpool, England@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England@O2 can you sort me out my iPhone lead that never arrived as per my order
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lauz efc (@Lauz_efc) reported from Liverpool, England@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Gary (@GaryLiverpool) reported from Liverpool, EnglandOver an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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KAGSY💄💅 (@KAGSY6) reported from Liverpool, England@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Jason (@jasonbrownlfc7) reported from Kirkby, England@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Paul P (@AgentLittleP) reported from Liverpool, EnglandTheres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Ste Burke (@SteBurke44) reported from Liverpool, England@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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lindsey robson (@linzosmalingos) reported@O2 I keep receiving login requests by emails from various places across the country, pretty much every day/early hours. I've got MFA set up and know my account is secure but what can I do to stop this happening please?
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John Burrows (@John34968211) reported@O2 Phone and internet work Wats app works Text and I messages don’t Whether sending or receiving Been trying to fix for over 2 months Slowly losing my head
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MissNads22 🇱🇨💋 (@MissNads22) reportedMy coverage with @O2 is absolutely shocking and has been for weeks. Can barely connect outside of my own home. Can't even login to my O2 to complain because theres no bloody coverage
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Yuri パリ🇩🇲🇱🇨 (@MissParisRenee) reported@O2 what is going on with your signal, it's always bad, but the last few days have been horrendous, 1-2 bars max even outside of the house!
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Alwyn Williams (@AlwynLFC) reported@EnglandRugby @O2 What a waste having a generational player yet he never gets to start for his country #*******
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N Rose (@NRose_N5) reported@O2 your service is terribly poor and slow nowadays, & the amount of same complaints I’m seeing about you is quite shocking!
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Colezinho (@Colezinhoo) reported@nige_h64 @EnglandRugby @O2 In attack even for the lions he is just a steady eddy The best way too slow ruck speed is by having Jackal threats
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Mitul Chauhan (@themoogler) reported@O2 My wife (an O2 customer for over 20 years) lost her phone a few days ago and has tried to replace it but "computer says no". You won't let her buy a new phone because verification is linked to her lost phone. She is stuck in a mad loop. Please help
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Dave Hales (@dayvales) reported@dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!
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Pattie Slapper (@Mickyp68) reported@andycomfort @daviddunninguk @O2 I used stand on a bench in my garden to get a crackly signal. (28yrs ago). Now, my neighbour stands outside my house shouts very loudly all his business details I feel his pain,home WiFi,WiFi calling its the same crappy signal