O2 Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L6 and L3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, Runcorn, Neston and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Phone | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Neston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 anyone able to help, can’t get through on phone ?
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 can’t get through on the phone, I need help please ?
-
Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
-
Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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eb.c
(@ebcelebii) reported
@O2 I don’t care if they are busy! My credit score has to be fixed ASAP! What authority is 02 regulated by?! BE SURE THAT A COMPLAINT WILL BE MADE !
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Chloe
(@ch1lloe) reported
As soon as I can leave @O2 I will be doing, have 1 bar of signal and pay £40 + a month to not be able to use my internet and have virtually no signal. Rang customer services who have just said it’s a problem with one of the masts in my area and they don’t know when it’ll be fixed
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Hollie Russell
(@Hollie_Rix) reported
@O2 Will soon be???? I was told it had already?? Brilliant, incorrect information on your website and incorrect being given out by your ‘Customer Service’ team, what amazing service you give.
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@jacqdodman Don’t go to @O2 whatever you do! 20 years loyalty to them, one problem and they can’t sort it😪
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roberta trew
(@Trew1Trew) reported
@O2 Travelling to UK from USA, I find O2 wi-fi awful. O2 is well aware that most overseas guests have their phones on airplane mode, yet O2 insists on trying to send codes by text to enable sign-in to wifi. Still did not work when I hit "No mobile coverage": thus, no wifi😠
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holly bannis
(@HollyBannis) reported
@O2 @Aliceliveing_ @canopyandstars Absolutely disgusting customer service my issue has not been handled AT ALL for over a year now PLEASE CAN A MANAGER CONTACT ME! It’s outrageous.
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Laura B
(@lingram03) reported
@EE Oh & @VodafoneUK and @O2 work perfectly in this same area, both indoor and outdoor signal. Ashleigh, Are you able to tell me why the engineers cannot visit either mast box and boost the signal/ are the masts even on?
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@O2 Sorry- useless support, have had me in tears of frustration today
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Chloe
(@ch1lloe) reported
@O2 also, I’ve had this problem for weeks and it’s not good enough for customers to be paying money and not receiving a service. Told to keep taking my sim out and rebooting until signal improves #nothappy
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Serhat Ahmet
(@serhatahmet) reported
Hi @O2 why has my iPhone stopped working on @TfL underground stations and platforms? I have been to @AppleSupport, have reset all settings but nothing has worked. I got in touch with you three months ago but no one got back to me. Help.