O2 Outage Report in Liverpool, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Liverpool come from postal codes L8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (24%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Birkenhead, Runcorn, Skelmersdale, Liverpool, St Helens, Upton and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Phone | |
| Runcorn |
Phone | |
| Skelmersdale |
Internet | |
| Liverpool |
||
| St Helens |
Internet | |
| Upton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jed
(@jedpauljust) reported
@O2 I PAC'd my old EE number for swap - I was told it would go through on 10/5, today I'm left with both sims saying No Service since yest AM and can't make calls/ receive texts to either number on O2... I've rebooted, reset and patiently waited - what am I supposed to do?
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Ride - The Network
(@RideTheNetwork) reported
@O2 @StacyMoo83 Log on is broken on priority! Sort it out before 10am please 🙏
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Nathan Relph
(@NathanRelph) reported
@O2 I don’t have wifi at work, I understand that you can’t provide a fault free service, but I’m paying for a service I can’t use properly! I haven’t been able to use my data for 9 hours a day for the last week & another 6 days of it yet! 13+ days of no data is *************** a bit!
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Aga
(@agamngx) reported
@O2 hey I need help with bill please. I have a business account (no business) but that was the only way to get a contract phone years ago. My usual bill is like £65 per month. I just got a bill for £344.56 😳 my data finished as I was waiting for new home wi-fi but this is crazy
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Smurf 💙
(@bipolarmessxo) reported
@rstantonmedia @O2 I had issues where call quality was terrible; you'll notice a huge improvement on any other network. Calls dropped and regularly data would lag. Was so bad I had to switch
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𝖑𝖊𝖆𝖍 // 𝓼𝓽𝓻𝓮𝓪𝓶 𝓵𝓲𝓮𝓼 🖤
(@LeahLNurse) reported
@O2 No problem :)
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Jesse's Momma
(@missmcdni) reported
@O2 1 a month ? Kinda need to know as I'm due to cancel on 20th
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RealGoneKid
(@Tizer42) reported
@O2 Disaster losing the priority Nero coffee to once a month. Probably the main reason I’ve stayed with you so long. And greggs is never the answer to anything.
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#dailysibby
(@sibby50) reported
@O2 signal issues in the ST7 1TL and ST7 3JA areas please resolve ASAP.
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Nick Jones
(@nickchi8) reported
@O2 I can't access my account. Please can someone help??