O2 outages and service status in Liverpool, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Liverpool, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: St Helens, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 1 month ago |
|
Skelmersdale
|
Phone | 1 month ago |
|
Liverpool
|
Phone | 3 months ago |
|
Liverpool
|
5 months ago |
Community Discussion
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O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England@O2 can you sort me out my iPhone lead that never arrived as per my order
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Jake ✌️ (@JakeMoyles1) reported from Liverpool, EnglandPay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Emma Springford (@emzz6) reported from St Helens, England@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 can’t get through on the phone, I need help please ?
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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lauz efc (@Lauz_efc) reported from Liverpool, England@caville @O2 It was working this morning then come 12 it’s down.
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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James Danson® (@james_danson) reported from Kirkby, England@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha 🦄 (@princesstash617) reported@O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.
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Annah Atherton (@Annah_Atherton) reported@O2 why is your signal so bad?! WN1 Seems to have been since an old building knocked down … I’m told there’s nothing wrong in area, yet since my complaint I keep getting updates that you are “working on the problem”
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Mario Behrendt | AI Founder (@behrendtio) reported@kokeshimum @O2 One could argue you’re in Huddersfield. It’s not the “highest priority area” to build infrastructure let’s say. But I’m in London and during a typical commute on an overground train I lose my signal entirely at least 3 times. Both on EE and Vodafone. Incredible.
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Michael Phillips (@MichaelPhi82389) reported@kokeshimum @O2 I'm in wales couldn't use my phone for 6 months due to o2 having issues so went to vadafone
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Phil M Taylor (@Phil_Taylor_4) reported@kokeshimum @O2 The whole of UK telecoms is way behind many other developed parts of the world. Everyone has 5G capable gadgets but our networks are generally not up to 5G. More and more devices are connecting so speeds are not keeping up to demand. It’s very very poor.
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Alex Wheatley (@thealexbear) reported@TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.
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Mark Breeze🕷💙💻🐟 #FBPE #FBPA #RejoinEU🇺🇦 (@MarkyB_62) reported@kokeshimum @O2 Because the operators put profit ahead of service? Coverage investment goes into the high traffic/ high profit urban areas, at the expense of suburban & rural coverage. Better regulation would help.
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helen 🍒🪩 (@doyoujive) reported@kokeshimum @O2 i’m with ee and mine is the same sometimes. i went to iceland a few years back and had better signal in the peninsulas and at the top of a mountain than i do in the uk. people don’t believe me but its true
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Scottt Kirkwoodd (@2gurlys1kupp) reported@jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast
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Gareth (@StockwoodCap) reported@kokeshimum @O2 Stuck for 2 hours on the M2 yesterday without moving. I was in a signal black spot so I could barely make a call and had no data… This was on the M2 in Kent. It’s hardly the middle of nowhere.