O2 Outage Report in Liverpool, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Liverpool come from postal codes L3, L7, L6, L8 and L14.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at O2
O2 is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, Seaforth, St Helens and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Seaforth |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Ann-Marie Lewis
(@AnnMarieLewis) reported
from
St Helens, England
Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
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Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
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James Danson®
(@james_danson) reported
from
Kirkby, England
@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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LISA LEECH
(@leech77) reported
from
Formby, England
@O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service
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Jason
(@jasonbrownlfc7) reported
from
Kirkby, England
@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
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Chris Davies
(@Chris14210) reported
from
Seaforth, England
@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave McCrossen
(@DaveMccrossen) reported
@O2 stupid question, but why do you charge for a service that you clearly cannot provide?
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Paspinall 🏳️🌈
(@paspinall42) reported
Good ti find out today (thanks Dad) that following the @O2 merger with Virgin years ago, that O2 was supposed to send me a new sim card, so for years my "5G" signal on my phone, hasnt been, and in what is now 3? 4? years O2 Still havent actually gotten around to saying anything
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Stella Chadwick | Functional Medicine
(@stella_chadwick) reported
@O2 @O2 I’ve recently switched my business phone from Sky and now have no signal at all. I can’t call or access support, and your chat system isn’t helping. I’ve been on hold for over 35 minutes. Please can someone assist urgently?
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Stella Chadwick | Functional Medicine
(@stella_chadwick) reported
@O2 I’ve recently switched my business phone from Sky and now have no signal at all. I can’t call or access support, and your chat system isn’t helping. I’ve been on hold for over 35 minutes. Please can someone assist urgently?
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Stella Chadwick | Functional Medicine
(@stella_chadwick) reported
@O2 I’ve recently switched my business phone from Sky and now have no signal at all. I can’t call or access support, and your chat system isn’t helping. I’ve been on hold for over 35 minutes. Please can someone assist urgently?
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daniel vigario
(@VigarioDaniel) reported
@O2, I have been a customer for 17 years, and this merger with @VirginMediaCorp is a complete disaster! 1) you cannot log into the O2 app 2) you cannot log into the O2 website 3) at midnight my contract rolled into next month ALL of my data allowance was taken off my account!!!!
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SunsetRider 💛🖤🌸
(@ZetecZombie) reported
@disclosetv @O2 Did this in Britain last year, it's now one of the worst companies for scamming so called customers.
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Dutchy.in.london
(@GlennGerits) reported
Most useless customer service team @O2 . On the phone for 4 hours as they cancelled my order by mistake…. And then tell me: sorry we deleted your switch up add on. So you can’t order your new phone! #useless
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Hutchinson
(@Hobbitronicfunk) reported
@O2 so account holders unable to check Tech Device Plans via the O2 app because you've been "working on it" for years and now with your Virgin/O2 login merger you cant even log in to the website. Bravo, your competitors could only aspire to such incompetence
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Bo Duddley
(@VallaNils13872) reported
@O2 Day 7 and still no phone coverage still no response from the help desk no response from complaint a unbelievably bad company