O2 Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L36.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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LISA LEECH
(@leech77) reported
from
Formby, England
@O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service
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Jason
(@jasonbrownlfc7) reported
from
Kirkby, England
@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
-
James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
-
Ann-Marie Lewis
(@AnnMarieLewis) reported
from
St Helens, England
Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
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Chris Davies
(@Chris14210) reported
from
Seaforth, England
@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
-
James Danson®
(@james_danson) reported
from
Kirkby, England
@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
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Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tobias Havec
(@tobiashavec) reported
My @O2 bill is going up yet they still can’t give me data in my home town rendering my phone pretty useless… been trying to fix it for ages they claim. #HardlyFair
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Andrew Farrimond
(@FurryMound) reported
@o2 with an extortionate price rise, when they can’t even fix their horrific network issues. Price rise from April, fortunately out of my contract in June. Straight back to @EE
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Vi
(@DarthVidahoo) reported
@virginmedia Install, but I requested a dongle, never got it, I'm with @O2
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Mike Langlois
(@Mike_Langlois) reported
You know @O2 are trying to get some good will when they get the CCO to write the price increase email. Doesnt help cushion the blow of a 17.3% increase. I guess they need to maintain their £7bn revenue as of end of September 2022 somehow
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Emily Pawson
(@emilypaws) reported
@O2 putting my phone bill up by THIRTEEN POINT FOUR PERCENT due to inflation is a huge kick in the face to customers. Surely “everything is going up, we know you’re struggling, but we’ll freeze your price this year to help you out” is much better for customer retainment? #O2
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Andy Ⓥ
(@moshkinstien) reported
@funkynoise74 @O2 They are robbing Bast**ds. How do they charge so much for an awful service. Will definitely be changing supplier when my contract up @02
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leylo
(@theleylands) reported
@O2 @ChrisJAH27 They are busier than usual counting all the profits from ths 17.3% price increase they’ve just imposed on customers whilst continuing to provide an appaling service
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BessieB.UK
(@BessiebUk) reported
@virginmedia @TheBHF @O2 That’s wonderful. However trying to get an issue sorted with your customer service - is enough to give anyone a breakdown 🥹
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Day
(@dayhi_) reported
@bco268 @O2 Wouldn't mind it so much if the service had improved. For a small country, the amount of black spots and patchy areas is ridiculous whilst posting obscene profits each year.
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leylo
(@theleylands) reported
@jodielouiseart @O2 Worst network I’ve ever been on and I’ve been on all of them over the years. Says I’ve got full bars but no signal for calls or data and yet they still have the audacity to whack a 17.3% on for this abysmal ‘service’