O2

O2 Outage Report in Liverpool, England

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The latest reports from users having issues in Liverpool come from postal codes L3, L8, L20 and L6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Liverpool, England 03/29/2024 01:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent O2 outage reports came from the following cities: Liverpool, Ormskirk, St Helens, Flint, Wallasey, Birkenhead, Prenton, Ellesmere Port, Upton, Prescot and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomOrmskirk Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • Paul_Newton37 Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • essers Esjay (@essers) reported

    @O2 I keep getting messages that my account is not activated when I try to log in. I can’t find any information about this, but it’s very frustrating. I’ve put in a request to transfer my old number several days ago, too, but have heard nothing back. This is much more trouble…

  • JPM9685 John Millington 🅙 (@JPM9685) reported

    @O2 my phone not working in Spain ?

  • rachali79 Rach Ali 😷🏳️‍🌈🇨🇦🇪🇺💙🩺🌊✊🏽 (@rachali79) reported

    @O2 None of those explain or help with your perpetually poor service in the middle of a city centre. It’s not just me or my device. Your shop colleagues know it’s true too!

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported

    @O2 why oh why is 4G coverage soooooo BAD. I can barely use my phone unless I have wifi. Tried all the tips, local network fine…. You have to sort this out.

  • PritiDesigns Priti Depala (@PritiDesigns) reported

    @O2 Hi I am unable to use my Odeon Cinema voucher code says there's an error, please can someone help asap? #O2Priority

  • lauries_mammy Sarah Willis (@lauries_mammy) reported

    @O2 It’s sorted now, I’ve just had an email and magically the number that wasn’t eligible has now had volt benefits activated. Please sort out your chat service though I haven’t had a good experience with it once. After over 10 years with o2 I’ll be leaving at the end of my contract.

  • cristobalypunto Cristóbal Cortés-Monroy (@cristobalypunto) reported

    @giffgaff @O2 It is unusual that with millions of phones, millions of clients and millions of profits they do not have a contact number and only bots write to me, without any solution. I have lost five days without working in an agile and effective manner with my country. Please help.

  • A7X__BRAD John Cobble III (@A7X__BRAD) reported

    @O2 Why offer a 5g service if you can’t even give 4g half the time. Should’ve just stuck with Vodafone

  • SpookyDo0 DW (@SpookyDo0) reported

    @O2 I have a persistent problem with ‘message not delivered’ when attempting to send texts.

  • kellyappleton82 Kelly appleton (@kellyappleton82) reported

    @O2 I've just ordered a new phone and didn't realise it didn't come with a charger. I've looked at your accessories which say you can get 30% off a charger if ordered with a phone. I never got offered this during the upgrade process,can you help?