O2 Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: St Helens, Upton, Liverpool, Ormskirk and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Upton |
Total Blackout | |
| Liverpool |
Phone | |
| Upton |
Internet | |
| St Helens |
Total Blackout | |
| Upton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Warren Price
(@WarrenPrice_) reported
from
Kirkby, England
Ya ****** pieces of shit @O2
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Rachel Connolly ☮
(@rachelconno) reported
from
Liverpool, England
@p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
-
Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
-
Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Margaret Condron
(@CondronMargaret) reported
from
Liverpool, England
@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Taylor
(@LauTay0609) reported
@O2 … continuation…. Owing on the account, well my credit score says otherwise. I have been in communication with Jill in the fraud team for 2 weeks now and just tried to complete security with a man named John in payment management, who may I add was extremely rude! I need…
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Qamar N
(@HRHQam) reported
@O2 Hi, I had to go into a o2 store to get it all sorted. Where can I fill out a complaint form?
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Ali Bee xoxo
(@alibeexoxo) reported
@O2 hi need help with click and collect ASAP and not getting any reply from online chat. Can u help me please?
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David Myint
(@David_Myint) reported
@al3xjw @O2 Did this get resolved for you? I exchanged messages with them via twitter and the app and got nowhere. Totally useless bunch.Think there is something they are mis-advertising that they don’t want to come clean with - basically that their roaming service in USA is severely capped.
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Andrew Murphy
(@asmeservices) reported
@O2 Aside telling me you know the signal is now terrible; that's hardly the point is it?
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David Bainbridge
(@threevaluelogic) reported
@O2 Struggling to get a PAC code. Online chat say they won't do it for pay and go customers. Texting 65075 doesn't help. Phoning through I have been promised call backs but no one calls. Any ideas please?
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Paul
(@itspaulactually) reported
Just completed the Great North Run. Can’t find anyone I need to find because once again @o2 signal is non-existent (despite saying I’ve got 4G). I’ve walked 1.5 miles away from everyone and still nothing. Everywhere I go this network fails. Opening a case with the Ombudsman!
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Cheryl lancley
(@CherylLancley) reported
@O2 help please with O2 priority for lounge access at LW theatre group (Adelphi theatre) trying to book for vip lounge but coming up code inactive, although no code given in priority app
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💙Rare Queen Bee💙
(@mummyandrea) reported
@O2 yesterday in #keswick there was zero signal. Was this a blip or is there simply no mast for O2 in the vicinity? EE network was no issues!! #frustrated
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Benjamin Perrott
(@PerrottBenjamin) reported
@O2 hi trying to use my O2 priority cinema ticket and it’s not working pls can you help? Ticket number O2U07001351927064