O2 Outage Report in Liverpool, England

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Liverpool, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	26 days ago
Liverpool	Internet	2 months ago
Skelmersdale	Phone	2 months ago
Upton	Total Blackout	3 months ago
Seaforth	Phone	3 months ago
St Helens	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

• 
  Paul Beacon (@PaulBeacon0) reported 1 minute ago from Liverpool, England

  @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

• 
  Helen Smith (@Hel3110) reported 5 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Vicky Bee (@ItsVickyBee) reported 7 minutes ago from Liverpool, England

  @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

• 
  Milo (@milonoblet) reported 9 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  shane cooke (@shanecooke) reported 20 minutes ago from Mostyn, Wales

  @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

• 
  Jake ✌️ (@JakeMoyles1) reported 21 minutes ago from Liverpool, England

  Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

• 
  Helen Smith (@Hel3110) reported 24 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  RIHANHAH (@YesImRhiannon) reported 26 minutes ago from Seaforth, England

  @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

• 
  Paul P (@AgentLittleP) reported 32 minutes ago from Liverpool, England

  Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

• 
  Paul Beacon (@PaulBeacon0) reported 33 minutes ago from Roby, England

  I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

• 
  shane cooke (@shanecooke) reported 34 minutes ago from Mostyn, Wales

  I hope that now I’ve escalated my issue with @o2 they will be more reasonable

• 
  J E S S (@jess_hornee) reported 39 minutes ago from Bagillt, Wales

  O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

• 
  lauz efc (@Lauz_efc) reported 39 minutes ago from Liverpool, England

  @caville @O2 It was working this morning then come 12 it’s down.

• 
  Kev (@Kev_Edwards) reported 42 minutes ago from Liverpool, England

  @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

• 
  RIHANHAH (@YesImRhiannon) reported 47 minutes ago from Seaforth, England

  @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

• 
  Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported 48 minutes ago from Prescot, England

  @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

• 
  shane cooke (@shanecooke) reported 50 minutes ago from Mostyn, Wales

  Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

• 
  Kellie Walters (@KellieW88) reported 51 minutes ago from Liverpool, England

  @O2 no service again 🙄🙄🙄🙄 shittest network

• 
  Paul Newton (@Paul_Newton37) reported 55 minutes ago from Birkenhead, England

  @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

• 
  RIHANHAH (@YesImRhiannon) reported 59 minutes ago from Seaforth, England

  @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Shaw (@alwaysshaw1) reported 47 seconds ago

  @O2 Well for the 100th time, 4G is slower than dial up ever was and despite having full signal or so my phone shows when ever I make or get a call the person on the other end can’t ever hear me. This has been going on for the best part of a year if not longer. And I always get fobbed

• 
  Ian (@Moffy3785) reported 3 minutes ago

  Hello @O2 - placed an order yesterday and paid for delivery for today. You’ve taken all of the money out my account yet there is no order and nobody in your call centre can help.....

• 
  Eddie Prowse (@Clamfather) reported 3 minutes ago

  @_Ema_W_ @O2 The best surprise o2 could give me would be a signal.

• 
  Professor Ziggy (@ProfessorZiggy) reported 5 minutes ago

  @O2 is the worst service provider ever! Customer service and complaints team is total crap! That Jodie person is basically braindead. It is absolutely unbelievable how trash it is. And I thought notging can be worse than DPD! Don't buy #O2 #Telefonica

• 
  GJM (@zombie_apoc1) reported 11 minutes ago

  @_Ema_W_ @O2 You are so lucky to have received one of these @o2 surprise. I’ve had such a bad few weeks, this would definitely cheer me up. 🙏

• 
  Seshadri Dhanakoti (@dksesh) reported 13 minutes ago

  @O2 No, I am not looking for a speedcap @O2. I am interested in blocking outgoing premium rate calls and texts. Please let me know if you support such a feature at all.

• 
  Chris (@Chris70862708) reported 14 minutes ago

  @O2 hi. I want to end my contract due to the ongoing bad service and forever getting worse 4G and internet. It impossible sometimes to even use 4G even though you say it’s fine where I live. Please help if you won’t I’ll have to go to ofcom. Thanks.

• 
  Robert Shaw (@alwaysshaw1) reported 15 minutes ago

  @O2 will you ever fix the signal issues in Northwich / Cheshire? Or will you just keep fobbing people off with utter BS

• 
  Sarah Rawlins (@SarahRawlins90) reported 15 minutes ago

  @O2 day 11 & still no contact from the fraud team! o2 do not care about their customers! I am a victim of fraud which was reported immediately & I have been given no support & lied to. As well as billed for this fraudulent act. I’ve never been treated so badly by a company!

• 
  Ash Ghafoor (@ashghafoor) reported 17 minutes ago

  @O2 I’m trying to login to My O2 and the page keeps timing out. Are you aware of this? I need to access my account.