O2 Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L8, L3 and L7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, Upton, Neston and Runcorn.
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Wi-fi | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Karen (@Kazz1010) reported from Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Craig Parry (@craigparry85) reported from Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Ellie♐️ (@elrosevincent) reported from Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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This is me 🧶 (@Margymoo) reported from Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Paul Lees (@PLees321) reported from Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ben Alexander (@Ben_Alex_86) reported from Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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KLee (@Solsticebaby) reported from Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Willis Sweeney (@willissweeney97) reported from Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Jesus Pablo (@amijesuspablo) reported from Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Lindsey (@lindseyjthom) reported from Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Willis Sweeney (@willissweeney97) reported from Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Steve Simpson (@stevegsimpson) reported from Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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James Roberts (@JamesRoberts330) reported from Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Willis Sweeney (@willissweeney97) reported from Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Tucker (@LucyLucyctucker) reported
@O2 I have o2 travel included in my tarrif, I go to Canada tomorrow, I know it is part of o2 travel, my question is does it automatically work when I switch my phone on? I know I will have to put roaming on, thanks for your help
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Dante1987 (@Acq_Knowledge) reported
@Shaun_Biggs @O2 They have bad
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John John. ( who’s John ? ) (@John10649040) reported
@TheRealToddy88 @O2 O2 utter shite , as a provider they are by far the worst and most expensive !
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Jay ☭ (@ScouseCommie) reported
@ianyoungkop @O2 TalkMobile are really good if you're looking for a SIM only thing. I've been with them two years with no issues, pretty cheap too.
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Ian Merrill (@I_am_Merrill) reported
@o2 Thanks for thr lovely text message you kindly sent me regarding your extortionate price increases, that's what staying loyal for 15+ years means to you, good luck getting the money from my account when I cancel the dd, morons
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Stephen tyler (@Ste_wheels) reported
@O2 @O2 your checker is false and a lie. Says signal where there is no signal!!
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Pauline Campbell (@PaulineCamp6e11) reported
@O2 very disappointing customer service. I am waiting on a chat response for the past 6hrs+ rang customer service 1hr+ ago also. Spoke with someone after 15mins only to be transferred to someone else. 45+mins later and i'm still on hold, never got speaking to anyone.
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Ethan (@Queefanny) reported
Eat my entire anus @O2, raising my bill by a gross amount and hardly ever even have signal to use my bastard phone. 🖕
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Jay (@join4te) reported
@O2 Day 99 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Russell Ridley (@Russellridley3) reported
@O2 how on earth can you fully justify the 17.3% price increase. RPI I sort of get but to also implement the contractual price increase feels like profiteering to me. A double whammy as well if you are a Virgin Media customer. The 2022 results due out 23 Feb will be interesting.