O2 Outage Report in Prescot, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Wigan, Ormskirk, Leigh, Birkenhead, Runcorn and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Total Blackout | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Ormskirk |
Internet | |
| Leigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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David Marsh
(@Double10Dave) reported
from
Aintree Village, England
@BeckyKingston @O2 I'm paying for 4 lines and been with them for years, never got a thing off them 😥
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Rachel Connolly ☮
(@rachelconno) reported
from
Liverpool, England
@p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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Nic Messenger
(@MessengerNic) reported
from
Golborne, England
@O2 I keep getting calls from different numbers in South Sudan. I contacted your call centre and no help was given. I accidentally answered one of the calls and it’s charged me £15 on my bill!! Not even my fault! 😤 and you can’t even refund me!! Disappointed 😔
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Ann Winsper
(@pharmcat) reported
from
Ellesmere Port, England
@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Chiara Oxley
(@Archaonday) reported
from
Wigan, England
The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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Warren Price
(@WarrenPrice_) reported
from
Kirkby, England
Ya ****** pieces of shit @O2
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Margaret Condron
(@CondronMargaret) reported
from
Liverpool, England
@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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danny mcstravock 💙
(@DMcstravock) reported
@O2 O2 Full of gimmicks but treat their customers like ****
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Haily Merry
(@arqeria) reported
My new @O2 sim card I received as part of my upgrade still has yet to be activated. It's been over 48 hours, and I have most likely missed several important calls and texts because of this. Going to switch providers pretty bloody quickly if this issue doesn't get resolved.
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- Bhoyyyyyy
(@PatrickHogan___) reported
@Steve_Red_Beard @O2 Experiencing the same issue on mine, frustrating is an understatement.
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Point Man Reviews
(@PointManReviews) reported
Hey @O2 why can't I speak to a person!? Only if I've lost my phone? You've had a year to get you customer service in order!
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Anton with two Ns 😷
(@antpantss) reported
@chiwithaC @O2 Tbf @O2 is garbage
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Robyn Paterson
(@BobynRobyn27) reported
@emmaah121 @O2 Might jusy be the weather. I'm with o2 too and usually always have great signal but since the snow and with the wind its not been great
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Manda ❤
(@MandyInglis34) reported
@O2 app down as usual. Why do you think it's ok to remove bolt on's we have paid for, after a month?
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ramtucay 🌐
(@r2k_13) reported
from
City of Kingston upon Hull, England
Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.
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john
(@jhargie4) reported
@O2 @MarkEvansO2 tell @O2 your leaving after 10 years due to VERY POOR service including being LIED to by their agents, their response - sorry to hear that if there’s anything else we can do let us know
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becks
(@neonexy) reported
@O2 Why are there no better deals for upgrading than buying as a new customer?