O2 Outage Report in Prescot, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent O2 outage reports came from the following cities: Newton-le-Willows, Liverpool, St Helens, Skelmersdale and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Newton-le-Willows |
Phone | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Wigan |
Internet | |
| St Helens |
Phone | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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varinder ashu dhiman
(@varinderldhiman) reported
@O2 Thanks for the reply. But what can we do if it stays like this? What other options are available to me? If you can help with this, please?
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Ben Bristow
(@benbristowuk) reported
@YourLocalClone @NoContextBrits Probably because their dad uses the @O2 phone network?
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Carl James Fowler
(@CarlJamesFowler) reported
Well it’s safe to say @O2 are absolutely terrible for customer service. Been having issues since Thursday. Can’t get a straight answer from anyone online or in store. Should’ve went with my gut and changed provider.
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∞ jodiee
(@xjodiiexx) reported
@O2 is there any reason why my iPhone is showing service provider not available??
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Dave Turner
(@Daveturner21) reported
@O2 I did get a 5g SIM card with the new phone so I've put that in but it won't receive a network signal. Left it in for 5 mins.
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Andy Rennie
(@andyrennie) reported
.@O2 coverage so poor in TQ3 today it took 3 attempts to load the O2 app to check for issues and report the problem.
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Lewis
(@LewisBeechey) reported
@O2 coverage in East Leake has been terrible recently. Strong signal at times and then drops to nothing. I'm not the only person experiencing it either. Are there any issues you know of and if not, can you log it please?
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Howard Freeman
(@rwfc236) reported
@O2 @virginmedia I think you misunderstand. I was called last year by you and persuaded to change my package and move to O2. The price I am paying is MORE than the volt without any of the benefits. This is unacceptable and I will leave Virgin as soon as possible after 34 years as a cable customer
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Joseph Kelly
(@Saltnpepper4eva) reported
@O2 Yea I’ve tried that. Same problems across different iPhones, SIM cards, have restored OS several times. I was told by one of your advisors that if the problems persist after all troubleshooting and its isolates to service, I can leave without penalty.