O2 outages and service status in Prescot, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 18 days ago |
|
Skelmersdale
|
Phone | 19 days ago |
|
Liverpool
|
Phone | 2 months ago |
|
Liverpool
|
4 months ago | |
|
Wigan
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Matt Henno (@MattyHenno) reported from Warrington, England@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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E Charles (@ecsg1798) reported from Liverpool, England@O2 Hello I've an issue with my account and payment
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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The Firkin (@thefirkinbar) reported from Newton-le-Willows, England@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Chris (@Chrisg3985) reported from Leigh, EnglandAnyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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LISA LEECH (@leech77) reported from Formby, England@O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service
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Ben Alexander (@Ben_Alex_86) reported from Roby, England@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Dave Walsh (@Davew274) reported from Standish, England@AntStephen I’m with @O2 and it’s garbage inside the ground
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Cara Bartlett (@CaraBarty) reported from Liverpool, England@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 can’t get through on the phone, I need help please ?
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Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, EnglandSpending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandCouldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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Chris Davies (@Chris14210) reported from Seaforth, England@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
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Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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James Alan Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Taylor (@biomed32uk) reported@O2 I shall be watching to make sure some trees are planted somewhere, move them so they are not in the way of your equipment, then you don't have to cut them down again.
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The Nezir (@The_Nezir) reported@O2 As a computer engineer with a master's degree, this explanation struck me as ridiculous. As a customer who has purchased dozens of iPhones, several iPads, three Macbooks, an Apple Watch, AirPods, etc., this is the first time you've surprised me in a negative way.
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Lewis Byers (@lewisbyers92) reported@O2 why is your service so crap these days. Doesn’t matter if you have “bars” or if it says you have 4G/5G. It’s crap.
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Richard Raanes (@rraanes) reported@O2 Trying to pay my bill Online, on the app and it fails as your systems are poor. Went all the way to my local store in Glasgow to be told they cannot accept a payment. #o2
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Alan Henness (@zeno001) reported@O2 I received some kind of a notification on my iPhone. It may have said it was a service notification or something similar but by the time I unlocked it, it had disappeared. Can you shed any light on this?
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John Burrows (@John34968211) reported@o2 What an awful company to deal with Can’t even complain online Been trying for days Love a DM though Still won’t fix your problem 2 months and counting Happy to take my daughters money though🤮
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VocalYokel (@YokelVocal) reportedHow many days can @O2 fail to provide a signal for before they are in breach of contract? It has gone on for weeks in my work location now.
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kathryn green (@oujibob) reported****** off now been with @O2 for years and the last two weeks I’ve had no service and things only work when I’m connected to WiFi. Can’t ring them to sort it and trying to do a complaints form and even that won’t sodding send
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Jonathan (@JonM01) reported@John34968211 @O2 @o2 i thought you didn’t respond to issues on here?
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AE (@Aek366) reported@cherry_ugh @O2 They depend on us just accepting it and not knowing how to deal with them legally. They back down every time. Ps I’m on o2 and the signal sucks