O2 Outage Report in Prescot, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, Leigh, Wigan, Ellesmere Port, Warrington, Northwich, Birkenhead and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Liverpool |
Phone | |
| Leigh |
Phone | |
| Wigan |
Total Blackout | |
| Ellesmere Port |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
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Jason
(@jasonbrownlfc7) reported
from
Kirkby, England
@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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LISA LEECH
(@leech77) reported
from
Formby, England
@O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Chris Davies
(@Chris14210) reported
from
Seaforth, England
@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
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Ann-Marie Lewis
(@AnnMarieLewis) reported
from
St Helens, England
Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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James Danson®
(@james_danson) reported
from
Kirkby, England
@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mathewsmith
(@MattFoxhill) reported
@unfortunatalie @O2 Ooo ok, well on some Dell Latitudes, if they have one it'll be a slot in the battery compartment but you have to take the battery out to see it. Of course this is all moot as it really should be @o2 sorting their **** out
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ℂℍ𝔸ℝ𝕃𝕆𝕋𝕋𝔼
(@CharRJarman) reported
Can you tell me how I can I can cancel my contract with @O2 I’ve been going round in circles on there website
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Mark John Russell
(@MJRussellComms) reported
@acorbettn @O2 @metpoliceuk Sorry to hear that Andrew - horrible experience. Hope you are OK.
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call me GRACE
(@cassandy134) reported
What’s wrong with the network @O2
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Ashley Medway 💙
(@ashleymedway) reported
Been an @EE customer for 10 years, closing down my account today because they wouldn't credit for lost service. Anyway I'm sure things will be better with @O2
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Coco Mell
(@coco__mell) reported
@O2 love to put their phone down on long standing customers of over 15yrs!!! I’m absolutely appalled at the treatment I’ve been subjected to over the last 2 weeks as a black business owner who’s paid nearly £1k buying a new handset from you only to then...(1)
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☕ Adelle Gow 🍫
(@delg40x) reported
@O2 is issues with network had to connect to WiFi phone won't work? Thanks
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Nat Guest
(@unfortunatalie) reported
I'm trying to upgrade my phone with @O2 because mine has stopped bricked itself and to complete the order they have to send a text to my number to confirm it's mine and apparently no one considered this might be, you know, an issue?
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Poppy | 💛💛
(@GleavesRobot) reported
@O2 your signal has been awful for about 3 days now. Not getting the use out of my data. And text are taking forever to send and receive. What is going on. And when will it be fixed?
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Alec Deacon
(@MrAlecDeacon) reported
@O2 Network. Whats going on. Signal went completely yesterday and today it is on and off.