O2 Outage Report in Prescot, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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🇬🇷Atlas Sailing🇬🇧
(@AtlasSailing) reported
from
Westhoughton, England
@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Kerry Owen
(@KerryOw80160432) reported
from
Westhoughton, England
@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Chris
(@Chrisg3985) reported
from
Leigh, England
Anyone else’s #O2Priority gone down? @O2 was fine an hour ago
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shane
(@Shane17P) reported
@Brian70362077 @O2 @WhoCalledMeUK It's in the same text thread as my normal monthly texts from them, but never had this message before. I'll just ignore it for now.
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Jacob Lewis
(@JacobWLewis) reported
@poppyandjules @O2 No, utterly useless. They told me that I had to connect to T-Mobile, not helpful as the network has no coverage in most of the US. They also claimed I could connect to AT&T for data, this wasn't true as it never worked. Sorry I can't be more help. Let me know how you get on!
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Evan Davis
(@EvanD) reported
@O2 you might want to get some temporary towers set up at #AlexanderStadium. Network is congested and unusable tonight! @birminghamcg22 #B2022
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Busty
(@busty01) reported
@JSjbryning @O2 @LoveIsland Well so why have an issue with my opinion which is based on people who’ve spent 24/7 with them , you think if I record you for 24hrs I Can get footage to paint any narrative I want. In 24hrs no one is smiling 24/7
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sendgin
(@sendgin1) reported
@O2 Such a poor customer journey. Agent not empowered to fix the issue. Follows a script that means all my wifi passwords have been deleted knowing that it wouldn’t resolve the problem. Oh and not sold the correct tariff 😡
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Kelly Hayes♡
(@kells__xx) reported
@O2 why isn't my number ex-directory anymore? The amount of spam callers I'm getting daily is beyond a joke. No I haven't signed up to anything. It's been since you gave me a 5g sim. Not happy. Customer services are no help either.
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eliza !
(@raptureminds) reported
@O2 why is the priority app not working
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Qamar ZK
(@rsbo) reported
@O2 it’s now been nearly 4 days that I don’t have any service after you guys accidentally barred the sim. Can’t get my head around that you can’t reactivate it and there are no other options. Tried DM you and calling numerous times but keep getting different responses
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Jack Day
(@jack_day1992) reported
@O2 been a customer of o2 since I was 16 I’m now 30, never in my life have I been so discussed with them, never try to pay off a device early as they try to say you haven’t done so and threaten you over £15, can’t wait to be out of contract with them so I can leave
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someduudonline
(@Lucof3r) reported
The German wifi is the worst ******* internet provider ive ever seen. @deutschetelekom and @O2 are the worst Wifi companies imaginable scamming you for a way higher price than the service provided. I