O2 Outage Report in Prescot, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent O2 outage reports came from the following cities: Skelmersdale, Wigan, St Helens, Warrington, Runcorn and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Internet | |
| Wigan |
Internet | |
| St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Warrington |
Total Blackout | |
| Runcorn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Oliver 🇬🇧
(@nickofmn0506) reported
@giffgaff and @O2 seems that this is not the best network for use on a canal away from civilization. Can anyone recommend a more reliable network that may want some promotion on my other profile and social media as I continue my lone canal journey. I don't mind advertising
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Tony Howitt
(@t75ony) reported
@O2 do you have a customer care email address please
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Emma Hammond
(@emmachammond) reported
@gi38928705 @O2 @TheO2 That is awful have you complained to the FSA? #O2MustDoBetter
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Heather Brady
(@HiringinEMEA) reported
@virginmedia @TheBHF @O2 Please confirm that this is your address to cancel- Winnall Down Alresford Road Winchester Hampshire SO21 1FP
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Miss Sabrina 💜
(@SabLuv28) reported
@virginmedia @TheBHF @O2 Virgin is the worst company I’ve ever dealt with, the worst customer service and the worst service and product. If I can help one person not trust this company I will. This is all a smoke screen!
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antony baker
(@antony_baker) reported
I thought moving back to @O2 from Three after 4 years would be a good idea, apparently not. My worst customer services experience in years, no one from @O2 is either willing or able to help me.
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Lottie
(@SticksAndBr1cks) reported
Really want to know how @O2 have the ******* nerve and audacity to increase their prices so ******* much when I can’t get signal ANYWHERE making my phone unusable unless I’m attached to Wi-Fi WHICH DEFEATS THE POINT OF A MOBILE PHONE. First chance I get I’m moving elsewhere.
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🎶 Biki Smell 🎶
(@VictoriaKell1) reported
@O2 you can seriously **** all the way off my if you think I’m staying with me o2 after the price rises and the fact i can only get 3G still ******* JOKE
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MattRice
(@IAmMattRice) reported
Yet like clockwork @O2 will put your bill up while not being able to deliver on the service you pay for. They would honestly shake your hand while spitting in your face. Disgusting company and I can’t wait until my contract ends.
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Emma Hammond
(@emmachammond) reported
@Louisef98865032 @O2 4) some,but without it I’d be lost. I feel guilty because so many are without. I suppose that’s the nature of MH,we feel guilty for having conditions which then spirals into guilt about everything. You seem to have followed their complaint procedure-perhaps you should escalate x