O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Southport, Seaforth, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Seaforth |
Phone | |
| Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mario DeCristofano
(@mariodc) reported
@O2 huge problems with your recycle service - you lost my phone by saying you haven’t received it, but I have a Royal Mail tracking receipt to say you have. Keep getting told different things by phone & email. Last person on phone said you have it, now not / Who do I talk to?
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Laura Smart
(@Laura_Bee81) reported
@PeakDistrictDeb @O2 I’ve recently joined @EE and been really impressed with customer service and lots of added extras
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96 Hov
(@staybalanced_) reported
@O2 Yes, yes I have. and I’ve ordered a tech pack because you guys have shown me how much you don’t value your customers. My 1st time having a problem & your advisors can’t even acknowledge my situation. So I’m leaving you guys. Ta
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Matthew Jones
(@Matthew_jones85) reported
@O2 lit worst signal out of any of the phone companies can literally be in the centre of town and nothing ?? Maybe focus on improving that instead of silly promotions or caring just about new customers
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Stuart Bain 🏴
(@1986RFC01) reported
@O2 is there issues with 4g at the moment ? Mines hasn’t been working for past couple of days
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Amy Maslanka
(@Zweshock) reported
@O2 having issues with an o2 priority item would appreciate help please #helpplease #o2
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JOEYSPINOZA
(@JOEYSPINOZA1) reported
@O2 You guys are absolute con artists. You have sent me a default notice on a phone that I never received. What's the reaction from customer service? A department is looking into it! Is that before or after you have ruined my credit rating? Absolute bunch of scammers!
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Laura Hughes
(@busymum777) reported
@O2 Stupidly decide to order a mobile phone contract with you today. First call completed transaction but operator got user name wrong and it couldn't be verified. Next operator needed to get advice, call got cut off and she didn't call me back. Final operator the same. HELP!!!!
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Robin
(@rob_whitefield) reported
@O2 Hi, visited your store in @merrioncentre for iPhone upgrade (7 to 12 64GB) - Ashley (Operator: 060200064) was exceptional and very impressed with the service forthcoming Please do convey my sincere gratitude to Ashley and pass on my comments those that need to know 🙏
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🕊
(@mlsa_5) reported
When you spend hours speaking to @O2 Sales Support and end up being offered a deal that doesn’t exist, and in turn gets withdrawn at the last minute. As a long serving customer, I’m really disappointed in the service received today. Thank goodness my contract ends next month! 🤬