O2 outages and service status in Burscough, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Lytham St Annes, St Helens, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Lytham St Annes
|
Phone | 1 month ago |
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St Helens
|
Phone | 1 month ago |
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Skelmersdale
|
Phone | 1 month ago |
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Preston
|
Phone | 2 months ago |
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Southport
|
Phone | 3 months ago |
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Chorley
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Philip Gordon (@PhillyG_83) reported from Southport, England@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Alf Myers (@AlfMyers) reported from Preston, England@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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leejlewis (@LeeJLewis) reported from Preston, England@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Julie McAvoy (@McavoyJuliemc33) reported from Preston, England@O2 worst phone company I have ever dealt with !!!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Christopher Hurst (@Hurstchris2102) reported from Leyland, EnglandAbsolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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ste boardman (@SJONheating) reported from Seaforth, England@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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Craig Parry (@craigparry85) reported from Kirkby, England@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Jason (@jasonbrownlfc7) reported from Kirkby, England@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
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Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Jennifer Brown (@jennika28) reported from Maghull, England@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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James Danson® (@james_danson) reported from Kirkby, England@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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James Danson® (@james_danson) reported from Seaforth, England@O2 why doesn’t the help chat work on the app??
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Kate Taylor (@marykate100) reported from Appley Bridge, EnglandSurely this is not the kind of customer service you would receive from other brands such as @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!
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Matt Hudson (@MattHuddyHudson) reported@dapsy7 @O2 It's been like this for weeks and they ain't interested in sorting the problem. 11 more days then I can move to another company. 20+ years and gone down hill .
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Ryan (@RyanSteezer1) reported@O2 payment not working on app or website
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Paul Blackledge (@Paul_Blackledge) reported@kokeshimum @O2 I always used to find it amazing that I would get full signal in the desert, miles from the nearest person in Kuwait, yet come home to the U.K. and some very populated places still have zero signal. Crazy planning restrictions stunting growth on masts I would imagine.
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Brent Lamb (@LambBrent63216) reported@kokeshimum @O2 Agreed, garbage!
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helen 🍒🪩 (@doyoujive) reported@kokeshimum @O2 i’m with ee and mine is the same sometimes. i went to iceland a few years back and had better signal in the peninsulas and at the top of a mountain than i do in the uk. people don’t believe me but its true
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Dean Noble (@deanyboy80) reported@O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.
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Ned Zeppelin (@Ned_Zep) reported@kokeshimum @O2 I live in Bolton but support Huddersfield. I've stopped taking my phone to matches because the signal is so bad. The DAB signal for Radio Leeds is appalling as well.
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Simon Poulton (@SimonRPoulton) reportedAbsolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!
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PUNK SQUAD (@PUNKSQUADcom) reported@kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.