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O2 Outage Report in Burscough, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Burscough, England

The most recent O2 outage reports came from the following cities: Preston, Leyland, Wigan, and Southport.

CityProblem TypeReport Time
Preston Internet 4 days ago
Leyland Internet 13 days ago
Preston Internet 1 month ago
Wigan Phone 1 month ago
Preston Phone 1 month ago
Wigan Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • SJONheating
    ste boardman (@SJONheating) reported from Seaforth, England

    @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

  • Smith_Chris3003
    Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

  • DollyBakes
    Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

  • SJONheating
    ste boardman (@SJONheating) reported from Seaforth, England

    @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

  • SourEnvy
    Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England

    @O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • MKTINGW1Z
    Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • YesImRhiannon
    RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

  • YesImRhiannon
    RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

  • JimmyHHart
    James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • sallyann6
    Sal (@sallyann6) reported from Seaforth, England

    @O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department

  • DollyBakes
    Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

  • Eclipse12002
    Lesley (@Eclipse12002) reported from Wigan, England

    @sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • EllieLouisaaa
    Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • Filthy_McTurner
    Filthy_McTurner (@Filthy_McTurner) reported from Preston, England

    @O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.

  • YesImRhiannon
    RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

  • RichtMUFC99
    Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dilligafrican
    𝕯𝖎𝖑𝖑𝖎𝖌𝖆𝖋𝖗𝖎𝖈𝖆𝖓 (@dilligafrican) reported

    @O2 We managed to resolve the issue after around 40 mins thanks.

  • rach_winnie
    Rachael Duckenfield (@rach_winnie) reported

    @O2 customer service isn’t great, how can I get hold of someone urgently?

  • Chant7638
    chantelle (@Chant7638) reported

    @O2 why is it when you want our money you can contact straight away but when I want to change my name I can never get through or had a response back.

  • SirAntRimmer
    ant rimmer (@SirAntRimmer) reported

    @O2 just wondering why I bother to pay my phone bill when I’ve been struggling with signal on strength in my phone for the past 2 weeks

  • AvonwithRachel
    Rachel Williams (@AvonwithRachel) reported

    @O2 I’ve sorted it with customer service over the phone thank you though :)

  • mrsmandymiller
    Mandy Miller (@mrsmandymiller) reported from Burton Fleming, England

    Thanks @O2 I’ve lost a days work because we had a power cut. What has it got to do with you you ask? The fact I only have 1 bar of signal whilst the rest of the country waits for 5g. Surely better service for all is more important.

  • thomasyeowart
    Thomas Yeowart 🧢 (@thomasyeowart) reported

    @O2 Shock, no help yet again

  • mjjays
    Mark Jays (@mjjays) reported

    @MarkEvansO2 @O2 I messaged politely during the week about why O2 are not addressing a serious financial issue, and its still unresolved.I'm reporting to the FCA and ombudsman. I:ve been a loyal customer for years and now wish to take all accounts to a new provider. Awful company

  • mc24_simon
    Simon Duckenfield (@mc24_simon) reported

    @cgscotland500 @O2 still nothing! It’s ridiculous @O2 How hard can it be to activate a sim and get connected to a network? All I’m seeing on #twitter is people with issues with the service your providing, not good really!

  • twitchris100
    Chris (@twitchris100) reported

    @O2 someone has fraudulently set up 6 accounts against my home address with you and I have now phoned 4 times to get this resolved with no end to it! The accounts are not in my name and not known to me... I am receiving 3 or 4 letters a day and this is now ridiculous! Please help