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O2

O2 outages and service status in Burscough, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burscough, England

The most recent O2 outage reports came from the following cities: Preston, Southport, and Chorley.

CityProblem TypeReport Time
Preston Phone 9 days ago
Southport Phone 23 days ago
Chorley Phone 2 months ago
Preston Phone 2 months ago
Preston Internet 2 months ago
Leyland Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • franlatics27
    Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • SJONheating
    ste boardman (@SJONheating) reported from Seaforth, England

    @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

  • amy___harvey
    amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • CraigVerity1
    Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England

    The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • CA_Speaky
    Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • SamAspinall95
    Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • Smith_Chris3003
    Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • 17jkennedy
    Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • MessengerNic
    Nic Messenger (@MessengerNic) reported from Golborne, England

    @O2 I keep getting calls from different numbers in South Sudan. I contacted your call centre and no help was given. I accidentally answered one of the calls and it’s charged me £15 on my bill!! Not even my fault! 😤 and you can’t even refund me!! Disappointed 😔

  • 6danicalifornia
    Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.

  • marykate100
    Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • MattyHenno
    Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • YesImRhiannon
    RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

  • graceblazys_
    grace (@graceblazys_) reported from Bryn, England

    @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

  • SJONheating
    ste boardman (@SJONheating) reported from Seaforth, England

    @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

  • shafterjay
    Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • XxSammie_89xX
    Samantha♥️ (@XxSammie_89xX) reported

    @O2 who thought it was a good idea to do maintenance work to the network for 10 days!! No signal, no data, are you reimbursing our contracts for 10 days seeing as we are paying for a service we cant even get for a week and a half!???

  • Propertyshe
    Susan Freeman (@Propertyshe) reported

    @O2 It’s been ongoing for over a year. You told me it had been resolved but we continue to have no @O2 signal. Seems to have started when you put in a new mast down the road.

  • Proj65
    Steve Nunn (@Proj65) reported

    @O2 @Propermister89 Hi. When I call your support number I am redirected to top up my account. There are no options to get help with activating a new SIM card. Plus the system does not recognize main debit card number, so I cannot top up the account either. The phone number 202 didn't work Help

  • TaniiyaOx
    Taniya Begum (@TaniiyaOx) reported

    @O2 Hi is WhatsApp down on 02? My messages are not going through but everything else is working

  • conjuredundead
    Conjured Undead 🧟‍♂️ (@conjuredundead) reported

    @dayvales @O2 It’s just standard o2 service mate. Truly the WORST in the U.K.

  • CharlotteW_R
    Charlotte (@CharlotteW_R) reported

    @O2 how can I challenge that the network coverage in our area has declined considerably to the point every room in our house previously had signal & now we struggle to find any! Missing urgent calls😢 Neighbours across village saying the same thing #networkproblems #nosignal

  • Dan_Roberts21
    Dan Roberts (@Dan_Roberts21) reported

    @joecousins89 @O2 Bad init, it’s literally every day the signal goes

  • angry_corner
    Mr Angry (@angry_corner) reported

    @ad_moran4 @O2 Ha ha, they've fooled you!!! They don't know what customer service is anymore sadly!!! You won't be able to use your new phone anywhere in the UK on O2!!!

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @waynetuckwell @O2 It's honestly ridiculous. I've given up on them now I don't think they'll fix it. I was with O2 before it was even O2 but this last year has been nothing short of shambolic. If it's not full 5g giving me 5mb/s it's the fact I cannot look at my own accounts.

  • GreenVapinGiant
    Northumberland Wanderer (@GreenVapinGiant) reported

    @ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper