O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Skelmersdale and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Phone | |
| Skelmersdale |
Internet | |
| Liverpool |
||
| Preston |
Total Blackout | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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𝖪𝖺𝗍𝗂𝖾
(@KatieLouiseGunn) reported
from
Saint Annes on the Sea, England
@O2 I’ve direct messaged screenshots, can you look into this? I’ve never had problems in the past.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Angharad Thorp
(@AngharadParry3) reported
from
Preston, England
@O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.
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Alf Myers
(@AlfMyers) reported
from
Preston, England
@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Kingston
(@MEK6596) reported
@amieleech @O2 Doesn’t sound promising, I have used them before a few times & no issues so I mean if it’s genuinely delayed okay but if not then there’s a lot of Royal Mail staff stealing phones 🤔
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GengeGaming
(@GengeGaming) reported
really really really getting angry @DHLParcelUK this is the 3rd day i been waiting for my parcel from @O2 was meant to be delivered on 15th but hey the delivery service is rubbish and needs better customer service
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PeteThompson
(@Peechree) reported
@O2 I’m having problems with a default on my credit report which should not be there. It’s costing me my mortgage and I need it sorted as a matter of urgency. Please can you respond to my DM’s
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Jessicca Teanby
(@JessiccaTeanby) reported
@O2 Still the same today saying emergency calls. Ive done everything in your guide still no good.
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🎄xmas bingus 🏳️🌈 #bIm *read pinned tweet!*
(@djmuel_) reported
@bizarrobrain not a bad shout hmu @O2 my rates are competetive af
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Jody
(@Jody__Bear) reported
@O2 what’s the eta on a complaint? 6 working days and counting 🙄
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A Christmas Potato🥔🎄
(@beccapotato1993) reported
@O2 Just waited 40 minutes on hold, finally got through. They have been emailing an account which I don't have access to. Its an o2 email and there's no way to check it. They have been waiting for me to accept the quote so I've just done that on the phone now. Thanks for your help
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CuJoe Allan
(@JawsFan81) reported
Been a customer of @o2 for years but their phone recycling branch is an absolute scam. Soon as my contract is up I’ll have to take my custom elsewhere. Absolute shambles.
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Guy Yeomans
(@guyyeomans) reported
@O2: do you have the link to your live chat? There are no details for this on your contact page & Aura is no help whatsoever (if just refers you back to the same contact page)
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Josh
(@GKSimmo) reported
@O2 Is it normal for your call handlers to put the phone down on customers mid-sentence? Incredibly rude! #o2