O2 outages and service status in Burscough, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Preston, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Phone | 23 days ago |
|
Southport
|
Phone | 1 month ago |
|
Chorley
|
Phone | 2 months ago |
|
Preston
|
Phone | 2 months ago |
|
Preston
|
Internet | 2 months ago |
|
Leyland
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Nic Messenger (@MessengerNic) reported from Golborne, England@O2 I keep getting calls from different numbers in South Sudan. I contacted your call centre and no help was given. I accidentally answered one of the calls and it’s charged me £15 on my bill!! Not even my fault! 😤 and you can’t even refund me!! Disappointed 😔
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Filthy_McTurner (@Filthy_McTurner) reported from Preston, England@O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.
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Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, EnglandSpending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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John Edgar (@springviewer) reported from Wigan, England@shafterjay @O2 Now we're paying good money for no service
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Andy (@Andy_TheGrouch) reported from Bryn, England@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Baxendale Executive Travel (@ExecJb) reported from Seaforth, EnglandHey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Sam (@SamAspinall95) reported from Leyland, England@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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leejlewis (@LeeJLewis) reported from Preston, England@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
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Sal (@sallyann6) reported from Seaforth, England@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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Dave Pakeman (@davepakey71) reported from Preston, England@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Craig (@CA_Speaky) reported from Wigan, England@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Christopher Hurst (@Hurstchris2102) reported from Leyland, England@carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Jones (@dr_besty) reported@TomTugendhat @O2 @EE EE had to replace their entire Huawei 5G core at great expense at the behest of your government, it put their network investment back by nearly a decade, I'd maybe sit this one out if I was you
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Jake Moore (@JakeMooreUK) reported@O2 Yes. But it shouldn’t need this. I slightly understand when it’s a busy area with lots of people but it’s 2026 and we shouldn’t be overloading it. It would be better if you just said no service. Frustrating.
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Clive Roper (@CliveRoper) reported@TomTugendhat @O2 @EE Go for Lebara on Vodafone, good service and reliable
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mark callow (@markcallow10) reported@NWIWC01 @O2 Discounts are worthless they need to improve coverage drastically and stop the bullshit about coverage. They are well aware it’s nowhere near their claims. You can’t use 4/5g for miles and miles at a time it’s so bad
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T3OU 736 🇬🇧🏴🇯🇵🚀 (@Eldenofthering) reported@TomTugendhat @O2 In the last 3 weeks my phone has failed to catch @O2 any signal whatsoever during the first mile (of built-up area) of my commute. It always comes on at the same point so it's not my phone playing up. Their website says there are no issues. I wish they'd just be honest
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BobH 🌲FBPT 🌲 Protect rNHS (pbun) Angles. (@BobHRoss) reported@Danjsalt @TomTugendhat @O2 3 is either great or awful, there is no inbetween.
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Josh (@JoshBates) reported@O2 Someone replied and I have now replied to arrange the callback with a time/date. Email complaints agents picking have meanwhile ignored my request to escalate to CISAS and for a final position letter - despite this being in the O2 Customer Complaints Code
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emze (@KerZE87) reported@Mr__J_J @O2 Ridiculous isn’t it and they have the audacity to make us pay full price for a service they’re so clearly not providing 🙄
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Robert H (@RobertH1947) reported@TomTugendhat @O2 @EE On trains your only hope is to switch WiFi off and hope your roaming service kicks in.
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Darren Rogers (@DazRogers85) reported@O2 over 6 weeks I’ve now been waiting for my account to be unblocked. 3 calls later and still no progress. You’re losing a customer of over 25 years if you don’t resolve soon