O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Southport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Southport |
TV | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Alf Myers
(@AlfMyers) reported
from
Preston, England
@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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𝖪𝖺𝗍𝗂𝖾
(@KatieLouiseGunn) reported
from
Saint Annes on the Sea, England
@O2 I’ve direct messaged screenshots, can you look into this? I’ve never had problems in the past.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SP
(@SimonPattern) reported
Well done @O2, you’ve now cut me off after an hour on hold to your 202 number. Is this really what you believe is good customer service?
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fridge man
(@anthonybann) reported
@O2 Hi I would like just to cancel this contract I have it 7 days now so I'd like to cancel it it doesn't work for me.
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Spike7307
(@spike7307) reported
@O2 It also isn’t necessary to harass and bully an 80 year old pensioner with threatening letters - especially for a service he doesn’t even have with you!
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Amy Buey
(@amy_buey) reported
@kendie @O2 Oh they had better take it seriously, honestly I've never been so humiliated 😥 Glad you're back up and running again but if it happens again then just try taking the sim out and putting it back again. I won't be staying with @O2 once my contract is up now though!
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Gary Masters
(@Gazbowski) reported
It is just me or does @O2 phone coverage seem to be getting worse and worse? So many places I go to these days where I have no signal at all where I would expect to, and not as if I'm in the middle of nowhere I'm talking town centres, etc.
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Kendie
(@kendie) reported
@amy_buey @O2 I'm having the same issues? Has yours been sorted ?
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Manisha Saggu
(@Manisha_Babra) reported
@O2 why is it that you are charging an extra £10.44 for an IPhone 14 Pro 128g compared to all other network providers and Apple itself? #beenloyalsince2004 #needtoleave
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Dominic DEAN 📸
(@ddphotograph) reported
@O2 hi I was told as a loyal customer I would be waved the 10 pound bolt on I was added last weekend yet I get my bill and it's on there! Why?
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SP
(@SimonPattern) reported
Whatvis wrong with your customer service team @O2 ?
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Kendie
(@kendie) reported
@amy_buey @O2 that is so bad of customer services 😡 I hope you get somewhere with your complaint. I managed find a phone number and I rang off wifi calling and spoke to someone, they said a mast is down locally but bizarrely following the call I'm back on the network again.