O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Southport, Wigan, Liverpool, Skelmersdale, Preston and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Phone | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Skelmersdale |
Phone | |
| Southport |
Phone | |
| Southport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Point Of Intersect-Technology X Humanities
(@EntrepreneursXb) reported
HipCounsel: RT @dkinnear: Genuine problem. Genuine question. Does anyone in the UK know how to get their UK @O2 sim to call out to the US? Never had this from US to UK with @Verizon - or the number of their customer service. Thks! #legaltech
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Jo Hunt
(@Mutley1974) reported
@VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!
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Alli Segosime Razak
(@razak_alli) reported
Over 20mins of intl calls & @giffgaff charged me less than £2. I don't miss the DARK days when @O2 will charge me £5 4 calls not up to 5mins. Plus a very stressful customer service. @O2 legit charged £15 and gave me 15G😭. A week later giffgaf offered 100G for £20. DARK DAYS
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Ian Lynn
(@ianr_lynn) reported
I’ve dealt with a lot of awkward people and awkward businesses over my time but @O2 has to be the worst one ever…longevity for customers is dire and their personalised customer service…wild. Perhaps a recent takeover = too big! @LutzSchueler
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Ben Isontheroof
(@BenIsOnTheRoof) reported
@O2 I have been with Vodafone for 18 years, never had a problem with the product or customer service. I left for a deal with o2 which I haven't even received yet and already I have issues. You have failed to switch my old number and trying to contact someone is impossible!..
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Lea
(@leamor) reported
@O2 if I request a PAC code does my airtime contract automatically get cancelled when my number switches to the new network?
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Helmut Schweinsteiger
(@HelmutSchweins1) reported
@O2 Hi, my second pay monthly mobile device has disappeared from my O2 products page and showing no service
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Jo Hunt
(@Mutley1974) reported
@VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!
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Ben lavington
(@Benlavo) reported
@O2 i work in Canterbury, postcode CT2 0BW but signal is always patchy. Is there any improvements in that area due to be Made
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?
(@Making_Money321) reported
@O2 If you would check your inbox you would remember that you know all about my issue and how your company is trying to screw me over