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O2 outages and service status in Burscough, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burscough, England

The most recent O2 outage reports came from the following cities: Chorley, Preston, and Leyland.

CityProblem TypeReport Time
Chorley Phone 19 days ago
Preston Phone 23 days ago
Preston Internet 1 month ago
Leyland Internet 1 month ago
Preston Internet 2 months ago
Wigan Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving

  • LiverpoolMarc
    Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • redarrowslover
    JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.

  • _hayleighhxo
    Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • davepakey71
    Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • CraigVerity1
    Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.

  • springviewer
    John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • davepakey71
    Dave Pakeman (@davepakey71) reported from Preston, England

    @O2 I’d be winner if I could have 4g & a full signal

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • SJONheating
    ste boardman (@SJONheating) reported from Seaforth, England

    @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • jennika28
    Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • Chris14210
    Chris Davies (@Chris14210) reported from Seaforth, England

    @O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 please help with sim swap, I have already DM you to help

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

  • shafterjay
    Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 over the phone tariff change refusing 14 day charge of mind @Ofcom please send me link to make a official I’m not waiting 28 day as they have broken no terms and conditions.

  • HueHew
    Hue (@HueHew) reported

    @O2 I am trying to activate a new PAYG SIM card but each time I try and top up it says it was unsuccessful, regardless of which debit/credit card I use. How do I fix this please?

  • Sean_Bahamut
    Sean W (@Sean_Bahamut) reported

    @O2 I'm having a nightmare with your support on the phone. O2 are still trying to charge £22.99 for XBox Gamepass Ultimate despite Microsoft dropping the price on 21st Apr to £16.99

  • ItsOnlyBantz
    King SJ (@ItsOnlyBantz) reported

    Sims not working abroad. Contact @O2 by live chat. The response: “Can you call customer service?” ???????

  • Emma_K__
    Emma (@Emma_K__) reported

    @O2 Hello. There is never any signal around Edgeley Road, SK3. Every week I go there my phone goes on to emergency calls only and is happening to all of my friends phones too. Could this be logged as a fault? Or the coverage map be updated

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 @Ofcom can you send me the link to make a complaint? @O2 refusing me the 14 day change your mind

  • andrejpwalker
    André Walker (@andrejpwalker) reported

    Congratulations to @O2 you have the worst app I’ve ever used. I’ve clicked a link in my email at least 25 times. Unfortunately I’m unable to pay my bill. I refuse to spent anymore time on this.

  • squall_loire
    Squall Loire (@squall_loire) reported

    @O2 The complaint wasn't really related to my account, it was related to the behaviour of your agent in your chat service, which was predatory and full of lies. The entire transcript accompanied the complaint, and was sent from the email attached to my account.

  • AndrewHiltonMD
    Andrew Hilton (@AndrewHiltonMD) reported

    @NathanJarvisMD @O2 You’re so right. Truly awful whether in big cities or more remote. Doesn’t seem to be good anywhere

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 It's my wife's..got blocked because of fraud ..the sim...been over a week now ..told her 24 block ! Even got a letter to confirm block has been lifted !! Foned 202 7 times ..visited o2 store ..no joy ..absolute terrible customer service ..can you unblock now plz