O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Liverpool, Skelmersdale, Southport, Preston, Seaforth and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Jay Unsworth
(@shafterjay) reported
from
Wigan, England
@O2 is there a issue with your app / website can’t get access
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lea 🇬🇧 🌹💞
(@little_lea16) reported
@O2 I want to cancel my 30 day plan sim with yourselves. I don't want to wait hours on hold on the phone. I'm fed up of the monthly charges secretly increasing, without any notice, despite being on unlimited! I can get a cheaper deal elsewhere!
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Slippery Biscuit
(@_AllTheSocials_) reported
@roviediamond @O2 @O2 customer service sucks big time. I bet it would be different if they didn’t have us locked into multi year contracts. Anyone who’s at the end of your contract, run!
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Howard Lee 🇺🇦
(@HowardYLAPE) reported
@O2 It's now 2nd week down, only working sat/sun. My parents have been unable to do online banking (requires callback) , no texts etc etc. They are 80 & 100. Their phone/SIM don't do Wi-Fi calling and even if it did they're pensioners not techies.
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Jimmy G
(@jimmy_jjg4) reported
@EnglandRugby @O2 Sham 69 -.... We're all going down the pub....
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chris⇆sıɹɥɔ
(@cwinyork) reported
@daviddunninguk @O2 This has been a problem for years. You pay @O2 for a 5G phone and signal, but the data rate is so slow as to be worse than 2G. And absolute waste of time if you’re out and about in the city centre! 😡
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Ben Craig
(@bendougcraig) reported
@ThreeUKSupport It’s pretty much everywhere. And yet people on other networks don’t seem to have the issues. And if I upgrade I’ll have to pay roaming fees. Unlike say @O2 So at the moment I see very little point in staying with you. You take my money and I get very little in return
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Sarah Willis
(@lauries_mammy) reported
@O2 are you having problems in NE29 area? Daughter has no data what so ever. Can only make phone calls?
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Red Duck
(@PiCar100) reported
@O2 my nero voucher is shown being used but I have not used it this week? Could you please let me if there is an issue on your end or my app? Thanks
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Regina Normanton
(@NormantonRegina) reported
@O2 Reply 1of2 So after @O2 getting back to me on Twitter 👇 me taking the time to set out the whole debacle so they could help,they’ve responded to advise me to call their phone line number… the same number that I’ve rang 5 times and been promised a manager call back…
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Tracy Allan
(@tracestarshine) reported
Appalling customer service from both @dhlexpressuk and @O2. Phone addressed to and delivered to wrong address. Signed for by DHL driver himself. Deliver to an unoccupied house!!! Nobody calling me back to resolve the situation. What do I do now??? @O2 what do I do now??