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O2 outages and service status in Burscough, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 11, 11:00 AM GMT+1.
  • 67% Internet (67%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burscough, England

The most recent O2 outage reports came from the following cities: Preston, Leyland, Wigan, and Southport.

CityProblem TypeReport Time
Preston Phone 4 days ago
Preston Internet 12 days ago
Leyland Internet 21 days ago
Preston Internet 1 month ago
Wigan Phone 1 month ago
Preston Phone 2 months ago

Nearby cities with recent reports

Preston

1 recent signals

4 days ago

Community Discussion

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O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • SamAspinall95
    Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • PhillyG_83
    Philip Gordon (@PhillyG_83) reported from Southport, England

    @O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving

  • CarlVanBreemen
    TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @O2 can you sort me out my iPhone lead that never arrived as per my order

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • CraigVerity1
    Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England

    The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.

  • ShanklyBob77
    Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!

  • james_danson
    James Danson® (@james_danson) reported from Kirkby, England

    @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

  • shafterjay
    Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • DollyBakes
    Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • MessengerNic
    Nic Messenger (@MessengerNic) reported from Golborne, England

    @O2 I keep getting calls from different numbers in South Sudan. I contacted your call centre and no help was given. I accidentally answered one of the calls and it’s charged me £15 on my bill!! Not even my fault! 😤 and you can’t even refund me!! Disappointed 😔

  • Claire_journo
    Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem

  • McavoyJuliemc33
    Julie McAvoy (@McavoyJuliemc33) reported from Preston, England

    @O2 worst phone company I have ever dealt with !!!!!

  • Smith_Chris3003
    Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • Filthy_McTurner
    Filthy_McTurner (@Filthy_McTurner) reported from Preston, England

    @O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.

  • millswarrior
    Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @O2 tried to sort out a new phone S25FE at me local store, CS was useless tried to make a complaint got nowhere, walked into @SamsungUK liverpool one, spoke to Matthew walked out with S26, time to change my mobile provider aswell I think

  • rusonjitsu
    CrazyJay.exe (@rusonjitsu) reported

    @O2 hey O2, I cannot login to my account, no matter what device or browser I use, I get errors, I know my password, I can login via passkey, verification works, I keep getting "too many redirects" or some error about the website configuration. PLS HELP.

  • GCycles1
    It Will Get Better (@GCycles1) reported

    Congratulations to @O2 for having the worst App experience I’ve had for a long time and the least flexible plans around. I have three phone numbers with a combined monthly data of 120gb yet I cannot share that data across the three plans.

  • schellm2012
    mark (@schellm2012) reported

    @O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.

  • LaurenDenny2
    Lauren. (@LaurenDenny2) reported

    @O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!

  • WaylandKawa
    S.Nas (@WaylandKawa) reported

    @O2 Hello, the O2 signal strength is weak on Stockton Road in Hartlepool. Is there a reason for this?

  • T_Northernbloke
    Andrew Harbot-Taylor (@T_Northernbloke) reported

    @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

  • George_Greenn
    G (@George_Greenn) reported

    i can honestly say that @O2 is by far the worst company i think i’ve ever had a contract with, constant issues with them, had multiple hacks after talking to the OFFICIAL phone number, price hikes galore and now i can’t even access my bill to cancel and go sim only. Shocking👍🏼

  • clairelkennard
    Claire Kennard (@clairelkennard) reported

    @O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!

  • MaryFlegg
    Mary Flegg (@MaryFlegg) reported

    @O2 Hello, I’m trying to get into my o2 account to find out why my bill has gone up by £3 this month. I just keep getting sent around in circles by trying to verify my account and link it to Virgin media. Can you help please