O2 Outage Report in Burscough, Lancashire, England

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Burscough, England

The most recent O2 outage reports came from the following cities: Preston, Leyland, Wigan, and Southport.

City	Problem Type	Report Time
Preston	Internet	1 day ago
Leyland	Internet	10 days ago
Preston	Internet	1 month ago
Wigan	Phone	1 month ago
Preston	Phone	1 month ago
Wigan	Total Blackout	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

• 
  Filthy_McTurner (@Filthy_McTurner) reported 8 minutes ago from Preston, England

  @O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.

• 
  Alan Farrimond (@AlanFarrimond) reported 14 minutes ago from Wigan, England

  @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

• 
  Alan Farrimond (@AlanFarrimond) reported 15 minutes ago from Wigan, England

  @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

• 
  Lesley (@Eclipse12002) reported 16 minutes ago from Wigan, England

  @sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔

• 
  RIHANHAH (@YesImRhiannon) reported 16 minutes ago from Seaforth, England

  @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

• 
  Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported 24 minutes ago from Prescot, England

  @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

• 
  Elliot ⚽️🏈🎮 (@SourEnvy) reported 24 minutes ago from Preston, England

  @O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻

• 
  Alan Farrimond (@AlanFarrimond) reported 24 minutes ago from Wigan, England

  @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

• 
  Rachel Burns (@DollyBakes) reported 25 minutes ago from Horwich, England

  @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

• 
  ste boardman (@SJONheating) reported 26 minutes ago from Seaforth, England

  @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

• 
  RIHANHAH (@YesImRhiannon) reported 30 minutes ago from Seaforth, England

  @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

• 
  Rami El-Boghdadly (@MKTINGW1Z) reported 32 minutes ago from Hindley, England

  So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

• 
  Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported 36 minutes ago from Eccleston, England

  If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

• 
  Rachel Burns (@DollyBakes) reported 37 minutes ago from Horwich, England

  @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

• 
  Sal (@sallyann6) reported 38 minutes ago from Seaforth, England

  @O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department

• 
  Alan Farrimond (@AlanFarrimond) reported 43 minutes ago from Wigan, England

  @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

• 
  Chiara Oxley (@Archaonday) reported 45 minutes ago from Wigan, England

  The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.

• 
  ste boardman (@SJONheating) reported 48 minutes ago from Seaforth, England

  @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

• 
  RIHANHAH (@YesImRhiannon) reported 49 minutes ago from Seaforth, England

  @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

• 
  James Hart (@JimmyHHart) reported 56 minutes ago from Wigan, England

  @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hannah (@hannah25959597) reported 1 minute ago

  @O2 disgusted that one of your team members has taken a contract out with my Dads name without even his consent and then to make it worse, it is being delivered to a flat in London??? This fraud issue you have is appalling and we will be changing networks after this stress

• 
  Ciara McParland (@ciarabell85) reported 2 minutes ago

  @O2 I have checked the network and it says a mast in the area isn’t working properly. Any idea on a time frame for it to be fixed?

• 
  Sarah Bone (@sarahbonelivec1) reported 2 minutes ago

  So I call @O2 customer services and after about 2 hours of waiting and finally getting through they can't help me. They suggest I go to a shop only to be told they can't help me and I need to call customer services!!! Seriously the worst service ever!

• 
  CaseyCullen (@CaseeyCulleen) reported 2 minutes ago

  Proper pissed off as I bought post malone tickets on o2 priority and they were so high up for £90 each (all I could get) I look at another date for the day after tickets for close view are the same price!!! Wtf?! @O2music @o2

• 
  Chris Roarty (@chris_roarty) reported 7 minutes ago

  @O2 noticed over the past year or so that this service has gone extremely downhill. Can’t get a signal anywhere anymore, calls drop out all of the time. So disappointing considering I’ve been a customer for almost 15 years! Thought upgrading my phone would sort it, just worse.

• 
  sister_saber (@sabz333) reported 8 minutes ago

  @O2 my o2 priority (via virgin bb) has become linked to my sons without explanation. My son recently took out his own virgin bb (separate address) and he is entitled to o2 priority too but each time I use a priority code his comes up as used. Please help.

• 
  Ruth Lavelle (@lavellaa) reported 16 minutes ago

  @O2 This is the… worst service ever from o2 after getting cut off by the advisor after 30 mins on hold?

• 
  YASUKE-SAN (@YASUKESANS) reported 18 minutes ago

  If you’re based in the UK please stay away from @virginmedia and @O2 Both don’t know their arse from their elbow. Virgin incorrectly creates my account, 02 loses the sim and I’m left unable to access my account but expected to pay for a service I didn’t ask for.

• 
  Estelle Kokot (@estellekokot) reported 23 minutes ago

  @virginmedia @TheBHF @O2 At least once a day, sometimes more, my internet drops out and I lose work. Work is money so I lose money too. Then I receive an email saying that despite your contractual obligations you are increasing your prices from April + £6. Terrible service for loyal customers I’d say.

• 
  Zack Berry (@ZackBerry10) reported 25 minutes ago

  @hannah25959597 @O2 Poor from such a big company