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O2

O2 outages and service status in Burscough, England

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  • O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • MattyHenno
    Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • davidbowes80
    Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • Hurstchris2102
    Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • davepakey71
    Dave Pakeman (@davepakey71) reported from Preston, England

    @O2 I’d be winner if I could have 4g & a full signal

  • DollyBakes
    Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

  • Natalie_Sharpp
    Natalie Sharp 🇬🇧🇳🇬 🌱🌻 (@Natalie_Sharpp) reported from Preston, England

    @O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!

  • SJONheating
    ste boardman (@SJONheating) reported from Seaforth, England

    @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

  • Davew274
    Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • jennika28
    Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • MagsLanders1
    Mags (@MagsLanders1) reported from St Helens, England

    @O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving

  • Mhamp84
    Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • emzz6
    Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • CarlVanBreemen
    TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @O2 can you sort me out my iPhone lead that never arrived as per my order

  • CraigVerity1
    Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England

    The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • craigo171981
    Craigo (@craigo171981) reported

    @O2 @friesneverdies If this is case o2 .. why is an employee of yours calling me.. then hanging up? Literally just now.. back to the drawing board with your customer service team!!

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    Before @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney

  • ThatBloke0101
    Mr H (@ThatBloke0101) reported

    @O2 In the same areas? Bollocks. How much have paid Sean Bean for advertising the latest guff about how wonderful the connection is? Because lately it has been piss poor

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    Just rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.

  • mitchhirsty
    Mitch Hirsty (@mitchhirsty) reported

    @BluesnJazzxx @O2 They have known about this issue for a few months now but don’t want to take responsibility and actually fix it. It’s the same on the website too. Someone seriously messed up and it would seem that O2 don’t care. They have become prawns. No backbone and full of shite

  • JulieTessa46
    Julie Dickerson (@JulieTessa46) reported

    @mattstingray @O2 I’m finding exactly the same and their response was use WiFi calling! A great help when you don’t have access and need to make a call.

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • BluesnJazzxx
    just me (@BluesnJazzxx) reported

    @O2 There’s absolutely no point. O2 know what the issue is but refuse to fix it

  • SteNug10
    Ste Nugent (@SteNug10) reported

    @O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking