O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (28%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Southport, Newton-le-Willows, Liverpool, St Helens, Skelmersdale and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
TV | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Wigan |
Internet | |
| St Helens |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Alf Myers
(@AlfMyers) reported
from
Preston, England
@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Forsyth
(@SteveForsyth1) reported
from
Welton, England
@O2 Would not recommend O2 after what’s happened to me this weekend Absolutely fuming.Cut me off made me pay a bill that’s not due till the 18th Dec. Promise to restore my connection and over 24hrs later customers service is shut and I’m still disconnected Absolutely disgusting
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Nishali Unalkat
(@NishaliUnalkat) reported
@O2 probably received the worst customer service from o2 in the last 2 weeks.
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Paul Miller
(@zippy12171) reported
@O2 @O2 why bother to ask me to DM you only to tell me to call your customer services even though my tweet points out you never answer? You clearly state you can sort PAC code on DM. Hate companies that ask you to DM to save face then in private are even more useless. #con #useless
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Joanne Gibbs
(@jogibbs80) reported
@O2 new customer here!.. ordered phone with a contract on 26/11… click and collect expected 30/11. No phone at the store.stuck in system?.on live chat .phoned numerous times.. DM’d O2 and “urgent number” My order was taken so swiftly but for some reason nobody can help me now?
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Chris
(@hannon_ch) reported
@O2 my travel travel bolt on is activated yet you’ve been charging me for the last 4 days and I’m capped out. Not waiting 30 minutes to speak to someone when I’m abroad and your messenger service is ‘too busy’. Can you contact me please. Thanks.
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Reece
(@SuchMuchPlay) reported
@O2 I'm not with o2 Mobile, and I can't use the app to contact for help as my account is "newer than 48 hours". Could I please get a phone number free to call? Thank you.
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Aaron Fletcher 🐝
(@AarontheManc) reported
Looks like it’s going to be a long week of working until 4/5am then back out again all day with no internet access because @O2 have cut me off again despite admitting to their own billing problems. Don’t worry, O2, I don’t like sleep, my family or making as much money anyway.
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Adam Glover
(@G10V3M4N) reported
@O2 Hi. I have O2 and virgin broadband. When I try to sign up to volt it says not available. Is there something wrong I can fix?
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Stephanie Mayo
(@Steph_Mayo) reported
“Thank you for calling @O2. For sales press 1, for customer services press 2” I’M PRESSING 1 AND YOU JUST KEEP REPEATING YOURSELF!!! Why is it so difficult to speak to someone?!!!
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Paul Miller
(@zippy12171) reported
@O2 @O2 I expect you to take my notice period from when I first contacted you given the delay is solely down to your inept customer service set up