O2 Outage Report in Burscough, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (50%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Preston, Wigan, Southport, Liverpool and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Phone | |
| Wigan |
Total Blackout | |
| Southport |
Phone | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
-
Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
-
Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
-
Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 This has no effect on my issue.
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
-
James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
-
jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
-
Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
-
Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
-
Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
-
Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Devona ❤️
(@devonalewis759) reported
@O2 hi I'm a new customer and I've locked myself out of my account. Its saying I need a PUK code. Thank you
-
Will.
(@Brit02_) reported
@O2 Tower Down in my location. Please alert your engineers.
-
chris fear
(@bluegaschris) reported
@O2 Dose bubl work for your customer service
-
Ryan
(@supacoopa10) reported
@O2 getting increasingly annoyed with the terrible signal I get at home despite living close to the centre of a decent sized town. It’s extremely poor and that’s 10 calls in a row now that have been cut off
-
Shana Hendry
(@Happyengland79) reported
@O2 make your network actually work as you are stopping me getting money! Nice way to treat customers this close to Xmas!
-
Jay
(@join4te) reported
@O2 Day 31 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
-
Steve Sturgess
(@sturgess_steve) reported
@O2 I would like to say your manager working today in your High Wycombe store is a gent and scholar. He deserves the highest praise. Brilliant customer service.
-
Esther Reid
(@r18802182) reported
@O2 ordered a new phone on the 30th of November, dispatched and with DPD since the first the 1st of December but it’s still not arrived? Had several chats with online agents but still nothing. Can you help?
-
M I Y A
(@MimiBx28) reported
@O2 you need to fix up the payment service number because I’m entering my number to be able to talk to an agent and It’s saying its not an O2 number. Trying to get through to one of you is always so hard.
-
Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 @O2 can O2 disconnect an customer’s account if they have breach and terms and conditions?