O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Seaforth, Southport, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Seaforth |
Phone | |
| Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 ’Cause I don’t really got **** else, And my phone helps when I’m stressed. I even saved the emails with the ship dates you addressed.
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Ben Canning
(@benhackshealth) reported
@DHLGlobal Dear @O2, you still ain't called or wrote, I hope you get the chance I ain't mad, I just think it’s ****** up you don’t honour plans. If you didn’t wanna help on your support line, you didn’t have to But you could have sent a human to come through.