1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Burscough
O2

O2 outages and service status in Burscough, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burscough, England

The most recent O2 outage reports came from the following cities: Preston, Southport, and Chorley.

CityProblem TypeReport Time
Preston Phone 8 days ago
Southport Phone 22 days ago
Chorley Phone 1 month ago
Preston Phone 2 months ago
Preston Internet 2 months ago
Leyland Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • AlfMyers
    Alf Myers (@AlfMyers) reported from Preston, England

    @O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • pendo86
    Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • sallyann6
    Sal (@sallyann6) reported from Seaforth, England

    @O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • amy___harvey
    amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 This has no effect on my issue.

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • CraigVerity1
    Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England

    The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!

  • Chris14210
    Chris Davies (@Chris14210) reported from Seaforth, England

    @O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.

  • AdnyNichols
    Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • CraigVerity1
    Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • KatieLouiseGunn
    𝖪𝖺𝗍𝗂𝖾 (@KatieLouiseGunn) reported from Saint Annes on the Sea, England

    @O2 I’ve direct messaged screenshots, can you look into this? I’ve never had problems in the past.

  • 17jkennedy
    Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • Claire_journo
    Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • Mhamp84
    Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ginny1000
    G (@Ginny1000) reported

    @O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!

  • gethinbach
    GethinMichaelDavies (@gethinbach) reported

    @O2 @ad_moran4 Stay away from O2, signal is dire everywhere!!

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @tehscreener @O2 Make a complaint and they have no choice but to refund you. I've got £50 coming from Jan-April. I'll be putting in another at the end of this month too. Because they never processed the refund until I got hold of them the ombudsman will deal with the now!

  • sheritzy
    Shez (@sheritzy) reported

    I hate when im using my phone in public and @O2 decides there's no more signal 🙄

  • shandreen
    Su (@shandreen) reported

    @O2 Via dd and as I said to your customer service rep I don't have the ability to pay twice and that massive unpaid sign in all my lines/devices is now agrovating me why do you not just pur processing on the app if that is the case

  • owencb
    Owen (@owencb) reported

    @O2 Hi. I need a new sim. I don't want to be on a call. Just send another one. It's that simple. Your basic coverage is **** in London, **** in Glastonbury, **** in random car parks when trying to pay. I need a new sim. Can you just send and we never need to speak again

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIM now. If yours doesn't, it might be time for an upgrade — and when you do, we've got you covered in 190+ countries

  • DjChrisConnor
    Chris Connor (@DjChrisConnor) reported

    @dayvales @O2 Had this since December Dave,and O2 just give me the same old spin everytime. I’m currently looking for a better network in my area so I can leave asap. Shocking service

  • megpb_
    Megan (@megpb_) reported

    @O2 Hello! I’m trying to pay my overdue DD (meant to change bank account details but forgot, so the payment didn’t go through!) however every time I try to access myO2 or via App I just get “path forbidden” when trying to make the payment. Can you help me please? Thanks

  • conjuredundead
    Conjured Undead 🧟‍♂️ (@conjuredundead) reported

    @dayvales @O2 It’s just standard o2 service mate. Truly the WORST in the U.K.