O2 outages and service status in Burscough, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Preston, Leyland, Wigan, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Internet | 6 days ago |
|
Leyland
|
Internet | 15 days ago |
|
Preston
|
Internet | 1 month ago |
|
Wigan
|
Phone | 1 month ago |
|
Preston
|
Phone | 1 month ago |
|
Wigan
|
Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Kate Taylor (@marykate100) reported from Appley Bridge, EnglandSurely this is not the kind of customer service you would receive from other brands such as @o2
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ste boardman (@SJONheating) reported from Seaforth, England@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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James Hart (@JimmyHHart) reported from Wigan, England@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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Christopher smith 🏃🏻♂️🏃🏻♂️ (@Smith_Chris3003) reported from Eccleston, EnglandIf there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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Lesley (@Eclipse12002) reported from Wigan, England@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.
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Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England@O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Ellie Louisa 🧜🏻♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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ste boardman (@SJONheating) reported from Seaforth, England@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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Filthy_McTurner (@Filthy_McTurner) reported from Preston, England@O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ghost (@faulkner84) reported@O2 Well the 3G issue is everywhere. It’s like as soon as 4G was rolled out you turned off the 3G service. 4G is hit and miss where I go. Sometimes if I don’t have a full 4G signal then I may as well be sending pigeons.
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BLACK MAMBA (@sophiasays13) reportedAnd NOW the phone cut out and I have to start all over again 🙃🙃🙃 @O2 sort it out
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Dominic Mortoza (@cinimodazotrom) reported@O2 Hi on the 4th of July I was super excited to get my new Galaxy Flip 3 5G all seemed fine then after 2 weeks there seemed to be a slight distortion with the screen. i spoke to one of your excellent support people via the app and was supposed to obtain a call back
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Sharon Mc 💙 (@floramcdee) reported@O2 The mobile connectivity problems have been going for months. Phone displays 4G but unable to get online. Thought it was just a local mast issue, but it’s happened in several places.
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Dominic Mortoza (@cinimodazotrom) reported@O2 as stated the initial problem arose within 14 days of receiving and activating the phone. At the time on reaching out to your support team for solutions it was never suggested I could return the phone. I was promised a call back that call back never happened. I have been
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Garry Lynch (Owner of LTOA Taxis) (@GarryLynch15) reported@O2 keep your £40 goodwill gesture I'll not be made out a liar by your horrible company and your teams unscrupulous behaviour @LutzSchueler
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Ryan James (@jimmybob_789) reported@MarkEvansO2 @O2 o2 make the mistake that now has caused massive issues in life, which had apparently been sorted but turns out we were fobbed off then aswell! The most useless company every and couldn’t give a toss! Ooo then say i can pay for your mistake! Yea ok O2 sure thing!
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Blue Rose (@pattydoran18) reported@O2 I have severe problems with PAC and the numbers on my account. I've been on the phone for four hours and your support is no help, I haven't been able to use my number for almost a week now. Can I speak to a senior manager about this please?
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Garry Lynch (Owner of LTOA Taxis) (@GarryLynch15) reported@LutzSchueler I know you'll see these tweets please don't ask your social media team @O2 to contact me I need someone who is serious about sorting this issue, I'm not going away!!
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Matt Cook 💙 🇺🇦 (@mattc4591) reported@O2 hi, is there any way you can block calls from abroad? My wife has received 25+ calls from Georgia, we keep blocking them but they then call with like different extensions. It’s very annoying. We’ve answered but there’s no answer. Please help us.