O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Liverpool, Skelmersdale, Southport, Preston, Seaforth and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Skelmersdale |
Phone | |
| Southport |
Phone | |
| Southport |
Internet | |
| Preston |
Phone | |
| Southport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Grezzy
(@Grezzy1111) reported
@O2 hello I ordered a new o2 sim only deal sim last week Friday and I’m yet to receive my number has been ported to o2 but may lose signal today with my old sim but when will I receive my sim
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Basher Boyle-Chong
(@BasherBC) reported
@O2 Hi o2, On 11/01 I changed my tariff to the £15, I topped up £15 as I knew I’d need more data this month due to travelling and being on annual leave. A few days ago I received a text to say I’ve used all my data, this is because it’s only given me the £10 bundle. Please help
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Shana Hendry
(@Happyengland79) reported
@Trueblue1872 @O2 They are always down and refuse refunds so I've started the #evidenceforombudsman to attach to my complaints on here when my complaint isn't dealt with by @o2
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KylieBSmiley
(@KylieBSmiley) reported
@O2 It's happens in various areas, in Dorset. I get 4g but can't make calls or use data in town centers, Bournemouth and Poole areas and then the same in rural areas where I've had no issues before until the last few years. Lime wimborne, ferndown and west moors.
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dale clarke
(@daleclarke1980) reported
@mitchellsingh89 @O2 I left o2 as the service was shite,but rejoined again as I get a couple of benefits which suits me and the service is tenfold that it once was🤔
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🏴 James Nickless BS© 🏴
(@James_Nickless) reported
@mitchellsingh89 @O2 I had the same signal issues with O2. Went to EE much improved. Never looked back.
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Julie
(@Juliebirch1210) reported
@O2 @mitchellsingh89 Its been almost a month terrible service..I just hope its sorted by tomorrow like denzel told me over the phone.
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Julie
(@Juliebirch1210) reported
@O2 @mitchellsingh89 We’re working hard to fix the issue and will be in touch within 48 hours, or sooner if it’s fixed. This.what I keep getting since December 24th
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SarahJNaughton
(@SarahJNaughton) reported
@O2 Am finding it difficult to make myself understood by the call handler on your helpline. Son's data has been cut off. Please could you help me resolve this?
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Shana Hendry
(@Happyengland79) reported
Not bad enough that the service you provide @O2 wasn't **** enough you've logged me out my app and expect me to jump through hoops to get beck into it! I don't want a virgin account let alone join it too my O2! Sort it ******** out