O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Preston, Wigan, Southport, Liverpool and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Wigan |
Phone | |
| Preston |
Phone | |
| Wigan |
Total Blackout | |
| Southport |
Phone | |
| Wigan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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Chiara Oxley
(@Archaonday) reported
from
Wigan, England
The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Warren Price
(@WarrenPrice_) reported
from
Kirkby, England
Ya ****** pieces of shit @O2
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Margaret Condron
(@CondronMargaret) reported
from
Liverpool, England
@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Kensington18) reported
@O2 shocking service - despite your customer service advisors saying they will ring back in an hour still sat here waiting 4 hours later still waiting! Still no access to phone - how difficult is it to unblock an account/SIM
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Sam Featherstone
(@samfed01) reported
@o2 my monthly device plan is all paid up am I now able to cancel my contract? If so how would I do it without spending hours waiting for customer service?
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CHI.
(@msubani__) reported
@O2 a disgrace. 7 complaints on file. 2 tickets raised. and STILL nothing. since I l landed on the 9th January I have been going back and forth with your advisers and still no progress? as a company are not ashamed that your customer service is truly some BS?
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Tom
(@Tom82070283) reported
@O2 worst customer service I've ever dealt with.O2 messed up my refund.2 months later I still don't have the correct amount refunded. Logged a complaint,was promised a callback,nobody cares,nobody replys.Stil no resolution.This will be going to the ombudsman.Will cost u much more
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Dawgus
(@Dawgus1) reported
@O2 I can't DM you. Twitter wants me to verify my mobile number, which I can't do as I can't receive text messages because I've had no signal for 5 months!
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𝙱𝚎𝚝𝚑 𝙲𝚘𝚠𝚎𝚕𝚕
(@ohbettyno) reported
@O2 I’m looking to port my old number over to my new o2 sim, I have my pac code but can’t find an online form to enter it, any help?
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Paul Leah
(@Paul241Leah) reported
@13rew @O2 They've also reduced my guaranteed £150 cashback (actual quote was £238) for recycling my old phone to £85 before I've even sent it back. So tempted to use my 14 day cooling off period to cancel everything and go elsewhere for my network.
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Dan
(@dansmiith04) reported
@O2 your customer service is absolute cheeks
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Kayoprice
(@Kayoprice3) reported
@O2 After all, my phone never been connected to mobile network in Spain. It was a terrible experience. What is the reason do you think? I don’t want the same thing happen again!
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AWS
(@melle_escaton) reported
Dear @O2, 3rd day chasing up the porting of my no., because ur 1st customer rep wrote down a bogus PAC code (w/ letters that could never have been right). Interminable queues to actually speak to someone, still no email to confirm. Is this how you greet new customers?!?🧐