O2

O2 Outage Report in Burscough, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burscough, Lancashire, England 01/20/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burscough, Lancashire, England

The most recent O2 outage reports came from the following cities: Southport, Seaforth, St Helens and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomSeaforth Phone
United KingdomSouthport E-mail
United KingdomSt Helens Internet
United KingdomSouthport Total Blackout
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • McavoyJuliemc33 Julie McAvoy (@McavoyJuliemc33) reported from Preston, England

    @O2 worst phone company I have ever dealt with !!!!!

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • Natalie_Sharpp Natalie Sharp 🇬🇧🇳🇬 🌱🌻 (@Natalie_Sharpp) reported from Preston, England

    @O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.

  • PhillyG_83 Philip Gordon (@PhillyG_83) reported from Southport, England

    @O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyBowater Andy Bowater (@AndyBowater) reported

    @O2 must be the worst utilities company I have ever had the displeasure of dealing with. Never activated a SIM card, cancelled the contract within the cooling off period and after a email from them confirming I owe nothing I still get emails demanding money. Disgraceful. #Mobile

  • GaryJJSpate Gary JJ Spate (@GaryJJSpate) reported

    @O2 From Saturday morning until Monday evening I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?

  • Jessiekinsart Jessiekins 🏳️‍🌈 ☆C0mmissi0n Slots Open☆ (@Jessiekinsart) reported

    @O2 Hello! I moved my old number to a pay as you go while im living in Germany for when i return home to the UK. I have lots of accounts linked to the number. iv suddenly stopped receiving texts and i cant sign in to top up? Please Help

  • FunkadelicHorse Binyizdabbalah (@FunkadelicHorse) reported

    Hey, @O2, is it your policy - on top of having literally the worst customer website in the inner solar system - just to never answer emails? Did you think you'd hidden the email portal so well that no-one would ever be able to send you one?

  • M25JDE JDE (@M25JDE) reported

    @O2 still waiting we’ll over a week for your complaints team to get back to me, i still have yet again no service. Does anyone have an suggestions???

  • GaryJJSpate Gary JJ Spate (@GaryJJSpate) reported

    @O2 From Saturday morning until Tuesday morning I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?

  • DickHughesUK **** Hughes 🙂 (@DickHughesUK) reported

    @B_Smythe77 @O2 Sadly it's probably not O2 but one of their "partners". Companies out there that buy your details to tempt you with offers of new products and deals. Some poor soul (in every sense of the word) who has to phone people on a list and try and tempt them. But yes bloody annoying.

  • TjChapperz Tom Chapman (@TjChapperz) reported

    @O2 As of this month. But I have never been an 02 customer in my life

  • TheCountess5790 _𝕿𝖍𝖊 𝕮𝖔𝖚𝖓𝖙𝖊𝖘𝖘_ (@TheCountess5790) reported

    @O2 pretty poor show that I make an order on the premise that I will be able to collect my new phone today, then I immediately get a text to say I can’t and you don’t know when I will. I’ve spoken to someone about it from one of your call centres who was just reeling off script…

  • elvesnfairies elfie (@elvesnfairies) reported

    @O2 I’ve been trying to get my PAC code the last week. 1st was told it’ll be email to me, but never received email. Call few times, either your call centre person was unable to give it over the phone or hung up on me. What’s going on??!!