O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Liverpool, Preston, Wigan, Southport and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Preston |
Internet | |
| Wigan |
Phone | |
| Preston |
Phone | |
| Wigan |
Total Blackout | |
| Southport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Herman the German
(@mpj41) reported
@O2 @Jimbo09001 Useless. My son has a business which relies on his phone. The network checker said on Tuesday it should be back to normal on Sat by 6pm. He cant even contact you as cannot receive or make texts or calls. If you cannot fulfill ur pt of the contract to supply a signal. COMPENSATION
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Beanhead
(@Beanhead1411) reported
@O2 well they clearly didn’t work my signal was awful and was without 4G for the majority of the 5 days. I don’t really care about my signal today. I expect to get good coverage wherever i go. It’s what i pay you for
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BellaDog
(@BellaBrownDog) reported
@O2 They are arranging a door step swap. Hopefully this will happen without further problem
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Jessica Cooper
(@jessicacooperx) reported
@O2 STILL NO REPLY AND NO SIGNAL!!!
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Bitnam Singh Khalsa
(@BitnamSingh) reported
@O2 Thanks for the generic response, however, the issue is beyond this. Someone from O2 needs to travel on a train from London to Peterborough, and maybe further north, to test the signal levels as I suspect the cell coverage is poor or not functioning correctly.
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Wildlife mad
(@wildlifelover0) reported
@O2 But you're not sorry because after a few years of complaining you've done nothing to sort the issue and your still posting the same pointless rubbish.
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🍺 Crafty Jay 🍺
(@jamesy_c1) reported
@O2 Why do I constantly loose 5G signal and recieve poor signal on NE3 Gosforth
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Tom Stott
(@tomgstott) reported
@O2 You really don't need to @O2. I'm done. I have my pac code and im away to a working network - even at the break cost of nearly £200. Worst experience ever from a mobile provider. 20mo of unusable speeds despite full strength 4g. Joke.
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louise
(@louiseomac) reported
@O2 got logged out of the app and now I can’t get back in keep being told I’ve been sent a code to my mobile number never had anything it’s been an hour now !
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Wildlife mad
(@wildlifelover0) reported
When are @O2 going to give me the service I pay for? You claim I can get a good internet connection & signal but it's absolutely appalling. I have complained a number of times, & still you're claiming to offer a good signal on your website. How'd u get away with the lies? #SCAM