O2

O2 Outage Report in Burscough, Lancashire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burscough, Lancashire, England 03/25/2026 07:40

March 25: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burscough, Lancashire, England

The most recent O2 outage reports came from the following cities: Liverpool, Preston, Wigan, Southport and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomPreston Internet
United KingdomWigan Phone
United KingdomPreston Phone
United KingdomWigan Total Blackout
United KingdomSouthport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • Eclipse12002 Lesley (@Eclipse12002) reported from Wigan, England

    @sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • JimmyHHart James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • Filthy_McTurner Filthy_McTurner (@Filthy_McTurner) reported from Preston, England

    @O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KatherineAnnSh1 Katherine-Ann Sheppard (@KatherineAnnSh1) reported

    @O2 Your support tab on the app is not working and hasn’t been since yesterday and i desperately need some help

  • Lichfield_Barry Barry 🇺🇦 (@Lichfield_Barry) reported

    @janiedee @O2 The advisor gave me some nonsense about Lichfield being a 'busy area' - I then asked if congestion means indoors signal just drops off completely and he couldn't answer. The network coverage checker lies too, says we have full 4G indoors and out.

  • badaholt Badah (@badaholt) reported

    @O2 shambles of a network!

  • philippamcleod Philippa McLeod (@philippamcleod) reported

    @Lichfield_Barry @O2 I have no signal either. It's horrendous in Lichfield.

  • TheCakeSpa The Cake Spa (@TheCakeSpa) reported

    @O2 for months your coverage in #lichfield is diabolical... If it exists at all. Today... No signal, no internet. Absolutely useless.

  • GoaterBilly Billy Goater (@GoaterBilly) reported

    @O2 @virginmedia how come I can get a great 4g signal in the middle of nowhere in the Cretan mountains yet I can’t get a decent signal in High Lane, Stockport?

  • g_bengz9 gbengz 10 🇳🇬🇸🇱 (@g_bengz9) reported

    @O2 is acc ****, been waiting forever for this sim swap and it still hasn’t patterned…

  • boxofnumbers IchBin9Binliner 🇮🇪🇺🇦 (@boxofnumbers) reported

    @Voltikz @O2 Bigot? Oh **** off. Go cry me a river. It's a **** phone. Stop trying to accuse others of bigotry when I never even mentioned hearing. I was trying to tone my response down by deleting. But you're obviously a p o.s. who enjoys stirring people up ***

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Your level of service is excruciatingly bad. Rip-off tariffs, dreadful network coverage and zero flexibility. Well done Telefónica!👏💩

  • Ellh92 Elliott Holmes (@Ellh92) reported

    @O2 customer service is shocking, been getting back to me since 8am yesterday