O2 outages and service status in Burscough, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 15, 9:23 AM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Chorley, Preston, Leyland, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley
|
Phone | 7 days ago |
|
Preston
|
Phone | 11 days ago |
|
Preston
|
Internet | 19 days ago |
|
Leyland
|
Internet | 28 days ago |
|
Preston
|
Internet | 2 months ago |
|
Wigan
|
Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Fran Edwards (@franlatics27) reported from Wigan, England@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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Sam (@SamAspinall95) reported from Leyland, England@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Fran Edwards (@franlatics27) reported from Garswood, England@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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James Hart (@JimmyHHart) reported from Wigan, England@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Dave Pakeman (@davepakey71) reported from Preston, England@O2 I’d be winner if I could have 4g & a full signal
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻 (@Natalie_Sharpp) reported from Preston, England@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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leejlewis (@LeeJLewis) reported from Preston, England@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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Jay Unsworth (@shafterjay) reported from Wigan, England@O2 is there a issue with your app / website can’t get access
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Dave Pakeman (@davepakey71) reported from Burscough, England@o2 the worst company for customer service
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Dave Pakeman (@davepakey71) reported from Preston, England@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hockey Malcontent (@EIHLMalcontent) reportedDear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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Pvt. M.Bastard 🇬🇧🇪🇺🇫🇷🇺🇦 (@CeZar0905) reported@O2 @Kirsty_x85 ‘Trouble’
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Chad (@Chad24162711258) reported@O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!
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PB1982 (@pb1982) reportedPurchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .
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AI Park (@AI_Park_GB) reported@O2 Er… No You’ve totally got this wrong.. it wasn’t me that couldn’t process Upgrade.. It was YOU who couldn’t process it.. I’ve talked to your cust serv team after a week of nothing.. They advised a visit to an O2 store to fix, they also unable to process.. utterly astounding!
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!
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Asa Cannell (@asacannell) reported@O2 why is the reception to abysmal in Norwich? And by ‘abysmal’ I mean non existent. Worst decision ever to renew my contract with you.
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alaw mot (@SimonTa44447286) reported@O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again
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Paddy.og 🍌 (@PaddyWarburton) reportedany customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?