O2 outages and service status in Burscough, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Chorley, Preston, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley
|
Phone | 21 days ago |
|
Preston
|
Phone | 25 days ago |
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Preston
|
Internet | 1 month ago |
|
Leyland
|
Internet | 1 month ago |
|
Preston
|
Internet | 2 months ago |
|
Wigan
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandHaving to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandAfter complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Kate Taylor (@marykate100) reported from Appley Bridge, EnglandSurely this is not the kind of customer service you would receive from other brands such as @o2
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Sam (@SamAspinall95) reported from Leyland, England@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandSo glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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Chris Davies (@Chris14210) reported from Seaforth, England@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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James Danson® (@james_danson) reported from Seaforth, England@O2 why doesn’t the help chat work on the app??
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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𝖪𝖺𝗍𝗂𝖾 (@KatieLouiseGunn) reported from Saint Annes on the Sea, England@O2 I’ve direct messaged screenshots, can you look into this? I’ve never had problems in the past.
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Dave Pakeman (@davepakey71) reported from Preston, England@O2 I’d be winner if I could have 4g & a full signal
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McAiney Ⓜ️ (@mcainey88) reported from Preston, England@O2 no signal or Internet here in preston. Is service down?
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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• B e c k i e e • 🐝 (@beckieebabee_x) reported@huckleberrydan @mhewson_MCH @O2 Exactly the same here ! Data is just as bad even if got some phone signal. In a city can’t use the maps because it’s rubbish! My partner has moved to EE. & in going to follow suit if I can find a decent deal!
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MUFCFranky 🇾🇪 (@FrankySaves) reported@O2 There’s zero point. You work with @AXS_UK , a company that chucks you out of the queue in a never ending loop cos it thinks you’re a bot. Meanwhile thousands of tickets already up for resale. Again, they’re not fit for purpose. Things have just got worse since they came along.
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Sean W (@Sean_Bahamut) reported@O2 I'm having a nightmare with your support on the phone. O2 are still trying to charge £22.99 for XBox Gamepass Ultimate despite Microsoft dropping the price on 21st Apr to £16.99
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Mike Waterson (@waterson_mike) reported@O2 @mellypeters I've left o2...id mobile ...same contract £8 cheaper pm and hopefully better customer service if ever I need it ...took my mam off o2 £8 cheaper and my mrs the same...save £24 pm ..tatty bye o2
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Gary Spedding (@GarySpedding) reported@arokorol @O2 One of two possibilities: Your phone connected to an errant signal from a Palestinian mobile tower in the West Bank. You are lying and were not actually in Ben Gurion Airport when you got this text but actually travelling in Jerusalem or to an illegal settlement in West Bank.
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Anne Louise Boulton (@boulton65) reported@O2 Case CIT-A387037 I am requesting this is escalated to a formal complaint and managerial review. While roaming in the EU I experienced a complete loss of mobile data service. There was a failure of service and of support handling resulting in significant inconvenience and concern.
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Lilith Tuylor (@lilith15016) reported@O2 You have 0 customer care, and no regard for PAYG users. I was left very upset. Your allowances are poor also. Cue the ‘sorry you feel that way’ dismissal from O2
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Goddess Nemo (@goddessnemo2) reported@GarySpedding @arokorol @O2 I’m glad you googled it, now do you see how the signal won’t just randomly ping to one 6 miles away instead of a tower right there? Also, it’s more like a 45 minute to 60 minute drive, I used to do it weekly.
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Kelly Spry (@Kellspry) reported@O2 I am in Zone 2, my Bolt-on is bought but not working. Please check for and remove all roaming bars on my account if needed… or look to see if there’s another issue. The bolt on was purchased 36 hours ago!
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AA (@asahmed59) reported@arokorol @O2 Its just wherever phone picks up signal from a tower and whoever uses that tower. Its not that deep. Go find a tiny violin