O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Liverpool, Preston, Wigan, Southport and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Preston |
Internet | |
| Wigan |
Phone | |
| Preston |
Phone | |
| Wigan |
Total Blackout | |
| Southport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Hayes
(@emilyyymayy) reported
@O2 I haven’t had service since midday today, the website says there’s a mast down in SR6 area. Can I claim money back? I have missed important calls😭
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Billy Garratt
(@BillyGarratt2) reported
@O2 has to be the WORST phone signal provider 🙄 I’ll Definitely be switching to @EE as soon as I get the chance.
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Lisa Sheppard Business Mentor
(@LSheppardMentor) reported
@O2 i have been trying all day to complete an order both online & over the phone, sometimes i can only get to the 2nd stage, others both online & over the phone it is coming up error on the final checkout. is your system having problems?
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T
(@Taniyaaktar8) reported
@O2 Have the worst customer service ever. My phone just got stolen and their customer service team are of no help at all. Ffs **** like this only happens to me :(
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Daniel Foster
(@DanielF89367233) reported
@O2 baffling conversation with O2 customer service….. issues with coverage and none the wiser after talking to them…. Very contradictive phone call
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John mangan
(@johnemangan1) reported
@O2 , I had a message saying we have turned off 4G, I have no signal at all, the coverage checker says no issues, I have messaged through My o2 no response
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nicholas yee
(@nicholasyee12) reported
@O2 Wow how bad is 02 they still discriminate against me this is my I am not paying my bill
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Nath
(@NathFerguson) reported
Since your mugging us off with a 11% increase in April, are u actually going to improve your service as your service is piss poor or u just gonna lie time after time saying we are improving it when for the past year ur service hasn’t improved @O2
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Lucy
(@LKathryncooper) reported
@aleccare @O2 I'm having the same issue
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JaiB! // UK
(@JaiBuk) reported
Hey @O2 why is your 4G signal in Uttoxeter utterly useless... It says full signal yet no data... Been on and off for months but it's gotten worst lately!