O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Liverpool, Preston, Wigan, Southport and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Preston |
Internet | |
| Wigan |
Phone | |
| Preston |
Phone | |
| Wigan |
Total Blackout | |
| Southport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Jay Unsworth
(@shafterjay) reported
from
Wigan, England
@O2 is there a issue with your app / website can’t get access
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Knight
(@richiechuff) reported
@O2 I don’t have an unlocked phone in order to do this how have you not got a resolution for this! It’s shocking
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Darren van der Garry
(@mrpudu) reported
Dear @O2 I’ve been with you since for ever and now I have no signal in my house. Was ok for the first 20 years now 1 bar at a push. Im going to have to leave you.
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cceamm
(@crystal0769) reported
@O2 your customer service team are appalling! Ive been to two stores this morning then called CS - I’ve been hung up on twice, spent 2.45hr on the phone being passed about to various teams. All I want is a replacement topping up card for my 65 yr old mum!!
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Damian_Fry
(@DamianFry1) reported
@O2 So someone I know is having issues as their number has been cloned, just wondering what's going on? Not sure why it's happened, could you check it out, They've been getting calls and texts from annoyed people all over the country, It's really wearing them down. #bestnetwork?
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Carly
(@CarlyxMc) reported
@O2 Your staff member has just told us while thinking of upgrading that if we hit the spending cap we wouldn’t be able to dial emergency services. When I questioned why as this is normally a free number she said it doesn’t apply to contracts with a cap on them.
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Dean Rogers
(@deanobtn29) reported
@O2 hi, I’ve not had service for over a week now and your website has been saying the same thing (our engineers are likely to be on the case already) but nothing has changed. Am I going to be reimbursed for loss of service? I literally have to walk to my local shop for service
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Elle Hitchens
(@ellzzer) reported
@O2 at our wits end. No one can help us and as a result of a clerical error on your end regarding a bill for 20 quid - our mortgage application is rejected. No one is responding to us. No department can help #screwed @MoneySavingExp any tips on how to get help??
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Alexandra Westcott (Piano Teacher)
(@MissAMWestcott) reported
@O2 hello. I’ve just discovered I’ve been paying for Disney, which I didn’t sign up for….Can you help please?
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Nasreen
(@princessnas) reported
@O2 hi there- I’ve had no mobile data for the last four hours- telephone line works but no data making my life very tricky. Is there a problem ??
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Richie Knight
(@richiechuff) reported
@O2 @canopyandstars Hey can I get some help please I have an iPad through yourselves however I am having difficulty in setting up priority tickets and also claiming perks like free cinema tickets can you please advise how I can set this up please x