O2

O2 Outage Report in Burscough, Lancashire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burscough, Lancashire, England 02/19/2026 12:25

February 19: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burscough, Lancashire, England

The most recent O2 outage reports came from the following cities: Southport, Wigan, Liverpool, Skelmersdale, Preston and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomSkelmersdale Phone
United KingdomSouthport Phone
United KingdomSouthport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.

  • Natalie_Sharpp Natalie Sharp 🇬🇧🇳🇬 🌱🌻 (@Natalie_Sharpp) reported from Preston, England

    @O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • McavoyJuliemc33 Julie McAvoy (@McavoyJuliemc33) reported from Preston, England

    @O2 worst phone company I have ever dealt with !!!!!

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • PhillyG_83 Philip Gordon (@PhillyG_83) reported from Southport, England

    @O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MsMoneyPenny777 Penny Manchester (@MsMoneyPenny777) reported

    Can't believe new @SamsungUK phones don't take SD cards anymore. Wtf? As a content creator and editor it's imperative to have an SD card. @O2 what other top end android phones still take SD cards?

  • xjadex3 JadeS (@xjadex3) reported

    @O2 I have a high risk pregnancy and working from home. I have to use text service with hospital and receive calls regarding my pregnancy & health. To restrict my account like this on receipt of email is shocking. This is stress I do not need! Can anyone help?? Still on hold. 2/2

  • Victoria_Ash_ Vicky Ash (@Victoria_Ash_) reported

    @O2 #O2 sort your customer services out. I've been trying for hours to get through on my phone to go through every option for then to be told by an automated voice, goodbye!! Shocking service.

  • DebraHarry Marc De Brabander (@DebraHarry) reported

    @cdavies23 @O2 Take it easy Norris. It’s all down to the storms isn’t it.

  • Joosshhh7 josh williams (@Joosshhh7) reported

    @O2 why is it I’ve always got 5G but the internet never works anywhere , happy to take £70 a month off me but provide a **** service.

  • gomark Mark! (The Herald Angels Sing) (@gomark) reported

    Hi @Twitch gang - is there ANY way to access my 2FA-protected account while my phone is bricked? @O2 been working on a mast near me for a week, & I've had literally zero signal the whole time. Don't think I can complete inital setup of a desktop 2FA app for same reason. Stumped.

  • OliviaMediaUK OR UK (@OliviaMediaUK) reported

    @O2 i’m confused if my login will sort itself out 24 hours after my first attempt (early this morning) or 24 hours after my most recent attempt (within the last couple of hours) i’m hoping to be able to login before/in time for 9am tomorrow @O2

  • HerNameIsL0la Lola (@HerNameIsL0la) reported

    Omgosh I didn’t know how bad @O2 were until this month. The customer service I’ve received has been appalling. I’ve spoken to three different agents and not one of them have called back like they promised to do. They have not solved my problem at all!!!

  • daanish123 👀 (@daanish123) reported

    @O2 I recently lost my phone and I called up about it but I have found it how can I get my phone unlocked back to the network

  • 76_twintwo Nic Best (@76_twintwo) reported

    @O2 come on #O2 I swapped back partly because last time I was with you your customer service was great.. now I can’t get through on 202 or get an online chat and even Twitter messages go silent for days! The PAC code was sent a week ago!! What is going on!!