O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Southport, Wigan, Liverpool, Skelmersdale and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Phone | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Skelmersdale |
Phone | |
| Southport |
Phone | |
| Southport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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matthew monaghan❌️
(@mattmon87) reported
Hi ive had an email saying ive won a £100 ticketmaster voucher but the code ive been sent does not work, help please as it says ibe got untill thursday to claim @O2
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Ibam
(@imzyii) reported
@BuzzTheSchnauz1 @O2 Ive been trying over few days when I get a chance and can't get through ,even there chat service stuck in loop at 2.50pm it said it will 61 minutes and now at 3.57pm Informing it will be 59 minutes,
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Mohamed Marei
(@HMarei186) reported
@O2 how come I need to stay on hold for 35+ minutes to cancel my airtime plan after your inordinate price rise announcements?! Totally unacceptable!
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GloryLynn
(@Glorylynn83) reported
@mattmon87 @O2 Mine was broken as well, just got another email through and my code is working now.
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Martin Grier
(@Just_Martin_G) reported
@O2 57 minutes to speak to an advisor? Are you ******* kidding me? No wonder there is a mass exodus. Increase in price, degrading service and a non-existent customer service department.
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R B
(@RLBD1920) reported
How awful is the log in process now that o2 has merged with virgin and the prices! I just want to get onto my account to cancel and find a cheaper supplier for myself and my mum and you’re making it impossible!!! @o2
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SassyCob
(@SasCobbold) reported
@O2 your service is terrible I shall cancel my DD if you can’t explain why I haven’t been able to get mobile data for the last month I’ve tried to contact you with no luck...don’t say use the app to contact you as I can’t ! I’m not paying for a service your not providing
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Wiltshirewench
(@historynvintage) reported
@O2 I’m having trouble getting into my account. Sometimes I can see stuff, other times not; plus where is my data indicator - I use it to keep tabs how much data I have left? It’s gone! Very confusing. The visual was easy to understand :(
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Luke
(@LukeF125) reported
@O2 trying to contact someone again to sort out a billing query that I was told was dealt with last week but hasn’t been and I’m hitting brick wall after brick wall. I thought customer service was supposed to high on company’s list of issues wants?!
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Vijayanand Deshpande
(@itzvijusd) reported
Hello @O2 and @BSNLCorporate - have you been able to resolve the international roaming issue for BSNL users? It hasn't been working for several months.