O2 outages and service status in Burscough, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Chorley, Preston, Leyland, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley
|
Phone | 16 days ago |
|
Preston
|
Phone | 20 days ago |
|
Preston
|
Internet | 28 days ago |
|
Leyland
|
Internet | 1 month ago |
|
Preston
|
Internet | 2 months ago |
|
Wigan
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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grace (@graceblazys_) reported from Bryn, England@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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steven rothwell (@steven_rothwell) reported from Hindley, England@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandAfter complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Philip Gordon (@PhillyG_83) reported from Southport, England@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Claire Hannah (@Claire_journo) reported from Wigan, EnglandPostman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Nic Messenger (@MessengerNic) reported from Golborne, England@O2 I keep getting calls from different numbers in South Sudan. I contacted your call centre and no help was given. I accidentally answered one of the calls and it’s charged me £15 on my bill!! Not even my fault! 😤 and you can’t even refund me!! Disappointed 😔
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Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Sal (@sallyann6) reported from Seaforth, England@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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ste boardman (@SJONheating) reported from Seaforth, England@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandI have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Chris Davies (@Chris14210) reported from Seaforth, England@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Emma Springford (@emzz6) reported from St Helens, England@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Chiara Oxley (@Archaonday) reported from Wigan, EnglandThe @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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Dan 🏳️🌈🌹🇪🇺 (@pendo86) reported from Prescot, EnglandHi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Christopher Hurst (@Hurstchris2102) reported from Leyland, England@carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England@O2 can you sort me out my iPhone lead that never arrived as per my order
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jen (@JRY1998__) reported@O2 You guys are liars. The service status was saying my service was fine but the guys in the store told me it was a known issue. I don’t trust your service page anymore
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LT🌷 (@lozmach) reported@O2 can’t wait for my contract to be up so I can leave. Don’t usually moan, but not help whatsoever! I can’t afford £250 a month for two phones and a tablet.
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Rachel (@Rachel_Coombs) reported@mhewson_MCH @O2 After they inc their prices by more than they stipulated in their contract last year both me and my partner left. C£15 cheaper each pcm, comparable data, can use abroad, better signal!! IDMobile
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smiler (@GlynisJ13748024) reported@O2 @WezG Can someone from 02 customer service team pls contact me or give me a tel number to contact you were I dont have to wait for 3 days trying to get thru.
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Vix Southgate 🦊 (@Victrix75) reported@O2 He spent 40mins on the call, but apparently now has a SIM card in the post. 🤯 Good job he's not vulnerable! I dread to think how you treat the aged who don't have any support at all.
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Helen Jordan (@hel25071) reported@O2 Took my elderly mother all the way to your store in Merry Hill as she needs a new phone on contract but because my father is the account holder, the assistant would not help her. Disgraceful customer service and totally ridiculous as she pays the monthly bill for two phones.
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Tony Welsby (@tonywelsby) reported@Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.
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• B e c k i e e • 🐝 (@beckieebabee_x) reported@huckleberrydan @mhewson_MCH @O2 Exactly the same here ! Data is just as bad even if got some phone signal. In a city can’t use the maps because it’s rubbish! My partner has moved to EE. & in going to follow suit if I can find a decent deal!
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Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 where do I find satellite service on My o2 please
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IntentionalMandyy! (@AkuaMandy_) reported@ALittleLaw @O2 They are also sending me insane. I've collectively spent over 6hours on the phone to them! And not a solution in sight! I've cancelled my direct debit. Not a penny from me until it's sorted!