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O2 outages and service status in Burscough, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burscough, England

The most recent O2 outage reports came from the following cities: Lytham St Annes, St Helens, and Skelmersdale.

CityProblem TypeReport Time
Lytham St Annes Phone 1 month ago
St Helens Phone 2 months ago
Skelmersdale Phone 2 months ago
Preston Phone 3 months ago
Southport Phone 3 months ago
Chorley Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • WarrenPrice_
    Warren Price (@WarrenPrice_) reported from Kirkby, England

    Ya ****** pieces of shit @O2

  • DollyBakes
    Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • Archaonday
    Chiara Oxley (@Archaonday) reported from Wigan, England

    The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.

  • SamAspinall95
    Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • james_danson
    James Danson® (@james_danson) reported from Kirkby, England

    @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

  • JimmyHHart
    James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • LiverpoolMarc
    Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • Filthy_McTurner
    Filthy_McTurner (@Filthy_McTurner) reported from Preston, England

    @O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.

  • Claire_journo
    Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • SJONheating
    ste boardman (@SJONheating) reported from Seaforth, England

    @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

  • _hayleighhxo
    Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • Natalie_Sharpp
    Natalie Sharp 🇬🇧🇳🇬 🌱🌻 (@Natalie_Sharpp) reported from Preston, England

    @O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!

  • ConnorByron2
    Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • matpilling
    Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • SJONheating
    ste boardman (@SJONheating) reported from Seaforth, England

    @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • LeeJLewis
    leejlewis (@LeeJLewis) reported from Preston, England

    @O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnTillUK
    John Till (@JohnTillUK) reported

    @McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.

  • Jackwoods2020
    Jack Woods (@Jackwoods2020) reported

    @Welchy @O2 Mate used to be the bollox the last 2 weeks barely get any signal ******* anywhere

  • THaslum
    T Haslum (@THaslum) reported

    @O2 Nice add, not much good as my wife’s O2 service has been off for over 24 hours now. I left O2 a year ago. The website says people are working on the issue but when my wife called O2 she was told there were no issues, which is it ?

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported

    @O2 your network is an absolute joke. In the City of London both 4G & 5G are non existent!! If I had to make a call to save my life, I would be dead!

  • SimonRPoulton
    Simon Poulton (@SimonRPoulton) reported

    Absolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!

  • lesgilbertlazer
    Leslie Gilbert (@lesgilbertlazer) reported

    @O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!

  • jonaths
    Jonathan Stewart (@jonaths) reported

    @O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone

  • Dean_Xyber1
    DEAN SUPPORT (@Dean_Xyber1) reported

    @lukewarm14 @O2 @virginmedia I can help send me a DM

  • dannykingbiz
    Danny King (@dannykingbiz) reported

    Hey @O2 any idea why one of the phone numbers on my account isn’t getting any service abroad while the other one is?

  • SarahWM45
    Sarah H (@SarahWM45) reported

    Been trying to talk to @o2 for over a week about releasing us from a £189 early termination charge, as had no service or signal from O2 for near 2 years. No call from them. Yet today we received an enforcement notice. Awful customer service @MartinSLewis