O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Southport, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Southport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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RIP Alfie
(@Alfie_KC) reported
from
Bryn, England
Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
Surely this is not the kind of customer service you would receive from other brands such as @o2
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paige
(@pw0211) reported
@O2 Nope says connection problem or invalid MMI code.
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Chill
(@chillkhupe) reported
@tiny_mischief @O2 Add to that when your contract is up and you move to monthly contracts only all of a sudden the connectivity to 4G is constantly at 1 bar and data runs out extremely quickly @O2 I never believed this happens but it is. Wry disappointing. Moving very soon.
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Metal_Militia_
(@Metal_Militia_X) reported
@O2 hi can you please help? I requested a number change yesterday and it said it could take 24 hours. It’s been over 24 hours and my signal hasn’t returned, can you look into this please?
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Eddy 🏴
(@ChrisEddy_7) reported
@O2 If you read the DMs you will see. The customer service at o2 Is dreadful
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Vietec Heating
(@VietecHeating) reported
@O2 Hi, I keep having problems logging in to my account, my original log in details are not recognised, I press the forgot log in details, I get sent a 6 digit code, I enter the exact code but get message saying I’ve entered the wrong code, I haven’t, what’s going on?
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Janet Georgiou
(@Janet_West) reported
@BladesOli @tescomobile @O2 Tesco Mobile's service is based on O2's network.
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Oliver Rimington
(@BladesOli) reported
@Janet_West @tescomobile @O2 The signal etc is good on o2 it’s everything else that’s the issue
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Wayne Maverick Stark
(@whid106) reported
@O2 excellent customer service. Having felt frustrated due to not being able to speak to someone regarding my issue, I spoke via direct messenger on Twitter and was able to resolve my issue. Thank you o2
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danny mcstravock 💙
(@DMcstravock) reported
@O2 Not from o2 from a soon to be a former customer thanks to your refusal to honour your offers
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bluenose mucka
(@RichardTonry) reported
@O2 any chance of sorting the rubbish service out in my area! Been bad all weekend and when your trying to call your mom on mother’s Sunday it’s very poor!! #o2 #o2rubbish #networkissues