O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Preston, Leyland, Wigan, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Internet | 3 days ago |
|
Leyland
|
Internet | 12 days ago |
|
Preston
|
Internet | 1 month ago |
|
Wigan
|
Phone | 1 month ago |
|
Preston
|
Phone | 1 month ago |
|
Wigan
|
Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Mat. (@matpilling) reported from Newton-le-Willows, England@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandAfter complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Sam (@SamAspinall95) reported from Leyland, England@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Parry (@craigparry85) reported from Kirkby, England@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandHaving to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@atkin_julie @O2 I have had the same issues.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 This has no effect on my issue.
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 please help with sim swap, I have already DM you to help
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Secret demon (@Secretdemon1) reported@O2 @GoodThingsFdn @virginmedia That would be nice if they could use the bloody data if your masts weren't always down.
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Jóse (@imjoseabreu) reported@O2 @EugenAvram5 Not just him, a huge part of Stockwell/Vauxhall area CENTRAL LONDON don’t have signal!!! For at least 3 months and non of your useless tips works, send a team of technicians to sort out your phone mast problem!
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Alex Spencer (@alexspencer1878) reported@O2 I'd be happy if I could get a proper signal these days
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Ross Ewen (@RossEw3n) reported@O2 Hello I’ve been charged £2.30 per bill to be sent out as the customer service agent never told me this, please can you help.
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Jóse (@imjoseabreu) reported@O2 And also except the person who is in charge of fixing phone mast in your company, 3 months having issues with signal and data! It’s a shame pay for unlimited data and not been able to use it at home!!!
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Josh Fellows (@fellows__) reported@SHAGGYxLFDY @O2 Very fitting for their useless network
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@Michaelwsh @O2 @Michaelwsh ever since O2 moved their call centre to South Africa 🇿🇦 for their customer services in the early 2010s they have gone completely down hill and Michael I can’t wait to leave them next month I won’t be returning no freaking way. #leaveO2
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Ben Hall💙 (@Benjy1992) reported@EnglandRugby @AllBlacks @O2 I don’t how billy still makes this team he’s terrible makes absolutely no line gains and he’s been shocking with ball to hand
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RONAGH MCCAFFREY 🇺🇦 (@RoRo412) reported@EugenAvram5 @O2 Same!!! One or no bar of signal strength for weeks now.. no structural changes at home. O2 have changed my SIM twice now, nope.. awful!
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Sebastian (@andreiBEZANGO) reported@virginmedia It's been 4 days. It still doesn't work. I've tried clearing cache and logging back in again. Is it going to get fixed soon? @virginmedia @O2