O2 outages and service status in Burscough, England
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- O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Chorley, Preston, Leyland, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 9 days ago |
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Phone | 13 days ago |
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Internet | 21 days ago |
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Internet | 30 days ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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JoJo (@redarrowslover) reported from Saint Annes on the Sea, England@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area
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Jacqualine Kennedy (@17jkennedy) reported from Bryn, EnglandIt’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Jay Unsworth (@shafterjay) reported from Wigan, England@O2 is there a issue with your app / website can’t get access
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Kate Taylor (@marykate100) reported from Appley Bridge, EnglandSurely this is not the kind of customer service you would receive from other brands such as @o2
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Ann-Marie Lewis (@AnnMarieLewis) reported from St Helens, EnglandGetting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Jennifer Brown (@jennika28) reported from Maghull, England@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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steven rothwell (@steven_rothwell) reported from Hindley, England@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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Alf Myers (@AlfMyers) reported from Preston, England@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandI have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Chris Thompson (@Chris_Mr_T) reported from Chorley, EnglandHi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, EnglandSo @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel (@d_riley93) reported@O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?
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chris fear (@bluegaschris) reported@O2 @DRyan2013 Still pulling everyone’s pants down then soon as my contact was up I could not leave fast enough! Terrible service
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Natalie Mc (@MyApocalypse_) reported@O2 any issues in the fk2 area? The signal is absolutely horrendous right now, not even remotely worth the money paid for it right now 😡😡😡😡
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Rob (@Quantum_android) reported@O2 eSIM is easier? Plastic SIM - Take out of old phone and put in to new phone. eSIM - Search on how to transfer. Find nothing helpful. Speak to an adviser. eSIM will be ready within 24 hours. Old eSIM gets deactivated straight away leaving me with no network. Awesome.
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MR NICE (@countycasual77) reported@O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks
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Alex scott (@Alexscott066) reported@O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?
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Alex scott (@Alexscott066) reported@O2 hi. Currently in Spain from UK. My phone gas connected with dara no problems but my tablet is connecting for emergency calls only and no data. Settings on both devices ard identical. Can you help?
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CurlyJelly (@paulineb1956) reported@StevieDee710 @O2 I've been with EE for yonks, will never not be
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Steve (@happystokey) reportedYou tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care
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Helen Jordan (@hel25071) reported@O2 Took my elderly mother all the way to your store in Merry Hill as she needs a new phone on contract but because my father is the account holder, the assistant would not help her. Disgraceful customer service and totally ridiculous as she pays the monthly bill for two phones.