O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Southport, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Southport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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Alf Myers
(@AlfMyers) reported
from
Preston, England
@O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Burtenshaw
(@Burte1981) reported
@O2 I am appalled by the continuing service I am getting. I've let it go in the past but now I fed up. I've spoken to someone who said a manager will call me (maybe) but I want this resolved today! As I have something in writing from u that u are not honouring
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Joanna Dawson
(@JoDawsonLaw) reported
Absolutely disgusted by the appalling service from @O2 trying to organise new phones and contracts for my childrens birthday. Upshot is there are no phones, no birthday gifts and no doubt 2 extremely disappointed boys in the morning
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Joanna
(@jojomadre1) reported
@MelButterflyRec @O2 Yep they are awful !!
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Charlotte Gill
(@CharlotteCGill) reported
An adviser even told me that "mobiles were meant for outside". As I have had insurance for years, I said, if it is the device, I'd like @O2 to replace it. But their insurance claims are only for damage, loss and theft. So I'd basically be better off breaking my phone on purpose.
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Sarah Lomax
(@SarahLomax19) reported
Ffs @o2 sort your network out!!!!
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Darren Hebden
(@Darren1Hebden) reported
@O2 appalling signal at Manchester airport, @VodafoneUK running on 5G while @O2 is steam powered. 👎
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Charlotte Gill
(@CharlotteCGill) reported
.@O2 are no use at all. When I moved into my new flat, I noticed that my phone couldn't make calls inside. I have been going back and forth with @O2 for nearly a month to fix the issue. They think it's a problem with the device - albeit they never investigated it.
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Gazray 👻
(@Gazray) reported
@blackstarz90 @O2 It’s awful where I live, it’s got particularly bad since they merged with virgin.
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Andy Rennie
(@andyrennie) reported
@O2 Still poor service in Tq3 ! O2 used to be the best in the area, but poor for the last 18 months with antenna movements or antenna issues but no reduction on bills or refunds
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@paulamkershaw @O2 @tescomobile Yeh seems to be network wide. As not even localised to my area seeing 5 of us having same issue... Sometimes some come through twice or 3 times as well.