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O2 Outage Report in Burscough, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Burscough, England

The most recent O2 outage reports came from the following cities: Preston, Leyland, Wigan, and Southport.

CityProblem TypeReport Time
Preston Internet 3 days ago
Leyland Internet 12 days ago
Preston Internet 1 month ago
Wigan Phone 1 month ago
Preston Phone 1 month ago
Wigan Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • Hurstchris2102
    Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • graceblazys_
    grace (@graceblazys_) reported from Bryn, England

    @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

  • james_danson
    James Danson® (@james_danson) reported from Seaforth, England

    @O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Seaforth, England

    Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw

  • james_danson
    James Danson® (@james_danson) reported from Kirkby, England

    @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

  • james_danson
    James Danson® (@james_danson) reported from Seaforth, England

    @O2 why doesn’t the help chat work on the app??

  • 17jkennedy
    Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • jennika28
    Jennifer Brown (@jennika28) reported from Maghull, England

    Please @O2 can you fix this now

  • skools
    paul dosset (@skools) reported from Saint Annes on the Sea, England

    Utter pile of **** @o2

  • Chris14210
    Chris Davies (@Chris14210) reported from Seaforth, England

    @O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.

  • laticsian
    Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • Chris_Mr_T
    Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

  • jasonbrownlfc7
    Jason (@jasonbrownlfc7) reported from Kirkby, England

    @O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?

  • _hayleighhxo
    Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • annieclegg_
    annie (@annieclegg_) reported from Preston, England

    presale isn’t for an hour and you’ve already logged me out of priority 3 times u freaks when r u gonna fix this bc i still haven’t recovered from harry presale @o2

  • MattyHenno
    Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • jennika28
    Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • leech77
    LISA LEECH (@leech77) reported from Formby, England

    @O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service

  • Hurstchris2102
    Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • londondines
    london (@londondines) reported

    @AbbieRoseSmith @O2 I’d like to hear what the complaint email is as I can’t get any help from o2 either

  • ashleybyrneMCR
    Ashley Byrne (@ashleybyrneMCR) reported

    @O2 how can I speak to a customer service human being about my bill and your constant texting and calling? Why do you not have a system where I can actually speak to someone? I’ve been with you 20 years or more and your service is absolutely appalling.

  • ShukranAli16
    Shukran Ali (@ShukranAli16) reported

    @O2 @TheO2 Your customer service team is such liars, you have bee taking extra money out of my account and also I have no service now, liars and messed up my whole network!

  • nicolakezia86
    Nicola (@nicolakezia86) reported

    @o2 I am so disappointed with your service. After upgrading in October, I was over charged £68, I was charged for Disney which should’ve been free, I was fobbed off when I queried, I requested the money owed was refunded to my bank and it’s taken off my bill. Terrible service.

  • TimberlandRBX
    TimberlandRBX (@TimberlandRBX) reported

    @O2 when my bill is due it says that it's been paid a few days after its due so then I think that I paid it then 2 weeks after the due date it says overdue then I had to pay directly can you fix this

  • BlackCatJack101
    Black Cat Jack 😺 (@BlackCatJack101) reported

    @Cc14935702 @Doctor7979 @O2 Never see him these days

  • AbbieRoseSmith
    Abbie Smith (@AbbieRoseSmith) reported

    @O2 does anyone answer your customer emails, 6 days and counting

  • Adam69459003
    Adam (@Adam69459003) reported

    @virginmedia @TheBHF @O2 How about you provide the services you take our money for you thieves. Been a week now and your “technicians” are still fixing the broadband issues. I’m sure you guys will let me off the £70 a month you charge me currently if I lose my job because you’re not money hungry at all.

  • ShukranAli16
    Shukran Ali (@ShukranAli16) reported

    @O2 Stop lying to your customers and fix your reps

  • bdpopsen
    Axelrod (@bdpopsen) reported

    @londondines @O2 No they haven’t. Diabolical customer service