O2

O2 Outage Report in Burscough, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burscough, Lancashire, England 11/30/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burscough, Lancashire, England

The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Southport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomSouthport TV
United KingdomNewton-le-Willows Phone
United KingdomLiverpool Phone
United KingdomSkelmersdale Internet

Community Discussion

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O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @atkin_julie @O2 I have had the same issues.

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 please help with sim swap, I have already DM you to help

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 This has no effect on my issue.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyMercer Andy Mercer (@AndyMercer) reported

    @O2 are a shambles! **** show

  • mytssmith s smith (@mytssmith) reported

    @O2 still can’t access the app. Or My O2. No chat help available. No communication.. from a communications company.

  • ArnieF1 David Emery (@ArnieF1) reported

    @O2 Cannot get logged into priority, it’s a joke. A loyal customer trying on app and website, and cannot get to the login screen. Poor infrastructure is no excuse, you @O2 knew what was coming, why were all customers forced logged out of our app last night.

  • ceryslindsay cerys towler (@ceryslindsay) reported

    @Stuart_of_skelf @O2 I had the same issue. No code sent!

  • andyfilby andy filby (@andyfilby) reported

    @virginmedia @O2 I'm having a real bad problem with both you companies and its got me to a point where I've run out of heart trying to communicate with you both, I have recently been a victim of mobile phone fraud, yet I feel like the fraudsters with you 😡🤬

  • MattGCraig Matthew Craig (@MattGCraig) reported

    Almost 5 hours later and @O2 still haven't addressed the glaring problem with their Priority app that's stopping me (amongst many many others) accessing the Peter Kay ticket presale. I've never seen anything so shambolic!

  • HalleWeen2012 Me (@HalleWeen2012) reported

    @O2 hi can someone help please i sent a dm before 8 this morn regarding logging into my02

  • kimmie350 kim milner (@kimmie350) reported

    @lockard_fawn @SaraThornton1 @O2 It’s disgusting. I finally got on the site and had to do 4 different matches to chimneys and bikes etc so good knows how they all have these! By the time I had done the 5 matches the damn tickets had gone. Still no tickets heading my way! Good luck.

  • agent0708_ K (@agent0708_) reported

    @KW1983 @peterkay_co_uk @O2 Me too, there full of **** haven’t got pass log in stages

  • The_jenn_nelson Jennifer Nelson (@The_jenn_nelson) reported

    @O2 Still not working 😭