O2

O2 Outage Report in Burscough, Lancashire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burscough, Lancashire, England 03/14/2026 11:55

March 14: Problems at O2

O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burscough, Lancashire, England

The most recent O2 outage reports came from the following cities: Liverpool, Preston, Wigan, Southport and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomPreston Internet
United KingdomWigan Phone
United KingdomPreston Phone
United KingdomWigan Total Blackout
United KingdomSouthport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • KatieLouiseGunn 𝖪𝖺𝗍𝗂𝖾 (@KatieLouiseGunn) reported from Saint Annes on the Sea, England

    @O2 I’ve direct messaged screenshots, can you look into this? I’ve never had problems in the past.

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • LeeJLewis leejlewis (@LeeJLewis) reported from Preston, England

    @O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..

  • AlfMyers Alf Myers (@AlfMyers) reported from Preston, England

    @O2 How can I stop receiving letters from you for someone how has never lived at my address? After 4 attempts of using your help desk. I've had 4 different responses and I'm still getting mail.

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • damonp007 Damon Pollard (@damonp007) reported

    As if things couldn’t get much worse..@O2 have cut me off due to unusual charges on my account as a result of £213 worth of calls to @WizzAirUK_W9 trying to resolve the issues of my flight/holiday cancellations! Thanks again @WizzAirUK_W9! #WizzAir #Gatwick

  • hcdw1988 Hannah (@hcdw1988) reported

    Hey @O2 it's been two months and my 4G is still unusable in my local town centre. I'm a pretty angry and disappointed new customer over here 😒

  • Nerd_with_bird Vix M (@Nerd_with_bird) reported

    @O2 Bad enough to strip back the caffe nero from once a week to once a month, even worse when you check the app every day to try to use your one free coffee a month and it says 'out of stock' every day. If you're to do this surely make sure everyone gets to use it?

  • DanielAllsopp Daniel Allsopp 🇬🇧 (@DanielAllsopp) reported

    @O2 I need to pay off my device plan and cancel the contract attached to that number only. First, is that possible and second, what’s the best way to do that these days? O2 chat seems to have disappeared. Thanks.

  • Mummotutu Carly (@Mummotutu) reported

    @O2 Not really..every hour or so the signal might jump up, but right now, for example, I have zero bars.

  • AlisonGascoigne AFG (@AlisonGascoigne) reported

    @O2 URGENT, have reported fraud on my account twice, it’s my daughter’s phone. Both times told by your rep to cancel direct debit. Now get notice that account overdue and O2 have cut the calls and data. My daughter is travelling late tonight and cannot use her phone.

  • Mummotutu Carly (@Mummotutu) reported

    @O2 No. I'm.saying that I've been away all week and have had terrible signal in all areas mentioned,,even while on well known motorways where signal has been good previously. Locally to where i live, I cannot get good 4g signal and only 1 or 2 bars reception which drops often

  • mscdy MSC (@mscdy) reported

    @O2 I was a VM customer, i signed up for Volt, asked about promotions and was told to speak to O2 - O2 said wrong info talk to VM, called Vm told promotions 4 new customer only cancelled the order, got bill by o2, resolved but now have just got another 02 bill I don’t have contract!

  • dan_v_fat Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • MissWittank Rock Lobster (@MissWittank) reported

    So @O2 delivered one of the texts I sent to my mum on Friday at 4am this morning. Her sister is ill in hospital so she thought it was the ward contacting her with bad news. 😡 Meanwhile texts from the £50 backup phone I got from @ThreeUK are now working perfectly. 👍