O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Burscough, England
The most recent O2 outage reports came from the following cities: Preston, Leyland, Wigan, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Internet | 3 days ago |
|
Leyland
|
Internet | 12 days ago |
|
Preston
|
Internet | 1 month ago |
|
Wigan
|
Phone | 1 month ago |
|
Preston
|
Phone | 1 month ago |
|
Wigan
|
Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Craig Parry (@craigparry85) reported from Kirkby, England@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 please help with sim swap, I have already DM you to help
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandHaving to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, EnglandAfter complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Michael Treadwell (@Treaders1984) reported from Penwortham, England@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@atkin_julie @O2 I have had the same issues.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 This has no effect on my issue.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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p8r8s (@p8r8s) reportedHi @O2 - my wife and I have got a pay as you go SIM each (just moved back to UK), however none seem to be 4G (even though we’re in 5G network area + 5G phones). Is it possible to switch on 5G for us?
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Isaac Thompson (@isaac_t_6) reported@roberte46763910 @O2 They give users a lot of runaround on issues like this, you can message “incsunlocks” on instagram to get it unlocked, they helped me out with mine
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p8r8s (@p8r8s) reportedHi @O2 - my wife and I have got a pay as you go SIM each (just moved back to UK), however none seem to be 5G (even though we’re in 5G network area + 5G phones). Is it possible to switch on 5G for us?
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Mark (@mellowmark) reported@colinrtalbot @O2 I ordered a new phone from them a few years ago, it arrived damaged but they refused to refund or replace it, implying that I might have caused the damage! Went into an 02 shop to complain, but because I ordered online they refused to help me and just phoned the 02 helpline &
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Daniel Gruszczyk (@DGruszczyk) reported@ThreeUK can you explain to your (potential) customers why you keep charging money for phones that are already paid off if a customer forgets to contact you? In times of #CostOfLivingCrisis £25/month for 6 months is a lot of money! @O2 can do it, why can’t you too?
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Stell (@lucypoliticat) reported@colinrtalbot @O2 Sorry to hear it. Recommend Utility Warehouse as a customer for 8 years. Got 2nd phone from EE last year but will go back to UW as soon as contract over.
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AVFC_MIDGE (@AVFCMidge) reported@jodielouiseart @O2 They just have generally awful service. Could never get 5g in my house on either giffgaff or sky (both run on 02) but since I’ve moved over to EE I’ve had no trouble getting 5g just about everywhere I go. Best switch I ever made.
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1 (@mr_shi2) reportedMy God must judge @O2. You people are stressing me with poor signal. This is the beginning of the end of our relationship.
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sam (@sam10172910) reported@O2 why is your signal so poor in #guildford? I have 4 bars of 4g signal, yet I can’t use mobile data until I’m 2 miles out of town and join a different mast. It’s been like this since I joined o2 a year ago. Lots of people on o2 report the same issue
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Helen Valliday (@HelenValliday5) reported@MarymoBelfast @O2 They up 2 everything some poor souls will fall for it.