O2 Outage Report in Burscough, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Southport, St Helens, Liverpool and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Southport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
-
Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
-
Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
-
Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
-
Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
-
Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
-
Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
-
McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
-
Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
-
Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
-
Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
-
leejlewis
(@LeeJLewis) reported
from
Preston, England
@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
-
Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
-
Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
-
James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
-
Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
-
Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
-
Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
-
THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
-
Jay Unsworth
(@shafterjay) reported
from
Wigan, England
@O2 is there a issue with your app / website can’t get access
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
cemtex
(@cemtex1) reported
@O2 Hi, I hold a samsung s22 ultra handset, I've had no internet on my phone today even though I was getting 5g reception, why is it that once I switched off the 5g and reverted back to 4g the internet started working again, What's the point of rolling out 5g if it's not working?
-
blondie
(@scot_lass) reported
@O2 so been sending messages since Christmas about the esim not working now a actual sim not working either my husband phone has no service now he can’t make or take calls your company really is something else he can’t contact you to let you know great work @O2
-
CharlieBear🐻
(@Smart_Charlie4) reported
Hi @O2. I recently upgraded my phone to another network and paid my final bill prior. You sent a rather threatening letter despite this. I have been charged £122.76 on top of my payment and when calling your paid CS number again for a refund, you send £4.22. Not happy please help
-
JAC
(@JackCl1975) reported
@O2 Hello, I ordered a phone to be delivered today, after 4-5 hours of being messed about by your diabolical customer services apparently it will not be arriving today. How do I cancel this and my three children’s contracts please, I cannot reasonably pay you any more, it’s joke
-
kevin
(@kevinrichhard) reported
@O2 I urgently need to speak to someone in 02 business to sort out a lost SIM. I’m abroad and I can’t call to any support numbers from O2. Please can someone assists ASAP, thank you.
-
Jodie
(@Jodie43514729) reported
@O2 hang up on me when I've got a problem?? What kids of customer service is that? 🤔
-
blondie
(@scot_lass) reported
@O2 what is needed to get some assistance from anyone at your company well someone that will actually listen and act on it 2 visits to the shop = 30 mile round trip numerous online chat sessions several calls= still no help and now no service on 2 phones ? Still not listening!
-
Sophia Kearney
(@phizwald) reported
@O2 having an absolute nightmare getting my phone delivered with you. Terrible way to start the contract. Need to speak to someone urgently today but I’m calling from three abroad and your abroad number on google doesn’t seem to be working how do I contact someone???
-
Jace
(@SmallStocksJay) reported
Are all UK carriers going to sort out the poor VOLTE issue before you turn off 2 and 3G? Signal is there but calls frequently hang and the recipient of the call can not hear the caller. #4G #5G #poorcallquality @ThreeUK @O2 @VodafoneUK
-
JAC
(@JackCl1975) reported
@O2 You’ve been busier than usual on every single occasion I’ve got in touch with you since 2010, but you are perfectly happy to charge me for the privilege. Your customer service is worse than HMRC, that takes some doing, believe me