O2 Outage Report in Burscough, Lancashire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (31%)
-
Total Blackout (14%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Preston, Wigan, Southport, Liverpool and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Wigan |
Phone | |
| Preston |
Phone | |
| Wigan |
Total Blackout | |
| Southport |
Phone | |
| Wigan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
-
amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
-
Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
-
Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
-
Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
-
Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
-
Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
-
steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
-
Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
-
Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
-
TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
-
Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
-
AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
-
amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Leigh Bullimore
(@bullyathome) reported
@itsonlymeruth @O2 No, when I called O2 customer services they were adament this wasn't happening and if I wanted to leave I'd need to pay my early termination charge... Will be trying again today...
-
Ryan Williams
(@williamsXbaby) reported
Hello @O2 , can you please explain to me why I've spent all morning on the phone to 4 different people at your call center with my complaint only to be told the robots won't work right. Passed from pillar to post with my complaint and got absolutely nowhere.
-
Andrew Flint
(@AndrewFlint1985) reported
@O2 Not just my house. 4G anywhere I go so unless I’m on the WiFi I can’t really do much even stream music. Phone signal is anywhere near where I live not just the house and when I use your coverage site it says I should be fine
-
Stephen Shenton
(@TheSteveShenton) reported
@O2 The app works but I don't always have my phone to hand. I would still like to be able to access the website. It doesn't work with any computer or browser.
-
⭐️ Miss T ⭐️
(@toxic77rose) reported
@O2 I'm a tesco mobile customer but my work tablets that are o2 were dropping out at exactly the same time
-
Dave
(@LinfordDave) reported
@O2 Problem is it’s been about 3 months
-
Robin Rimbaud - Scanner
(@robinrimbaud) reported
@cassieldotcom @O2 No, Nick, that would never happen. I'm sure that was painted on the side of a bus somewhere!
-
Lou Armer 🦙
(@bossarocker) reported
@O2 Lol, how hard is it to resend an email? It's only the links that need fixing. You should have done this yesterday as soon as customers alerted you to the problem. Anyway, it's all moot now as I won't be a customer of yours for much longer.
-
Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
-
specimen♡girl
(@kizamilovemail) reported
hey @O2 i think you might want to sort out the amount of number spoofing scams on your network bc ive just had to explain to a confused man that no, my sister didn't phone you plusnet never did this to me