O2 Outage Report in Burscough, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Burscough, Lancashire, England
The most recent O2 outage reports came from the following cities: Seaforth, Southport, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Seaforth |
Phone | |
| Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Craig Verity MIH MBII
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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Jay Unsworth
(@shafterjay) reported
from
Wigan, England
@O2 is there a issue with your app / website can’t get access
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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McAiney Ⓜ️
(@mcainey88) reported
from
Preston, England
@O2 no signal or Internet here in preston. Is service down?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Thomson 🏴
(@carolthomson131) reported
@Dent29Dent @O2 Good luck with getting through to Customer Service - took me over 2 hours and still didn’t receive help.
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ijlal
(@zaidizz) reported
@O2 When it comes to providing the worst customer service in the Country, O2 can rival anyone. It's as uncommon to speak with a helpful person as it is to win the lotto. Its customer service is terrible.
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Roisin Hickey
(@RoisinHxxx) reported
@O2 Hi i was in store today, and I spoke with customer service who advised that the issue would be sorted within 4 hours, it’s still not fixed, I have no service since yesterday
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Viktoria
(@viktoriadoh) reported
@Hjharris5 @O2 I have up after being on hold for 3 hours. Just going to a different service as o2 is shocking lol.
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Chris Eastoe
(@ChrisEastoe) reported
@O2 After mailing help ,told to contact o2 direct, who says I'm not entitled, back to complaints I go
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Bewildebeest
(@ElectricBrahms) reported
@Tankslider @O2 'Oh dear James - please DM us so we can appear to be doing something whilst just ignoring you all over again'. Can never get my head round the fact that there are people who actually think like that. What if a member of their family rang up - would they **** on them as well ?
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Nick
(@womblemk3) reported
Hey @O2 and @virginmedia Why am i getting passed about your customer service teams like a used rag to get things sorted which should have been done in one conversation!! There's a marked difference between 3gb doubling to 6gb and 6gb doubling to 12gb!!
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RobbTerr
(@ro65876126) reported
@O2 If you can’t use your phone because the network signal is so bollocking **** in the town and surrounding towns, you’re being conned out of a monthly contract payment. **** O2.
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Hjharris
(@Hjharris5) reported
@Debzizztweeting @O2 @virginmedia They don’t care! I am disabled and had no signal when I broke down! O2 are just out for profit. I’m leaving.
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Hjharris
(@Hjharris5) reported
@O2 @stefanel619 Would you or any staff at chat like to help me with my issue? Or just ignore me like you usually do? Guess ombudsman complaint doesn’t bother a company making so much money out of its long suffering customers 😡