O2 outages and service status in Burscough, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burscough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burscough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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Chiara Oxley (@Archaonday) reported from Wigan, EnglandThe @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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ste boardman (@SJONheating) reported from Seaforth, England@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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The Firkin (@thefirkinbar) reported from Newton-le-Willows, England@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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leejlewis (@LeeJLewis) reported from Preston, England@O2 It's not my postcode, it's one I'm regularly in where the issue seems to be consistent..
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Sal (@sallyann6) reported from Seaforth, England@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻 (@Natalie_Sharpp) reported from Preston, England@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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James Danson® (@james_danson) reported from Seaforth, England@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
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James Danson® (@james_danson) reported from Seaforth, England@O2 why doesn’t the help chat work on the app??
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Chris Davies (@Chris14210) reported from Seaforth, England@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Curry (@Paulc2nd) reported@BillCockaCha @O2 I am experiencing the same issues. I don't know why @O2 have to constantly ask separate individuals what they are experiencing when multiple people are experiencing the same problem !
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jodie ꕤ saw ari x5 (@imperfectforagb) reported@O2 @O2 i already sent formal complaints by email to the access team and the arena, over a week ago, and they never replied.
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Rob Baker-Johnson (@RobBakerJohnson) reported@O2 you are a disgrace. You failed to provide a service and charge me over £600 as you forced me to move supplier. You help or support from you at all. Didn’t even send a bill went straight to dept recovery company. Over 30 years loyal custom from me and this is how you treat us
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STEVEN LOATES (@Loatesy95) reported@O2 I’ve travelled all over the place this year and I’ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse
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john (@jhargie4) reported@o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!
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Christopher McLarnon (@mclarnonc) reported@O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.
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Mr H (@ThatBloke0101) reported@O2 you claim you have the perfect connection..so why am I getting slow loading times for normal Web pages when in built up areas? Last week at Ashton Gate, Bristol. No signal. Right now, im in Weston-Super-Mare in a trading estate with a god awful signal.
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Lauren McLellan (@lmclells90) reported@o2 Now I am receiving threatening messages to say my account is going to be suspended, I owe additional charges and my credit rating will be affected. I am 6 days post partum and was v poorly giving birth having me rushed into hospital as an emergency. I do not need this.
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🎗️Turnbull and Proud 🍉💚🏳️🌈🏳️⚧️ (@Dgooch66) reported@hornysince6 @O2 If that's the way to you feel then feel free to **** off and stop bothering me
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Rachael Mcmurray (@_mcmurray) reportedWhy is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2