O2

O2 Outage Report in Burscough, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burscough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burscough, Lancashire, England 12/03/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burscough, Lancashire, England

The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Southport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomSouthport TV
United KingdomNewton-le-Willows Phone
United KingdomLiverpool Phone
United KingdomSkelmersdale Internet

Community Discussion

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O2 Issues Reports Near Burscough, England

Latest outage, problems and issue reports in Burscough and nearby locations:

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • CraigVerity1 Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England

    The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 please help with sim swap, I have already DM you to help

  • CraigVerity1 Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

  • SamAspinall95 Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • VenkmanStantz VenkmanStantz (@VenkmanStantz) reported

    @O2 currently in USA and the reception is terrible! It happened a few weeks ago too. Anyway it can be fixed?

  • ScottyGWood11 Scott (@ScottyGWood11) reported

    @O2 like many signal is utter tripe most places.. is there an issue in general? Full bar 4G and can’t do much if I’m not on wifi? Going to clear my contract and move to @EE it’s been months and months of this.. #o2signal

  • cornishcarspots Paul Renowden (@cornishcarspots) reported

    last weekend, upgraded two new phones, received one of them and experienced totally disappointing customer service for the other - not for the first time, either. Care to actually help this time @O2, as the people in the call centre yesterday seemed very reluctant.

  • WEIR333 Graeme Weir (@WEIR333) reported

    @nicmul84 @O2 My wife’s O2 has been terrible for the last 5 months the shop is terrible for customer service and the phone line is awful. Struggling to cancel the contract

  • jobloobird Jo Owen (@jobloobird) reported

    @O2 is anyone answering tweets or dms at all? Shocking customer service as per.

  • manatmillets Peter Loomes (@manatmillets) reported

    Yet again I’m in a major uk city, right in the middle of Bristol and there is no internet on @O2 #O2 common do some investment instead of the stupid surveys you keep sending out.

  • Abhishe91859600 Abhishek (@Abhishe91859600) reported

    @O2 306529644, this code didn’t work at Greg’s. Please resolve this issue ASAP

  • SRhysMorris Rhys (@SRhysMorris) reported

    3 times I’ve requested to make a complaint to @O2 and every time they are rejecting me even making one! Is it time I take the matter to the @TheFCA?

  • xo_CL30_ox • C L E O • (@xo_CL30_ox) reported

    @O2 my contract ends tomorrow, can I have some help cancelling my airtime plan, please?

  • broejoro brojo (@broejoro) reported

    what a crap customer service @o2