O2 Outage Report in Seaforth, Sefton, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Seaforth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Seaforth, Sefton, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Runcorn |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Seaforth, England
Latest outage, problems and issue reports in Seaforth and nearby locations:
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 can’t get through on the phone, I need help please ?
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Gillians
(@Donnasgilly) reported
@parkz1892 @O2 Im 3 weeks almost. I’ve seen some people are 6 weeks plus so I’m really not hopeful of the 4 week estimate I was given. Wish I went with another network now. Anyone that goes over the 4 weeks should be given a form of compensation @O2
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Liam Warren
(@Warren24Liam) reported
@O2 when is the mast going to be fixed?? No signal or 4g,5g since Monday???
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Lilybet
(@lillybet2021) reported
@O2 Why are you insisting customers move to DD payments yet provide no way of doing this online so we have to sit in a 15 min phone queue? Also, I'm not paying 2 consecutive device plans for the 3 handsets on my account because your system is crap. Not moving to DD as a result.
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Nick Eagle
(@nickeaglephoto) reported
@O2 absolutely awful customer service and its not good enough.
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Alex Rolls
(@alexrollsuk) reported
@O2 My contract renewal phone some how being delivered to my old address. Called Monday. Advised delivered Tuesday. Called Tuesday. Advised delivered today. DPD still showing "Your parcel is held in our depot" in the wrong city. Can someone please fix this for me?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@bapster185185 @O2 @bapster185185 That happens to me as well. Was it the agent who dropped the line or is it a connection issue?
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Aneesh Varma
(@AneeshVarma) reported
@MrsJenWebb @O2 Hmmm. This seems to be a bigger issue then?!?! Did you have to ring them up?
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Coombes Cars
(@CoombesCars) reported
@O2 And there was me thinking it’s just me with a substandard service from @O2 with constant mast issues. Twice this week already and it’s only Wednesday. I wouldn’t advertise your brand from the comments in this thread if I were you.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ChildAnastasia @O2 @ChildAnastasia I completely and utterly agree with you O2’s customer services is a actual joke.
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Laura
(@laurajayne_A) reported
@O2 Hi, I moved into our new house nearly 5 weeks ago and have no cellular connection (I believe due to a local broken mast). Guarantees of fixes are continually delayed. Please can you provide latest update and also confirm applicable refunds for lack of service until fixed.