O2 Outage Report in Formby, Sefton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Formby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Formby, Sefton, England
The most recent O2 outage reports came from the following cities: Liverpool, Birkenhead and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Southport |
TV | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Formby, England
Latest outage, problems and issue reports in Formby and nearby locations:
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Adkin 💙
(@ChrisAdkin8) reported
Dear @O2 you have sent me stream of letters just before Christmas for a phone contract I have never had, you are unable to present me with a copy of the contract I have supposedly signed, nor any details of the contract period
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Niamh
(@nmhrbrtsn) reported
@O2 I ordered a new phone and contract this afternoon and now on my current hand set I’ve had NO service for hours and I cannot ge through to any customer service reps? Will I get my service back? Need this phone to function tomorrow before new one arrives!
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Jamie Reed
(@JReed1983) reported
@O2 Can you explain why my new phone purchase was cancelled which I ordered via mobile phones direct on your network ?
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Big G
(@BigGRTW) reported
@O2 this is out of order! 3 hours on hold- provided my security details 4 times line dropped twice never called me back and now told me the wait is over an hour long so can’t take my call Because you close at 9??DISGRACE! @ofcom @WhichUK
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Alison 💙 🇪🇺 🕷️#Maskateer #CleanEnergy
(@AlisonKMurray) reported
@O2 I've been trying to get the sorted for months and today, I had two different help chats open on different platforms and had to log into a Thurs only to find out that there are no people to actually fix anything.
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yilank™
(@yilank) reported
@O2 Don`t closer look. until november 2021 20 times your colluague said same words. Anyway. No worries. I have names, and even i have records about how rude your colluagues. jesus, How bad company.
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Niamh
(@nmhrbrtsn) reported
Nah **** @O2 for just DISCONNECTING my current phone??? Hello my new phone and sim are IN THE POST?! Why ******** would you do that 😭 now I have no phone for all day tomorrow at work. I’m so ANNOYED 😡😤
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Annabel Evans Kelly
(@AnnabelKKelly) reported
@O2 I have contacted the reps on your app multiple times and they have not fixed the issue
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Ryan
(@Ryan34Mc) reported
@O2 is a joke of a company, will be leaving this **** as soon as I can!!
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richie
(@richieb65288577) reported
@O2 raised a complaint over 5 days ago following numerous calls to a shocking call centre service. Promised a call back from a manager on 29th December within 24hr and nothing since. Been customer for decades and feels like this counts for nothing. Your service used to be good!