O2

O2 Outage Report in Formby, Sefton, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Formby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Formby, Sefton, England 04/16/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Formby, Sefton, England

The most recent O2 outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool E-mail
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

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O2 Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

  • Paul_Newton37 Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • PhillyG_83 Philip Gordon (@PhillyG_83) reported from Southport, England

    @O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bert34589 J (@bert34589) reported

    @O2 help please, I have sent my phone to O2 recycle! Royal mail tracking is showing it's been delivered but I have received nothing back, tried emailing and calling but no success 🤷

  • alltheIarryIove XO (@alltheIarryIove) reported

    @O2 hello 👋🏼 i just upgraded my phone and have done a sim swap, however it’s been over 24 hours and I still don’t have signal on my new phone?

  • CannonsLeft CannonsLeft (@CannonsLeft) reported

    @O2 I am being charged for Amazon Prime even though it was free with my new phone package. Cannot cancel through Amazon as it was purchased by a 3rd party, namely O2. I’m still within my free 3 months and have toggled the auto renew yet still being charged

  • AndrewL35706723 FUX SNOOZE (@AndrewL35706723) reported

    @O2 @educationgovuk As long as these people aren't expecting good coverage, problem still not fixed

  • wormston_95 William Ormston (@wormston_95) reported

    @O2 hey, I’m paying monthly for a Apple Watch series 6 and a airtime plan but I’m finding myself just connecting it to my phone and not using the plan/data. Would it be possible to ring up and cancel the airtime plan and still pay for the Apple Watch?

  • Mr_RT_ Rich T (@Mr_RT_) reported

    @O2 hi, I am having issues with signal. I've sent a DM. Please reply ASAP. Thanks

  • TelefonicaUK Telefónica in the UK (@TelefonicaUK) reported

    At @O2, we’re proud to support home schooling families through the @educationgovuk’s Get Help with Technology scheme. Read more 👇🏾

  • blacksmithdanny exblacksmithdanny (@blacksmithdanny) reported

    Wow @O2, 27 minutes on the phone in a queue, when I finally got to speak to an advisor I was cut off!!! Terrible service!!!

  • Lucyall80343656 Louisa imrie (@Lucyall80343656) reported

    @O2 can you please help! I had my number moved over from EE providing you with my PAC code and my number has not been transferred and now I have no service on my phone

  • ScreenNut Screen Nut (@ScreenNut) reported

    I will add that @O2 are a great service provider, and they're customer service is good when you can hold of them. But I'm pissed off how difficult that id to do.