O2 outages and service status in Formby, England
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- O2 generated 0 outage signals in the last 24 hours around Formby, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Formby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Formby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Formby, England
The most recent O2 outage reports came from the following cities: Liverpool, and Southport.
| City | Problem Type | Report Time |
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Phone | 9 days ago |
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Phone | 15 days ago |
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2 months ago | |
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Phone | 3 months ago |
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Internet | 4 months ago |
Community Discussion
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O2 Issues Reports Near Formby, England
Latest outage, problems and issue reports in Formby and nearby locations:
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David Marsh (@Double10Dave) reported from Aintree Village, England@BeckyKingston @O2 I'm paying for 4 lines and been with them for years, never got a thing off them 😥
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Margaret Condron (@CondronMargaret) reported from Liverpool, England@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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ste boardman (@SJONheating) reported from Seaforth, England@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Philip Gordon (@PhillyG_83) reported from Southport, England@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Adam Dumbleton (@adamdumbleton87) reported from Liverpool, EnglandHoping someone at @O2 can help me I’m trying to access my
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Ffi Davies (@Ffilly95) reported from Liverpool, England@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Jake ✌️ (@JakeMoyles1) reported from Liverpool, EnglandPay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 anyone able to help, can’t get through on phone ?
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Ian Parks (@IanParks_) reported from Prescot, England@O2 sorry I left you for @EE, awful network! 😰😰
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Gary (@GaryLiverpool) reported from Liverpool, EnglandOver an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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James Danson® (@james_danson) reported from Seaforth, England@O2 why doesn’t the help chat work on the app??
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Jennifer Brown (@jennika28) reported from Maghull, England@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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Vicky Bee (@ItsVickyBee) reported from Liverpool, England@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 Most phones from 2020+ actually support eSIMs! What phone are you rocking? We might be able to help you out 👀
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ji 🇵🇸 🏴 (@JunaidIqbal0) reported@O2 trying to correct my DoB on my contract seems to be beyond O2 ability. 6 days in, countless calls to customer service, visits to local O2 store and logging a complaint and still no closer to a resolution.
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Riemenschneider’s Horse (@larrythehook) reported@O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎
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Harriet Sergeant (@HarrietSergeant) reported.What’s happened @O2? Since merging with Virgin, topping up data has gone from two taps to a Kafkaesque ordeal. App requires an email that never arrives. Phone numbers unrecognised. Anyone found a workaround - carrier pigeon perhaps?
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Viridis (@Lord_Viridis) reported@1903bw @O2 They can't, they've been told about it *checks date 5 months ago. They broke it and don't know how to fix it, I have complaint reference numbers but worthless unless they actually fix their customer account portal Can't wait to be shot of them
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Thomas Herd 🇬🇧🏴 (@herd_thomas) reported@O2 Account locked out. Dear all my o2 account is locked and has been for approx 1 month with a couple of your agents promising to look into the issue and nothing has happened. This is frustrating and very poor service. I need my account unlocked asap.
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Mike Waterson (@waterson_mike) reported@englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible
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Maenie (@Maenie) reported@RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.
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Kieren Bushnell (@kbushnell1975) reported@O2 Waste of time doing so, and you sending me a copy and paste apology every time doesn't cut it anymore. I need everyone to know how awful you truly are.
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EnochR (@NRSmith167) reported@O2 Why is it that when we text PAC to 65075 from our mobiles you never send it and cause us to ring you.