O2 Outage Report in Maghull, Sefton, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Maghull, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Maghull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Maghull, Sefton, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Maghull, England
Latest outage, problems and issue reports in Maghull and nearby locations:
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Gillians
(@Donnasgilly) reported
@parkz1892 @O2 Im 3 weeks almost. I’ve seen some people are 6 weeks plus so I’m really not hopeful of the 4 week estimate I was given. Wish I went with another network now. Anyone that goes over the 4 weeks should be given a form of compensation @O2
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Liam Warren
(@Warren24Liam) reported
@O2 when is the mast going to be fixed?? No signal or 4g,5g since Monday???
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Lilybet
(@lillybet2021) reported
@O2 Why are you insisting customers move to DD payments yet provide no way of doing this online so we have to sit in a 15 min phone queue? Also, I'm not paying 2 consecutive device plans for the 3 handsets on my account because your system is crap. Not moving to DD as a result.
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Nick Eagle
(@nickeaglephoto) reported
@O2 absolutely awful customer service and its not good enough.
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Alex Rolls
(@alexrollsuk) reported
@O2 My contract renewal phone some how being delivered to my old address. Called Monday. Advised delivered Tuesday. Called Tuesday. Advised delivered today. DPD still showing "Your parcel is held in our depot" in the wrong city. Can someone please fix this for me?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@bapster185185 @O2 @bapster185185 That happens to me as well. Was it the agent who dropped the line or is it a connection issue?
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Aneesh Varma
(@AneeshVarma) reported
@MrsJenWebb @O2 Hmmm. This seems to be a bigger issue then?!?! Did you have to ring them up?
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Coombes Cars
(@CoombesCars) reported
@O2 And there was me thinking it’s just me with a substandard service from @O2 with constant mast issues. Twice this week already and it’s only Wednesday. I wouldn’t advertise your brand from the comments in this thread if I were you.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ChildAnastasia @O2 @ChildAnastasia I completely and utterly agree with you O2’s customer services is a actual joke.
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Laura
(@laurajayne_A) reported
@O2 Hi, I moved into our new house nearly 5 weeks ago and have no cellular connection (I believe due to a local broken mast). Guarantees of fixes are continually delayed. Please can you provide latest update and also confirm applicable refunds for lack of service until fixed.