O2 Outage Report in Southport, Sefton, England
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The latest reports from users having issues in Southport come from postal codes PR8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southport, Sefton, England
The most recent O2 outage reports came from the following cities: Blackpool, Southport and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackpool |
Phone | |
| Southport |
TV | |
| Skelmersdale |
Internet | |
| Skelmersdale |
Phone | |
| Lytham St Annes |
Phone | |
| Blackpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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ke-We
(@Kevwe_Emefe) reported
from
Blackpool, England
@O2 @DaveEdmunds01 You guys need to do better,I tried the upgrade way and it worked and the lady on the other end promised to put me through to the right department only to hang up on me
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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ke-We
(@Kevwe_Emefe) reported
from
Blackpool, England
Lol finally got through to someone @O2 only for them to hang up on me - I understand times are difficult right now but don’t take my money and not answer the phone when I need answers @TheO2
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@HubbleAJ) reported
@O2 Hiya I appreciate that, however it’s had a fault for over a year, surely this isnt acceptable standard of customer service ?
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Robert Andrew
(@robboandrew) reported
@O2 ive had signal problems yesterday and no signal all day today in N9 London whats going on ?
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Mind Blower
(@MindBlo70381492) reported
@O2 o2 you are killing me right now. Never experienced such poor customer service.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Lulu Eden
(@lulu_scarlett) reported
@O2 yet again no solution in regards to O2Recycle and I sent my phone to you 3 weeks ago. I've tried calling, emailing and DMing you and keep being given incorrect phone numbers to call. My phone was delivered to you on the 30th November, so where is my confirmation and payment?
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scott lane
(@misspiggysbbq) reported
@O2 Amazingly poor customer service is being blamed on this pandemic. Disgusting!
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demoness
(@demones52947340) reported
@O2 never listen, never believe anyone, and cannot even spell ‘respect’. They expect it, but never give respect.
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Mind Blower
(@MindBlo70381492) reported
@O2 Placed an order with you for collection. Yesterday 8pm received an email stating 2 days to collect. This afternoon received an email stating order had been cancelled. Called the collection point store who were of no help. Customer services were unable to help either
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Andrew Gordon
(@ag247999) reported
@kado897 @JuliaHB1 @O2 are always quick to answer call and actually deal with problems. Excellent service
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Mind Blower
(@MindBlo70381492) reported
@O2 Thoroughly disappointed at the performance of o2 in handling this situation. Really serves to differentiate this company from the real decent players in the market. O2 have so much to learn. Whole experience has been terrible at a very difficult time for me and my family.