O2

O2 Outage Report in Southport, Sefton, England

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The latest reports from users having issues in Southport come from postal codes PR8.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southport, Sefton, England 02/18/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southport, Sefton, England

The most recent O2 outage reports came from the following cities: Southport and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomSkelmersdale Phone
United KingdomSouthport Phone
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomSouthport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.

  • PhillyG_83 Philip Gordon (@PhillyG_83) reported from Southport, England

    @O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving

  • Kevwe_Emefe ke-We (@Kevwe_Emefe) reported from Blackpool, England

    Lol finally got through to someone @O2 only for them to hang up on me - I understand times are difficult right now but don’t take my money and not answer the phone when I need answers @TheO2

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • Treaders1984 Michael Treadwell (@Treaders1984) reported from Penwortham, England

    @O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted

  • redarrowslover JoJo (@redarrowslover) reported from Saint Annes on the Sea, England

    @O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @atkin_julie @O2 I have had the same issues.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • donnalondonhill Donna Maria (@donnalondonhill) reported

    @CliveR39 @virginmedia @O2 Having the same problem, port from Vodafone to O2, still not working, beyond frustrated #O2

  • JMitchell1284 James Mitchell (@JMitchell1284) reported

    @O2 please help with my number transfer from my previous network - old (Three) SIM disconnected on 29th Dec as expected but new O2 SIM has said "SIM not provisioned" for 24hrs and counting. No service at all since then which is not ideal. Can you please look into it?

  • dkinnear David T Kinnear (@dkinnear) reported

    No one could make chaos more chaotic than @O2 - who seem to have literally no concept whatsoever of customer service online, in the store or on the ‘phone. Wasting hours for the simplest addition of a line. Only wish @Verizon was in the UK to provide some real competition.

  • CliveR39 Clive R. (@CliveR39) reported

    When does misinformation become telling lies @O2 ? Agent on phone 1pm stated number port 'would complete by 6pm today', agent at 5.55pm advised of backlog and delay to Jan 3. Very unhappy @virginmedia customer contracted to port in.

  • znk00093 .... (@znk00093) reported

    This image is taken from the @O2 community forum page on their site. We can't ask whatsapp about the issue as they keep referring us to you @O2. Unable to get any feedback on my case same for other customers. Customer service @O2 are rude. Why are we treated like this?

  • Gareth_Harries Gareth Harries (@Gareth_Harries) reported

    @O2 I’ve clicked on the Disney+ Extra at £5.99, but it doesn’t then load anything other than the same for £7.99. That’s not the saving of £2 per month that you’re offering. Is there anything you can do to help with this? Thanks

  • revelations178 Alan Znowski (@revelations178) reported

    @O2 disgusting company who took £600 out of my account for a returned item in the 14 day cooling off period! Worst company services experience ever.

  • BartekW83237105 B̸̛͙̣͓̗̊͆͛̋̅͝a̶̤͖̗̠̜͍̩͂͂r̵̛̯̞͚̪͚͇͔̀̇̔͘t̴͗̾͆̓͆͆́͋͐͘ (@BartekW83237105) reported

    @O2 no internet/data in the BR5 area - checked on two different phones. Status checker says there are no issues in my area. What's up?

  • Darren77686554 Darren (@Darren77686554) reported

    @O2 I am off to america tomorrow for 5 month and someone from o2 has said I need to stay in country otherwise technical problem can’t be fixed. Is this delay a method of encouraging me to leave country so you can operate outside of guidelines

  • SLH_1990 Stacey 🌺 (@SLH_1990) reported

    @O2 hiya can anyone help me with getting my recent contract to be billed the same as my others please? Have already made two payments on it so I’ve been told it can be done