O2 Outage Report in Southport, Sefton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Southport, Sefton, England
The most recent O2 outage reports came from the following cities: Skelmersdale and Aintree Village.
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Community Discussion
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O2 Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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amy harvey (@amy___harvey) reported from Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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amy harvey (@amy___harvey) reported from Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Parry (@craigparry85) reported from Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Michael Treadwell (@Treaders1984) reported from Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kat (@KAT_RQ) reported
@O2 But when I have got through and spoke to the customer services individual and explained the problem, I am told it will be looked into and resolved, yet days later the problem is still unresolved. I genuinely can't understand why you have such problems with resolving the issue.
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Piotrek Bezportek (@malinowyq) reported
@O2 i can not start return! Horrible service! On website You do not have option to start return! I call 2hours and nobody replied!!!
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Prepostoceros (@prepostoceros) reported
@o2 @giffgaff why is my phone working so badly? Rh16 here, service going down maybe hundreds of times in a day!!?
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Roger jamz ives (@IvesJamz) reported
@O2 That’s a poor excuse my app is on count down and soon as it’s ready getting same error code.
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KWright (@KWright47591800) reported
@O2 Well that doesn’t answer the question. Error codes for 30 seconds (I was counting down ready to go) and then sold out. That’s not popular, that’s a system issue surely.
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Donna (@donbinney) reported
@O2 You’ve been having a technical fault for 3 days now!As for the chat that’s no good,I’m going around in circles with the same problem and getting different answers every time.
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Stew Parsons (@stewp1980) reported
@GregKelly13 @O2 I had exactly the same problem, tried opening O2 Priority on two phones at the same time, both got the ‘sorry this app isn’t working, try again later’ message then at 14.02 it works and tickets are all sold out. Very frustrating!
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Petrol_Head (@petrolhead_UK) reported
@O2 #o2 appears you are all too busy for this. Totally underwhelmed by O2 customer service in just over a week 🙄 maybe I made a mistake joining O2 ? So multiple phone calls with no help, online and socials also ! #notimpressed #mobilephones
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julie mills (@theworldiscrap7) reported
@O2 how do we talk to someone, been on hold over an hour, live chat not working.
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Kat (@KAT_RQ) reported
@O2 I have been trying regularly to get through to someone and no one seems to answer the phone; it does not matter on time of day (I have been trying for a week). I have an issue with my account and will eventually move to a different provider if I can't get this resolved.