O2 Outage Report in Southport, Sefton, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Southport, Sefton, England
The most recent O2 outage reports came from the following cities: Aintree Village.
| City | Problem Type | Report Time |
|---|---|---|
 Lytham St Annes |
Phone | |
| Blackpool |
Phone | |
| Blackpool |
Internet | |
| Skelmersdale |
Internet | |
| Blackpool |
Internet | |
| Ormskirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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ke-We
(@Kevwe_Emefe) reported
from
Blackpool, England
@O2 experiencing the same problem
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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JoJo
(@redarrowslover) reported
from
Saint Annes on the Sea, England
@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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ke-We
(@Kevwe_Emefe) reported
from
Blackpool, England
Lol finally got through to someone @O2 only for them to hang up on me - I understand times are difficult right now but don’t take my money and not answer the phone when I need answers @TheO2
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
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ke-We
(@Kevwe_Emefe) reported
from
Blackpool, England
@O2 @DaveEdmunds01 You guys need to do better,I tried the upgrade way and it worked and the lady on the other end promised to put me through to the right department only to hang up on me
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emily W
(@ejw1601) reported
Looking at a THIRD week of no mobile signal from @O2 . Brilliant.
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James
(@jimmyteeeeee) reported
from
Lancaster, England
@O2 Not really. My issue is completely resolved. Thank you.
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Daryl 🏳️🌈
(@docleeworthy) reported
Hello @O2, I need some assistance frlm you: someone has been using one of your numbers to derail a complaint I have with @SP_EnergyPeople - I'm not a customer of yours but can you help me if I provide the offending telephone number to you privately?
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Yeti
(@yetiayrshore) reported
@O2 @Joker58669051 Troon has had no useable signal of any kind all day as well.
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wife seeker
(@Kewjonrichard) reported
@tframe @O2 They don't want know if your pay as you go they emailed me if I take out direct debit that will fix mast signal. Like how do method of payment affect bad mast. I have cancer I can't use phone to be heard now after buying O2 phone £344 Sept 2001
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wife seeker
(@Kewjonrichard) reported
@davidjs_uk @O2 Send them a complaint by email keep it when you get deadlock report them to ombudsman. You can email your MP to get them involved and email national and local newspapers. In my case they discriminate me denying voice call because im pay as you go they say go debit they fix it
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wife seeker
(@Kewjonrichard) reported
@Mr5_Fox @O2 Be are if you complain bad service they say if your unhappy go elsewhere and your left. With your new O2 phone £344 and unused vouchers
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Jacqui Dempsey
(@DempsyJacqui) reported
Never use @o2 again. 1 hour and 30mins to get through to someone. Rude incompetent. Lazy. No wonder @ee are the better provider
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♪Parky♪ YOLO
(@Parky999) reported
@O2 issue in lanark ML11 Area cant seem to take incoming or make outgoing calls on and off.
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Joker Bear
(@Joker58669051) reported
@O2 is your device currently down in Glasgow? When I disconnect from WiFi I have zero signal??