O2 Outage Report in Penwortham, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent O2 outage reports came from the following cities: Preston.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Phone |
Community Discussion
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O2 Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Lucy Willis (@LucyLoopy86) reported from Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Dave Pakeman (@davepakey71) reported from Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Dave Pakeman (@davepakey71) reported from Burscough, England
@o2 the worst company for customer service
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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McAiney Ⓜ️ (@mcainey88) reported from Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Alex Hamer (@AlexHamer1) reported from Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Sam (@SamAspinall95) reported from Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Hudson (@prhudson) reported
@O2 hi O2, please help, why do I keep getting booted from 5g onto HSPDA when downloading using my 'unlimited' data contract? I never had this problem when I was on 3 network and I'm not getting what I paid for? How do I complain please?
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Paul Hudson (@prhudson) reported
@O2 to be clear, if I switch to airplane mode and back again it connects instantly to 5g or 4g every time. I've worked with Samsung to reset network settings and my phone works fine on other networks. Are you throttling? I wasn't told there would be throttling.
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Joanne (@joanne_l_t) reported
@O2 why is there no signal in DY5? Myself and my sister have no signal, happened yesterday and now again today? Two other residents on the estate have mentioned on the local Facebook ap too?
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Joanne (@joanne_l_t) reported
@brummiedebz @O2 I live in Stourbridge and same here, my sister is also having issues, emergency calls only! But they refuse to admit there’s an issue, it’s nationwide
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DR.Dinesh Gamini (@GaminiDinesh) reported
@Asunilrao @getpeid @O2 #nothingphone1 should resolve the phone heating issues , it's very uncomfortablr
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Joanne (@joanne_l_t) reported
@DawnBurke_40 @O2 It’s the same across the country! Days of emergency calls only but they’re not addressing it….
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carl (@carlhunter86) reported
@O2 ur network is terrible! Wish i never moved. Talk about miss selling. I am lucky to ever have sustained 4G let alone 5G
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Charlotte Morris 🏴 (@CharlMoz91) reported
Had enough of @O2! I pay monthly for data & it literally doesn't work anywhere. Strong 4G signal, nothing loads. Strong 5G signal & it's terribly slow. I wouldn't pay for anything else that didn't work yet I'm charged every month for this. It's absolutely shocking!
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James sawyer (@jadsawyer1983) reported
@O2 You have once again failed with your promises. I have waited 5 days and not recieved SIM cards and I have have Called your so called customer care department 4 times who then apparently@put me through to someone who can help and they end the call🤬I will never use you again
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alanna (@lannygillen) reported
The customer service I've recieved from @O2 over the past 2 days is shocking and still no further forward with what I went to them with in the first place, losinggggggg it today