O2 Outage Report in Penwortham, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent O2 outage reports came from the following cities: Lytham St Annes and Preston.
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Community Discussion
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O2 Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Dave Pakeman (@davepakey71) reported from Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Sam (@SamAspinall95) reported from Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 This has no effect on my issue.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
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McAiney Ⓜ️ (@mcainey88) reported from Preston, England
@O2 no signal or Internet here in preston. Is service down?
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
The @O2 network in this area is so bad. I am constantly telling people not to take out a contract with @o2 and the company doesn't listen to their customers when they tell the company there is problems with signal and coverage issues.
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 please help with sim swap, I have already DM you to help
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Lucy Willis (@LucyLoopy86) reported from Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Craig Verity MIH MBII (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 Your always sorry but nothing actually ever gets done about it. Just fob me off saying "well at time of point of sale, you will have signed to understand". I have already persuaded my whole family to go to a different network one of your competitors, and I will tell more people.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Alex Hamer (@AlexHamer1) reported from Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Dave Pakeman (@davepakey71) reported from Burscough, England
@o2 the worst company for customer service
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hana (@ohmygouldness) reported
@O2 you guys suck. Your data signal is diabolical and just cost me so much money as I used a GPS tracked electric scooter which failed to lock for over 15 minutes because of your diabolical signal. If the company dont refund me i want my money back from you guys
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Steve (@Steve45573203) reported
@O2 Shame you can't support you customers 47 minutes and waiting hope is warning to anyone thinking of signing up here
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Bee (@rianna_bee) reported
@O2 Hi I’m having issues with my Apple Watch the battery doesn’t even last half a day, can you help?
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Becca Jones (@pengetoanywhere) reported
@O2 Hmm, should ports leave customers without signal or internet for up to 4 days? I would be surprised.
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Becca Jones (@pengetoanywhere) reported
@O2 And yes, I was assured by 2 members of your customer service team it was all done on Thursday morning. I’ve never had this issue before, it’s been a total pain not being able to use my phone (despite still paying for it 🙃) it’s just not good enough!
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MsmewitdatBS (@MsmewitdaBS) reported
@O2 why am@I talking to a fraudster named William based in India? I am trying to cancel my contract with O2 and these incompetent people in India are just incompetent!!!!
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Lorraine Dowler (@DowlerLorraine) reported
@O2 why are responses so slow on dm?
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Daniel Marr (@danmarr) reported
@GlennSmithF1 @O2 Yep, they keep lines open, even the ones that are mis-sold, preventing the customer from getting pay monthly. The customer is punished twice, once with the mis-selling and a second time by restricted access and credit checks
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Arvind Ramesh (@Travellingsanta) reported
@O2 I am absolutely disgusted to inform the level of customer experience offered which makes me feel grateful of moving my network provider elsewhere. I was disappointed to have been rejected for credit applications stating my credit score to be very poor for the same.
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Matthew (@Matthew_Mc_D) reported
@virginmedia @O2 @itvtakeaway Your Internet service is abysmal