O2 Outage Report in Penwortham, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Sam Dugdale
(@sammyjayne182) reported
from
Stalmine, England
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@atkin_julie @O2 I have had the same issues.
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@O2 This has no effect on my issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Gillians
(@Donnasgilly) reported
@parkz1892 @O2 Im 3 weeks almost. I’ve seen some people are 6 weeks plus so I’m really not hopeful of the 4 week estimate I was given. Wish I went with another network now. Anyone that goes over the 4 weeks should be given a form of compensation @O2
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Liam Warren
(@Warren24Liam) reported
@O2 when is the mast going to be fixed?? No signal or 4g,5g since Monday???
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Lilybet
(@lillybet2021) reported
@O2 Why are you insisting customers move to DD payments yet provide no way of doing this online so we have to sit in a 15 min phone queue? Also, I'm not paying 2 consecutive device plans for the 3 handsets on my account because your system is crap. Not moving to DD as a result.
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Nick Eagle
(@nickeaglephoto) reported
@O2 absolutely awful customer service and its not good enough.
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Alex Rolls
(@alexrollsuk) reported
@O2 My contract renewal phone some how being delivered to my old address. Called Monday. Advised delivered Tuesday. Called Tuesday. Advised delivered today. DPD still showing "Your parcel is held in our depot" in the wrong city. Can someone please fix this for me?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@bapster185185 @O2 @bapster185185 That happens to me as well. Was it the agent who dropped the line or is it a connection issue?
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Aneesh Varma
(@AneeshVarma) reported
@MrsJenWebb @O2 Hmmm. This seems to be a bigger issue then?!?! Did you have to ring them up?
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Coombes Cars
(@CoombesCars) reported
@O2 And there was me thinking it’s just me with a substandard service from @O2 with constant mast issues. Twice this week already and it’s only Wednesday. I wouldn’t advertise your brand from the comments in this thread if I were you.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ChildAnastasia @O2 @ChildAnastasia I completely and utterly agree with you O2’s customer services is a actual joke.
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Laura
(@laurajayne_A) reported
@O2 Hi, I moved into our new house nearly 5 weeks ago and have no cellular connection (I believe due to a local broken mast). Guarantees of fixes are continually delayed. Please can you provide latest update and also confirm applicable refunds for lack of service until fixed.