O2 Outage Report in Blackburn, England
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The latest reports from users having issues in Blackburn come from postal codes BB2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Blackburn, England
The most recent O2 outage reports came from the following cities: Blackburn, Rochdale, Preston and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
Surely this is not the kind of customer service you would receive from other brands such as @o2
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Michael Treadwell
(@Treaders1984) reported
from
Penwortham, England
@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Annie
(@anniejowett_77) reported
@O2 6 days later this is still ongoing. The mast near my area is not working apparently. What are you doing to fix this? Not only that but my virgin media internet has also stopped working due to an ‘outage’. Last night, my phone was unusable. God forbid there was a family emergency
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Rob Hegarty
(@Hegarty10) reported
@O2 Formal complaint ignored. £350 overcharged, refund promised but not paid. Wrong phone delivered twice, still without phone. Account merged with another customer (data breach). Partner pregnant. Urgent response needed. @o2businessuk
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ਹਰਜ
(@Harjieeee) reported
@O2 Hardly getting any signal, at work or at home. Prices are increasing but the signal issues aren’t being fixed!
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Barry Mahon
(@GASMANBAZ) reported
@O2 well after having 2 accounts for years and no issues and it working fine you have now logged me out of my o2 app and I now can’t access it at all no matter what I try . Why? It was working fine. Looks like I will be needing 2 x pac codes.
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Antlad
(@Anthony07244425) reported
@O2_rep5 @O2 You lost 100,000 customers at the start of 2024, you currently have another 2 million more customers that are thinking of leaving @O2 due to the same reasons, poor customer service. What exactly are you escalating ? The quality of custard creams for staff at your call centres ?
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Wrongly Convicted
(@Liyana338931741) reported
@Anthony07244425 @O2 that sounds incredibly frustrating. When something as simple as changing a direct debit becomes a months-long ordeal, it’s a real failure of both systems and customer service. Companies like O2 really need to make basic account management straightforward and responsive it shouldn’t take that much time or stress.
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Viridis
(@Lord_Viridis) reported
@O2 you guys maybe want to fix myo2. It's been a broken mess for weeks now and is making the choice of staying or looking elsewhere a bit easier. Unable to look at anything to do with my accounts. Fix it
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oooh what is this
(@ynwadanmartin31) reported
@meljgoode @O2 Cancel your direct debit **** o2
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Terry Ransome
(@Transome77) reported
@O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet
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Jo - Mother of Tarantulas 🕷🕷
(@joanne_42) reported
@O2 No I've moved over to vodaphone now as I couldnt wait any longer to get a decent service . 🫤