O2

O2 Outage Report in Blackburn, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Blackburn come from postal codes BB2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Blackburn, England 10/20/2025 05:30

October 20: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackburn, England

The most recent O2 outage reports came from the following cities: Blackburn and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705

  • canders_daniels Chris 'Anderson Daniels' (@canders_daniels) reported from Bury, England

    @O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705

  • McavoyJuliemc33 Julie McAvoy (@McavoyJuliemc33) reported from Preston, England

    @O2 worst phone company I have ever dealt with !!!!!

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England

    @O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

  • Matt_Aspden NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

  • cazatmacs Carol Johnson 🐝 (@cazatmacs) reported from Rochdale, England

    I will be cancelling my @O2 contract ASAP I’m giving you more than £30 a month and getting no signal at all for 8 hours every evening during my shift could you please send me a code to keep my number.

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

  • J_P_Green John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

  • sophielordx1 Sophie🙋‍♀️ (@sophielordx1) reported from Bury, England

    Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****

  • cazatmacs Carol Johnson 🐝 (@cazatmacs) reported from Rochdale, England

    @O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.

  • Natalie_Sharpp Natalie Sharp 🇬🇧🇳🇬 🌱🌻 (@Natalie_Sharpp) reported from Preston, England

    @O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!

  • Shell_Boudin86 Michelle Boudin (@Shell_Boudin86) reported from Bury, England

    @JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol

  • Filthy_McTurner Filthy_McTurner (@Filthy_McTurner) reported from Preston, England

    @O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.

  • Kiddy_Cat Cat Kerslake (@Kiddy_Cat) reported from Rochdale, England

    As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StevePogson1 Steve Pogson #BoycottPalmOil (@StevePogson1) reported

    @O2 Customer Service in 2021 is as bad for sensory deprived people as 1971. They no longer respond to emails but send a link, which goes nowhere. The 'live chat is automated & can't understand the word 'disabled' when applied to a human. Their CS here ask for info, no response!

  • Dunxi Duncan long (@Dunxi) reported

    @O2 Yep, but no one has at any stage explained how same quote was given numerous times and not picked up until the last minute.Also no alternative offered, only contact has been by O2 sales with a "new deal"!! Just awful customer service. Dissappointing at best.

  • shaunkevd Shaun Daley (@shaunkevd) reported

    @O2 your customer service teams are a joke. Cancelled my order on Friday; been told today it wasn’t cancelled and I have to pay for the weekends usage? Absolute disgrace. Thank god I’m leaving

  • kmarnie KMarnie (@kmarnie) reported

    @O2 having issues with Priority - voucher saying it's been used when it hasn't....can you help??

  • philtheclaret Phil Graham (@philtheclaret) reported

    @JodiClements17 @O2 Try Vodafone, I've never have any coverage issues.

  • RefornUK RefornUK (@RefornUK) reported

    @O2 signal not reet in Newcastle tonight?

  • annabellaroxs Ann Worrell (@annabellaroxs) reported

    @O2 saying all is OK when I check on your checker but I'm stuck on emergency calls only, can't make calls, texts etc can you please look into this and report. My father is on tesco and his is the same. Please acknowledge my tweet!!

  • Markus_Astbury Markus Kane (@Markus_Astbury) reported

    @O2 I’ve spent the last 90 minutes trying to contact you guys, either I get cut off by an automated line or your chats are too busy. I’m done with this shoddy service

  • _danielle_b Danielle Barnard (@_danielle_b) reported

    @O2 I've explained to 7 people over the last 2 weeks. Everytime I have been told its been resolved. I just want to speak to someone senior who can resolve it without me waiting another 24 hours. I don't want to explain again via a DM. Can you please tell me how to make a complaint?

  • dylannntv dylannn (@dylannntv) reported

    @EE poor @O2 wouldnt have it