O2 Outage in Blackburn, England

@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

@O2 why is the mobile data signal so poor in Preston and the surrounding areas?!? Got a text to say you were improving the sigbal in our area and ever since its veen worse! #no4gor3g #20GBwasted

@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡

@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!

@O2 worst phone company I have ever dealt with !!!!!

@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

Surely this is not the kind of customer service you would receive from other brands such as @o2

@O2 I have found out there are issues with the local mast causing outage.

Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

@O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.

Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****

@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol

@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

@O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.

As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK

Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

Please be aware that there is currently a major national mobile outage across @EE, @O2 and @VodafoneUK , this is largely affecting incoming calls to mobiles. We currently do not have a timescale on the fix, but expect to receive updates as the networks work on the issue. (1/2)

@jamesdiamond @O2 Yeah, mine's been expired for a while I've just been slacking on replacing my phone and getting a new one. O2's deals are awful compared to elsewhere. Impossible to get a decent phone for less than £20/mo. ID or EE will give me the phone and data I want for £18.

@O2 had poor/ no signal for past week. Schools & doctors & other vital phone calls cant hear me. Keep getting told it will be fixed but as of yet nothing? Very frustrating given that numerous phone calls need to be made given everything that's happening

@O2 I can't call 2729 as I am not registered on a network, but thank you for your help

Any ideas why I can call out but not receive calls @O2 ? Callers being told it’s an incorrect number. And your app is no help.

@O2 pretty poor response from your customer service email today. Essentially confirming it is acceptable to have signal down for months and a token compensation gesture

@O2 O2 Hi, I'm unable to make a phone call to a friend's number as it says the number is not recognised, but that very same number can receive texts I send them. Is there a problem with O2 in the Deal, Kent area, or is this an issue with my friend's phone (Vodafone)?

@O2 Hi, I'm unable to make a phone call to a friend's number as it says the number is not recognised, but that very same number can receive texts I send them. Is there a problem with O2 in the Deal, Kent area, or is this an issue with my friend's phone (Huawei)?

@O2 Hi there has apparently been a broken mast near me for over a month now, on my new phone I cannot receive calls, texts or use data. Husband's new phone the same but both our old phones and sims are still working 🤔

@BenjiLee53 @O2 @ThreeUK Three’s customer service is awful, they’re also really bad at updating their accounts which leads to debt collectors coming for the final bill yet it came out via DD. And not to mention three’s signal 😧