O2 Outage Report in Horwich, Borough of Bolton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent O2 outage reports came from the following cities: Blackburn, Skelmersdale, Wigan, Manchester, Bolton, St Helens and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Joe Holmes
(@J0eH0lmes) reported
from
Salford, England
@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Kerry Owen
(@KerryOw80160432) reported
from
Westhoughton, England
@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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Steven Burns
(@StevenB93941279) reported
from
Ramsbottom, England
Is it just me or is @O2 signal getting worse and worse.
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Marcus 🇬🇧✊🏾
(@elgobsucram) reported
from
Manchester, England
Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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Zack Hallam 🐝
(@ZackHallam) reported
from
Manchester, England
Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Doctor Bass
(@Dr_Bass) reported
from
Manchester, England
@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Dannyp#23
(@23_dannyp) reported
from
Lea Town, England
@o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Angharad Thorp
(@AngharadParry3) reported
from
Preston, England
@O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Davis
(@mgtd76) reported
@virginmedia @TheBHF @O2 My WiFi needs a defib. Been down all week (with the occasional false hope). SM1. Any ideas?
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london
(@londondines) reported
@sphesx @O2 It’s unnacceptable that @O2 reply instantly publicly to make it look like they care but then they don’t reply to the DM so yet again we wait for help that won’t come. Customer service here has gone down hill so much. I am totally shocked and appalled
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london
(@londondines) reported
@AbbieRoseSmith @O2 I’d like to hear what the complaint email is as I can’t get any help from o2 either
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london
(@londondines) reported
@Gogger16 @O2 Yeah I’m having similar issue but worse as I’m stuck. They can’t transfer my old esim to my new phone and they can’t activate my physical sim. 2 weeks I’ve been without a sim but paying for their diabolical customer service. I one @O2 cares about helping. Change network.
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abid bostan
(@BostanAbid) reported
@O2 I’ve rang three times to resolve this.. waited endlessly on hold, a simple procedure has led to me having a poor lads mobile number. Somebody has mine also. #poorcustomerservice #02
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Shukran Ali
(@ShukranAli16) reported
@O2 Stop lying to your customers and fix your reps
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Dave Lacey
(@DWNLacey) reported
@O2 your service coverage is dire, you used to be the best around Wellington TA21 9 but it is now pretty much unusable! Time to change I think 🤔
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Gogger
(@Gogger16) reported
@O2 OK, just had the worst customer service. Spoke to two people and they had NO CLUE whatsoever. They sounded like children on the phone. Apparently O2 cannot sell me an eSIM at moment due to "issues" and this has been the case for 2 months???
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london
(@londondines) reported
@lemoche_kr @O2 Be careful - @O2 eSIms are NOT working. I can’t use my new phone because of this but they don’t tell you. They can’t transfer esim over to a new phone and then you get stuck so you can’t even activate a physical sim. Shocking customer service better to change companies
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london
(@londondines) reported
@GadenKalel1983 @O2 No one has replied to my message either from @O2 But be careful their eSIms are NOT working at the moment. I’m stuck and can’t use my phone because the new esim has been pending for two weeks and they also can’t activate physical sim so I can’t use anything.