O2 Outage Report in Horwich, Borough of Bolton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent O2 outage reports came from the following cities: Manchester, Bolton, Accrington, Rossendale District, Preston, Bury, St Helens, Wigan and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Bolton |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Accrington |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks
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Natalie Sharp 🇬🇧🇳🇬 🌱🌻
(@Natalie_Sharpp) reported
from
Preston, England
@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Emily
(@emilystella_) reported
from
Salford, England
@O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽
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Colin Tyborczyk
(@tybsz) reported
from
Manchester, England
@O2 I've been experiencing really low download speeds recently, is there a problem with the network?
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
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Julie McAvoy
(@McavoyJuliemc33) reported
from
Preston, England
@O2 worst phone company I have ever dealt with !!!!!
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Phil Pudney
(@PhilPud) reported
from
Salford, England
@Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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racHELLO! 🌹
(@cakepls) reported
from
Manchester, England
@O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 last week had to threaten to leave after 15years as a customer to get 100gb for £20 now I see your adverts for the deal😡
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Will Stevenson
(@twojayart) reported
from
Manchester, England
I will be leaving this network if this goes ahead @O2
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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SThomas
(@s7e7en) reported
from
Manchester, England
I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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RollerJames
(@rollerjames2) reported
How to know it's Friday and the weather is good . You get not data in the centre of Bournemouth on @O2 no matter what signal you have
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Nathan
(@Nathan96506749) reported
Good to hear back off @O2 customer service is the worst.
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[SHAGGY!]
(@SHAGGYxLFDY) reported
@cwbmufc @O2 Yeah mines been terrible when out and about this week... But saying that @O2 are pretty bad in brackley anyway
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michaelgoymer
(@mikegoymer) reported
@O2 do you answer on here i asked when is the problem in nr29 3qu going to be sorted no network at all #badcustomerservice
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Miss G
(@Miss_Gprimary_) reported
The customer service received from @O2 over the phone is absolutely shocking! Cannot wait for my contract to be over and move somewhere else😡
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Jacob Lewis
(@JacobWLewis) reported
@ryanf_jones @O2 Hi Ryan. I’m a journalist at inews. I’m having the same issue and am looking into this for an article. Did o2 ever fix the issue? Thanks
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Laura❤️LUFC⚽️
(@lauranewmsy) reported
@cwbmufc @O2 Seen on Facebook they are doing works on a mast near here that is affecting service, should all be back to normal by 13th apparently
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Rob Butler
(@robbutler1984) reported
@pootlemum @O2 To be fair to them I can’t remember what the issue was that I left last time. But it hasn’t felt like I good start. I was looking forward to having the phone for the weekend. But it’s a good deal so I’ll let them off if they deliver it soon.
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Christopher Attwood
(@ChrisAttwoodVA) reported
@O2 @LoveIsland Hello there, My name is Christopher Attwood, and my 02 contract finished months ago. When I call to cancel it, nobody ever answers the phone. I have called endlessly to cancel my contract on seven separate occasions, and not once have I had my call answered. I wish to cancel.
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Lisa Songhurst
(@lisa_burford) reported
@LaurenKetchley @O2 Not really affecting my bank as cancelled direct debit, managed to stop the phone from being sent out, but I’m stuck with a high tariff that no one seems to be able to change. I’m paying it til they refund me as I don’t want bad credit. Poor service all round from them.