O2 Outage Report in Rawtenstall, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rawtenstall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rawtenstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Rawtenstall, Lancashire, England
The most recent O2 outage reports came from the following cities: Nelson, Bury, Clitheroe, Bolton, Oldham, Rossendale District, Burnley and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Internet | |
| Bury |
Total Blackout | |
| Clitheroe |
Total Blackout | |
| Bolton |
Wi-fi | |
| Bolton |
TV | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rawtenstall, England
Latest outage, problems and issue reports in Rawtenstall and nearby locations:
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Joannebland
(@dizzieblonde82) reported
from
Oldham, England
@O2 I tried that and I got through. Couldn't fing what I needed. Tried again later on username and password incorrect even though I wrote it down. This happened a few times
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Papi Chulo
(@AJ_Txnsi) reported
@O2 Yes, contractually bound to the device only, however at no point was it made aware to me that a LOAN would be taken out in my name, this has never been the case and I've had more expensive handsets in the past. No provider has ever done this in the past either
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James Blanchard
(@JamesBlanchard1) reported
@O2 Old Sim still got service, nothing on the new sim yet, however I am currently in work with my new phone without access to calls/text/internet (I have had to contact you on a computer)
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Ray the Iridescent Prince of the Darkness 🧚♀️
(@grazzii14) reported
@O2 Thank you for reaching out but your customer service team has confirmed to on two separate phone calls today that I must pay if I want to leave, regardless of the circumstances - looks like I cant take this further. Yes this is happening in one location.
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pam
(@pammy67) reported
@O2 After terrible customer service from your call centre staff yesterday I visited the O2 shop at the Gyle. I’m pleased to say Yana sorted my issue in 10 minutes and saved me £’s.
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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Imogen
(@imogen__west) reported
@jasper__jacob @O2 What ********, how?!
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Bill
(@billyblue513) reported
@O2 4G is super slow today?
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Jas
(@Jasminejbarnes) reported
If I can’t have this doctors phonecall tomorrow because @O2 can’t fix their issue I will be LIVID
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Topher Lynn
(@topher_lynn) reported
@O2 Done that, now staring at a blank white screen with a circle spinning for 20 minutes. Seriously not a happy customer 😡
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James Blanchard
(@JamesBlanchard1) reported
@O2 Yeah got my old sim in my old phone, new sim in my new phone, requested sim swap and got the text message but currently no signal still