O2 Outage Report in Hebden Bridge, Calderdale, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hebden Bridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hebden Bridge, Calderdale, England
The most recent O2 outage reports came from the following cities: Halifax, Rochdale and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Hebden Bridge, England
Latest outage, problems and issue reports in Hebden Bridge and nearby locations:
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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Damien & Emma
(@damienandem) reported
from
Bury, England
@O2 Hello o2 I’ve had great service from the network with a lot of different issues. But to be honest I’ll never understand why it takes hours and hours for a sim to activate....
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Jodie Hearnshaw
(@jodiepodieh) reported
from
Keighley, England
@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
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Carol Johnson 🐝
(@cazatmacs) reported
from
Rochdale, England
I will be cancelling my @O2 contract ASAP I’m giving you more than £30 a month and getting no signal at all for 8 hours every evening during my shift could you please send me a code to keep my number.
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Damien & Emma
(@damienandem) reported
from
Bury, England
@O2 Several times and more, I will leave it to tonight, at which point I’ll require you to fix this. Contract costs a fortune I expect to be able to use what I am paying for. Thanks
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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N Eddy
(@nickfudge123) reported
from
Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
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amanda stephenson
(@amanda1980leeds) reported
from
Wibsey, England
What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡
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Stuart Wilson
(@TinyTrekkers) reported
from
Huddersfield, England
@O2 accepting that it is physically impossible to get insurance from O2. Waited 40 mins and person couldn’t understand English, called again, over 60 mins on hold then gave up. Never expected this when I signed up :/
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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rob
(@RJM_83) reported
from
Bradford, England
@O2 what’s going on with the 4g speed. It’s been so slow now for 2 days
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Carol Johnson 🐝
(@cazatmacs) reported
from
Rochdale, England
@O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.
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Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
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C L H
(@Holdsworth94) reported
from
Bradford, England
@O2 I visited my local o2 store earlier & was given a phone to speak directly to customer services. The woman I spoke to didn’t seem to comprehend my issue or concerns. Very unhelpful service & I’m told I’ll have to wait up to 10 working days for a response! Not good enough
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Cat Kerslake
(@Kiddy_Cat) reported
from
Rochdale, England
As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Annie
(@anniejowett_77) reported
@O2 6 days later this is still ongoing. The mast near my area is not working apparently. What are you doing to fix this? Not only that but my virgin media internet has also stopped working due to an ‘outage’. Last night, my phone was unusable. God forbid there was a family emergency
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Rob Hegarty
(@Hegarty10) reported
@O2 Formal complaint ignored. £350 overcharged, refund promised but not paid. Wrong phone delivered twice, still without phone. Account merged with another customer (data breach). Partner pregnant. Urgent response needed. @o2businessuk
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ਹਰਜ
(@Harjieeee) reported
@O2 Hardly getting any signal, at work or at home. Prices are increasing but the signal issues aren’t being fixed!
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Barry Mahon
(@GASMANBAZ) reported
@O2 well after having 2 accounts for years and no issues and it working fine you have now logged me out of my o2 app and I now can’t access it at all no matter what I try . Why? It was working fine. Looks like I will be needing 2 x pac codes.
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Antlad
(@Anthony07244425) reported
@O2_rep5 @O2 You lost 100,000 customers at the start of 2024, you currently have another 2 million more customers that are thinking of leaving @O2 due to the same reasons, poor customer service. What exactly are you escalating ? The quality of custard creams for staff at your call centres ?
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Wrongly Convicted
(@Liyana338931741) reported
@Anthony07244425 @O2 that sounds incredibly frustrating. When something as simple as changing a direct debit becomes a months-long ordeal, it’s a real failure of both systems and customer service. Companies like O2 really need to make basic account management straightforward and responsive it shouldn’t take that much time or stress.
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Viridis
(@Lord_Viridis) reported
@O2 you guys maybe want to fix myo2. It's been a broken mess for weeks now and is making the choice of staying or looking elsewhere a bit easier. Unable to look at anything to do with my accounts. Fix it
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oooh what is this
(@ynwadanmartin31) reported
@meljgoode @O2 Cancel your direct debit **** o2
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Terry Ransome
(@Transome77) reported
@O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet
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Jo - Mother of Tarantulas 🕷🕷
(@joanne_42) reported
@O2 No I've moved over to vodaphone now as I couldnt wait any longer to get a decent service . 🫤