O2 Outage Report in Halifax, Calderdale, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Halifax come from postal codes HX3 and HX1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Halifax, Calderdale, England
The most recent O2 outage reports came from the following cities: Halifax, Batley, Todmorden, Huddersfield, Hebden Bridge and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Batley |
Internet | |
| Halifax |
Phone | |
| Halifax |
Internet | |
| Batley |
Phone | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Brian Keighley
(@Brian74165024) reported
from
Horbury, England
@O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?
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MarketingOptimist
(@MarketOptimist) reported
from
Leeds, England
@O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops
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Chad Issac
(@ChadIssac_) reported
from
Leeds, England
@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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DAVID BRAME™
(@dave_brame) reported
from
Dewsbury, England
@O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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Ged Ashton
(@GedAshton) reported
from
Dewsbury, England
I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2
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Johnny JB 🏴 💙💛 🇬🇧
(@john_lehan) reported
from
Leeds, England
@O2 Already tried, still same problem. You must know they is a nationwide problem again with amount of tweets experiencing the same problem as they other week when the network went down
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Brian Keighley
(@Brian74165024) reported
from
Kirkburton, England
@runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.
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GeeEyeTee
(@Gittins87) reported
from
Leeds, England
@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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GeeEyeTee
(@Gittins87) reported
from
Leeds, England
Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems
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Johnny JB 🏴 💙💛 🇬🇧
(@john_lehan) reported
from
Leeds, England
@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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Christina Demetriou
(@xpi6tiva) reported
from
Skelmanthorpe, England
@O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Peter Swallow
(@6hyterrier) reported
from
Honley, England
Just had a text message from @O2 within 2mins of posting on twitter, shame they weren't on the ball earlier wanting to look after a long standing customer. Thanks to @SkyUK I'mgoing to be £29.50 better per month with far superior package on two phones
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Stanworth
(@KatieNicole28) reported
@O2 I don’t even know how anybody was able to access the app/website. I spent all day trying to access both. As an o2 and Virgin media customer I feel let down by both platforms. You’ve already got people reselling them. Think these tickets should be allowed to be put back on sale!!
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jim watts
(@jimWbgt) reported
@O2 Appalling service, expected much better from a company that proclaims "At O2 it's our responsibility to be there for our customers, providing fantastic connectivity and the best value while maintaining the industry's leading customer service", not much on show today
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Russell Kerr
(@Rustyone80) reported
@O2 Absolutely shocking. App hasn't worked since 8am this morning. Not even a chance of getting in just frozen. But suprise surprise, ticket sites have managed to get hold of them without problems and now trying to resell them at scandalously over the top prices
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Mirella Green
(@chikiminki) reported
@O2 @peterkay_co_uk How did you manage to do that when the website and the app has been down all day? At least we can now buy them from the scammers for 3 or 4 times face value. Strange how the bots worked the website. Don't wish luck, apologise for this farce!
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Burt j
(@Burtjmmmassxxx) reported
@O2 Well @02 you lose another customer today
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Jenny Bryant (safetymouse)
(@safetymouse) reported
@RealSamboraFan @O2 Because when you went through the app you are redirected to Gigs and Tours site to buy your ticket....they are the site they use. But I agree when the app didn't work O2 needed to share this info. I was just lucky to find out and buy tickets as from 8.30 O2 app down.
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Pearcy
(@DJPearcy92) reported
@O2 The app has been down all day and still is now 😒
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IAN HAMBO
(@HAMBOLOR) reported
@O2 Need to put a freedom of information request in to see if this is transparent- must only have had a couple of tickets as everyones been trying to log in all day and it’s not been working so can’t see how they possibly sold out. People on 3 network got some
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Steve McGuiness
(@Mac1965) reported
@virginmedia @jezrab Not one single customer believes you. I don't. Why? Cus they are now being sold by touts on numerous websites at 4 x the price. Utter management incompetence. WTF have you linked up with @o2 - they are useless!
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Paul stern
(@Stigstern) reported
@O2 all day I have tried #peterkaytickets and so badly let down. Last time I got tickets and cancelled on us. Now I get the chance and no chance #gutted @peterkay_co_uk