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O2 Outage Report in Halifax, Calderdale, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Halifax come from postal codes HX1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Halifax, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Halifax, England

The most recent O2 outage reports came from the following cities: Halifax, Batley, Bradford, Hebden Bridge, Keighley, Shipley, Pudsey, Cleckheaton, and Huddersfield.

CityProblem TypeReport Time
Halifax Internet 2 hours ago
Batley Wi-fi 8 hours ago
Batley Internet 2 days ago
Halifax Internet 3 days ago
Batley Internet 8 days ago
Batley Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • AaronBudwal
    Mr Budwal (@AaronBudwal) reported from Wibsey, England

    After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.

  • xpi6tiva
    Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England

    @O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.

  • __Michael_Prior
    Mike (@__Michael_Prior) reported from Guiseley, England

    @Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one

  • __Michael_Prior
    Mike (@__Michael_Prior) reported from Guiseley, England

    @Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also

  • amanda1980leeds
    amanda stephenson (@amanda1980leeds) reported from Wibsey, England

    What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡

  • jodiepodieh
    Jodie Hearnshaw (@jodiepodieh) reported from Keighley, England

    @O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.

  • RJM_83
    rob (@RJM_83) reported from Bradford, England

    @O2 what’s going on with the 4g speed. It’s been so slow now for 2 days

  • ThornhillSW
    joanne jackson (@ThornhillSW) reported from Dewsbury, England

    @TGLDAVE @O2 @TicketmasterUK Just no point mat as well go straight to ticketmaster and thats crap

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

  • 6hyterrier
    Peter Swallow (@6hyterrier) reported from Honley, England

    Just had a text message from @O2 within 2mins of posting on twitter, shame they weren't on the ball earlier wanting to look after a long standing customer. Thanks to @SkyUK I'mgoing to be £29.50 better per month with far superior package on two phones

  • jessica_rudge
    Rudgey. (@jessica_rudge) reported from Gildersome, England

    @keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

  • markgun61134653
    mark gunn (@markgun61134653) reported from Halifax, England

    @virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2

  • temp74
    Lee Tempest (@temp74) reported from Dewsbury, England

    @O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.

  • Brian74165024
    Brian Keighley (@Brian74165024) reported from Kirkburton, England

    @runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.

  • Sarah_E_Wood88
    Sarah Wood (@Sarah_E_Wood88) reported from Birkenshaw, England

    Really disappointed with @O2, poor customer service, rude In store service, incorrect information given, called O2 help line to be told it could have been sorted in store. So now she’s having to go back to the store to tell them that they can sort it out. #timewasted

  • ThornhillSW
    joanne jackson (@ThornhillSW) reported from Dewsbury, England

    @O2 I am an o2 customer u went thru the app and got transfered to the ticketmaster web site

  • PhilReedData
    Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • dave_brame
    DAVID BRAME™ (@dave_brame) reported from Dewsbury, England

    @O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection

  • GedAshton
    Ged Ashton (@GedAshton) reported from Dewsbury, England

    I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rockmunkee
    Duncan Turner (@rockmunkee) reported

    @O2 any chance of some help please? My father in law is having real difficulties with trying to talk to someone ref his service - supposed to have full coverage at his house yet continually cutting out. He’s had great service before but the lack of human interaction is rubbish!

  • keenan_becca
    Becca Keenan (@keenan_becca) reported

    @O2 I’ve got an issue with my Apple Watch I got from you. Is there someone who can help me please?

  • kaseysmartxo
    K A S E Y S M A R T (@kaseysmartxo) reported

    @olivekxc @O2 This has happen to me? Could yous help at all

  • loftylion9
    Alison Taylor ARPS (@loftylion9) reported

    So a chap from @O2 offers me a Black Friday discount of 40% off my future bills. A code is messaged to me which I recite. Twice. Apparently it isn't valid so no discount. #wtf

  • KirstSmith__
    Kirsty Smith (@KirstSmith__) reported

    @O2 Imagine ordering the new iPhone to find its out of stock and no idea when it will be back in stock Oh and to top it off can’t get into my o2 account🙄 Just the service a new customer wants

  • AhsanPMLN_
    Ahsan (@AhsanPMLN_) reported

    @O2 Tried again today. Same situation again. Got cut off. So trying since 22nd to cancel and now it’s the 25th and still no luck?

  • peter_oneill
    Peter O'Neill (@peter_oneill) reported

    @O2 Any recommended times to call without being in an hour long queue? Why is not possible to cancel your plan or to switch to a pay as you go plan online but it is very possible to sign up to a new plan online?

  • sussexmouette
    Nick 🔶 (@sussexmouette) reported

    Tried a checkout with @O2 - definite issue with pulling correct address detail through. 4 different cards declined! A first!

  • heyimlaurenh
    Lauren (@heyimlaurenh) reported

    @O2 Contacted you guys at the weekend re upgrading my sim, as I was getting a new phone. Data stopped working on Monday, no matter where I am. Turned my device and mobile data off and on multiple times, nothing appears to work. Had this problem last year when I got a new sim as well.

  • dlcmatt
    Matt (@dlcmatt) reported

    @O2 hi I just started a contract with you which includes free @disneyplus. As I already was subscribed to this service before joining O2, how do I take advantage of this offer?