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O2

O2 Outage Report in Halifax, Calderdale, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Halifax come from postal codes HX1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Halifax, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Halifax, England

The most recent O2 outage reports came from the following cities: Halifax, Batley, Bradford, Hebden Bridge, Keighley, Shipley, Pudsey, Cleckheaton, and Huddersfield.

CityProblem TypeReport Time
Halifax Internet 20 hours ago
Batley Internet 6 days ago
Batley Internet 7 days ago
Halifax Phone 8 days ago
Bradford Phone 9 days ago
Bradford Phone 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • ClaireW59366002
    Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • omicdaz
    Daz Midgley (@omicdaz) reported from Bradford, England

    Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK

  • Victori54706021
    Victoria Louise (@Victori54706021) reported from Meltham, England

    @O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap

  • LizHarrison4u
    Liz Harrison (@LizHarrison4u) reported from Halifax, England

    @O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about

  • Brian74165024
    Brian Keighley (@Brian74165024) reported from Horbury, England

    @O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?

  • Hamera_Ahmed
    HA (@Hamera_Ahmed) reported from Dewsbury, England

    @O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help

  • __amyrebecca__
    Amy (@__amyrebecca__) reported from Greetland, England

    @O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account

  • omicdaz
    Daz Midgley (@omicdaz) reported from Halifax, England

    @DHLParcelUK can you check your DMs and confirm our parcels are arriving today, without a doubt the worst courier service we’ve dealt with - not sure why @O2 use you - you must cost them business

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @O2 hi, I messaged in regards to cancelling my contract and was told to call 202, however I have not had service on my phone for 2 days now. I have also tried the online chat but it’s never available. Can I cancel it another way?

  • GedAshton
    Ged Ashton (@GedAshton) reported from Dewsbury, England

    I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @O2 Hi I have sent a DM. I got told to call 202 but I can’t because I have not had signal for 4 days now and am receiving no help with this. I just want to cancel my contract.

  • GavHeaton
    That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • omicdaz
    Daz Midgley (@omicdaz) reported from Bradford, England

    @O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight

  • xpi6tiva
    Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England

    @O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.

  • Marko_1979
    Mark Richardson (@Marko_1979) reported from Brighouse, England

    Hi @O2 I sent my old handset to O2 recycle on 2 February, who confirmed it had been received on 6 February. I was promised it would be looked into last weekend as matter of urgency but still not had a response. Please can you help ? Thank you. Mark.

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

  • IzzyRothers99
    Isabella (Izzy) Rothwell (@IzzyRothers99) reported from Meltham, England

    @O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??

  • n1cky_snape
    Nicky (@n1cky_snape) reported from Horbury, England

    @O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    Just had a scam email from telifonica saying my bill will be 300€ on the @O2 contract.. and to down load the app to change my plan be aware

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • megankaty95
    Megan katy (@megankaty95) reported

    @O2 please sort your bloody service out. Actually makes me so mad that I can’t use my phone when I get into town😡

  • DalbinhoSeven
    DalbinhoSeven (@DalbinhoSeven) reported

    @O2 I ported my number over to another network today, when will I receive a refund for this month’s bill please?

  • rockyboboss
    Mark Thomson YNWA (@rockyboboss) reported

    I’ve just called @O2 because the loudspeaker was quiet. It’s still in it’s warranty period and without any fuss she said she’ll replace it for a new one and I’ll have it in the morning. Amazing service

  • Elaniel84
    Josh Canavan (@Elaniel84) reported

    @O2 Glad I left after 10 years right as your service started crashing down. Now with @EE and amazed at the improved speeds and customer service!

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • Elaniel84
    Josh Canavan (@Elaniel84) reported

    @O2 They are just as useless as still can’t give me a figure!! Your contact us page is also a joke as keeps going through loops and never gives an actual number to speak to a human.

  • EmilyDaly11
    Emily Daly (@EmilyDaly11) reported

    @O2 your staff are rude !!! Maybe they need some customer training

  • John74245963
    jonpluke (@John74245963) reported

    @O2 why is the mobile data connection so bad in Torquay Uk, I keep losing connection

  • _JamieHughes_
    Jamie Hughes (@_JamieHughes_) reported

    @O2 just got a new sim. Can’t make calls and online chat is not working. Please advise.

  • GreatScott_TT
    Scott (@GreatScott_TT) reported

    @O2 Sorry, but your handy network tips don't do anything to help boost the quality of your 4G signal here. Feels like I'm back in the year 2000