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O2 service status in Halifax, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Halifax come from postal codes HX1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Halifax, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Halifax, England

The most recent O2 outage reports came from the following cities: Bradford, Halifax, Batley, Hebden Bridge, Keighley, Shipley, Pudsey, Cleckheaton, and Huddersfield.

CityProblem TypeReport Time
Bradford Phone 15 hours ago
Halifax Internet 4 days ago
Batley Wi-fi 4 days ago
Batley Internet 6 days ago
Halifax Internet 6 days ago
Batley Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • Victori54706021
    Victoria Louise (@Victori54706021) reported from Meltham, England

    @O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.

  • Brian74165024
    Brian Keighley (@Brian74165024) reported from Horbury, England

    @O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @O2 Hi I have sent a DM. I got told to call 202 but I can’t because I have not had signal for 4 days now and am receiving no help with this. I just want to cancel my contract.

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    Just had a scam email from telifonica saying my bill will be 300€ on the @O2 contract.. and to down load the app to change my plan be aware

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @O2 hi, I messaged in regards to cancelling my contract and was told to call 202, however I have not had service on my phone for 2 days now. I have also tried the online chat but it’s never available. Can I cancel it another way?

  • 6hyterrier
    Peter Swallow (@6hyterrier) reported from Honley, England

    Just had a text message from @O2 within 2mins of posting on twitter, shame they weren't on the ball earlier wanting to look after a long standing customer. Thanks to @SkyUK I'mgoing to be £29.50 better per month with far superior package on two phones

  • LizHarrison4u
    Liz Harrison (@LizHarrison4u) reported from Halifax, England

    @O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about

  • Hamera_Ahmed
    HA (@Hamera_Ahmed) reported from Dewsbury, England

    @O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help

  • dave_brame
    DAVID BRAME™ (@dave_brame) reported from Dewsbury, England

    @O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection

  • Brian74165024
    Brian Keighley (@Brian74165024) reported from Kirkburton, England

    @runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.

  • __amyrebecca__
    Amy (@__amyrebecca__) reported from Greetland, England

    @O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account

  • ClaireW59366002
    Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • GedAshton
    Ged Ashton (@GedAshton) reported from Dewsbury, England

    I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2

  • Marko_1979
    Mark Richardson (@Marko_1979) reported from Brighouse, England

    Hi @O2 I sent my old handset to O2 recycle on 2 February, who confirmed it had been received on 6 February. I was promised it would be looked into last weekend as matter of urgency but still not had a response. Please can you help ? Thank you. Mark.

  • xpi6tiva
    Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England

    @O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.

  • IzzyRothers99
    Isabella (Izzy) Rothwell (@IzzyRothers99) reported from Meltham, England

    @O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??

  • PhilReedData
    Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ukcat87
    Black cat 😃 (@ukcat87) reported

    @O2 @Thicket23 Cancel the merger It's not going to end well Virgin suck

  • oldmanbodypop
    Martin Warren 🤘💉😷 (@oldmanbodypop) reported

    @O2 @virginmedia If this means that my phone is about to become a Virgin mobile then I will be leaving. Worst customer service ever, not for me thanks.

  • ellrbrown
    Elliott Brown (@ellrbrown) reported

    @O2 I first joined BT Cellnet in 2001, before it became O2, so almost a customer for 20 years.

  • MouseDub
    DubMouse (@MouseDub) reported

    Hmmmm @O2 merging with virgin media. Let’s hope O2 doesn’t now start charging stupidly high prices & mobile is better than virgin’s broad brand. I feel a change of network provider incoming soon

  • scanme_tukslaw
    Tuks Law (@scanme_tukslaw) reported

    @RobertsonEilidh @O2 They have the worst customer service of any network. They have cancelled an account - now sent a threatening letter for an amount not owed and won’t speak to me as the account doesn’t exist. Seriously you couldn’t make this up 🤬 On hold now for 50 mins again 🤬🤬🤬

  • kingofbumpers
    NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • GreenLe69138272
    GreenLeave 💙 (@GreenLe69138272) reported

    @Veronica_Strain @O2 My thoughts exactly. Can’t think of a worse idea than teaming with Virgin Media ! Dreadful customer service, took 6 mths to get a refund after terminating my contract with them & they are only able to do this by cheque, really?! I’ll probably leave o2 & move fully to BT now..

  • TheOlDavenport
    Oliver Davenport (@TheOlDavenport) reported

    @O2 I asked Virgin to take my phone and add to bb account in December. It was beyond them. 5 months of begging & pleading secured nought. I quit. They said I was still under contract to pay money for a service I never got. I said enough is enough. A/c 646430002. 100s of messages.

  • andyphilipson
    Bilbo Gubbins (@andyphilipson) reported

    Hi @o2 I received a call from your contact centre the other day who kindly offered to renew my contract. However ever since renewing I have lost access to visual voicemail with no option to set it back up. Please help!

  • scanme_tukslaw
    Tuks Law (@scanme_tukslaw) reported

    @O2 @virginmedia Feel sorry for @virginmedia as your customer service is the worst. No one will talk to me about a threatening letter you have sent about a closed account. Reason given - the account is closed 🤬 Really then why are you sending me threatening letters?