O2

O2 Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halifax, Calderdale, England 02/16/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halifax, Calderdale, England

The most recent O2 outage reports came from the following cities: Halifax, Batley, Leeds and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Phone
United KingdomBatley Internet
United KingdomLeeds Phone
United KingdomTodmorden Internet
United KingdomHalifax Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • IzzyRothers99 Isabella (Izzy) Rothwell (@IzzyRothers99) reported from Meltham, England

    @O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??

  • omicdaz Daz Midgley (@omicdaz) reported from Bradford, England

    @O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • 1NickGedge Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England

    @O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 It’s still not working! Saying 5pm now!

  • omicdaz Daz Midgley (@omicdaz) reported from Bradford, England

    Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    @O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond

  • omicdaz Daz Midgley (@omicdaz) reported from Halifax, England

    @DHLParcelUK can you check your DMs and confirm our parcels are arriving today, without a doubt the worst courier service we’ve dealt with - not sure why @O2 use you - you must cost them business

  • n1cky_snape Nicky (@n1cky_snape) reported from Horbury, England

    @O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!

  • __amyrebecca__ Amy (@__amyrebecca__) reported from Greetland, England

    @O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap

  • LizHarrison4u Liz Harrison (@LizHarrison4u) reported from Halifax, England

    @O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • Hamera_Ahmed HA (@Hamera_Ahmed) reported from Dewsbury, England

    @O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help

  • ClaireW59366002 Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • Marko_1979 Mark Richardson (@Marko_1979) reported from Brighouse, England

    Hi @O2 I sent my old handset to O2 recycle on 2 February, who confirmed it had been received on 6 February. I was promised it would be looked into last weekend as matter of urgency but still not had a response. Please can you help ? Thank you. Mark.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Scooby_Who Ian Sadler (he/him) (@Scooby_Who) reported

    @O2 thoroughly naffed off with the customer support

  • Hunny_Bunnee 🐰Melissa Morse🐰 (@Hunny_Bunnee) reported

    @O2 Invalid, don't know what else to do and why i have know service unless using WiFi.

  • Hunny_Bunnee 🐰Melissa Morse🐰 (@Hunny_Bunnee) reported

    @Natalie182 @O2 I've had the same thing all week, only working on WiFi,updated my phone on monday and found out today that my mobile data had turned off, not sure whether it was the update but I wouldn't have turned it off myself, felt an idiot when talking with o2 🙄

  • O2 O2 in the UK (@O2) reported

    @justwright_1 @o2 Morning Sarah, we’re worry to hear you’re looking to cancel with us, you do need to speak with a member of the customer service team to pay your device plan in full. Please call:03448090202 selecting option 1 to speak with the team 👍

  • OliPutland Oli Putland (@OliPutland) reported

    @O2 Text spam which cannot be opted out from Unsolicited ‘customer care’ phone calls which actually make people angry due to the inhuman way they are conducted Pathetic Priority ‘offers’ which no one could ever want, unless you live in the heart of the capital city.

  • mrwhyke Tom 👨🏻‍🏫🧬🇬🇧🏳️‍🌈 (@mrwhyke) reported

    So @O2 have been charging me the same amount every month, despite paying my phone off months ago and stating my bill will go down. I think I need a refund.

  • CarliLee2020 Caren Davy-martin (@CarliLee2020) reported

    @O2 absolutely disgusting service, we have been abroad for 10 days now and despite almost daily calls we still do not have internet access. I am appalled by their customer service and a total waste of money!

  • Bob_Barts RB 🇯🇲 (@Bob_Barts) reported

    @O2 service has been so poor, 2nd replacement phone in 2 weeks because I keep being given refurbished handsets. The one I’ve just received which I’ve had for 2 days needs to be sent back also. I’m very shocked at the lack of assistance that I’ve been facing. 😡🤯🙃

  • jln579982 jln579982 (@jln579982) reported

    @O2 They said because the phone worked with other sim cards, and another o2 sim, it was likely a carrier server side issue.

  • cfcdmg1888 CelticBhoy67 (@cfcdmg1888) reported

    @O2 Well obviously you scrapped them for a reason so why bring them back. I think O2 make enough profit to be able to not charge this stupid fee and piss off loyal customers like myself. It’s the same as Apple no longer supplying chargers but will sell you one separately 🤬🤬rip off