O2

O2 Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halifax, Calderdale, England 01/20/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halifax, Calderdale, England

The most recent O2 outage reports came from the following cities: Halifax, Batley, Todmorden, Huddersfield, Hebden Bridge and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomHalifax Phone
United KingdomHalifax Internet
United KingdomBatley Phone
United KingdomHalifax Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • n1cky_snape Nicky (@n1cky_snape) reported from Horbury, England

    @O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!

  • IzzyRothers99 Isabella (Izzy) Rothwell (@IzzyRothers99) reported from Meltham, England

    @O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??

  • omicdaz Daz Midgley (@omicdaz) reported from Halifax, England

    @DHLParcelUK can you check your DMs and confirm our parcels are arriving today, without a doubt the worst courier service we’ve dealt with - not sure why @O2 use you - you must cost them business

  • __amyrebecca__ Amy (@__amyrebecca__) reported from Greetland, England

    @O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account

  • omicdaz Daz Midgley (@omicdaz) reported from Bradford, England

    @O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • LizHarrison4u Liz Harrison (@LizHarrison4u) reported from Halifax, England

    @O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • ClaireW59366002 Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap

  • omicdaz Daz Midgley (@omicdaz) reported from Bradford, England

    Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • Marko_1979 Mark Richardson (@Marko_1979) reported from Brighouse, England

    Hi @O2 I sent my old handset to O2 recycle on 2 February, who confirmed it had been received on 6 February. I was promised it would be looked into last weekend as matter of urgency but still not had a response. Please can you help ? Thank you. Mark.

  • Andreamckena60 Andrea Mckenna (@Andreamckena60) reported from Leeds, England

    @O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    @O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 It’s still not working! Saying 5pm now!

  • Hamera_Ahmed HA (@Hamera_Ahmed) reported from Dewsbury, England

    @O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • Leggler75 Emma (@Leggler75) reported

    @O2 It was received by them on the 23rd December. Since then it’s been back & forth. O2 recycle say one thing & O2 customer service say another. We are stuck on the middle with no resolution. Really thought O2 would be a lot better then this 😢

  • TimPBreden Tim Breden (@TimPBreden) reported from Arundel, England

    An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful

  • darrenhillman78 Darren Hillman (@darrenhillman78) reported

    @O2 how come I have never got any surprises, been a customer for years & years. I was hoping to get Disney+ for the kids

  • Hannah98banana2 Hannah Plumley💙 (@Hannah98banana2) reported

    @O2 just received a suspicious text from some one pretending to be you can you help me

  • r_shazz R✨ (@r_shazz) reported

    @O2 are actually the worst network rn. What is going on

  • jazminriac jazmin (@jazminriac) reported

    @O2 is there any customer service lines open now!

  • Helenintgarden Helen (@Helenintgarden) reported

    Two texts in two days... from different numbers... claiming to be @O2 having problems processing my payments... I wish there were ways to prevent scammers... some people will fall for it...

  • Richard97324518 Richard Hardy (@Richard97324518) reported

    @O2 Hello, signed up for a new contract which was miss sold to me as there is no phone!!! Get me out of this contract! Been on the phone for 2 hours to be hung up on twice!!! Not impressed!!! Customer service absolutely non existent!. So disappointed, was excited started out new!

  • peterthepig Lord, such screaming! (@peterthepig) reported

    @O2 Hi I have an O2 MIFI dongle that gets an automatic 1Gb update applied each month... how can I stop that as I am paying for it but I can't use it in lock-down?