O2 outages and service status in Halifax, England

Problems in the last 24 hours in Halifax, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halifax, England

The most recent O2 outage reports came from the following cities: Batley, Halifax, and Huddersfield.

City	Problem Type	Report Time
Batley	Total Blackout	4 days ago
Halifax	Total Blackout	10 days ago
Huddersfield	Internet	2 months ago
Batley	Internet	2 months ago
Halifax	Internet	2 months ago
Halifax	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

• 
  Meg Crozier (@megancroz) reported 44 seconds ago from Huddersfield, England

  @O2 Hi I have sent a DM. I got told to call 202 but I can’t because I have not had signal for 4 days now and am receiving no help with this. I just want to cancel my contract.

• 
  joanne jackson (@ThornhillSW) reported 1 minute ago from Dewsbury, England

  @O2 I am an o2 customer u went thru the app and got transfered to the ticketmaster web site

• 
  Mike (@__Michael_Prior) reported 3 minutes ago from Guiseley, England

  @Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one

• 
  Paula Jane Rhodes (@pauliejane) reported 11 minutes ago from Hebden Bridge, England

  @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

• 
  Liz Harrison (@LizHarrison4u) reported 14 minutes ago from Halifax, England

  @O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about

• 
  C L H (@Holdsworth94) reported 18 minutes ago from Bradford, England

  @O2 I visited my local o2 store earlier & was given a phone to speak directly to customer services. The woman I spoke to didn’t seem to comprehend my issue or concerns. Very unhelpful service & I’m told I’ll have to wait up to 10 working days for a response! Not good enough

• 
  mark gunn (@markgun61134653) reported 19 minutes ago from Halifax, England

  @virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2

• 
  Luke Swinden (@LukeSwinden) reported 25 minutes ago from Ossett, England

  @O2 No they couldn’t tell me how I subscribed. All they wanted was further details about me, which raised my suspicions further. This needs sorting, thousands are making the same complaint online, google 85888. Please can you advise me how to solve this, I’ve already text stop etc 🤯

• 
  Amanda Evans (@evansamanda) reported 30 minutes ago from Horbury, England

  Hello @O2 I’m a customer trying to log into my account and website and app are giving 504 error online? How can you help me? #priorityapp

• 
  Jim Johnson (@jim_johnson24) reported 31 minutes ago from Shepley, England

  @virginmedia 7 days and still no @O2 resolution

• 
  Carla Sheldon (@Carla_SHELDERS) reported 31 minutes ago from Huddersfield, England

  @O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap

• 
  Jodie Hearnshaw (@jodiepodieh) reported 31 minutes ago from Keighley, England

  @O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.

• 
  Siz (@simondo91) reported 32 minutes ago from Queensbury, England

  @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

• 
  Peter Swallow (@6hyterrier) reported 33 minutes ago from Honley, England

  Just had a text message from @O2 within 2mins of posting on twitter, shame they weren't on the ball earlier wanting to look after a long standing customer. Thanks to @SkyUK I'mgoing to be £29.50 better per month with far superior package on two phones

• 
  Brian Keighley (@Brian74165024) reported 39 minutes ago from Kirkburton, England

  @runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.

• 
  Nicky (@n1cky_snape) reported 42 minutes ago from Horbury, England

  @O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!

• 
  Siz (@simondo91) reported 45 minutes ago from Queensbury, England

  @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

• 
  Sarah Wood (@Sarah_E_Wood88) reported 49 minutes ago from Birkenshaw, England

  Really disappointed with @O2, poor customer service, rude In store service, incorrect information given, called O2 help line to be told it could have been sorted in store. So now she’s having to go back to the store to tell them that they can sort it out. #timewasted

• 
  Phil Reed (@PhilReedData) reported 51 minutes ago from Todmorden, England

  I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

• 
  Richard Porter (@Porter__Face) reported 53 minutes ago from Halifax, England

  Just had a scam email from telifonica saying my bill will be 300€ on the @O2 contract.. and to down load the app to change my plan be aware

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Minnie (@xxxxminniex) reported 3 minutes ago

  @Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!

• 
  MrBazza 🎬 (@MrBazza) reported 9 minutes ago

  @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.

• 
  Victoria Hamilton (@VictoriaMh) reported 10 minutes ago

  Hi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!

• 
  Greg Geyer (@GregGeyer2) reported 12 minutes ago

  @savinggracey @O2 That's unacceptable. O2 needs to step up their customer service.

• 
  Tasha 🦄 (@princesstash617) reported 14 minutes ago

  @O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.

• 
  beijinggail (@sargeant_gail) reported 18 minutes ago

  @O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!

• 
  Daniel Soho 🦋 (@donliveson) reported 20 minutes ago

  @Apple stupid prices for new iPhones. £760 + and a crazy 3 year contract, @O2 Ifs over never going back into phone contract. Never

• 
  Not a sheep (@ArcherImproving) reported 23 minutes ago

  @O2 I keep getting calls from people claiming to be from o2. When I query why they keep calling they hang up!

• 
  lizrichards24 (@SonyRichards4) reported 26 minutes ago

  @O2 can you please help me cancel an 02 SIM card I have never used or wanted that is linked to my Virgin account?

• 
  RICKY (@Rickyroaster1) reported 27 minutes ago

  Today I received a txt stating my rolling plan had been cancelled and I was put on a PAYG tariff.This is so unprofessional, to change a customers plan without basic communication on WHY?if a card expires O2 should tell customer not change tariff, WTF O2 @O2