O2 Outage Report in Halifax, Calderdale, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Halifax, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Halifax, Calderdale, England
The most recent O2 outage reports came from the following cities: Keighley, Batley, Shipley, Pudsey, Cleckheaton, Huddersfield, Halifax, Leeds and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Johnny JB 🏴 💙💛 🇬🇧
(@john_lehan) reported
from
Leeds, England
@O2 Already tried, still same problem. You must know they is a nationwide problem again with amount of tweets experiencing the same problem as they other week when the network went down
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Brian Keighley
(@Brian74165024) reported
from
Kirkburton, England
@runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.
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DAVID BRAME™
(@dave_brame) reported
from
Dewsbury, England
@O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Johnny JB 🏴 💙💛 🇬🇧
(@john_lehan) reported
from
Leeds, England
@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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Ged Ashton
(@GedAshton) reported
from
Dewsbury, England
I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2
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Chad Issac
(@ChadIssac_) reported
from
Leeds, England
@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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GeeEyeTee
(@Gittins87) reported
from
Leeds, England
@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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Peter Swallow
(@6hyterrier) reported
from
Honley, England
Just had a text message from @O2 within 2mins of posting on twitter, shame they weren't on the ball earlier wanting to look after a long standing customer. Thanks to @SkyUK I'mgoing to be £29.50 better per month with far superior package on two phones
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GeeEyeTee
(@Gittins87) reported
from
Leeds, England
Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Christina Demetriou
(@xpi6tiva) reported
from
Skelmanthorpe, England
@O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Macey
(@stuartmacey) reported
@virginmedia @O2 Well they have just screwed up my number port from EE and the customer reps make me feel like I have done something wrong. Told it would be addressed urgently, by which they mean 3 to 5 days. They were not impressed when I said I hope you don’t need urgent medical attention.
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Jane Bendall
(@JaneBendall) reported
@O2 have spent over 3 hours this afternoon trying to cancel a contract that I thought had ended 18 months ago, have spoken to 4 different people but still haven’t cancelled contract. At one point after an hour and a half phone line was disconnected. Absolutely not good enough
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sallystrawb
(@sallystrawb2) reported
@O2 I don’t have an o2 number but am a virgin media customer … it won’t let me past the “o2 number “ part of the prize draw page
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Stuart Macey
(@stuartmacey) reported
@O2 No I’m afraid it’s Virgin Mobile. Simply put if it’s not resolved by tomorrow I shall look to move back to EE. I shall also take my two existing mobile accounts away plus my broadband, landline and tv. Absolutely appalling customer service over this matter and hours waisted
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Dr Alison Robinson 🇪🇺🏴
(@GirafeProject) reported
@O2 I was offered six months of Apple Music free with my contract but one redeeming only received 3? Can you help?
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herman anthony simms
(@simms_herman) reported
@simonkeenan007 @virginmedia @O2 If you're referring to me **** wipe I work and have been for the last 20 years so I suggest you shut up or back it up! So get the facts before you open your trap. *** hole. I don't like being shafted by big corporations and fat cats who make **** loads of money
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benostanners87
(@benostanners87) reported
@O2 need help spoke to someone on Friday needed an email to get the free chrome book nothing and can't speak to anyone on 202 HELP
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Đ
(@TextualVoice) reported
@O2 been more than an hour on customer service waiting and then it cut off, on call again and passed 30 mins, very poor.
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Jason Williams
(@jas1don) reported
@O2 hello. Trying to redeem the benefits of being an o2 customer and virgin media customer, but each website keeps sending me back to the other, complete circles! What do I need to do?!
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Mark Grimshaw
(@melioramark) reported
@O2 Disgraceful customer service. Been trying to talk to a customer service rep for weeks and keep getting hung up on. Terrible