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O2 outages and service status in Leeds, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Leeds, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent O2 outage reports came from the following cities: Batley, Pontefract, Wakefield, and Leeds.

CityProblem TypeReport Time
Batley Internet 8 days ago
Batley Total Blackout 10 days ago
Pontefract Phone 25 days ago
Wakefield Phone 1 month ago
Leeds Phone 1 month ago
Leeds Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • foomaniac
    Dave Jones (@foomaniac) reported from Gildersome, England

    @OnePlus_Support @oneplus @O2 On the 4th day since this happened, have to ring oneplus to chase my support ticket to find out NOTHING has happened with it yet. Jesus. However 'senior' Michael West is, clearly not senior enough....

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @O2 hi, I messaged in regards to cancelling my contract and was told to call 202, however I have not had service on my phone for 2 days now. I have also tried the online chat but it’s never available. Can I cancel it another way?

  • Hamera_Ahmed
    HA (@Hamera_Ahmed) reported from Dewsbury, England

    @O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help

  • __Michael_Prior
    Mike (@__Michael_Prior) reported from Guiseley, England

    @Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also

  • SJLorrimer
    SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, England

    Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?

  • MarketOptimist
    MarketingOptimist (@MarketOptimist) reported from Leeds, England

    @O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops

  • summers14
    Andrew Summers (@summers14) reported from Leeds, England

    Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.

  • ChopperJohn5
    ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem

  • Amyy_Louisee
    Amy 👱🏼‍♀️ (@Amyy_Louisee) reported from Pontefract, England

    @O2 still not working 🙃🙃 still can’t make outgoing calls

  • AaronBudwal
    Mr Budwal (@AaronBudwal) reported from Wibsey, England

    After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.

  • cazmaxwby
    Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

  • craigrookleeds
    Craig Rook (@craigrookleeds) reported from Garforth, England

    @O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.

  • Sarah_E_Wood88
    Sarah Wood (@Sarah_E_Wood88) reported from Birkenshaw, England

    Really disappointed with @O2, poor customer service, rude In store service, incorrect information given, called O2 help line to be told it could have been sorted in store. So now she’s having to go back to the store to tell them that they can sort it out. #timewasted

  • MissModette
    ★ Kay ★ (@MissModette) reported from Leeds, England

    @O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.

  • lmcdowell106
    mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • evansamanda
    Amanda Evans (@evansamanda) reported from Horbury, England

    Hello @O2 I’m a customer trying to log into my account and website and app are giving 504 error online? How can you help me? #priorityapp

  • ebumhudza
    Beta (@ebumhudza) reported from Leeds, England

    @O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • Marko_1979
    Mark Richardson (@Marko_1979) reported from Brighouse, England

    Hi @O2 I sent my old handset to O2 recycle on 2 February, who confirmed it had been received on 6 February. I was promised it would be looked into last weekend as matter of urgency but still not had a response. Please can you help ? Thank you. Mark.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyBiker1969
    Mr. Miyagi 🌴 (@GrumpyBiker1969) reported

    @O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical

  • Slevern00p
    Slevern (@Slevern00p) reported

    @O2 why is your app so crap. It should be easy to use it’s absolute trash. I just want to check my bills and all it does it’s send links, everything appears to external to the app. Sort it out

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 Why have an automated service that doesn't work?! Puts customers right off

  • ebisham
    Clifton (@ebisham) reported

    @TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.

  • KieranMoss16
    Kieran Moss (@KieranMoss16) reported

    @TomTugendhat @O2 Can’t travel more then 2 mins down the road while driving without phone signal cutting out and the call disconnecting.

  • EllieMBond
    Ellie (@EllieMBond) reported

    @TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.

  • DJBSBC
    GBD (@DJBSBC) reported

    @O2 @TomTugendhat O2 your signal and data in particular is farcical. It’s one industry that has taken the biggest step back in terms of advancements and relies on people using WiFi more often and just ‘accepting’ that the service is ****.

  • BeakerBate
    Mark “Beaker” Bate (@BeakerBate) reported

    @RobertClark87 @TomTugendhat @O2 Not just O2, they’ve never recovered from the Huawei removal…..Dorset is a disaster zone.

  • Fr2962Free
    Free Speech Highway (@Fr2962Free) reported

    @TomTugendhat @O2 The issue is the mobile companies raise prices mid contract and end of contract in line with RPI but signals and services in areas remains woeful

  • BrawdyHawk
    BrawdyHawk (@BrawdyHawk) reported

    @TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!