O2 Outage Report in Leeds, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Leeds come from postal codes LS8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Leeds, England
The most recent O2 outage reports came from the following cities: Huddersfield, Castleford, Batley, Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Total Blackout | |
| Castleford |
Internet | |
| Batley |
Internet | |
| Leeds |
Phone | |
| Normanton |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Gulrez
(@GulrezMushtaq) reported
from
Leeds, England
Hi @O2 . I’ve asked to port my existing number to a new one which is a pay monthly. However I’m left with no service on both of the numbers which means I’m without a phone now. Could you help.
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Stuart Wilson
(@TinyTrekkers) reported
from
Huddersfield, England
@O2 accepting that it is physically impossible to get insurance from O2. Waited 40 mins and person couldn’t understand English, called again, over 60 mins on hold then gave up. Never expected this when I signed up :/
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Stephen
(@Hudson26Stephen) reported
from
Collingham, England
@O2 Very happy with your customer service at Harrogate today.
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joanne jackson
(@ThornhillSW) reported
from
Dewsbury, England
@TGLDAVE @O2 @TicketmasterUK Just no point mat as well go straight to ticketmaster and thats crap
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joanne jackson
(@ThornhillSW) reported
from
Dewsbury, England
@O2 I am an o2 customer u went thru the app and got transfered to the ticketmaster web site
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Otis Parris
(@parriso56) reported
from
Leeds, England
@CarnivalLeeds couldn’t post anything no network @O2
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Stephen Berson
(@StephenBerson) reported
from
Leeds, England
@O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!
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Luke Swinden
(@LukeSwinden) reported
from
Ossett, England
@O2 No they couldn’t tell me how I subscribed. All they wanted was further details about me, which raised my suspicions further. This needs sorting, thousands are making the same complaint online, google 85888. Please can you advise me how to solve this, I’ve already text stop etc 🤯
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Luke Swinden
(@LukeSwinden) reported
from
Ossett, England
@KyleMarleau @O2 Spoke to @O2 last month, they assured me it was blocked and wouldn’t happen again. Happened again yest. Spoke today to o2 - put me through to this company, some angry women was rather sh*ty with me. No refund & I never consented originally so I’m not happy at all with o2 at all.
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Kafern
(@kafern_) reported
from
Leeds, England
Two weeks without phone service and @O2 are doing absolutely nothing about it
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Otis Parris
(@parriso56) reported
from
Leeds, England
@O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...
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Dave Jones
(@foomaniac) reported
from
Gildersome, England
@OnePlus_Support @oneplus @O2 On the 4th day since this happened, have to ring oneplus to chase my support ticket to find out NOTHING has happened with it yet. Jesus. However 'senior' Michael West is, clearly not senior enough....
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
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Sarah Wood
(@Sarah_E_Wood88) reported
from
Birkenshaw, England
Really disappointed with @O2, poor customer service, rude In store service, incorrect information given, called O2 help line to be told it could have been sorted in store. So now she’s having to go back to the store to tell them that they can sort it out. #timewasted
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one
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C L H
(@Holdsworth94) reported
from
Bradford, England
@O2 I visited my local o2 store earlier & was given a phone to speak directly to customer services. The woman I spoke to didn’t seem to comprehend my issue or concerns. Very unhelpful service & I’m told I’ll have to wait up to 10 working days for a response! Not good enough
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Kafern
(@kafern_) reported
from
Leeds, England
@o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌
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amanda stephenson
(@amanda1980leeds) reported
from
Wibsey, England
What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⚡️⚡️⚡️⚡️
(@philos2929) reported
@O2 do you have any terminally I’ll family members? Do you know what it’s like to be put into such difficulty when you cannot even call in emergencies?! Year after year you promise improvements with higher costs for a worse service and even higher costs! How is this legal?
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Dave
(@DaveDavetron) reported
@O2 can you help ? I used to have an o2 email back in the day and im trying to access an @EA account but to do so need access to my old email . is this possible ?
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Toby Isaacson
(@thingstobylikes) reported
@O2 I still have no service this morning. Please acknowledge that you are aware this is affecting multiple customers and you are working on a resolution.
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Star Girl
(@crazy_nicnac) reported
@O2 @virginmedia Will never go with virgin internet/tv ever again. Worst customer service and never ever worked. 3 months without internet apparently an engineer working on it. I left the company never got a penny back for lack of service.
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Mangle
(@Mangle43650281) reported
@O2 I am unable to make calls on my second mobile, apparently there is a problem with iPhone and the o2 network causing this, my primary number is ok. Cust serv advise that they do not know when this will be fixed or provide updates? What’s going on?
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Chris Senior MSyl BA hons M.ISRM
(@Christo32281499) reported
@virginmedia Finally have working Internet 9 days after installation. What a stressful experience, I hope no customer has to go through that. As for @O2, that's another story to get my money back after @Virgin sales team added a sim card to my account. Your staff are rude on the phone.
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Gary Noble
(@Noblerone) reported
@HarryAitchison1 @TheMorgeh @O2 O2 told me it’s an issue wit iPhone users they are working through. No timescale given. Make sure you ask them for compensation
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Matthew Holton
(@MrMatthewHolton) reported
@JayClay71 @O2 Sadly not mate, there’s some issue within o2 with an iPhone / Apple Watch pairing, so will be sending both back tomorrow as I can’t use a device that isn’t fit for purpose ( no idea when it’ll be sorted ) so going back to and old sim only deal with my old phone
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Jacob Tyler
(@wouldanyonecare) reported
@O2 my Disney plus is charged on to my O2 every months on the 10th. If I want to get rid of it so I can pay with a card on Disney. When is the best time to cancel? If I cancel once the payment is added, do I get that 4 weeks I’ve paid for or do I miss out completely? 1/2
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Rob
(@hedgehoguk01) reported
@virginmedia Well, on your side, we could do with someone calling us about cancelling the contract with @o2 you set us up on for a deal, then said we couldn't have it. As your agent set it up with the wrong accout details and wrong email, we cannot access it after @O2 didn't shut it down.