O2

O2 Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS2, LS1 and WF3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Leeds, England 05/20/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leeds, England

The most recent O2 outage reports came from the following cities: Huddersfield, Leeds, Dewsbury, Brighouse, Bradford and Ilkley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuddersfield Phone
United KingdomLeeds Internet
United KingdomLeeds Phone
United KingdomDewsbury Total Blackout
United KingdomBrighouse Internet
United KingdomLeeds Phone

Community Discussion

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O2 Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • DannyJSilk Danny Silk PT (@DannyJSilk) reported from Leeds, England

    @TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around

  • Carla_SHELDERS Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    @O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 It’s still not working! Saying 5pm now!

  • n1cky_snape Nicky (@n1cky_snape) reported from Horbury, England

    @O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!

  • Andreamckena60 Andrea Mckenna (@Andreamckena60) reported from Leeds, England

    @O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !

  • philter66 Phil Turner (@philter66) reported from Leeds, England

    @O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond

  • omicdaz Daz Midgley (@omicdaz) reported from Bradford, England

    @O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight

  • WardmanJamie Jamie Wardman (@WardmanJamie) reported from Guiseley, England

    @O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍

  • RichieH37745130 Richie Hall (@RichieH37745130) reported from Leeds, England

    @snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.

  • DannyJSilk Danny Silk PT (@DannyJSilk) reported from Leeds, England

    @TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem

  • omicdaz Daz Midgley (@omicdaz) reported from Bradford, England

    Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK

  • philipcgleeson Philip Gleeson (@philipcgleeson) reported from Leeds, England

    @O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care

  • MrSmithLocksLtd Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, England

    Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • MarsKathy Kathy (@MarsKathy) reported from Wakefield, England

    @O2 hi. Is there a problem with the QR code or number today for the Greggs offer? Local Greggs had error code so no breakfast roll!!

  • ArcticReviews Andy P (@ArcticReviews) reported from Leeds, England

    12% pay rise? Safe to say you can **** off the minute this contract ends @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bigchrisfgb Christopher Johnston (@bigchrisfgb) reported

    @O2 Over the last few years your coverage in Newcastle city centre has became non existent, it doesn’t even have to be match day and you are unable to get a reception. I think I may have to start looking elsewhere for a different network

  • Marlozi Balo-on-the-Telly (@Marlozi) reported

    Anyone else having slow or no #network @o2

  • LoulouKite Marie Helene Kite (@LoulouKite) reported

    @O2 The company failed to recognize that this was a abnormal activity and to implement measures to contact the bill payer to discuss the situation. The customer service manager (Jack) was very condescending.

  • BikeGillian eBike Gillian (@BikeGillian) reported

    @O2 - tried buying a sim card at an off license shop in London, and it's not working. After an hour in an O2 shop, the nice clerks can't help.

  • Nathan_Version7 nathan nutted 🐧 (@Nathan_Version7) reported

    @o2 aren’t much better because there’s never anything better than 3G we’re in 2022 not 2012

  • novakg11 Gary Novak (@novakg11) reported

    @O2 I have a new contract with you on a sim only deal. I received the sim card 3 days ago and I added the PAC code that @VodafoneUK provided me. I thought my number would have crossed over however, I'm still paying for Vodafone and the O2 sim. Please can you help?

  • jsojohnson Juergen S Oladimeeji JOHNSON (@jsojohnson) reported

    @O2 CAN ANYONE HELP I NEED TO TUP UP MY LINE. IT'S URGENT. HOW CAN I CHECK MY PHONE NUMBER

  • Sohal32 Sohal Patel (@Sohal32) reported

    @O2 on phone for over an hour requested a manager call back only to be cut off My god what the hell are you guys playing your customer service is incompetent to say the least

  • louroll89ffs Lou 🪶 (@louroll89ffs) reported

    @O2 useless, horrible customer service can’t wait to leave, nonsense

  • MissModette ★ K ★ (@MissModette) reported

    I reckon when I’ve got some money I’m going to sack @O2 off. Absolutely useless and not fit for purpose. Their 5G is beyond poor. It’s either @EE or @VodafoneUK for me.