O2 outages and service status in Collingham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Collingham, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Collingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Collingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Collingham, England
Latest outage, problems and issue reports in Collingham and nearby locations:
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Craig Rook (@craigrookleeds) reported from Garforth, England@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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talk2️⃣frank (@talk_2_frank) reported from Leeds, EnglandHi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Phil Turner (@philter66) reported from Leeds, England@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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Jon | The Money Shed (@themoneyshed) reported from Leeds, EnglandI’m beginning to think @o2 will never port my Three number in to their system!!
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immy (@immy15619175) reported from Leeds, England128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, EnglandWho, was unaware of it, until it was highlighted by a member of the service providers team? I think I'm due some compensatory reimbursement for lost income pf almost 50% is a huge amount of business to lose isn't it @O2?
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MarketingOptimist (@MarketOptimist) reported from Leeds, England@O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops
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Alex Reid (@alexx_reidd) reported from Garforth, England@O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!
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Stephen Berson (@StephenBerson) reported from Leeds, England@O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!
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Kafern (@kafern_) reported from Leeds, England@o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌
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Nadine Cave (@CaveNadine) reported from Leeds, EnglandSame old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Danny Silk PT (@DannyJSilk) reported from Leeds, England@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Johnny JB 🏴 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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Jordan Dunn 🏳️🌈 (@Jordan_dunn94) reported from Leeds, England@O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour
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ChopperJohn (@ChopperJohn5) reported from Leeds, England@O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem
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Jharmain👩👧👦💖 (@Jharr87_) reported from Great and Little Preston, England@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Leeds, EnglandJust called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Philip Gleeson (@philipcgleeson) reported from Leeds, England@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Harrogate_Wife (@Harrogate_Wife) reported from Harrogate, England@o2 please help again I have dmd you again
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Till (@JohnTillUK) reported@McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.
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Robert Keith (@rl_keith) reported@kokeshimum @O2 All service in the UK is bad. The providers occasionally say they'll build a few more cell towers. Then the village NIMBY will object, and the provider will use the excuse to save money and not build the tower.
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Keith Jackson 🎗️ (@kjackson1978) reported@kokeshimum @O2 Just spent 10 days in Cyprus. Perfect 5g the whole time. At home I struggle to get a 5G signal and 4G now useless
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 had a call from what appeared to be an actual number from o2 stating that you’re shutting my sim down in a so many days due to the merge with virgin it’ll be deactivated I’ve contacted you and made you aware just want to share it for others and see if you are
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Grendel (@wakeyrule) reported@kokeshimum @O2 Because big companies care more about servicing their manager bonuses and shareholders dividends than providing a reasonable service.
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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Monty Kumbulla (@KumbullaMonty) reported@O2 Is there something wrong with the signal around YO32 area? 2 bars of 4G isn’t enough for an email, text or Messenger connection.
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Brexit Refugee (@Brexit_Refugee) reported@kokeshimum @O2 One thing that bugs me in UK is the terrible signal. Next thing is if you have an “open reach” router it reserves 30% of your bandwidth for broadcasting a public 5G hotspot onto the street for Open Reach customers using the WiFi hotspot app…. Utter con.
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Hugh (@Hughtying) reported@Happyengland79 @O2 @BBCWatchdog That is utterly shameless. Admitting you're right just to pull the exact same stunt again is pure bad faith. Drop the formal deadlock letter and take them straight to the Ombudsman—they can't just keep raiding your credit!
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Amy Jo McLellan (@AmyJoSays) reported@altrinchamhq @O2 Nothing for me again! I won a couple of electrolytes samples one week and nothing at all on the others. Win rate must have gone down. Shame! 😞