O2 Outage Report in Harrogate, North Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Harrogate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Harrogate, North Yorkshire, England
The most recent O2 outage reports came from the following cities: Tadcaster, Leeds and Harrogate.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Total Blackout | ||
Phone | ||
Total Blackout | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Philip Gleeson (@philipcgleeson) reported from Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Blane (@RetailLowdown) reported from Harrogate, England
@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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Harrogate_Wife (@Harrogate_Wife) reported from Harrogate, England
@o2 please help again I have dmd you again
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Andy P (@ArcticReviews) reported from Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
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Richie Hall (@RichieH37745130) reported from Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Sue Hill (@suehill77) reported from Leeds, England
@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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Andrea Mckenna (@Andreamckena60) reported from Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Doug Paulley (@Doug_Paulley) reported from Wetherby, England
@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
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talk2️⃣frank (@talk_2_frank) reported from Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Jamie Wardman (@WardmanJamie) reported from Guiseley, England
@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Danny Silk PT (@DannyJSilk) reported from Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Mathew Ambler (@ambler_mathew) reported from Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Andrew Summers (@summers14) reported from Leeds, England
Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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Mathew Ambler (@ambler_mathew) reported from Leeds, England
@O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.
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Phil Turner (@philter66) reported from Leeds, England
@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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Caroline Maxfield (@cazmaxwby) reported from Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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Danny Silk PT (@DannyJSilk) reported from Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Watts (@Extinguisherman) reported
@O2 @YusraTraveler Clearly you need more customer service representatives, it’s not rocket science o2. Been using that excuse for months!
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Damian Kinsella 🇬🇧 (@damokinsella82) reported
@MartinSLewis It’s all well & good when your not mid contract Martin. This is why I like @O2 - I can change my price plan once every 30 days up or down :-) the only network I believe that allows you too bar sky mobile. The only network to let you pay a device off & cancel contract too :-)
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Brian Martin (@BrianMa63080971) reported
Hey, @O2 - three days and still no service - do I need to start taking to other social media platforms to expose you on there as well? RESTORE MY SERVICE!
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Mr N-1 (@Nook123a) reported
@O2 should be ashamed at the way you treat loyal customers! 1 hour waits and no on line agents!!! Disgusting service …..
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James Jansson (@JamesJansson85) reported
@O2 today, around 1.30pm, the phone stopped working. no signal, no nothing. same with watch.
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Andy Winter (@virtuawinter) reported
Hey @O2 I have a new iPhone 14 and new data plan but am using an older 4G sim I’ve had since 2017. Your 5G FAQs state that a new 5G sim is needed to connect to your 5G network, but I’m seeing the 5G icon with this existing sim. Does this mean I don’t need to swap to a 5G sim?
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Nicky Needham (@NickyNeedham) reported
@O2 Is there an ongoing network issue? All my phone contracts I have on O2 keep cutting off on every call for the past 4/52. O2 shop say they’ve had issues but no further explanation. Could someone please explain further and when this will be resolved?
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Jonas Twothieves (@2thieves) reported
@O2 Whatever you are thinking of never never use 02. After week of me explaining to them what a partial port out was, they are still perplexed. I even had to get Customer Services to Google the problem. Unresolved.
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James Jansson (@JamesJansson85) reported
@O2 no help from customer service, was hung up on several times, passed from person to person, just to finally be told that i am imagining it all, and it would sort itself out within the esim activation time frame...
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Shanti Doon-Pandit (@1966Dear) reported
@O2 I ordered a pay monthly phone on 30/12, received it yesterday. PAC code was provided, today customer service tells me no notes about it and I have to wait till Monday (2 working days) after 5.30 pm. I was waiting for 25 mins before call was answered, lousy service.