O2 Outage in Garforth, City and Borough of Leeds, England

@O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?

Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?

@O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops

And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

@O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤

I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2

@O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection

Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems

@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!

@O2 Already tried, still same problem. You must know they is a nationwide problem again with amount of tweets experiencing the same problem as they other week when the network went down

@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK

Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant

@markhughes2985 @O2 I'm having the same issue

@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!

@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks

I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

@o2 very low signal in LS7 (Chapel Allerton)

@O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.

Back with @O2 sim only but pay 3 months bill as credit score is crap and can get a new phone.

Hi @O2 and @bgpmon. How does one go around to reporting a BGP hijack (IP/DNS hijack) to your fraud department when using your network?

@O2 Hi O2 support. How does one go around to reporting a BGP hijack (IP or DNS hijack) to your fraud department?

@O2 nice to see that loyalty counts for nothing. Very bad customer service is just the beginning. #NeverAgain #noloyalty #discusted!

@O2 how do I get out of my shitty non providing contract? I’ve recently moved, absolute zero signal, hundreds of failed calls and undelivered texts. Locals say it’s been like this for over 10 years, you’re aware, couldn’t give a **** and have done nothing

@silverstrivers That's why I always have International Calls blocked @silverstrivers as it's a nightmare trying to get Mobile Providers to listen to you and help resolve issues around International charges! I'd be surprised if @O2 actually will look into this quickly for you... #o2 #CustServ

@Russats @O2 I have EE for my phone and home broadband and the 5g on my phone is a lot faster than the broadband! There are problems with 5g though, if you are on the outskirts of the 5g coverage it loses signal a bit like a radio even though the 4g is great.

@O2 I ported my number over to your network Sunday... says on your site it would have completed by today but it hasn’t

why ******** have @O2 sent me a new @Apple phone without the new usb size plug so I can’t charge the ******, their ‘customer services’ don’t seem to know 🤯

@O2 Why is it that whenever I place an order online, there is an issue? However, why I place an order I store, the order sails through?