O2 Outage Report in Castleford, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Castleford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Leeds, Pontefract, Batley, Wakefield, Castleford and Dewsbury.
City | Problem Type | Report Time |
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Leeds | Phone | |
Leeds | Phone | |
Leeds | Phone | |
Leeds | Phone | |
Leeds | Phone | |
Leeds | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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DAVID BRAME™
(@dave_brame) reported
from
Dewsbury, England
@O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection
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Johnny JB 🏴 💙💛 🇬🇧
(@john_lehan) reported
from
Leeds, England
@O2 Already tried, still same problem. You must know they is a nationwide problem again with amount of tweets experiencing the same problem as they other week when the network went down
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GeeEyeTee
(@Gittins87) reported
from
Leeds, England
@PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!
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carwu1
(@carwu1) reported
from
Leeds, England
@O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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Rudgey.
(@jessica_rudge) reported
from
Gildersome, England
@keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂
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GeeEyeTee
(@Gittins87) reported
from
Leeds, England
Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems
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Christina Demetriou
(@xpi6tiva) reported
from
Skelmanthorpe, England
@O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.
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Ged Ashton
(@GedAshton) reported
from
Dewsbury, England
I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2
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Daniel Barnes (Mr.N3CR0)
(@N3CR0M4NC3R) reported
from
Leeds, England
Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant
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Johnny JB 🏴 💙💛 🇬🇧
(@john_lehan) reported
from
Leeds, England
@O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK
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Lee Tempest
(@temp74) reported
from
Dewsbury, England
@O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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Mark
(@RamblingSailor) reported
from
Leeds, England
@o2 very low signal in LS7 (Chapel Allerton)
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Chad Issac
(@ChadIssac_) reported
from
Leeds, England
@O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!
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Karen Walsh
(@kaw7676) reported
from
Normanton, England
@markhughes2985 @O2 I'm having the same issue
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Amy 👱🏼♀️
(@Amyy_Louisee) reported
from
Pontefract, England
@O2 still not working 🙃🙃 still can’t make outgoing calls
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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bęn
(@schoeyben) reported
@O2 easily the worse network in the UK. It’s more likely for me to not have signal than it is to have it.
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Lisa Kennedy
(@lisapkennedy) reported
@O2 I have just experience Possibly the worse customer service ever! This had made me think twice about staying with O2 after 15 years. I would never recommend anyone to switch.
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ParodyNPC
(@gangouskhan) reported
@O2 I have not been rude to anyone in O2. I only wish to be treated fairly. I want to resolve my complaint. I don't want to spend hours and days chasing this up, trying to find a single person to speak to in order to finalise this
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FarrahB 🇬🇧🇲🇺
(@FarrahKJ) reported
@O2 Customer service has been poor. I have no network now. New sim has been delayed from your end. Cannot contact you by phone and waited online for 4hrs for an agent to get back to me which I could not reply to as I was out with no WIFI. Can someone please get back to me today?
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Hailey
(@HaileyRA) reported
@O2 hey there! The Thirsty Thursday codes are not working properly at O’neill’s. They are trying every option & no luck. I only have 10 minutes left on my code. Send help!
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Lizzie Baker
(@LizziexMay) reported
Very disappointed in @O2. No signal or data for two years. Because I’ve put up with it this long apparently I’m lying. Apparently there is an error with the mast, can’t tell me when it will be fixed. Won’t uphold my complaint but offer me credit for 3 months.
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Amandeep Singh
(@Amandee96293369) reported
@O2 Worst customer service received , Been on the phone to them for 52 minutes and the customer service was having issues taking the payment then she decided to hang up the phone wow
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FrogMan1836 #VoteAnyoneButLibLabConGreen
(@FMan1836) reported
@WayneWheatley44 @MartinSLewis @O2 You can cancel early, but you’ll be left with early repayment charges. Some providers will offer to pay you out of the remainder of your contract, usually up to a value of about £200, so if your total bill is less than for the rest of the contract, certainly something to consider
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ParodyNPC
(@gangouskhan) reported
@O2 The "final position" email states they will no longer email me and document only. I am making more effort than I should to resolve my complaint, which you should too according to FCA handbook. So please instead of trying to cover up mistakes, maybe you can help me end this
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Ciaran D
(@CDFJSEC) reported
@O2 signal work in my area for a week - when you gonna refund me for a lack of service?