O2 Outage Report in Castleford, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Leeds and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Phone | |
| Dewsbury |
Total Blackout | |
| Leeds |
Phone | |
| Leeds |
||
| Leeds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Swillington, England
Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....
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Nicky
(@n1cky_snape) reported
from
Horbury, England
@O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!
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Vicki Walker
(@resolute_cf) reported
from
Emley, England
What is it with companies happy to give **** service? Pauline at @O2 you were lovely but the other 5 people I’ve dealt with were a shower of shite
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Sue Hill
(@suehill77) reported
from
Leeds, England
@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Andrew Summers
(@summers14) reported
from
Leeds, England
Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Phil Turner
(@philter66) reported
from
Leeds, England
@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Andy P
(@ArcticReviews) reported
from
Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Sam
(@snation85) reported
from
Upton, England
@O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lexy Hilton
(@HiltonLexy) reported
@O2 App still not working can’t even sign in. All website says is error…useless
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Europe-Ian
(@europe_ian) reported
3 hours later, @virginmedia and @O2 still havent got their act together, app still not working, and as for the website.........#peterkay are the London tickets even on sale?!?
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Georgie Hobson
(@georgina_hobson) reported
@O2 This is utter rubbish, why use an overcomplicated unsuitable system, you knew what was going to happen being the “UKs biggest mobile network” WHY DIDN’T YOU FACILITATE FOR THIS, expect worst case scenario, I hope it backfires big time
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Frenchy 'Legacy Fan'
(@frenchy070) reported
@O2 Had them in my basket and it wouldn't log me in. So infuriating, had the same for Tenacious D tickets last week. It's a truely awful system you run
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𝘏𝘢𝘯𝘯𝘢𝘩 🌙
(@HannahRods) reported
@O2 It would help if it would allow me to log in 🤯🤯
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Daisielady2021 💜🌸🏴
(@daisielady2021) reported
@Robbieget1 @O2 Someone needs to shut these reselling sites down! I’ve been trying all morning to get tickets for Leeds 😢😢 I’m sure as **** not paying over £1000 for a ticket 😡😡
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Vicky Howarth
(@normalgirlvicky) reported
@O2 3 hrs and 15 minutes and still can't access....really poor clearly no queueing system or management..
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TYS🎉🥂🍾
(@Adrian_TYS) reported
@O2 Well aren’t they lucky as you get the code and when you enter it the page can’t be found. Terrible customer service
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Allan Woods
(@woods_al) reported
@O2 Can’t even login into the app
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Anthony Heald
(@AnthonyHeald1) reported
@O2 Keep trying!!! Why not just let everyone know when the site is back up & running! You where quick enough to let everyone know that they where on sale to priority customers with an alert! **** service