O2

O2 Outage Report in Castleford, City and Borough of Wakefield, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Castleford, City and Borough of Wakefield, England 04/26/2024 23:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent O2 outage reports came from the following cities: Leeds, Pontefract, Batley, Wakefield, Castleford and Dewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Phone
United KingdomLeeds Phone
United KingdomLeeds Phone
United KingdomLeeds Phone
United KingdomLeeds Phone
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • immy15619175 immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • dave_brame DAVID BRAME™ (@dave_brame) reported from Dewsbury, England

    @O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection

  • john_lehan Johnny JB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England

    @O2 Already tried, still same problem. You must know they is a nationwide problem again with amount of tweets experiencing the same problem as they other week when the network went down

  • Gittins87 GeeEyeTee (@Gittins87) reported from Leeds, England

    @PeanQ @mobdevross @O2 @ofgem I’m having same issue here. Told by adviser just now I’ll have to wait another 48hours. Been without network since Sat!!

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @O2 I’ve DM’d you with a problem with my bill that needs looking at before I cancel all my direct debits - details of issue in the DM. Thanks

  • Jharr87_ Jharmain👩‍👧‍👦💖 (@Jharr87_) reported from Great and Little Preston, England

    @O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!

  • jessica_rudge Rudgey. (@jessica_rudge) reported from Gildersome, England

    @keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂

  • Gittins87 GeeEyeTee (@Gittins87) reported from Leeds, England

    Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems

  • xpi6tiva Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England

    @O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.

  • GedAshton Ged Ashton (@GedAshton) reported from Dewsbury, England

    I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2

  • N3CR0M4NC3R Daniel Barnes (Mr.N3CR0) (@N3CR0M4NC3R) reported from Leeds, England

    Well it looks like I'm now going to have to TETHER so I can actually use some internet on my PC seen as @virginmedia is STILL down in my area. Now all this is gonna come out of my data allowance @O2 , brilliant

  • john_lehan Johnny JB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛 🇬🇧 (@john_lehan) reported from Leeds, England

    @O2 do you have a problem with your phone network again, can not make or receive calls in the LS6 Leeds area, data is working OK

  • temp74 Lee Tempest (@temp74) reported from Dewsbury, England

    @O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.

  • CaveNadine Nadine Cave (@CaveNadine) reported from Leeds, England

    ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @o2 very low signal in LS7 (Chapel Allerton)

  • CaveNadine Nadine Cave (@CaveNadine) reported from Leeds, England

    Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is

  • ChadIssac_ Chad Issac (@ChadIssac_) reported from Leeds, England

    @O2 Hey! Word of advice for your staff - do not be rude when someone calls you to tell you they’ve found a plan that’s half the price and is offering the same. Your pushy advisor was very rude and didn’t want to give me my PAC Code. Sort it out - won’t be coming back!

  • kaw7676 Karen Walsh (@kaw7676) reported from Normanton, England

    @markhughes2985 @O2 I'm having the same issue

  • Amyy_Louisee Amy 👱🏼‍♀️ (@Amyy_Louisee) reported from Pontefract, England

    @O2 still not working 🙃🙃 still can’t make outgoing calls

  • Dandymanleeds Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • schoeyben bęn (@schoeyben) reported

    @O2 easily the worse network in the UK. It’s more likely for me to not have signal than it is to have it.

  • lisapkennedy Lisa Kennedy (@lisapkennedy) reported

    @O2 I have just experience Possibly the worse customer service ever! This had made me think twice about staying with O2 after 15 years. I would never recommend anyone to switch.

  • gangouskhan ParodyNPC (@gangouskhan) reported

    @O2 I have not been rude to anyone in O2. I only wish to be treated fairly. I want to resolve my complaint. I don't want to spend hours and days chasing this up, trying to find a single person to speak to in order to finalise this

  • FarrahKJ FarrahB 🇬🇧🇲🇺 (@FarrahKJ) reported

    @O2 Customer service has been poor. I have no network now. New sim has been delayed from your end. Cannot contact you by phone and waited online for 4hrs for an agent to get back to me which I could not reply to as I was out with no WIFI. Can someone please get back to me today?

  • HaileyRA Hailey (@HaileyRA) reported

    @O2 hey there! The Thirsty Thursday codes are not working properly at O’neill’s. They are trying every option & no luck. I only have 10 minutes left on my code. Send help!

  • LizziexMay Lizzie Baker (@LizziexMay) reported

    Very disappointed in @O2. No signal or data for two years. Because I’ve put up with it this long apparently I’m lying. Apparently there is an error with the mast, can’t tell me when it will be fixed. Won’t uphold my complaint but offer me credit for 3 months.

  • Amandee96293369 Amandeep Singh (@Amandee96293369) reported

    @O2 Worst customer service received , Been on the phone to them for 52 minutes and the customer service was having issues taking the payment then she decided to hang up the phone wow

  • FMan1836 FrogMan1836 #VoteAnyoneButLibLabConGreen (@FMan1836) reported

    @WayneWheatley44 @MartinSLewis @O2 You can cancel early, but you’ll be left with early repayment charges. Some providers will offer to pay you out of the remainder of your contract, usually up to a value of about £200, so if your total bill is less than for the rest of the contract, certainly something to consider

  • gangouskhan ParodyNPC (@gangouskhan) reported

    @O2 The "final position" email states they will no longer email me and document only. I am making more effort than I should to resolve my complaint, which you should too according to FCA handbook. So please instead of trying to cover up mistakes, maybe you can help me end this

  • CDFJSEC Ciaran D (@CDFJSEC) reported

    @O2 signal work in my area for a week - when you gonna refund me for a lack of service?