O2

O2 Outage Report in Castleford, City and Borough of Wakefield, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Castleford, City and Borough of Wakefield, England 12/16/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent O2 outage reports came from the following cities: Batley, Wakefield, Leeds and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Phone
United KingdomBatley Phone
United KingdomWakefield Phone
United KingdomLeeds Internet
United KingdomBatley Phone
United KingdomWakefield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • SJLorrimer SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, England

    Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?

  • underwatergeek Kevin Evans (@underwatergeek) reported from Darton, England

    @O2 I've never placed an order with you. That's my work email.

  • dave_brame DAVID BRAME™ (@dave_brame) reported from Dewsbury, England

    @O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection

  • 1NickGedge Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England

    @O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.

  • Brian74165024 Brian Keighley (@Brian74165024) reported from Horbury, England

    @O2 Hi. I'm not an O2 customer but I'm receiving txt msgs saying you're having problems with my payment. Error or scam?

  • themoneyshed Jon | The Money Shed (@themoneyshed) reported from Leeds, England

    I’m beginning to think @o2 will never port my Three number in to their system!!

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

  • Jordan_dunn94 Jordan Dunn 🏳️‍🌈 (@Jordan_dunn94) reported from Leeds, England

    @O2 not happy at being cut off 3 times by your call centre then to finally get through to someone working from home who told me they can't help me so they pass me onto another person working from home who says the same thing.... Being going on like for nearly an hour

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem

  • MarketOptimist MarketingOptimist (@MarketOptimist) reported from Leeds, England

    @O2 Thanks but that’s not helping. We can’t really run a business with poor mobile signal that constantly drops

  • GedAshton Ged Ashton (@GedAshton) reported from Dewsbury, England

    I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2

  • Hamera_Ahmed HA (@Hamera_Ahmed) reported from Dewsbury, England

    @O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help

  • sarausman213 sara (@sarausman213) reported from Leeds, England

    @O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this

  • themoneyshed Jon | The Money Shed (@themoneyshed) reported from Leeds, England

    @marty5552 @O2 They don’t support cellelur Apple watches

  • ash_flay Ash (@ash_flay) reported from Swillington, England

    @TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

  • Gittins87 GeeEyeTee (@Gittins87) reported from Leeds, England

    Decided to treat myself to a new phone last week. It’s great having no network for a week especially in the time of a pandemic due to a failed port in and @O2 advisers just fob off with wait another 48hours. #FirstWorldProblems

  • xpi6tiva Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England

    @O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @O2 What the hell is going on with your service lately in Leeds LS13 area, calls keep dropping and getting dead rings a lot at the moment. Just on hold for while get through and call goes dead again. 😡😡😤😤

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • martinwalden martin (@martinwalden) reported

    Anyone have an idea if on Samsung s20 you can have WiFi call like you could on iPhone when your network is poor in a house? @SamsungMobile @O2

  • AndyPT67 Andy Townsend (@AndyPT67) reported

    @O2 Please can you advise when the mast issue in the Kilmarnock area will be resolved.

  • absoluteshamz M (@absoluteshamz) reported

    @O2 my old number won’t transfer to my new phone. Customer service has been no help

  • fieryeyes21 Chi Chi (@fieryeyes21) reported

    @O2 hiya. How can I get a new sim please? Postal service hasn’t worked for me and seems shops are closed 😐

  • bingo2110 jez beetlestone (@bingo2110) reported

    @O2 and your online service has been busy all day 🤬🤬🤬🤬🤬🤯🤯🤯🤯

  • mentalmovieguy Chez Lee (@mentalmovieguy) reported

    @mohammed__usman @ThreeUKSupport It’s a total joke I’m glad I’m not with them and went with @O2 there customer service difference is like night and day

  • cgsneal Chris Neal 💙 (@cgsneal) reported

    Hey @O2 no signal in LS15 for 2 days now

  • PeggyRosina Peggy Edmondson (@PeggyRosina) reported

    @O2 hi, just looking for help with my new phone, kept the same number, but neither the sim from my old phone or the new sim work with the new phone? Any ideas? :)

  • Sydney_pm SydneyParkerMitchell (@Sydney_pm) reported

    @O2 I’ve also had the issue repeatedly where people can’t hear me down the other end of the phone, which has happened just now after being on hold with the bank for 47 minutes and then the call failed. I don’t know if there’s a difference between phone and data signals

  • andrewnward Andy Ward (@andrewnward) reported

    @O2 I am simply trying to transfer my O2 business number to O2 retail. After two weeks of my number lost in the system and 5-6 calls being bounced between departments. I need this resolved. Nobody can call me! Help!