O2

O2 Outage Report in Castleford, City and Borough of Wakefield, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Castleford, City and Borough of Wakefield, England 12/15/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent O2 outage reports came from the following cities: Batley, Wakefield, Leeds and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Phone
United KingdomBatley Phone
United KingdomWakefield Phone
United KingdomLeeds Internet
United KingdomBatley Phone
United KingdomWakefield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • ambler_mathew Mathew Ambler (@ambler_mathew) reported from Leeds, England

    @O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.

  • MrSmithLocksLtd Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, England

    Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • Gummybear1981 Sarah Gomersell (@Gummybear1981) reported from Wakefield, England

    @AckeyGraham @O2 @peterkay_co_uk Definitely- poor from o2

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • ArcticReviews Andy P (@ArcticReviews) reported from Leeds, England

    12% pay rise? Safe to say you can **** off the minute this contract ends @O2

  • summers14 Andrew Summers (@summers14) reported from Leeds, England

    Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported from Leeds, England

    @H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed

  • resolute_cf Vicki Walker (@resolute_cf) reported from Emley, England

    What is it with companies happy to give **** service? Pauline at @O2 you were lovely but the other 5 people I’ve dealt with were a shower of shite

  • MrSmithLocksLtd Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, England

    Who, was unaware of it, until it was highlighted by a member of the service providers team? I think I'm due some compensatory reimbursement for lost income pf almost 50% is a huge amount of business to lose isn't it @O2?

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    Is anyone elses @o2 priority down??? Im sooo desperate for Peter Kay tickets!!! 😩😩😩 #O2Priority #PeterKay

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?

  • MatthewJP2014 Matthew Preston (@MatthewJP2014) reported from Leeds, England

    @virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.

  • ambler_mathew Mathew Ambler (@ambler_mathew) reported from Leeds, England

    @O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    @O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help

  • Gummybear1981 Sarah Gomersell (@Gummybear1981) reported from Wakefield, England

    Great stuff @O2 priority app and website down whilst trying to get @peterkay_co_uk tickets 🎟 on top of worry of not getting a ticket #O2Priority #PeterKay 🤞🏼🤞🏼🤞🏼

  • arw84 Adam Whiteley (@arw84) reported from Wakefield, England

    @imran18791 @Nathan4376 @O2 Should order through third party. Cheaper, more reliable on the same network and only 24m contracts.

  • suellen2623 sue ellen draper 💙🇺🇦💛 (@suellen2623) reported from Leeds, England

    @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laverick_adam Adam Laverick (@laverick_adam) reported

    @O2 @decembersOurss The que and waiting time is the same so that doesn't make sense. Priority used to happen 24hours before. Time to change network i guess

  • SupremacyUtter We Want Our Ball Back (@SupremacyUtter) reported

    @virginmedia you may have just merged forces with @o2 but I can tell you for free... what a joke you lot are. Literally at the point when I'm swapping to a 5g wireless provider bizarrely because its more stable than your service. #ServiceIsAwful

  • PalmiraWorld Hello_World (@PalmiraWorld) reported

    @O2 i have tried to get in touch using the app, but apparently my question is not on the list of suggestions to start the chat. I am about to fly to Italy and would like to know if there is going to be any roaming issue, or if this is still not charged. Thanks

  • VickyKimMiller Vicky Miller (@VickyKimMiller) reported

    @O2 I upgraded my phone and activated my sim card over 24hrs ago. The sim isn't working. I have a serious medical condition meaning I can't leave my house without my phone. I've tried to call o2 since yesterday but the call cuts off and says Goodbye. I desperately need some help

  • DipsGill25 Dippy (@DipsGill25) reported

    @giffgaff my network signal has dropped so much @O2 any reason for this ?

  • martinwwhite72 Martin White (@martinwwhite72) reported

    @O2 really poor shop service. Missold a product in Hull (as I happened to be there on Wednesday). Tried to return it at the store in Nottingham (as I happen to be here today) and told I have to return it to Hull. Pretty sure that not what the law says. 🤬

  • ConanSmith96 Conan (@ConanSmith96) reported

    02's customer service is actually shocking. Keep getting cut off when I'm trying to cancel my contract!! @O2

  • Andreajane71 Andrea Clement Ⓥ (@Andreajane71) reported

    @O2 Huawei p20 pro is now listed as supporting wifi calling on O2 but there's no set up advice or video for this model. I have virtually no signal at all anymore & really need to activate the wifi calling option. Please help.

  • alexgbaxter Alex (@alexgbaxter) reported

    Really think @o2 should hire more support staff.

  • kevcaveney KevCav (@kevcaveney) reported

    @O2 Hi, I responded via DM. Time to wait until 0830 which was 24hrs. Been rebooting for hours but no change. Getting issues with 2FA requests now. Chased via DM but no response. 40+ hours since I changed SIM. Can you assist?