O2 Outage Report in Castleford, City and Borough of Wakefield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Wakefield, Batley, Castleford and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Phone | |
| Batley |
Internet | |
| Batley |
Internet | |
| Castleford |
Internet | |
| Batley |
Internet | |
| Leeds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Nicky
(@n1cky_snape) reported
from
Horbury, England
@O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Vicki Walker
(@resolute_cf) reported
from
Emley, England
What is it with companies happy to give **** service? Pauline at @O2 you were lovely but the other 5 people I’ve dealt with were a shower of shite
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Andrew Summers
(@summers14) reported
from
Leeds, England
Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Sue Hill
(@suehill77) reported
from
Leeds, England
@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Andy P
(@ArcticReviews) reported
from
Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Swillington, England
Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....
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Phil Turner
(@philter66) reported
from
Leeds, England
@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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Sam
(@snation85) reported
from
Upton, England
@O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Marsland
(@AndyMarsla) reported
@O2 customer services is dreadful. Still not answering there phone, I have tried numerous times and waited half an hour before I had to ring off. Think twice about using 02
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naè.
(@4realnaestyles_) reported
@O2 you and your stupid money management team department are starting to piss me off badly!!!!! I will leave this network and go elsewhere.
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Craig Booth
(@Boothyccfc) reported
@O2 I'm having problems activating my O2 Amazon prime benefits, and can't get through to speak to anyone via chat or phone, also they have given me 4 days to activate..
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Nath
(@NathFerguson) reported
@mangelafever @O2 They say they need the money to improve their network that’s a load of **** as their network is constantly **** and it’s never improved… it’s all about keeping their profits high to please their shareholders
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Wez G
(@WezG) reported
@karaokejackie @O2 They are pretty shocking with customer service to be fair in a modern world with general appalling customer service everywhere - I guess it’s good to stand out from the crowd…
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aeron dudas
(@aeron_dudas) reported
@O2 I've had no service all day, did a SIM swap this morning and now I can't manually connect to the O2 network. I can see it's there but won't connect. I can't even use voice over WiFi! 😡😡😡
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Lee 🇬🇧
(@TechwithLee81) reported
Had a message from @O2 CEO office stating they're looking into my issue and will respond in 3 working days. It's now been 5. I sent an email yesterday and got no reply. It seems O2 are just a **** company.
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Tony Willis
(@5elementsuk) reported
Another day with O2 business wasting my time. Surely it cant be that difficult thats your business. Even the automated message on customer service tells you wrong info. If you send the sms it tells you then you get a response saying that option no longer works @O2 @o2businessuk
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Scott ⚡️
(@scottather1998) reported
@O2 @virginmedia sort it out. Signal and Connections at the moment are ****
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Jay
(@join4te) reported
@O2 Day 101 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.