O2 Outage Report in Upton, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Upton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Upton, City and Borough of Wakefield, England
The most recent O2 outage reports came from the following cities: Leeds, Pontefract, Rawmarsh and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Pontefract |
Phone | |
| Wakefield |
Phone | |
| Leeds |
Phone | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Upton, England
Latest outage, problems and issue reports in Upton and nearby locations:
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I have been passed from pillow to post all week, finally got through to the repair center & I have to wait again now for another phone call that probably won't come! Literally the worst service I have ever received & I am so angry!👌
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Kafern
(@kafern_) reported
from
Leeds, England
Two weeks without phone service and @O2 are doing absolutely nothing about it
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Kafern
(@kafern_) reported
from
Leeds, England
@o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Shiela Seymour
(@Askernite) reported
from
Askern, England
@O2 I have had a very bad couple of years.. I NEED a pickmeup!
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Amy 👱🏼♀️
(@Amyy_Louisee) reported
from
Pontefract, England
@O2 still not working 🙃🙃 still can’t make outgoing calls
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Otis Parris
(@parriso56) reported
from
Leeds, England
@O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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Stephen Berson
(@StephenBerson) reported
from
Leeds, England
@O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Haroon
(@mkhseven3) reported
@O2 worst technical and customer service experience ever. Why do you make things so difficult. Why is it so hard to just add a cap to my account
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James Chapman
(@James_chapman77) reported
@O2 how do I get a #o2surprise? Been a valid customer for many years
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Sarj Mistry
(@Sarj007) reported
@colwick2009 @O2 I mean here I am wanting to GIVE THEM MONEY FFS It's unheard of Shambles There really is no other word for it They have to be the worst customer service ever For 5 people, to promise me to take ownership and arrange a call back and NOTHING 🤬🤬🤬🤬🤬🤬🤬
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chris fear
(@bluegaschris) reported
@pollyesta73 @O2 Actually starting to think they have been taken over by a group of crooks just taking are money! From signal to customer service the whole company is shocking! And there’s nothing we can do !! I’d rather they just terminate my contract but they want silly money to do that
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Arpita Dutta
(@arpita07_dutta) reported
@O2 I think you are just allowed to copy paste the response. You are not even bothered to check the issue. It’s not an out of stock problem but a technical glitch, which has to be resolved otherwise I am happy to leave O2
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Sarj Mistry
(@Sarj007) reported
@colwick2009 @O2 I have a good mind to cancel my dd, they'll soon ring me You wont believe it mate Since Nov, I'VE BEEN RINGING THEM TO PAY THEM MONEY Keep getting told we can't take a payment as we're working from home.....
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Blaue Blumen
(@BlaueBlumen) reported
@O2 it is impossible to get a hold of someone. I have called 12 times and the time waiting is 1 hour and 30 minutes and none take responsibility. @O2 charged me for an unauthorised payment. Who could help me?
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Kimberley
(@kimbokraken1) reported
@NeilT_WYR @O2 I’m just off the phone with them, there is an issue on their end 🙄
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Danny Michael Coombs
(@DannyCoombs95) reported
@NeilT_WYR @O2 @O2 I am also having the same problem
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James Davies
(@_JamesD27) reported
@O2 is there a technical issue with topping up currently please?