O2 Outage Report in Doncaster, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Doncaster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 29: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Doncaster, England
The most recent O2 outage reports came from the following cities: Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Internet | |
| Sheffield |
Internet | |
| Doncaster |
Phone | |
| Rotherham |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate
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Simon Dennis
(@sjadennis) reported
from
Doncaster, England
@O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏
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Sazzler
(@Sarahmh1982) reported
from
Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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Anthony Falconer
(@Tony090280) reported
from
Doncaster, England
@O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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stephenwest
(@westyturk) reported
from
Sheffield, England
@O2 How’s that work, bloody app is still down
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gary smith
(@whenitmattered) reported
from
Adwick le Street, England
@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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titch🏴
(@titchyowl) reported
from
Brinsworth, England
@ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.
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Brad
(@bradswfc__) reported
from
Doncaster, England
@O2 Got one, sorry for the bad language wasn't your fault
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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J
(@jenharp7) reported
from
Doncaster, England
@O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!
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J
(@jenharp7) reported
from
Doncaster, England
@O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Fed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been
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NickJG
(@Gylo) reported
from
Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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GdCustSvcIsRespnsBiz
(@CustGd) reported
Pretty appalled by horrifically bad #CustomerService of @O2 business. I’ve had to chase them about 10 calls & emails. Contact goes on vacation and doesn’t say when knows it’s urgent. Next lady cut me off: didn’t give her name, contacts, tell me next steps, anything. Pls Improve!
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Earl of Greatness
(@EarlGrey_79) reported
@O2 I've had no signal for over twelve hours. I need to speak to someone about this quite urgently; please can you help?
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Watsey
(@watseyG) reported
@O2 no service on new phone/sim been told the sim is broken but can’t get hold of anyone to sort it ?
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Andrew Flint
(@AndrewFlint1985) reported
@O2 Tried my SIM card in my partners phone and it’s the same issue. She gets no issues with her network “3”
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Stephen Shenton
(@TheSteveShenton) reported
@O2 The app works but I don't always have my phone to hand. I would still like to be able to access the website. It doesn't work with any computer or browser.
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Louise
(@Lou72305455) reported
@O2 I've been told I won't hear from a manager for 24hrs. After which my current phone is disconnected so if I have to cancel with 02 I will have no phone. Apparently the call handler who did the contract didn't keep notes!! @TheO2 I am so upset at all this time wasted.
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Lou Hawke ✌
(@Louhawke1994) reported
@O2 2 days without signal. No texts, calls, Internet. Nothing. Hope these 2 days are taken from my bill. I refuse to pay for a service I'm not getting.
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Jenn McArthur (she/her) 🇨🇦🏳️🌈
(@makesjennthink) reported
Hats of to @O2 for some fantastic customer service to fix an error on their end today. #SatisfiedCustomer
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Sophie Barron
(@s0phie_mae) reported
@O2 I want to cancel my phone contract due to upcoming changes in charges in August that I did not accept when taking the contract on, can someone contact me about this please? The app is not giving me the info I need!
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Pete86
(@Pete8612) reported
@s0phie_mae @O2 Fu….you @TheO2 … prices are going up nearly 100% for each Service