O2 outages and service status in Brinsworth, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Brinsworth, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Brinsworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brinsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Brinsworth, England
Latest outage, problems and issue reports in Brinsworth and nearby locations:
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J (@jenharp7) reported from Doncaster, England@O2 you have taken money from my account. Debt collection letter x 2 have arrived. No one can help in your customer service departments as I have no O2 tel number or account or recognise-able email on your system. I NEED HELP TODAY
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Shane Rounce (@srounce) reported from Sheffield, England@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Sazzler (@Sarahmh1982) reported from Sheffield, England@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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Matt (@mproctor23) reported from Treeton, England@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Shane Rounce (@srounce) reported from Sheffield, England@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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J (@jenharp7) reported from Doncaster, England@O2 can you please contact me and resolve the issue I’m having with your customer service team. You owe me money. Debt collection letters to me and you owe the money to ME
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Ben Johnston (@BSJ2008) reported from Sheffield, England@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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J (@jenharp7) reported from Doncaster, England@O2 @AnnaAverkiou PLEASE ANSWER MY MESSAGE I HAVE WAITED SINCE THURSDAY FOR THIS ISSUE TO BE INVESTIGATED
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jill perlstrom-wright (@JPerlstrom) reported from Barnsley, England@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Luke (@LukeA8) reported from Barnsley, England@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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martin dawes (@martindawes2) reported from Sheffield, EnglandHey @O2 how long with no sevice aka limited service in S7?
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Andrew Jones (@bamfurlong) reported from Sheffield, England@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Shane Rounce (@srounce) reported from Sheffield, England@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Natalia Hurtado C. (@natihurtado) reported from Sheffield, EnglandHey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandThat’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Playle (@neilpop) reported@O2 @O2 I’d love an update on the three phones I ordered yesterday that I was told would be delivered today… tried phoning the store, your support staff tried phoning the store… and the store did not answer at all! Now “hoping” they’ll be here tomorrow, or at least an update, thank
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Owen (@owencb) reported@O2 No. It's a genuine question that needs publicity. Your network isn't good enough. Who do I need to raise this with?
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David Truman (@milkmanDavid) reported@O2 can you sort you signal out in Wembley and I’m struggling to send a simple text #letdown
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Moltom (@Moltom4) reported@O2 what is wrong with you retards, I'm on hold 1hr 15mins. is this how you treat your customers? disgusting.
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iz (@iz__zy) reported@O2 when is the priority app going to be fixed? your service is a joke now....
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Aarti (@aartik13) reported@O2 I appreciate your help as I'm being sent reminders to pay a bill that's already been paid. Not able to get through anyone on call or chat.
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Owen (@owencb) reported@O2 No. You signed me up for a 3 year contract. I'm at the end of that now. It's a simple question. Why is your network coverage so ****?
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Aarti (@aartik13) reported@O2 appreciate your help. Not able to get through anyone on the chat. I've already paid my bill and got a notification to pay again. This needs to be resolved and corrected in your system that is sending me reminders.
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Felicia Van Cartier (@feliciavcartier) reported@O2 Great to hear you say that. Shame that it doesn’t reflect in our daily life. Your network performances have gotten worse over the last few years, not better.
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Felicia Van Cartier (@feliciavcartier) reported@O2 Shame you have a **** network at home @o2. When are you actually going to do something about that???