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O2 outages and service status in Chapletown, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Chapletown, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Phone.
  • 50% E-mail (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chapletown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapletown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chapletown, England

The most recent O2 outage reports came from the following cities: Barnsley, Sheffield, and Rotherham.

CityProblem TypeReport Time
Barnsley E-mail 14 days ago
Sheffield Phone 27 days ago
Rotherham Phone 1 month ago
Rotherham Phone 1 month ago
Rotherham Phone 2 months ago
Barnsley Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chapletown, England

Latest outage, problems and issue reports in Chapletown and nearby locations:

  • kimmyblade
    Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England

    @O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • bamfurlong
    Andrew Jones (@bamfurlong) reported from Sheffield, England

    @O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • resolute_cf
    Vicki Walker (@resolute_cf) reported from Emley, England

    What is it with companies happy to give **** service? Pauline at @O2 you were lovely but the other 5 people I’ve dealt with were a shower of shite

  • Steph_HRhodes
    Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.

  • goonie2008
    Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • wardinouk1
    ᴍᴀʀᴛɪɴ ᴡᴀʀᴅ (@wardinouk1) reported from Shepley, England

    @O2 @chrisstyles44 Chris, having same issue mate, they giving same daft reply on here!!! There happy to provide u pre orders but cant fulfill them!!!! Poor customer service, yet if u go to a 3rd party u can get one straight away

  • GlennJHarris
    Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • atwal_brice
    Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • SLCC1
    Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • xpi6tiva
    Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England

    @O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.

  • natihurtado
    Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

  • REACHHomes1
    @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Not receiving emails on my Android phone. @O2 is there a problem.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BritsB4Boats
    𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported

    @O2 Thanks for nothing. I still haven’t heard from you. ******* shocking “customer service”

  • laurenahooper
    Lauren Alex Hooper (@laurenahooper) reported

    @TheO2 @O2 Any particular reason why accessible tickets were impossible to get for any Olivia Rodrigo date? Why the emails get no response? Why the phone number doesn’t work? Do not get me started on the online system. I’ve never had so many issues before! What is going on?!

  • goddessnemo2
    Goddess Nemo (@goddessnemo2) reported

    @GarySpedding @arokorol @O2 I’m glad you googled it, now do you see how the signal won’t just randomly ping to one 6 miles away instead of a tower right there? Also, it’s more like a 45 minute to 60 minute drive, I used to do it weekly.

  • arthurus21
    Arthur Edwards (@arthurus21) reported

    @arokorol @O2 boo hoo - poor you. the eternal victim while supporting a genocide state

  • CarwynElisD
    Carwyn (@CarwynElisD) reported

    @O2 how do I complain about the bad service on X from @O2

  • lipsyfry
    Tim Fry (@lipsyfry) reported

    @O2 **** network do not waste your money

  • sevimli_en43008
    Habitant of a fascist world. She/her (@sevimli_en43008) reported

    @arokorol @O2 Hahaha. Poor Palestinians that were expelled by jews from their homeland for ugly names like Aro. From the ugly Britain.

  • JustinDiamond16
    Justin Diamond (@JustinDiamond16) reported

    @O2 your payment page still don’t work on your website. Iv seen on here others are having the same problem so why when the website was down last night for maintenance why could it not be looked in to

  • selfheal
    Germander Speedwell (@selfheal) reported

    @Chuffin_ell @O2 ...to afford the combined cost of the handset and the line rental for a large download limit, but with their help I could and amazingly they as a branch have repeated this same discount every time I have returned to upgrade my phone since. A small act of charity on their part...

  • BBLouisR
    Louis (@BBLouisR) reported

    @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK