O2 Outage Report in Chapletown, Sheffield, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chapletown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 03: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Chapletown, Sheffield, England
The most recent O2 outage reports came from the following cities: Sheffield, Barnsley and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Barnsley |
Phone | |
| Rotherham |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chapletown, England
Latest outage, problems and issue reports in Chapletown and nearby locations:
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Vicki Walker
(@resolute_cf) reported
from
Emley, England
What is it with companies happy to give **** service? Pauline at @O2 you were lovely but the other 5 people I’ve dealt with were a shower of shite
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Steph
(@Steph_HRhodes) reported
from
Grimethorpe, England
@O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Sam
(@snation85) reported
from
Upton, England
@O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Johnson
(@kat_e_johnson) reported
@O2 Hi, when I check the network status for my area it says 'looks like a nearby phone mast isn't working as it should' Its been like this since at least Saturday, how long is it likely to take before sorted? as it is effecting my signal :( (Bridgend CF31)
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Tarry®
(@Tarrybear87) reported
@virginmedia @O2 being that you have merged now that there would be a option for a mobile WiFi box for a week to get us connected as you have a problem getting cable to us at the moment so going put us without internet for a week till you connect us
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Sadly, James 🌈
(@jimmatt88) reported
@O2 Can’t at the moment as I’m out - will try again when I get home and let you know if there’s still a problem then 👍
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psorb40
(@psorb40) reported
@O2 Hi can you advise what on earth is going on in Lichfield with regards to phone signal? No reception for 4 days now. This is ridiculous.
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P0rt4L
(@TheP0rt4L) reported
@O2 @Tch1Gl1 damn rip🥲
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
@rogers_kieron @O2 @Ofcom Yup, I'm slowly getting to the end of my tether with companies line them. Absolutely no customer service and a constant refusal to admit when its they who are wrong
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jon
(@xdelboyx) reported
@O2 I had a note 10 that never worked when showing 4g+ and now I have an s21 5g that also doesn't work when showing 4g+ and I have never even seen 5g on it. Advice from Facebook 02 was to turn off 4g. Not very helpful.
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jay elton
(@jayelton24) reported
Since getting the #iphone12 i have had nothing but issues with making calls on @o2. previous iPhone was fine signal was always strong , all my calls now fail first time round. Is anyone else having these issue’s.
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Rashma Kaur
(@RashmaKaur) reported
@O2 trying to get a line but sales transfer to customer service and back again 4 times!!! What kind of service is this. Diabolical!!! How does one get a line when no one wants to help a customer with an issue!!! How do you add addresses!!!!
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Derek Hartley
(@derekjhartley) reported
@Josh10665 @O2 This is network-wide and device agnostic.