O2 Outage Report in Chapletown, Sheffield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chapletown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chapletown, Sheffield, England
The most recent O2 outage reports came from the following cities: Sheffield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chapletown, England
Latest outage, problems and issue reports in Chapletown and nearby locations:
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Nathan Winch
(@nathanjwinch) reported
from
Royston, England
Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2
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Brian Keighley
(@Brian74165024) reported
from
Kirkburton, England
@runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Kevin Evans
(@underwatergeek) reported
from
Darton, England
@O2 I've never placed an order with you. That's my work email.
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?
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Matt
(@mproctor23) reported
from
Treeton, England
@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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andy the merrymiller
(@andyshaw71) reported
from
Rotherham, England
@O2 why is my phone not getting a signal
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ᴍᴀʀᴛɪɴ ᴡᴀʀᴅ
(@wardinouk1) reported
from
Shepley, England
@O2 @chrisstyles44 Chris, having same issue mate, they giving same daft reply on here!!! There happy to provide u pre orders but cant fulfill them!!!! Poor customer service, yet if u go to a 3rd party u can get one straight away
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Christina Demetriou
(@xpi6tiva) reported
from
Skelmanthorpe, England
@O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Rebecca Orton
(@becca9492) reported
from
Darfield, England
When you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Barry
(@HardwireTag) reported
@O2 @helen__phillips @moonbolt Hilarious how you ignore the original poster and only reply to one of the replies, symptomatic of the issues highlighted on this thread perhaps
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simon waite
(@simonwaite1) reported
@O2 Can you please help
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Greg #3.5% #JohnsonOut 💙
(@UKRegulator) reported
@O2 Your phone system is ****! You’ve sent me a text asking me to contact you and each time I try your automated system kicks me out without putting me through.
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Synn
(@TwitchSynnn) reported
New broadband speed soon👀 its good to be a @virginmedia n @O2 Customer n get them benefits
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George
(@gcowdall85) reported
@O2 how come your network is so shocking.....
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Briony Alana
(@BrionyAlanaMill) reported
@O2 stop using @DHLParcelUK please they can't even deliver to the correct address, @DHLParcelUK your customer service is shocking.
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Jacob Hemmingson
(@ItsJacob285) reported
@O2 HELP… I swapped from a pay monthly contract to a Pay and Go and swapped my number in the process but now my app won’t load my balance or anything and says it’s connected to the number on the original sim. It also won’t let me call 202…
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DAN PRICE 🌴
(@danbodyprime) reported
When @virginmedia goes down, it goes down with a bang! 💥 I swear, this happens at least once a year… total service outage and it takes the best part of 2 days to fix each time. To top it off, @O2 5/4G is also shocking today. WTF is happening out there!? 😑
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simon waite
(@simonwaite1) reported
@O2 Sorry I did reply & explain again I was walking my dog & the word Barrage tickets came up instead of priority every time we go onto the O2 priority app and click on Sheffield it just doesn’t bring up any tickets that you so much 4 your reply’s & help will try your link
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CycleSteve
(@stevefparker) reported
@O2 You have completely let me down with my order! I have been lied to by 5 members of your organisation and I was advised at 14:00 on the 1st November that a manager would be calling within 24 hours and NOTHING - over 20 years with O2 and you treat me like this!