O2

O2 Outage Report in Chapletown, Sheffield, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chapletown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chapletown, Sheffield, England 09/29/2025 13:35

September 29: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chapletown, Sheffield, England

The most recent O2 outage reports came from the following cities: Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRotherham Internet
United KingdomSheffield Internet
United KingdomBarnsley Phone
United KingdomRotherham Total Blackout
United KingdomSheffield Internet
United KingdomSheffield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chapletown, England

Latest outage, problems and issue reports in Chapletown and nearby locations:

  • REACHHomes1 @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • JustCraigyp Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • spud279 dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • BSJ2008 Ben Johnston (@BSJ2008) reported from Sheffield, England

    @O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling

  • mproctor23 Matt (@mproctor23) reported from Treeton, England

    @O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • underwatergeek Kevin Evans (@underwatergeek) reported from Darton, England

    @O2 I've never placed an order with you. That's my work email.

  • xpi6tiva Christina Demetriou (@xpi6tiva) reported from Skelmanthorpe, England

    @O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.

  • windowfilmit cdavies (@windowfilmit) reported from Rawmarsh, England

    @O2 what's up with the signal !!!

  • becca9492 Rebecca Orton (@becca9492) reported from Darfield, England

    When you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • ruthymoss Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless

  • Brian74165024 Brian Keighley (@Brian74165024) reported from Kirkburton, England

    @runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.

  • bamfurlong Andrew Jones (@bamfurlong) reported from Sheffield, England

    @O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.

  • ruthymoss Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating

  • kimmyblade Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England

    @O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?

  • 4KBacon Simon Mellor (@4KBacon) reported from Sheffield, England

    Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼

  • nathanjwinch Nathan Winch (@nathanjwinch) reported from Royston, England

    Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • baziiiiiiinga Adi (@baziiiiiiinga) reported

    @O2 what a terrible customer service shocking

  • robertBird5 †ðr†µrêÐ 15yêår§ (@robertBird5) reported

    @O2 Zero response noted & promise not kept that was given by o2 Business Support to me two weeks ago recorded. Regarding issue reported for months!!

  • GlennGerits Dutchy.in.london (@GlennGerits) reported

    @O2 you have the worst customer experience EVER! I try to open a sim only contract for 10 pounds and you keep on decline my contract. My credit score is 999 out of 999 and my salary above 55K a year. How come?

  • r_s_baldwin Robert Baldwin (@r_s_baldwin) reported

    @O2 Hi. It’s been one week since I bought a Pay&Go SIM and I still cannot use it. I’ve spoken to support several times and I was told my issue will be looked in to. This morning I woke up to no service so I cannot even ring them anymore. Can someone here please help?

  • emmafrmgla emma (@emmafrmgla) reported

    Hey @O2 I was supposed to be expected to collect my iPhone from store today, however woken up to an email about a delay. How long will this be? I'm a new customer and got less than a week remaining on my current contract! Please help!

  • DBop86 Duncan Cheung (@DBop86) reported

    @IncomeWebsites5 Burnt my data allowance on @O2 working from home whilst my @virginmedia has been down - they’ve refused to help me & I can’t get any Volt benefits on either side b/c I can’t get the address they have 4 me on their systems to align - the “partnership benefits” are a complete scam

  • Lordrikki Rikki Lord (@Lordrikki) reported

    Is it just me or is @O2 signal being really temperamental atm. Saying I’ve got 4G/5G but still cuts out constantly when on the phone 🙄😒

  • GlennGerits Dutchy.in.london (@GlennGerits) reported

    @O2 worst customer service ever! I tried to become a new member 4 times now and for no reason you reject me. I have the best credit score you can get. And a salary of 60k + and I can’t get a sim only contract

  • Elainemumof3 Elaine WILSON (@Elainemumof3) reported

    @O2 yet again going back.on what you say will happen, told one thing then left with no service 2 weeks before I was told I would, absolutely disgusting

  • smxngt_ 🙂 (@smxngt_) reported

    @O2 the qr code wasn’t accepted in the Greggs I went to as apparently their system was down. By the time I get to the next nearest Greggs the code is going to run out. Can you send or reset my code please?