O2

O2 Outage Report in Chapletown, Sheffield, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chapletown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chapletown, Sheffield, England 12/19/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chapletown, Sheffield, England

The most recent O2 outage reports came from the following cities: Rotherham and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomRotherham Phone
United KingdomRotherham Phone
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

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O2 Issues Reports Near Chapletown, England

Latest outage, problems and issue reports in Chapletown and nearby locations:

  • snation85 Sam (@snation85) reported from Upton, England

    @O2 any chance someone can help. Had a new sim delivered. It’s saying sim not provisioned. Can’t call anyone. And your online chat service isn’t available

  • Sarahmh1982 Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • resolute_cf Vicki Walker (@resolute_cf) reported from Emley, England

    What is it with companies happy to give **** service? Pauline at @O2 you were lovely but the other 5 people I’ve dealt with were a shower of shite

  • westyturk stephenwest (@westyturk) reported from Sheffield, England

    @O2 How’s that work, bloody app is still down

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡

  • PatricksonLaura Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • titchyowl titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported from Brinsworth, England

    @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

  • natihurtado Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • jim_johnson24 Jim Johnson (@jim_johnson24) reported from Shepley, England

    @virginmedia 7 days and still no @O2 resolution

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • Callum_SEND Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • Gylo NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ripinmypants Ryan Davies (@ripinmypants) reported

    You guys not do live chat anymore you make it so hard to contact you guys can someone help please @O2

  • LineyHunt Caroline 🐘 (@LineyHunt) reported

    Hi @O2 . Your live chat app has crashed my computer, your help communities are no use and you don't have a customer phone number on your website. Meanwhile my mums new sim arrived yesterday and now that doesn't work nor the old one. How do I get some help?

  • ajxkaur AJ❤️‍🩹 (@ajxkaur) reported

    @O2 please tell me why I keep having no service on my phone every day. please don’t say do a sim swap.

  • ChrisBrownsell Chris Brownsell (@ChrisBrownsell) reported

    @O2 Hello, I'm trying to see what Volt benefits I can get for being both an O2 and Virgin Media customer, but I can't seem to find an option on your website to say I'm already a VM customer. The Volt page only gives me the option to join Virgin Media.

  • eva_sheffield Eva (@eva_sheffield) reported

    @O2 the code for odeon Sunday is not working

  • MelissaBrumBrum Melissa Brum (@MelissaBrumBrum) reported

    @O2 Thank you for getting back to me. I will definitely keep an eye out. But more than 4 weeks isn't happening i will give it the two weeks from my order date if it is longer i will cancel the whole shebang. But thanks again.

  • samwise1337 Samuel Thompson (@samwise1337) reported

    @O2 @virginmedia As a new customer to O2 and an existing customer of Virgin Media I'm extremely disappointed. We can't get an O2 VOLT upgrade applied because the accounts are in different names but the same address. Absolutely rubbish!

  • chewwy Neil Godfrey (@chewwy) reported

    @O2 why is my data signal so unresponsive moving around central Brighton?

  • RichardFoster06 Richard Foster (@RichardFoster06) reported

    @O2 I spoke with Virgin about extending my contract and they offered me a contract with you as part of the deal when I got through they renegaded on the offer and so I do want the contract so I want to cancel all. I don’t have O2 so can’t talk through help channel hence why I called

  • Bethttaylor Bethany Taylor (@Bethttaylor) reported

    @O2 my Apple Music offer code isn’t working? Help