O2 Outage Report in Chapletown, Sheffield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chapletown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chapletown, Sheffield, England
The most recent O2 outage reports came from the following cities: Sheffield, Rawmarsh and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Rotherham |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Chapletown, England
Latest outage, problems and issue reports in Chapletown and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Christina Demetriou
(@xpi6tiva) reported
from
Skelmanthorpe, England
@O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Kevin Evans
(@underwatergeek) reported
from
Darton, England
@O2 I've never placed an order with you. That's my work email.
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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cdavies
(@windowfilmit) reported
from
Rawmarsh, England
@O2 what's up with the signal !!!
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Barnsley Sime: DJ.
(@barnsleysime) reported
from
Barnsley, England
i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Brian Keighley
(@Brian74165024) reported
from
Kirkburton, England
@runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kylie Emery
(@KylieEmery88) reported
Imagine being able to get a refund from @O2 customer service is actually a joke! 🤬
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🅼🅰🆃🆃
(@MattsBigMouth) reported
@O2 Trying to cancel my mums phone contract as she has died but your bereavement line is ridiculous. I was waiting to get through for over an hour and in the end I had to give up. Absolutely appalling. I guess I'll just leave it.
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Zoe Strimpel
(@realzoestrimpel) reported
@O2 I haven't had any data since about 11AM. Is this a wider issue and when will it be resolved? I'm in north London
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Rachid Elboukhari
(@rachid_xexion90) reported
@O2 i cancelled my contract within the 14 cooling off period due to poor service. I've received a text informing me i'll be charged for 12 months despite your agent telling me the contract cancelled and i owed nothing. Please looking into this ASAP.
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Valerie Thompson
(@msvalthompson) reported
@O2 phone saying moisture detected when trying to charge. Absolutely not been anywhere to get wet. Your online service is rubbish, the store doesn't answer & first Guru appointment is next Monday. Your hold music on your helpline (for over an hour) is doing my head in. Solution?
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lauren connell
(@Laureeeennn_xx) reported
@O2 I can’t receive the text code because my old sims not working at all, so how am I suppose to activate my new one to work ? I’ve put it in my phone and it’s not working so needs to activated if someone could advise me on what to do
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Jay Critchley
(@J44_BOY) reported
What's happening @O2 ? Emergency calls only. Have a word!!
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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Sam Weston
(@sam_weston) reported
Wow, setting up a @O2 sim-only contract for my Mother In Law and I'm reminded why I left them - absolutely shocking customer service. Taken me over an hour to sort the most basic of queries. Such a shame that they've gone so far downhill! #customerservicefail
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Jake Iszard
(@JakeIszard) reported
@O2 hey i got a phone off you a few weeks ago and some of the copper on the charger has gone black and doesn’t charge properly are you responsible to fix this or @Apple? Its an #iPhone 11