O2 Outage Report in Chapletown, Sheffield, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chapletown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Chapletown, Sheffield, England
The most recent O2 outage reports came from the following cities: Rotherham, Barnsley and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Phone | |
| Barnsley |
Phone | |
| Sheffield |
Phone | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Rotherham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chapletown, England
Latest outage, problems and issue reports in Chapletown and nearby locations:
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Christina Demetriou
(@xpi6tiva) reported
from
Skelmanthorpe, England
@O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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andy the merrymiller
(@andyshaw71) reported
from
Rotherham, England
@O2 why is my phone not getting a signal
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Rebecca Orton
(@becca9492) reported
from
Darfield, England
When you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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ᴍᴀʀᴛɪɴ ᴡᴀʀᴅ
(@wardinouk1) reported
from
Shepley, England
@O2 @chrisstyles44 Chris, having same issue mate, they giving same daft reply on here!!! There happy to provide u pre orders but cant fulfill them!!!! Poor customer service, yet if u go to a 3rd party u can get one straight away
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Nathan Winch
(@nathanjwinch) reported
from
Royston, England
Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2
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Brian Keighley
(@Brian74165024) reported
from
Kirkburton, England
@runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.
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Matt
(@mproctor23) reported
from
Treeton, England
@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Such tempting offers from @BTGroup for mobile service. As we have all other @bt_uk stuff may give them a try. Been with @O2 for years no problems but no incentive to stay when contract up next month. #dontbitchswitch
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ᴍᴀʀᴛɪɴ ᴡᴀʀᴅ
(@wardinouk1) reported
from
Shepley, England
@O2 Yeah i appreciate that but when ur promised today then ur website for new customers now says 3 weeks doesnt hold much hplope be easier to cancel and go to local store
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Yes
(@Datamitch) reported
@O2 Hi, It's not a phone issue. The issue is with how you have ported her account over. Still isn't sorted, yesterday we were told it would be resolved it 24hrs! Yeah 🤨. Horrendous service. Luckily her relatives in the Ukraine still have data and can still contact her via WhatsApp.
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marshall anderson
(@marshal65672517) reported
@O2 get your payment management team in order, tried calling three times and had the phone put down on me
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Dawd 💫
(@DMA2619) reported
My @O2 signal is shockingly bad in the canton area of Cardiff. Which is weird as it’s so close to the city centre 🤔 even though I had 4G, my data just wouldn’t work! I really miss @EE signal was brilliant everywhere I went, I’ll be returning very soon!
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Iain Dougan
(@IainDougan) reported
@O2 I’ve tried that it hasn’t made a difference. Can you confirm what the number is to call O2 from overseas as I am having issues connecting
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lacey
(@laceysucksss) reported
@O2 are literal **** ? tried maybe three times now to shut my dads account who died a MONTH ago . they told me the bereavement team is great had no reply for weeks now ????
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Rich Jones
(@IronRich237) reported
@O2 Yes I’ve checked that multiple times. It’s not just my phone either, my family has 2 other @o2 iPhones and they struggle for signal at home to. This has been going on for weeks #unhappywithservice
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Ryan
(@holroyd_ryan) reported
@petermorris1878 Oh that's good. Been with o2 for ages but horrific customer service now @o2
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CEOemail ✉ - Marcus Williamson
(@CEOemail) reported
@O2 Do you have an outage in TR11 at the moment?
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James Cooper
(@little_jim) reported
@O2 I sent you a message at 7:31 this morning and had no response, I noticed you seem to be replying to others after mine. I’ve been with you for a week and had all of 2 days service not a great start.