O2 outages and service status in Sheffield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Laura Patrickson (@PatricksonLaura) reported from Sheffield, England@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandNoooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England@O2 terrible signal in s63 areas is a mask down or something?
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandDad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandThat’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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NickJG (@Gylo) reported from Sheffield, England@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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andy the merrymiller (@andyshaw71) reported from Rotherham, England@O2 why is my phone not getting a signal
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandNot receiving emails on my Android phone. @O2 is there a problem.
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Chuck Frakes (@frakcha) reported from Bolsover, EnglandTrying to port my number online but keep getting rejection emails - bit of help @O2
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Shane Rounce (@srounce) reported from Sheffield, England@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
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Luke (@LukeA8) reported from Barnsley, England@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Ben Johnston (@BSJ2008) reported from Sheffield, England@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Annie (@AnnielizzieSten) reported from Sheffield, EnglandHi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Josh Hawkins (@hawkinsjosh142) reported from Sheffield, EnglandAnyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandAnyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alan... J (@phaid3000) reported@kokeshimum @O2 London 📞 : I piggyback off Vodafone with @lebara & I get a better signal that my next door(s) whos with VODA for £4.95 for 20Gig and its the same signal 😤
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Pauline Wardle (@pmw_77) reported@kokeshimum @scampaboy @O2 Event venues often have signal jammers to prevent live streaming. Supermarkets are just as bad, use our app to get discounts etc then can’t use it due to metal building and no working WiFi
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nigel fairman (@nigelfairman) reported@kokeshimum @O2 Shes right 5g and i mean proper should by now be everywhere in this backward piss taking poor value for money expensive COUNTRY WE CALL GREAT
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Grendel (@wakeyrule) reported@kokeshimum @O2 Because big companies care more about servicing their manager bonuses and shareholders dividends than providing a reasonable service.
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PUNK SQUAD (@PUNKSQUADcom) reported@kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.
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James (@jameshullfc) reported@O2 @iamryanodonnell Can’t even provide any signal in parts of Hull for 20 years
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Robbie T (@RobbieMT8) reported@O2 No outage the network is just awful and had been for years tbh.
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Brent Lamb (@LambBrent63216) reported@kokeshimum @O2 Agreed, garbage!
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Martin 🇪🇺🇬🇧🇫🇷🤿🐝🔶 a true European (@mls4711) reported@kokeshimum @O2 I was in Thailand last year. Even at sea, and away from the coast, I was so surprised to notice that I had a strong signal!
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Pauline Wardle (@pmw_77) reported@kokeshimum @O2 I ended up leaving o2 after years as service so bad.