O2 Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S12.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sheffield, England
The most recent O2 outage reports came from the following cities: Rotherham and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Phone | |
| Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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cdavies
(@windowfilmit) reported
from
Rawmarsh, England
@O2 what's up with the signal !!!
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Barnsley Sime: DJ.
(@barnsleysime) reported
from
Barnsley, England
i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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leah🦻
(@leahajk) reported
is there any way to contact @O2 without phoning them? I'm deaf and customer service keep ending the chat by telling me to phone them and I get no reply when I say that I'm deaf and I can't phone
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Stephen Old (Not here 2 argue with strangers)#FBPE
(@StephenOld) reported
@MattsFarming @O2 I am sorry to hear about your mother's death and the problems you have had with O2 O2 is in my top 3 companies for the worst customer service I have ever had The other two companies are one of the debt collection companies which they employ (Moorcroft) and their partners Virgin.
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Charlotte Johnson
(@charljohno) reported
@SophieMcEv10147 @O2 @O2 same **** show as they gave us for the Peter Kay pre sale
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JAMES MARRIOTT EDINBURGH AND GLASGOW ‼️🆒
(@romantacisethis) reported
@debbiexxCxx @O2 i have this issue too 🙄
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Sharon Sprott 🏴❤️♑
(@SprottSharon) reported
@jesshardy20 @O2 @LewisCapaldi The app kept freezing when I was on but I eventually got on only to find Glasgow was scalped to **** 😭. Panic bought the only tickets I could get for Sheffield, thank god my husband drives lol. Hopefully I can get tickets for Glasgow on Thursday and I'll sell my 2 Sheff ones 😭
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Kirsty Stollery
(@KrazyKirst666) reported
@O2 All tickets will be gone by then! Never mind! 😡
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charlie
(@charlielucy_) reported
@O2 I have called twice this morning to get my data roaming sorted. You have added 2 ‘bolt-ons’, one which I was told would be removed but has not. My data roaming is still not working and you were meant to have a tech support reach out to me an hour ago!! Ruining my holiday!!
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Essential Parenting
(@hen_ren16) reported
@O2 can somebody please get in touch with me. I have been trying to cancel my contract for weeks and despite hours spent on hold nobody can do it. Absolutely awful awful system
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James H
(@mondestereo) reported
@o2 ported my number 2 weeks ago. Since then despite numerous phone calls, 2 visits to stores and even an email to your CEO 24 hours ago I still do not have incoming texts or calls. Just what do I have to do to get someone to address my issue and tell me how long to fix it?
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Shannon Gibson
(@Shannon73921835) reported
@MyApocalypse_ @O2 Exactly the same problem for me! It's a joke.