O2 Outage Report in Sheffield, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sheffield, England
The most recent O2 outage reports came from the following cities: Rotherham, Chesterfield, Barnsley and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Phone | |
| Rotherham |
Phone | |
| Rotherham |
Phone | |
| Chesterfield |
Phone | |
| Barnsley |
Phone | |
| Chesterfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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andy the merrymiller
(@andyshaw71) reported
from
Rotherham, England
@O2 why is my phone not getting a signal
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Such tempting offers from @BTGroup for mobile service. As we have all other @bt_uk stuff may give them a try. Been with @O2 for years no problems but no incentive to stay when contract up next month. #dontbitchswitch
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Rebecca Orton
(@becca9492) reported
from
Darfield, England
When you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Matt
(@mproctor23) reported
from
Treeton, England
@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?
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Richie Pearson
(@imrichiepearson) reported
from
Chesterfield, England
Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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cdavies
(@windowfilmit) reported
from
Rawmarsh, England
@O2 what's up with the signal !!!
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet Jones
(@Harrietj1987) reported
@O2 appalling customer service. I’ve contacted you by DM , no response . By chat on the app…no response . Tried to contact payment team over 5 times the last 2 days . Transferred then put on hold for lengthy periods and then disconnected . APPALLING
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Oliver Fytche-Taylor
(@OllyFT) reported
Leaving @iD_Mobile_UK after many years due to the terrible Cust service...simply trying to upgrade but some glitch has prevented doing it online. 2 x online chat attempts, wasted 2hrs+ trying to resolve Promised 2 call backs, none received. Had enough, off to @O2 or @giffgaff
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BarryBiscuit
(@Barry__biscuit) reported
@johnarob @O2 @O2 another happy customer! At least you replied to this one! Are you still not answering me?
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PongoVilla
(@PongoVilla) reported
from
Birmingham, England
Why has #o2 gone crap since they merged with #Virgin time to move @o2
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iD Mobile
(@iD_Mobile_UK) reported
@OllyFT @O2 @giffgaff Hey Oliver, I'm sorry to hear that you've had trouble upgrading. What were the glitches that prevented this We can also feedback the failed callbacks if you'd like to DM us to discuss this further. - Mohammed
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Lucie Beal
(@Luciebeal) reported
@O2 @DisneyPlus if I cancel my O2 contract will our Disney + be automatically cancelled aswell? Do I need to cancel it separately? Many thanks
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Ryan Anderson
(@ryanstanley22) reported
@johnarob @O2 They need to be closed down, they are a disgrace
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Nicola Sykes
(@NicolaS24016880) reported
@O2 Any indication how long we need to wait to hear anything from the fraud team? We’ve had times between 24 hours to 30 days from customer services which is obviously not good enough when we’re paying for a service. We’ve already been waiting five days…
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Ryan Anderson
(@ryanstanley22) reported
@O2 I won’t be stopping until I get you closed down, honestly I have never come across a mobile network as disgraceful as you. I suggest you all start looking for new jobs
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william benstock
(@will6310) reported
@O2 hi there I keep on getting a voice mail notification on my iPhone even tho I don't have any voice mails please help