O2

O2 Outage Report in Sheffield, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sheffield, England 09/06/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent O2 outage reports came from the following cities: Sheffield, Barnsley and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomBarnsley Phone
United KingdomRotherham Total Blackout
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • mproctor23 Matt (@mproctor23) reported from Treeton, England

    @O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

  • ruthymoss Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating

  • andyshaw71 andy the merrymiller (@andyshaw71) reported from Rotherham, England

    @O2 why is my phone not getting a signal

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Such tempting offers from @BTGroup for mobile service. As we have all other @bt_uk stuff may give them a try. Been with @O2 for years no problems but no incentive to stay when contract up next month. #dontbitchswitch

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.

  • spud279 dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Not receiving emails on my Android phone. @O2 is there a problem.

  • JustCraigyp Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk

  • kimmyblade Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England

    @O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?

  • REACHHomes1 @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • imrichiepearson Richie Pearson (@imrichiepearson) reported from Chesterfield, England

    Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤

  • BSJ2008 Ben Johnston (@BSJ2008) reported from Sheffield, England

    @O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling

  • bamfurlong Andrew Jones (@bamfurlong) reported from Sheffield, England

    @O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.

  • 4KBacon Simon Mellor (@4KBacon) reported from Sheffield, England

    Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • ruthymoss Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless

  • becca9492 Rebecca Orton (@becca9492) reported from Darfield, England

    When you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pitbull3399 Annie💙 (@pitbull3399) reported

    Awful staff running the @O2 shop in Victoria, no knowledge -just after money. What a difference at the @O2 shop on the Strand. Enthusiastic, knowledgeable & patiently answering my questions. Talked me through ordering online and where to check reviews. Finances now much lighter!

  • scott8181 Scott Campbell (@scott8181) reported

    @O2 @afcsooz Even when you get through you don’t get any help. I phoned 10 days ago and reported an issue. Was told it would be resolved in 5 days. Heard nothing so called today, passed around for over an hour and issue still not resolved. I’ve only been a customer for a few weeks

  • ChezzyGo83 Chez Lee (@ChezzyGo83) reported

    @O2 just had a call from this number 02032877808 told them straight away I was aware of the scam. I mean if you fancy giving me 40% off because I'm a loyal customer then even better lol

  • MrMaths31106 MrMaths31106 (@MrMaths31106) reported

    @O2 Absolutely appalled by the service my wife has received. Taken nearly 4 days to move over from one network to yours and had no signal / unable to make calls and texts. On the phone for over 6 hours and broken promises and lies! Little compensation so PAC requested #Shocking

  • aniagabb ANIA GABB (@aniagabb) reported

    @O2 please help I’ve been cut off from my data because of my spend cap. I need this lifted

  • DanceSacks Nicola Farquhar (@DanceSacks) reported

    @O2 Huge thanks to Max at your Newcastle store who was such a huge help today sorting a new phone/contract despite a few complications we threw his way all done with a smile nothing was too much trouble

  • PeterRayAllison 𝙋𝙚𝙩𝙚𝙧 𝙍𝙖𝙮 𝘼𝙡𝙡𝙞𝙨𝙤𝙣 (@PeterRayAllison) reported

    I first went to @O2 in Derby and it was there that problems started. I had to explain to the sales assistant several times that I was after a basic mobile phone, as they repeatedly showed me smart phones. Eventually, they understood, but had to go into the back of the shop.

  • aniagabb ANIA GABB (@aniagabb) reported

    @O2 please help. I cannot access my data and I need this for work

  • jensneddys Jennie Stickland (@jensneddys) reported

    @O2 your customer service is terrible , I have been waiting for two days for you to sort out your error. 2 days with no work phone !! No communication and when I do ring I just get told to wait for 24hrs. Even though it’s been 48 now !!

  • DanLodge4 Dan Lodge (@DanLodge4) reported

    @O2 Year by year signal strength is getting worse!