O2 outages and service status in Sheffield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent O2 outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 2 months ago |
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Sheffield
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2 months ago | |
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Barnsley
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2 months ago | |
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Sheffield
|
Phone | 3 months ago |
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Rotherham
|
Phone | 3 months ago |
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Rotherham
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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stephenwest (@westyturk) reported from Sheffield, England@O2 How’s that work, bloody app is still down
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Stephen Ludlam (@SLCC1) reported from Killamarsh, EnglandHi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandNoooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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andy the merrymiller (@andyshaw71) reported from Rotherham, England@O2 why is my phone not getting a signal
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Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandAnyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandThat’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Shane Rounce (@srounce) reported from Sheffield, England@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Andrew Jones (@bamfurlong) reported from Sheffield, England@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Andy (@theandycooke) reported from Barnsley, England@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, Englandi give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Andy (@theandycooke) reported from Barnsley, EnglandReally glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Rebecca Orton (@becca9492) reported from Darfield, EnglandWhen you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙
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Shane Rounce (@srounce) reported from Sheffield, England@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Matt (@mproctor23) reported from Treeton, England@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Simon Mellor (@4KBacon) reported from Sheffield, EnglandFinal day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Ben Johnston (@BSJ2008) reported from Sheffield, England@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandFed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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donna williams (@DLWilliams1612) reportedIs there anyway to submit a complaint to @O2 via email? Their online form doesn’t work and I don’t have hours to sit on the phone and go over something that I have already spend hours on the phone dealing with.
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sentient punctuation (@KatieXeech) reported@o2 your online complaint form doesn't work
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Alan (@Al_the_bass) reported@CherryBooBopper @O2 Well that's one way of reducing customer complaints!
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Matt Hancock (@ukmatt) reported@O2 enough is enough. Having been a customer since Cellnet days time has come to move all my connections. Your service is unusable in to many places.
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Peter Ingram (@Pding77) reportedChatted with @O2 as my international dialling bolt on was cancelled when my contract ended and I didn’t realise. Finally got onto a supervisor who said pay or we will face service disruption, I told them I would pay but wasn’t happy, they reissued the threat and hung up.
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Benedict Ratchford (@TheBenRatch) reported@O2 you're a disgrace. Don't like complaints do you? Faffed me about on here, try sending a formal complaint and then says 'there's been an error'. Your complaints procedure is just as crap as you're service and coverage. Don't send me another link that doesn't work either.
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.
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NorthBankScott (@GunnerScott86) reported@O2 Oh no this was different. Everytime I spoke he put me on mute. When I asked him to relay what I had said he couldn’t tell me. He was putting me on mute and not listening. Your entire service has been absolutely shocking since the merge with Virgin. Can’t even get signal
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Benjamin Webster (@benjaminlfc) reported@Frugal_ways @O2 @virginmedia Join the long queue of people having the exact same issues
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DavidDunninguk (@daviddunninguk) reportedFrom recent journeys stretching from Edinburgh to Hastings it is clear the @O2 problem is not just in #york The signal strength and reliability is at an all time low. The company is gaslighting customers and I for one have had enough. Switching providers asap.