O2 Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent O2 outage reports came from the following cities: Sheffield, Barnsley, Rotherham and Chesterfield.
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Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Victims Voice (@victimsvoice73) reported from Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Andrew Lee (@goonie2008) reported from Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Sara Thomas (@SLThomas99) reported from Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Andy (@theandycooke) reported from Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Annie (@AnnielizzieSten) reported from Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Sara Thomas (@SLThomas99) reported from Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Shane Rounce (@srounce) reported from Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Tom 😷 (@mishiwoo) reported from Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Luke (@LukeA8) reported from Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Andy (@theandycooke) reported from Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Shane Rounce (@srounce) reported from Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Leanne Robinson (@leanneellis) reported from Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Shane Rounce (@srounce) reported from Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Shane Rounce (@srounce) reported from Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Glenn (@GlennJHarris) reported from Sheffield, England
@O2 how do I cancel an order that I’ve made
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jill perlstrom-wright (@JPerlstrom) reported from Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Laura Patrickson (@PatricksonLaura) reported from Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Natalia Hurtado C. (@natihurtado) reported from Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Stevenson (@HM5182) reported
@O2 is there an issue with online chat? My contracts merged on Friday and I cannot use the conversation with an assistant since but need help with my bill
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B TR (@ReidBst) reported
@virginmedia @O2 @virginmedia priority should be given to actually doing the work you've been paid for. We paid for Internet installation back in November and still waiting, will be almost 5 months to our (next) appointment but will you cancel that like the last 6 appointments?
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Mark ELVIS Goddard (@GBsBestElvis) reported
@O2 How will you taking a look at our postcode help? Or are you calling me a liar? Her phone DOESN’T work in our house, do you supply anything that can help???
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Jacob Tyler (@wouldanyonecare) reported
@O2 I never got a text or email. I’ve checked. And okay great, I’ll check previous bills from my laptop to see what this odd charge is. Thanks
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Michael Cooper (@michaelcooper) reported
@O2 How do I book the Bad Guys tickets? Not available on the @ODEONCinemas website.
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Cheryl (@HRHMupps) reported
@O2 I trust my bill will be adjusted accordingly, given I've had zero service for the last 2 days now due to "network upgrades"?!🤬💩
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Daniel Setti (@danielsetti) reported
@O2 I haven’t used my odeon voucher to watch bad guys… am I gonna be able to claim it again?
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Hol ✨ (@holly_jenko) reported
@O2 it’s my last month of paying my device plan, after my last payment will I only pay my tariff or do I need to phone to cancel the device plan to stop the payments? Also if I keep my normal tariff can I then cancel it at any time?
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tom harvey (@tharv) reported
Trying to talk to the ‘support bots’ at @O2 and @virginmedia is like asking someone to pass the salt and 3 hrs later they hand you a cabbage.
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Hellywelly (@Hellywelly19) reported
When you're in @O2 lounge @o2arena and the WiFi is so crap they have to use a different till 🤔