O2 outages and service status in Sheffield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
The latest reports from users having issues in Sheffield come from postal codes S6 and S35 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent O2 outage reports came from the following cities: Sheffield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 14 days ago |
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Sheffield
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20 days ago | |
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Barnsley
|
1 month ago | |
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Sheffield
|
Phone | 2 months ago |
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Rotherham
|
Phone | 2 months ago |
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Rotherham
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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NickJG (@Gylo) reported from Sheffield, England@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandAnyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandFed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been
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Rebecca Orton (@becca9492) reported from Darfield, EnglandWhen you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Josh Hawkins (@hawkinsjosh142) reported from Sheffield, EnglandAnyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, Englandi give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!
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Shane Rounce (@srounce) reported from Sheffield, England@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Emma Williams (@Elf0207) reported from Rawmarsh, EnglandHow do i complain to 02 because there after service is horrendous. Put a new sim in weeks ago and not had data since and keep getting fobbed off everytime i ring. @O2
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandSuch tempting offers from @BTGroup for mobile service. As we have all other @bt_uk stuff may give them a try. Been with @O2 for years no problems but no incentive to stay when contract up next month. #dontbitchswitch
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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stephenwest (@westyturk) reported from Sheffield, England@O2 How’s that work, bloody app is still down
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandThat’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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titch🏴 (@titchyowl) reported from Brinsworth, England@ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.
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Laura Patrickson (@PatricksonLaura) reported from Sheffield, England@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Callum 🏳️🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
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Andy (@theandycooke) reported from Barnsley, England@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️ Lisa ⭐️ (@tokentemptressX) reported@O2 I’ve had fraud on my account for months have called multiple times everytime told fraud have handled it. However today I see two missed payments on my credit file - I’m not even a customer!! No response from the credit file team, tired of repeating myself. I left you in Nov!
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GethinMichaelDavies (@gethinbach) reported@O2 @ad_moran4 Stay away from O2, signal is dire everywhere!!
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B. (@Bradleyyy98) reported@O2 I have been locked out of My o2 account since the 18th of March 2026. I have made numerous calls and got nowhere. Can you help?
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Harry Collins (@HarryCollins9) reported@O2 I’ve had no signal/data for days. Looks like a common problem?
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Nicole McAvoy (@NicoleMcAvoy5) reported@O2 I can’t get any data in Spain. Is there a problem at the moment?
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𝐀𝐃𝐙 (@ad_moran4) reported@swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.
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han (@jareaunodi) reported@O2 is your website not working? Can’t access sim only deals from either the app or the website
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Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reportedIs anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?
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Dan (@dannog_8) reported@O2 why am I paying a fortune a month for a service that is non-existent? Data NEVER works. I have to be connected to the internet via WiFi to be able to use the internet. Disappointed as I’ve been an O2 customer for over 10 years.
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Antonella Riccio (@ar888) reported@ChallengeFaz @O2 They are awful