O2

O2 Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S3 and S4.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sheffield, England 05/04/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent O2 outage reports came from the following cities: Barnsley, Chesterfield and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Phone
United KingdomChesterfield Total Blackout
United KingdomSheffield Phone
United KingdomBarnsley Phone
United KingdomSheffield Wi-fi
United KingdomSheffield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • JustCraigyp Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • ruthymoss Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • windowfilmit cdavies (@windowfilmit) reported from Rawmarsh, England

    @O2 what's up with the signal !!!

  • spud279 dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • barnsleysime Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, England

    i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!

  • ruthymoss Jessica Moss-Wright (@ruthymoss) reported from Barnsley, England

    @O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless

  • kimmyblade Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England

    @O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?

  • bamfurlong Andrew Jones (@bamfurlong) reported from Sheffield, England

    @O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • 4KBacon Simon Mellor (@4KBacon) reported from Sheffield, England

    Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼

  • becca9492 Rebecca Orton (@becca9492) reported from Darfield, England

    When you ring @o2 and the lovely lady on the end of the phone reconnects your phone with no questions asked after listening to your situation!! This is exactly why I will never go any where else other than o2!! Thank you soooo much!! 💙💙

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • REACHHomes1 @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • BSJ2008 Ben Johnston (@BSJ2008) reported from Sheffield, England

    @O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EmGymMum Em (@EmGymMum) reported

    @O2 customer services is shocking. I got an upgrade over the weekend. I still don’t have calls, data or text messages. You can’t get ahold of the online agents. On my 3rd call today and still no joy. I am trying to be patient. What can I do to resolve this?

  • mlittlewood24 melissa (@mlittlewood24) reported

    @O2 I’ve picked up my new phone today and was told to just put the 5g sim in and it will work however I have no service so can only use my device on Wi-Fi?

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Melissa311213 @O2 Wow that’s along time, so glad I left o2 when I did. @O2 are awful now even the Priority for Tickets is rubbish, now they are on with Virgin but it doesn’t make it any better or a service! #EE all the way, best I’ve ever had. Not gonna complain with a data speed of 300+ Megabits

  • Treehk2 Treehk (@Treehk2) reported

    @Georgia65489669 @O2 Snap. Exactly the same. They are the worst.

  • joluxon69 mrs luco ❤️ (@joluxon69) reported

    @O2 wow all my loyal service and I can’t even get help for my dads phone, he has dementia lost his sim and you can’t help me I’m astounded! New network here I come

  • JustDewy_ ON JAAAAAHMINUS 🐈💫 (@JustDewy_) reported

    @O2 customer service is a pile of dogshit.

  • Belothie B (@Belothie) reported

    Why do some companies have such terrible customer service?? I’m talking about you @O2. I am STILL waiting on a response.

  • Treehk2 Treehk (@Treehk2) reported

    @O2 @Melissa311213 More excuses O2 for your dreadful service. Just not good enough. #service #Disgraceful

  • z_mannequin Z (@z_mannequin) reported

    @O2 Are there issues in the Altrincham area (Manchester)? I consistently get 1-2 bars with no data at all around broadheath area over the past week...

  • ILoveMagnums 🥷🏾 (@ILoveMagnums) reported

    @O2 worst network ever. Struggle to use data anywhere in London. Can’t wait til my contract is over. 😤😤😤