O2 Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S17 and S9.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (27%)
-
Total Blackout (14%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Sheffield, England
The most recent O2 outage reports came from the following cities: Rawmarsh, Sheffield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Rotherham |
Internet | |
| Sheffield |
Internet | |
| Barnsley |
Phone | |
| Rotherham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses
-
Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
-
Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
-
Sazzler
(@Sarahmh1982) reported
from
Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
-
NickJG
(@Gylo) reported
from
Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
-
Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
-
titch🏴
(@titchyowl) reported
from
Brinsworth, England
@ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.
-
Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
-
Callum 🏳️🌈 🔴⚪⚫ 🔰
(@Callum_SEND) reported
from
Brampton Bierlow, England
@virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable
-
Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
-
stephenwest
(@westyturk) reported
from
Sheffield, England
@O2 How’s that work, bloody app is still down
-
Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
-
Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
-
Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
-
Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
-
jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Pogson #BoycottPalmOil
(@StevePogson1) reported
@O2 Customer Service in 2021 is as bad for sensory deprived people as 1971. They no longer respond to emails but send a link, which goes nowhere. The 'live chat is automated & can't understand the word 'disabled' when applied to a human. Their CS here ask for info, no response!
-
Duncan long
(@Dunxi) reported
@O2 Yep, but no one has at any stage explained how same quote was given numerous times and not picked up until the last minute.Also no alternative offered, only contact has been by O2 sales with a "new deal"!! Just awful customer service. Dissappointing at best.
-
Shaun Daley
(@shaunkevd) reported
@O2 your customer service teams are a joke. Cancelled my order on Friday; been told today it wasn’t cancelled and I have to pay for the weekends usage? Absolute disgrace. Thank god I’m leaving
-
KMarnie
(@kmarnie) reported
@O2 having issues with Priority - voucher saying it's been used when it hasn't....can you help??
-
Phil Graham
(@philtheclaret) reported
@JodiClements17 @O2 Try Vodafone, I've never have any coverage issues.
-
RefornUK
(@RefornUK) reported
@O2 signal not reet in Newcastle tonight?
-
Ann Worrell
(@annabellaroxs) reported
@O2 saying all is OK when I check on your checker but I'm stuck on emergency calls only, can't make calls, texts etc can you please look into this and report. My father is on tesco and his is the same. Please acknowledge my tweet!!
-
Markus Kane
(@Markus_Astbury) reported
@O2 I’ve spent the last 90 minutes trying to contact you guys, either I get cut off by an automated line or your chats are too busy. I’m done with this shoddy service
-
Danielle Barnard
(@_danielle_b) reported
@O2 I've explained to 7 people over the last 2 weeks. Everytime I have been told its been resolved. I just want to speak to someone senior who can resolve it without me waiting another 24 hours. I don't want to explain again via a DM. Can you please tell me how to make a complaint?
-
dylannn
(@dylannntv) reported
@EE poor @O2 wouldnt have it