O2

O2 Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sheffield, England 11/10/2024 12:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sheffield, England

The most recent O2 outage reports came from the following cities: Sheffield, Bakewell, Barnsley and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield E-mail
United KingdomSheffield Total Blackout
United KingdomBakewell Phone
United KingdomBarnsley Wi-fi
United KingdomRotherham Phone
United KingdomBarnsley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • spud279 dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • kimmyblade Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England

    @O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • LukeA8 Luke (@LukeA8) reported from Barnsley, England

    @O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.

  • windowfilmit cdavies (@windowfilmit) reported from Rawmarsh, England

    @O2 what's up with the signal !!!

  • barnsleysime Barnsley Sime: DJ. (@barnsleysime) reported from Barnsley, England

    i give up with @O2 online help. all i need to know is, can i buy an apple watch and connect it to my existing simo contract? (using iphone X) all it says is it has to be a "monthly contract". the simo is an 18 month one. HELP!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dwhitehouse1980 Diane (@Dwhitehouse1980) reported

    @O2 why is it that I'm a new customer I have tried to set up the app and its saying my email is already active so I have tried to log in and can't I've tried to reset pw and it won't let me

  • DanHallas Dan Hallas (@DanHallas) reported

    @O2 @O2 When are you going to fix the mast in Meltham? HD9 4ET. - It's been down for almost 12 months, how can you say that's acceptable?

  • clydecoastreads Clyde Coast Reads (@clydecoastreads) reported

    @O2 That how you treat a customer who has been with you since 1997 (bt previously)? Wow! Tell me why I should stay? What benefits myself? Tweet 3

  • Tamzinpatterson Tamzin Patterson (@Tamzinpatterson) reported

    @O2 hi there. Wondering if anyone can help me. Google pay doesn't seem to work on my phone anymore. Uninstalled and reinstalled and tried taking off my phone case to see if it was because of that and still not working.

  • Sweston87 Krombopulas Michael's (@Sweston87) reported

    @O2 Waiting on a call back from a manager/team leader in the customer service center I have been waiting all day and have yet to receive a call

  • Joseph_Leyland Joseph Leyland (@Joseph_Leyland) reported

    @O2 I fail to see the logic surrounding additional waiting when a customer is not happy that O2 not storing information is what’s leading to a delay in the first place. Surely O2 as the supplier should maintain information on the devices they are giving to their customers?

  • cloiebaxter Cloie Lou (@cloiebaxter) reported

    @O2 Maybe spend less time on this and more sorting your network issues! No throughput in various areas - has meant that you are losing my custom after 15 years!

  • bdpopsen Axelrod (@bdpopsen) reported

    @londondines @O2 Having this exact same issue

  • Joseph_Leyland Joseph Leyland (@Joseph_Leyland) reported

    @O2 Surely me as the customer should receive customer service and be ushered through the claims process with minimal fuss. That is what I am paying for.

  • lynnhaw75715841 lynn hawkins (@lynnhaw75715841) reported

    Trying to use @O2 priority to get my 3months apply music free but won't work HELP!