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O2 outages and service status in Chesterfield, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Sheffield, Chesterfield, and Matlock.

CityProblem TypeReport Time
Sheffield Phone 27 days ago
Chesterfield Phone 2 months ago
Matlock Phone 2 months ago
Chesterfield Phone 2 months ago
Sheffield Total Blackout 2 months ago
Chesterfield Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • westyturk
    stephenwest (@westyturk) reported from Sheffield, England

    @O2 How’s that work, bloody app is still down

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • SLThomas99
    Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • Sarahmh1982
    Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • AnnielizzieSten
    Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • SLThomas99
    Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • MrNickyPR
    The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • mproctor23
    Matt (@mproctor23) reported from Treeton, England

    @O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • AmyGreatorex
    Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • imrichiepearson
    Richie Pearson (@imrichiepearson) reported from Chesterfield, England

    Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤

  • mummyknight5
    Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • paul_carnall
    Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • Gylo
    NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • burplenurple_
    •Che (@burplenurple_) reported

    @O2 ya’ll are RIDICULOUS! 4 days I’ve had no data service. Mind you, yous lot increased your prices last month. More money for what?

  • AlexFridman13
    Alex Fridman (@AlexFridman13) reported

    @arokorol @O2 Well that is a piece of **** phone carrier for sure

  • rosieridgewell
    Rosie (@rosieridgewell) reported

    @O2 signal has been showing as “E” alllll day. Barely get signal as it is - I pay nearly £40 for my plan yet have to be connected to WiFi to use my phone 👺

  • BladesOli
    Oliver (@BladesOli) reported

    @1stSimona @O2 I’m with you! It’s awful! Trying to find any details is like a minefield. Plus lately o2 coverage has been shocking compared to other providers in multiple areas not just my local area.

  • smudge90210
    smudge90210 (@smudge90210) reported

    @1stSimona @O2 It’s awful isn’t it

  • BBLouisR
    Louis (@BBLouisR) reported

    @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

  • shakenNstirred
    Andy Wright (@shakenNstirred) reported

    @O2 It now been out 2 days. No one has been to fix it

  • CHRIS196213
    CHRIS (@CHRIS196213) reported

    @1stSimona @O2 Agree since merger it’s awful all of it signal app the lot. We are also with virgin for tv and broadband and that’s awful too

  • LandladyWoo
    Andy W (@LandladyWoo) reported

    Hey @O2 you agreed to credit me bcz I'd left . You emailed confirming the amount, method & expected payment date 👍 But you also SMS'd saying that for a ££ refund not a credit note I have to select that in MyO2 🤔 But I can't log into MyO2 bcz I'm no longer a customer 🤪 Help!

  • Duck52938829441
    Duck (@Duck52938829441) reported

    @O2 @ArtemisEmpress I have this issue as well. I can’t use Apple Pay or PayPal.