O2

O2 Outage Report in Chesterfield, Derbyshire, England

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The latest reports from users having issues in Chesterfield come from postal codes S41.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chesterfield, Derbyshire, England 04/14/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent O2 outage reports came from the following cities: Sheffield, Chesterfield, Sutton in Ashfield, Matlock and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Phone
United KingdomSheffield Wi-fi
United KingdomSheffield Wi-fi
United KingdomChesterfield Phone
United KingdomSutton in Ashfield Wi-fi
United KingdomMatlock E-mail

Community Discussion

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O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • MrNickyPR The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • PatricksonLaura Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • Sarahmh1982 Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • sheffieldBen BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England

    @O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???

  • titchyowl titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported from Brinsworth, England

    @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • chaddychadx Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MrsCattyE Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • natihurtado Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • daverobbo71 David Robinson (@daverobbo71) reported from Derbyshire, England

    @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    If you must use AI on your customer support lines, make sure if bloody well works properly. I despise the person that invented them ! @O2 @Apple @virginmedia #annoyed

  • kaceycastle Kacey lizzie castle ☆ (@kaceycastle) reported

    @O2 I’d like to cancel my contract then please as I’m not paying you anymore to never have signal I cannot justify paying you I have checked your network links and it’s says my signal is good so I’d like to cancel with you I’m fed up of not being able to ever use my phone out!! 😡

  • LessGrumpy GrumpyByName #2706 on the list (@LessGrumpy) reported

    @O2 @virginmedia I’m being passed from One help desk to the other. They don’t know what they’re doing. I’m told I’m not eligible yet I’ve been with both entities or predecessors for over 20 years. Please get a human to contact me. I’m fed up with menus and bots

  • mikey_9fingers Mike 🤙🏼 (@mikey_9fingers) reported

    @O2 It’s not a busy area though…. And it’s constant! Not just during office hours…. The fact you can’t even get a ping response would indicate there is a network issue!

  • DancingBeaver Anthony Jackson (@DancingBeaver) reported

    I think @O2 may have screwed up my bill. Paid one on the 6th and one due today (21st), the money is there to pay it, but its not came out, the app saying payment due on 4th Nov but next bill arrives on 21st Nov. So looks like I'm deffo phoning them to find out wtf is going on.

  • applecore35 gail illingworth (@applecore35) reported

    @O2 almost 2 and a half months still not repaired a mast in hd61jr area . Data slow horrendous when trying to use it for work purposes . Trying to gain access that’s all your texts say . How much longer will it take ?

  • Bonne_Ella Ella (@Bonne_Ella) reported

    @O2 I’ve been desperately trying to call your customer service line from Europe. Every time I ring the number from your online help page +44 7860 980 202 it says “number busy” and rings off. Can you give me a number that puts me through to an actual human ASAP? Thank you!

  • ziggy_00 J 💙 (@ziggy_00) reported

    @O2 Hi, having issues activating Volt on my account, have sent a DM, can you please take a look? Thanks

  • rogueshotttv james (@rogueshotttv) reported

    @O2 Trying to sort new sim out. Having some problems lol

  • JonAttaway Jon Attaway (@JonAttaway) reported

    @O2 Hi there. I’m a Virgin Media customer but not receiving the Volt benefits correctly. Can I, er, slide into your DMs to explain the issue?