O2 Outage Report in Chesterfield, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Chesterfield come from postal codes S41 and S40.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock, Chesterfield and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Chesterfield |
Phone | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@Jen53715342) reported
@O2 It says a phone mast close to my area has been taken down. What do i need to do i need to make an urgent phone call and O2 is my only mobile
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Neil Blake 💙
(@NMBLAKE) reported
@skybet and @O2 have both reached new levels of poor customer service. Useless.
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DorsetGirl
(@DorsetGirl1) reported
@O2 I would like help, but O2 have shown me twice this morning that they can't help. On the plus side, I have incidentally learned BEFORE my SIM is switched off that my phone won't work with 4g anyway, so there's something else to waste my time on - buying a new phone I can't afford.
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Beth
(@bethdeenxo) reported
@o2 has the worst customer service ever! I can't wait to leave this network😤
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Kim Clinch
(@KimClinch) reported
@O2 3 days now with no text or phone network in Brighton, what going on? I'm struggling to work as everything I access requires a text or phone code! SLA is Mar 25th that's not good enough!
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aps
(@PlSTACHIOS) reported
@O2 Yeah I already tried that number but it was like an automated robot thing answering and when I said what the problem was, they couldn’t understand what I was saying
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Jeanes
(@Jeanes14) reported
@O2 so I received my new upgrade today but thanks for not putting in the bloody SIM card!! Phone needed signed for but just dumped through letter box!! Don’t worry about it breaking!! #rubbishservice #bad
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Helen Murphy
(@crazyh) reported
Has @o2 gone down as well as @virginmedia ? Cant use WiFi or mobile data at the mo on my phone. Having to hotspot off Mr B’s phone
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Ian wilson
(@Iwilson94) reported
Why is my @O2 signal rubbish on my @SonyUK phone my phone never has any signal no matter where I am 🤬
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Jen
(@Jen53715342) reported
@O2 It says a phone mast has been taken down near my area and i am unable to make calls. Are they sorting this out do you know?