O2 Outage Report in Chesterfield, Derbyshire, England
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The latest reports from users having issues in Chesterfield come from postal codes S40 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Chesterfield, England
The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Phone | 9 days ago |
|
Matlock
|
Phone | 21 days ago |
|
Chesterfield
|
Phone | 24 days ago |
|
Sheffield
|
Total Blackout | 1 month ago |
|
Chesterfield
|
Internet | 1 month ago |
|
Sheffield
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Matt (@mproctor23) reported from Treeton, England@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Simon Mellor (@4KBacon) reported from Sheffield, EnglandFinal day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandCongratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandJust one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Ben Johnston (@BSJ2008) reported from Sheffield, England@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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@NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandNoooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Paul Carnall (@paul_carnall) reported from North Wingfield, England@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Andrew Jones (@bamfurlong) reported from Sheffield, England@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Robinson (@marcrobinson09) reported@O2 how hard is it to get to talk to someone about an upgrade stupid auto verification does not understand english
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Richard Hilsley (@RichardHilsley) reported@O2 been on hold 45 mins trying to take a new contract , I'll try another network
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JBL (@JBooLJRB) reported@O2 someone fraudulently opened an O2 account in my wife's name, she this fraud with O2 and was advised the fraud team would contact her within 10 days,they did not. She continues to receive payment notice letters and this has effected her credit score. O2 have of ZERO help
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Z (@Oh_Em_Z) reported@O2 it's been 16 working days since I redeemed the guiness I won on priority, the email states it will be dispatched within 10 working days, I've had no update can you help?
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Ray the Iridescent Prince of the Darkness 🧚♀️ (@grazzii14) reportedShout out to @O2. Crazy exit fee for a service that doesnt work. Was sold a contract based on the coverage checker which flat out lied (they sent engineers to the area and agreed nothing could be done for 4g), so now I need to pay over £200 to leave. No video calls for me then...
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Lee Parkin (@lparkin) reported@O2 what’s going on with your signal in the centre of Edinburgh? 5G went down to 3G and absolutely nothing loads!
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Mike (@MikeH0llister) reported@O2 hey, my grandparents got a couple of new phones with o2 contracts but they cant get service. I dont think their sims have been activated. What can we do?
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Karl bacon (@Karlbacon6) reported@O2 Still not working can not send text
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Ritchie Hooper (@RitchieHooper) reported@O2 visited two stores in 4 days and got terrible service in both !!!
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Jas (@Jasminejbarnes) reported@O2 I haven’t had service since yesterday but have had no update etc as to when it will return, the website has no real info...?