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O2 outages and service status in Chesterfield, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Matlock, Mansfield, and Sheffield.

CityProblem TypeReport Time
Matlock Phone 10 days ago
Mansfield Internet 1 month ago
Mansfield Phone 1 month ago
Sheffield Phone 1 month ago
Sheffield E-mail 2 months ago
Sheffield Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • SLThomas99
    Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • natihurtado
    Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • JustCraigyp
    Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • 4KBacon
    Simon Mellor (@4KBacon) reported from Sheffield, England

    Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼

  • maxdurkin
    Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Not receiving emails on my Android phone. @O2 is there a problem.

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • GlennJHarris
    Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • AnnielizzieSten
    Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • BSJ2008
    Ben Johnston (@BSJ2008) reported from Sheffield, England

    @O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling

  • MrScoops76
    Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • MrNickyPR
    The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Fed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been

  • YAYshamsaldeen
    د. يوسف شمس الدين (@YAYshamsaldeen) reported from Mansfield Woodhouse, England

    @O2 your services are down, and no communications ... some numbers are not connected ... 5G and 4G are shown but nothing working.... Also, you are down in Liverpool and suddenly it shows you are having maintenance until 31st of August...no communications for this either!

  • bamfurlong
    Andrew Jones (@bamfurlong) reported from Sheffield, England

    @O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • London__Smoke
    Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported

    @AnythingRugbyy @EnglandRugby @O2 Shame it's not capped for Kenners though. Either way MS15 isn't the problem at all here. Tom Curry must be praying for death or the beach and Ford probably needs a break also.

  • simondenye
    Simon Denye (@simondenye) reported

    @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

  • ChrisHa21736755
    Chris (@ChrisHa21736755) reported

    @TomTugendhat @O2 @EE The UK mobile companies have been dealing with massive 4G and 5G investment costs and ever decreasing margins due to reducing contract prices. Meanwhile mobile use continues to rise leading to network congestion. All part of a healthy competitive market you might say.

  • katharinebarto6
    Katharinebarton (@katharinebarto6) reported

    @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

  • Groundhopperno1
    RichardAngell (@Groundhopperno1) reported

    @O2 After 25 years as a customer, I’ve discovered the hardest part isn’t getting a mobile signal- it’s making a complaint. Broken forms, unmonitored complaint emails, missed promises, no updates and a 28-day wait for a response. Quite remarkable customer service.

  • karakashin
    Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported

    Unbelievable service from @O2 A week with no mobile service and they offer £5 compensation with no idea of when service will be resumed. Awful!

  • fellbytheway
    fell (@fellbytheway) reported

    @TomTugendhat @O2 @EE is that a government issue or the network provider lack of investment ?

  • ebisham
    Clifton (@ebisham) reported

    @TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.

  • vanillaweb
    Paul Andrews (@vanillaweb) reported

    @PaddyBriggs @TomTugendhat @O2 WTF are you talking about ? Mobile phone networks have never been privatised,

  • des_mansfield
    Desmond Mansfield (@des_mansfield) reported

    @worstall @O2 @vodafone Oligopolies can still be bad.