O2 outages and service status in Chesterfield, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- O2 generated 2 outage signals in the last 24 hours around Chesterfield, including 2 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Sep 2, 4:33 PM GMT+1.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Chesterfield come from postal codes S41 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chesterfield, England
The most recent O2 outage reports came from the following cities: Sheffield, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 40 minutes ago |
|
Chesterfield
|
Phone | 8 hours ago |
|
Sheffield
|
Internet | 8 days ago |
|
Mansfield
|
Internet | 2 months ago |
|
Matlock
|
Phone | 2 months ago |
|
Mansfield
|
Internet | 4 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Shane Rounce (@srounce) reported from Sheffield, England@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Richie Pearson (@imrichiepearson) reported from Chesterfield, EnglandNice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤
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Matt (@mproctor23) reported from Treeton, England@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Kane Drew 🏴 (@KaneJDrew) reported from Blackwell, England@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets
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BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandAnyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Catrin E (@MrsCattyE) reported from Ravenshead, England@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England@O2 terrible signal in s63 areas is a mask down or something?
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Sazzler (@Sarahmh1982) reported from Sheffield, England@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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Jonny 🌍 (@JonoVallans) reported from Derbyshire, England@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandThat’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Victims Voice (@victimsvoice73) reported from Sheffield, England@O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses
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Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Fraser (@zoeeboey) reported@O2 I'm trying to cancel my contract however it says to call a number. The issue being I have been unable to call or receive for over 4 months hence why I want to cancel my contract. Please advise
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Marco Possolini Jr. (@mpossolini) reported@O2 hi team. I’m trying to access the Priority App and it’s not working. Can you help me?
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Matt Ray (@mattstingray) reportedThinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.
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ALIEN SUPERSTAR BODYGUARD 🤠🪩✨🛸 (Rep Tv era) (@viktorderyck) reportedSo we were standing in line at 7 in the morning they counted us and when we got in at the O2 and they after we sat down. They told us it was a priority line and we couldn’t enter if we didnt have prio. But we could enter as a guest with one of our friends. @TeamAriana @O2 @TheO2
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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Jayne pell (@jaynepell) reported@wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!
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Lauren (@Halbutt) reported@O2 I have sent a direct message, regarding help of changing my surname on my account, as your website wouldn't let me upload my photo.
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Siany 💙🧵👨👩👧👦🐈NHS 🌈🏴 (@sianymarv) reported@O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖
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Steven Casey (@Steven_Casey78) reported@O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.
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joe ♞ (@ComradeAzul) reported@mattstingray @O2 Same. O2 has become so poor since merging with virgin