O2 outages and service status in Chesterfield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chesterfield, England
The most recent O2 outage reports came from the following cities: Mansfield, and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield
|
Internet | 19 days ago |
|
Matlock
|
Phone | 1 month ago |
|
Mansfield
|
Internet | 2 months ago |
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Mansfield
|
Phone | 2 months ago |
|
Sheffield
|
Phone | 2 months ago |
|
Sheffield
|
2 months ago |
Community Discussion
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O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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martin dawes (@martindawes2) reported from Sheffield, EnglandHey @O2 how long with no sevice aka limited service in S7?
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Sazzler (@Sarahmh1982) reported from Sheffield, England@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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stephenwest (@westyturk) reported from Sheffield, England@O2 How’s that work, bloody app is still down
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Shane Rounce (@srounce) reported from Sheffield, England@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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NickJG (@Gylo) reported from Sheffield, England@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Ben Johnston (@BSJ2008) reported from Sheffield, England@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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Leanne Robinson (@leanneellis) reported from Barlborough, England@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Shane Rounce (@srounce) reported from Sheffield, England@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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د. يوسف شمس الدين (@YAYshamsaldeen) reported from Mansfield Woodhouse, England@O2 your services are down, and no communications ... some numbers are not connected ... 5G and 4G are shown but nothing working.... Also, you are down in Liverpool and suddenly it shows you are having maintenance until 31st of August...no communications for this either!
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Warrior (@W4rrior316) reported@O2 Hi, I am having a lot of trouble accessing the app to see my bills. Keeps asking to verify my email which I do but the app keeps asking to do everytime I try to log in! I am in a never ending loop! Spoke to someone who couldn't solve it! Help would be appreciated
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Jon Thompson (@JohnnyFocal) reported@O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.
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Deano... (@Frugal_ways) reported@benjaminlfc @O2 @virginmedia It's always the private browser software they fail on. Always states, "Access denied to this page" yet the options button asks me if, "I want to log out?" Funny that...
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rockin_plumber 🤘😎🤘 (@_Dave_Morris_) reported@iz__zy @O2 I’m having this issue as well, I’ve been told this is isolated to Pay as You go customers, not sure if that applies to you? The way @O2 reply in here it’s like they don’t even know what Priority is though.
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Natalie (@nataliebe90) reported@O2 hey o2 please can you help me with a problem
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sharon walsworth (@shamawal) reportedO2 are the worse network only interested in screwing as much as possible out of people!!!!!! @O2
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Andrew Pease (@Andy_pease) reported@O2 Reception in our area GL54 is appalling with only an E service available all to often You dismiss our feedback saying there is no problem when clearly there is . Stop ignoring the problem and fix it
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L 🤎 (@L_ren27) reported@O2 your customer service is as diabolical as your network coverage
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C Kelly (@WriterCkelly) reported@O2 I tried everything including calling your customer service but I've purchased elsewhere because your call centre could not help me either.
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Chris Morrow (@chr_morrow) reportedHey @O2 been trying to view my mobile bill online and via the app for a couple of days now and just keep seeing “Uh-oh… Oops… Something’s gone wrong.” Any chance you could fix that something? Your virtual assistant is worse than useless!