O2

O2 Outage Report in Chesterfield, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chesterfield, Derbyshire, England 01/24/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent O2 outage reports came from the following cities: Chesterfield and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomMansfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • victoriachilds vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • JonoVallans Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OffSuppliesNow OSN - Everything Workplace (@OffSuppliesNow) reported

    @O2 Your Bio says “Pop into our DM’s if you need a helping hand” so I do then I get the reply…. Due to system limitations we're unable to support any further conversation via Twitter/X. We're sorry for any inconvenience caused. Please contact us on our alternative channels….

  • kraussy120 Mitchell Krauss (@kraussy120) reported

    @O2 I need help! I now live abroad and I need to cancel my monthly airtime payments now that my contract has ended! I cannot fine anywhere to do this on the my o2 page 😢😢

  • andrew_myers Andrew Myers (@andrew_myers) reported

    @O2 Hi- I have not received my o2 volt benefits despite being a virgin media customer, my accounts being linked and your customer service team confirming my account is eligible. I joined o2 in June - so why has it taken so long to receive my double data please?

  • JulieDawso2380 Julie Dawson (@JulieDawso2380) reported

    Have O2 contract with phone not used for several months (unknown to me). When I contact @O2, they won't cancel immediately after no use for over 6 months, no, no. They want to SQUEEZE another payment from me next month even though the phone is out of contract. Money grabbing @O2

  • markypee43 markus (@markypee43) reported

    @O2 your phone signal is absymal. Can't get one in most of Newport. Will be leaving as soon as I can.

  • iamin986 I am Amin 🇮🇷🇩🇪 (@iamin986) reported

    My biggest mistake was ordering eSim from @O2 with unlimited data Why should I wait a week to get an eSim? While other companies such as @holafly_com issue the qr code as soon as you order? @o2cando #O2

  • PeteBayliss4 blootoon boy (@PeteBayliss4) reported

    @O2 I have three phones, two watches and a tablet, tried to switch up my phone in store and was told I didn't pass the eligibility check so I tried to do it on line and got the same thing then I called customer services to find out what was going on, on for 1hr for the same outcome.

  • fionaellenr Fiona Reynolds (@fionaellenr) reported

    @O2 how am I supposed to pay my bill when you’ve made it impossible to access my account? I’m not a virgin media customer and also, every time I click on the number that I need a verification code sent to, you send it to the other one instead! Sort it out!

  • ThompsonCJ91 Chris Thompson (@ThompsonCJ91) reported

    @daviddunninguk @O2 O2 has gone from one of the best to the worst in this area and North Yorkshire. I have been with them for 15 years and I think it’s come to the point to change. Quite often full 5G signal but won’t access the internet. You ring up to tell them and they say nothings reported 😴

  • Marrrcin1 Marrrcin (@Marrrcin1) reported

    @O2 you couldn’t transfer my phone to new contract and as a result, it’s been disconnected for more than a month. Your complaint department keeps telling me it’s not fixed yet for two weeks, I can’t get PACCode to move to another provider! It’s ridiculous!!!