O2 outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Mansfield, and Sheffield.

City	Problem Type	Report Time
Mansfield	Internet	5 days ago
Mansfield	Phone	5 days ago
Sheffield	Phone	6 days ago
Sheffield	E-mail	12 days ago
Sheffield	Phone	1 month ago
Chesterfield	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Jonny 🌍 (@JonoVallans) reported 30 seconds ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Sara Thomas (@SLThomas99) reported 9 minutes ago from Sheffield, England

  @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

• 
  Leanne Robinson (@leanneellis) reported 13 minutes ago from Barlborough, England

  @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

• 
  titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported 14 minutes ago from Brinsworth, England

  @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

• 
  BettingBen (@sheffieldBen) reported 21 minutes ago from Sutton in Ashfield, England

  @O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???

• 
  Sazzler (@Sarahmh1982) reported 21 minutes ago from Sheffield, England

  @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

• 
  Victims Voice (@victimsvoice73) reported 23 minutes ago from Sheffield, England

  Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

• 
  Gish Abeyratne (@GoGishiGoGo) reported 23 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Catherine Mellor (@CatherineMell0r) reported 24 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Pat Waistnidge (@grannypatt) reported 24 minutes ago from Sheffield, England

  Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.

• 
  Richie Pearson (@imrichiepearson) reported 27 minutes ago from Chesterfield, England

  Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤

• 
  Codeine Coxy (@Coxyuk81) reported 31 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Laura Patrickson (@PatricksonLaura) reported 31 minutes ago from Sheffield, England

  @O2 phones been switched off but I’ve paid my bill wondering if you could help please

• 
  Karen Davies (@nuttyslack3) reported 34 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Ash (@Ash_InQontrol) reported 37 minutes ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  vicky childs (@victoriachilds) reported 37 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Victims Voice (@victimsvoice73) reported 40 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  Amy Greatorex (@AmyGreatorex) reported 41 minutes ago from Chesterfield, England

  @O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough

• 
  Michael Atwal-Brice He/Him (@atwal_brice) reported 43 minutes ago from Sheffield, England

  @O2 terrible signal in s63 areas is a mask down or something?

• 
  Shane Rounce (@srounce) reported 56 minutes ago from Sheffield, England

  @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ally connor (@1980Ally1603) reported 4 minutes ago

  @O2 still no service after 3 days… call after call with no resolution. Really poor

• 
  Thomas Herd 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@herd_thomas) reported 10 minutes ago

  @O2 - Account locked Out. My account with o2 has now been locked approximately a month. Your agents have informed this is being looked into. Please will someone please contact me and get this issue sorted once and for all. This is very annoying.

• 
  Follower (@Stephen27784350) reported 13 minutes ago

  @O2 Do you not support wifi calling outside the uk?

• 
  L🍒 (@xlilyyrobinson) reported 15 minutes ago

  Disappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free

• 
  Darren Coomer (@coomerdarren) reported 17 minutes ago

  @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

• 
  John Upham (@jeupham) reported 19 minutes ago

  @O2 I have a TLC Linkzone MW63 but the bandwidth performance is poor wherever I am. I have tried several locations with strong O2 signal. What is your advice?

• 
  Shana Hendry (@Happyengland79) reported 19 minutes ago

  Where's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 20 minutes ago

  Is anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  I.C (@IanCockerill2) reported 21 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  CryptoeSIM.io (@cryptoesim) reported 22 minutes ago

  @ungodlywheesa @O2 Most phones made after 2018 support eSIMs tbh! iPhone XR and newer, Samsung Galaxy S20+, Google Pixel 3a and up... What phone are you rocking? We might be able to help you figure it out