1. Home
  2. Companies
  3. O2
  4. Chesterfield, England
O2

O2 Outage Report in Chesterfield, Derbyshire, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chesterfield come from postal codes S40 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Sheffield.

CityProblem TypeReport Time
Chesterfield Phone 10 days ago
Matlock Phone 21 days ago
Chesterfield Phone 24 days ago
Sheffield Total Blackout 1 month ago
Chesterfield Internet 1 month ago
Sheffield Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • westyturk
    stephenwest (@westyturk) reported from Sheffield, England

    @O2 How’s that work, bloody app is still down

  • Sarahmh1982
    Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • chaddychadx
    Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • AmyGreatorex
    Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough

  • KaneJDrew
    Kane Drew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaneJDrew) reported from Blackwell, England

    @O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets

  • MrsCattyE
    Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • natihurtado
    Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • mishiwoo
    Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • titchyowl
    titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported from Brinsworth, England

    @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

  • MrScoops76
    Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • PatricksonLaura
    Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • sheffieldBen
    BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England

    @O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • daverobbo71
    David Robinson (@daverobbo71) reported from Derbyshire, England

    @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

  • Gylo
    NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    @O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire_Edberg
    Claire (@Claire_Edberg) reported

    @ffs3411 @O2 Apparently my number is up for renewal and my tariff is outdated, so i got a DM asking if i wanted a new one. You cant turn this kinda deal down.

  • SherriBonke
    - YT: SherriBonke 💓 (@SherriBonke) reported

    - @O2 when are you going to improve your signal in Peckham please??? Because it’s been so crap for like 3 years and it never used to be like this.

  • GruffapGymru
    Gruff (@GruffapGymru) reported

    I wonder if @O2 actually repair masts anymore, or if they're just content to send out continual reminders to people that the mast is broken and a timsecale for the next applogy message to arrive.....

  • Raveenix1
    Raveenix (@Raveenix1) reported

    @O2 still no fix for the H+ issue in Burton - on - Trent..... Are you sure it's actually being looked at? It's taken a ridiculous amount of time now, very disappointed

  • Sm82119880
    SM (@Sm82119880) reported

    @O2 hello. I’m on holiday and need to reactivate my o2 sim. Could someone help? I can’t get through on any of the numbers and I can’t find an email address.

  • Raveenix1
    Raveenix (@Raveenix1) reported

    @O2 Yeah that's been the issue for well over a month now, the issue at this point is more the fact that it seems like despite being told it's being looked at nothing is actually being done about it.

  • _reBeccaK
    Becca K (@_reBeccaK) reported

    @HelloTerriLowe @CountryGalLaura @O2 Sorry, what’s 7726? I’ve never heard of forwarding spam to it before

  • jayshah4455
    Jay Shah (@jayshah4455) reported from Swindon, England

    @O2 @TheO2 my phone number was barred when i was out of uk,when i came back and contacted o2,they says number has gone,what should i do to get my number back? kindly help asap

  • forestzoe
    zoe potts (@forestzoe) reported

    @O2 trying desperately to report some form of fraud, for a cancelled account. Going round in circles. Had everything from being cut off, transferred to 4 depts, transferred to recorded msg and everything in between. Your service is appalling and I'm no further along

  • london_girl25
    Marge G (@london_girl25) reported

    @O2 What kind of network is O2 to completely mis-sell & misled me to sign up for a sim-only contract for £30/month when the advisor called me today and offered a phone contract? This is the second time your company has done this! Extremely disappointed with your business tactics!