O2

O2 Outage Report in Chesterfield, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chesterfield, Derbyshire, England 01/28/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent O2 outage reports came from the following cities: Sheffield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • titchyowl titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported from Brinsworth, England

    @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

  • natihurtado Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • sheffieldBen BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England

    @O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • PatricksonLaura Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • daverobbo71 David Robinson (@daverobbo71) reported from Derbyshire, England

    @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

  • chaddychadx Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MrNickyPR The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • MrsCattyE Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • edge_eleanor Eleanor Edge (@edge_eleanor) reported

    @O2 would you please let me know how to place an official complaint, it is impossible to get through to you via telephone and speaking on Facebook messenger to your customer service department is a shambles

  • normannormality Sten Sawicz (@normannormality) reported

    @O2 didn’t get 20% discount from blueroom at o2 arena for 2nd round of drinks.Very disappointing service

  • manx_maid Stephanie Brooke (@manx_maid) reported

    My signal problems could have something to do with the fact I only have 1 to 2 segments of @O2 whereas next door's Sky BB is showing 2 to 3 😠

  • BajiNahid Baji Nahid (@BajiNahid) reported

    @O2 @virginmedia I am on O2 and Virgin Media but yet i cannot get volt as your website does not allow this. can you help please? thanks.

  • michelle511 michelle511 (@michelle511) reported

    @O2 I went into your MK store today. 1 1/2 hours to buy a phone of which I sat around doing nothing. Not one offer of a coffee or cold drink. Buying a phone is an incredibly mundane boring thing to waste 1 1/2 hours of my life on but a refreshment night help!!

  • Tamus1314 Thomas Allan (@Tamus1314) reported

    @LauraKearney20 @O2 I was the same. Finally just got off the phone with someone who wasn’t even able to help after all that.

  • TerryBossons Terry Bossons (@TerryBossons) reported

    @O2 @mark_pbs His Signal only works when Stoke play well hahaha

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ (@Tomisatwitt) reported

    @O2 This hasnt worked not getting any signal at all now bars or mobile data. Can you help further please

  • SianPetal ❁Siân❁ (@SianPetal) reported

    @O2 still no service. Been off since 10am. Rely on my phone for work calls etc

  • Thamesmond Seb (@Thamesmond) reported

    @O2 Hi there. Is there any plan to expand eSIM support to PAYG in the future? I’m with Vodafone for my main Pay Monthly SIM, but use an O2 PAYG SIM as a second incoming line, and I’d love to be able to have the O2 one as an eSIM in my iPhone.