O2 outages and service status in Chesterfield, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chesterfield, England
The most recent O2 outage reports came from the following cities: Sheffield, Chesterfield, and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 14 days ago |
|
Chesterfield
|
Phone | 1 month ago |
|
Matlock
|
Phone | 2 months ago |
|
Chesterfield
|
Phone | 2 months ago |
|
Sheffield
|
Total Blackout | 2 months ago |
|
Chesterfield
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandFed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been
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vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Shane Rounce (@srounce) reported from Sheffield, England@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England@O2 terrible signal in s63 areas is a mask down or something?
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Shane Rounce (@srounce) reported from Sheffield, England@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Andrew Lee (@goonie2008) reported from Sheffield, England@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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martin dawes (@martindawes2) reported from Sheffield, EnglandHey @O2 how long with no sevice aka limited service in S7?
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Lee (@MrScoops76) reported from Hucknall under Huthwaite, England@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandDad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandAnyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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NickJG (@Gylo) reported from Sheffield, England@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Stephen Ludlam (@SLCC1) reported from Killamarsh, EnglandHi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Natalia Hurtado C. (@natihurtado) reported from Sheffield, EnglandHey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Murton (@fatblokejimbo) reported@O2 The new My O2 app is useless on I Phone ! Can’t pay my bill on it - please help ASAP as not getting anywhere.
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StevieDee (@StevieDee710) reported@paulineb1956 @O2 I’ve been with O2 for ages too. I’m quite loyal to most service providers but when they mess me about….
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Greg Dawes 🚁🚗✈️ (@GregDawes38) reported@mhewson_MCH @NickOresme @O2 Tesco mobile also piggyback O2 network
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Saul Corrigan (@SaulCorrigan) reported@O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.
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Rob (@Quantum_android) reported@O2 eSIM is easier? Plastic SIM - Take out of old phone and put in to new phone. eSIM - Search on how to transfer. Find nothing helpful. Speak to an adviser. eSIM will be ready within 24 hours. Old eSIM gets deactivated straight away leaving me with no network. Awesome.
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James Cumper (@JamesMrree145) reported@paultownsend81 @O2 I have the same thing, I went into an o2 shop and they confirmed all the masts are at capacity from London down to the south coast. They actually suggested i get an EE sim
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Squall Loire (@squall_loire) reportedHey @O2 - If I send you a written complaint, the correct thing to do is to reply in writing. You should not be trying to call me about it.
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carly (@chilconcarly) reported@fireheartmusicx @O2 @Ticketmaster having exact same problem!
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John Minto (@Minto86) reported@O2 I just got them from general sale as the issue was not resolved before the presale finished
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Saul Corrigan (@SaulCorrigan) reportedso.. same problem with @O2 and not helping at all.