O2 outages and service status in Chesterfield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chesterfield, England
The most recent O2 outage reports came from the following cities: Mansfield, and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield
|
Internet | 1 month ago |
|
Matlock
|
Phone | 2 months ago |
|
Mansfield
|
Internet | 3 months ago |
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Mansfield
|
Phone | 3 months ago |
|
Sheffield
|
Phone | 3 months ago |
|
Sheffield
|
3 months ago |
Community Discussion
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O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Shane Rounce (@srounce) reported from Sheffield, England@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandCongratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Simon Mellor (@4KBacon) reported from Sheffield, EnglandFinal day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Shane Rounce (@srounce) reported from Sheffield, England@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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stephenwest (@westyturk) reported from Sheffield, England@O2 How’s that work, bloody app is still down
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David Robinson (@daverobbo71) reported from Derbyshire, England@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
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Sazzler (@Sarahmh1982) reported from Sheffield, England@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandDad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Sara Thomas (@SLThomas99) reported from Sheffield, England@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England@O2 terrible signal in s63 areas is a mask down or something?
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Kane Drew 🏴 (@KaneJDrew) reported from Blackwell, England@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets
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Catrin E (@MrsCattyE) reported from Ravenshead, England@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tirthankar Banerjee (@Social_onlooker) reported@O2 Your mobile network not working in France near Chamonix
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Deano... (@Frugal_ways) reported@humantorch1036 @O2 @Ofcom Unless an issue is happening to a certain number of people, watchdogs, official bodies, etc. Do nothing. So they just plod along, counting numbers, with little to offer. Also, there is no such thing as, "An independent watchdog/official body" - they are in each other's pockets.
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Craig Sullivan (@sulzer1974) reported@nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield
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Matt Hudson (@MattHuddyHudson) reported@DiscoEnergy @O2 After 20+ years I'm just considering going to take out a deal elsewhere . Can get a better deal being a new customer .
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Steve Dower (@zooba) reported@willmcgugan @O2 Doesn't sound any worse than any of the rest of them, tbh. Call their line to cancel your service, then tell them exactly what you need in order to not cancel and you'll probably get it. That line is the real customer service.
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Jon Thompson (@JohnnyFocal) reportedOk - what has @o2 done to fix their mistake of trying to improve my service by cutting me off? Absolutely nothing - ultimately useless
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Lewis (@Lewi_G) reported@MrBananaStand @O2 Ring your bank and tell them you want to cancel a 'Continuous Authority' let them know you've attempted to contact O2 to cancel and you can't as you no longer have access to the account
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Blaze 3D (@Weezyblaze77) reported@O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices @CommsOmbudsman
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Jack Woods (@Jackwoods2020) reported@O2 your signal is ******* pony sort it out ffs
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Paula (@Paula24Paula) reported@O2 trying to cancel my mums phone contract who has gone into a nursing home with dementia to be told you need to speak to mum. I explained again my mum has dementia to be told will need power of attorney. Your staff are so insensitive at such a difficult traumatic time.