O2

O2 Outage Report in Chesterfield, Derbyshire, England

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The latest reports from users having issues in Chesterfield come from postal codes S41 and S40.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chesterfield, Derbyshire, England 03/15/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent O2 outage reports came from the following cities: Matlock, Chesterfield and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Phone
United KingdomChesterfield Phone
United KingdomSheffield Total Blackout
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomChesterfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • mummyknight5 Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • JonoVallans Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • paul_carnall Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • victoriachilds vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported

    @O2 need help with my sons upgrade as the new phone ain’t working on his new sim

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @O2 @LittleMissAlexC It’s not! Any update or help! Nothing has changed from 6 days ago! Just left in the dark but you have helped some people, what is going on?

  • WrightDpw David Wright (@WrightDpw) reported

    @RuthNimmo @O2 Same here, just really bad service.

  • PaulRolfe Paul Rolfe (@PaulRolfe) reported

    @O2 so… my mother has been scammed by you guys in to taking out a contract and she didn’t activate the sim and phoned to cancel the contract inside 24hrs but you are deducting monthly money. How the hell does this work?

  • LittleMissAlexC Alex Cameron (@LittleMissAlexC) reported

    @O2 @Allan96673636 Keeping refreshing and no update since Monday isn’t good enough. All well and good to give an offer, but don’t say the site is broken, there’s a missing link that is simple. Please update us. People want it for Christmas

  • WrightDpw David Wright (@WrightDpw) reported

    @O2 Disney Plus Activation problems persist. Customer Services reloaded the extra but still have error code 404 page not found. Never received an email or text to activate extra. Have tried activating via the App and Web but nothing..

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @O2 only for a few people unfortunately! still nothing and still no contact or update....what on earth is going on! 5 days now and no help at all!!!!

  • willwks Will Weeks (@willwks) reported

    @O2 hey, have dropped a DM re sim swap not working yesterday and having no service. Please help 😩

  • AndySoloman Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • NicoleIreland_ Nicole Ireland (@NicoleIreland_) reported

    @O2 please contact me asap - you’ve turned my SIM card off over Christmas 😩 Just ordered a new phone, called to find out where missing SIM card is and you’re sending one out but you’ve swapped me over to it already… please help..