O2 outages and service status in Chesterfield, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Chesterfield, England
The most recent O2 outage reports came from the following cities: Sheffield, Chesterfield, and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 12 days ago |
|
Chesterfield
|
Phone | 1 month ago |
|
Matlock
|
Phone | 1 month ago |
|
Chesterfield
|
Phone | 2 months ago |
|
Sheffield
|
Total Blackout | 2 months ago |
|
Chesterfield
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Shane Rounce (@srounce) reported from Sheffield, England@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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Matt (@mproctor23) reported from Treeton, England@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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NickJG (@Gylo) reported from Sheffield, England@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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د. يوسف شمس الدين (@YAYshamsaldeen) reported from Mansfield Woodhouse, England@O2 your services are down, and no communications ... some numbers are not connected ... 5G and 4G are shown but nothing working.... Also, you are down in Liverpool and suddenly it shows you are having maintenance until 31st of August...no communications for this either!
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David Robinson (@daverobbo71) reported from Derbyshire, England@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Annie (@AnnielizzieSten) reported from Sheffield, EnglandHi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Andrew Jones (@bamfurlong) reported from Sheffield, England@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandNoooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Paul Carnall (@paul_carnall) reported from North Wingfield, England@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandDad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandCongratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Victims Voice (@victimsvoice73) reported from Sheffield, EnglandFed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been
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Shane Rounce (@srounce) reported from Sheffield, England@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ronnie (@ronak_malde) reported@O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!
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Chris.SE (@ChrisAO123) reported@O2 So @O2, here we are in the middle of April and the Community is still not working, so when will it?
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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IndifferentMonKeY- (@IndifferentM) reported@ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!
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Frances 🍀 (Proinséas) (@LandFrances) reported@O2 why am I being refused an upgrade after 14 year of being a loyal customer with 2 contracts!! Disgusting way to treat loyal customers I’ll be going to Sky as it’s shocking! Not once has my bill even been paid late
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Lilith Tuylor (@lilith15016) reported@O2 You have succeeded in making a customer finally give up thinking that O2 actually cares about customers.
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DavidDunninguk (@daviddunninguk) reported@O2 I got in. There is a problem in York. The signal has been bad for weeks. To be honest it’s just what you expect from o2. As I said was wondering what the point of this account is if you can’t tell me . Anyway all beyond your control so thanks for at least replying
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Squall Loire (@squall_loire) reportedHey @O2 - If I send you a written complaint, the correct thing to do is to reply in writing. You should not be trying to call me about it.
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Connor (@Highland_connor) reportedI have a case file, the response was to download mytello as your network apparently don’t allow any international calls. I’ll be joining @O2 tomorrow. 10 plus years with sky… cheers 🙄
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Gary Goodson (@GaryGoodson18) reported@O2 need a new esim bit your app chat is not working