O2 Outage Report in Chesterfield, Derbyshire, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Sheffield.

City	Problem Type	Report Time
Chesterfield	Phone	12 days ago
Matlock	Phone	23 days ago
Chesterfield	Phone	26 days ago
Sheffield	Total Blackout	1 month ago
Chesterfield	Internet	1 month ago
Sheffield	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Shane Rounce (@srounce) reported 32 seconds ago from Sheffield, England

  @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

• 
  Shane Rounce (@srounce) reported 8 minutes ago from Sheffield, England

  @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

• 
  Codeine Coxy (@Coxyuk81) reported 19 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  vicky childs (@victoriachilds) reported 20 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Shane Rounce (@srounce) reported 24 minutes ago from Sheffield, England

  @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

• 
  Josh Hawkins (@hawkinsjosh142) reported 26 minutes ago from Sheffield, England

  Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

• 
  Sara Thomas (@SLThomas99) reported 31 minutes ago from Sheffield, England

  @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

• 
  Chuck Frakes (@frakcha) reported 32 minutes ago from Bolsover, England

  Trying to port my number online but keep getting rejection emails - bit of help @O2

• 
  Gish Abeyratne (@GoGishiGoGo) reported 34 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  martin dawes (@martindawes2) reported 38 minutes ago from Sheffield, England

  Hey @O2 how long with no sevice aka limited service in S7?

• 
  Glenn (@GlennJHarris) reported 40 minutes ago from Sheffield, England

  @O2 how do I cancel an order that I’ve made

• 
  Stephen Ludlam (@SLCC1) reported 41 minutes ago from Killamarsh, England

  Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

• 
  Codeine Coxy (@Coxyuk81) reported 41 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Max Durkin (@maxdurkin) reported 42 minutes ago from Sheffield, England

  Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

• 
  Annie (@AnnielizzieSten) reported 43 minutes ago from Sheffield, England

  Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

• 
  Pete Roughton (@peteroughton) reported 47 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Sara Thomas (@SLThomas99) reported 51 minutes ago from Sheffield, England

  @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

• 
  Shane Rounce (@srounce) reported 51 minutes ago from Sheffield, England

  @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 58 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Jonny 🌍 (@JonoVallans) reported 58 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@KevinQivo22) reported 11 minutes ago

  Hi @O2, why is 4G always faster than 5G in Manchester? Is there a problem with the network there and will it be sorted once we pay you 17% more from April?

• 
  Nitroman Bring back B4🇬🇧🇨🇦🇺🇲🇦🇺🇳🇿🇮🇱 (@Nitromanuk) reported 11 minutes ago

  @O2 I've had enough now. I can't get in contact. Tried every possible way. My local mast has been down 6 weeks.

• 
  Milly Wheeler (@Milly_Wheeler) reported 14 minutes ago

  @O2 I would therefore like to leave your company. Please cancel my contract immediately.

• 
  Anton Patrick (@anton_white123) reported 14 minutes ago

  @robhicky @EnglandRugby @O2 Yeah Rob hopefully the head knock isn’t too bad. I’m just hoping he comes back in as he’s a test level player & it’d be a shame not see him regularly at a level he belongs. We were robbed of Steffon Armitage at test level fingers crossed the same isn’t the case with Mercer

• 
  Name cannot be blank (@Peteish) reported 17 minutes ago

  The 5G/4G in Tiverton is so bad, I have to knock my phone down to 3G to just send WhatsApp messages!! Sort it out @o2!!

• 
  ✯ Franco سروش Sánchez ♕ (@FrancoS4nchez) reported 20 minutes ago

  GOD YOU ARE FUCKINGGGGGGGGG SHITTTTTTTTTTT @O2 @virginmedia WHAT ******** AM I PAYING FOR!!!! SHITTEST SERVICE AND NETWORK GOING I SWEARRRRRRRR TO ******* GOD AHHHHHH 😤😤🤬🤬 CHARGING ME NEARLY £95 A MONTH FOR WHAT? FOR ******* ZERO SERVICE OR SIGNAL EVEN IN MY OWN HOUSE!!!!

• 
  Smush2 (@wayneede) reported 23 minutes ago

  @O2 Sort your mast out around IG11 0AG Ripple Road A13 Barking. Would like to use my phone without it keep going “Your network is unstable” every so often! Thanks

• 
  Darren Youngs (@dazyoungs) reported 24 minutes ago

  @Ofcom But until then, the criminals @O2 are able to justifiably increase not only my bill but everyones 17.3%? They don't even provide me a decent service now and I pay too much, absolutely shocking! I'll submit a complaint through the correct channels with O2

• 
  Maths_with_Martin (@Maths_with_M) reported 26 minutes ago

  A 17.3% increase is insulting @O2 (thanks for the email today) 22+ years as a customer from the days of "Genie", and this is not the time to be hitting customers hard with unreasonable price hikes. What's your profit margin on this increase? 100% scandalous.

• 
  Name cannot be blank (parody) 🦒 (@AracerRacer) reported 26 minutes ago

  @2wheelsnot4 @O2 @Ofcom I was planning on switching to a network which uses EE infra as Virgin reception is much worse since they switched, but this confirms that decision.