O2 Outage Report in Chesterfield, Derbyshire, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Sheffield.

City	Problem Type	Report Time
Chesterfield	Phone	13 days ago
Matlock	Phone	24 days ago
Chesterfield	Phone	27 days ago
Sheffield	Total Blackout	1 month ago
Chesterfield	Internet	1 month ago
Sheffield	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Codeine Coxy (@Coxyuk81) reported 4 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  @NO.TO.BREXSHIT (@REACHHomes1) reported 10 minutes ago from Sheffield, England

  @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

• 
  Paul Carnall (@paul_carnall) reported 12 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Jonny 🌍 (@JonoVallans) reported 16 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Ash (@Ash_InQontrol) reported 19 minutes ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  Codeine Coxy (@Coxyuk81) reported 23 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Karen Davies (@nuttyslack3) reported 24 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  martin dawes (@martindawes2) reported 30 minutes ago from Sheffield, England

  Hey @O2 how long with no sevice aka limited service in S7?

• 
  Catherine Mellor (@CatherineMell0r) reported 31 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Ben Johnston (@BSJ2008) reported 34 minutes ago from Sheffield, England

  @O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling

• 
  Andrew Jones (@bamfurlong) reported 36 minutes ago from Sheffield, England

  @O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 37 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Victims Voice (@victimsvoice73) reported 39 minutes ago from Sheffield, England

  Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx

• 
  Pete Roughton (@peteroughton) reported 40 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Pete Roughton (@peteroughton) reported 42 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Pete Roughton (@peteroughton) reported 43 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 45 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Simon Mellor (@4KBacon) reported 50 minutes ago from Sheffield, England

  Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼

• 
  vicky childs (@victoriachilds) reported 54 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Just Craig (@JustCraigyp) reported 55 minutes ago from Sheffield, England

  If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Collihole ® (@Matt_Collihole) reported 4 minutes ago

  @SkyHelpTeam doing a night shift from home and you have taken my service down. This is not ideal! You could have sent out an email to those affected by this so I could have made other arrangements. Having to use my phone as a hot spot so hoping I don’t go over my data! @O2

• 
  Rob V (@SomeguyLondon) reported 4 minutes ago

  @O2 your customer service is absolutely atrocious. How can I speak to a human being once I’ve called 2202? Just a million and one automated messages. Disgraceful.

• 
  nig (@niglowe) reported 5 minutes ago

  what ******** is that blue skating bollox supposed to be??? #O2advert @O2

• 
  Jayne♀️🌿 (@tentclem) reported 14 minutes ago

  @O2 On my wishlist is for the network in my area to actually work (Hove BN3) - there's been an outage since Monday and engineers are apparantely "working on it" but I've not been able to make or receive calls this whole time

• 
  Fizzy Sam (@Samgall) reported 16 minutes ago

  @CJSR1992 @EE @O2 How you finding the network?? I’ve just left EE for a sim only contract with O2..

• 
  Helena (@Mrs_A_2019) reported 18 minutes ago

  @O2 is there any chance of issues in S35 being sorted any time soon? I'm urgently needing to use my phone and been unable to make calls or receive texts all week! Engineer waiting for parts was a message on the update but quite frankly its not good enough.

• 
  Becca (@runexheart) reported 21 minutes ago

  @O2 @NSPCC NSPCC does nothing to actually help children - all money that goes to them go to raising "awareness". Choose your charity partners better!

• 
  Barri Jones (@barrijones73) reported 22 minutes ago

  @O2 Yesterday I requested to retain my old mobile number and transfer the number to a new O2 contract. The number that I wanted to keep has now been disconnected and the number that I don’t want is Operational. What is going on O2? I have DM’d you twice with no response. Help me!

• 
  Katherine Kidby (@KatKidby) reported 23 minutes ago

  @O2 Last week I switched from @Vodafone to @o2. After a week of misinformation, spending half my time in a queue to your customer service to rectify your mistakes and no internet outside my home, I’m switching back. AVOID O2 AT ALL COSTS.

• 
  Josh⚽ (@MUFCTidy) reported 23 minutes ago

  @O2 I haven't had any service or access to my data since 9th November? Can someone help me