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O2 Outage Report in Chesterfield, Derbyshire, England

Why is my O2 service not working?

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The latest reports from users having issues in Chesterfield come from postal codes S40 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Sheffield.

CityProblem TypeReport Time
Chesterfield Phone 11 days ago
Matlock Phone 22 days ago
Chesterfield Phone 25 days ago
Sheffield Total Blackout 1 month ago
Chesterfield Internet 1 month ago
Sheffield Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • sheffieldBen
    BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England

    @O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???

  • MrsCattyE
    Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • AmyGreatorex
    Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • Sarahmh1982
    Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • PatricksonLaura
    Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • atwal_brice
    Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • titchyowl
    titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported from Brinsworth, England

    @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

  • MrScoops76
    Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • KaneJDrew
    Kane Drew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaneJDrew) reported from Blackwell, England

    @O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets

  • MrNickyPR
    The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • daverobbo71
    David Robinson (@daverobbo71) reported from Derbyshire, England

    @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

  • westyturk
    stephenwest (@westyturk) reported from Sheffield, England

    @O2 How’s that work, bloody app is still down

  • mishiwoo
    Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • chaddychadx
    Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • Gylo
    NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • natihurtado
    Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BretlandCraig
    Craig Bretland (@BretlandCraig) reported

    @Nicole45271161 @O2 Hi, I’m having issues with o2 nobody can hear me when I call them or they call me. If I watsapp or FaceTime etc it’s perfect. Is this the same issue as yours? Basically I can hear the other person on the phone but they can’t hear me!

  • JonMagicman
    Jon Pepper (@JonMagicman) reported

    @O2 And now no WiFi calling, even though O2 confirmed it would work prior to me switching. Only been on the network today and I'm leaving tomorrow and moving elsewhere. 2mb download as top speed and no WiFi calling, even though it has always worked with EE. Should never have left

  • sosaunders
    Seb Saunders (@sosaunders) reported

    @O2 hi, I've brought two new phones from mobile phones direct on the O2 network. I am trying to move my old o2 numbers to my new contract. This should be easy but 3 attempts later currently not happening. My wife now has 2 phones and both numbers don't work. Fix it

  • EmilyMorritt
    Emily Morritt (@EmilyMorritt) reported

    @O2 how long are you going to put this off? 3x I’ve waited weeks for a manager to call within 48hrs. 25/11 I’ve waited for the fraud team to contact me within 28 days. All you’ve done is send me letters, affect my credit score & hung up on me. Worst customer service imaginable

  • andrewdibbmusic
    Andrew Dibb (@andrewdibbmusic) reported

    @O2 Just followed link from MSE website to O2 for sim only 12mth deal. It processed with my current number but, whilst O2 website clearly showed 6mth £0 airtime deal (I have a screenshot of this!), o2 claim it doesn’t exist….spoke for 1.5hrs to 5 o2 staff - Help, Not sorted!

  • JonMagicman
    Jon Pepper (@JonMagicman) reported

    @O2 Thank you. Tried all of that already and still the same. Think I've made a major mistake. 2mb download in a town centre with excellent reception is terrible.

  • Moinyy
    Moinyyヅ (@Moinyy) reported

    @O2 you provide the best internet service 🙄really getting my money’s worth

  • LauraO29325141
    Laura O (@LauraO29325141) reported

    @O2 any chance of you fixing the phone mast any time soon? Been without signal all day. Why am I paying you when I can't use my phone?

  • starbeyond2
    Siobhan Elise (@starbeyond2) reported

    Angered by the service from @O2 poor and rude customer service. Still without phone network since 06:30 this morning.

  • theadz01
    Adam 🏳️‍🌈🏳️‍⚧️✊🏿🇪🇺 (@theadz01) reported

    @o2 my number was supposed to port over from Three to my new O2 Sim today. Old sim shut off at midday and number has not ported over to o2 still. Can you help please?