O2

O2 Outage Report in Chesterfield, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chesterfield, Derbyshire, England 12/04/2025 00:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent O2 outage reports came from the following cities: Mansfield, Sheffield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomMansfield Total Blackout
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • MrNickyPR The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ma33rob marianne (@ma33rob) reported

    @O2 @CPWTweets feeling let down 😭 bought my phone outright and now years later discover it is locked..... Neither of you have been any help 😔😳 and contract has run out..... Not happy.... bought a brick😳😢😔

  • dcanno12 Dawn Cannon (@dcanno12) reported

    @O2 What do I need to do to get someone to speak to? Last night I received my new phone, put in my SIM card and moved all my items over. I cleared everything from my original phone, to recycle. My new sim is not activating and I can’t receive texts or messages. Help!

  • TracyA_C Tracy (@TracyA_C) reported

    @O2 @andy_cov93 I was with Orange/EE for over 20 years - no problems! These clowns are a disgrace. Please take my advice and dont do it.

  • _craigy190 Craig ♌ (@_craigy190) reported

    @O2 Unfortunately, being out and about currently I haven't tested another non-O2 WiFi network yet. Reinstalling my mobile browsers after clearing cache and cookies has irritated me a bit. The o2 WiFi did not work either.

  • MrsPTeach Jo Payne (@MrsPTeach) reported

    Is the @O2 network down? #o2

  • Trixie97392399 Trixie (@Trixie97392399) reported

    @O2 I have sent you a DM regarding my expired contract not being moved under your auto change terms. Despite me receiving a letter advising that it would. I called your team who tried to sell me a 12 month contract and then cut me off. I’m very disappointed with this service

  • JonLocations Jon Zarych (@JonLocations) reported

    @O2 Hi. I have called a few times over three days to get a block off of my handset and I'm not getting a resolution. Is there someone senior there I can speak to please?

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    @O2 need to do a SIM swap to my new eSIM but I dont have the old sim to the automated text service doesn't work and customer service won't speak to me as its apparently NOT urgent ? help!! #O2

  • 247Ghosting Ghosting (@247Ghosting) reported

    @TheO2 @O2 This service is an absolute joke, i wish i never swapped providers.

  • MrsPTeach Jo Payne (@MrsPTeach) reported

    @O2 No signal whatsoever and have restarted. I checked the network coverage and it says a mast is out. BN13/14 area. Thanks