O2 Outage Report in Chesterfield, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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GoosePlays20
(@GoosePlays20) reported
@jennifer268716 @O2 And yet I will probs never get any #O2surprise
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DamnedMenace
(@DamnedMenace) reported
@O2 I have searched your website for known faults with the @oppo phones but can't find anything relating to being cut off mid call when I have full signal. Tried the "fix my fault" option too and got nothing. Help
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Ben McDonnell
(@beatboxben) reported
@1231ka1 @O2 I left O2 couple weeks ago. sent a threatening letter 3 days after leaving for the money i owe. Then, all the numbers they give you to call them to pay dont work, can’t get through to anyone! They instantly cancel any online account so you cant pay that way! Utter ridiculous.
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Miss Bee
(@jennifer268716) reported
@LloydWi03719575 @O2 Whilst I appreciate your frustration having to wait, this was a positive post to highlight the good in customer service…as it is not as readily recognised. Hopefully your issue will be resolved soon 🤞
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Michaela McCusker
(@Michaela_McC) reported
3 phonecalls and 2 instore trips to @O2 to get a sim card sorted and still no joy! Any chance of some help before I have to make a third trip to store @O2 extremely frustrating 😑
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Gareth David Price
(@Big_GDP) reported
@O2 I ordered an upgrade last night, despite asking three times to amend or cancel the order.. all of which have been accepted I’m now told I can’t cancel despite wanting to switch to a more expensive handset and MyO2 staying my order is only at stage 2.. why do difficult?!
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sdw
(@dwlkaqua) reported
@O2 please can someone help me. I received a new phone on Saturday did sim swap and it didn’t complete, went into local store and they did another. Still hasn’t completed. Been on phone numerous times to customer service but not sorted. no network service can’t make/receive calls
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TrapDemoLord
(@WhiteGurlsTrap) reported
@WWERollins @O2 @M_Johnson681 Talk your ****
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Flora Sweeting
(@floragh) reported
@O2 help, in Europe and my data isn’t working. I asked for this to be set up on my new contract but it doesn’t seem to be. Tried calling this morning and the automated lady stopped the conversation with “bye”! Not helpful.
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Nicole 🦋
(@nicoleelyons) reported
@O2 I’ve placed an order but it’s all so wrong. Can someone help me change it pleaseeeee