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O2 Outage Report in Chesterfield, Derbyshire, England

Why is my O2 service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Chesterfield come from postal codes S40 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Sheffield.

CityProblem TypeReport Time
Chesterfield Phone 13 days ago
Matlock Phone 25 days ago
Chesterfield Phone 28 days ago
Sheffield Total Blackout 1 month ago
Chesterfield Internet 1 month ago
Sheffield Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • goonie2008
    Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • mishiwoo
    Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • daverobbo71
    David Robinson (@daverobbo71) reported from Derbyshire, England

    @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

  • bennyjcomer
    benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • AnnielizzieSten
    Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • PatricksonLaura
    Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • sheffieldBen
    BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England

    @O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???

  • MrsCattyE
    Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • MrNickyPR
    The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • titchyowl
    titch🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@titchyowl) reported from Brinsworth, England

    @ThreeUK @o2 just driven most of the length of the #Sheffield parkway with 1 bar. Call failed. How can the signal be so bad in one of the UK’s biggest cities? I’d understand if I was in the middle of the Cotswolds.

  • Sarahmh1982
    Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • Gylo
    NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

  • GlennJHarris
    Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • chaddychadx
    Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • atwal_brice
    Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • natihurtado
    Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • didburton
    david burton (@didburton) reported

    @O2 no signal all day in my area am i going to get a refund on my bill???

  • Jordyy013
    j (@Jordyy013) reported

    @O2 why did i get charged £2 more then last month? Also i can't log into my account to look.. changed my password and it still won't let me sign in so now i got an 1 hour block..

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • dsadeh
    Debra Sadeh (@dsadeh) reported

    @O2 Pls just tell me how I can talk to a human being… days of ‘tooing’ and ‘froing’ over social media or a unacceptable when as a customer/stakeholder, you know the ones who pay towards 02 ‘s continued success , I deserve to get customer support without jumping through hoops!

  • johnpudneyhq
    John Pudney (@johnpudneyhq) reported

    Happy Saturday to everyone except @O2 who still think it’s acceptable to charge people for a service they can’t use in Chester every week. Those guys can go **** themselves. You are the absolute pits. I had to wait til I was on wifi to send this. Sincerely, go **** yourselves.

  • naveenakb2
    naveenakb (@naveenakb2) reported

    @O2 been on the phone to customer service 3days in a row, the fraud team hasn’t got back to me and it’s been over 15days, was advices to take off DD then my phone line got cut off, then got restored and cut off again. #worstservice

  • Marylou2000
    Mary (@Marylou2000) reported

    @O2 can I check what compensation you are offering customers who are without service for 2 entire weeks while you carry out maintenance? It’s massively disruptive. A week in April and one in May is terrible service for people who rely on their internet access. Thanks

  • Sy_Taylor
    Simon Taylor⚽ (@Sy_Taylor) reported

    @O2 sort your signal out in Horwich, it’s been over a week now with no signal appalling service. I’m guessing you’ll still want my full money for my bill.

  • MrAWJLawrence2
    Andrew Lawrence (@MrAWJLawrence2) reported

    @O2 why is the internet speed in ME7 so bad. Just 0.3mbps! (This tweet took a long time to send)

  • pye_in_the_sky
    Pyeinthesky (@pye_in_the_sky) reported

    @O2 nobody wins with the new caffe nero offer, even the baristas don't know the conditions. Today I saw one refuse to serve customer a drink & told them its Thurs only. Despite the app saying 'any day of the week'. Might as well just remove the offer altogether. It's pointless.