O2 Outage Report in Chesterfield, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout | |
| Sheffield |
Internet | |
| Alfreton |
Wi-fi | |
| Sheffield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Such tempting offers from @BTGroup for mobile service. As we have all other @bt_uk stuff may give them a try. Been with @O2 for years no problems but no incentive to stay when contract up next month. #dontbitchswitch
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Matt
(@mproctor23) reported
from
Treeton, England
@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Burnell
(@Fevtruckdriver) reported
@O2 hi any chance you could help me,I cancelled a sim only during the cooling off period and you have set up the direct debit and just text me to say my first bill is ready and I haven’t even used the sim,,can you check it’s all cancelled I can’t get through on phone ,,thanks
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Abigail Burr
(@abbieburr92) reported
Ordered a new phone as I’m finally changing networks to @O2. Excitedly waiting for any news and I get a really confusing, almost believable spam email with my reference number on it. Now I’m just checking all my emails panicking. WHY ARE THERE SO MANY BAD PEOPLE.
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Anita
(@FanadGoodwin) reported
@O2 trying to cancel free Disney+ trial. SMS code to reset MyO2 login not working. O2 Livechat not recognising my phone number. Don't want to pay for subscription. Help please, thanks.
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Michael Overson
(@MichaelOverson) reported
@O2 well what a surprise, your infamous customer service strikes again. Genuinely incompetent organisation. 👏👏👏
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Stu B
(@stuartmblatch) reported
@O2 The line rental should be timed with activation on the phone it’s quite feasible it’s extremely poor to time it earlier than that ie. on order I would suggest that is not in the customers interest and poor customer service. Oh dear this must be a consistent customer issue
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Aaron Sloan
(@aaronisloan) reported
@O2 please can someone help me with my faulty phone, it doesn't hold charge and is under 1 month old it's a Samsung S20FE and battery lasts about 4 hours.... Can't find where to go on the website and on my o2 app as it is too complicated.
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Miss L Stephenson 📚👩🏫
(@Lauras95) reported
Having terrible issues with my phone at the minute. It's crashed on me 3 times today. Starting to think there's a system issue at play @O2 @SonyUK
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Shiroomy (Hiatus)
(@Shiroomy) reported
@O2 @jb95015 Nobody wants any help, we were just talking about phones ;)
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davebarfoot
(@davebarfoot) reported
Don't buy an apple watch with @O2 as support is shocking. 5 hours on the phone to at least 5 different people over the last 3 days. Every one of them say something different and still no data. Been with @O2 for at least 8 years but will move on to avoid awful support next time.
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Nick
(@nickdayre) reported
@VodafoneUK @O2 Well your not answering DMs, customer service is poor so right now I'm negotiating with O2. What will you do about it?