O2

O2 Outage Report in Chesterfield, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chesterfield, Derbyshire, England 12/04/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent O2 outage reports came from the following cities: Mansfield, Sheffield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomMansfield Total Blackout
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • JonoVallans Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • MrNickyPR The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jjchezzy Lufc super white (@jjchezzy) reported

    @O2 @stavrosRN S42 6UT...no phone network coverage for 10 days..

  • badgamermatt BadGamerMatt (@badgamermatt) reported

    @O2 Thanks for the zero help!

  • AnonymousProfil Anonymous (@AnonymousProfil) reported

    @Zapto2600 @O2 I have similar.. Go to store to collect phone.. unbox and it won't activate, call support, 5th day, many empty promises it's being resolved, still dead sim and getting emails to collect the phone lmao wtf

  • badgamermatt BadGamerMatt (@badgamermatt) reported

    @O2 Nope. It's been like this for months. Shocking service.

  • PPPawleen Pauline Li (@PPPawleen) reported

    Hi @O2, Help! I can't log into my new O2 account - error message is that my O2 Account is not activated

  • jane_stitt Jane Stitt (@jane_stitt) reported

    @anniemakeup @O2 There was no point getting a response only told me there was a fault with the mast which I already new from website. Still don’t know when it will be fixed. Great paying for a service I can’t use. When will this be fixed @o2

  • lucierayner Lucie Rayner (@lucierayner) reported

    @Glennboy00 @O2 Hi, did you ever figure out what the issue was? Currently in Barcelona and experiencing exactly the same problem 😩

  • Deccers91 Deccers (@Deccers91) reported

    @O2 why is your signal constantly rubbish? Never ever get decent coverage. Dreadful

  • marslr2 prakash (@marslr2) reported

    @O2 Sim is not activated still. I got new one yesterday as my previous one is lost. Can u help to activate.

  • JalafSuraj suraj jalaf (@JalafSuraj) reported

    @O2 all I can say, for one of the biggest networks out there the customer service is shockingly below terrible. Been contacting customer service for a number of month regarding to the same issuse n can’t get to the bottom of it. Asked to speak to management but the phone put down