O2 Outage Report in Chesterfield, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent O2 outage reports came from the following cities: Chesterfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Richie Pearson
(@imrichiepearson) reported
from
Chesterfield, England
Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Such tempting offers from @BTGroup for mobile service. As we have all other @bt_uk stuff may give them a try. Been with @O2 for years no problems but no incentive to stay when contract up next month. #dontbitchswitch
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Matt
(@mproctor23) reported
from
Treeton, England
@O2 absolutely useless customer services! Couldn’t even manage the simplest of tasks or provide any help
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Ward
(@TimboTimW) reported
@O2 just called your help desk to ask for help with Pay as You Go phone and your person hung up@on me despite telling me information that contradicts your website. You train them really well
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Jonathan
(@Jon_oh_oh_7) reported
@O2 hi if a select my free gift for being a volt cust, after the free period do the charges for that service come out of my o2 acc or the respective service provider? Im thinking of disney+ or amazon unl music, thanks
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EC
(@EMMA_JCAMPBELL) reported
@O2 @ODEONCinemas I am always having issues with @O2PriorityUK cinema codes.. hope you can fix this pronto.
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Fran
(@ellenfrann) reported
@O2 came off the phone to my friend who’s had a meltdown because of poor customer service. She’s had no service for 10 days, tried to call 6 times, one call attempt took 2 hours, and been hung up on twice 😣 she’s so disappointed. Please help resolve this
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Jane Baker
(@JaneBak83019477) reported
@O2 I’ve just switched to O2 but I didn’t realise you don’t support SMS on WiFi calling. I have barely any reception here & rely on WiFi & not being able to send or receive texts is causing big problems. Is this likely to be introduced soon please?
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Martin◼️◻️◼️◻️
(@martin77sc) reported
@O2 are absolutely shocking Haven’t replied to my complaint since 5/1 and yesterday was the 21 day “deadline” to reply to Equifax. That didn’t happen either. Causing me more problems as an ex customer than for the many years (since iPhone 3G) I was with them Never going back.
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Lemmy
(@theleebobdude) reported
@O2 Thank you O2 my issue is on its way to being resolved 👍
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Chantelle.
(@SoleyChantelle) reported
@O2 Hi, I’m a PAYG customer, how do I cancel the tariff i’m currently on as I would like to keep my credit when I top up?
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Freya
(@speelingmstake) reported
Well. @O2 have been truly astoundingly unhelpful. It will now take until Tuesday to port in my number. The customer service line kept telling me to say 'yes' then not understanding when I said yes, took me round in circles and then I got hung up on by the agent. But it's done.
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Alison Cameron 🤍❤️🤍
(@allyc375) reported
@Madnotbad60 I have not had a single positive experience with DPD. Am not happy with @O2 who flatly refused to deliver my phone on a Saturday. I have been a customer of theirs for 20 years. Not for much longer after this experience.