O2

O2 Outage Report in Chesterfield, Derbyshire, England

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The latest reports from users having issues in Chesterfield come from postal codes S41.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chesterfield, Derbyshire, England 01/07/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent O2 outage reports came from the following cities: Chesterfield, Mansfield and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomMansfield Total Blackout

Community Discussion

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O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • paul_carnall Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • JonoVallans Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • victoriachilds vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SianyD_02 Siân Davies (@SianyD_02) reported

    @O2 sort your network coverage out between Hereford & Kidderminster! 40 minutes of travelling and not a single bar of signal! 😑😡 #o2

  • KLD0483 Katie (@KLD0483) reported

    @O2 I have logged it with the chat service … I would be interest to hear what other companies do ! I am shocked , long time customer with yourselves . #nothappy .

  • _danielle_b Danielle Barnard (@_danielle_b) reported

    @O2 how do I make a complaint about how YOU cancelled my recent upgrade, and have still not removed it from my account 12 days later, despite repeated calls from me, and telling me 5 times it will 'take 24 hours'.

  • Mapppy1 Mapppy (@Mapppy1) reported

    @O2 I swear to god your the worst network I’ve ever been with literally sat on the edge of London and I’m barley able to get 2bars 4g and when I do have internet, it’s so laggy and unresponsive. Honestly if I wasn’t tied in for another year I’d leave.

  • xTeacherTx xTx (@xTeacherTx) reported

    Wow, just went to @O2 to renew my contract and start 2 for my parents! There is an hour and 40 minutes to wait! How utterly ridiculous! The girl giving us this information wasn't busy, why couldn't she have helped! We have now left with nothing. Terrible service.

  • jontiwilson Jon Wilson (@jontiwilson) reported

    @O2 I’m sat in one of your shops. I have been charged for an item I have already returned. The poor 02 employee is on hold to one of your departments, I have been waiting for 30 minutes. Do you think this is acceptable when it’s not my problem.

  • Leafs1201 Paul Durrant (@Leafs1201) reported

    @O2 one week in to a 24 month contract with you and I literally can’t take the awful signal anymore, and I’m 15 miles from London not in the countryside, had no hassle the last 4 years on ee but this is just sub standard at best, can I get out of my contract ?

  • loulouscorpio Louise Trewern 🇬🇧🏳️‍🌈 (@loulouscorpio) reported

    @O2 is behaving like a corporate #BULLY & hope that the little people with just shut up & go away! Well NOT ME! Sort out your customer service @MarkEvansO2 because right now it stinks! 🤬😤

  • NidhiKharVarma Nidhi Varma (@NidhiKharVarma) reported

    @O2 Terribly embarrassed today at CN Leamington Spa. The server was unaware of this offer. Called HO who said it was only on coffee. Then the code worked for 1 drink. Another call to the HO & I was asked to pay for my 2nd drink. Pls communicate offers down the line before broadcast.

  • mckinsella MCK (@mckinsella) reported

    @O2 how can it be so hard to speak to someone at o2? Stuck in a customer services queue for 25 mins and no end in sight. Your a communications company for heavens sake!!!