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O2 Outage Report in Chesterfield, Derbyshire, England

Why is my O2 service not working?

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The latest reports from users having issues in Chesterfield come from postal codes S40 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Sheffield.

CityProblem TypeReport Time
Chesterfield Phone 12 days ago
Matlock Phone 23 days ago
Chesterfield Phone 26 days ago
Sheffield Total Blackout 1 month ago
Chesterfield Internet 1 month ago
Sheffield Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • Coxyuk81
    Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • victoriachilds
    vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • hawkinsjosh142
    Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • SLThomas99
    Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • frakcha
    Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • martindawes2
    martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • GlennJHarris
    Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • SLCC1
    Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • Coxyuk81
    Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • maxdurkin
    Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • AnnielizzieSten
    Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • SLThomas99
    Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • JonoVallans
    Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinQivo22
    Kev (@KevinQivo22) reported

    Hi @O2, why is 4G always faster than 5G in Manchester? Is there a problem with the network there and will it be sorted once we pay you 17% more from April?

  • Nitromanuk
    Nitroman Bring back B4🇬🇧🇨🇦🇺🇲🇦🇺🇳🇿🇮🇱 (@Nitromanuk) reported

    @O2 I've had enough now. I can't get in contact. Tried every possible way. My local mast has been down 6 weeks.

  • Milly_Wheeler
    Milly Wheeler (@Milly_Wheeler) reported

    @O2 I would therefore like to leave your company. Please cancel my contract immediately.

  • anton_white123
    Anton Patrick (@anton_white123) reported

    @robhicky @EnglandRugby @O2 Yeah Rob hopefully the head knock isn’t too bad. I’m just hoping he comes back in as he’s a test level player & it’d be a shame not see him regularly at a level he belongs. We were robbed of Steffon Armitage at test level fingers crossed the same isn’t the case with Mercer

  • Peteish
    Name cannot be blank (@Peteish) reported

    The 5G/4G in Tiverton is so bad, I have to knock my phone down to 3G to just send WhatsApp messages!! Sort it out @o2!!

  • FrancoS4nchez
    ✯ Franco سروش Sánchez ♕ (@FrancoS4nchez) reported

    GOD YOU ARE FUCKINGGGGGGGGG SHITTTTTTTTTTT @O2 @virginmedia WHAT ******** AM I PAYING FOR!!!! SHITTEST SERVICE AND NETWORK GOING I SWEARRRRRRRR TO ******* GOD AHHHHHH 😤😤🤬🤬 CHARGING ME NEARLY £95 A MONTH FOR WHAT? FOR ******* ZERO SERVICE OR SIGNAL EVEN IN MY OWN HOUSE!!!!

  • wayneede
    Smush2 (@wayneede) reported

    @O2 Sort your mast out around IG11 0AG Ripple Road A13 Barking. Would like to use my phone without it keep going “Your network is unstable” every so often! Thanks

  • dazyoungs
    Darren Youngs (@dazyoungs) reported

    @Ofcom But until then, the criminals @O2 are able to justifiably increase not only my bill but everyones 17.3%? They don't even provide me a decent service now and I pay too much, absolutely shocking! I'll submit a complaint through the correct channels with O2

  • Maths_with_M
    Maths_with_Martin (@Maths_with_M) reported

    A 17.3% increase is insulting @O2 (thanks for the email today) 22+ years as a customer from the days of "Genie", and this is not the time to be hitting customers hard with unreasonable price hikes. What's your profit margin on this increase? 100% scandalous.

  • AracerRacer
    Name cannot be blank (parody) 🦒 (@AracerRacer) reported

    @2wheelsnot4 @O2 @Ofcom I was planning on switching to a network which uses EE infra as Virgin reception is much worse since they switched, but this confirms that decision.