1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Chesterfield
O2

O2 outages and service status in Chesterfield, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • 50% Phone (50%)
  • 25% E-mail (25%)
  • 25% Internet (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chesterfield, England

The most recent O2 outage reports came from the following cities: Mansfield, and Sheffield.

CityProblem TypeReport Time
Mansfield Internet 22 days ago
Mansfield Phone 22 days ago
Sheffield Phone 23 days ago
Sheffield E-mail 29 days ago
Sheffield Phone 2 months ago
Chesterfield Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • CatherineMell0r
    Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • westyturk
    stephenwest (@westyturk) reported from Sheffield, England

    @O2 How’s that work, bloody app is still down

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • SLCC1
    Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • bennyjcomer
    benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • Ash_InQontrol
    Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England

    @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

  • bamfurlong
    Andrew Jones (@bamfurlong) reported from Sheffield, England

    @O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.

  • MrScoops76
    Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • 4KBacon
    Simon Mellor (@4KBacon) reported from Sheffield, England

    Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼

  • chaddychadx
    Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Congratulations. Been an @O2 customer myself for 15+ years and recommended their service to family and friends. The only thing they've done for me is take my money each month for unused data, texts, minutes etc.

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • hawkinsjosh142
    Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • AnnielizzieSten
    Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • vincentazz
    Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England

    @O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created

  • GoGishiGoGo
    Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • isunilofficial
    Sunil Sharma (@isunilofficial) reported

    @O2 Internet service in my area has been very poor for the last 2–3 weeks. It was slow before, but now it’s become almost unusable. Could you please investigate the issue and provide an update? Or we can change to @vodafone_de @deutschetelekom ?

  • PaulOrmerod5
    Paul Ormerod (@PaulOrmerod5) reported

    Stay well clear of of @O2 there deals look good on paper but if it comes to even the slightest issue you will be passed around a team of people who couldn’t tie a shoe lace let alone deal with a loyal customer who has been with them since 2012….absolute joke

  • Mr__J_J
    Mr J (@Mr__J_J) reported

    @O2 @JakeMooreUK Yeah you O2, signal is so bad. My 4g speeds were faster than 5g

  • gaeilicgal
    Gale (@gaeilicgal) reported

    @O2 will we be reimbursed for the service outage in BT703HE and surrounding areas? A phone mast isn't working, your agent can't say when it will be fixed. Paying for a service and no communication, no ETA of service restoration and no data/coverage.

  • Mr__J_J
    Mr J (@Mr__J_J) reported

    @O2 @Raphas_Angel_ You customers deserve better signal

  • KerZE87
    emze (@KerZE87) reported

    @Mr__J_J @O2 That’s disgusting!!! I’d definitely look elsewhere that’s appalling customer service. They’ve been “fixing” a mast near me for weeks, keep giving completion dates and it’s never fixed and then they send out new alerts with new completion dates and again never fixed. I’m not asking for a complete refund just money off my bills bc why tf am I paying £73 a month for no service @O2

  • mydogisthebiz
    A house of Music. (@mydogisthebiz) reported

    Is it just me or is 5G signal worse than 4G? Reception for voice calls is shockingly poor and getting worse in the Craigavon area @O2

  • Jade_Russell
    Jade Russell (@Jade_Russell) reported

    @O2 my signal has been shocking for over a week now! No 5G, barely any 4G and struggle to make and receive calls! No doubt I’ll still be expected to pay my full, high, bill come the end of the month! Possibly time to shop around after 15 years!

  • Izzy_Rascal2020
    Izzy_Rascal2020 (@Izzy_Rascal2020) reported

    @O2 another company with the most frustrating Customer Service system, involving heavy reliance on automated systems that send you round in circles, that don’t contribute to efficiency in solving customers problems, but that only serve to wasting customers time.

  • LoveMeLizzie10
    Lizzie Love (@LoveMeLizzie10) reported

    The new o2 Blue Mondays is absolute toss. Was bad enough when the prizes were 25% some random company, but now you don’t actually get anything @o2