O2 Outage Report in Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (22%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Ripley and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Wi-fi | |
| Ripley |
Wi-fi | |
| Sheffield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
-
Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
-
Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
-
Sazzler
(@Sarahmh1982) reported
from
Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
-
Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
-
Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
-
Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
-
Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
-
NickJG
(@Gylo) reported
from
Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
-
David Robinson
(@daverobbo71) reported
from
Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
-
Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
-
Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
-
Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
-
Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
-
The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
-
Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
-
Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
-
Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
-
Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
carla-jade✌🏻️
(@carlaajade_) reported
@O2 been with you for YEARS no problems, got a new sim but wanted to keep my number. The transfer seemed to go well until a few days ago, now I can’t make any calls/send texts and my number has changed to a different one?! What’s going on?!!
-
mark fitzpatrick
(@marineboy71) reported
Cowboy network. I pay @O2 for my service, yet when I try to call my vulnerable patents I am told I gave no network. Someone is making money here!
-
@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
-
Richard Osborne
(@RichardOsborne) reported
Someone on @ukbizforums just commented that they are looking for a business mobile contract recommendations for making phone calls. I don't know where to go with this now, do people still use their mobile phones for actual phone calls? Help them out here @O2
-
CHINKSTA_MC
(@chinkstamc) reported
@O2 I need help my sim is broke and new one was ordered and still hasnt arrived I need my.phine for work and you are costing me money I can't call.anyone I need help asapp
-
CHINKSTA_MC
(@chinkstamc) reported
@O2 I need help my sim is broke and new one was ordered and still hasnt arrived I need my.phine for work and you are costing me money I can't call.anyone I need help asap
-
Blood_Siren
(@BloodSiren4) reported
@MitchMitcheson @O2 @disneyplus 👀👀 oh damn... Just goes to show why we have stayed with O2 for so many years! Absolute Legends! 💯
-
Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
-
nick davey
(@njd1980) reported
@O2 help! Been paying for 3 I watch contracts for a year when we only have 2 watches and the staff on the phones can’t be any more unhelpful. This is really unlike o2 :(
-
Jennifer
(@j3nn1e) reported
Spoke to @O2 customer service a week ago today to try get a insurance claim going for me device and was told would be called back... still waiting...????