O2 Outage Report in Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Ripley, Matlock, Heanor and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Ripley |
Total Blackout | |
| Sheffield |
Internet | |
| Ripley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hari Derwisch
(@hariderwisch) reported
@O2 why do you have the “lines are unusually busy and there will be a long wait” announcement? It’s not unusual, it’s your modus operandi. The hold time is bad enough without you insulting my intelligence.
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HER
(@byeflop) reported
I have been trying to get a PAC code from o2 for about 2 weeks now. Their webchat team simply refused to give it. The website/account page does not work and is broken and as I have more than one number on the account I am unable to text. @O2 @Ofcom @TheFCA
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Neil Jeffery
(@SirBlimelyWindy) reported
@wonder_girlx @O2 Possibly- he was speaking so damn quickly
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Nicholas Fawcett
(@NicholasFawcet5) reported
@O2 Do not go anywhere near this company . Been on hold over an hr to cancel a sim, passed from pillar to post . 3rd day in a row I’ve tried to cancel this . Customer service is non existent
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Rob Stroud
(@robstroudUK) reported
@MsABooKay @O2 Urgh yes - I came back to o2 last year and have found the data speeds in particular really poor. There’s a patch in the middle of Bristol where I never get any connection at all. I’ll also be leaving as soon as the contract is up.
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Nicholas Fawcett
(@NicholasFawcet5) reported
@O2 Passed to 3 different people , non would let me pay of the £18.43 I owe. Not capable of putting me through to the correct department?How on earth would customers ever go with or stay with you with this sort of awful customer service ? Probably now the worst I’ve ever had
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Naomi Taylor
(@naomitaylorart) reported
@O2 every week i’m on the app for 2pm to get the Odeon tickets and the ‘use now’ button comes up and I click it but it says ‘sorry there is a problem with your request’ I used to be able to get tickets when I pressed the use now button as am there exactly on time. So frustrating
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Sy Ahmed
(@Syedofficial90) reported
@O2 Can someone from customer service call me? I’ve been on the line for 45 minutes at a time for the past few days but no luck!!! Ridiculous!
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Beamer
(@thisisastory_) reported
Customers using the data packages in their bundles which @O2 sold them are being told that the investment required to support the growing demand the our network of them using said previously paid for data, means their bills are going up nearly 20%. Utterly disingenuous.
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Helen Nash 🎷🐈⬛
(@HelenWatkin11) reported
@o2 it’s impossible to get the odeon tickets through priority… first second they are supposed be online there is a problem with the app… keep trying but then they are ‘out of stock’ in one minute. Absolute scam.