O2

O2 Outage Report in Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derbyshire, England 07/18/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derbyshire, England

The most recent O2 outage reports came from the following cities: Sheffield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomAlfreton Phone
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Phone
United KingdomChesterfield Total Blackout

Community Discussion

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O2 Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Fed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    @O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • westyturk stephenwest (@westyturk) reported from Sheffield, England

    @O2 How’s that work, bloody app is still down

  • KaneJDrew Kane Drew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaneJDrew) reported from Blackwell, England

    @O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets

  • AmyGreatorex Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough

  • MrScoops76 Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • Gylo NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

  • Sarahmh1982 Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • daverobbo71 David Robinson (@daverobbo71) reported from Derbyshire, England

    @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

  • natihurtado Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • PatricksonLaura Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • MrNickyPR The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England

    @O2 Mailed you regarding a issue.

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrslostand837 grapefruit&ambers (@Mrslostand837) reported

    @BarclaysUKHelp Barclay’s I made a payment this morning to @O2 they are saying i didn’t yet I proved it on my statement. Can you help me please

  • DanHamer1 Dan Hamer (@DanHamer1) reported

    @O2 So I pay them load of money each month I get bugger all internet access and I just tried to send a text message and it didn’t send, network too busy for paying customers. What exactly am I paying for?

  • RobertG40469468 Keith Grey (@RobertG40469468) reported

    No reply from @tescomobile or @o2 - says all you need to know when a solution is clear

  • Hanzy93 Hannnnah ♡ (@Hanzy93) reported

    @O2 My phone is a Samsung a15. Yes to the latest software. I deleted and reinstalled and still won't let me log in properly. I never had an issue before.

  • InfernalBore Richard (@InfernalBore) reported

    Adding @O2 here since apparently none of the O2 or VMO2 business accounts are staffed any more. Help, please.

  • Leftdoubleclick Ruth Whalley (@Leftdoubleclick) reported

    @LutzSchueler @O2 @virginmedia Dear Lutz, we are desperately trying to re ew our contract with you …it is impossible to do this on line! We have been passed around from this person to that person. Please can you help yes ?

  • ZeenaMistry_ Zeena 🕉️🇬🇧🇮🇳 (@ZeenaMistry_) reported

    It shouldnt take more than 5 minutes to get through to an actual person/customer service on @O2 and then them *not* being able to offer you a customised sim only deal 🥴 Customer loyalty means nothing these daysss

  • VallaNils13872 Bo Duddley (@VallaNils13872) reported

    @O2 Your app doesn’t work and I haven’t had coverage for three days the help desk doesn’t help you have the lowest customer satisfaction of any mobile company avoid at all costs

  • Mrslostand837 grapefruit&ambers (@Mrslostand837) reported

    @O2 hi o2 can i dm please im having issues

  • whybrow_sally Simpkins (@whybrow_sally) reported

    @O2 can support contact me, am unable to use the Duolingo offer?