O2 Outage Report in Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent O2 outage reports came from the following cities: Chesterfield, Sheffield and Ripley.
City | Problem Type | Report Time |
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Total Blackout | ||
Phone | ||
Wi-fi | ||
Phone | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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NickJG (@Gylo) reported from Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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Sazzler (@Sarahmh1982) reported from Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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Andrew Lee (@goonie2008) reported from Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Victims Voice (@victimsvoice73) reported from Sheffield, England
@O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses
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stephenwest (@westyturk) reported from Sheffield, England
@O2 How’s that work, bloody app is still down
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The.Mr.NPR (@MrNickyPR) reported from Derbyshire, England
@O2 Mailed you regarding a issue.
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Kane Drew 🏴 (@KaneJDrew) reported from Blackwell, England
@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets
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Gareth English (@garethenglish86) reported from Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Tom 😷 (@mishiwoo) reported from Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Victims Voice (@victimsvoice73) reported from Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Victims Voice (@victimsvoice73) reported from Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Laura Patrickson (@PatricksonLaura) reported from Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Lee (@MrScoops76) reported from Hucknall under Huthwaite, England
@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.
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Victims Voice (@victimsvoice73) reported from Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England
@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
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David Robinson (@daverobbo71) reported from Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Natalia Hurtado C. (@natihurtado) reported from Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stacie (@Stacie789) reported
@O2 every day I get a notification stating a phone mass is down and your engineers are fixing it. Think you might want to find out what mass your engineers are fixing because it doesn't seem to be that one. I haven't had 4g or good Internet signal outside for over a year.
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🌸Nicole🌸 (@NoodleBug83) reported
@o2 how do you make a complaint and request and refund? Two weeks with no signal is ridiculous!
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WheelhouseCottage (@WheelhouseCott1) reported
@O2 @TheO2 Win the prize for being the biggest corporate liars Scrooge this Christmas. When you have a broken mobile and request urgent delivery and guaranteed next day delivery. three days later still have no phone. Thanks I am about to go into hospital for surgery.
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WheelhouseCottage (@WheelhouseCott1) reported
@O2 and @dhlexpressuk you should be ashamed and you should look after your customers not make false promises . I am sick of corporate greed and useless waste of space customer service call centres . With no actual helpful people or any humanity
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beijinggail (@sargeant_gail) reported from Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Michael Television (@MikeeTeevee) reported
@O2 @EricaCochrane Peak dystopia: if you want to know if Jane has a nice apartment in London our of hours, DM one of our poor drones at HQ.
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dola (@dolajs) reported
@o2 are there network issues in York as zero mobile reception despite phone stating 4G
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beijinggail (@sargeant_gail) reported from Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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David Jenkins (@thisisjenks) reported
@O2 One hour on the phone already today to you useless f**k @O2 - as your system keeps dropping me! Jesus! You couldn’t be any more **** if you tried!
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Helen Watkins (@HBW_Scribbler) reported
@O2 Twice. Did once as a turn off, turn on. Then a turn off for ten mins and then back on. Still no signal.