O2 Outage Report in Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock, Sheffield and Bakewell.
City | Problem Type | Report Time |
---|---|---|
Matlock | Phone | |
Sheffield | ||
Sheffield | Total Blackout | |
Bakewell | Phone | |
Chesterfield | Phone | |
Sheffield | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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David Robinson
(@daverobbo71) reported
from
Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pam & Polly 🍒
(@pammyd7) reported
@O2 I’m about to throw my phone out of the window. I can’t log into the community, I try to reset my password, it tells me to contact customer services. I click that it takes me to phone problems. I click something else, I end up where I started. 🤯
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Malcolm Ness
(@malkyness) reported
@O2 I wasting so much time with you its terrible
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Souffle Girl
(@SouffleGirl4) reported
@O2 need some help please! Not receiving any authentication txts from anything & dont know why
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tallpaul
(@PaulDWB) reported
Hey @O2 particularly disappointed with the attitude I got from one of your “authorised resellers” today when I asked them to remove my details from their database after a cold call. They were ‘CV’ - please confirm they are linked to you and if so pass on my message. Very poor.
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Charli
(@charli_bigspuds) reported
@O2 literally trying to pay my bill but Myo2 is saying my number isn't registered when it is!! Can someone help please
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Matt Maber 🎞📷
(@mattmaber) reported
@O2 looks like your myo2 account site is down?
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Garns
(@The_Garns) reported
@charli_bigspuds @O2 Never needed my number after that to sign in. What about the myo2 app? Just turn your wifi off so it logs in through your phones data
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Tony | Coach
(@Tony_Hodson) reported
Dear @O2 two questions for support. I’m an existing customer, on a monthly plan looking to upgrade Apple XS to Apple 12 Pro Max 5G. Does the new phone come with a new 5G SIM? Can I transfer my number easily from old sim to new one online, via my 02 account? Thank you.
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Joey Weldon
(@joeyweldon) reported
@O2 Thanks, yes I figured; I’m not an O2 customer!
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Ange McLoughlin
(@Maaamalade) reported
Hey @O2 I'm trying to establish if my account is at risk or if the texts I'm receiving are phishing, web chat not working. The request is only text, no email, not in the app. Please advise