O2 Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent O2 outage reports came from the following cities: Alfreton, Ashbourne and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Wi-fi | |
| Ashbourne |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Alfreton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David White 🇬🇧🇺🇳♻️🌐
(@davidwhitelab) reported
@NadineDorries @virginmedia @O2 Where was the documentation for that? Also you could pass a roaming charge Regulation requiring Europe wide Free Roaming as a service requirement. Corrext me if I am wrong??????
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Democracy is a fragile thing #FBPE
(@DavidBu38622964) reported
@NadineDorries @virginmedia @O2 Yeah what about the others? Why aren’t you pressuring them to follow suit? It’s not the EU’s problem, it’s the UK’s. What a truly disgusting individual you are.
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Guitarista
(@Guitarista4) reported
@NadineDorries @virginmedia @O2 Garbage
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Blackcanine65
(@blackcanine65) reported
@NadineDorries @virginmedia @O2 This is garbage of course, as others point out. The real question is: did the other mobile providers incentivise (ie bribe) the Tory government to look the other way while they jacked up roaming charges?
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Yaseen
(@yassie_j) reported
@BorisJohnson @virginmedia @O2 Only a *****-lover with **** for brains would consider this a win
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Blighty9
(@blighty9) reported
@NadineDorries @virginmedia @O2 "We negotiated a **** deal but it's their fault because they insisted we werent allowed everything for nothing"
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ExiledOne
(@Exiled_B) reported
@NadineDorries @virginmedia @O2 🙄🙄🙄for a Cultural Secretary who didn’t even know Channel 4 isn’t publicly funded, it’s not surprising that you are talking utter **** as usual. Clearly, you only got a ministerial post by licking Johnson’s arse
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Liam Wilson-Cobb
(@Only_One_Cobby) reported
@Chris74747755 @O2 Every network did this last year. O2 ended up as the best for roaming allowance. This happened with all customers.
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Bernard Castle. Failed Optician.🏴
(@JohnRob92251513) reported
@BorisJohnson @virginmedia @O2 You’re an idiot.
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Martin
(@Martin_Morgan1) reported
@O2 I have been sent messages every day so far saying they are fixing a mast issue. It is never fixed. I can drive down from my house into Bury and only get a proper 4g signal in town. It is shocking