O2 Outage Report in Alfreton, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent O2 outage reports came from the following cities: Chesterfield, Nottingham and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Nottingham |
Total Blackout | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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emily stanley☁️
(@stanleybrahh) reported
@O2 how long till you fix the service issues in SM5 my new phone can’t activate properly until you sort it out been over 24 hours now🙃🙃🙃
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Rupa Huq MP
(@RupaHuq) reported
@bethrochford @hubbubUK @O2 Thanks, good of O2 to support with data and happy to be emailed more details
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tatiana
(@tatiana48536425) reported
@O2 @ramadhuta Why are you not replying to my tweet? I’ve been on the line for over 1:30hrs then an agent answerd and put the phone down. I am fuming! In the middle of the snow with two kids!
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Vladimir Putime
(@VladPutin1) reported
@albagubrath10 @StopFundingHate @O2 They’re promoting hatred with a channel that hadn’t broadcast anything yet. Grow up. It’s YOU who is promoting division, fascism and bigotry through your support of censorship. You have a problem with democracy.
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💙 Chris Garland Training • Feed your curiosity
(@GarlandTraining) reported
@1974rapport @O2 Worse still if you drop/lose your phone. God help you if you lose your laptop as well!
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Emma Cameron
(@emmacameron2890) reported
@O2 please tell me how I can speak to someone at customer services about my bill. I’ve phoned twice and cannot speak to anyone. Online isn’t any help either. It’s very frustrating
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Harry Hudson
(@HarryHu15011390) reported
@O2 No I’m in contract. O2 want to charge me a massive amount for leaving when you literally admit the mast has been down for months - but all I can do is sit and wait for it to be fixed. I’m paying full price for 0 service at home, can’t use my phone until I leave the house
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💙 Chris Garland Training • Feed your curiosity
(@GarlandTraining) reported
For all those who've been calling me today, on behalf of @O2 I apologise. It seems that wifi calling isn't activated by default, so despite living in a town & a maximum of 1km from two masts, I have next to no signal today. 🤬
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Harry Hudson
(@HarryHu15011390) reported
@O2 No I’m in contract. O2 want to charge me a massive amount for leaving when you literally admit the mast has been down for months - but all I can do is sit and wait for it to be fixed. I’m paying full price for 0 service at home, can’t use my phone until I leave the house