O2 Outage Report in Alfreton, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent O2 outage reports came from the following cities: Chesterfield, Nottingham and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Nottingham |
Total Blackout | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Mansfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer Grout
(@GroutSpencer) reported
@O2 Thanks for your message, not particularly helpful - the offer stated all restaurants except Drive Thru, no mention of any motorway service stations being excluded!!!
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Tom Smart 💙 #stayhomesavelives #savetheNHS💙
(@smart86y) reported
@O2 is the network down? no 3g/4g or 5g in leicester.
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Simmy Pari
(@SimmyPari) reported
@O2 APPALLING SERVICE from your customer service team!!! Took 2 contracts & regretting my decision big time! Ported my number and I'm still able to use it on my old phone?? Sort it out 02! I'm not paying you for the 1st month!!
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Lewis Uzzell
(@lewisuzzell) reported
@O2 @campusprjo Can you help me give you a pac code please. There is a 30 minute wait and no online form to fill in which most companies provide
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Adam Kay
(@theungoliant) reported
@O2 You know what I’ll go through normal support. This is like getting water from a stone.
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GJ
(@MrGaggies) reported
@O2 Don’t use this company customer service is a nightmare worst decision signing up
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GJ
(@MrGaggies) reported
@O2 This is a nightmare your phones cut off and change of number web page is not working can you do something????
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Pamela Griffiths
(@pamelag86644648) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Alistair Cunningham
(@Cunningham_UK) reported
@O2 Arrive at the store. No ID and they have no access to the account, so they cannot do it for me. But they gave me an eSIM to activate myself by calling up (cannot use the automated service as no access to my phone due to continuing issues).
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Nadine_CCN
(@NadineD_G) reported
@O2 trying to cancel an upgrade, waiting for at least 25min already