O2 Outage Report in Alfreton, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock, Mansfield, Chesterfield, Nottingham and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Mansfield |
Phone | |
| Matlock |
||
| Mansfield |
Total Blackout | |
| Chesterfield |
Total Blackout | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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David Robinson
(@daverobbo71) reported
from
Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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inmate 673
(@willelnan) reported
@O2 can u stop being ********* with the signal masts in chorlton in manchester every day the signal at my work gets worse and worse and quite frankly it’s *************** now
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donald duck
(@Marcb619) reported
@O2 I am an o2 customer and virgin media customer yet there is no option on myO2 to add the volt! Im stuck in a loop of clicking find out more and press my o2 to add your volt :/
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Ben
(@Ben92802537) reported
@O2 My £20 Virgin Experience code says that’s it’s already been used. I’ve not used it - has somebody guessed it? Can you help with this please?
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Tony
(@TonyWoods1970) reported
@O2 All well and good with all this glossy material and massive marketing spend with VOLT but having to deal with @virginmedia customer service is a major pain on hold for an hour now !!!
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I am just me
(@andy_uk44) reported
@O2 Something to add to your list @O2 and that’s o2 don’t really care about most of their customers when it comes to lack of service given and would rather take peoples money and give the middle finger to them instead of making their lives easier by doing a simple job
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wendy
(@weny8806) reported
@O2, Hi there, this doesn't seem to accept this for the apple redeeming code any help?
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Nath
(@NathFerguson) reported
@Julie66Julie @O2 Exactly my 4G and 5G is soo **** in the south west and when u complain all u get is the same old crap we are investing in the network but when u see no improvement u no they are chatting ****
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Raveenix
(@Raveenix1) reported
@O2 no idea what's going on with the signal in the DE15 9AY area. It's still no better in general than when I spoke to you 5 months ago and for the past couple of hours it's been dropping out completely every 5-10mins and just showing an x over the signal bars. Any idea why?
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ASMR Sound Waves (Erin)
(@asmrsoundwaves) reported
@CalumASMR @O2 I had this exact issue with a pizza oven company. Then they also made it sound like it was my fault for missing a notification that they added to the website after the fact. We bought from a different company. I hope that's an option for you, too.
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Tommy Heffernan’s Poodle
(@GuyN72) reported
@fanhub if you’re on @o2 then checking in at the ground appears to be virtually impossible. How about initiating a retrospective match check in for those unfortunate enough go be on a crap network? DM’d you…