O2 Outage Report in Alfreton, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent O2 outage reports came from the following cities: Nottingham, Ripley, Chesterfield, Sutton in Ashfield, Matlock and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Ripley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Beavis 🇺🇦
(@racertim) reported
@O2 Oh this is poor. You’re system wasn’t good enough. Touts are already selling tickets at a huge profit. You really don’t care as you’ve made your money. I hope people vote with their feet and leave you on droves. Appalling customer service.
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bronagh
(@bronagh43911930) reported
@O2 Absolute disgrace! What a day wasted because you’re app is not fit for purpose! It’s still down so I’ve only learnt I’ve been wasting my time by coming on twitter! Absymal for a ‘communcations’ company. #leavingo2
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Ackman
(@AckeyGraham) reported
@O2 Being an IT Architect, you could have easily sorted your systems to deal with the peak in demand. Couldn't get logged on, gave up and no doubt the opportunity to get a ticket. Poor show O2!!
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Sarah Carpenter
(@Sarahcarp73) reported
@O2 Terrible service, what use is having Priority Access when the server is constantly down?? 🙄
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Ian B
(@ibarlow1231) reported
@O2 how can a non customer of O 2 get tickets sold by O2 via gigs and tours? You have let loyal customers down , shame on you
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Fishman36
(@Fishman361) reported
@dakester68 @O2 So much for all this crap of stopping the resale at stupid costs
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Anita Gripe
(@Tino101) reported
@O2 Unbelievable! I’ve been trying to get on the Priority App since 9.30am and have never been able to log in, I kept getting “Time Out” errors and even when I did get to the point of getting a text code to log in, it just threw me out again. I’ve had 36 codes sent and none worked🤬
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@O2 How did you sell out when the priority app has been down literally all day? Also how did @gigsandtours have access to sell O2 priority tickets to anyone? What exactly is the point of O2 priority in this case? I'd really love you to explain. @virginmedia can you answer that?
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David Carter
(@Djcarter78) reported
@O2 Fix the app would have been helpful
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Alex Machin
(@AlexMachin97) reported
So @O2 is trying to charge us £300 for a foldable phone screen repair. Wtf that is disgusting. It's less than a year old.