O2

O2 Outage Report in Alfreton, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alfreton, Derbyshire, England 11/22/2024 02:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent O2 outage reports came from the following cities: Nottingham, Mansfield and Matlock.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomMansfield Phone
United KingdomNottingham Phone
United KingdomMatlock Phone

Community Discussion

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O2 Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • CatherineMell0r Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England

    .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

  • Coxyuk81 Codeine Coxy (@Coxyuk81) reported from Derbyshire, England

    So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

  • mummyknight5 Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • paul_carnall Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • victoriachilds vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • KerryGanly Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England

    @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • itsfrancescaxox Franks🦋 (@itsfrancescaxox) reported from Stapleford, England

    Anyone know if @O2 is down?

  • JonoVallans Jonny 🌍 (@JonoVallans) reported from Derbyshire, England

    @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjani2018 N JANI (@mrjani2018) reported

    @O2 Hi I've had 3 people hang up on me. I want to transfer a contract which I was told I could by a store manager and now being told I can't. This is ridiculous.

  • themightylich richard varley (@themightylich) reported

    @O2 when out and about in Devon reception is normally great but in my house it is terrible. Anything you can do to help? Thanks

  • O2 O2 in the UK (@O2) reported

    @mrjani2018 @o2 Hi there, we’re sorry to hear about your experience, we’d like to help from here. Where is it you’re looking to transfer your contract/number from? Are you already an O2 customer? Who advised this wouldn’t be possible? Please drop us a DM.

  • kathlansdown Katherine Smyth (@kathlansdown) reported

    @tescomobile ANOTHER day @O2 mast issues!!! I still can't send or recieve texts.

  • RobinWriteSmith Robin (@RobinWriteSmith) reported

    You’d have thought, folks, that when I’d contacted @O2 the 6th or 7th time about the same simple problem, the call handler would have looked at the previous failures and thought, ‘hold on, there seems to be a problem, perhaps I should escalate it to someone who might fix it’

  • greenleader1 CHUMBA (@greenleader1) reported

    @O2 2 sim cards 2 network resets now i cant get call waiting ill not ne renewing

  • MrMark_James Mark James (@MrMark_James) reported

    @O2 As the tweet says, over an hour on the phone, passed to 3 people. Your customer services area tried to tell if as I haven't roamed or used 08/09 numbers before ( which terms you're changing) I can't cancel the contract with no penalty - obviously wrong and outrageous.

  • JulianButler75 𝕁𝕦𝕝𝕚𝕒𝕟𝔹𝕦𝕥𝕝𝕖𝕣𝟟𝟝 (@JulianButler75) reported

    @O2 have deleted the app and reinstalled it, but still nothing. Please help?

  • TimbobWilts $shib $sol $luna $dia (@TimbobWilts) reported

    @O2 Misplaced phone, want new SIM. Your MyO2 website is a disaster sending me on time-wasting 'contact us' loops so I've ended up asking for help here on Twitter! How do I order a new SIM without my phone on me PLEASE?! It is NOT on MyO2 and there is NO Live Chat option on MyO2.

  • rebel_debt_dude Russell Bhoy (@rebel_debt_dude) reported

    @EE @O2 is this true? @virginmedia have you made the network worse?