O2 Outage Report in Ripley, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ripley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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            Phone (51%) 
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            Internet (27%) 
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            Total Blackout (15%) 
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            Wi-fi (4%) 
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            E-mail (3%) 
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            TV (%) 
Live Outage Map Near Ripley, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby, Mansfield, Alfreton and Nottingham.
| City | Problem Type | Report Time | 
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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 Laura Chadwick 
    (@chaddychadx) reported 
    
        from
            Sutton in Ashfield, England Laura Chadwick 
    (@chaddychadx) reported 
    
        from
            Sutton in Ashfield, England@O2 are the WORST service providers in the UK will NEVER go with them again, con artists 
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 rachael louise sexey 
    (@rachaelndarren) reported 
    
        from
            Ilkeston, England rachael louise sexey 
    (@rachaelndarren) reported 
    
        from
            Ilkeston, England@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me 
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 Zena's Suitcase 
    (@zenas_suitcase) reported 
    
        from
            West Bridgford, England Zena's Suitcase 
    (@zenas_suitcase) reported 
    
        from
            West Bridgford, England@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there 
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 Catrin E 
    (@MrsCattyE) reported 
    
        from
            Ravenshead, England Catrin E 
    (@MrsCattyE) reported 
    
        from
            Ravenshead, England@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas? 
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 Rob Holland ⚽️ ☮️ 
    (@robhollanduk) reported 
    
        from
            West Bridgford, England Rob Holland ⚽️ ☮️ 
    (@robhollanduk) reported 
    
        from
            West Bridgford, EnglandFinally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?! 
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 Matt Clarke™️ 🎮🕹 
    (@TweetFlicker) reported 
    
        from
            Ilkeston, England Matt Clarke™️ 🎮🕹 
    (@TweetFlicker) reported 
    
        from
            Ilkeston, England@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼 
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 benjamin. 
    (@bennyjcomer) reported 
    
        from
            Mansfield Woodhouse, England benjamin. 
    (@bennyjcomer) reported 
    
        from
            Mansfield Woodhouse, England@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer? 
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 Zena's Suitcase 
    (@zenas_suitcase) reported 
    
        from
            West Bridgford, England Zena's Suitcase 
    (@zenas_suitcase) reported 
    
        from
            West Bridgford, England@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network 
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 Gish Abeyratne 
    (@GoGishiGoGo) reported 
    
        from
            Derbyshire, England Gish Abeyratne 
    (@GoGishiGoGo) reported 
    
        from
            Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!! 
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 Lee 
    (@MrScoops76) reported 
    
        from
            Hucknall under Huthwaite, England Lee 
    (@MrScoops76) reported 
    
        from
            Hucknall under Huthwaite, England@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days. 
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 James Watts 
    (@james_watts) reported 
    
        from
            Sandiacre, England James Watts 
    (@james_watts) reported 
    
        from
            Sandiacre, England@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬 
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 David Robinson 
    (@daverobbo71) reported 
    
        from
            Derbyshire, England David Robinson 
    (@daverobbo71) reported 
    
        from
            Derbyshire, England@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone 
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 Gareth English 
    (@garethenglish86) reported 
    
        from
            Eastwood, England Gareth English 
    (@garethenglish86) reported 
    
        from
            Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue. 
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 Kane Drew 🏴 
    (@KaneJDrew) reported 
    
        from
            Blackwell, England Kane Drew 🏴 
    (@KaneJDrew) reported 
    
        from
            Blackwell, England@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets 
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 Rachel Sellick 
    (@rachelmsellick) reported 
    
        from
            Etwall, England Rachel Sellick 
    (@rachelmsellick) reported 
    
        from
            Etwall, England@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪 
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 rachael louise sexey 
    (@rachaelndarren) reported 
    
        from
            Ilkeston, England rachael louise sexey 
    (@rachaelndarren) reported 
    
        from
            Ilkeston, England@djt81 @O2 I'm having the exact same problem in Derbyshire area 
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 Philip Gallivan 
    (@pgallivan87) reported 
    
        from
            Beeston, England Philip Gallivan 
    (@pgallivan87) reported 
    
        from
            Beeston, England@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone 
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 BettingBen 
    (@sheffieldBen) reported 
    
        from
            Sutton in Ashfield, England BettingBen 
    (@sheffieldBen) reported 
    
        from
            Sutton in Ashfield, England@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ??? 
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 The.Mr.NPR 
    (@MrNickyPR) reported 
    
        from
            Derbyshire, England The.Mr.NPR 
    (@MrNickyPR) reported 
    
        from
            Derbyshire, England@O2 Mailed you regarding a issue. 
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 Rob Holland ⚽️ ☮️ 
    (@robhollanduk) reported 
    
        from
            West Bridgford, England Rob Holland ⚽️ ☮️ 
    (@robhollanduk) reported 
    
        from
            West Bridgford, EnglandReally poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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 Linda Schulz 
    (@lindaeschulz) reported Linda Schulz 
    (@lindaeschulz) reported@ICrazy1RU2 @O2 @virginmedia Yes. Extremely poor service for the hard of hearing. 
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 Pepe Silvia the Relentless 
    (@ajmillins) reported Pepe Silvia the Relentless 
    (@ajmillins) reported@O2 After reading reviews, I’m really worried I won’t get my phone back for ages or at all. I really need to try and sell the phone elsewhere as you knocked my valuation down by £120 and I need the money to cover my electric bill! 
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 Yuk-Fong Wong 
    (@YukFongWong1) reported Yuk-Fong Wong 
    (@YukFongWong1) reported@O2 This is happening all the time nothing to check as it says it’s fine. Maybe it’s time to leave you I’m such a loyal customer getting very fed up now! 
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 Laura Robinson 
    (@crazygirl90x) reported Laura Robinson 
    (@crazygirl90x) reported@O2 My phone is used to purchase Google play storage. I've never had it on a bill before so thought I'd question it 
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 Maryanne Kehoe 
    (@atlantaoly) reported Maryanne Kehoe 
    (@atlantaoly) reported@JamesAALongman @O2 I used to teach customer service at Sprint and BellSouth back in the day. I LOVE hearing stories like this about the phone companies doing the right thing!! 
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 Mkms0618@gmail.com 
    (@mkms0618) reported Mkms0618@gmail.com 
    (@mkms0618) reported@Wjm450n @O2 Don't do it,they have the worst data speeds known to man 
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 lincsbirder2019 
    (@lincsbirder2019) reported lincsbirder2019 
    (@lincsbirder2019) reportedNice to see @O2 respond to direct messages within a decent time scale….it’s a bit like their signal, works when it wants 
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 Keith thornton 
    (@reddwarf4ever) reported Keith thornton 
    (@reddwarf4ever) reported@O2 hello I am with Tesco mobile who use the O2 network, I plan switching from Tesco to O2, do I use the PAC method, or do I have to fill in a form to keep the same number, thanks… 
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 Christine Hartley 
    (@Welshchrissy60) reported Christine Hartley 
    (@Welshchrissy60) reported@It_figures1984 @O2 I got that problem too! 
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 Tom Murphy 
    (@DiluteNitride) reported Tom Murphy 
    (@DiluteNitride) reported@O2 hi I have tried DM'ing but no response. I have lost my SIM and need to cancel it but am in Malaysia. What do I do? 2fa means I can't access my account and I also cannot call customer services from this number