O2 Outage Report in Ripley, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ripley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ripley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ripley, England
The most recent O2 outage reports came from the following cities: Matlock, and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock
|
Phone | 22 days ago |
|
Belper
|
Phone | 1 month ago |
|
Nottingham
|
Phone | 2 months ago |
|
Nottingham
|
Internet | 2 months ago |
|
Nottingham
|
Phone | 2 months ago |
|
Nottingham
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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Philip Gallivan (@pgallivan87) reported from Beeston, England@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Catrin E (@MrsCattyE) reported from Ravenshead, England@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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David Robinson (@daverobbo71) reported from Derbyshire, England@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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rachael louise sexey (@rachaelndarren) reported from Ilkeston, England@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me
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Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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James Watts (@james_watts) reported from Sandiacre, England@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandSo on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Rachel Sellick (@rachelmsellick) reported from Etwall, England@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Gareth English (@garethenglish86) reported from Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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rachael louise sexey (@rachaelndarren) reported from Ilkeston, England@djt81 @O2 I'm having the exact same problem in Derbyshire area
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Jonny 🌍 (@JonoVallans) reported from Derbyshire, England@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fearghas’s Mum (@fearghasmum) reported@O2 6 year ago and yes from 02. There is no option to cancel the plan on the My O2 app
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Nick Bradley FIoD (The Leaders Coach) (@NickBradley7) reportedWhy is @O2 Support so bloody useless - my SIM isn't working and they want me to call them or send me a SMS. doesn't a phone company realise that doesn't work. I'm going elsewhere
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andrew carter (@andrewc74385523) reported@O2 on phone to customer service the lady unable to help even though explained parents have dementia
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Anth (@anthslife) reported@nockynock_ @virginmedia @O2 Can we cancel our contract because of this? Mine is going up about 16%
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John Stevens (@BigRedBrexitBus) reported@O2 I have a complaint logged with your complaints resolution team. Despite emailing them twice I have had no reply from them. The "solution" they had come up with is unravelling rapidly and I need to speak to them urgently. Not happy with the level of service on this!
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Wesley Stones (@Ayeebee77) reported@O2 can you update your servers every time I try place an order it’s goes to payment failed also same with customer services can you sort out your issue please
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sal man (@salman1432943) reported@O2 still no help from you guys. How can you get away with treating people with vulnerabilities like ****? and putting them in difficulties
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andrew carter (@andrewc74385523) reported@O2 my dad has dementia and cannot get answer from o2 contacted accessforyou which is o2 but they say dementia is not a problem so they cannot help him
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Chris.SE (@ChrisAO123) reported@O2 Why can't I post on the O2 Community? I'm logged in to it, can look at my profile etc. but can't post, all threads seem locked. Are there any staff on Community, can't see any recent posts? I can also log into My O2 account no problem.
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James H (@mondestereo) reported@alwaysshaw1 @drunkenmunky86 @O2 Worst customer service I’ve ever experienced when I tried to port my number to O2 from a corporate account and it got stuck with people endlessly fobbing me off and my attempts to complain and escalate were ignored. Eventually solved the problem by simply porting again to EE.