O2 Outage Report in Ripley, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ripley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby, Nottingham, Mansfield and Derby.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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David Robinson
(@daverobbo71) reported
from
Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@djt81 @O2 I'm having the exact same problem in Derbyshire area
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Rachel Sellick
(@rachelmsellick) reported
from
Etwall, England
@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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BettingBen
(@sheffieldBen) reported
from
Sutton in Ashfield, England
@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
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Kane Drew 🏴
(@KaneJDrew) reported
from
Blackwell, England
@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets
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Lee
(@MrScoops76) reported
from
Hucknall under Huthwaite, England
@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Yeoman
(@BenjaminYeoman7) reported
@O2 hi, always seem to be having trouble with the signal, completed contract back in Jan ‘ 23 still having issues with signal etc can this be looked into please. Thanks
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Natalie
(@Natalie80436441) reported
@O2 Hi O2 just to make matters worse I sent a formal complaint 3 weeks ago and haven’t heard anything back.
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caz toan
(@caztoan) reported
@O2 you seriously need to sort out your customer service. I understand mistakes are made but you took money from my husbands account in December, still waiting for the refund. He has phoned every 2 weeks and you've promised its been sent. Time to withdraw all 4 of our accounts
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Alun Jenkins
(@AlunJenkins) reported
@O2 That’s really not helpful. Your network status shows there is a fault and has been most of this week. What timescale do you deem acceptable for a fault that means I am unable to make phone calls without them dropping practically immediately or not at all.
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Queenie Mag
(@queenie_mag) reported
@O2 Just had the most amazing customer service from Saffora on your helpline today. Thank you 🙏
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ᴊᴀᴄᴋ
(@JackSTXR) reported
@O2 Have been appalling lately. Mobile data is extremely slow and does not work properly (including 5G) and text messages are taking hours to receive and to think I pay £80 a month..
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Chem 2006
(@Chem2006) reported
@O2 why is it so unbelievably difficult to cancel my O2 contract? Why can’t I just press cancel?
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Rick Halpin
(@H8lpo) reported
@O2 are the pay monthly staff under a lot of pressure? I've just had a rude employee hang up on me when I asked about comparing the PAYG with Pay Monthly contracts. After the enormous increase coming to Pay Monthly customers.
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@O2 I spoke to an advisor in store they said they couldn't help me as I'm pay as you go she said she could only help me if I was a contract sim
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liv
(@liv07290405) reported
@O2 I’m trying to get through to 202 to keep my old number but still on hold. Are customer services open on weekends?